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Interactive Course for Prospective Customer Service Provider Are you struggling to communicate with your customer? Not able to grab their attention? Take this course to learn how to interact with customers so they don't cut you off in mid sentence. Customer service is what ultimately makes or breaks a company. If it is done well, it will establish a fantastic reputation that will spread goodwill towards the company by word of mouth. Learn how to deal with difficult customers as how you react will determine the outcome of your interaction. Learn how to avoid confrontation and solve problems calmly and not to get flustered. This course comprises of multiple units, all designed to improve your communication skills with a customer. Enhance your skills of interaction and calm down a customer with ease who isn't willing to admit his mistakes. Go home without a headache after the end of the day with improved communication skills which you can learn through this course. Course Highlights Customer Service Skills Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Course into 37 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 7 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Introduction To Customer Service FREE 00:15:00 The Power of Positive Thinking in Customer Service FREE 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service Skills First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Final Exam

If you are looking forward to advance your skills with Microsoft Excel 2016 and want to learn more advanced skills or want to learn the topics covered in this course in the 2016 interface, this Excel 2016 Advanced will be the perfect choice for you! Through the course you will gain the skills necessary to use pivot tables, audit and analyze worksheet data, utilize data tools, collaborate with others, and create and manage macros. Additionally, you will experiment with auditing formulas and error checking, use the What-If Analysis tools, learn the options for worksheet and workbook protection, review advanced use of PivotTables and PowerPivot add-in, work with Macros, use form controls, and ensure data integrity in your worksheets and workbooks. You will also learn about Excel's many collaboration features, as well as how to import and export data to and from your workbooks. What Will I Learn? Use Advanced IF Statements Use Advanced Lookup Functions Use Complex Logical and Text Functions Auditing Formulas Working with What-If Analysis Tools Protecting Worksheet and Workbook Use Advanced PivotTables and PowerPivot Tools Automate with Macros Work with Form Controls Ensure Data Integrity Collaborate in Excel Import and Export Data to a Text File Requirements Excel Introduction and Intermediate courses or equivalent experience. Who is the target audience? Students who want to expand their Excel knowledge. Introduction Introduction FREE 00:01:00 Using Advanced IF Statements Summarize Data with SUMIF FREE 00:04:00 Summarize Data with AVERAGIF 00:03:00 Summarize Data with COUNTIF 00:02:00 Using Advanced Lookup Functions Using VLOOKUP with TRUE to find an Approximate Match 00:04:00 Using HLOOKUP TRUE to find an Approximate Match 00:01:00 Using the Index Function 00:03:00 Using the Match Function 00:02:00 Creating a Combined Index and Match Formula 00:04:00 Comparing Two Lists with VLOOKUP 00:02:00 Comparing Two Lists with VLOOKUP and ISNA 00:04:00 Using Complex Logical and Text Functions Creating a Nested IF Function 00:03:00 Using the IFERROR Function 00:02:00 Using the LEN Function 00:02:00 Using the TRIM Function 00:01:00 Using the Substitute Function 00:02:00 Formula Auditing Showing Formulas 00:01:00 Tracing Cell Precedents and Dependents 00:03:00 Adding a watch Window 00:02:00 Error Checking 00:02:00 What-If Analysis Tools Using the Scenario Manager 00:03:00 Using Goal Seek 00:02:00 Analyzing with Data Tables 00:02:00 Worksheet and Workbook Protection Protection Overview 00:02:00 Excel File Password Encryption 00:03:00 Allowing Specific Worksheet Changes 00:01:00 Adding Protection to only Certain Cells in a Worksheet 00:03:00 Additional Protection Features 00:02:00 Advanced Use of PivotTables and PowerPivot Using the Pivot Tables Charts Wizard 00:02:00 Adding a Calculated Field 00:02:00 Adding a Caculated Item 00:02:00 Apply Conditional Formatting to a Pivot Table 00:03:00 Using Filters in the Pivot Table Fields Pane 00:02:00 Creating Filter Pages for