Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Although there is no mandatory requirement, ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 DPI Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers Managers of all levels involved in shaping direction and strategy or developing a continually improving team Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview The purpose of the ITIL 4 Direct Plan and Improve Qualification is: To provide the candidate with the practical skills necessary to create a ?learning and improving? IT organization, with a strong and effective strategic direction To provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility The objectives of this course are to: Understand the Key Concepts of Direct, Plan & Improve Understand the scope of what is to be directed and/or planned, and know how to use key principles and methods of direction and planning in that context Understand the role of GRC (Governance, Risk & Compliance) and know how to integrate the principles and methods into the service value system Understand and know how to use the key principles and methods of continual improvement for all types of improvements Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices This unique and central course covers requirements in both the ITIL Managing Professional and ITIL Strategic Leader designations. As such, this course is a must-have in any ITIL 4 professional development plan. You will gain the practical skills needed to establish a ?learning and improving? IT organization that possess a strong and targeted strategic direction. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - KEY CONCEPTS OF DIRECT, PLAN AND IMPROVE Knowing key terms Differentiating between principle concepts Defining the relationship of Values, Outcomes, Costs and Risks 2 - SCOPING WHAT IS TO BE DIRECTED Cascading goals and requirements Deciphering effective policies, controls and guidelines Placing decision-making authority at the correct level 3 - THE ROLE OF GRC IN THE SERVICE VALUE SYSTEM The role of risk management How governance impacts DPI Ensuring that controls are sufficient but not excessive 4 - PRINCIPLES AND METHODS FOR CONTINUAL IMPROVEMENT Leverage the ITIL CI model Identify assessment objectives and outputs Select the appropriate assessment method Prioritize desired outcomes Build, justify and advocate your business case Conduct improvement reviews and lessons learned sessions Embed CI at all levels of the service value stream 5 - APPLYING COMMUNICATION AND ORGANIZATIONAL CHANGE MANAGEMENT The nature and benefits of OCM Manage, communicate effectively, and influence stakeholders Establish valuable interfaces across the value chain 6 - EFFECTIVE MEASURING AND REPORTING Defining indicators and metrics to support objectives 7 - DIRECT, PLAN AND IMPROVE VALUE STREAMS Recognizing the differences between value streams and practices Choosing the right methods and techniques to direct, plan and improve value streams Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Strategist Direct Plan and Improve (DPI) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours Overview Mining data Manipulating data Visualizing and reporting data Applying basic statistical methods Analyzing complex datasets while adhering to governance and quality standards throughout the entire data life cycle CompTIA Data+ is an early-career data analytics certification for professionals tasked with developing and promoting data-driven business decision-making. CompTIA Data+ gives you the confidence to bring data analysis to life. As the importance for data analytics grows, more job roles are required to set context and better communicate vital business intelligence. Collecting, analyzing, and reporting on data can drive priorities and lead business decision-making. 1 - Identifying Basic Concepts of Data Schemas Identify Relational and Non-Relational Databases Understand the Way We Use Tables, Primary Keys, and Normalization 2 - Understanding Different Data Systems Describe Types of Data Processing and Storage Systems Explain How Data Changes 3 - Understanding Types and Characteristics of Data Understand Types of Data Break Down the Field Data Types 4 - Comparing and Contrasting Different Data Structures, Formats, and Markup Languages Differentiate between Structured Data and Unstructured Data Recognize Different File Formats Understand the Different Code Languages Used for Data 5 - Explaining Data Integration and Collection Methods Understand the Processes of Extracting, Transforming, and Loading Data Explain API/Web Scraping and Other Collection Methods Collect and Use Public and Publicly-Available Data Use and Collect Survey Data 6 - Identifying Common Reasons for Cleansing and Profiling Data Learn to Profile Data Address Redundant, Duplicated, and Unnecessary Data Work with Missing Value Address Invalid Data Convert Data to Meet Specifications 7 - Executing Different Data Manipulation Techniques Manipulate Field Data and Create Variables Transpose and Append Data Query Data 8 - Explaining Common Techniques for Data Manipulation and Optimization