• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

1166 Courses delivered Online

Effective Budgets & Schedules

4.7(160)

By Janets

Without well-planned budgeting, no matter how much effort you give into a task, it's doomed to fail. If you proficiently plan your budget and schedules, all your hard work will result in a profitable outcome. In this budget and schedule management course, you will get precise guidance on how to set up budgets and plan schedules for a small or big project/business. Furthermore, you'll be able to estimate the available resources using different standard techniques and obtain a broad knowledge of effective budgeting and maintaining schedules. Why Choose this Course? Get an Effective Budgets & Schedules E-Certificate upon successful completion Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course.  The experts will teach you through a combination of: Video tutoring Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. If you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? This course is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is needed for effective budgets & schedules from this distinctive course. This is an excellent opportunity for anyone to learn more and advance their learning skills, launch a new career or reinvigorate an existing one. Course Content Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Effective Budgets & Schedules
Delivered Online On Demand1 hour 17 minutes
£25

Wealth Manager

4.5(3)

By Studyhub UK

Overview Say you want to retire in 20 years, buy a home in 10 years, and send your child to a top university in 5. To achieve these benchmarks, you will require financial expertise or financial advising skills.  Financial advising skills are beneficial not just for individual matters but also for professional advancement. With high-end financial advising skills, you can work for any leading business - evaluating financial health, advising on investments, making financial plans, eliminating financial risk and whatnot. So what are you waiting for? Take this Wealth Manager course today to gain financial advising expertise.  This course will walk you through the fundamentals of finance. From learning financial planning to understanding wealth management, this course strives to give you the most enriching learning experience possible. Moreover, you will learn how to make personal financial statements and use Google Analytics.  With this course, you will also get to know about investment planning, as well as financial risk assessment and management. By the end of this course, you will be able to develop the skill set of a professional Wealth Manager.  So, enrol in this Wealth Manager course today and gear up to understand your financial health.  What skills you will gain: A detailed understanding of the intricacies of finance. Maestro of the fundamental Wealth Manager skill sets. A solid perspective of financial planning. Thorough knowledge of wealth management. Proficiency in making personal financial statements. Familiarity with financial risk assessment and management. A firm understanding of investment planning. Adequate comprehension of how to use Google Analytics. Why buy this Wealth Manager? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Wealth Manager there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Wealth Manager training is suitable for - Students Recent graduates Job Seekers Anyone interested in financial advising Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise. Prerequisites To participate in this Wealth Manager course, all you need is - A smart device A secure internet connection And a keen interest in financial advising. Career path This Wealth Manager course will assist you in establishing a solid foundation in the field of finance and several fascinating job possibilities, such as - Finance Advisor Finance Analyst Financial Confiscator Financial Investigator In the United Kingdom, these positions pay an average of £20,000 to £65,000 a year. Course Curriculum Module 01: Introduction to Finance Introduction to Finance 00:23:00 Module 02: Essential Skill for Financial Advisor Essential Skills for Financial Advisors 00:34:00 Module 03: Financial Planning Financial Planning 00:37:00 Module 04: Wealth Management and Guide to Make Personal Financial Statements Wealth Management and Guide to Make Personal Financial Statements 00:18:00 Module 05: Financial Risk Management and Assessment Financial Risk Management and Assessment 00:31:00 Module 06: Investment Planning Investment Planning 00:25:00 Module 07: Divorce Planning Divorce Planning 00:26:00 Module 08: Google Analytics for Financial Advisors Google Analytics for Financial Advisor 00:26:00 Assignment Assignment - Wealth Manager 00:00:00

Wealth Manager
Delivered Online On Demand3 hours 40 minutes
£10.99

SENCO - SEN Coordination Diploma

5.0(10)