a Pivot Table 00:01:00 Enabling a Power Pivot Add In 00:04:00 Automating with Macros What are Macros 00:03:00 Displaying the Developer Tab and Enabling Macros in Excel 00:03:00 Creating a Basic Formatting Macro 00:03:00 Running a Macro 00:02:00 Assigning a Macro to a Button 00:02:00 Creating a More Complex Macro 00:02:00 Viewing and Editing the VBA Code for an Existing Macro 00:03:00 Adding a Macro to the Quick Access Toolbar 00:02:00 Working with Form Controls What are Form Controls 00:02:00 Adding Spin Buttons and Check Boxes to a Spreadsheet 00:02:00 Adding a Combo Box to a Spreadsheet 00:02:00 Ensuring Data Integrity What is Data Validation 00:01:00 Restricting Data Entries to Whole Numbers 00:02:00 Data Validation Restricting Data Entry to a List 00:01:00 Data Validation Restricting Data Entry to a Date 00:01:00 Data Validation Restricting Data Entry to Different Text Lengths 00:01:00 Composing Input Messages 00:02:00 Composing Error Alters 00:02:00 Finding Invalid Data 00:02:00 Editing and Deleting Data Validation Rules 00:01:00 Collaborating in Excel Working with Comments 00:03:00 Printing Comments and Errors 00:02:00 Sharing a Workbook 00:03:00 Tracking Changes in a Workbook 00:03:00 Working with Versions 00:02:00 Sharing Files via Email 00:02:00 Importing and Exporting Data to a Text File Importing a Text File 00:03:00 Exporting a Text File 00:01:00 Conclusion Course Recap 00:01:00 Course Certification

Course on Microsoft Access for all users Are you looking for the best possible course for Microsoft Access? Then this is the course you would want to take. Get to know how one of the most useful database management system operates in this course. Microsoft Access is an information management tool that helps you store information for reference, reporting, and analysis. Microsoft Access helps you analyze large amounts of information, and manage related data more efficiently than Microsoft Excel or other spreadsheet applications. The value any database can provide is to store related information in one place, and then let you connect various different things together. There are many benefits to using Microsoft Access as you will make fewer errors and have a higher productivity. You will be able to make better decisions and have better insight. This course gives you everything that you need to know about Microsoft Access. As a Microsoft office tool, Access is a very useful software and can be beneficial for anyone in their future career. Course Highlights Microsoft Access Complete Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Microsoft Access Complete Course into 39 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 Days, 10 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Microsoft Access Complete Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Microsoft Access Complete Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Microsoft Access Complete Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Microsoft Access for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access for Beginners CPD Accredited 00:00:00 Microsoft Access for intermediate level Module One - Getting Started 00:30:00 Module Two - Creating a Custom App 01:00:00 Module Three - Customizing App Actions 01:00:00 Module Four - Customizing Your App Views with Macros 01:00:00 Module Five - Working with Validation Rules and Messages 01:00:00 Module Six - Working with Macros 01:00:00 Module Seven - Advanced Query Tasks 01:00:00 Module Eight - Designing Forms 01:00:00 Module Nine - Advanced Reporting Tasks 01:00:00 Module Ten - Advanced Database Tools 01:00:00 Module Eleven - Working with the Access Environment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Microsoft Access Intermediate Level Accredited Course 00:00:00 Microsoft Access Advanced Level Module One - Getting Started 00:30:00 Module Two - Using App Views 01:00:00 Module Three - Customizing Apps, Part One 01:00:00 Module Four - Customizing Apps, Part Two 01:00:00 Module Five - Working with More Record Tasks 01:00:00 Module Six - Using Advanced Field Tasks 01:00:00 Module Seven - Working in Table Design View 01:00:00 Module Eight - Working with the Expression Builder 01:00:00 Module Nine - Working with External Data 01:00:00 Module Ten - Creating Queries 01:00:00 Module Eleven - Creating Forms and Reports 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Certified Microsoft Access Professional 00:00:00 Mock Exam Mock Exam- Microsoft Access - Beginners, Intermediate, Advanced 00:30:00 Final Exam Final Exam- Microsoft Access - Beginners, Intermediate, Advanced 00:30:00