Use Functions to Manipulate Data Use Common Techniques for Query Optimization 9 - Applying Descriptive Statistical Methods Use Measures of Central Tendency Use Measures of Dispersion Use Frequency and Percentages 10 - Describing Key Analysis Techniques Get Started with Analysis Recognize Types of Analysis 11 - Understanding the Use of Different Statistical Methods Understand the Importance of Statistical Tests Break Down the Hypothesis Test Understand Tests and Methods to Determine Relationships Between Variables 12 - Using the Appropriate Type of Visualization Use Basic Visuals Build Advanced Visuals Build Maps with Geographical Data Use Visuals to Tell a Story 13 - Expressing Business Requirements in a Report Format Consider Audience Needs When Developing a Report Describe Data Source Considerations For Reporting Describe Considerations for Delivering Reports and Dashboards Develop Reports or Dashboards Understand Ways to Sort and Filter Data 14 - Designing Components for Reports and Dashboards Design Elements for Reports and Dashboards Utilize Standard Elements Creating a Narrative and Other Written Elements Understand Deployment Considerations 15 - Understand Deployment Considerations Understand How Updates and Timing Affect Reporting Differentiate Between Types of Reports 16 - Summarizing the Importance of Data Governance Define Data Governance Understand Access Requirements and Policies Understand Security Requirements Understand Entity Relationship Requirements 17 - Applying Quality Control to Data Describe Characteristics, Rules, and Metrics of Data Quality Identify Reasons to Quality Check Data and Methods of Data Validation 18 - Explaining Master Data Management Concepts Explain the Basics of Master Data Management Describe Master Data Management Processes Additional course details: Nexus Humans CompTIA Data Plus (DA0-001) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Data Plus (DA0-001) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
The course covers research design principles and all main quantitative evaluation methods: randomised experiments, instrumental variables, sharp and fuzzy regression discontinuity designs, regression methods, matching methods and longitudinal methods (before-after, difference-in-differences and synthetic controls).
Duration 5 Days 30 CPD hours This course is intended for This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam. Overview On course completion, participants will be able to: Support operating systems. Install and configure PC system unit components and peripheral devices. Install, configure, and troubleshoot display and multimedia devices. Install, configure, and troubleshoot storage devices. Install, configure, and troubleshoot internal system components. Install, configure, and maintain operating systems. Maintain and troubleshoot Microsoft Windows. Explain network infrastructure concepts. Configure and troubleshoot network connections. Manage users, workstations, and shared resources. Implement client virtualization and cloud computing. Implement physical security. Secure workstations and data. Troubleshoot workstation security issues. Support and troubleshoot laptops. Support and troubleshoot mobile devices. Install, configure, and troubleshoot print devices. Implement operational procedures. CompTIA A+ certified professionals are proven problem solvers. They support today's core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today's digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace. 1 - Installing Motherboards and Connectors Explain Cable Types and Connectors Install and Configure Motherboards Explain Legacy Cable Types 2 - Installing System Devices Install and Configure Power Supplies and Cooling Select and Install Storage Devices Install and Configure System Memory Install and Configure CPUs 3 - Troubleshooting PC Hardware Apply Troubleshooting Methodology Configure BIOS/UEFI Troubleshoot Power and Disk Issues Troubleshoot System and Display Issues 4 - Comparing Local Networking Hardware Compare Network Types Compare Networking Hardware Explain Network Cable Types Compare Wireless Networking Types 5 - Configuring Network Addressing and Internet Connections Compare Internet Connection Types Use Basic TCP/IP Concepts Compare Protocols and Ports Compare Network Configuration Concepts 6 - Supporting Network Services Summarize Services Provided by Networked Hosts Compare Internet and Embedded Appliances Troubleshoot Networks 7 - Summarizing Virtualization and Cloud Concepts Summarize Client-Side Virtualization Summarize Cloud Concepts 8 - Supporting Mobile Devices Set Up Mobile Devices and Peripherals Configure Mobile Device Apps Install and Configure Laptop Hardware Troubleshoot Mobile Device Issues 9 - Supporting Print Devices Deploy Printer and Multifunction Devices Replace Print Device Consumables Troubleshoot Print Device Issues 10 - Configuring Windows Configure Windows User Settings Configure Windows System Settings 11 - Managing Windows Use Management Consoles Use Performance and Troubleshooting Tools Use Command-line Tools 12 - Identifying OS Types and