5612 Courses delivered Online

Unlock Your Full Potential with Our Office Skills for Customer Success Course! Acquire the essential skills that employers are looking for in today's competitive employment market. Our course covers every aspect you need to succeed in today's work environment, from understanding the Microsoft Office Suite to strengthening your organisational skills. This Office Skills Bundle is an invaluable asset for any professional looking to hone their abilities. By completing this course, one will gain an in-depth understanding of the fundamentals, allowing them to conduct business quickly and efficiently. Linked Topics: Office Administration Organisational skills Effective customer management skills Professional communication and correspondence skills Microsoft Office Suite Along with organisational skills, this learning experience provides insight into handling everyday customer service tasks such as responding to emails, writing reports, making phone calls, and dealing with demanding customers. Learners can acquire the skills required for success through practical exercises, case studies, and real-world scenarios. Additionally, those who complete the course will walk away equipped with the knowledge needed to effectively utilise all the tools available in a modern office setting - from document management software to virtual communication systems. With these newly acquired capabilities, graduates are sure to maximise their productivity and create positive experiences for every client they interact with. What you will discover are the following: Understanding of customer service principles and practices. Strengthen your time-management, organisational & business communication skills. Gain the skills to be a first-class Administrator. Ability to handle difficult customer situations with patience and professionalism. Understand the principles of quality customer service. Knowledge of conflict resolution and problem-solving techniques. Ability to use office technology and software to assist customers. Learn the essentials of using formulas and functions. Acknowledging data privacy and security regulations. Know customer service metrics and reporting. Ability to provide accurate information and follow up with customers. Benefits of studying Office Skills for Customer Service: 24/7 access to the course for 12 months Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Improve your chance of gaining professional skills and better-earning potential. Designed and delivered by industry professionals, this course provides an engaging course of study through modules taught with videos, practical exercises, online study materials and assessments. You will develop your understanding of best office administration and customer service practice, including role-specific skills in verbal and nonverbal communication, creating an office procedure guide, CRM and telephone etiquette. You also improve your IT skills with units on Microsoft Excel, Word and PowerPoint. Course Design This course is designed with the following modules: Admin Support Getting Started Getting Organized (I) Getting Organized (II) Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills Non-Verbal Communication Skills Empowering Yourself The Team of Two Taking Care of Yourself Wrapping Up Administrative Management Getting Started Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder (I) What to Include in Your Binder (II) Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Wrapping Up Organisational Skills Getting Started Remove the Clutter Prioritize Scheduling Your Time To Do Lists Paper and Paperless Storage Organisations in Your Work Area Tools to Fight Procrastination Organising Your Inbox Avoid the Causes of Disorganization Discipline is the Key to Stay Organized Wrapping Up Customer Relations and Dealings Getting Started The Right Attitude Starts with You Stress Management (Internal Stressors) Stress Management (External Stressors) Transactional Analysis Why are Some Customers Difficult Dealing with the Customer Over the Phone Dealing with the Customer In Person Sensitivity in Dealing with Customers Scenarios of Dealing with a Difficult Customer Following up With a Customer Once You Have Addressed Their Issue Wrapping Up Telephone Etiquette Getting Started Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Handling Voicemail Messages Methods of Training Employees Correcting Poor Telephone Etiquette Wrapping Up Customer Relationship Management Customer Relationship Management What CRM Is and Who It Serves Checklist for Success Requirement-Driven Product Selection Considerations in Tool Selection Strategies for Customer Retention Building the Future Homegrown vs. Application Service Provider Evaluating and Reviewing Your Program The Development Team Microsoft Office Word Getting Started Opening Working with the Interface Your First Document Basic Editing Tasks Basic Formatting Tasks Formatting Paragraphs Advanced Formatting Tasks Working with Styles Formatting the Page Sharing Your Document Wrapping Up Microsoft Office Powerpoint Getting Started Opening PowerPoint Working with the Interface Your First Presentation Working with Text Formatting Text and Paragraphs Adding Pictures Advanced Formatting Tasks Working with Transitions and Animations Setting Up Your Slide Show Showtime! Wrapping Up Microsoft Office Excel Getting Started Opening Excel Working with the Interface Your First Worksheet Viewing Excel Data Building Formulas Using Excel Functions Using Quick Analysis Formatting Your Data Using Styles, Themes, and Effects Printing and Sharing Your Workbook Wrapping Up How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Office skills training is ideal for the following: Customer service representatives and call centre agents who want to improve their communication and office skills. Individuals seeking employment in customer service seek recognition for their skills and knowledge. Employers and managers who want to provide training and development opportunities for their customer service staff. Small business owners who want to improve the quality of customer service provided by their employees. Anyone who wants to enhance their communication skills, organisational skills, and general proficiency in office-based customer service roles. Requirements This Office Skills bundle has no formal requirements. Career path After completing this office skills bundle you can explore the following career, Office Administrator Administration Assistant Front Office Manager Office Coordinator Office Assistant Compliance Administrator Explore each role to earn up to £14,000 to £28,000 per annum.