Learning Objectives Introduction , Getting Started with Excel , Creating Workbooks and Using Templates , Entering Data , Excel Formula Basics , Adjusting a Worksheet , Formatting and Aligning Data , Using Cell Styles and Themes , Inserting Objects and Graphics , Proofing a Workbook , Printing an Excel File , Managing Worksheets , Navigating and Viewing Excel Files , Conclusion   Pre-Requisites Basic Computer Skills   Description Microsoft Excel is one of the major workhorses in the Microsoft Office suite of applications and arguably the most widely-used Office product. A solid understanding of how to use this program is vital to nearly everyone in most industries today. This course is designed specifically to teach you the fundamentals of Excel and give you the skills you need to begin to create and manipulate worksheets. Specifically, you will understand how to create, save, enter data, and print spreadsheets in addition to learning how to create formulas and use functions to calculate in Excel. You will learn how to enter data, format spreadsheets, manipulate columns and rows, add headers and footers, and use page setup options to prepare them for printing. You will also learn how to handle large worksheets or multiple workbooks, use styles and themes, insert various graphic objects, and options for proofing your workbooks. Section 01 Lesson 01: What is Excel 00:03:00 Lesson 02: Opening Excel 00:04:00 Lesson 03: Navigating the Excel User Interface-v2 00:06:00 Lesson 04: Navigating the Excel User Interface 00:04:00 Lesson 05: Using the Excel Ribbon 00:07:00 Lesson 06: Understanding Excel Worksheet Components 00:07:00 Lesson 07: Using the Backstage View 00:06:00 Section 02 Lesson 01: Creating a New Workbook 00:06:00 Lesson 02: Saving an Excel Workbook 00:05:00 Lesson 03: Using the Accessibility Checker 00:04:00 Lesson 04: Using the Accessibility Checker-v3 00:04:00 Section 03 Lesson 01: Navigating a Worksheet by Mouse or Keyboard 00:05:00 Lesson 02: Understanding Excel Data Types 00:04:00 Lesson 03: Using the Inking Tools 00:05:00 Lesson 04: Using the Inking Tools-v3 00:03:00 Lesson 05: Working with Cell and Range Addressing 00:05:00 Lesson 06: Using Various Data Selection Techniques 00:05:00 Lesson 07: Working with Common Excel Commands 00:06:00 Lesson 08: Using Flash Fill and Autofill 00:06:00 Section 04 Lesson 01: What are Formulas and Functions 00:05:00 Lesson 02: Understanding the Components of a Formula 00:05:00 Lesson 03: Understanding Calculation Hierarchy and the Order of Operations 00:03:00 Lesson 04: Creating Basic Formulas 00:05:00 Lesson 05: Working with Basic Functions and AutoSum 00:06:00 Lesson 06: Using Cell References 00:05:00 Lesson 07: Using the Quick Analysis Tool 00:03:00 Section 05 Lesson 01: Modifying Columns and Rows 00:06:00 Lesson 02: Hiding and Unhiding Columns and Rows 00:06:00 Section 06 Lesson 01: Formatting and Aligning Data 00:07:00 Lesson 02: Merging Data 00:07:00 Lesson 03: Wrapping Text and Adjusting Orientation 00:06:00 Lesson 04: Formatting Numbers 00:05:00 Lesson 05: Using the Format Painter 00:04:00 Section 07 Lesson 01: Using Cell Styles 00:06:00 Lesson 02: Applying Themes 00:05:00 Section 08 Lesson 01: Inserting and Formatting Images and Shapes 00:08:00 Lesson 02: Inserting and Formatting SmartArt 00:05:00 Lesson 03: Working with Icons 00:04:00 Lesson 04: Inserting Hyperlinks 00:06:00 Lesson 05: Inserting Symbols and Equations 00:05:00 Lesson 06: Inserting WordArt and Text Boxes 00:05:00 Lesson 07: Inserting 3-D Models 00:04:00 Lesson 08: Arranging Objects 00:06:00 Section 09 Lesson 01: Using Find and Replace 00:05:00 Lesson 02: Using Go To and Go To Special 00:03:00 Lesson 03: Using the Spell Checker 00:05:00 Lesson 04: Using the Thesaurus and Translation Features 00:05:00 Lesson 05: Using the resolve Feature-v3 00:02:00 Section 10 Lesson 01: Printing and Previewing Excel Files 00:06:00 Lesson 02: Creating Custom Margins and Scaling 00:05:00 Lesson 03: Adding Headers and Footers 00:04:00 Lesson 04: Formatting a Page with the Page Layout Tab 00:06:00 Lesson 05: Printing Titles and Specific Worksheet Areas 00:03:00 Lesson 06: Exporting to PDF-v3 00:02:00 Lesson 07: Exporting to PDF and XPS 00:04:00 Section 11 Lesson 01: Renaming and Coloring Worksheet Tabs 00:03:00 Lesson 02: Adding, Deleting and Navigating Worksheets 00:03:00 Lesson 03: Hiding and Unhiding Worksheets 00:03:00 Section 12 Lesson 01: Viewing Workbooks 00:03:00 Lesson 02: Using Zoom Tools 00:03:00 Lesson 03: Configuring Sheet Options 00:05:00 Lesson 04: Using the Freeze Panes and Split Commands 00:04:00 Lesson 05: Adjusting Worksheet Properties 00:04:00 Lesson 06: Viewing Workbook Statistics-v3 00:02:00 Course Recap Recap 00:02:00 Final Exam Final Exam - Excel 365 Beginner 00:20:00