Features Explain OS Types Compare Windows Editions 13 - Supporting Windows Perform OS Installations and Upgrades Install and Configure Applications Troubleshoot Windows OS Problems 14 - Managing Windows Networking Manage Windows Networking Troubleshoot Windows Networking Configure Windows Security Settings Manage Windows Shares 15 - Managing Linux and macOS Identify Features of Linux Identify Features of macOS 16 - Configuring SOHO Network Security Explain Attacks, Threats, and Vulnerabilities Compare Wireless Security Protocols Configure SOHO Router Security Summarize Security Measures 17 - Managing Security Settings Configure Workstation Security Configure Browser Security Troubleshoot Workstation Security Issues 18 - Supporting Mobile Software Configure Mobile OS Security Troubleshoot Mobile OS and App Software Troubleshoot Mobile OS and App Security 19 - Using Support and Scripting Tools Use Remote Access Technologies Implement Backup and Recovery Explain Data Handling Best Practices Identify Basics of Scripting 20 - Implementing Operational Procedures Implement Best Practice Documentation Use Proper Communication Techniques Use Common Safety and Environmental Procedures
Duration 5 Days 30 CPD hours This course is intended for This course is intended for entry-level computer support professionals with a basic knowledge of computer hardware, software, and operating systems who wish to increase their knowledge and understanding of networking concepts and acquire the required skills to prepare for a career in network support or administration, or who wish to prepare for the CompTIA Network+ certification. CompTIA Network+ is the first certification IT professionals specializing in network administration and support should earn. Network+ is aimed at IT professionals with job roles such as network administrator, network technician, network installer, help desk technician, and IT cable installer. This course is also designed for students who are seeking the CompTIA Network+ certification and who want to prepare for the CompTIA Network+ N10-008 Certification Exam. Overview In this course, you will describe the major networking technologies and systems of modern networks and configure, manage, and troubleshoot modern networks. Explain the OSI and TCP/IP Models. Explain properties of network traffic. Install and configure switched networks. Configure IP networks. Install and configure routed networks. Configure and monitor ports and protocols. Explain network application and storage issues. Monitor and troubleshoot networks. Explain network attacks and mitigations. Install and configure security devices. Explain authentication and access controls. Deploy and troubleshoot cabling solutions. Implement and troubleshoot wireless technologies. Compare and contrast WAN technologies. Use remote access methods. Identify site policies and best practices. CompTIA's Network+ certification is a foundation-level certification designed for IT professionals with around one year of experience, whose job role is focused on network administration. The CompTIA Network+ exam will certify the successful candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. The candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies. The Official CompTIA© Network+© (Exam N10-008): will teach you the fundamental principles of installing, configuring, and troubleshooting network technologies and help you to progress a career in network administration. In this course, you will build on your existing user-level knowledge and experience with personal computer operating systems and networks to master the fundamental skills and concepts that you will need to use on the job in any type of networking career. Prerequisites CompTIA A+ Certification (Exams 220-1001 and 220-1002) 1 - Explaining the OSI and TCP/IP Models Topic A: Explain OSI Model Layers Topic B: Explain the TCP/IP Suite 2 - Explaining Properties of Network Traffic Topic A: Explain Media Types and Access Methods Topic B: Deploy Ethernet Standards Topic C: Configure and Monitor Network Interfaces 3 - Installing and Configuring Switched Networks Topic A: Install and Configure Hubs and Bridges Topic B: Install and Configure Switches Topic C: Compare and Contrast Network Topologies Topic D: Compare and Contrast Network Types 4 - Configuring IP Networks Topic A: Configure IPv4 Addressing Components Topic B: Test IP Interfaces with Command Line Tools Topic C: Configure IPv4 Subnets Topic D: Configure Private and Public IPv4 Addressing Schemes Topic E: Configure IPv6 Addressing Components Topic F: Configure DHCP Services 5 - Installing and Configuring Routed Networks Topic A: Explain Characteristics of Routing Topic B: Install and Configure Routers 6 - Configuring and Monitoring Ports and Protocols Topic A: Explain the Uses of Ports and Protocols Topic B: Use Port Scanners and Protocol Analyzers Topic C: Explain the Use of Name Resolution Services Topic D: Configure DNS and IPAM Services 7 - Explaining Network Application and Storage Services Topic A: Explain the Uses of Network Applications Topic B: Explain the Uses of Voice