Dive deep into the labyrinth of numbers and financial statements with our 'Accountancy course' designed to illuminate the intricate pathways of the financial world. From the fundamental bricks of accounting concepts to the towering achievements of comprehensive financial statements, this course promises a comprehensive voyage through the dynamic realm of accountancy. Journey alongside as we demystify double-entry bookkeeping, balance sheets, and income statements, laying a robust foundation for aspiring accountants. As the modules progress, you'll gain insights into the art of financial budgeting, planning, and the critical auditing process, crafting a well-rounded financial maestro out of you. With each module, not only do you gain knowledge but also the confidence to navigate the financial intricacies of any organisation, big or small, ensuring its fiscal wellbeing. Learning Outcomes Comprehend fundamental accounting concepts and industry-standard practices. Execute double-entry bookkeeping and develop balance sheets. Analyse and formulate various financial statements. Understand and implement financial budgeting and planning techniques. Develop proficiency in the auditing process and its significance. Why choose this Diploma in Accountancy Level 5 at QLS course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Accountancy Level 5 at QLS course for? Aspiring accountants seeking foundational knowledge. Business owners aiming to understand their company's finances better. Finance students aiming to expand their curriculum understanding. Financial analysts looking to reinforce their basics. Managers and executives responsible for budgeting and financial planning. Career path Chartered Accountant: £50,000 - £80,000 Financial Analyst: £30,000 - £60,000 Auditor: £28,000 - £52,000 Budget Analyst: £35,000 - £55,000 Management Accountant: £40,000 - £65,000 Tax Accountant: £38,000 - £60,000 Prerequisites This Diploma in Accountancy Level 5 at QLS does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Accountancy Level 5 at QLS was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Accounting Introduction to Accounting 00:15:00 Module 02: The Role of an Accountant The Role of an Accountant 00:16:00 Module 03: Accounting Concepts and Standards Accounting Concepts and Standards 00:22:00 Module 04: Double-Entry Bookkeeping Double-Entry Bookkeeping 00:23:00 Module 05: Balance Sheet Balance Sheet 00:21:00 Module 06: Income statement Income statement 00:19:00 Module 07: Financial statements Financial statements 00:27:00 Module 08: Cash Flow Statements Cash Flow Statements 00:17:00 Module 09: Understanding Profit and Loss Statement Understanding Profit and Loss Statement 00:17:00 Module 10: Financial Budgeting and Planning Financial Budgeting and Planning 00:28:00 Module 11: Auditing Auditing 00:17:00 Assignment Assignment - Diploma in Accountancy Level 5 at QLS 00:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
In today’s world, the accounting and finance industry is more competitive than ever and goes beyond simply having theoretical qualifications. Candidates who desire to make an impression are required to have an understanding of computerised packages such as Sage 50 Accounts & Microsoft Excel. Our 3-month training programme provides everything you need to become fully qualified in Sage 50 Accounts & Microsoft Excel. Once you have completed your training session you will gain accredited certifications and three months of remote experience directly with one of our clients. After completing this programme candidates will be able to showcase that they have the following: Sage 50 Accounts Beginners Sage 50 Accounts Intermediate Sage 50 Accounts Advanced Microsoft Excel for Accountants beginners to advanced 3 months of remote work experience Job reference Career support This comprehensive training programme has been developed to enhance your CV and boost your job prospects. CPD 480 CPD hours / pointsAccredited by The CPD Certification Service Description What’s included 3 months access to the online course Professional qualifications Guaranteed work placement (12 weeks) Accountancy certifications Learn industry-leading software to stand out from the crowd Information-packed practical training starting from basics to advance principles Course content designed considering current software and the job market trends A practical learning experience working with live company data Who is this course for? Part Qualified, Freshly Qualified Accountancy Students Graduates with No or little Job Experience Students Currently Studying or intending to study Accountancy or want to refresh knowledge on tax and accounting People who are already working in the industry but want to gain further knowledge about tax and accounting And Thinking of opening an accountancy/Tax/Payroll Practice Requirements There are no formal entry requirements for this course. We also expect the candidates to have basic knowledge of Accountancy. Career path Candidates who have completed this programme have secured jobs in the following roles; Trainee Accountant – Salary £24,750 Credit Controller – Salary £21,434.43 General Ledger Accountant – Salary £23,850.60 Accountant – Salary £28,985.77 Insurance Accountant – Salary £29,541.25