Learning Objectives Introduction , Customizing Excel , Analyzing Data with Logical Functions , Working with Lookup Functions , Using Text Functions , Working with Date and Time Functions , Formula Auditing , What-If Analysis , Worksheet and Workbook Protection , Automating with Macros , Working with Form Controls , Ensuring Data Integrity , Collaborating in Excel , Importing and Exporting Data to a Text File , Conclusion   Pre-Requisites Excel 365 Introduction and Intermediate courses or equivalent experience.   Description This course will teach students advanced concepts and formulas in Microsoft Excel 365. Students will learn functions such as SUMIF, AVERAGEIF, and COUNTIF, advanced lookup functions, and complex logical and text functions. Additionally, students will experiment with auditing formulas and error checking, use the What-If Analysis tools, learn the options for worksheet and workbook protection, review advanced use of PivotTables and PowerPivot add-in, work with Macros, use form controls, and ensure data integrity in their worksheets and workbooks. Students will also learn about Excel's many collaboration features and import and export data to and from their workbooks. Course Introduction Introduction 00:01:00 Section 01 Lesson 01-Customizing the Ribbon 00:09:00 Lesson 02-Customizing the Quick Access Toolbar 00:06:00 Lesson 03-Customizing the General and Formula Options 00:04:00 Lesson 04-Customizing the AutoCorrect Options 00:03:00 Lesson 05-Customizing the Save Defaults 00:04:00 Lesson 06-Customizing Advanced Excel Options 00:03:00 Section 02 Lesson 01-Working with the Most Common Logical Functions 00:03:00 Lesson 02-Understanding IF Functions 00:06:00 Lesson 03-Evaluating Data with the AND Function 00:05:00 Lesson 04-Evaluating Data with the OR Function 00:03:00 Lesson 05-Creating a Nested IF Function 00:05:00 Lesson 06-Using the IFS Function 00:03:00 Lesson 07-Summarizing Data with SUMIF 00:03:00 Lesson 08-Summarizing Data with AVERAGEIF 00:02:00 Lesson 09-Summarizing Data with COUNTIF 00:02:00 Lesson 10-Summarizing Data with MAXIFS and MINIFS 00:03:00 Lesson 11-Using the IFERROR Function 00:03:00 Section 03 Lesson 01-What are Lookup Functions 00:03:00 Lesson 02-Using VLOOKUP 00:08:00 Lesson 03-Using HLOOKUP 00:03:00 Lesson 04-Using VLOOKUP with TRUE 00:04:00 Lesson 05-Using HLOOKUP with TRUE 00:02:00 Lesson 06-Using the Index Function 00:03:00 Lesson 07-Using the MATCH Function 00:03:00 Lesson 08-Combining INDEX and MATCH 00:04:00 Lesson 09-Comparing Two Lists with VLOOKUP 00:02:00 Lesson 10-Comparing Two Lists with VLOOKUP and ISNA 00:04:00 Lesson 11-Using the New XLookup Function-v2 00:07:00 Lesson 12-Using Dynamic Array functions-v2 00:06:00 Lesson 13-Other New Functions-v2 00:04:00 Section 04 Lesson 01-What are Text Functions 00:01:00 Lesson 02-Using CONCAT, CONCATENATE, AND TEXTJOIN 00:04:00 Lesson 03-Using Text to Columns 00:02:00 Lesson 04-Using LEFT, RIGHT, and MID Functions 00:03:00 Lesson 05-Using UPPER, LOWER, and PROPER Functions 00:02:00 Lesson 06-Using the Len Function 00:03:00 Lesson 07-Using the Trim Function 00:01:00 Lesson 08-Using the SUBSTITUTE Function 00:02:00 Section 05 Lesson 01-What are Date and Time Functions 00:02:00 Lesson 02-Using TODAY, NOW, and DAY Functions 00:03:00 Lesson 03-Using NETWORKDAYS and YEARFRAC Functions 00:03:00 Section 06 Lesson 01-Showing Formulas 00:03:00 Lesson 02-Tracing Precedents and Dependents 00:04:00 Lesson 03-Adding a Watch Window 00:04:00 Lesson 04-Error Checking 00:04:00 Section 07 Lesson 01-Using the Scenario Manager 00:07:00 Lesson 02-Using Goal Seek 00:03:00 Lesson 03-Analyzing with Data Tables 00:04:00 Section 08 Lesson 01-Understanding Protection 00:02:00 Lesson 02-Encrypting Files with Passwords 00:05:00 Lesson 03-Allowing Specific Worksheet Changes 00:02:00 Lesson 04-Adding Protection to Selected Cells 00:03:00 Lesson 05-Additional Protection Features 00:03:00 Section 09 Lesson 01-What are Macros 00:03:00 Lesson 02-Displaying the Developer Tab 00:03:00 Lesson 03-Creating a Basic Formatting Macro 00:05:00 Lesson 04-Assigning a Macro to a