Enrol in our online course and discover how you can unlock your potential and achieve your dreams. According to the Nursing and Midwifery Council (NMC), there are approximately 690,000 registered nurses and midwives in the UK. This number is expected to increase in the coming years as the demand for healthcare services continues to grow. With the Adult Nursing course, you can become a part of this growing industry and make a real difference in people's lives. Our comprehensive modules will provide you with the knowledge and skills necessary to be successful in this fast-paced industry. Adult Nursing & Healthcare course cover topics such as hygiene, infection control, adult care in different life stages, the understanding immune system in nursing, medication administration and more. In addition, with our online learning platform, you can quickly learn at your own pace from any computer or device at any time. When you enrol in the Adult Nursing & Healthcare course today, you will discover an array of tools and resources to help make sure that concepts stick. It's never been easier or faster to gain essential skills necessary for success as a nurse without ever having to step into a classroom! Enrol now for Adult Nursing & Healthcare training before time runs out! Don't miss out on this fantastic opportunity - become the best nurse possible today with us! Learning Outcome: Understand how to effectively communicate with adult patients and provide comfort. Learn about the various requirements that patients of advanced age require. Learn how to perform essential infection control. Adult patients must be able to practise rest and sleep management. Acquire a thorough understanding of patients' nutritional and fluid needs. Demonstrate your ability to perform essential medical procedures such as oxygenation and the like. Why People Love This course From One Education Certificate on successful completion of this course 24/7 access to the course for 12 months Study at your own pace Full Tutor support on weekdays (Monday - Friday) Efficient assessment and instant results How Will CPD Accredited Value You? CPD accreditation ensures that the training programme or course you have completed has been independently reviewed and meets rigorous quality standards. By achieving CPD accredited certificates, you can enhance your career prospects, build your professional reputation, and stay competitive in today's job market. Module Attributes: The course has been meticulously designed to deliver maximum information in minimum time. This approach enables learners to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios. Course Curriculum Of The Adult Nursing, Health & Social Care Training Here is a detailed course curriculum breakdown of Adult Nursing, Health & Social Care Training: **Adult Nursing Training** Module 01: Introduction to Nursing Module 02: Working in Different Healthcare Settings Module 03: Understanding legal, professional standards of practice and ethical aspects of healthcare- Part 1 Module 04: Understanding legal, professional standards of practice and ethical aspects of healthcare- Part 2 Module 05: Effective Communication Module 06: Health and Safety in Nursing Module 07: Hygiene in Nursing Module 08: Infection Control Module 09: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Adult Care in Different Life Stages Module 12: Understanding Immune System in Nursing Module 13: Rest and Sleep Management Module 14: Mobility and Immobility Issues of Patients in Nursing Module 15: Pain Management for Nurses Module 16: Nutrition Module 17: Fluid and Electrolyte Balance Module 18: Assisting with Elimination Module 19: Oxygenation **Health and Social Care Level 3 Certification Course** Module 01: Introduction to Health and Social Care Module 02: Nication and its Relevance Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07:Safeguarding Vulnerable Individuals Module 08: Health and Safety Responsibilities Module 09: Risk Management in Health and Social Care Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for - Individuals interested in pursuing a career in adult nursing Healthcare assistants looking to develop their knowledge and skills Individuals seeking to work in a healthcare setting as a support worker Nurses seeking to refresh or update their knowledge and skills Individuals seeking to enhance their understanding of nursing practice Individuals interested in pursuing further education in nursing. Method of Assessment To assess your learning of this Adult Nursing, Health & Social Care Training, you have to participate in an automated multiple-choice question exam. You have to score at least 60% to pass the exam and to qualify for certificates. After passing the exam, you will be able to apply for a certificate. N.B: This course only gives you the theoretical knowledge that you need to excel in this field. This course doesn't entitle you to practise as a professional in this specific field. To obtain a professional qualification, you can enrol the following courses: Level 3 Diploma in Adult Care (RQF) Level 2 Certificate in Preparing to work in Adult Social Care (RQF) Level 2 Certificate in Principles of Safeguarding and Dignity in Adult Care (RQF) Level 2 Diploma in Health and Social Care (Adults) for England (RQF) Level 3 Certificate in Preparing to work in Adult Social Care (RQF) Level 4 Certificate in Principle of Leadership and Management for Adult Care (RQF) Level 5 Certificate in Leadership and Management for Adult Care (RQF) Requirements Learners who wish to enrol in the course must meet the following requirements: Basic knowledge of information and communication technologies is required for online or digital platform learning. Stable Internet or data connection in your learning devices. Career path This course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our course now and get started on the journey of taking your career to the next level and explore jobs such as- Healthcare Assistant - £19,000 Registered Nurse - £26,000-£36,000 Care Home Manager - £28,000-£45,000 Community Nurse - £28,000-£38,000 District Nurse - £30,000-£38,000

If you want to gain a solid understanding of Arabic Language and fast track your dream career, then take a step in the right direction with this industry-standard, comprehensive Learn to Speak Arabic Complete Course designed by expert instructors. Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Get the help you require and the answers to all your queries throughout the comprehensive syllabus of this course. This premium online course ensures your professional development with CPD accreditation. You'll have the privilege of learning in your own time, at your own pace and earning an accredited certification. With this program, success becomes a lot easier that enables you to monetise your skills. This course is designed for both part-time and full-time students and can be completed at a pace that suits your learning style. This course is developed by industry experts and is packed with several insightful modules to give you a proper understanding Arabic language and allow you to accelerate your career. Why People Love And Enrol This Course From One Education: Eligibility for an CPD accredited certificate on successful completion Learning materials of our course contain engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) This masterclass online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then this is the perfect place to kickstart your dream career. On the Course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience, enrol in our Learn to Speak Arabic Complete Course today, and take control of your career! Course Curriculum: Here is a curriculum breakdown of the course: Section 1 Say Hello Verb to Speak - Pronouns How to Say You Speak The Negative Welcome Section 2 Section 2 To Understand Say Good Morning The Relatives Pronouns Why I Am A Foreigner Section 3 The Famine and Masculine Words How Are You Say Thank God What's Up Section 4 I Am Learning Arabic I Want Where Are You I Am on The Street Good Bye Section 5 What's New Is There A School on The Street The Infinitive Section 6 I Have to Leave Now Masa2 Ei 5eer I Want to Drink Something I Am Thirsty Section 7 Please I Guess Good Night What's Your Name Nice To Meet You Section 8 Yes I Can What Would You Like To Eat To Have Dinner Section 9 This How Much Does It Cost Its Expensive Its Cheap Section 10 See You Later Numbers 10 To 20 How Old Are You The Numbers 20 To 100 Section 11 What Time Is It I Am Leaving I Am In A Hurry I Am Late Section 12 The Famine T Be Safe Where Are You From Countries Vocabulary Section 13 Close Far Where Do You Live I Live As You Want Section 14 Where have You Been Hiding I Am From You I Live Close To Work Section 15 I Work As A Teacher What Do You Do Pronouns He She I Don't Work I Am A Student Section 16 What Are You Doing? I Am Tired Are You Married? Do You Have Children Section 17 I Am Sick Verb To Go I Am Going Home Verb To Go Out As You Wish Section 18 Verb To Be He Speaks How To Conjugate The Verbs For The Pronoun He Verb To Buy Section 19 I Am Busy The Dual Plural I Am By Your Side Boy Girl May God Bless You Section 20 We, You Guys, The The Regular Plural 1 The Regular Plural 2 The Regular Plural 3 Section 21 We Are Busy Understanding How To Conjugate The Verbs For The Pronoun She She Would Like His Section 22 With You The Conjugation For The Pronoun You Guys They Are Buying Some Stuff How To Conjugate The Verb For The Pronoun We Section 23 Her Really Time 1 The Clock Time 2 Section 24 It's Still Early Let's Ho Any Place Which That What About Tomorrow Section 25 I Need What Would You Like To Order? Verb To Take The Future Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Arabic Speaking training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keeping up to date with the latest information. Study the course today and increase your professional skillset from the comfort of your home! Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path this course is designed to help you get the job of your dreams, or even that promotion you've always wanted! Learn the essential skills and knowledge you need to exceed in your professional life with the help & guidance from our course.

