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5787 Courses delivered Online

Client Services Manager

5.0(1)

By Course Gate

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Client Services Manager
Delivered Online On Demand21 hours 4 minutes
£11.99

Executive Mini MBA

5.0(1)

By Course Gate

The Executive Mini MBA will teach you all those things you learn from an MBA course that too in a shorter period. From learning theories to implying it in practical life, the course plan carries all the important aspects. This beneficial program will help you to gain in-depth knowledge about Economics and business. The administrative and managerial aspects of the business will become clearer to you. The course will also familiarise yourself with a wide variety of topics such as strategy planning, marketing strategy, resource management, etc. Most importantly, the course will play a significant role to develop the required leadership skill to lead a business organisation. By completing this course, you will become efficient enough for securing a high position in a business organisation.  Who is this Course for? This Executive Mini MBA course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Certification After successfully completing the course, you will be able to obtain the certificates. You can claim a PDF certificate by paying a little processing fee of £2. There is an additional fee to obtain a hardcopy certificate which is £9. Course Curriculum Module 1:- Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Module 2: -Business Administration and Branding Introduction 00:15:00 Make Yourself Well Recognised Before Your Customers 00:30:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Module 3: - Business Succession Planning Getting Started 00:30:00 Succession Planning Vs. Replacement Planning 01:00:00 Preparing for the Planning Process 01:00:00 Initiating Process 00:00:00 The SWOT Analysis 01:00:00 Developing the Succession Plan 01:00:00 Executing the Plan 00:30:00 Gaining Support 00:30:00 Managing the Change 01:00:00 Overcoming Roadblocks 01:00:00 Reaching the End 01:00:00 Wrapping Up 00:15:00 Module 4: -Business Development Budgeting Businesses Budgeting Basics 00:15:00 Steps To Better Business Budgeting 00:15:00 How And What To Consider When Preparing A Business Plan And Budget 01:00:00 The Ins And Outs Of Corporate Budgeting 00:15:00 Including Social Business Budgets In The Plan 00:15:00 Impacts Of Debts On Business Budgets 00:15:00 Managing Business Budgets And Finances Together 01:00:00 Module 5: -Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Module 6:- Business Management Skills Business Plan Basics 00:30:00 The Executive Summary 01:00:00 The Mission Statement 00:30:00 Exploring Financial Needs 00:30:00 Evaluating Competition 01:00:00 The Troubles You Can Run Into Without The Proper Business Plan 00:30:00 Wrapping Up 00:15:00 Module 7: Project Management Introduction 01:00:00 Can You Manage Yourself Out Of A Paper Bag? 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Module 8: HR and Leadership Management Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Module 9: Business Systemization Introduction 00:30:00 The Idea of Systemizing Your Business 01:00:00 Why You Should Systemize Your Business 01:00:00 A Lesson Learned From The Book 'The E-Myth' 01:00:00 So, How Do I Create This Wonderful Business System? 01:00:00 Outsourcing As a Way of Systemizing Your Business 00:30:00 How to Keep It Growing: The Systemized Business 01:00:00 Some General Ideas To Consider As You Systemize Your Business 00:30:00 Conclusion 00:15:00 Module 10: - Business Ethics Fundamentals Getting Started To Business Ethics 00:15:00 What is Ethics? 01:00:00 Implementing Ethics in the Workplace 00:30:00 Employer/Employee Rights 01:00:00 Business & Social Responsibilities 01:00:00 Ethical Decisions 01:00:00 Whistle Blowing 00:30:00 Managerial Ethics 00:30:00 Unethical Behavior 00:30:00 Ethics in Business (I) 01:00:00 Ethics in Business (II) 00:30:00 Wrapping Up 00:15:00 Module 11: Sales Analysis and Sales What Is A Sales Funnel? 00:30:00 What is Internet Commerce 00:30:00 What Can I Sell 00:30:00 Clickbank 00:30:00 Drop Shipping 00:30:00 Affiliate Marketing 00:30:00 The Link Between Products, Key Words and Prospects 00:15:00 The Front-end and Back-end of Sales Funnels 00:30:00 Sales Funnel Success 00:30:00 Sales Funnel Planning 00:30:00 Putting Your Theory to Practice 00:30:00 Content Marketing 00:30:00 Article Marketing 01:00:00 Google's Adwords Program 00:30:00 Marketing Offline 00:30:00 Blogs 00:30:00 Social Media 00:30:00 Auto Responders 00:30:00 The Joint Venture 00:30:00 Measuring Success 00:30:00 Top Sales Funnel Products 00:30:00 Mock Exam Mock Exam- Executive Mini MBA 00:30:00 Final Exam Final Exam - Executive Mini MBA 00:20:00 Recommended Readings Recommended Readings - Executive Mini MBA 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Executive Mini MBA
Delivered Online On Demand3 days
£11.99

Bookkeeping: Bookkeeper Training Course

5.0(1)