Button 00:03:00 Lesson 05-Creating Complex Macros 00:04:00 Lesson 06-Viewing and Editing the VBA Code 00:04:00 Lesson 07-Adding a Macro to the Quick Access Toolbar 00:03:00 Section 10 Lesson 01-What are Form Controls 00:02:00 Lesson 02-Adding a Spin Button and Check Boxes 00:04:00 Lesson 03-Adding a Combo Box 00:07:00 Section 11 Lesson 01-What is Data Validation 00:02:00 Lesson 02-Restricting Data Entry to the Whole Numbers 00:02:00 Lesson 03-Restricting Data Entry to a List 00:04:00 Lesson 04-Restricting Data Entry to a Date 00:02:00 Lesson 05-Restricting Data Entry to Specific Text Lengths 00:01:00 Lesson 06-Composing Input Messages 00:02:00 Lesson 07-Composing Error Alerts 00:03:00 Lesson 08-Finding Invalid Data 00:02:00 Lesson 09-Editing and Deleting Validation Rules 00:01:00 Section 12 Lesson 01-Working with Comments-v2 00:03:00 Lesson 02-Printing Comments and Errors 00:02:00 Lesson 03-Sharing a Workbook 00:04:00 Lesson 04-Co-Authoring in Excel 00:02:00 Lesson 05-Tracking Changes in a Workbook 00:03:00 Lesson 06-Working with Versions 00:03:00 Lesson 07-Sharing files Via Email-v2 00:03:00 Section 13 Lesson 01-Importing a Text File 00:04:00 Lesson 02-Exporting Data to a Text File 00:01:00 Course Recap Recap 00:02:00 Additional Materials Resource - Excel 365 Advanced 00:00:00 Final Exam Final Exam - Excel 365 Advanced 00:20:00

Administrative office procedures may not be exciting, but they are essential to the success of any enterprise. A well-run office reduces miscommunications and helps to eliminate common errors. Our office online administrative training will provide you with the essential skills that will help you use your resources effectively, manage your time smartly, communicate better, and collaborate with others efficiently. The best practices offered in this training may take a bit of time to adapt as new positive habits. However, committing to implement these best practices consistently is the best way to become an outstanding administrative. For administrative experts just starting out, this training provides fundamental administrative support training and time management skills development. Course Highlights Accredited Diploma in Administrative Management is an award-winning and the best-selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Diploma in Administrative Management into 72 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 19 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Diploma in Administrative Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Diploma in Administrative Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Diploma in Administrative Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume.   Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Final Exam

Description: A professional receptionist is someone who is assigned as one of the front liners in the business. As a receptionist, it is your task to be knowledgeable on the operations and the overall state of the business. Since you are assigned to communicate first with the clients, it is important for you to have the skills in office management. This course is comprised of training in (1) organizational skills; (2) office management techniques; and (3) advanced Microsoft Office skills. These three pieces of training will help you become a professional receptionist and help in the success of your organization. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Professional Receptionist Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Personal Assistant Receptionist Secretary. Professional Receptionist Diploma - Updated Version Introduction to Reception and Receptionist 00:26:00 Business Telephone Skills 00:20:00 Representing Your Boss and Company 00:36:00 Mail Services and Shipping 00:28:00 Travel Arrangements 00:25:00 Organising Meeting and Conferences 00:28:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:41:00 Organisational Skills 00:26:00 Communication Skills 00:27:00 Customer Service 00:17:00 Effective Planning and Scheduling 00:52:00 Invoicing/Petty Cash 00:28:00 Business Environment 00:16:00 Professional Receptionist Diploma - Old Version Receptionist Receptionist FREE 00:30:00 Importance of Receptionist FREE 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Being an Assistant Module One - Getting Started FREE 00:30:00 Module Two - Working with Your Manager FREE 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive Secretarial and PA Course - Activities 00:00:00 Answering Telephones Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course- Activities 00:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00