* Advanced Diploma in Counselling and Psychology - CPD Certified* Learn how to unlock minds, heal hearts, and empower change with our transformative counselling and psychology course. Counselling is a form of mental health treatment that involves working with a counsellor to help people with emotional problems. Generally speaking, clients and counsellors develop a plan for their counselling session. However, a mental health counsellor works closely with physicians, social workers, and psychiatrists to provide the best care possible. People who have trouble coping with their emotions often seek counselling services for help. Counselling training has many benefits in both theory and practice. Why Is Counselling So Vital? Counselling equips kids with the knowledge and strategies needed to control their emotions and deal with challenging circumstances. It encourages greater levels of self-confidence and self-esteem, can enhance social abilities, and helps people move more smoothly through different stages of life. Boost Your Mental Health Counselling Skills Diploma of Counselling and Psychology (Life Coaching and CBT) course will build your skills as a mental health counsellor, so you can use your knowledge of psychology to help clients overcome their difficulties. He will be able to understand the causes of his clients' psychological disorders and work directly with them to solve these problems. In addition, it will help understand the impact of certain situations on the human mind and deal with difficulties that adversely affect his clients. For example, a mental health counsellor can help people recover from alcohol abuse by addressing underlying issues and providing structure during their recovery. What you will discover: Learn about the conventional types and methodologies of counselling Gain a comprehensive understanding of the roles & responsibilities of a counsellor Fundamental training on essential counselling skills Gain expertise in the field of depression counselling Get an overview of school counsellor's roles and duties Learn about different aspects of trauma, especially family traumas Understand how trauma treatments work Diploma of Counselling and Psychology (Life Coaching and CBT) course is developed by industry experts and is packed with several insightful modules to give you a proper understanding of these counselling skills and allow you to accelerate your career. Reality Check: Many students claim that, even though this course is shorter than other courses they have taken, it has taught them considerably more. This is because the counselling and psychology course is designed to be laser-focused on the most important aspects of the topic. Instead of covering irrelevant details or unnecessary fluff, this course gets straight to the point, giving students the information and skills they need to excel in their field. What Makes Our Learning Materials on this Topic Different From Others: The CPD Certification Service (CPD UK)- certified Engaging Learning materials Study at your own pace 24/7 access to the Counselling skills Lifetime Access Why CPD UK Certification? Achieving CPD UK certificates can help you stand out in your profession and enhance your employability prospects. By participating in CPD activities, you can stay up-to-date with the latest industry trends and innovations, and improve your knowledge and skills. CPD UK certificates demonstrate your commitment to continuing professional development and can lead to increased recognition and credibility within your field. ***Bonus Course*** Mental Health Care Training - This course provides comprehensive education and training on strategies and techniques for effectively supporting individuals with mental health issues. Diploma of Counselling and Psychology - CPD Certified Module Attributes: The Diploma of Counselling and Psychology - CPD Certified course has been meticulously designed to deliver maximum information in minimum time. This approach enables learners to easily comprehend the core concepts and confidently apply them to diverse real-life scenarios. Course Curriculum: Module 1: Counselling and Counsellors Module 2: Theories and Models (Part 1) Module 3: Theories and Models (Part 2) Module 4: Legal, Cultural and Ethical Issues in Professional Counselling Module 5: Forms of Psychotherapy Module 6: Childhood and Adolescent Psychiatric Disorders Module 7: Counselling Children and Adolescents in Schools Module 8: Trauma and Substance Abuse Module 9: Stress and Anxiety Disorders Module 10: Personality Disorders Module 11: Mood Disorders and Depression Module 12: Eating & Sleeping Disorders Module 13: Life Coaching and Career Counselling Module 14: Couple and Family Counselling Module 15: Counselling Self-Harm and Suicide Module 16: Engaging and Assessing the Patients Module 17: Helping the Client in Crisis Module 18: Crisis Intervention Module 19: Low-Intensity CBT Treatment Module 20: Medication and Therapy in the Treatment of Mental Illness Module 21: Communication Skills and Empathy in Counselling Exam & Assessment MCQ based assessment 60% marks to pass Instant result and Feedback Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 50 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Diploma of Counselling and Psychology - CPD Certified This Diploma of Counselling and Psychology - CPD Certified course is ideal for: Those who are eager to advance their careers or expand their talents. Students with a passion for psychology will find this course to be especially engaging. Regardless of age or ethnicity, both men and women can benefit from this course. Students that