4457 Courses delivered Online

This qualification is designed for learners aged pre-16 and above who wish to develop skills and knowledge in Textile Crafts. This course has been designed to be as affordable for families as possible. A Level 1 Qualification gives you basic knowledge and skills and the ability to apply learning with guidance.  Other examples of Level 1 qualifications are GCSE’s at graded D-G or 3-1, NVQ’s and Key skills Level 1. This qualification if Ofqual approved and attracts 9 credits. The credits relate to the size of the qualification, with 10 hours of content equating to 1 credit. Click here to download the Level 1 Textiles Information Pack.pdf Our Open day event gives a little more insight into how the course runs and what the course covers: We don't impose any minimum or maximum ages on our learners as we recognise that every learner is an individual and is on their own unique learning journey. We believe, that their adult facilitator is the best person to judge whether a learner is ready for a particular course, but to enable you to make this decision we provide the first workbook, free for you to try. Please email us to request a free workbook, at technologytriumphs@outlook.com  We are also happy to advise you with this decision so do reach out to us if you would like our guidance on this. As part of your Induction pack, your learner will receive a free apron to use within their course, but aside from this we have designed the courses to be as affordable as possible. The following is not an exhaustive list, but does highlight the main costs associated with the course. For further information or to ask any questions please feel free to reach out to us, in the assurance that you are speaking to another fellow home edder. Support can be found in our dedicated Facebook group where you will also have access to a free sample session (with the file section). Level 1 Textiles Group Learning Outcomes and Assessment Criteria The qualification is comprised of 3 mandatory units. A range of techniques can be used to evidence that the unit has been completed, including worksheets, video logs and sketchbooks. Qualification number (QN): 601/3360/0/TEX Total qualification time (TQT): 90 Guided learning hours Credit Value: 9 Level: 1 Assessment Requirement: Internally assessed and externally moderated portfolio of evidence Unit 1 Explore a range of tools and equipment to support craft ideas Identify different materials to support craft ideas Explore the properties of available craft materials Explore basic craft techniques within the chosen area State safe working practices to be used when working with selected tools and materials Unit 2 Use different sources to explore craft ideas Use visual language to communicate craft ideas Discuss craft ideas with others Develop craft idea(s) in response to feedback Identify preferred craft idea giving reasons for choice List health and safety factors relevant to craft idea Unit 3 Plan for the production of final craft work Produce craft item(s) Present final craft item(s) Review the whole creative process Maintain a safe working environment

This qualification is designed for learners aged pre-16 and above who wish to develop skills and knowledge in Cookery. This course has been designed to be as affordable for families as possible and it is entirely possible to complete this qualification from a standard domestic kitchen. A Level 1 Qualification gives you basic knowledge and skills and the ability to apply learning with guidance.  Other examples of Level 1 qualifications are GCSE’s at graded D-G or 3-1, NVQ’s and Key skills Level 1. This qualification if Ofqual approved and attracts 9 credits. The credits relate to the size of the qualification, with 10 hours of content equating to 1 credit. Click here to download the 2023 Level 1 Cookery Info Pack.pdf The following video explains in detail how the course works and what the course covers: We don't impose any minimum or maximum ages on our learners as we recognise that every learner is an individual and is on their own unique learning journey. We believe, that their adult facilitator is the best person to judge whether a learner is ready for a particular course, but to enable you to make this decision we provide a free sample session for your learner to try: Level 1 Cookery Sample Session.pdf We are also happy to advise you with this decision so do reach out to us if you would like our guidance on this. As part of your Induction pack, your learner will receive a free apron to use within their course, but aside from this there is minimal specialist equipment necessary to have when completing this course: For further information or to ask any questions please feel free to reach out to us, in the assurance that you are speaking to another fellow home edder. Support can be found in our dedicated Facebook group where you will also have access to a free sample session (with the file section). Level 1 Cookery Group Learning Outcomes and Assessment Criteria The qualification is comprised of 3 mandatory units. A range of techniques can be used to evidence that the unit has been completed, including worksheets, video logs and sketchbooks. Qualification number (QN): 601/3360/0/COO Total qualification time (TQT): 90 Guided learning hours Credit Value: 9 Level: 1 Assessment Requirement: Internally assessed and externally moderated portfolio of evidence Unit 1 Explore a range of tools and equipment to support craft ideas Identify different materials to support craft ideas Explore the properties of available craft materials Explore basic craft techniques within the chosen area State safe working practices to be used when working with selected tools and materials Unit 2 Use different sources to explore craft ideas Use visual language to communicate craft ideas Discuss craft ideas with others Develop craft idea(s) in response to feedback Identify preferred craft idea giving reasons for choice List health and safety factors relevant to craft idea Unit 3 Plan for the production of final craft work Produce craft item(s) Present final craft item(s) Review the whole creative process Maintain a safe working environment