Microsoft PowerPoint Foundations - 2016, 2019, 365 Training Course Overview Are you looking to begin your Microsoft PowerPoint career or want to develop more advanced skills in Microsoft PowerPoint? Then this Microsoft PowerPoint foundations - 2016, 2019, 365 online training course will set you up with a solid foundation to become a confident office admin and help you to develop your expertise in Microsoft PowerPoint. This Microsoft PowerPoint foundations - 2016, 2019, 365 online training course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Microsoft PowerPoint foundations - 2016, 2019, 365 online training course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as an office admin. The Microsoft PowerPoint foundations - 2016, 2019, 365 online training course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as an office admin. This comprehensive Microsoft PowerPoint foundations - 2016, 2019, 365 online training course is the perfect way to kickstart your career in the field of Microsoft PowerPoint. This Microsoft PowerPoint foundations - 2016, 2019, 365 online training course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as an office admin or want to learn more skills on Microsoft PowerPoint but unsure of where to start, then this Microsoft PowerPoint foundations - 2016, 2019, 365 online training course will set you up with a solid foundation to become a confident office admin and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This Microsoft PowerPoint foundations - 2016, 2019, 365 online trainingcourse is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive Microsoft PowerPoint foundations - 2016, 2019, 365 online training course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Microsoft PowerPoint. Entry Requirement There are no academic entry requirements for this Microsoft PowerPoint foundations - 2016, 2019, 365 online training course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This Microsoft PowerPoint foundations - 2016, 2019, 365 online training course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Getting Started With PowerPoint Navigate the PowerPoint Environment - Introduction Navigate the PowerPoint Environment View and Navigate a Presentation - Introduction View and Navigate a Presentation Create and Save a PowerPoint Presentation - Introduction Create and Save a PowerPoint Presentation Use PowerPoint Help - Introduction Use PowerPoint Help Developing a PowerPoint Presentation Select a Presentation Type - Introduction Select a Presentation Type Edit Text Add, Delete and Modify Slides Work with Themes - Introduction Work with Themes. Performing Advanced Text Editing Operations Format Characters - Introduction Format Characters Format Paragraphs - Introduction Text Alignment Options Text Alignment Options Format Text Boxes Adding Graphical Elements to Your Presentation Add Graphical Elements to Your Presentation - Introduction Insert Images Insert Shapes Modifying Objects in Your Presentation Modify Objects in Your Presentation - Introduction Edit Objects Format Objects Animate Objects Adding Tables to Your Presentation Module 01: Introduction To Bicycle Maintenance Create a Table Format a Table Insert A Table From Others Office Applictions Adding Charts to Your Presentation Add a Chart - Introduction Create a Chart Format a Chart Insert a Chart from Microsoft Excel Preparing to Deliver Your Presentation Prepare Your Presentation - Introduction Review Your Presentation - Part 1 Review Your Presentation - Part 2 Apply Transitions Print Your Presentation Present a Slide Show Export a Presentation to a PDF File Bonus Lecture What's New In PowerPoint 2019/365? Highlight Text How to Adjust the Link Color Draw and Write Digitally Animate Freehand Drawings Create Professional Slide Layouts with PowerPoint Designer Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Do you want to improve your ability based on your career? Do you want to get promoted by showing expertise in your field? The course is designed for the people who want to develop their professional skills for their career enhancement. Are you bored and burned off your work? This course will help you to get rid of the problem. The course teaches the way to gain skill about the respective area. In the course, you will learn the necessary skills about career development. The