are interested in bettering themselves will benefit most from this course. Coaching, teaching, and parenting are all benefited by training in counselling abilities. Requirements Diploma of Counselling and Psychology - CPD Certified There are no formal entry requirements for this Diploma of Counselling and Psychology - CPD Certified course, with enrolment open to anyone! N.B.: Diploma of Counselling and Psychology (Life Coaching and CBT)course provides you with the theoretical foundation you need to improve in this particular area. To get a professional qualification, you can enrol the following: EDI child psychology Level 2 Certificate in Counselling Skills (RQF) NCFE CACHE Level 3 Diploma in Counselling Skills Career path Diploma of Counselling and Psychology - CPD Certified In the UK, job titles related to counselling and psychology training are: Counsellor Lecturer Psychologist Psychotherapist Autism/Mental Health Nurse Cognitive Behavioural Therapist (CBT) Child and Adolescent Psychotherapist Family Therapist Occupational Therapist Mental Health Nurse Art Therapist The average salary is £25K- £65K per annum. Certificates Certificate of completion: CPD (PDF) Digital certificate - £9 CPD Accredited PDF Certificate. Certificate of completion: CPD (Hardcopy) Hard copy certificate - £15 CPD Accredited Hard Copy Certificate. A Hardcopy Certificate (within the UK): £15 A Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Are you looking to break the barriers between different countries, regions, and cultures and communicate effectively with others? Mastering English Grammar is an absolute must, whether you aim to climb the career ladder or secure a spot in a top-grade university. Without a solid grasp of this international language, you'll face difficulties every step of the way. Don't waste valuable time; start honing your English Grammar skills today! Enrol in our comprehensive English Grammar course designed to guide you towards a solid understanding of the language's fundamental rules. Our easy-to-follow yet highly informative modules will cover the essentials of English sentence structure, forming questions, capitalization, punctuation, and common grammar mistakes to avoid. After completing this English Grammar course, you'll be more confident in your grammar use and receive an accredited certificate of achievement to enhance your CV. Join now and embark on your journey to mastering English Grammar! Learning Outcomes By completing this English Grammar course, anyone can be able to: Polish your basics of English grammar Learn the core principles of different sentence structures Understand the process of forming questions Deepen your understanding of capitalisation and punctuation rules Familiarise yourself with the common mistakes and learn how to avoid them What will make you stand out? On completion of this English Grammar online course, you will gain the following: CPD QS Accredited English Grammar Online course. After successfully completing the English Grammar Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole English Grammar learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Covering eight enriching chapters, this English grammar course will take you on a transformative journey through the intricacies of English grammar. From grasping the basics of English grammar and sentence construction to understanding the nuances of punctuation and capitalisation, we leave no stone unturned in your linguistic adventure. Our expertly curated English grammar modules will also address common mistakes, ensuring you communicate with confidence and professionalism. In just a short span, gain the indispensable skills needed to thrive in any setting, whether it's a job interview, academic pursuit, or everyday communication. Elevate your language prowess and unlock endless opportunities through our English Grammar course. Enrol in our English Grammar course and pave the way for a grammatically impeccable future! Show off your new skills with a certificate of completion Once you complete the English Grammar course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Chapter 01: Course Introduction 05:19 1: Introduction to the Course Preview 05:19 Chapter 02: Grammar Fundamentals 07:49 2: Basics of Grammar 07:49 Chapter 03: Sentence Fundamentals 04:53 3: The Basics of Sentence 04:53 Chapter 04: Sentence Structure 08:30 4: Structure of Sentence 08:30 Chapter 05: Interrogative Sentences 05:29 5: Questions 05:29 Chapter 06: Punctuation and Capital Letters 13:12 6: Punctuation and Capitalisation 13:12 Chapter 07: Correct Spelling 09:30 7: Spelling 09:30 Chapter 08: Addressing Common Errors and Enhancing Skills 10:13 8: Common Mistakes and Ways to Improve 10:13 Who is this course for? English Grammar: Punctuation, Capitalisation, Structure of Sentence & Spelling There are no prerequisites for enrolling in this English Grammar course. Anyone who is looking for an opportunity to enhance their English skills can take this English Grammar course. It is the perfect chance to add a valuable skill set to your CV. Requirements English Grammar: Punctuation, Capitalisation, Structure of Sentence & Spelling Without any formal requirements, you can delightfully enrol in this English Grammar course. Career path This course will help you take your English grammar skills to the next level. This course will help you pursue a career in the following sectors: Copywriter (Average salary £31,572 a year) Teacher (Average salary £32,157 a year) Editor (Average salary £38,977a year) Reporter (Average salary £32,310 a year) Proofreader (Average salary £26,005 a year)