By Course Gate

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Bookkeeping: Bookkeeper Training Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Bookkeeping: Bookkeeper Training Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Bookkeeping: Bookkeeper Training Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Bookkeeping: Bookkeeper Training Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Bookkeeping: Bookkeeper Training Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Bookkeeping: Bookkeeper Training Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum **Quickbook** Getting Prepared - Access The Software And Course Materials Set Up Free Trial 00:03:00 The Structure of The Course - First Things First! 00:05:00 Getting Started Starting A New Company File 00:11:00 Setting Up The System Enter Opening Balances 00:02:00 Reverse Opening Balances - Accruals And Prepayments 00:06:00 Report Journal 00:05:00 Nominal Ledger Amend The Nominal Ledger 00:07:00 Report Listing The Nominal Ledgers 00:02:00 Customers Enter Customers 00:09:00 Report On Customer Contact Information 00:01:00 Suppliers Enter Suppliers 00:05:00 Supplier Contact List 00:02:00 Sales Ledger Enter Invoices 00:09:00 Invoice Entering 00:03:00 Invoice Batch 00:06:00 Post Sales Credit Notes 00:08:00 Report Showing Customer Activity 00:03:00 Aged Debtors 00:02:00 Purchases Ledger Post Supplier Invoices 00:03:00 Entering A Batch Of Supplier Bills 00:09:00 Credit Notes Suppliers 00:05:00 Reclassify Supplier Bills - Flash Bulbs Purchased 00:04:00 Supplier Account Activity Report 00:04:00 Sundry Payments Post Cheques 00:07:00 Report Showing Supplier Payments 00:01:00 Sundry Receipts Receipts From Customers 00:07:00 Report Showing Customer Receipts 00:02:00 Petty Cash Post Petty Cash Transactions And Report 00:04:00 Post Cash Payments To Ledgers 00:02:00 Enter Petty Cash Items 00:14:00 Report On Petty Cash Payments Proper 00:05:00 Post Sundry Payments 00:05:00 Report Bank Payments 00:03:00 VAT - Value Added Tax VAT Return 00:03:00 Bank Reconciliation Reconcile The Bank 00:10:00 Provide A Report Showing Any Unreconnciled Transaction 00:02:00 Payroll / Wages Post The Wages Journal 00:08:00 Posting Journal Adjustments 00:02:00 Reports Month End Adjustments 00:03:00 Month End Reports 00:06:00 Tasks Task- Clearing The Accounts 00:06:00 Task - Customer Report 00:01:00 Additional Resources Course Paper 00:00:00 Further Reading - QuickBooks Online 2014 The Handbook 00:00:00 **Xero Accounting** Getting Prepared - Access The Software And Course Materials Introduction To The Course And Your Tutor 00:04:00 Activating Your Free Trial With Xero 00:02:00 Getting Started Signing Up For The Free Trial 00:04:00 Create The Organisation 00:08:00 The Ficticious Scenario 00:02:00 Setting Up The System Add Bank Accounts To The System 00:14:00 Enter Opening Balances 00:07:00 Opening Trial Balance 00:01:00 Nominal Ledger Amend The Nominal Ledger 00:06:00 Chart Of Accounts Report 00:01:00 Customers & Suppliers Enter customers 00:07:00 Reporting Customer And Supplier Information 00:02:00 Sales Ledger Enter Invoices 00:07:00 Invoicing tips - adding logo, repeat billing 00:09:00 Entering Invoices 6574 to 6610 00:16:00 Post Credit Notes 00:03:00 Report Showing Customer Activity 00:08:00 Aged Debtors 00:02:00 Suppliers Post supplier invoices 00:09:00 Post supplier invoices 00:09:00 Enter More Supplier Invoices No 4308 Onwards 00:06:00 Credit Notes Suppliers 00:02:00 Supplier Activity Report 00:04:00 Aged Creditors Info 00:01:00 Reciepts from Customers 00:10:00 Apply Customer Credit Notes 00:05:00 Purchases Ledger Post Supplier Cheques 00:08:00 Apply Supplier Credit Notes 00:03:00 Print List Of Bank Receipts And Payments 00:01:00 Sundry Payments Post Sundry Payments 00:07:00 Make a credit card payment 00:08:00 Petty Cash Add Petty Cash Transactions - Week 1 00:16:00 Add Petty Cash Transactions - Week 2 00:12:00 Add Petty Cash Transactions - Week 3 00:07:00 Add Petty Cash Transactions - Week 4 00:09:00 Imprest System on Petty Cash 00:04:00 Print a Copy of Petty Cash Receipts and Payments 00:01:00 Bad Debt Writing Off A Bad Debt - Print Customer Statement 00:02:00 Write Off A Bad Debt 00:09:00 Credit Card Reconcile The Credit Card Statement 00:09:00 Bank Reconciliation Bank Statement As A CSV File 00:27:00 Bank Statement Closing Balances 00:11:00 Reconcile The Petty Cash 00:05:00 Payroll / Wages Wages And Salaries 00:09:00 Post the Wages Journal 00:07:00 Report Wages Journal 00:02:00 Payday 00:11:00 Pay The Two Staff 00:05:00 VAT - Value Added Tax Depreciation 00:04:00 VAT Return 00:03:00 Reports Month End Reports PnL, BS, TB 00:05:00 Payroll Unit Using Payroll 00:12:00 Setting Up Employees 00:10:00 Running Payroll - An Example 00:14:00 Conclude Recap And Next Steps 00:06:00 What happens next 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Bookkeeping: Bookkeeper Training Course
Delivered Online On Demand9 hours 43 minutes
£11.99

