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Description: Customer relationship management refers to the set of practices, methods, strategies, and technologies used by businesses to manage customer's relations. This is important since customers are important for the success of the business. If you want to learn how to efficiently communicate with their customer, clients to understand their demands and needs, then you need to acquire customer relations skills. You could learn this through formal education or register through a course like this one. In this course you will learn the necessary skills, knowledge and information of Customer Relationship Management.  Who is the course for? Business professionals who want to understand the importance of customer relationship People who are interested in learning more about customer relationship management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Advanced Professional Diploma in Customer Relationship Management course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Relationship with Customers Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00 Final Exam Final Exam- Advanced Professional Diploma in Customer Relationship Management 00:30:00

Acupressure is a very effective method for detoxification & weight loss. Get an internationally recognised skill in Acupressure Therapy upon successful completion of this course. This is an internationally recognised skill in acupressure therapy. Besides the training videos, you can also visit the bonus content section. You can easily access the course manual, care charts, tools and techniques. You can use a visual guide to assist you throughout the training lessons. In addition, you will receive an international certificate in acupressure therapy. You can show this skill in your resume or on your website, which will be your marketing material! This course is one of the trending courses in the UK. You will gain the necessary skills to perform well in this field. Specific modules in this course are designed to teach you the whole thing you need to know to become a successful professional in this sector. You can study this course at your own pace. Within a few hours, you will get an accredited certificate in this course. You can access the course easily from anywhere at any time. This course is designed for students, professionals and for those who have a keen interest to know about this topic. Carb cycling helps people progressing in their diets and successfully losing weight. What you'll learn Learn how to defuse stress in the body with Acupressure by applying the 'Stress Management Technique' Learn how to rebalance the body's Hormone's with Acupressure by applying the 'Hormone Harmoniser Technique' Discover how to get your energy levels through the roof with Acupressure by applying the 'Energy Booster Technique' You'll also learn how to overcome Addictions and Detoxify the body with Acupressure by applying the 'Acupressure for Addictions & Acupressure for Detoxification Treatment Protocol and much, much more... Receive an Internationally Recognised Qualification in Acupressure Therapy. Obtain the title of title of 'Detoxifcation & Weight Loss Specialist' and be in a position to use this title on your website or any of your marketing material. Who is this Course for? ­­­­Anyone can take the course Requirements No prior experience required in Acupressure is necessary. You should be able to use a PC at a beginner level. Career Path After the completion of this course, you will be able to know the strategies and secrets of Diploma in Acupressure for Detoxification & Weight Loss. You will get all the essential skills for Acupressure, losing weight and detoxification, that will have a positive impact in your personal life. Loss of weight and detoxification will give you mental satisfaction. Ultimately, you will be able to have a sound health as well. After completing this course, you will be able to gain the necessary knowledge and skills required to succeed in this sector. All our courses are IAO accredited. Sign up today!!! Enrol NOW!!! Introduction Introduction FREE 00:02:00 Requirements Before Receiving Your Qualification FREE 00:01:00 What is Acupressure? What is Acupressure? 00:02:00 How to Apply Pressure to Acupressure Points 00:02:00 Self Acupressure 00:01:00 Key Points to Remember 00:01:00 What are Meridians? What are Meridians? 00:01:00 The Role of the Meridians 00:02:00 The Meridian Clock 00:01:00 Key Points to Remember 00:01:00 Essentials Before Getting Started 00:01:00 How to Begin and End an Acupressure Treatment 00:01:00 Stress Management Technique Thyroid Balancer 00:01:00 Adrenal Balancer 00:01:00 Cortisol Balancer 00:01:00 Digestive Balancer 00:01:00 Hormone Harmoniser Technique Hormone Harmoniser Technique 00:01:00 Acupressure for Counteracting Insomnia Acupressure for Counteracting Insomnia 00:01:00 Energy Booster Technique Points 1-4 Energy Booster Technique Point 1 00:01:00 Energy Booster Technique Point 2 00:01:00 Energy Booster Technique Point 3 00:01:00 Energy Booster Technique Point 4 00:02:00 Acupressure for Addictions Acupressure for Addictions Point Benefits 00:02:00 Acupressure for Addictions Point Locations 00:01:00 Acupressure for Addictions Treatment Protocol 00:02:00 Acupressure for Detoxification Acupressure for Detoxification Point Benefits 00:02:00 Acupressure for Detoxification Point Locations 00:01:00 Acupressure for Detoxification Treatment Protocol 00:02:00 Bonus Material - Downloads Bonus Material - Downloads 00:01:00 Resources Resources - Diploma in Acupressure for Detoxification & Weight Loss 00:00:00

Enhance your leadership skills with this CPD-accredited Diploma. Master team management, conflict resolution & decision-making for career growth.