Join our Equality & Diversity course and gain the skills and knowledge to promote diversity and inclusion in your workplace. From understanding diversity and stereotypes to coping with discrimination and dealing with diversity complaints, you'll learn how to become an ally and advocate for diversity. This Equality & Diversity course is designed to provide you with an in-depth understanding of the concept of diversity and how to promote inclusion in the workplace. You will learn about understanding stereotypes and breaking down the barriers that prevent diversity. Additionally, you will gain knowledge of verbal and non-verbal communication skills, being proactive in promoting diversity, and coping with discrimination. You will also learn how to deal with diversity complaints as a person, a manager, and an organisation. After completing this Equality & Diversity course, you will be able to: Understand and promote diversity in the workplace. Break down stereotypes and barriers that prevent diversity. Communicate effectively with people from diverse backgrounds. Be proactive in promoting diversity and inclusion. Deal with discrimination and diversity complaints. Understand the role of managers and organisations in promoting diversity. What will make you stand out? Upon completion of this online Equality & Diversity course, you will gain the following: CPD QS Accredited Equality & Diversity course. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Equality & Diversity course at your own pace. Study for the Equality & Diversity course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Equality & Diversity is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Equality & Diversity and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Equality & Diversity course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Equality & Diversity course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Diversity 15:59 1: Understanding Diversity Preview 15:59 Module 02: Exploring Stereotypes 03:09 2: Understanding Stereotypes 03:09 Module 03: Breaking Down the Barriers 05:50 3: Breaking Down the Barriers 05:50 Module 04: Oral Communication Abilities 08:48 4: Verbal Communication Skills 08:48 Module 05: Non-Verbal Interaction Abilities 05:04 5: Non-Verbal Communication Skills 05:04 Module 06: Taking Initiative 08:33 6: Being Proactive 08:33 Module 07: Managing Discrimination Challenges 10:19 7: Coping with Discrimination 10:19 Module 08: Addressing Diversity Concerns Individually 03:46 8: Dealing with Diversity Complaints as a Person 03:46 Module 09: Addressing Diversity Concerns in a Managerial Role 03:30 9: Dealing with Diversity Complaints as a Manager 03:30 Module 10: Addressing Diversity Concerns as an Organisational Entity 07:11 10: Dealing with Diversity Complaints as an Organization 07:11 Who is this course for? This Equality & Diversity course is ideal for: Those who are interested in working in an inclusive and diverse environment. Individuals who are looking for a career change. Those who are looking to improve their skills and knowledge in promoting diversity and inclusion. Those who are interested in working in a fast-paced and dynamic environment. Individuals who are looking to develop their communication and problem-solving skills. Requirements Without any formal requirements, you can delightfully enrol in this Equality & Diversity course. Career path Upon completing this Equality & Diversity course, you may pursue the following career paths: Diversity and Inclusion Officer (£30,000 - £45,000 per year) Equality and Diversity Consultant (£35,000 - £50,000 per year) Human Resources (HR) Manager (£35,000 - £55,000 per year) Diversity and Inclusion Trainer (£40,000 - £60,000 per year) Diversity and Inclusion Advisor (£45,000 - £70,000 per year)

Master the principles and practices of Agile project management with our comprehensive Agile Project Management course. Learn about the different Agile methodologies and how to apply them in real-world projects. Gain the skills to lead Agile projects with confidence and deliver results. The Agile Project Management course is designed for professionals who want to learn the principles and practices of Agile project management. This course will cover Agile methodologies, including Scrum, Kanban, and Lean, and teach participants how to apply Agile principles in real-world projects. Participants will learn how to prioritize project requirements, work effectively with cross-functional teams, and use Agile tools and techniques to manage project risks, budgets, and timelines. Through a combination of lectures, interactive exercises, and real-life scenarios, participants will gain a deep understanding of Agile project management and the ability to lead Agile projects with confidence. Whether you are a project manager, product owner, or team leader, this course will provide the skills and knowledge you need to successfully manage Agile projects and deliver results. After completing this course, you will be able to: Apply Agile principles to real-world projects. Understand the key concepts of Agile project management. Develop effective initiation and planning techniques. Use tools to execute and control projects. Maintain and control a project. Close out a project. What will make you stand out? On completion of this online Agile Project Management course, you will gain: CPD QS Accreditation After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The substantial Agile Project Management is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Agile Project Management and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our