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The objective of the OTHM Level 4 Diploma in Health and Social Care Management qualification is to equip learners with the underpinning knowledge, understanding and skills required for a career in the health and social care sector at a managerial level. This fast track Level 4 Diploma in Health and Social Care Management programme enables learners to demonstrate their skills by producing evidence from their work or training activities. Learners will acquire care management skills in the Health and Social Care sector. Key Highlights of fast track Level 4 Diploma in Health and Social Care Management are: Program Duration: 6 Months (Regular 9 months duration also available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Direct entry into Year 1 of a three-year UK Bachelor's degree LSBR Alumni Status No Cost EMI Option Who is this course for? Working Professionals, A-Level holders, learners who are looking for Career Progression and a formal undergraduate qualification leading to award of degrees in future. Requirements For entry onto the OTHM Level 4 Diploma in Health and Social Care Management qualification, learners must possess: Relevant NQF/QCF/RQF Level 3 Award/Diploma or at the level of GCE/GCSE or equivalent qualification Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience (learners must check with Admission Counsellors at LSBR regarding this experience prior to registering for the programme) Career path Progress to: Year 2 of a Three-year UK Bachelor's degree Completion of your qualification will meet the University standard academic entry requirements. However, each applicant will be subject to individual assessment and other entry requirements which may affect university entry. Certificates Certificate of Achievement Digital certificate - Included Once you complete the course, you would be receiving a digital copy of your Diploma along with its Transcript which can be downloaded from the awarding body website without any additional charge. You can also order Hard copy certificate by paying a nominal cost directly to the awarding body.

🌟 Unlock Your Confidence Potential with 'Head High with Confidence Training' 🌟   Are you tired of self-doubt holding you back from achieving your dreams? Do you wish you could walk into any room with your head held high, radiating confidence and self-assurance? It's time to transform your life with our revolutionary online course - 'Head High with Confidence Training.'   🚀 What You'll Gain:   ✨ Unshakeable Confidence: Say goodbye to self-doubt and hello to unwavering confidence. Our expertly crafted modules will empower you to embrace your strengths and showcase your best self in any situation.   🔥 Effective Communication Skills: Learn the art of persuasive and impactful communication. Whether it's public speaking, networking, or day-to-day interactions, you'll master the techniques to leave a lasting impression.   💼 Career Advancement: Elevate your professional life by projecting confidence in interviews, meetings, and presentations. Watch as doors open and opportunities abound when you exude assurance and competence.   👥 Social Mastery: Build meaningful connections effortlessly. From networking events to social gatherings, you'll acquire the skills to engage authentically and make a lasting positive impact on those around you.   🎓 Course Highlights:   🌐 Online Accessibility: Learn at your own pace, anytime, anywhere. Our user-friendly platform ensures a seamless learning experience tailored to your schedule.   📚 Comprehensive Modules: From mastering body language to overcoming imposter syndrome, our modules cover a wide range of topics designed to address every facet of confidence-building.   🧑‍🤝‍🧑 Community Support: Join a community of like-minded individuals on a similar journey. Share insights, challenges, and successes with a supportive network that understands and encourages your growth.   🏆 Expert Guidance: Benefit from the expertise of seasoned professionals in the fields of psychology, communication, and personal development. Our instructors are dedicated to your success.   🎁 Limited-Time Offer: Enroll now to take advantage of our exclusive launch offer! The first 100 students receive a bonus module on 'Mindset Mastery' to supercharge your confidence journey.   👉 Don't let another opportunity pass you by. Invest in yourself, and join the ranks of those who walk through life with their heads held high. Enroll in 'Head High with Confidence Training' today!     Course Curriculum

Working with trauma requires advanced knowledge and skills beyond basic tapping training. While tapping produces amazing results, trauma requires a higher level of training in order to be both safe and effective.

