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Join our Microsoft Excel course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Microsoft Excel course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Microsoft Excel course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Microsoft Excel. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Microsoft Excel course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Microsoft Excel is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Microsoft Excel course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Microsoft Excel Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Unit 01: Excel from A-Z Course Introduction Excel from A-Z Course Intro 00:03:00 Excel Job Opportunities 00:03:00 Excel Job Types 00:04:00 Microsoft Excel Marketplace 00:04:00 What is Microsoft Excel? 00:04:00 Who is This Course For? 00:03:00 Unit 02: Getting Started With Excel Finding & Opening Excel 00:01:00 Excel's Start Screen 00:03:00 Explaining the Excel Interface 00:03:00 Excel Interface Continued 00:01:00 Excel Workbook vs. Excel Worksheet 00:02:00 Saving an Excel Document 00:04:00 Customizing the Quick Access Toolbar 00:02:00 Customizing the Excel Ribbon 00:03:00 Excel Shortcut Keys 00:02:00 Unit 03: Values, Referencing and Formulas Creating Excel Labels 00:03:00 Entering Numeric Values in Excel 00:03:00 Formatting Date Values in Excel 00:05:00 Building Basic Formulas in Excel 00:05:00 Order of Operations 00:06:00 Relative vs. Absolute Cell References 00:07:00 Unit 04: Intro to Excel Functions Excel Functions Explained 00:03:00 The SUM() Function 00:08:00 The MIN() & MAX() Function 00:04:00 The AVERAGE() Function 00:02:00 COUNT() Functions 00:05:00 Unit 05: Adjusting Excel Worksheets Moving & Copying Data 00:07:00 Insert & Delete Rows and Columns 00:05:00 Adjusting the Width and Height of Cells 00:05:00 Hiding and Unhiding Excel Rows and Columns 00:04:00 Renaming, Moving & Deleting Excel Worksheets 00:05:00 Adding Protection to Specific Cells 00:04:00 Protecting the Structure of a Workbook 00:02:00 Adding a Workbook Password to Open File 00:02:00 Unit 06: Visually Pleasing Cell Formatting Formatting Fonts and Cell Background Color 00:05:00 Adding Cell Borders 00:05:00 Formatting Data Appropriately 00:05:00 The Magic behind Excel's Format Painter 00:03:00 Creating Styles for Formatting Efficiency 00:06:00 Merging Cells for a Cleaner Look 00:03:00 The Power of Conditional Formatting 00:06:00 Unit 07: How to Insert Images and Shapes! Grab User's Attention using Illustrations 00:09:00 Customizing Icons 00:05:00 Create Compelling Graphics with SmartArt 00:06:00 Unit 08: Visualize Data with Charts The Commonly Used Column Chart 00:03:00 Changing the Chart Design.mp4 00:02:00 Formatting Elements of a Chart 00:06:00 Modifying the Data, Type & Location of a Chart 00:06:00 Unit 09: Excel's Printing Options Print Preview Options 00:04:00 Excel's Page Layout View 00:07:00 Printing a Specific Range of Cells 00:03:00 Converting Spreadsheets to PDF Files 00:02:00 Unit 10: Benefits of Using Excel Templates Why Create an Excel Template 00:01:00 How to Create an Excel Template 00:05:00 Unit 11: Working with Excel Datasets How to Prepare Data for Analysis 00:04:00 How to Sort Data in Excel 00:03:00 Multi-Level Sorting 00:03:00 Custom Sorting Datasets in Excel 00:02:00 Applying Filters to Datasets 00:05:00 Creating Subtotals within a Dataset 00:06:00 Converting Datasets into Tables 00:06:00 Little Slice of Pie Charts 00:05:00 Finding & Removing Duplicate Values 00:07:00 Unit 12: Excel Database Functions The SUMIF() Function 00:09:00 The DSUM() Function 00:08:00 The DSUM() Function Cont. 00:07:00 The SUBTOTAL() Function 00:06:00 Unit 13: Excel Data Validation What is Excel Data Validation? 00:02:00 Creating a Drop Down List with Data Validation 00:07:00 Different Types of Excel Data Validation 00:06:00 Adding Custom Alerts to Data Validation 00:07:00 Creating a Dynamic Drop Down List 00:03:00 Complex Validation: Dependent Drop Down List! 00:09:00 Unit 14: Excel PivotTables Creating an Excel Pivot Table 00:06:00 Modifying Excel PivotTables 00:06:00 Grouping & Filtering PivotTable Data 00:06:00 Drilling Down into PivotTable Data 00:02:00 Creating Pivot Charts & Utilizing Slicers 00:08:00 Unit 15: Excel's PowerPivot Add-In What is PowerPivot? 