course will teach you the skill that you need for your career development. An assessment test for the chosen career will also be taken for your need analysis. Course Highlights Career Development Skills Training Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Career Development Skills Training Course into 80 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 16 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Career Development Skills Training Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Career Development Skills Training Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Career Development Skills Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Ways To Improve Your Performance At Work 00:30:00 Career Aptitude Tests And Career Assessments 00:30:00 Get Mentoring 01:00:00 Importance Of Online Courses 00:30:00 Advantages To Take Offline Courses 00:30:00 Benefits Of Life Lessons 00:30:00 Self Esteem 01:00:00 Professional CV & Resume Writing Techniques INTRODUCTION FREE 00:15:00 EFFECTIVE RESUME AND COVER LETTER WRITING FREE 00:30:00 THE PURPOSE OF YOUR RESUME 01:00:00 RESUME PRESENTATION IS THE KEY 01:00:00 WOW THE EMPLOYER 01:00:00 ELEMENTS OF A RESUME THAT WILL IMPRESS 01:00:00 WRITING YOUR OBJECTIVE 01:00:00 WRITING YOUR SUMMARY 01:00:00 WRITING THE SKILLS AND ACCOMPLISHMENTS SECTION 01:00:00 RESUME FORMATTING 01:00:00 WRITING AN ELECTRONIC RESUME 01:00:00 PUT YOUR BEST FOOT FORWARD 00:15:00 YOUR RESUME - A WORK OF ART 01:00:00 WRITING THE HISTORY/ EXPERIENCE SECTION 01:00:00 WRITING YOUR EDUCATION SECTION 01:00:00 WRITING A PROFESSIONAL AFFILIATIONS SECTION 00:15:00 WRITING A PUBLICATIONS and PERSONAL INTERESTS SECTION 01:00:00 WRITING A REFERENCES SECTION 00:30:00 YOUR RESUME - A WORK OF ART 01:00:00 DO NOT PUT IN YOUR RESUME 00:15:00 A VARIETY OF RESUME SAMPLES 00:30:00 THE IMPORTANCE OF WRITING COVER LETTERS 01:00:00 COVER LETTER OUTLINE: HOW TO WRITE A GOOD COVER LETTER 01:00:00 KEY PHRASES TO BE USED IN YOUR COVER LETTER 00:15:00 COVER LETTER SAMPLE 01:00:00 BASIC COVER LETTER TEMPLATE EXAMPLE 00:30:00 CONCLUSION 00:15:00 How to Face an Interview Successfully Importance of Knowing The Tips And Tricks for Interviews 00:15:00 The Different Types of Interviews 01:00:00 Skill Building to Crack Interviews 00:15:00 Tools and Miscellaneous You Need To Have 00:15:00 The Perfect 'Resume' - Significance and Importance 00:30:00 Preparing Properly for an Interview 00:30:00 What Role Does Appearance Play? 00:30:00 Tips To Gear Up - Pre-Interview 00:30:00 Modern Tips By Interview Experts 00:30:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Career Development Skills Training Course 00:30:00 Final Exam Final Exam- Career Development Skills Training Course 00:30:00

Certified Diploma in Admin Assistant is an essential qualification for those who want to work in the administrative support field. Even if you are already working as a support engineer in the admin section, you will eventually need a better qualification to get promotion. This will greatly help you to receive the advancement that you always deserve. This course is accredited from CPD and you will learn important aspects of admin support. The first and foremost thing while working in the admin field is dealing with the clients and users. Email is the best form of communication these days and managing huge amount of emails requires extensive level of skill sets. An admin support must keep their workspace organised. So, this course will teach you how to use to-do lists and manage milestones. You will also learn time management, maintaining schedules, prioritising and empowering yourself. You will be able to acquire enough knowledge required to perform as a top level professional Admin support with the help of this well structured course. Course Highlights Certified Diploma in Admin Assistant is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Admin Assistant into 72 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 2 days, 20 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Admin Assistant Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Admin Assistant is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Admin Assistant is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Microsoft Access Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access FREE 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Certified Diploma in Admin Assistant 00:20:00 Final Exam Final Exam- Certified Diploma in Admin Assistant 00:20:00