Services and Advanced Networking Devices Topic C: Explain the Uses of Virtualization and Network Storage Services Topic D: Summarize the Concepts of Cloud Services 8 - Monitoring and Troubleshooting Networks Topic A: Monitor Network Interfaces and Logs Topic B: Explain Network Troubleshooting Methodology Topic C: Troubleshoot Common Network Services Issues 9 - Explaining Networking Attacks and Mitigations Topic A: Summarize Common Networking Attacks Topic B: Explain the Characteristics of VLANs Topic C: Explain the Characteristics of NAT and Port Forwarding 10 - Installing and Configuring Security Devices Topic A: Install and Configure Firewalls and Proxies Topic B: Explain the Uses of IDS/IPS and UTM 11 - Explaining Authentication and Access Controls Topic A: Explain Authentication Controls and Attacks Topic B: Explain the Uses of Authentication Protocols and Directory Services Topic C: Explain the Uses of Port Security and NAC Topic D: Implement Network Device Hardening Topic E: Explain Patch Management and Vulnerability Scanning Processes 12 - Deploying and Troubleshooting Cabling Solutions Topic A: Deploy Structured Cabling Systems Topic B: Deploy Twisted Pair Cabling Solutions Topic C: Test and Troubleshoot Twisted Pair Cabling Solutions Topic D: Deploy Fiber Optic Cabling Solutions 13 - Implementing and Troubleshooting Wireless Technologies Topic A: Install and Configure Wireless Technologies Topic B: Troubleshoot Wireless Performance Issues Topic C: Secure and Troubleshoot Wireless Connectivity 14 - Comparing and Contrasting WAN Technologies Topic A: Compare and Contrast WAN Core Service Types Topic B: Compare and Contrast WAN Subscriber Service Types Topic C: Compare and Contrast WAN Framing Service Types Topic D: Compae and Contrast Wireless and IoT WAN Technologies 15 - Using Remote Access Methods Topic A: Use Remote Access VPNs Topic B: Use Remote Access Management Methods 16 - Identifying Site Policies and Best Practices Topic A: Manage Networks with Documentation and Diagrams Topic B: Summarize the Purposes of Physical Security Devices Topic C: Compare and Contrast Business Continuity and Disaster Recovery Concepts Topic D: Identify Policies and Best Practices
his course covers the essential Python Basics, in our interactive, instructor led Live Virtual Classroom. This Python Basics course is a very good introduction to essential fundamental programming concepts using Python as programming language. These concepts are daily used by programmers and is your first step to working as a programmer. By the end, you'll be comfortable in programming Python code. You will have done small projects. This will serve for you as examples and samples that you can use to build larger projects.
Duration 2 Days 12 CPD hours Overview This program is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management. Discuss key pieces of federal legislation that impact HR. Understand the role of the EEOC and its investigatory process. Improve your employee recruitment and selection process to help avoid legal pitfalls. Understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels. Gain knowledge of employee orientation, onboarding, and training and development. Learn the process, methods and purpose of performance appraisals. Gain the critical knowledge necessary to help reduce costs, avoid potential lawsuits, and improve your ability to handle challenging HR issues. This program is ideal if you are just starting out in the HR profession. 1 - HUMAN RESOURCE MANAGEMENT The HR profession Strategic and human resource planning 2 - EMPLOYMENT LAW Federal CEO legislation The EEOC and affirmative action Compensation legislation Other federal 3 - RECRUITMENT AND SELECTION Recruiting The selection process Evaluating applicants 4 - COMPENSATION AND BENEFITS Total compensation Pay increases and incentives Compensation system design Benefits overview 5 - EMPLOYEE DEVELOPMENT Orientation, training, and development Training program design Training evaluation 6 - PERFORMANCE MANAGEMENT Performance management systems Performance appraisal process Disciplinary action Termination Additional course details: Nexus Humans SHRM Essentials of HR Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the SHRM Essentials of HR Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Gain insights into how to master the dynamics of the opposite colour energies and see the dynamics within your team shift towards healthy relationships. Watch as your bottom line improves as suddenly more is getting done in a smarter way.
A standalone 10-week quilling course - 2 hours per week online with daytime and evening options - that will introduce you to the materials, tools, and techniques used in quilling and to Craft4Smiles C.I.C and our tutors. At the end of each session you will have a lovely quilled item to show family and friends or to display on your shelf! All materials and equipment needed will be supplied and are yours to keep. This course is helpful for those for whom English is not their native tongue as there is a lot of repetition of basic terms including numbers, colours and directions.