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Health and Safety mega bundle. This 33 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Health and Safety bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Health and Safety bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Health and SafetyBundle consists of the following premium courses: Course 01: Health and Safety at Workplace Course 02: Workplace First Aid Course 03: Health and Safety at Work and the Laws Course 04: Health and Safety in a Construction Environment Course 05: Health and Safety in a Business Environment Course 06: Working at Height Level 2 Course 07: Workplace Harassment Course 08: Anxiety Management Course Course 09: Cognitive Behavioural Therapy (CBT) Training Course 10: Care Planning and Record Keeping Course 11: Learn to Fight Procrastination Course 12: Physical & Mental Health Training Course 13: Manual Handling Course 14: Workplace Stress Management Course 15: Health and Safety for Freelancers and Digital Nomads Course 16: Risk Management Course 17: Mental Health Support Worker Course 18: Sexual Harassment in the Workplace Course 19: Lone Worker Safety Course 20: RIDDOR Training Course 21: Construction Safety Course 22: Personal Protective Equipment (PPE) Course 23: Site Environmental Health & Safety Manager Course 24: Asbestos Awareness Course Course 25: Working in Confined Spaces Level 2 Course 26: DSEAR Training Course 27: COSHH Training Course 28: PUWER Course 29: Fire Safety Course 30: Gas Safety Moreover, this bundles include 3 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Health and Safety mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Health and Safety to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 33 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Safety bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Health and Safety bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Safety at Workplace) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***24 Hour Limited Time Flash Sale*** Event & Wedding Planner & Portrait Photography Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Unveil the dynamic world of event planning, wedding coordination, and portrait photography with our exceptional course bundle: "Event & Wedding Planner & Portrait Photography". This comprehensive package boasts three Quality Licence Scheme (QLS) endorsed courses in Event Planning, Wedding Planning, and Portrait Photography. These coveted courses come complete with hardcopy certificates, offering tangible proof of your new theoretical knowledge. The package doesn't end there! It also includes five CPD Quality Service (QS) accredited courses in Event Management, Wedding Photography, Budget & Forecast Creation, Catering Management, and a Level 5 Certificate in Cleaning. Each course meticulously builds upon your skillset, helping you master the art and science of event planning and management, wedding planning, photography, financial management, and maintaining pristine spaces. Our courses are tailored to provide a rich theoretical understanding, thus preparing you for a rewarding career in these fields. Enroll now and delve deep into these fascinating fields, refining your skills and evolving into an accomplished planner and photographer. Transform your passion into your profession with our "Event & Wedding Planner & Portrait Photography" course bundle. Key Features of the Event & Wedding Planner & Portrait Photography Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Event & Wedding Planner & Portrait Photography bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Event Planning QLS Course 02: Wedding Planner QLS Course 03: Portrait Photography 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Event Management and Planning Course Course 02: Wedding Photography Course 03: Making Budget & Forecast Course 04: Catering Management Course 05: Level 5 Certificate in Cleaning In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Event & Wedding Planner & Portrait Photography courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the fundamentals and nuances of event planning and wedding planning. Develop a deep understanding of portrait and wedding photography. Learn how to create budgets and forecasts for events. Master catering management for various types of events. Understand the standards and techniques for professional cleaning. Gain theoretical knowledge necessary to manage events, plan weddings, and conduct professional photography. Enhance career opportunities in the event planning, wedding planning, and photography industry. Our "Event & Wedding Planner & Portrait Photography" bundle is a comprehensive assembly of courses designed to imbibe theoretical knowledge about event planning, wedding coordination, and portrait photography. The bundle also touches upon essential associated areas, including budgeting, catering management, and professional cleaning. From planning spectacular events to capturing precious moments through the lens, the course modules delve deep into each aspect, providing a theoretical framework that can guide your career path. These courses help you understand the dynamics of the event and wedding industry, the art of photography, financial planning, food and beverage management, and maintaining cleanliness standards. The bundle equips you with an array of skills, opening the doors to a myriad of opportunities in these fields. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in theoretical knowledge about event planning, wedding planning, and photography. Aspiring event managers and wedding planners looking to expand their skillset. Amateur photographers looking to deepen their understanding of portrait and wedding photography. People seeking to learn about event budgeting, catering management, and professional cleaning standards. Career path Event Planner - Average salary in the UK: £22,000 - £25,000 per annum Wedding Planner - Average salary in the UK: £20,000 - £25,000 per annum Portrait Photographer - Average salary in the UK: £21,000 - £24,000 per annum Wedding Photographer - Average salary in the UK: £24,000 - £28,000 per annum Catering Manager - Average salary in the UK: £23,000 - £27,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Accountancy, Tax Accounting & Xero Accounting and Bookkeeping Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Welcome to an unparalleled learning experience with our comprehensive 'Accountancy, Tax Accounting & Xero Accounting and Bookkeeping' bundle. This is an exceptional blend of eight theoretical courses tailored for those who aspire to unlock the secrets of the accounting world. Your journey through the labyrinth of numbers begins here! Unearth the treasures of three QLS endorsed courses in Tax Accounting, Xero Accounting and Bookkeeping Online, and a Diploma in Accountancy. Deepen your understanding of these pivotal areas and get a hardcopy certificate upon completion, attesting to your knowledge and dedication. Supplementing these are five CPD QS accredited courses, including an Introduction to Accounting, Managerial Accounting Masterclass, and a complete course on Microsoft Excel 2019. Further specialise with the Theory of Constraints, Throughput Accounting, and Lean Accounting courses. Immerse yourself in the 'Accountancy, Tax Accounting & Xero Accounting and Bookkeeping' bundle. A fulfilling journey of theoretical exploration awaits you! Key Features of the Accountancy, Tax Accounting & Xero Accounting and Bookkeeping Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Accountancy, Tax Accounting & Xero Accounting and Bookkeeping bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Tax Accounting QLS Course 02: Xero Accounting and Bookkeeping Online QLS Course 03: Diploma in Accountancy 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Introduction to Accounting Course 02: Xero Accounting and Bookkeeping Online Course 03: Managerial Accounting Masterclass Course 04: Theory of Constraints, Throughput Accounting and Lean Accounting Course 05: Microsoft Excel Complete Course 2019 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Accountancy, Tax Accounting & Xero Accounting and Bookkeeping courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Accountancy, Tax Accounting & Xero Accounting and Bookkeeping Bundle: By the end of this Accountancy, Tax Accounting & Xero Accounting and Bookkeeping bundle course, learners will be able to: Gain a strong foundational knowledge of accountancy and tax accounting. Understand the nuances of Xero Accounting and Bookkeeping. Enhance your knowledge of managerial accounting practices. Learn the Theory of Constraints, Throughput Accounting and Lean Accounting. Develop skills in using Microsoft Excel for accounting purposes. Obtain a comprehensive introduction to the accounting industry. Be equipped to take on various roles within the accounting sector. The 'Accountancy, Tax Accounting & Xero Accounting and Bookkeeping' bundle brings together eight distinct courses, each designed to provide theoretical insights into different facets of the accounting industry. Each course in this bundle dives into the theoretical aspects of important topics, from Tax Accounting to Managerial Accounting and Xero Bookkeeping. Whether it's comprehending the Theory of Constraints or mastering Microsoft Excel, the courses in this bundle promise a well-rounded understanding of the essentials. Not only do they boost your knowledge, but they also open new avenues of opportunity in your professional journey. Delve into the theoretical complexities of accountancy and let your understanding guide your career. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Accountancy, Tax Accounting & Xero Accounting and Bookkeeping bundle course is ideal for: Aspiring individuals intending to start a career in accountancy or finance. Existing professionals seeking to expand their theoretical knowledge. Students studying accounting or related disciplines. Individuals interested in understanding the theoretical aspects of accounting. Career path Tax Accountant: Approximate Salary -£30,000 to £50,000 per annum Xero Bookkeeper: Approximate Salary -£25,000 to £35,000 per annum Accountant: Approximate Salary -£30,000 to £60,000 per annum Managerial Accountant: Approximate Salary -£40,000 to £60,000 per annum Financial Analyst: Approximate Salary -£30,000 to £55,000 per annum Excel Data Analyst: Approximate Salary -£25,000 to £45,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