By Apex Learning

Overview: Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol SENCO - SEN Coordination Diploma Now Give a compliment to your career and take it to the next level. This SENCO - SEN Coordination Diplomawill provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this SENCO - SEN Coordination Diplomawill help you keep ahead of the pack. The SENCO - SEN Coordination Diploma incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this SENCO - SEN Coordination Diploma will add extra value to your resume to stand out to potential employers. Along with this SENCO - SEN Coordination Diploma course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This SENCO - SEN Coordination Diploma bundle Consists of the following Premium courses: Course 01: SENCO (Special Educational Needs Coordination) Training Online Course 02: SEN Teaching Diploma Course 03: ADHD Awareness Course 04: Play Therapy Course 05: Speech Therapy Level 3 Course 06: Dyslexia Awareness Course Course 07: Childcare Level 3 Course 08: Home Education Course 09: EYFS Teaching - Level 3 Course 10: Child Protection Level 3 Course 11: Domestic Violence and Abuse Awareness - Level 2 Key features of this SENCO - SEN Coordination Diploma course: This SENCO - SEN Coordination Diploma bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol SENCO - SEN Coordination Diploma now to advance your career! Description: ★★★ Curriculum of SENCO - SEN Coordination (SENCO) Bundle ★★★ Course 01: SENCO (Special Educational Needs Coordination) Training Online Module 01: Introduction to SEN Co-ordination Module 02:Role in Policy and Practice Module 03: Roles and Responsibilities within whole School SEN Co-ordination Module 04: Supporting Teaching and Learning Module 05: The Senior Leadership Team Module 06: Supporting Colleagues and working with Professionals and Organisations beyond the School Module 07: Developing Relationship with Pupils and Parents Module 08: SENCO's Role in Leading and Managing SEND Administration Module 09: Challenges and Opportunities Module 10: Developing Inclusive Practice and the Future SENCO Role ----- 10 more SENCO - SEN related courses----------- How will I get my SENCO - SEN Coordination Diploma Certificate? After successfully completing the SENCO - SEN Coordination Diploma bundle, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. So, enrol SENCO - SEN Coordination Diploma now to advance your career! Who is this course for? Anyone from any background can enrol in this SENCO - SEN Coordination bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this SENCO - SEN Coordination course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our SENCO - SEN Coordination is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this SENCO - SEN Coordination Diploma; it can be studied in your own time at your own pace. Career path SENCO - SEN Coordination Having these SENCO - SEN Coordination expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (SENCO (Special Educational Needs Coordination) Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

