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2 QLS Endorsed Courses | CPD Certified | Free PDF & Hard Copy QLS Certificates | 180 CPD Points | Lifetime Access

Pros of consensus-building are to gain widespread agreement with a group, but it's more time consuming that voting. There's no room for competitive positions trying to win over others in consensus. Agreement requires what's best for the team. Discover ways to navigate agreements and implement six steps for reaching team consensus. Learning Objectives Describe the conditions for successfully reaching consensus, Apply a quick-consensus model for urgent decisions, Implement six steps for reaching team consensus Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Trying to 'do it all' can lead to serious health challenges. Challenges of work-life balance include stereotypical gender roles and work environments that are slow to accommodate working families. We will show you ideas for balancing home and career effectively. Discover how to balance your time and quality of activity using the eight categories of a well-balanced life. Learning Objectives Summarize the challenges of work-life balance, Apply ten suggestions for balancing home and career Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Etiquette is a set of social behavioral requirements, created over time to give structure to the way to interpersonal rapport and manners are the core of etiquette. Discover the various behaviors involved in mastering manners and we will share the golden rule with you. Go above and beyond customer expectations by using the 6 F's. Learning Objectives Explain why rapport is important, Summarize the cost of poor etiquette, Apply Chart's customer care model, Exceed customer expectations by implementing the 6 F's Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

A nascent trend can be wind in the sails of your company. Identifying trends that are relevant to your business, while steering clear of fads, convinces investors that you’ve done your research. And for your business, catching a trend on its upward swing can speed time to profitability. This learning stream not only identifies specific trends to watch, but points you to definitive sources for uncovering the up-cand-coming trends that are most relevant to your business.

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 3 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access

Free Level 5 QLS Endorsed Certificate | CPD Accredited | 150 CPD Points | Advanced Learning Materials | Lifetime Access