Agile Project Management course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Key Concepts (I) 05:13 1: Key Concepts (I) Preview 05:13 Module 02: Key Concepts (II) 04:07 2: Key Concepts (II) 04:07 Module 03: Initiation (I) 04:31 3: Initiation (I) 04:31 Module 04: Initiation (II) 04:16 4: Initiation (II) 04:16 Module 05: Planning (I) 05:01 5: Planning (I) 05:01 Module 06: Planning (II) 06:38 6: Planning (II) 06:38 Module 07: Planning Tools 04:46 7: Planning Tools 04:46 Module 08: Executing the Project 03:57 8: Executing the Project 03:57 Module 09: Maintaining and Controlling the Project 03:53 9: Maintaining and Controlling the Project 03:53 Module 10: Closing Out 04:32 10: Closing Out 04:32 Who is this course for? Is This Course the Right Option for You? This course is recommended for anyone who is interested in learning more about this topic. You'll learn the fundamental ideas and gain a comprehensive understanding of the topic by taking this Agile Project Management course. Our Course may also prepare you to enrol later in- PRINCE2 Agile, PRINCE2 Agile Foundation. Agile Project Management (AgilePM) Foundation Certificate, Agile Business Analysis (AgileBA) Practitioner Certificate. Requirements Without any formal requirements, you can delightfully enrol in this Agile Project Management course. Career path Upon completing this course, you may pursue the following career paths: Agile Project Manager Agile Practitioner Business Manager Scrum Master Product Owner Project Coordinator Project Manager

In an age where global business transactions are commonplace, the expertise in Commercial Law has never been more crucial. The landscape of international trade, e-commerce, and consumer protection is fraught with complexities, and a firm grasp of Commercial Law ensures professionals can navigate these waters confidently. The "Commercial Law Essentials" course is meticulously designed to offer a deep dive into every facet of Commercial Law, from the foundations to specialised areas such as Competition Law and E-Commerce Law. Further, with the rise of digital transactions, understanding E-Commerce Law has become indispensable. Whether it's the sale of goods, consumer rights, or the dynamics of international trade, our course ensures that participants are not just familiar but adept with Commercial Law intricacies. Equip yourself with the Commercial Law toolkit and stand at the forefront of business legalities. Learning Outcomes: Upon completing the "Commercial Law Essentials" course, participants will: Grasp foundational principles of Commercial Law. Understand the legal structures of business organisations. Delve into International Trade Law's practicalities. Master the nuances of Sales of Goods Law. Navigate Consumer Law and ensure consumer rights. Stay updated on the legal facets of E-Commerce What will make you stand out? On completion of this Commercial Law online course, you will gain: CPD QS Accredited After successfully completing the Commercial Law Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the Commercial Law course at your own pace. Study for the Commercial Law course using any internet-connected device, such as a computer, tablet, or mobile device. "Commercial Law Essentials" serves as a comprehensive guide for those venturing into the intricate world of commercial legalities. In today's global business landscape, understanding the foundation and nuances of commercial law is paramount. This course equips participants with knowledge spanning from the core principles of commercial legal frameworks to the intricacies of business structures and international trade. Dive deeper into the realms of sales, ensuring proper legal conduct in commercial transactions, and become adept at safeguarding both business interests and consumer rights. As the digital age progresses, understanding the legal facets of e-commerce is indispensable. Furthermore, the commercial law course offers insights into competition in the marketplace, ensuring participants remain at the forefront of business legalities. Equip yourself with this essential toolkit and navigate the complex commercial waters with confidence. Elevate your career with Commercial Law Essentials. Gain unparalleled expertise in the multifaceted world of commerce. Enrol now and empower your professional journey! Show off your new skills with a certificate of completion Once you complete the Commercial Law Essentials course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 1: Introduction of Commercial law 10:50 1: Introduction of Commercial law Preview 10:50 Module 2: Business Organisations 18:59 2: Business Organisations 18:59 Module 3: International Trade: the Theory, the Institutions, and the Law 15:14 3: International Trade: the Theory, the Institutions, and the Law 15:14 Module 4: Sales of Goods Law 12:59 4: Sales of Goods Law 12:59 Module 5: Consumer Law and Protection 16:41 5: Consumer Law and Protection 16:41 Module 6: E-Commerce Law 07:46 6: E-Commerce Law 07:46 Module 7: Competition Law 09:49 7: Competition Law 09:49 Who is this course for? This Commercial Law Essentials course is ideal for the following: Aspiring legal professionals Business proprietors keen on Commercial Law. Entrepreneurs in e-commerce and trade. Professionals in management roles. Commercial Law and business students. Advisors acquainted with Commercial Law nuances. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path After completing the "Commercial Law Essentials" course, potential career paths with UK salary ranges include: Commercial Lawyer Business Compliance Officer E-Commerce Legal Advisor Trade and Export Development Advisor Commercial Contract Manager Consumer Protection Officer Legal Consultant for Business Organisations