Are you looking to enhance your Dog Behaviour skills? If yes, then you have come to the right place. Our comprehensive course on Dog Behaviour will assist you in producing the best possible outcome by mastering the Dog Behaviour skills. The Dog Behaviour course is for those who want to be successful. In the Dog Behaviour course, you will learn the essential knowledge needed to become well versed in Dog Behaviour. Our Dog Behaviour course starts with the basics of Dog Behaviour and gradually progresses towards advanced topics. Therefore, each lesson of this Dog Behaviour course is intuitive and easy to understand. Why would you choose the Dog Behaviour course from Compliance Central: Lifetime access to Dog Behaviour course materials Full tutor support is available from Monday to Friday with the Dog Behaviour course Learn Dog Behaviour skills at your own pace from the comfort of your home Gain a complete understanding of Dog Behaviour course Accessible, informative Dog Behaviour learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Dog Behaviour bundle Study Dog Behaviour in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Dog Behaviour Course Improve your chance of gaining in demand skills and better earning potential by completing the Dog Behaviour Dog Behaviour Curriculum Breakdown of the Dog Behaviour Course Module 01: Introduction Module 02: Feeding Time - Aggression and Stealing Food Module 03: The Right Way to Greet a Dog Module 04: Separation Anxiety Module 05: Dog Language - What They're Really Saying! Module 06: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Module 07: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 08: Dog Training Consultations With Clients CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dog Behaviour course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Dog Behaviour. It is also great for professionals who are already working in Dog Behaviour and want to get promoted at work. Requirements To enrol in this Dog Behaviour course, all you need is a basic understanding of the English Language and an internet connection. Career path The Dog Behaviour course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Dog Behaviour. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Limited Offer Ongoing on the Business Administration at QLS Level 7 Package!! The UK's thriving business landscape boasts over 5.6 million businesses, employing over 29 million people in the field of Business Administration. But in this competitive environment, standing out requires a strong foundation in business administration. For this reason, this comprehensive bundle has been curated to provide you with proper guidance! This Business Administration Bundle Package includes: Course 01: Advanced Diploma in Business Administration at QLS Level 7 Course 02: Project Management for Managers Course 03: Quality Assurance (QA) Management Course 04: Mini MBA - Academy for Health & Fitness Course 05: Financial Analysis for Finance Reports Course 06: Strategic Planning Process Course 07: Compliance Management Course Course 08: Diploma in Meeting Management Course 09: Leadership Skills Course Course 10: Negotiation Skills Certificate Course 11: Document Control This Business Administration bundle equips you with the essential knowledge and skills to thrive in today's dynamic field. Gain a strong foundation in core Business Administration principles through the Advanced Diploma in Business Administration, followed by specialised courses on project management, quality assurance, financial analysis and much more! Don't wait! Enrol now in our Business Administration Training Bundle! Why Choose Us? Get a free QLS Endorsed Certificate upon completion of Business Administration Training Get a free student ID card with Business Administration Training The Business Administration is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Business Administration course materials The Business Administration comes with 24/7 tutor support This course's curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Business Administration with ease. You'll discover how to master Business Administration skills while exploring relevant and essential topics. After completing this Business Administration Level 7 Diploma bundle, you can progress towards- Master of Business Administration (MBA) Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 3 Diploma in Business Administration (RQF) Level 4 NVQ Diploma in Business Administration (RQF) level 1 certificate in business administration level 2 certificate in business administration Level 3 Diploma in Business Administration Level 4 Diploma in Business Administration level 6 diploma in business administration CPD 280 CPD hours / points Accredited by CPD Quality Standards Certificates Advanced Diploma in Business Administration at QLS Level 7 Hard copy certificate - Included CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard copy Certificate - £29

Root Cause Analysis (RCA) is used to analyse the root causes of focus events with both positive and negative outcomes, but it is most commonly used for the analysis of failures and incidents. Causes for such events can be varied in nature, including design processes and techniques, organizational characteristics, human aspects and external events. RCA can be used for investigating the causes of non-conformances in quality (and other) management systems as well as for failure analysis, for example in maintenance or equipment testing.

Indesign face to face training customised and bespoke. One to One Online or Face to Face

Overview With the ever-increasing demand for Purchase Ledger in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Purchase Ledger may be. Learning about Purchase Ledger or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Purchase Ledger . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Purchase Ledger is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Purchase Ledger course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Purchase Ledger course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Purchase Ledger course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Purchase Ledger , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Purchase Ledger , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Purchase Ledger , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Purchase Ledger course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 - Introduction to Purchase Ledger Introduction to Purchase Ledger 00:00 Module 2 - Purchase Ledger Account Purchase Ledger Account 00:00 Module 3 - Purchase Ledger Control Account Purchase Ledger Control Account 00:00 Module 4 - The Sales Ledger and the Purchase Ledger The Sales Ledger and the Purchase Ledger 00:00 Module 5 - Difference Between Sales Ledger and Purchase Ledger Difference Between Sales Ledger and Purchase Ledger 00:00 Module 6 - Reconciliation Reconciliation 00:00 Module 7 - Paperless Purchase Paperless Purchase 00:00 Module 8 - Auditing - Vouching of Ledger Auditing - Vouching of Ledger 00:00