SENCO - SEN Coordination Diploma
Delivered Online On Demand3 days
£49

Level 3 Teaching Assistant & SEN Certificate

By Online Training Academy

Do you want to support and inspire the next generation of learners, including those with Special Educational Needs (SEN)? Our comprehensive Teaching Assistant & SEN Certificate course is your gateway to a fulfilling and impactful career in education! According to Reed a SEND Teacher can earn upto £34,000 in a year depending on experience, location and other factors. Don't just dream about making a difference - take action! Join our Teaching Assistant & SEN Certificate course and become the catalyst for positive change in the classroom. Empower yourself with the skills, knowledge, and confidence to support and uplift every student. Key Features This Level 3 Teaching Assistant & SEN Certificate Course Includes: This Teaching Assistant Course is CPD Certified Free Certificate from Reed CIQ Approved Teaching Assistant Course Developed by Specialist Lifetime Access Course Curriculum Level 3 Teaching Assistant & SEN Certificate: Module 01: Overview of Special Education Needs (SEN) Module 02: Support for Students with SEN Module 03: Providing High-Quality Teaching for SEN Pupils Module 04: Methodologies in SEN Teaching Module 05: Addressing Communication and Interaction in SEN Module 06: Understanding Cognition and Learning in SEN Module 07: Managing Social, Emotional, and Mental Health Difficulties in SEN Module 08: Addressing Sensory or Physical Needs in SEN Module 09: Collaborative Approaches and Working in Partnership for SEN Learning Outcomes Level 3 Teaching Assistant & SEN Certificate Course: Analyse SEN concepts, defining specific needs and their educational implications. Implement effective support strategies tailored to diverse SEN student requirements. Apply pedagogical techniques ensuring high-quality teaching for pupils with SEN. Employ varied methodologies to engage and enhance learning in SEN settings. Address communication barriers and foster inclusive interactions in SEN environments. Evaluate and adapt teaching methods for managing social and emotional difficulties in SEN. Certification After completing this Level 3 Teaching Assistant & SEN Certificate course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 3 Teaching Assistant & SEN Certificate 1:37:54 1: Module 01: Overview of Special Education Needs (SEN) 07:09 2: Module 02: Support for Students with SEN 10:44 3: Module 03: Providing High-Quality Teaching for SEN Pupils 06:05 4: Module 04: Methodologies in SEN Teaching 16:31 5: Module 05: Addressing Communication and Interaction in SEN 13:20 6: Module 06: Understanding Cognition and Learning in SEN 16:13 7: Module 07: Managing Social, Emotional, and Mental Health Difficulties in SEN 09:24 8: Module 08: Addressing Sensory or Physical Needs in SEN 11:47 9: Module 09: Collaborative Approaches and Working in Partnership for SEN 05:41 10: CPD Certificate - Free 01:00 Who is this course for? This Teaching Assistant & SEN course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Teaching Assistant & SEN. Moreover, this course is ideal for: Teaching assistants seeking expertise in special education needs support. Educators aiming to enhance skills in addressing diverse student requirements. Individuals aspiring to contribute positively to SEN students' academic experiences. School staff interested in collaborative approaches for effective SEN support. Professionals seeking a comprehensive understanding of SEN teaching methodologies. Requirements There are no requirements needed to enrol into this Teaching Assistant & SEN course. We welcome individuals from all backgrounds and levels of experience to enrol into this Teaching Assistant & SEN course. Career path After finishing this Teaching Assistant & SEN course you will have multiple job opportunities for you. Some of the Job sectors of Teaching Assistant & SENare: Special Educational Needs (SEN) Teacher - £25K to 40K/year Educational Psychologist - £35K to 55K/year Speech and Language Therapist - £25K to 45K/year Occupational Therapist - £25K to 40K/year Behavioural Support Worker -£20K to 30K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Teaching Assistant & SEN Certificate
Delivered Online On Demand1 hour 36 minutes
£12

Level 3 Teaching Assistant & SEN Certificate

By Online Training Academy

Do you want to support and inspire the next generation of learners, including those with Special Educational Needs (SEN)? Our comprehensive Teaching Assistant & SEN Certificate course is your gateway to a fulfilling and impactful career in education! According to Reed a SEND Teacher can earn upto £34,000 in a year depending on experience, location and other factors. Don't just dream about making a difference - take action! Join our Teaching Assistant & SEN Certificate course and become the catalyst for positive change in the classroom. Empower yourself with the skills, knowledge, and confidence to support and uplift every student. Key Features This Level 3 Teaching Assistant & SEN Certificate Course Includes: This Teaching Assistant Course is CPD Certified Free Certificate from Reed CIQ Approved Teaching Assistant Course Developed by Specialist Lifetime Access Course Curriculum Level 3 Teaching Assistant & SEN Certificate: Module 01: Overview of Special Education Needs (SEN) Module 02: Support for Students with SEN Module 03: Providing High-Quality Teaching for SEN Pupils Module 04: Methodologies in SEN Teaching Module 05: Addressing Communication and Interaction in SEN Module 06: Understanding Cognition and Learning in SEN Module 07: Managing Social, Emotional, and Mental Health Difficulties in SEN Module 08: Addressing Sensory or Physical Needs in SEN Module 09: Collaborative Approaches and Working in Partnership for SEN Learning Outcomes Level 3 Teaching Assistant & SEN Certificate Course: Analyse SEN concepts, defining specific needs and their educational implications. Implement effective support strategies tailored to diverse SEN student requirements. Apply pedagogical techniques ensuring high-quality teaching for pupils with SEN. Employ varied methodologies to engage and enhance learning in SEN settings. Address communication barriers and foster inclusive interactions in SEN environments. Evaluate and adapt teaching methods for managing social and emotional difficulties in SEN. Certification After completing this Level 3 Teaching Assistant & SEN Certificate course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Level 3 Teaching Assistant & SEN Certificate 1:37:54 1: Module 01: Overview of Special Education Needs (SEN) 07:09 2: Module 02: Support for Students with SEN 10:44 3: Module 03: Providing High-Quality Teaching for SEN Pupils 06:05 4: Module 04: Methodologies in SEN Teaching 16:31 5: Module 05: Addressing Communication and Interaction in SEN 13:20 6: Module 06: Understanding Cognition and Learning in SEN 16:13 7: Module 07: Managing Social, Emotional, and Mental Health Difficulties in SEN 09:24 8: Module 08: Addressing Sensory or Physical Needs in SEN 11:47 9: Module 09: Collaborative Approaches and Working in Partnership for SEN 05:41 10: CPD Certificate - Free 01:00 Who is this course for? This Teaching Assistant & SEN course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Teaching Assistant & SEN. Moreover, this course is ideal for: Teaching assistants seeking expertise in special education needs support. Educators aiming to enhance skills in addressing diverse student requirements. Individuals aspiring to contribute positively to SEN students' academic experiences. School staff interested in collaborative approaches for effective SEN support. Professionals seeking a comprehensive understanding of SEN teaching methodologies. Requirements There are no requirements needed to enrol into this Teaching Assistant & SEN course. We welcome individuals from all backgrounds and levels of experience to enrol into this Teaching Assistant & SEN course. Career path After finishing this Teaching Assistant & SEN course you will have multiple job opportunities for you. Some of the Job sectors of Teaching Assistant & SENare: Special Educational Needs (SEN) Teacher - £25K to 40K/year Educational Psychologist - £35K to 55K/year Speech and Language Therapist - £25K to 45K/year Occupational Therapist - £25K to 40K/year Behavioural Support Worker -£20K to 30K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 3 Teaching Assistant & SEN Certificate
Delivered Online On Demand1 hour 36 minutes
£12