Buy Big. Save Big! Save: £403! Offer Ends Soon; Hurry Up!! Want to learn Accountancy? This course will guide you in the right direction in the field of Accounting. Enrol in this comprehensive course and make yourself one step closer to achieving your career goal. This course includes: Introduction to Accounting The Role of an Accountant Accounting Concepts and Standards Double-Entry Bookkeeping Balance Sheet Expand your expertise with high-quality training - study the and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Accountancy substantial and easier than ever! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. You will fulfil your dreams and prepare for your ideal career by taking this intensive this course. This course offers students an in-depth learning experience that they can work through at their own pace to advance their careers. This same course will teach you everything you need to know to advance in your chosen field. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in this course will help you find your dream career sooner than you ever imagined. With this program, you will stand out from the crowd and prepare for the career you want. Experts created this course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in this course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access this course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Diploma in Accountancy at QLS Level 5 Module 01: Introduction to Accounting What Is Accounting? Accounting and Bookkeeping Who Uses Accounting Information? Accountability in Accounting Financial Statements How Different Business Entities Present Accounting Information Module 02: The Role of an Accountant What Is an Accountant? Roles and Responsibilities Important Skills Accounting Automation Transparency and Security Data Analysis Module 03: Accounting Concepts and Standards Introduction to Accounting Concepts Introduction to Accounting Standards Accounting Standards in the UK International Standards International Financial Reporting Standards Module 04: Double-Entry Bookkeeping Introduction of Double-Entry Bookkeeping What Does the Account Show? Account NameDebits and CreditsAccount Details Rules for Double-Entry Transactions Inventory Double-Entry Transactions for Inventory Returns of Inventory Drawings Income and Expenses How Many Different Expense Accounts Should Be Opened? Balancing Accounts General Rules for Balancing Accounts Module 05: Balance Sheet Introduction of Balance Sheet The Components of a Balance Sheet AssetsLiabilitiesNet Worth or Equity The Equation Understanding the Balance Sheet What Does the Date on the Balance Sheet Mean? Module 06: Income statement Understanding the Income Statement The Accrual Concept Revenue Expenses Net Income Interest and Income Taxes Bad Debt Expense Module 07: Financial Statements Introduction of Financial Statements Trial Balance Statement of Comprehensive Income Calculation of Profit Difference between Gross and Net Profits Trading Account Profit and Loss Account Statement of Financial Position Non-Current AssetsCurrent AssetsCurrent LiabilitiesNon-Current LiabilitiesCapital Module 08: Cash Flow Statements What Is a Statement of Cash Flows? What Is the Purpose of the Cash Flow Statement? Cash and Cash Equivalents Operating Activities Investing Activities Financing Activities Module 09: Understanding Profit and Loss Statement Introduction of Profit and Loss Account Measurement of Income Relation Between Profit and Loss Account and Balance Sheet Preparation of Profit and Loss Account Module 10: Financial Budgeting and Planning What Is a Budget? Planning and Control Advantages of Budgeting Developing the Profit Strategy and Budgeted Profit and Loss Statement Budgeting Cash Flow from Profit for the Coming Year Capital Budgeting Module 11: Auditing What Is an Audit? Types of Audits External AuditsInternal AuditsInternal Revenue Service (IRS) Audits Why Audits? Who's Who in the World of Audits What's in an Auditor's Report Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. This course is preferable for people who want to pursue a career in Aspiring Accountant Recent Graduates Individuals interested in building a career in this sector Individuals working in the relevant field Professionals who have rooms to improve skills and knowledge Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors. The certificate will strengthen your CV and assist you in finding work in the related industry. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Accountancy at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Accountancy at QLS Level 5 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Ever wondered how businesses keep track of their money? Accountants are the financial storytellers behind every successful company. The UK's financial sector is a major player, and skilled accountants are always in demand. Our course covers essential topics like double-entry bookkeeping, balance sheets, and profit and loss statements. You will learn how to prepare and analyse financial statements, manage cash flows, and develop financial budgets. Each module is designed to be straightforward to understand. This course is perfect for recent graduates, career changers, and business owners. It offers practical knowledge that can be applied immediately in the workplace. By completing this course, you will be well-prepared for various roles in the accountancy field, opening up numerous career opportunities. Become proficient in Accountancy (Accountant Training) by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your Accountancy (Accountant Training) mastery is not limited to only conceptual frameworks! This course will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the course, we will provide experts who will support and guide you. So, add this Accountancy (Accountant Training) course to your cart and boost your personal and career development. In this Accountancy (Accountant Training), you will: Understand the fundamentals of accounting principles and their applications. Develop proficiency in double-entry bookkeeping and financial statement preparation. Analyse and interpret financial data for effective decision-making. Acquire knowledge of auditing processes and regulatory compliance standards. Gain expertise in budgeting, planning, and financial management strategies. Explore the role and responsibilities of an