Getting Started The OTHM Level 5 Extended Diploma in Accounting and Business equips learners with industry-specific and hands-on skills, enabling them to apply their knowledge in professional settings effectively. This achievement not only enhances career opportunities but also facilitates further educational advancement. Key attributes of OTHM Level 5 Extended Diploma qualifications include: Engaging and challenging study programs for learners. Essential subject knowledge acquisition for career advancement or further education. A structured progression from Level 4 units to Level 5 units. Up-to-date content aligning with employer and higher education requirements. Comprehensive assessments evaluate cognitive, affective, and practical skills. OTHM-provided unit assignments and a diverse assessment approach supporting Level 6 progression. Development of knowledge and academic study skills, including active research, effective writing, analytical thinking, critical reasoning, creative problem-solving, decision-making, and digital literacy Key Benefits Acquire the knowledge and skills required to conduct academic research effectively. Comprehend how both the internal and external environments impact a business. Demonstrate the ability to handle year-end adjustments in accounting. Demonstrate the ability to apply numerical techniques in a business context. Understand the significance of budgeting, working capital management, and depreciation accounting. Acquire knowledge about leadership and management concepts. Comprehend the origins of business finance and the methodologies employed in crafting investment strategies. Understand the influence of both internal and external factors on the human resource management function. Key Highlights Are you worried about the recent changes in Accounting? Then, OTHM Level 5 Extended Diploma in Accounting and Business is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The Assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Accounting and Business, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Accountant with an average salary of £40,000 per year Financial Analyst, with an average salary of £54,608 per year Management Accountant; with an average salary of £27,000 -£40,000 per year Financial Planner; with an average salary of £22,000 -£33,000 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based Assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Academic Writing and Research Skills Reference No : H/650/1099 Credit : 20 || TQT : 200 This unit aims to assist learners in developing the skills necessary for academic research and writing. It enables them to interpret and assess sources of information and evidence, preparing them to create evidence-based, coherent arguments. Ultimately, the goal is to enhance learners' proficiency in key academic research and writing aspects, contributing to their academic success and recognition. UNIT2- Business and the Economic Environment Reference No : T/650/1760 Credit : 20 || TQT : 200 This unit aims to familiarise learners with the dynamic relationship between the broader economic landscape and business operations. Learners will acquire foundational knowledge to identify the elements and structure of the business sector. They will also explore the fundamental factors that shape a business's operations within its internal framework and the broader external business environment. UNIT3- PRINCIPLES OF FINANCIAL ACCOUNTING Reference No : R/650/1912 Credit : 20 || TQT : 200 This unit aims to facilitate your understanding and application of financial accounting principles within a business context. You will learn about economic record-keeping systems, learn to adjust and prepare accounts for various types of businesses and explore the application and regulation of professional characteristics and ethical principles within the accounting field. UNIT4- QUANTITATIVE METHODS IN A BUSINESS CONTEXT Reference No : M/650/1911 Credit : 20 || TQT : 200 This unit is created to enhance your proficiency in utilising quantitative methods, encompassing data in business and management contexts to support informed decision-making. Developing quantitative skills at this level enables you to apply business principles in areas such as accounting, finance, and human resource management. UNIT5- MANAGEMENT ACCOUNTING Reference No : Y/650/1914 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to enhance their proficiency in management accounting. This includes creating budgets, cost analysis, evaluating capital expenditures, and applying these skills to real-world scenarios or case studies. UNIT6- LEADING AND MANAGING TEAMS Reference No : T/650/1148 Credit : 20 || TQT : 200 This unit aims to help learners grasp the distinction between leadership as a role and management as a function. By doing so, learners can develop the knowledge, skills, and attributes necessary to impact a business's success substantially. Employers often emphasise the importance of hard management and soft leadership skills to achieve business objectives and strategies. Still, individuals with a sufficient balance of both qualities are relatively rare. UNIT7- PRINCIPLES AND CONCEPTS OF BUSINESS STRATEGY Reference No : A/650/2356 Credit : 20 || TQT : 200 The strategy aims to position a business optimally to gain a competitive edge in its target market. Yet, achieving this advantage necessitates activities like research, analysis, interpretation, and strategic decision-making. This unit aims to equip learners with the knowledge and skills to actively contribute to an organisation's strategy development and successful implementation. UNIT8- FINANCIAL MANAGEMENT Reference No : F/650/1917 Credit : 20 || TQT : 200 This unit's objective is to give learners an understanding of essential financial theories and the management of working capital. Additionally, it aims to equip learners with the skills needed to evaluate strategies for effectively managing an organisation's global financial risk. UNIT9- FINANCIAL PLANNING AND CONTROL Reference No : H/650/1918 Credit : 20 || TQT : 200 This unit aims to teach learners about financial planning and control functions within a business context. It encompasses corporate financial planning, sourcing business finance, and understanding the risks of operating in global capital markets. Additionally, the unit explores corporate governance's role in overseeing a business's financial management function. UNIT10- FINANCIAL REPORTING Reference No : J/650/1919 Credit : 20 || TQT : 200 This unit aims to enhance learners' capabilities in effectively managing an organisation's assets and preparing various standard financial reports that are essential for presenting the organisation's financial status. Additionally, learners will delve into the conceptual frameworks that underpin financial reporting and their connection to the presentation of financial information. UNIT11- THE MANAGEMENT OF HUMAN RESOURCES Reference No : H/650/1151 Credit : 20 || TQT : 200 This unit aims to acquaint learners with fundamental principles and concepts in human resource management. This knowledge will enable them to facilitate a sustainable approach to managing people by comprehending the purpose and scope of the human resource management function. UNIT12- BUSINESS START-UP: CONCEPTION TO MARKET Reference No : M/650/1155 Credit : 20 || TQT : 200 This unit aims to build upon prior learning, allowing learners to apply their knowledge and skills acquired from disciplines such as business strategy, financial planning, accounting, and management to create a practical and effective business plan. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

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