Salesforce Build System Architect Expertise (ARC902)

By Nexus Human

Duration 4 Days 24 CPD hours This course is intended for This class is designed for enterprise architects, solution architects, and business analysts working to earn their Salesforce System Architect credential, for consultants or technical experts working to earn their individual Architect Designer credential, and for Salesforce Developers and Administrators looking to expand their overall capabilities with the Salesforce Platform. Overview Recommend appropriate integration patterns (Remote Process Invocation - Request and Reply, Remote Process Invocation - Fire and Forget, Batch Data Synchronization, Remote Call-In, and UI Update Based on Data Changes) to address integration requirements. Recommend appropriate integration capabilities (SOAP, REST, bulk, streaming, canvas, Workflow outbound, Apex, and Salesforce Connect) to address integration requirements. Recommend the appropriate SSO Flow or OAuth flow to address identity and access management requirements. Dive into the two cornerstone domains of being a System Architect: Integration Architecture, and Identity and Access Management. In this 4-day workshop, our Architect experts will present you with a case study scenario that will be broken down and digested through iterative exploration. Learn how to design and build secure, scalable, and high-performing integration and identity solutions through a combination of lecture, demos, hands-on exercises, and workshop presentations and discussions. Integration Capabilities Create, Retrieve, Update, or Delete Records with SOAP API Integrate with Salesforce Using REST API Insert, Update, Upsert, or Delete Large Volumes of Data with BULK API Push Relevant Data to Users in Real Time with Streaming API Send Information to a Designated Endpoint with Outbound Message Integrate Your Apex with an External Service Using Callouts Integrate Data from an External Data Source Using Salesforce Connect Synchronize Data with Heroku Connect Connect Business Processes in Salesforce with Platform Events Publish Change Events with Change Data Capture Integration Patterns Invoke Remote Call-In Patterns Invoke Request and Reply Patterns Invoke Fire and Forget Patterns Synchronize Batch Data Update UI Based on Data Changes Visualize Data Identity Management Review SSO Fundamentals Review Identity Management Review Identity Management Concepts Understand Salesforce as an Identity Provider Accept Third-Party Identity in Salesforce Understand Social Sign-On and Open ID Connect Enable Users to Authenticate with SSO Flows Initiate Flows with IDP Initiate Flows with SP Troubleshoot Identity Issues Authentication Grant Client Application Access with OAuth Flow Generate Access Tokens with Username Password Flow Initiate Web Server Flow Grant Application Access with User Agent Flow Connect to Salesforce Using JWT Flow