***24 Hour Limited Time Flash Sale*** Team Management, Leadership & Change Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Step into a world of effective leadership and organizational excellence with our "Team Management, Leadership & Change Management" course bundle. This meticulously curated collection of 8 courses equips you with the tools you need to excel in today's dynamic professional environment. Our 3 QLS-endorsed courses delve deep into Team Management, Inspirational Leadership Skills, and Change Management. Master the art of inspiring a team, navigate change with skill and agility, and experience the triumph of successful project outcomes. Moreover, these courses come with a hardcopy certificate, a symbol of your dedication to personal growth and professional advancement. But that's not all! To further strengthen your management acumen, this bundle also includes 5 CPD QS accredited courses. Gain a solid understanding of Motivation Skills, Project Management, Operations Management, Office Management, and Risk Management at a Level 7. Whether you're an ambitious professional seeking career progression or an entrepreneur striving for business success, this Team Management, Leadership & Change Management bundle is your secret weapon. Let's embark on this intellectual journey to unlock your full potential in the realms of Team Management, Leadership, and Change Management! Key Features of the Team Management, Leadership & Change Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Team Management, Leadership & Change Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Team Management QLS Course 02: Inspirational Leadership Skills: Practical Motivational Leadership QLS Course 03: Change Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivation Skills Course 02: Project Management Course 03: Operations Management Course 04: Office Management Course 05: Risk Management Level 7 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Team Management, Leadership & Change Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Team Management, Leadership & Change Management Bundle: Upon completion of this Team Management, Leadership & Change Management bundle, learners will be able to: Acquire the skills and knowledge required to manage teams effectively. Develop strong and inspiring leadership skills. Understand and apply Change Management principles. Master the art of motivating team members for higher productivity. Learn the fundamentals of Project and Operations Management. Develop the expertise needed to manage office operations efficiently. Gain a comprehensive understanding of Risk Management at a Level 7. The "Team Management, Leadership & Change Management" course bundle is an assortment of courses meticulously designed to build your managerial prowess. It begins by grounding you in the fundamentals of Team Management, Inspirational Leadership Skills, and Change Management. These areas cover the core competencies required for effective leadership, preparing you to handle the dynamic challenges of the modern workplace. The second half of the Team Management, Leadership & Change Management bundle features comprehensive courses in Motivation Skills, Project Management, Operations Management, Office Management, and Risk Management. These courses foster an environment of continual learning and improvement, equipping you with a well-rounded skill set. With the knowledge and competencies developed, you'll be equipped to create a positive impact on organizational performance, productivity, and workplace culture. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Management, Leadership & Change Management bundle is ideal for: Professionals aspiring to take up leadership roles within their organization. Entrepreneurs aiming to improve their management skills for business success. Individuals interested in learning about change management. Managers seeking to improve team performance and productivity. Career path Team Manager, median salary £31,000 per annum. Change Management Consultant, median salary £47,000 per annum. Operations Manager, median salary £34,000 per annum. Project Manager, median salary £39,000 per annum. Risk Manager, Level 7, median salary £60,000 per annum. Office Manager, median salary £28,000 per annum. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included