Primary Teaching, Nursery Nurse & EYFS Teaching Diploma

5.0(3)

By School Of Health Care

Primary Teaching: Primary Teaching & Nursery Nurse Course Online If you want to take the first steps toward becoming a primary school teacher, then this Primary Teaching: Primary Teaching & Nursery Nurse course could be the ideal place to start your training for a worthwhile and rewarding career. This Primary Teaching: Primary Teaching & Nursery Nurse course provides a thorough introduction to the field, making it ideal for those considering a career in teaching or those who are new to the field. The Primary Teaching: Primary Teaching course is divided into several comprehensive modules to provide you with the most convenient and comprehensive learning experience possible. This comprehensive Primary Teaching: Primary Teaching Diploma covers the fundamentals of primary teacher training, such as teaching children English, child literacy and language development, SEN support, and high-quality teaching techniques. You will also learn about the primary education system in the UK, types of schools in the UK, and the EYFS framework 2021. Through this Primary Teaching: Primary Teaching & Nursery Nurse course you will gain knowledge of primary teachers' responsibilities, child development, EYFS teaching technique, and much more. Enroll on this exclusive Primary Teaching: Primary Teaching & Nursery Nurse course today and learn how to become an excellent Primary School Teacher and support children's learning and development. Main Course: Primary Teaching Diploma Free Courses included with Primary Teaching: Primary Teaching & Nursery Nurse Course Course 01: Nursery Nurse Course 02: EYFS Teaching Diploma Course 03: Speech & Language Therapy Course 04: Level 4 Diploma in Child Counselling Course 05: Level 3 Award in Childcare and Education Course Special Offers of this Primary Teaching: Primary Teaching & Nursery Nurse Course: This Primary Teaching: Primary Teaching Course includes a FREE PDF Certificate. Lifetime access to this Primary Teaching: Primary Teaching Course Instant access to this Primary Teaching: Primary Teaching Course 24/7 Support Available to this Primary Teaching: Primary Teaching Course [ Note: Free PDF certificate as soon as completing the Primary Teaching: Primary Teaching & Nursery Nurse Course] Primary Teaching: Primary Teaching & Nursery Nurse Course Online This Primary Teaching: Primary Teaching & Nursery Nurse Course Consists of 13 Modules. Course Curriculum of Primary Teaching: Primary Teaching Course Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Teaching Primary English Module 08: Teaching Primary Mathematics Module 09: Teaching Primary Science, Design and Technology Module 10: Teaching Other Primary Subjects Module 11: Children Having Special Education Needs or Disabilities Module 12: EYFS Framework in 2021 Module 13: Self-Management and Dealing with Stress Assessment Method of Primary Teaching: Primary Teaching & Nursery Nurse Course After completing Primary Teaching: Primary Teaching & Nursery Nurse Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Primary Teaching: Primary Teaching & Nursery Nurse Course After completing the Primary Teaching: Primary Teaching & Nursery Nurse Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Primary Teaching: Primary Teaching & Nursery Nurse Course Online This Primary Teaching: Primary Teaching & Nursery Nurse Course is suitable for anyone who wants to: Learn the skills needed to become a Primary Teacher. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Develop the skills and knowledge needed to work in education. Requirements Primary Teaching: Primary Teaching & Nursery Nurse Course Online To enroll in this Primary Teaching: Primary Teaching & Nursery Nurse Course, students must fulfill the following requirements: Good Command over English language is mandatory to enrol in our Primary Teaching: Primary Teaching & Nursery Nurse course. Be energetic and self-motivated to complete our Primary Teaching: Primary Teaching & Nursery Nurse course. Basic computer Skill is required to complete our Primary Teaching & Nursery Nurse course. If you want to enrol in our Primary Teaching: Primary Teaching & Nursery Nurse course, you must be at least 15 years old. Career path Primary Teaching: Primary Teaching & Nursery Nurse Course Online This Primary Teaching: Primary Teaching & Nursery Nurse Course field offers the following opportunities: Primary School Teacher Early Years Teacher Teaching Assistant

Primary Teaching, Nursery Nurse & EYFS Teaching Diploma
Delivered Online On Demand40 hours
£12

Nutrition Certification Masterclass for the Correct Dieting & Meal Planning

3.0(2)