00:04:00 Activating the Excel PowerPivot Add-In 00:02:00 Creating Relationships between Data Tables.mp4 00:06:00 Using Data Models to Create PivotTables 00:05:00 How to Create PowerPivot KPI's 00:08:00 Unit 16: Excel's Conditional Functions Excels IF Function 00:05:00 IF() Function with AND() Criteria 00:05:00 IF() Function with OR() Criteria 00:05:00 Nesting Multiple IF() Functions 00:07:00 The COUNTIF() Function 00:04:00 Key Benefits of Named Ranges 00:04:00 Unit 17: Excel's Lookup Function VLOOKUP() Function 00:09:00 The Beauty of Excel's IFERROR() Function 00:04:00 HLOOKUP() Function 00:06:00 The INDEX Function 00:05:00 MATCH() Function 00:05:00 INDEX() and MATCH() Combined 00:05:00 Two-Way Lookup with INDEX() and MATCH() 00:04:00 Unit 18: Text Based Functions in Excel LEFT(), RIGHT() and MID() Function 00:07:00 Extracting Specific Text using LEN() & SEARCH() 00:13:00 Combining Text with CONCATENATE() 00:06:00 Quick Tips & Other Text Based Functions 00:06:00 Unit 19: Auditing Formulas and Views in Excel Tracing Precedents & Dependents in Formulas 00:04:00 Showing Formulas 00:02:00 Grouping Data 00:03:00 3D Referencing in Formulas 00:05:00 Utilizing the Watch Window in Excel 00:03:00 How to Freeze Panes in Excel 00:03:00 Unit 20: Excel's 'what If?' Tools Excel's Scenario Manager Tool 00:06:00 Goal Seek in Excel 00:06:00 Compare Results with Excel Data Tables 00:04:00 Solver Tool 00:11:00 Unit 21: Welcome to Excel VBA The Power Behind Excel VBA 00:03:00 A Look Inside the Visual Basic Editor (VBE) 00:04:00 Recording a Macro 00:09:00 Saving & Opening a Macro-Enabled Workbook 00:02:00 Unit 22: The VBA Language Modules and Procedures 00:07:00 Objects, Methods and Properties 00:06:00 Excel VBA Variables 00:05:00 Unit 23: Writing VBA Code Referencing a Range 00:13:00 InputBox & MsgBox 00:06:00 Using Variables in VBA Code 00:05:00 If Then Else Statement 00:10:00 Worksheet Functions inside VBA 00:08:00 Creating User Defined Functions 00:09:00 User Defined Functions within VBA Scripts 00:06:00 Unit 24: Important VBA Tools and Logic Find Last Row of Data 00:06:00 Find Last Column of Data 00:03:00 With Statement 00:05:00 Debugging & Error Handling 00:07:00 Debugging & Error Handling Cont. 00:07:00 Unit 25: Excel VBA Loop For Next Loop 00:09:00 Do Until Loop 00:06:00 For Each Loop 00:04:00 Unit 26: Triggering Macros Assigning Macros to Shapes 00:04:00 Form Controls vs ActiveX Controls 00:08:00 Worksheet Events 00:04:00 Workbook Events 00:03:00 Fun with VBA Events! 00:07:00 Unit 27: Excel User Forms Creating an Excel UserForm 00:03:00 Adding Controls to UserForms 00:10:00 How to Show an UserForm 00:03:00 Passing TextBox Values to Desired Cells 00:07:00 Passing Option Buttons to Desired Cells 00:07:00 UserForm ComboBoxes 00:08:00 Clearing Values from UserForm Controls 00:03:00 How to Close an UserForm 00:02:00 UserForms and Protected Sheets 00:05:00 Unit 28: Starting a Career in Excel Creating an Excel Resume 00:05:00 Getting Started with Freelancing 00:06:00 How to Become an Excel Freelancer 00:05:00 Top Freelance Websites 00:05:00 How to Get Your First Client 00:08:00 Personal Branding 00:07:00 Networking Do's and Don'ts 00:04:00 Importance of Having a Website 00:04:00 Resources Resources - Microsoft Excel 00:00:00

Overview of VLOOKUP: Master Excel Formula VLOOKUP Join our VLOOKUP: Master Excel Formula VLOOKUP course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The VLOOKUP: Master Excel Formula VLOOKUP course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The VLOOKUP: Master Excel Formula VLOOKUP course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This VLOOKUP: Master Excel Formula VLOOKUP Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this VLOOKUP: Master Excel Formula VLOOKUP. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the VLOOKUP: Master Excel Formula VLOOKUP course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This VLOOKUP: Master Excel Formula VLOOKUP is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the VLOOKUP: Master Excel Formula VLOOKUP course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this VLOOKUP: Master Excel Formula VLOOKUP Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum VLOOKUP: Master Excel Formula VLOOKUP Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Property Development and Management Bundle will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Property Development and Management Bundle will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Property Development and Management Bundle and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Property Development and Management Bundle is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Property Development and Management Bundle. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Property Development and Management Bundle will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Course 01: Property Management Introduction to Property Management 00:13:00 The Role and Responsibilities of a Property Manager 00:12:00 Listing Properties and Marketing 00:25:00 The Letting Process and Tenancy Agreement 00:31:00 The Property Management Process 00:33:00 Keeping Tenants Long Term 00:12:00 Regulations of Property Management 00:13:00 Changes in the UK Property Market: An Opportunity 00:13:00 Course 02: Estate Agent Diploma Module 1 - Estate Agent: An Introduction 00:21:00 Module 2 - Different Types of Estate Agents 00:16:00 Module 3 - Getting Started on the Job 00:16:00 Module 4 - Listing Property: Finding the Sellers 00:24:00 Module 5 - Valuation Process 00:21:00 Module 6 - Negotiating As an Estate Agent 00:13:00 Module 7 - Selling Property: Finding the Buyers 00:23:00 Module 8 - Letting Property 00:31:00 Module 9 - Technology for Estate Agents 00:22:00 Module 10 - Regulation of Estate Agents 00:14:00 Course 03: Real Estate Investment Training Introduction Introduction Super Real Estate Investing 00:11:00 Why Real Estate Continues to Be the Best Investment for Most People 00:13:00 Getting Amazing Deals On Properties How to buy houses for super cheap 00:21:00 How to use direct marketing to reach motivated sellers 00:16:00 How To Finance Real Estate Deals Secrets to financing all kinds of deals 00:17:00 Understanding Hard Money 00:07:00 More Hard Money Examples 00:11:00 How To Execute Effective Exit Strategies The best exit strategies in real estate 00:14:00 Secrets to wholesaling properties to other investors 00:14:00 Secrets to rehabbing the property and maximizing profit 00:07:00 Making Money With Tax Lien Certificates And Deeds Secrets to buying tax lien certificates and tax deeds 00:09:00 Building Wealth And Passive Income Through Rental Properties Buying and renting for maximum passive income 00:16:00 REI Secrets, Tips, and Tricks 00:13:00 More REI Secrets, Tips, and Tricks 00:11:00 Even more REI Secrets, Tips, and Tricks 00:09:00 Conclusion Conclusion Super Real Estate 00:06:00 Course 04: Property Developer Course Property Developer Background 00:30:00 The Basics 00:30:00 Housebuilders 00:30:00 Commercial Developers 00:30:00 The Development Process 00:30:00 Doing the Sums Introduction 00:30:00 Doing the Sums Residual Land Value Analysis 00:30:00 Conclusion 00:15:00 Property Development What is Property Development? 00:05:00 The Players in the Property Market 00:05:00 The Risks of Property Development 00:05:00 The Stages of a Property Development 00:05:00 Site Identification and Acquisition 00:05:00 Property Management 00:05:00 Property Management Selecting The Best Properties 00:05:00 Leasing Instead Of Selling 00:05:00 Buyers Interest 00:05:00 Be Zone Conscious 00:05:00 Home Loans 00:15:00 Knowing When You're Ready To Buy 00:15:00 Is Your Lake Home For Sale? 01:00:00 Living The Waterfront Lifestyle Every Day 00:05:00 How To Locate Waterfront Property Rentals 00:05:00 Real Estate Front 00:05:00 How To Maintain Waterfront Property 00:05:00 All About Real Estate Clients 00:05:00 Real Estate Evaluation 00:05:00 Are You Ready To Buy Your First Property? 00:05:00 Finding The Actual Real Estate For Sale 00:05:00 Home Shopping: The Smart Way 00:05:00 How Much Land Do You Need? 00:05:00 Real Estate Investments 00:05:00 Manufacturing Real Estate Numbers 00:05:00 Waterfront Real Estate 00:05:00 Purchasing A Home Beside A Lake 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn to build an HR Dashboard using Excel with our comprehensive course. From data introduction to designing index and tabs, analyze employee data effectively using pivot tables and charts. Ideal for HR professionals and analysts looking to create insightful dashboards for HR metrics and analysis.