accountant. Enrolling in the Accountancy (Accountant Training) can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Accountancy (Accountant training) course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Accountancy (Accountant training) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Accountancy (Accountant training) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Accountancy (Accountant training) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Accountancy (Accountant training) Module 01 Tax System and Administration in the UK 00:13:00 Module 02: Tax on Individuals 00:23:00 Module 03: National Insurance 00:13:00 Module 04: How to Submit a Self-Assessment Tax Return 00:12:00 Module 05: Fundamental of Income Tax 00:22:00 Module 06: Advanced Income Tax 00:21:00 Module 07: Payee, Payroll and Wages 00:12:00 Module 08: Value Added Tax 00:13:00 Module 09: Corporation Tax 00:15:00 Module 10: Capital Gain Tax 00:08:00 Module 11: Inheritance Tax 00:09:00 Module 12: Import and Export 00:13:00 Module 13: Double Entry Accounting 00:05:00 Module 14: Management Accounting and Financial Analysis 00:06:00 Module 15: Career as a Tax Accountant in the UK 00:08:00
Are you looking to elevate your professional skills to new heights? Introducing our Accountancy at QLS Level 5 Diploma, a QLS-endorsed course bundle that sets a new standard in online education. This prestigious endorsement by the Quality Licence Scheme (QLS) is a testament to the exceptional quality and rigour of our course content. The bundle comprises 11 CPD-accredited courses, each meticulously designed to meet the highest standards of learning. This endorsement not only highlights the excellence of our courses but also assures that your learning journey is recognised and valued in the professional world. The purpose of Accountancy at QLS Level 5 Diploma is to provide learners with a comprehensive, skill-enriching experience that caters to a variety of professional needs. Each course within the bundle is crafted to not only impart essential knowledge but also to enhance practical skills, ensuring that learners are well-equipped to excel in their respective fields. From gaining cutting-edge industry insights to mastering critical thinking and problem-solving techniques, this bundle is an amalgamation of learning experiences that are both enriching and empowering. Moreover, Accountancy at QLS Level 5 Diploma goes beyond just online learning. Upon completion of the bundle, learners will receive a free QLS Endorsed Hardcopy Certificate & 11 CPD Accredited PDF Certificate, a tangible acknowledgement of their dedication and hard work. This certificate serves as a powerful tool in showcasing your newly acquired skills and knowledge to potential employers. So, why wait? Embark on this transformative learning journey today and unlock your potential with Accountancy at QLS Level 5 Diploma! This premium bundle comprises the following courses, QLS Endorsed Course: Course 01: Accountancy at QLS Level 5 Diploma CPD QS Accredited Courses: Course 02: Managerial Accounting Masterclass Course 03: Sage 50 Accounts Course 04: Tax Accounting Diploma Course 05: Financial Accounting Course 06: Introduction to VAT Course 07: Xero Accounting and Bookkeeping Course 08: Charity Accounting Course 09: Applied Accounting Course 10: Theory of Constraints, Throughput Accounting and Lean Accounting Course 11: QuickBooks Online Bookkeeping Diploma Course 12: Microsoft Excel & Accounting Training Learning Outcomes Upon completion of the bundle, you will be able to: Acquire industry-relevant skills and up-to-date knowledge. Enhance critical thinking and problem-solving abilities. Gain a competitive edge in the job market with QLS-endorsed certification. Develop a comprehensive understanding of Accountancy. Master practical application of theoretical concepts. Improve career prospects with CPD-accredited courses. The Accountancy at QLS Level 5 Diploma offers an unparalleled learning experience endorsed by the Quality Licence Scheme (QLS). This endorsement underlines the quality and depth of the courses, ensuring that your learning is recognised globally. The bundle includes 11 CPD-accredited courses, each meticulously designed to cater to your professional development needs. Whether you're looking to gain new skills, enhance existing ones, or pursue a complete career change, this bundle provides the tools and knowledge necessary to achieve your goals. The Quality Licence Scheme (QLS) endorsement further elevates your professional credibility, signalling to potential employers your commitment to excellence and continuous learning. The benefits of this course are manifold - from enhancing your resume with a QLS-endorsed certification to developing skills directly applicable to your job, positioning you for promotions, higher salary brackets, and a broader range of career opportunities. Embark on a journey of professional transformation with Accountancy at QLS Level 5 Diploma today and seize the opportunity to stand out in your career. Enrol in Accountancy now and take the first step towards unlocking a world of potential and possibilities. Don't miss out on this chance to redefine your professional trajectory! Certificate of Achievement: QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field. The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters. Upon completion, learners will receive a Free Premium QLS Endorsed Hard Copy Certificate titled 'Accountancy at QLS Level 5 Diploma' & 11 Free CPD Accredited PDF Certificates. These certificates serve to validate the completion of the course, the level achieved, and the QLS endorsement. Please Note: NextGen Learning is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Accountancy at QLS Level 5 Diploma bundle is ideal for: Professionals seeking to enhance their skills and