About this Training Course This course will begin with a presentation of topics to familiarize Process and Instrumentation Engineers with procedures and practices involved in the choice of sensors related to the measurement of temperature, pressure, level and flow in relation to single-phase flows. It will provide guidance on the optimum commercially available devices through a detailed comparison of their relative merits. At the heart of this course is sensor calibration which is a crucial element for these topics. The course will also examine the various types of flow control valve, including Globe, Slide, Needle, Eccentric plug and Ball valves and their characteristics in industrial application, while focusing on the problems of Cavitation and Flashing and methods to minimise or eradicate these issues. With the use of examples, industry case studies and a wide range of videos, this course will also cover all aspects of proportional (P), derivative (D) and integral (I) control. In particular, it will address the advantages and disadvantages of PI and PID control. It will also describe Cascade, Feed forward, Split Range, Override and Ratio Control techniques. Training Objectives By attending this course, participants will acquire the following knowledge and skills: Apply an in-depth knowledge to the measurement of temperature, pressure, level and flow as well as to the fluid mechanics of pipe flows Assess the advantages and disadvantages of the major flowmeter types including the differential pressure, rotary positive displacement, rotary-inferential, electromagnetic, ultrasonic and Coriolis mass flowmeters to determine the optimum choice for a given application Make a considered judgement of the choice of fluid level measurement devices Understand the various types of flow calibration, metering systems and provers Carry out tank measurement and tank calibration methods and to calculate net sellable quantities Discuss valve characteristics & trim selection and illustrate the process of control valve sizing Explain the terms Open and Closed loop Define Process Variable, Measured Variable, Set Point and Error Define Direct and Reverse controller actions Explain the terms Process Lag, Measurement Lag, Transmission Lag, and Response Lag and their effect on controllability Explain ON/ OFF Control and the inherent disadvantages Explain Proportional Control, Offset, Gain and Proportional Band and the advantages and disadvantages of Proportional only control Explain the fundamentals and operation principles of Integral (I) Action and the disadvantages of proportional plus integral control Explain the fundamentals and operation principles of Derivative (D) Action in conjunction with P action Describe the operating principles of a PID Controller and explain the applications and advantages of PID control Describe Cascade, Forward, Split Range and Ratio Control operation principles Target Audience This course will benefit instrumentation, inspection, control, custody metering and process engineers and other technical staff. It is also suitable for piping engineers, pipelines engineers, mechanical engineers, operations engineers, maintenance engineers, plant/field supervisors and foremen and loss control coordinators. Trainer Your expert course leader is a Senior Mechanical & Instrumentation Engineer (UK, B. Sc., M.Eng., Ph D) with over 45 years of industrial experience in Process Control & Instrumentation, Pumps, Compressors, Turbines and Control Valve Technology. He is currently a Senior Independent Consultant to various petrochemical industries in the UK, USA, Oman, Kuwait and KSA where he provides consultancy services on both the application and operational constraints of process equipment in the oil & gas industries. During his early career, he held key positions in Rolls Royce (UK) where he was involved in the design of turbine blading for jet engines, subject to pre-specified distributions of pressure. During this period and since, he has also been closely involved in various aspects of Turbomachinery, Thermodynamics and Fluid Mechanics where he has become a recognised authority in these areas. Later, he joined the academic staff of University of Liverpool in the UK as a Professor in Mechanical Engineering Courses. A substantial part of his work has been concerned with detailed aspects of Flowmetering - both of single & multiphase flows. He has supervised doctoral research students in this area in collaboration with various European flowmeter manufacturers. He joined Haward Technology Middle East in 2002 and was later appointed as European Manager (a post which has since lapsed) and has delivered over 150 training courses in Flowmeasurement (single- and multi-phase), Control, Heat Exchangers, Pumps, Turbines, Compressors, Valve and Valve Selection as well as other topics throughout the UK, USA, Oman and Kuwait. During the last two years, he has delivered courses with other training companies operating in the Far and Middle East. He has published about 150 papers in various Engineering Journals and International Conferences and has contributed to textbooks on the topics listed above. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Earn up to 90k as a 'Network Engineer' or Your 100% Money Back Network outages cost UK businesses £100 billion annually. With over 50,000 open network engineer jobs paying £54,000 per year on average, skilled professionals are in high demand. Do you have what it takes to design, build, and protect company infrastructure? This Network Engineer Job Guarantee Programme is your all-in-one solution to learn networking skills from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a Network Engineer. By choosing our Network Engineer Job Guarantee Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our Network Engineer Job Guarantee Programme today and start your journey to becoming a successful Network Engineer! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified Network Engineer Programme: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some Network Engineering experience, we will guide you towards honing your skills and developing a strong foundation in Network Engineering. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the Network Engineering field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified Network Engineers. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: Network Security Level 2 Course 02: IGCSE ICT: Network Essentials Course 03: Computer Networks Security Course 04: CompTIA Networking Course 05: AWS Certified Cloud Practitioner Course 06: IT Support Technician Course 07: CompTIA A+ (220-1001) Course 08: CompTIA Network (N10-007) Course 09: CompTIA A+ (220-1002) Course 10: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 11: CompTIA PenTest+ (Ethical Hacking) Course 12: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 13: Cisco ASA Firewall Training Course 14: CompTIA Network+ Certification Course 15: Penetration Testing with OWASP ZAP: Mastery course Course 16: GDPR Data Protection Course 17: Data Center Training Essentials: Mechanical & Cooling Course 18: Cyber Security Awareness Training How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the Network Engineer Job Guarantee Programme. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to Network Engineering. These courses will teach you the knowledge and skills required to become a successful Network Engineer. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about anything! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in Network Engineering, it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career in Network Engineering begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Network Engineering Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore Network Engineering's extensive usage. IT professionals seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage Network Engineering's powerful libraries for their data processing needs. Students and recent graduates looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise Network Engineering to automate tasks and analyse data for their businesses. Anyone with a keen interest in Network Engineering and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path Network Engineer: £30,000 - £70,000 annually Network Security Analyst: £35,000 - £85,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually IT Support Specialist: £25,000 - £55,000 annually Cyber Security Consultant: £40,000 - £90,000 annually Systems Administrator: £30,000 - £75,000 annually Penetration Tester: £35,000 - £95,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