Data Analysis In Excel is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into data analysis. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into the bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. This Data Analysis In Excel aims to introduce Data Analysis in Excel 2016. You'll learn the best way to enter and organize data, sort and map data, perform calculations with simple functions, format the appearance of your data and cells, and build charts and PivotTables for data analysis. You will know how to validate data, search and remove invalid data. The course covers Lookup information using VLOOKUP, and INDEX-MATCH, data forecasting and cleansing, providing external and 3D references and inserting sparklings, so that you have a great foundation in the world's most popular spreadsheet programme. Finally, you will learn different features to visualise or analyse your data in the most convenient way, which allows you to take the right business decisions for your company Who is this Course for? Data Analysis In Excel is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Data Analysis In Excel is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Working with Lists Sort Data 00:10:00 Filter Data 00:10:00 Query Data with Database Functions 00:09:00 Outline and Subtotal Data 00:09:00 Analyzing Data Create and Modify Tables 00:15:00 Apply Intermediate Conditional Formatting 00:07:00 Apply Advanced Conditional Formatting 00:05:00 Visualizing Data with Charts Create Charts 00:13:00 Modify and Format Charts 00:12:00 Use Advanced Chart Features 00:12:00 Using PivotTables and PivotCharts Create a PivotTable 00:13:00 Analyze PivotTable Data 00:12:00 Present Data with PivotCharts 00:07:00 Filter Data by Using Timelines and Slicers 00:11:00 Working with Multiple Worksheets and Workbooks Use Links and External References 00:12:00 Use 3-D References 00:06:00 Consolidate Data 00:05:00 Using Lookup Functions and Formula Auditing Use Lookup Functions 00:12:00 Trace Cells 00:09:00 Watch and Evaluate Formulas 00:08:00 Automating Workbook Functionality Apply Data Validation 00:13:00 Search for Invalid Data and Formulas with Errors 00:04:00 Work with Macros 00:18:00 Creating Sparklines and Mapping Data Create Sparklines 00:07:00 MapData 00:07:00 Forecasting Data Determine Potential Outcomes Using Data Tables 00:08:00 Determine Potential Outcomes Using Scenarios 00:09:00 Use the Goal Seek Feature 00:04:00 Forecasting Data Trends 00:05:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Almost every business, organization, companies, and individual owner need Microsoft Excel to record finances, hours, data, and to perform many other activities at once. It is widely used software that assists to analyze data, send invoices, share works with different people at a time, and function many more activities. Are you looking fresher? Don't you have any training and knowledge about this software? Are you interested to improve your skills to pursue the best position in any organization? if so, the ultimate Microsoft Excel for Beginners course assists you to learn further all you need in your quest. As the course is online based, you can complete it from any part of the world at any time at your own pace. The course is accessible through an internet connection from any Computer, Laptop, Mac, smartphones, or any electronic devices that support MS Excel software. The course contents require a few minutes for each. So, it is convenient for you to start or stop at any time as you want. It entertains you, though you have less than 20 minutes to go through this course. Who is this Course for? Microsoft Excel for Beginners is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99 Course Curriculum Excel Beginners Identify the Elements of the Excel Interface 00:30:00 Activity - Identify the Elements of the Excel Interface 00:05:00 Create a Basic Worksheet 01:00:00 Activity - Create a Basic Worksheet 00:05:00 Use the Help System 00:30:00 Activity - Use the Help System 00:05:00 Create Formulas in a Worksheet 01:00:00 Activity - Create Formulas in a Worksheet 00:05:00 Insert Functions in a Worksheet 00:30:00 Activity - Insert Functions in a Worksheet 00:05:00 Reuse Formulas 00:30:00 Activity - Reuse Formulas 00:05:00 Manipulate Data 00:30:00 Activity - Manipulate Data 00:05:00 Insert, Manipulate, and Delete Cells, Columns, and Rows 00:30:00 Activity - Insert, Manipulate, and Delete Cells, Columns, and Rows 00:05:00 Search For and Replace Data 00:30:00 Activity - Search For and Replace Data 00:05:00 Spell Check a Worksheet 00:30:00 Activity - Spell Check a Worksheet 00:05:00 Modify Fonts 00:30:00 Activity - Modify Fonts 00:05:00 Add Borders and Colors to Cells 01:00:00 Activity - Add Borders and Colors to Cells 00:05:00 Apply Number Formats 00:30:00 Activity - Apply Number Formats 00:05:00 Align Cell Contents 00:30:00 Activity - Align Cell Contents 00:05:00 Apply Cell Styles 00:30:00 Activity - Apply Cell Styles 00:05:00 Define the Basic Page Layout for a Workbook 01:00:00 Activity - Define the Basic Page Layout for a Workbook 00:05:00 Refine the Page Layout and Apply Print Options 00:30:00 Activity - Refine the Page Layout and Apply Print Options 00:05:00 Format Worksheet Tabs 00:30:00 Activity - Format Worksheet Tabs 00:05:00 Manage Worksheets 00:30:00 Activity - Manage Worksheets 00:05:00 Manage the View of Worksheets and Workbooks 00:30:00 Activity - Manage the View of Worksheets and Workbooks 00:05:00 Customize General and Language Options 00:30:00 Activity - Customize General and Language Options 00:05:00 Customize Formula Options 00:30:00 Activity - Customize Formula Options 00:05:00 Customize Proofing and Save Options 01:00:00 Activity - Customize Proofing and Save Options 00:05:00 Customize the Ribbon and Quick Access Toolbar 00:30:00 Activity - Customize the Ribbon and Quick Access Toolbar 00:05:00 Customize the Functionality of Excel by Enabling Add-Ins 00:30:00 Activity - Customize the Functionality of Excel by Enabling Add-Ins 00:05:00 Customize Advanced and Trust Center Options 00:30:00 Activity - Customize Advanced and Trust Center Options 00:05:00 Activities and Exercise Files - Microsoft Excel 2016 for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Excel for Beginners 00:20:00 Final Exam Final Exam- Microsoft Excel for Beginners 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

It is essential that those charged with responsibility for credit control and debt recovery have a full appreciation of the relevant law: no-one can negotiate effectively to recover a debt if they don't understand the ultimate sanctions they can apply. This programme is designed to give them a practical, up-to-date understanding of the law as it applies to your particular organisation. This course will help ensure that participants: Understand the relevant laws Know how and when to invoke legal processes Avoid legal pitfalls in debt collection negotiations Specific, practical learning points include: Definition of 'harassment' How to set up an in-house collection identity Whether cheques in 'full and final settlement' are binding The best steps to trace a 'gone away'... and many, many more. 1 Data protection and debt recovery There are a whole range of things which can be checked on members of the public and which are not affected by the restraints of the Data Protection Act. These will be explained in simple, clear terms so that staff can use this information immediately. 2 County Court suing The expert trainer will show how to sue for money owed, obtain judgment and commence enforcement action without leaving your desk. This module is aimed at showing how to make the Courts work for you instead of the other way around! 3 Enforcement of judgments There are many people who have a County Court Judgment (CCJ) against their debtor but who still remain unpaid. This session explains each of the enforcement methods and how to use them to best effect. Enforcement methods covered include: Warrant of Execution Using the sheriff (now known as High Court Enforcement Officers) Attachment of earnings Third Party Debt Orders Charging Orders (over property and goods) Winding-up companies and making individuals bankrupt 4 Office of Fair Trading rules on debt recovery Surprisingly few people are aware of the Office of Fair Trading rules on debt recovery and many of those that do know think they don't apply to them - but they do. Make sure you know what you need to! 5 New methods to trace elusive, absentee and 'gone away' debtors Why write the money off when you can trace the debtor and collect the money you are owed? 6 Credit checking of new and existing customers It makes sense to credit check would-be, new and existing customers to evaluate the likelihood of payment delays or perhaps not being paid at all. This session shows a range of credit checking steps, many of which can be done completely free of charge, including a sample credit application/ account opening form. 7 Late Payment of Commercial Debts Regulations Do your staff understand this legislation and how to use it to make people pay quicker than ever before? The trainer shows how. 8 The Enterprise Act The Enterprise Act made some startling changes to corporate and personal insolvency. What are the implications for credit control and debt recovery within your organisation?

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

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