knowledge. Individuals aiming for career advancement or transition. Those seeking CPD-accredited certification for professional growth. Learners desiring a QLS-endorsed comprehensive learning experience. Requirements You are cordially invited to enroll in this bundle; please note that there are no formal prerequisites or qualifications required. We've designed this curriculum to be accessible to all, irrespective of prior experience or educational background. Career path Upon completing the Accountancy at QLS Level 5 Diploma course bundle, each offering promising prospects and competitive salary ranges. Whether you aspire to climb the corporate ladder in a managerial role, delve into the dynamic world of marketing, explore the intricacies of finance, or excel in the ever-evolving field of technology. Certificates CPD Quality Standard Certificate Digital certificate - Included Free 11 CPD Accredited PDF Certificates. QLS Endorsed Certificate Hard copy certificate - Included
Access online study materials for the complete AAT syllabus, exclusively developed by Kaplan, plus expert tutor support 7 days a week with one subscription. Study at your own pace and progress your accounting career. Career benefits of an AAT Distance Learning course AAT accounting qualifications are globally recognised, and offer strong job prospects in a range of industries. You don’t need any previous qualifications or accountancy experience to begin studying AAT. Once qualified, you could earn up to £40,000 within a few years of qualifying. Why study AAT with Eagle? We are an AAT-approved training provider, and are the only provider partnered with both Kaplan, the market leader in accountancy courses, and Osborne books, the market leader in AAT study material. We have been supporting students in gaining their AAT qualifications with affordable courses for 20 years. AAT Accounting qualifications Level 2 Certificate in Accounting This qualification will prepare you for junior and entry-level accounting roles. It will give you a solid foundation in finance administration and covers areas such as double-entry bookkeeping and basic costing principles. You will learn finance, accountancy, business, and vital communication skills. Level 3 Diploma in Accounting This course is suitable if you have previous accountancy experience, through study or work experience, and you’re looking to develop your skills further so you can become qualified and work in a variety of accounting roles. Level 4 Diploma in Professional AccountingThis level builds on the knowledge you gained in the Level 3 Diploma. You will cover higher accounting tasks including drafting financial statements, managing budgets, and evaluating financial performance. There are also optional specialist units including business tax, personal tax, auditing, credit management, and cash and financial management. After qualifying you can work in accounting roles or progress onto studying chartered accountancy. What’s included in an AAT course subscription Unlike classroom studying where you often pay a course fee for each level, all the AAT accounting and bookkeeping qualifications are included in an Eagle subscription. Content is always available and always up to date, empowering you to progress, or recap at no extra cost Online Study Buddy learning guide that guides you through each module. Written by Osborne Books’ subject experts High quality videos provided by Kaplan that cover the tricky topic areas for each subject On demand assessments to make sure you understand the topics and can see yourself making progress. Online Osborne tutorial study texts covering the full syllabus with practical theory led examples Practice questions and assessments written by AAT tutor experts that will consolidate your learning and get you exam ready Unlimited academic and mentor support (during academic and mentor hours)* Receive responses to your queries from a dedicated tutor team, who are all accountancy qualified* *Only once you are a paying subscriber. Why choose an Eagle Distance Learning Course? With our online subscription courses, you’re in control. Live your life and study at your own pace. Study fast, or take your time, we’ve got all the bases covered. We’ll provide you with expert study materials from both Kaplan and Osborne Books, and you’ll get support from your personal Eagle mentor to guide you through the learning process. We are one of the most experienced online distance learning providers, and our students’ success rates speak for themselves, consistently exceeding the national average. If you have any questions about studying with Eagle, or need some guidance on where to start, you can contact us for a free consultation.
3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support
FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter
PER (Practical Experience Requirements) Training Course for Accountancy Students: It is a comprehensive practical accounting training program designed to build the bridge between knowledge and practical aspects of accounting and tax. With these accounting courses, many modules of tax and accounting are covered as well as Computerised Accounting & Payroll. Moreover, After completing the modules you will have the chance to get hands-on experience which will open the door for the lucrative Accounting, Tax & Payroll sector. Nationally recognised qualification
Do you want to gain a solid understanding of accounting? Would you like to learn and develop the key skills required of accountants around the world? This qualification will prepare you for junior and entry-level accounting roles. It will give you a solid foundation in finance administration and covers areas such as double-entry bookkeeping and basic costing principles. You will learn finance, accountancy, business, and vital communication skills.