By Alpha Academy

The food you consume plays a crucial role in how you look and feel. In particular, nutrition has the most significant impact on your fitness and health improvement. This Nutrition Certification Masterclass for the Correct Dieting & Meal Planning course aims to teach everything you need to know to reach your dieting goals, build muscle, lose fat, and lead a healthy lifestyle. In this course, you will learn about proper superfoods nutrition, and explore all the steps included in setting up and following through with your diet. You will also explore different kinds of diet plans and nutritional supplements that work best. This course will be ideal for anyone interested in learning more about dieting and nutrition for better meal planning, and healthy cooking, which will help with weight loss, building muscle and boosting your general well-being. Learning Outcomes: Explore the universal principles of how to build muscle through understanding the power of nutrition. Learn everything about proper superfoods nutrition, meal planning, and healthy eating. Discover useful techniques to get the most out of your diet. Understand the fundamentals of healthy dieting, such as protein, carbs, calories, fat, vitamins & minerals. Discover various ways to establish a healthy lifestyle and eating habits as a way to improve your general health. Create a diet that is tailored to your needs and lifestyle. Learn what, when, and how much you should eat for optimal body composition. Build more muscle and lose fat faster by optimising your meal plan and following some useful tips and techniques. Understand what improves immunity and energy levels and how to measure your weekly muscle gains. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Nutrition Certification Masterclass for the Correct Dieting & Meal Planning has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Nutrition Certification Masterclass for the Correct Dieting & Meal Planning is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. You will have unlimited access to the course and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £25,600. The sky really is the limit. Course Curriculum Introduction Welcome To The Course & What You Will Learn FREE 00:04:00 Get to Know Your Instructor 00:03:00 Meal Planning Basics Meal Planning Explained 00:00:00 Calories Explained 1455 00:04:00 Micronutrients Introduction 00:01:00 Protein Explained 00:05:00 How much protein do you need to consume per day 00:04:00 Fats explained 00:03:00 How Much Fat Should You Eat Per Day 00:04:00 Carbohydrate Explained 00:08:00 Macronutrients Explained 00:00:00 The Different Types of carbs 00:05:00 How Much Carbs should you eat per day 00:03:00 Meal Timing Intro 2 copy 00:01:00 Protein Timing 00:14:00 Carbohydrate Timing 00:05:00 Fat Timing 00:10:00 Pre-Workout Meal 00:04:00 Post Workout Meal 00:07:00 What About the Anabolic Window 00:01:00 Food Composition Introduction 2 copy 00:11:00 Protein Composition 00:02:00 Carbohydrate Composition 00:03:00 Fat Composition 00:01:00 Supplements Top 3 Beginner Supplements 00:04:00 How to Use Protein Powder When, How Much & With What 00:11:00 How to Use Creatine When,How Much & With What 00:04:00 Other Supplements to consider 00:11:00 Setting Up Your Diet How To Determin Your Optimal Calorie Intake 2 00:08:00 How to Track Calories 00:13:00 Determining Protein Intake 00:06:00 Determining Carb Intake 00:02:00 Determining Fat Intake 00:01:00 What About the Ramaining Calories 00:02:00 Determining Meal Structure 00:03:00 Quality Protein Sources 00:01:00 Quality Carbs Sources 00:01:00 Quality Sources Of Fat 00:01:00 Adjusting Your Diet For Weigh Loss & Muscle Gains Adjusting You Diet For Weight Gain 00:04:00 Adjusting Your Diet For Weight Loss 00:05:00 Cheat Days and Cheat Meals 00:05:00 Post Workout Shake 00:02:00 Healthy Dieting Healthy Dieting Intro copy 00:01:00 Dieting myth #1 Carbs are bad for you 00:02:00 Dieting Myth #2 Fat is bad for you 00:02:00 Dieting Myth #3 Protein is bad for you 00:04:00 Dieting Myth #5 Avoid Salt At All Cost 00:01:00 Dieting Myth #6 Eat several small meals throughout the day to lose weight 00:01:00 Dieting Myth #7 Diet Foods Will Lead To Weight Loss 00:01:00 Red Meat Always Causes Cancer 00:03:00 Common Diets Intro Copy 00:01:00 Common Dieting Trends Explained Common Diets Intro Copy 00:01:00 Gluten Free Diet Explained 00:03:00 Paleo Diet Explained 00:04:00 Low Carb Diet Explained 00:03:00 Intermittend Fasting Explained 00:03:00 Vegan Diet Explained 00:05:00 Micronutrients Micronutrients Introduction 00:01:00 Vitamin A 00:02:00 Vitamin B 00:01:00 Vitamin C 00:01:00 Vitamin D 00:02:00 Vitmain E 00:01:00 Vitamin K 00:01:00 Calcium 00:02:00 Magnesium 00:01:00 Phosphorus 00:01:00 Potassium 00:01:00 Sodium 00:01:00 Copper 00:01:00 Iron 00:01:00 Zinc 00:02:00 Water 00:04:00 More Dieting Tips & Strategies Intro Specific dieting tips and strategies 00:01:00 5 Best Supplements to Boost Your Immune System 00:03:00 How to Read a Nutrition Label 00:03:00 How to Do You Own Research 00:04:00

Nutrition Certification Masterclass for the Correct Dieting & Meal Planning
Delivered Online On Demand
£10.99

Paint Your Own Metallic Hares with Box Materials

By Marilyn Allis

In this workshop, you will learn how to create two unique pieces of art – a turtle and a crab – using the vibrant and Chameleon water colours by Marilyn Allis. These paints are not only fun to use but also bring a and exciting element to your artwork. You may be new to using these water colours, but fear not! Marilyn Allis products are designed to make the creative enjoyable and accessible for all levels of artists. So, whether you're a beginner or more experienced, you'll guided through the steps to create beautiful and whimsical pieces. Throughout the workshop, you will be working with the Chameleon water colours to bring your turtle and crab to life on paper. The unique nature of these paints allows for seamless blending and layering, giving your artwork a dynamic and eye-catching finish. You'll enjoy experimenting with the colours and techniques, and maybe even surprise yourself with the results. By the end of the workshop, you'll not only have two stunning pieces of artwork to take home but also a newfound confidence in working with Chameleon water colours. So get your box and immerse yourself in a creative and rewarding activity that will leave you inspired and eager to explore more artistic possibilities.