Salesforce Build System Architect Expertise (ARC902)
Delivered OnlineFlexible Dates
Price on Enquiry

Microsoft Publisher for Office 365/2021

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for persons in a variety of job roles such as publishing specialists, layout specialists, graphic designers, or any other knowledge workers who need to use Microsoft Office Publisher to create, lay out, edit, and share publications. Overview In this course, you will create, format, edit, and share publications. You will: Perform basic tasks in the Microsoft Publisher interface. Add content to a publication. Format text and paragraphs in a publication. Manage text in a publication. Work with graphics in a publication. Prepare a publication for printing and sharing. Microsoft© Publisher for Office 365? is a desktop publishing softwareapplication capable of producing greeting cards, certificates, newsletters, and otherprinted publications. Publisher includes a large collection of templates that provideagreat way to start a new publication. Publisher offers a large selection of 'buildingblocks' that can be dragged into your documents, helping you to create page elementssuch as calendars, newsletter sidebars, and borders. Publisher integrates online sharingand mail merge features, which are handy when you need to send publications to a listofcustomers, and it's possible to export publications as HTML web pages or PDF documents.With a user-friendly interface, Publisher makes it easy to create and editpublications. This course presents information and skills that are appropriate for users of theOffice2019/2021 or Office 365 desktop applications. However, the instructional environmentforthe delivery of this course utilizes Office 365. Getting Started with Microsoft Publisher Topic A: Navigate the Interface Topic B: Customize the Publisher Interface Topic C: Create a Publication Adding Content to a Publication Topic A: Add Text to a Publication Topic B: Add Pages and Picture Placeholders to a Publication Topic C: Control the Display of Content in Text Boxes Topic D: Apply Building Blocks to a Publication Formatting Text and Paragraphs in a Publication Topic A: Format Text Topic B: Format Paragraphs Topic C: Apply Schemes Managing Text in a Publication Topic A: Edit Text in a Publication Topic B: Work with Tables Topic C: Insert Symbols and Special Characters Working with Graphics in a Publication Topic A: Insert Graphics in a Publication Topic B: Customize the Appearance of Pictures Preparing a Publication for Sharing and Printing Topic A: Check the Design of a Publication Topic B: Save a Publication in Different Formats Topic C: Print a Publication Topic D: Share a Publication

Microsoft Publisher for Office 365/2021
Delivered OnlineFlexible Dates
Price on Enquiry

Handling a Difficult Customer

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who desire to become more skilled at handling difficult customers. Overview Upon successful completion of this course, students will be able to deal with difficult customers in a way that increases productivity and customer service, and decreases unhappy customers. In this course, students will gain a valuable skill set to deal with difficult customers in various situations. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - THE RIGHT ATTITUDE STARTS WITH YOU Be Grateful Keep Your Body Healthy Focus on Positive Thoughts Invoke Inner Peace Case Study 3 - INTERNAL STRESS MANAGEMENT Irritability Unhappiness with Your Job Feeling Underappreciated Not Well-Rested Case Study 4 - EXTERNAL STRESS MANAGEMENT Office Furniture Not Ergonomically Sound High Noise Volume in the Office Rift with Co-Workers Demanding Supervisor Case Study 5 - TRANSACTIONAL ANALYSIS What is Transactional Analysis? Parent Adult Child Case Study 6 - WHY ARE SOME CUSTOMERS DIFFICULT? They Have Truly Had a Bad Experience and Want to Vent They Have Truly Had a Bad Experience and Want Someone to be Held Accountable They Have Truly Had a Bad Experience and Want Resolution They Are Generally Unhappy Case Study 7 - DEALING WITH THE CUSTOMER OVER THE PHONE Listen to the Customer?s Complaint Build Rapport Do Not Respond with Negative Words or Emotion Offer a Verbal Solution to Customer Case Study 8 - DEALING WITH THE CUSTOMER IN PERSON Listen to the Customer?s Complaint Build Rapport Responding with Positive Words and Body Language Besides Words, What to Look For? Case Study 9 - SENSITIVITY IN DEALING WITH CUSTOMERS Who are Angry Who Are Rude With Different Cultural Values Who Cannot Be Satisfied Case Study 10 - SCENARIOS OF DEALING WITH A DIFFICULT CUSTOMER Angry Customer Rude Customer Culturally Diverse Customer Impossible to Please Customer Case Study 11 - CUSTOMER ONCE YOU HAVE ADDRESSED THEIR COMPLAINT Call the Customer Send the Customer an Email Mail the Customer a Small Token Handwritten or Typed Letter Case Study 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations

Handling a Difficult Customer
Delivered OnlineFlexible Dates
Price on Enquiry

Ecology, Environmental Awareness & Sustainable Living

By NextGen Learning

Calling all nature enthusiasts and eco-warriors! Are you passionate about protecting our planet and creating a sustainable future? Dive into the fascinating world of ecology, environmental awareness, and sustainable living with our captivating bundle, "Ecology, Environmental Awareness & Sustainable Living." In the UK, the environmental conservation and sustainability field offers a range of rewarding opportunities, with professionals earning an average salary of £30,000 per year. This comprehensive bundle comprises three thought-provoking courses that will empower you to impact the environment positively. From understanding the intricate web of ecosystems to adopting sustainable practices in your daily life, this bundle equips you with the knowledge and skills to become an agent of change. Each course in this Ecology, Environmental Awareness & Sustainable Living bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Environmental Awareness Training Sustainable Living Ecology Learning Outcomes: Develop a comprehensive understanding of key environmental issues, such as climate change, pollution, biodiversity loss, and their impact on ecosystems. Acquire the knowledge and skills to adopt sustainable practices in daily life, including sustainable energy solutions, waste management strategies, and ethical consumerism. Explore the principles of ecology, including the study of organisms, their interactions with the environment, and the importance of biodiversity conservation. Understand the interconnectedness of ecosystems and the importance of ecological sustainability in maintaining a healthy planet. Gain practical tools and strategies to promote environmental awareness and inspire others to take action towards sustainable living. Develop the ability to critically analyse environmental challenges, propose effective solutions, and contribute to creating a more sustainable future. This captivating bundle, "Ecology, Environmental Awareness & Sustainable Living," encompasses three courses designed to deepen your understanding of environmental issues, inspire sustainable practices, and explore the fascinating field of ecology. Begin with "Environmental Awareness Training" and gain valuable insights into key environmental issues like climate change, pollution, and biodiversity loss. Explore the interconnectedness of ecosystems and learn about the importance of conservation and sustainable resource management. Develop a comprehensive understanding of environmental challenges and discover how you can contribute to their solutions. Next, dive into the "Sustainable Living" world and discover practical ways to reduce your ecological footprint. Explore sustainable energy solutions, waste management strategies, and ethical consumerism. Learn to make informed choices that promote sustainability in your daily life, from sustainable transportation options to eco-friendly home practices. Become an advocate for sustainable living and inspire others to join the movement. Finally, explore the fascinating field of "Ecology," where you will delve into studying organisms and their interactions with the environment. Understand the principles of ecosystems, biodiversity, and ecological sustainability. Explore concepts such as population dynamics, food webs, and environmental impact assessment. Gain a deeper appreciation for the natural world and develop the knowledge to protect and restore ecological balance. Enrol in our "Ecology, Environmental Awareness & Sustainable Living" bundle today and become an agent of change. Let's work together to create a greener, more sustainable future for future generations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course will be especially helpful for the following: Environmental enthusiasts are passionate about understanding and addressing key environmental issues. Individuals are seeking to adopt sustainable practices and reduce their ecological footprint. Students or professionals are interested in ecology and its importance in conservation and environmental management. Educators, activists, or community leaders looking to promote environmental awareness and inspire sustainable living practices. Anyone seeking to positively impact the environment and contribute to a more sustainable future. Career path Our course will prepare you for a range of careers, including: Environmental Consultant: £22,000 - £45,000 per year Sustainability Coordinator: £20,000 - £35,000 per year Conservation Scientist: £25,000 - £40,000 per year Environmental Educator: £20,000 - £35,000 per year Ecologist: £22,000 - £45,000 per year Environmental Policy Analyst: £25,000 - £45,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Environmental Awareness Training absolutely free! Upon finishing Sustainable Living and Ecology, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Ecology, Environmental Awareness & Sustainable Living
Delivered Online On Demand8 hours
£21