Earn up to 75k as a 'IT Technician' or Your 100% Money Back Thinking about a career in IT? The UK tech sector is booming, with over 2 million IT professionals employed and a projected growth of 12% in the next five years! The average IT Technician salary is £35,000, making it a lucrative and rewarding career choice. But where do you start? Our IT Technician Courses Including Job Opportunity Programme is here to guide you all the way until you get the job you want. Our IT Technician Courses Including Job Opportunity Programme is your all-in-one solution to learn from scratch and also secure a job in this exciting industry. With our unique blend of comprehensive courses and career support, your dream job is within reach. We understand the challenges of transitioning into a new field, which is why our program is tailored to guide you every step of the way - from mastering core skills to landing your first job as a IT technician. By choosing our IT Technician Courses Including Job Opportunity Programme, you're not just gaining skills; you're gaining a lifelong career partner. Our mission is simple - to be your trusted partner every step of the way, from training to employment. In addition to teaching you the technical skills you need, we will also provide you with career mentoring and support. We will help you build your resume, prepare for interviews, and land your dream job. We also have partnerships with many companies that are hiring Programmers, so we can help you get your foot in the door. If you are not happy with our service, we also offer a 100% money-back guarantee. So what are you waiting for? Enrol in our IT Technician Courses Including Job Opportunity today and start your journey to becoming a successful IT Technician! Why Choose Us? So, what sets us apart from other programs? Let's dive into the exceptional benefits you'll experience when you join our Certified IT Technician Courses: Personalised Guidance: We believe in the power of individual attention. Our experienced mentors will provide one-on-one counselling sessions tailored to your specific needs. Whether you're a beginner or have some IT experience, we will guide you towards honing your skills and developing a strong foundation in IT. One-On-One Consultation: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Technician field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Extensive Job Opportunities: We have established partnerships with numerous companies actively seeking Certified IT Technicians. Through our network, we'll connect you with exclusive job openings that are not easily accessible elsewhere. Interview Preparation: No more stress over unexpected interview questions. We provide you with access to a comprehensive database of potential interview questions curated over years of industry experience. Walk into your interviews confident, well-prepared, and ready to impress. Courses we will provide once you enrol in the program: Course 01: IT Technician Course 02: Functional Skills IT Course 03: Data Center Training Essentials: General Introduction Course 04: Understanding Data Protection and Data Security Course 05: CompTIA Network Course 06: CompTIA IT Fundamentals ITF+ (FCO-U61) Course 07: CompTIA A+ (220-1001) Course 08: CompTIA A+ (220-1002) Course 09: CompTIA Network+ Certification (N10-007) Course 10: CompTIA Security+ (SY0-601) Course 11: Cloud Computing / CompTIA Cloud+ (CV0-002) Course 12: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 13: CompTIA PenTest+ (Ethical Hacking) Course 14: Secure Programming of Web Applications Course 15: Document Control Course 16: Information Management Course 17: Cyber Security Law Course 18: Cyber Security Incident Handling and Incident Response How Can We Offer Job Guarantees? HF Online provides consultancy, professional and educational services to many of the companies in the UK. During our intense exclusive training program, you will not just gain and complete the industry valuable certification but will gain industry experience as well, which is imperative to get your 1st job in the sector. The is completed in 9 easy steps: Step 1: Enrol in the Programme Begin your exciting journey with us by enrolling in the IT Technician Courses. Complete your registration and make a secure online payment. Remember, we offer a 14-day money-back guarantee if you're not completely satisfied. After you enrol in the Program, you will get lifetime access to 18 Premium Courses related to T Technician. These courses will teach you the knowledge and skills required to become a successful T Technician. Our customer service team will help you and keep in contact with you every step of the way. So you won't have to worry about a thing! Step 2: Initial One-On-One Counselling Session Once enrolled, you will be paired with a dedicated career mentor. Schedule your first one-on-one session to discuss your career aspirations, skills, experience, and any areas for potential growth. This conversation will shape your learning and development path. Step 3 - Certification upon Course Completion After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 4: CV Revamping Our team of professionals will build you a compelling CV and LinkedIn profile. We'll ensure it presents your skills and qualifications effectively and is tailored to the needs and expectations of the programming/development industry. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Step 5: Building Network and Submitting CV We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. We will also make connections with many high-profile individuals and companies through your LinkedIn profile. Step 6: Interview Preparation With your CV ready, we'll move on to interview preparation. Gain exclusive access to our database of potential interview questions. Through simulated interviews with your mentor, you'll practice your responses and receive valuable feedback to further refine your skills. Step 7: Securing Job Interviews Leveraging our partnerships with leading companies, we'll secure job interviews for you. We'll ensure you get the opportunity to showcase your skills to potential employers and get the dream job you want. Step 8: Post-Interview Support Post-interview, we'll provide a debriefing session to reflect on your performance and identify areas of improvement for future interviews if necessary. Remember, our commitment extends until you land your dream job. Step 9: Celebrate Your New Job! Once you've secured your dream job in IT , it's time to celebrate! However, our support doesn't end there. We'll provide you with ongoing career advice to ensure you continue to thrive in your new role. We're excited to accompany you on this journey to success. Enrol today, and let's get started! Your path to a successful career as an IT Technician begins with us. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Technician Course Including the Job Opportunity Course is suitable for: Beginners with no prior programming experience who are looking to enter the world of coding. Intermediate programmers who wish to expand their skills and explore IT's extensive usage. IT professionals are seeking to diversify their skill sets and stay relevant in today's tech-driven market. Data analysts and scientists who want to leverage IT's powerful libraries for their data processing needs. Students and recent graduates are looking to enhance their employability in the thriving tech industry. Entrepreneurs who wish to understand and utilise IT to automate tasks and analyse data for their businesses. Anyone with a keen interest in IT and a desire to delve into its applications in diverse fields like web development, data science, machine learning, and more. Requirements No experience required. Just enrol & start learning. Career path IT Technician: £20,000 - £50,000 annually Network Administrator: £25,000 - £70,000 annually Cyber Security Analyst: £35,000 - £85,000 annually Data Center Technician: £30,000 - £75,000 annually Cloud Solutions Architect: £40,000 - £100,000 annually Ethical Hacker/Penetration Tester: £35,000 - £90,000 annually Information Security Manager: £45,000 - £110,000 annually Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Student ID Card Digital certificate - Included