Paint Your Own Metallic Hares with Box Materials
Delivered Online On Demand1 hour
£10 to £60

Letting Agent and Functional Skills (Maths) Training Course

5.0(1)

By Course Gate

This bundle course has been specially designed to equip our learners with a more in-depth understanding of lettings negotiating by providing them with essential functional maths skills required for this role. By combining these related courses, learners will be able to apply their practical knowledge in the real world, to take their professionalism to the next level. Take steps to become a certified lettings negotiator and be equipped with the skills and practical knowledge to advise clients and support landlords in renting their properties with the Lettings negotiator Diploma. This beginners training program is designed to provide an insight into lettings management, exploring the role of a lettings negotiator and lettings agent in detail. You will learn about the different types of agents, how to carry out a property valuation, build a relationship with clients and much more. Possessing excellent maths skills is essential for anyone who wishes to work in the property market. The Functional Maths Training Course is designed to provide aspiring lettings negotiators with the necessary skills to master everyday maths problems related to lettings management. You will learn how to calculate overall profit and loss, develop crucial problem-solving skills and gain confidence in working with decimals, fractions and percentages. This training program includes practical exercises that can be applied in real-world scenarios and is an opportunity to learn valuable transferable skills. Learning Outcomes: Learn the fundamental principles and practices of lettings management Familiarise with the lettings agency agreements guideline Understand the differences between a lettings agent and estate agent Explore the day-to-day role and responsibilities of a lettings agent Develop a solid understanding of the property valuation process Gain advanced knowledge of functional maths and apply your new skills to everyday situations Develop your skills in logical thinking and problem-solving Learn how to work with decimals, percentages, fractions and much more Gain a solid understanding of ratios and proportion through practical exercises Understand how to calculate overall profit and loss Who is This Course for? This bundle course is ideal for aspiring lettings negotiators, or lettings agents who are new to the field and wish to gain the relevant skills and knowledge to take their career to the next level. This course is also ideal for anyone who works in the real estate industry and wishes to develop their skills in everyday maths. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path This bundle course is the ultimate package training certification for those who are interested in a career in property. On successful completion, you will have the opportunity to work in a wide range of related industries, in roles such as: Lettings Negotiator Lettings Agent Manager Estate Agent or Lettings Manager Course Curriculum **Letting Agent** Lettings Management Introduction to Lettings Management 00:20:00 Necessary Documents for Lettings Management 01:30:00 Lettings Agency Agreements Guideline 00:15:00 Types of Agents 00:15:00 Knowing Your Clients 00:30:00 Lettings Management Agent Services 00:20:00 Property Valuation 00:30:00 Property Negotiation 00:30:00 Property Management 00:30:00 Lettings Management Laws 00:30:00 Letting Agent Code of Practice Introduction to Letting Agent Code of Practice 00:20:00 Overarching Standards of Practice 00:30:00 Lettings 00:30:00 Management and Maintenance 00:20:00 Ending the Tenancy and Communications & Resolving Complaints 00:15:00 Arrangements 00:15:00 Being a Lettings Negotiator Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Legal System & Lettings Management UK An Introduction to the UK legal system 00:15:00 Different Types of Investment Structures 00:15:00 Title & Registration 00:15:00 Finance in Lettings Management 00:15:00 Investment Purchase Procedure 00:15:00 Acquisition Costs 00:15:00 Land Usage 00:15:00 Planning & Environment 00:15:00 Investment Structure & Key Legislations 00:15:00 **Functional Skills (Maths)** Integers ( Directed Numbers) Lecture 1 Introduction 00:02:00 Lecture 2 Multiplying any digit number by 11, 22, and 33 00:09:00 Lecture 3 Integers and ordering of integers 00:06:00 Lecture 4 Addition and Subtractions of Integers 00:07:00 Lecture 5 Operations on Integers 00:04:00 Lecture 6 Multiplication and Division of Integers 00:04:00 Lecture 7 Powers of Integers (Exponents) 00:04:00 Factors and Multiples Lecture 8 Complete knowledge about factors and multiples 00:06:00 Lecture 9 Divisibility tests for 2,3,4,5,6 00:07:00 Lecture 10 Divisibility rules 7,8,9,10,11 00:06:00 Lecture 11 Prime Factorization 00:06:00 Lecture 12 Highest Common Factor HCF 00:10:00 Lecture 13 Least Common Multiple LCM 00:16:00 Lecture 14 Relation between LCM and HCF 00:04:00 Fractions Lecture 15 Classification of Fractions 00:04:00 Lecture 16 Convert mixed to improper and improper to mixed fractions 00:03:00 Lecture 17 Equivalent Fraction 00:04:00 Lecture 18 Comparing Fractions after converting to like fractions 00:09:00 Lecture 19 Reducing a fraction to lowest term 00:04:00 Lecture 20 Addition and subtraction OF fractions 00:08:00 Lecture 21 Multiplication and division of fractions 00:11:00 Lecture 22 Word problems on fractions 00:16:00 Simplification Rule : BODMAS Lecture 23 BODMAS and rules to remove brackets 00:03:00 Lecture 24 Simplify expressions using BODMAS rules 00:05:00 Lecture 25 Simplify expressions involving fractions using BODMAS 00:07:00 Decimal numbers Lecture 26 Decimal numbers in relation to fractions 00:08:00 Lecture 27 Like and unlike Decimals 00:05:00 Lecture 28 Ordering of Decimal numbers 00:10:00 Lecture 29 Addition and subtraction of Decimal 00:07:00 Lecture 30 Multiplication of Decimal 00:03:00 Lecture 31 Division of Decimal 00:05:00 Rational Numbers Lecture 32 Rational number 00:02:00 Lecture 33 Representation of Rational Numbers on Number line 00:04:00 Lecture 34 Determining which fraction is terminating or non terminating 00:05:00 Lecture 35 shortcut method of writing decimal expansion of fraction to decimal 00:08:00 Approximation Lecture 36 Rounding to whole number 00:06:00 Lecture 37 Rounding to required number of decimals (1 d.p. ) 00:05:00 Lecture 38 rounding to significant digits 00:07:00 Lecture 39 Practice question on three methods of approximation 00:05:00 Estimation and Scientific Notation or Standard form Lecture 40 Estimation 00:05:00 Lecture 41 Scientific Notation 00:07:00 Lecture 42 Operation on numbers when they are in scientific notation 00:06:00 Percentage Lecture 43 Percentage to fraction and fraction to percentage 00:06:00 Lecture 44 Percentage of a quantity and conversation to decimal 00:06:00 Lecture 45 Expressing one quantity as percentage of another quantity 00:06:00 Lecture 46 Finding increase decrease percent 00:05:00 Lecture 47 Uses of percentages-Word Problems 00:09:00 Ratio and Proportion Lecture 48 Ratio- How to express as simple ratio 00:09:00 Lecture 49 How to compare Ratios 00:04:00 Lecture 50 Word problems on finding ratios 00:07:00 Lecture 51 To divide a given quantity into a given Ratio 00:11:00 Lecture 52 Proportion 00:04:00 Lecture 53 Practice problems on Proportion 00:06:00 Lecture 54 Continued proportion 00:06:00 Unitary Method and its Applications Lecture 55 Direct Variation ( or proportion) 00:04:00 Lecture 56 Problems based on Direct proportion 00:10:00 Lecture 57 Inverse Variation ( or proportion) 00:10:00 Lecture 58 Multiple Ratios 00:10:00 Profit , Loss, discount and Tax Lecture 59 Basics - Profit and Loss 00:04:00 Lecture 60 More practice problems on Profit & Loss 00:06:00 Lecture 61 Selling price formula and Problems 00:04:00 Lecture 62 Cost price formula and Problems 00:03:00 Lecture 63 Higher problems on Profit and Loss 00:08:00 Lecture 64 Basics - Discount 00:05:00 Lecture 65 Practice problems on Discount 00:04:00 Lecture 66 Tax 00:06:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Letting Agent and Functional Skills (Maths) Training Course
Delivered Online On Demand18 hours 1 minutes
£11.99