Catering Management, Hospitality Management & Food Hygiene and Safety

By NextGen Learning

Maintaining impeccable hygiene in catering is not just a requirement but a fundamental commitment to ensuring the safety and well-being of both customers and reputation. Unlock a world of opportunity with our comprehensive bundle in Catering Management, Hospitality Management, and Food Hygiene and Safety. Discover the lucrative prospects in the UK with potential yearly earnings ranging from £25,000 to £50,000 in this dynamic industry. Enhance your skills and knowledge in these fields through our engaging courses and pave the way for a successful career. Our comprehensive bundle in Catering Management, Hospitality Management, and Food Hygiene and Safety equips you with the knowledge and skills to excel in the catering and hospitality industry. Dive into the intricacies of overseeing catering operations, learn how to manage hospitality establishments effectively, and gain expertise in maintaining impeccable hygiene standards. Prepare for success in the captivating world of catering, hospitality, and food hygiene and safety. Each course in this Catering Management, Hospitality Management & Food Hygiene, and Safety bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Catering Management Hospitality Management Food Hygiene and Safety Course Learning Outcome: Gain a comprehensive understanding of catering management principles, including menu planning, cost control, and customer service management. Develop the skills to effectively oversee and coordinate catering operations, ensuring smooth and efficient service delivery. Acquire in-depth knowledge of hospitality management practices, including revenue management, marketing strategies, and customer relationship management. Learn essential food hygiene and safety practices, regulations, and procedures to maintain a clean and safe environment in the food industry. Enhance your ability to prevent foodborne illnesses and maintain compliance with industry standards through proper food handling, storage, and sanitation practices. Acquire the skills necessary to lead teams, deliver exceptional guest experiences, and effectively manage hospitality establishments such as hotels, resorts, restaurants, and event venues. In the Catering Management course, you will delve into the intricacies of overseeing and coordinating catering operations. Gain insights into menu planning, cost control, and customer service management. Learn how to create exceptional dining experiences, ensuring smooth operations and client satisfaction. Develop a deep understanding of catering principles and strategies that will set you apart in this competitive industry. With our Hospitality Management course, you will explore the diverse aspects of managing hospitality establishments. From hotels and resorts to restaurants and event venues, acquire the knowledge to effectively lead teams and deliver exceptional guest experiences. Dive into topics such as revenue management, marketing strategies, and customer relationship management. Unlock the secrets of successful hospitality management and become a sought-after professional. Ensure the highest standards of hygiene and safety in the food industry with our Food Hygiene and Safety course. Discover the essential practices and regulations to maintain a clean and safe environment. From proper food handling and storage to effective sanitation procedures, acquire the skills needed to prevent foodborne illnesses and maintain compliance with industry standards. Equip yourself with the knowledge to protect consumers and elevate the reputation of any food-related establishment. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fresh graduates aspiring to build a successful career in the catering and hospitality industry Career changers seeking to transition into the exciting world of catering and hospitality management Industry professionals who wish to enhance their skills and broaden their career opportunities Entrepreneurs planning to establish their own catering or hospitality business Individuals passionate about food and eager to learn about the intricacies of the industry Career path Catering Manager: £25,000 to £50,000 per year Hotel Manager: £30,000 to £60,000 per year Restaurant Manager: £25,000 to £45,000 per year Event Planner: £20,000 to £40,000 per year Food and Beverage Manager: £25,000 to £50,000 per year Food Safety Inspector: £25,000 to £45,000 per year Catering Consultant: £30,000 to £60,000 per year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for Catering Management absolutely free! Upon finishing Hospitality Management and Food Hygiene and Safety Course, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!

Catering Management, Hospitality Management & Food Hygiene and Safety
Delivered Online On Demand18 hours
£21