This half-day Suicide First Aid Lite training course gives learners the knowledge and tools to understand that suicide is one of the most preventable deaths and some basic skills can help someone with thoughts of suicide stay safe from their thoughts and stay alive.

BOHS P903 - Management and control of evaporative cooling and other high risk industrial systems is there to provide background and an overview of the risk of Legionella infection and how it can be controlled in Evaporative Cooling and other high risk Industrial type systems. It is a requirement of this course that candidates have successfully completed P901 - Legionella- Management and Control of Building Hot and Cold Water Services. Where both P901 and P903 courses are run on subsequent days or as a combined course then this prerequisite is waived.

During the past several years, ESG has gained plenty of prominence throughout the corporate world as a growing number of organisations have started embracing its three pillars and setting up programmes targeting issues such as climate change, diversity, equity and inclusion, employee benefits, executive bonus structures, and more. Pressure from stakeholders, the upcoming generation of professionals and consumers, and society at large have made it a crucial part of any organisation’s strategy to look after their activities and performance in these areas. In many cases, these organisations’ growth, stability, and continuity as businesses are at stake. As part of this programme, you will pick up the ins and outs of ESG from a compliance and reporting perspective and be better prepared to help your organisation develop a sound, effective, and long-term strategy to tackle all ESG issues.

Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + CPD Accreditation | Assessment & Tutor Support Included

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management