Marketing

4.7(160)

By Janets

In the fast-paced world of business, there's an untold story of pain and frustration that resonates with countless aspiring marketers. It's the narrative of launching a product or service into a crowded market, only to watch it disappear into obscurity. The agony of crafting clever advertising campaigns that seem to fall on deaf ears and the frustration of not understanding the intricate dance of consumer behaviour.  Marketing is the lifeblood of any successful business as it’s the bridge that connects your offerings to the world, the art of making your business thrive. Your journey to becoming a marketing maestro begins with our comprehensive Marketing course. In this marketing course, you'll delve deep into the multifaceted realm of marketing, from the basics to the intricacies of branding, consumer behaviour, and market segmentation. You'll learn how to navigate the ever-changing marketing environment, conduct effective research, and craft compelling product and pricing strategies.  Our comprehensive course equips you with the knowledge and skills to master these critical aspects, to not only enhance your own business endeavours but also be a valuable asset in the marketing world. Join our Marketing course now, and take the first steps to conquer the world of marketing! Goals By the end of this, you will be able to: Grasp the fundamentals of marketing, understanding its core concepts and principles. Gain proficiency in the marketing process, from strategizing to implementation and evaluation. Develop strategic marketing skills, enabling you to create effective marketing plans and campaigns. Analyse the marketing environment and adapt strategies to changing market dynamics. Master market segmentation techniques for precise targeting of customer segments. Comprehend consumer buying behaviour, influencing marketing strategies and customer engagement. Understand business markets and buying behaviour, aiding B2B marketing decisions. Learn marketing research methods for informed decision-making and market insights. Craft product and branding strategies that enhance brand recognition and customer loyalty. Acquire pricing, marketing channels, and integrated marketing communication strategies for successful product promotion. Who is this course for? Aspiring marketers looking to build a solid foundation in marketing concepts and practices. Students and recent graduates seeking to enhance their knowledge of marketing to boost their career prospects. Anyone interested in understanding how businesses operate and how they connect with their target audiences. Individuals looking to explore consumer behaviour and the psychology behind buying decisions. Those interested in the intricacies of branding, advertising, and promotion to create a strong market presence. Career path Marketing Coordinator Marketing Manager Digital Marketing Specialist Market Research Analyst Brand Manager Advertising Executive Sales Manager Product Manager

Marketing
Delivered Online On Demand
FREE

Level 2 Award In Provide Threading

By Wise Campus

Level 2 Award In Provide Threading This Level 2 Award In Provide Threading course is designed to develop your practical skills in threading. This comprehensive Level 2 Award In Provide Threading course will provide you with a solid understanding of salon health and safety practices, as well as how to promote client care and communication in the beauty industry. The goal of this Level 2 Award In Provide Threading is to develop your beauty therapy skills to a high level of occupational ability, enabling you to perform your own salon services. This Level 2 Award In Provide Threading course teaches how to perform a full Threading treatment as well as the treatment technique. It also includes detailed technique modules that demonstrate how to perform a Threading treatment. This Level 2 Award In Provide Threading course also teaches you how to adapt your treatment to meet the needs of different clients. Reception, consultation, and aftercare advice are all covered, as well as treatment contraindications. The Level 2 Award In Provide Threading course is divided into modules and submodules to make it easier for learners to grasp the concept, beginning with fundamental knowledge and progressing to the most advanced level. The Level 2 Award In Provide Threading course covers both theoretical and practical aspects of all aspects of threading. We believe that completing this Level 2 Award In Provide Threading course will assist you in developing the skills needed in the job market. Learning Outcomes After completing this Level 2 Award In Provide Threading course, learner will be able to: Know how to follow health and safety practices in the salon. Gain a solid understanding of threading. Understand related anatomy and physiology. Know how to hold a client consultation. Know how to do eyebrow shaping. Know how to carry out threading procedures. Know how to give aftercare advice. Understand contra-indications. Understand contra-actions. Main Course: Level 2 Award In Provide Threading Special Offers of this Level 2 Award In Provide Threading Course This Level 2 Award In Provide Threading Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Award In Provide Threading Course Instant access to this Level 2 Award In Provide Threading Course Get FREE Tutor Support to this Level 2 Award In Provide Threading Course Level 2 Award In Provide Threading The purpose of this eyebrow threading is to help you advance your knowledge of beauty therapy to a professional level so that you can run your own salon. The procedure and methods for performing a complete Threading treatment are taught in the Eyebrow Threading course. Moreover, it has comprehensive technique modules that walk users through the steps of performing a Threading treatment. You will also learn how to modify your treatment to suit the requirements of various clients in this eyebrow threading course. Treatment contraindications are covered, along with advice on reception, consultation, and aftercare. Who is this course for? Level 2 Award In Provide Threading This Level 2 Award in Threading course is ideal for anyone interested in providing threading or working in the beauty industry. Requirements Level 2 Award In Provide Threading To enrol in this Level 2 Award In Provide Threading Course, students must fulfil the following requirements. To join in our Level 2 Award In Provide Threading Course, you must have a strong command of the English language. To successfully complete our Level 2 Award In Provide Threading Course, you must be vivacious and self driven. To complete our Level 2 Award In Provide Threading Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Award In Provide Threading Course. Career path Level 2 Award In Provide Threading After completing this Level 2 Award In Provide Threading course, you may able to pursue a variety of promising career opportunities, such as: Perform threading services Offer client’s a wider range of treatments Become more employable or more valuable to employers in the beauty industry

Level 2 Award In Provide Threading
Delivered Online On Demand30 minutes
£12

BA03 - Writing Effective Business Cases

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for This course is intended for intermediate business and requirements analysts who are looking to improve their business case development and presentation skills. This course is also a great fit for project managers and product owners who work closely with business analysts or who perform some form of business case work themselves. Overview Understand the role of the business analyst within the business case process Understand the main professional associations and standards that support business analysts in the industry Discuss the benefits of business case creation Explore how to define the business need Describe the role of the business analyst in supporting the enterprise to determine how to optimally invest in the right project initiatives Explain how to identify stakeholders and the significance to the pre-project activities Discuss the importance of analyzing the enterprise Describe and explore the activities performed to assess the current business environment Explain how a business analyst describes a ?future? state environment including how to identify gaps in enterprise capabilities Present and explore how to define the scope of a solution Describe the activities performed and techniques used to determine viable solution options Explore various techniques for evaluating solution options including feasibility and risk analysis Thoroughly understand the purpose of conducting a feasibility assessment Discuss and practice a number of business analysis techniques that support the business case process Explore the components of a business case Describe how the business case supports decision makers in making go/no-go decisions Demonstrate how to assemble the output from pre-project activities into a well-structured business case Present techniques for presenting business cases to top level managers and obtaining buy-in Discuss methods for preparing for challenges during business case delivery Students learn the steps to effective business case development and support your strategic business recommendations with sound budgeting and financial back-up. The one course you need to make high-impact recommendations and receive full management support for your ideas. Introduction Module Learning Objectives What is Business Analysis Polling Question International Institute of Business Analysis BABOK© Guide Components Project Management Institute Business Analysis for Practitioners: A Practice Guide BABOK© Guide Knowledge Areas Benefits of Business Analysis Polling Question A Business Analyst can Influence Project Success Factors Challenges of Business Analysis Polling Question Purpose of a Business Case Exercise 1a: What Should a Business Case Include Define the Business Case Elements What to Look Out For Who is Involved Exercise 1b: Review Business Case Outline Module Learning Objectives Pre-Project Activities & the Business Analyst Module Learning Objectives The Definition of a Business Analyst The Role of a Business Analyst Responsibilities of a BA BA Role vs. PM Role Business Analysis vs. Systems Analysis Business Analysis Competencies Polling Question Business Analyst Role and Stakeholders Exercise 2a: Review the Case Study What is a Stakeholder? The Importance of Stakeholders Stakeholder Identification Tips for Identifying Stakeholders Other Stakeholder Tips Stakeholder Identification/Analysis Exercise 2b: Identify Roles and Responsibilities Stakeholder Map Stakeholder Matrix & Onion Diagrams A Stakeholder Map Onion Diagram Exercise 2c: Why do we Need to Understand the Enterprise? Why Study the Enterprise? What is Enterprise Architecture? What is Strategy Analysis? About Strategy Analysis Purpose of Strategy Analysis When to Perform Strategy Analysis Strategic Planning Module Summary The Needs Assessment Process Module Learning Objectives Business Need Defined Define Business Need The Needs Assessment Process Problem or Opportunity Exercise 3a: Problem/Opportunity Identification Understanding Why Situation Statements Business Need and Current State Determine the Stakeholders Polling Question Goals and Objectives Polling Question Exercise 3b: Give 3 Examples of Business Goals Define Business Need Techniques Exercise 3c: Identify the Business Need Definition of Strategy Analysis When Business Strategy is not Driving Project Definition Typical Project Profile The Executive Paradox Solution to the Paradox Exercise 3d: Describe 3 Outcomes You Would Expect from the Case Study The Four ?Ares? Understand How to Create a Business Model Business Model Example Exercise 3e: Create a Business Model The Business Case Approach Financial and Strategic Measurement Tools Module Summary Determining the Required Capabilities & Defining Solution Scope Module Learning Objectives Business Need and Current State Purpose of Analyzing the Current State Analyzing Current Capabilities and Process Capabilities Defined Techniques for Analyzing the Current State Define the Future State Techniques for Defining the Future State Assess Capability Gaps Stakeholders Involved when Reviewing Capability Gaps Discussion: Assessing New Capabilities Defining Solution Scope Determining Scope Boundary How to Define Solution Scope Defining Solution Scope Project Scope and Product Scope Scope Modeling Techniques Used to Define Scope Define Scope Boundaries Modeling Scope: Context Diagram Exercise 4a: Create a Context Diagram from the Case Study Communicating Solution Scope to Stakeholders Stakeholders Participating in Scope Activities Exercise 4b: Discuss Managing Expectations Module Summary Assessing Feasibility & Proposing Solution Options Module Learning Objectives Financial Analysis Purpose of Financial Analysis Costs versus Benefits Financial Models Timing for Assessing Financial Benefits Risk Assessing Risks Risk Process Exercise 5a: Identifying Risks Risk Analysis Capturing and Categorizing Risks Risk Strategies Tolerance for Risk Determining Solution Options Solution Option Process Determining and Analyzing Solution Options Brainstorming Conducting an Outcomes Focused Brainstorming Session Stakeholders Involved in Determining Solution Options Exercise 5b: Determining Solution Options Feasibility Analysis Discussion: Ranking Solution Options Discussion: Recommending the Most Viable Option Exercise 5c: Assess the Most Viable Options Solution Approach Definition Exercise 5d: Review the Business Case Templates Module Summary Packaging & Presenting the Business Case Module Learning Objectives Circumventing a Business Case Documenting the Business Case Value of the Business Case Process Business Case Components Business Case Techniques Build a Convincing Business Case Discussion: Identifying Decision Criteria Exercise 6a: Supporting a Go/No Go Decision Packaging the Business Case Planning Business Case Delivery Discussion: Planning Stakeholder Buy-in Information and Communication Needs in the Business Case Process Presenting your Business Case Exercise 6b: Anticipating and Responding to Challenges Module Summary Course Wrap Up Course Summary Questions Additional Resources Thank You Additional course details: Nexus Humans BA03 - Writing Effective Business Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA03 - Writing Effective Business Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

BA03 - Writing Effective Business Cases
Delivered OnlineFlexible Dates
Price on Enquiry