You must have visited hotels or restaurants before and noticed how well-organized the catering services was. But have you wondered how all of these services are kept running so smoothly? No, I believe not; all of this is organised by a Catering Manager who has been appointed for the position of Catering Management. Do you want to learn about the secret of Catering Management? If so, then join our Catering Management course. Specialists created this Catering Management courseto provide you with a theoretical overview of the hotel and catering business that will cover the needs of both job seekers and well-established organizations. Moreover, if you are willing to take it as a profession then Catering Management course will increase your professionalism to work in the workplace and build trust among the employees. So, if you're eager to picture yourself in a fulfilling career, or want to know about the secrets of Catering Management then enrol right away in this course. What you will achieve following the course? Learn about the catering industry in general. Obtain a comprehensive understanding of the catering from a business perspective. Learn about various methods for guaranteeing food safety and hygiene. Practice human resource and marketing in the catering industry. Recognize the significance of social media marketing for the catering industry. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. To be successful in catering management, it is important to have strong organizational and communication skills, as well as a passion for food and customer service. A degree in catering management or a related field, such as hospitality management, can also be helpful in preparing for a career in this field. This top-notch course curriculum includes modules at beginner, intermediate, and advanced levels that will broaden your skill set. You will have the productivity after completing this program to succeed in your organization. Why work in catering? It is a diverse sector that offers a host of opportunities to those thinking of pursuing a career it: the chance to progress - nearly every job in this sector offers you the chance to learn, improve your skills and move up the career ladder to the next level - and, historically, Service leavers are very good at this a dynamic and challenging industry - when you work in catering management no two days are ever the same, and opportunities exist both nationally and internationally a popular second career option - many people coming in to this industry have limited or no previous experience, but a Service background means that many of the skills required are already in place (see the box titled 'Transfer your skills' later in the feature). The substantial Catering Management is designed to help you demonstrate the preliminary to in-depth level of learning regarding this topic. Moreover, you will be provided with the most knowledgeable and informative modules for your lifetime by enrolling in this course just once. Furthermore, as you proceed through the modules of this course, you will discover the fundamentals of Catering Management and explore the key topics. Therefore, reinforce your knowledge and furnish your skills by enrolling in our course. Take one step closer to achieving your goal. Show off your new skills with a certificate of completion Once you complete the Catering Management course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: An Overview of Catering Business 10:43 1: An Overview of Catering Business Preview 10:43 Module 02: Laws and Legislations Regarding food Safety and Hygiene 10:51 2: Laws and Legislations Regarding food Safety and Hygiene 10:51 Module 03: Food Safety and Hygiene 11:23 3: Food Safety and Hygiene 11:23 Module 04: Food Safety in Catering 15:44 4: Food Safety in Catering 15:44 Module 05: Management of Food and Beverage Operations 14:07 5: Management of Food and Beverage Operations 14:07 Module 06: Marketing and Human Resource 11:22 6: Marketing and Human Resource 11:22 Who is this course for? For students who want to advance in both their personal and professional lives, this catering management program has been created. However, you can begin your path within our Catering Management course right now without needing conventional entry qualifications. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path This course can help you get the job you're after in the sector. Below are some paths: Events manager (Salary - £21,000 to £40,000) Food service manager (Salary - £18,000 to £30,000) Facilities manager (Salary - £23,000 to £47,000)

Whether you are trying to grow your career into an entirely new area or you are already employed in this industry and want to better your knowledge and abilities, enlisting in this Hotel Management course might be the key that opens up a world of possibilities for you. Along with all of that, this course focuses on phone handling skills, housekeeping skills, how to develop the qualities of a great receptionist, and how to greatly increase your chances of entering the hospitality management field. Therefore, enrol in our course right now if you're keen to envision yourself in a fulfilling profession. Learning Outcomes: After finishing this online course, you will acquire the following: After successful completion of the course, you will receive a FREE PDF Certificate as proof of your newly learned skills. Lifetime access to the whole library of educational resources. The instantaneous results of the online exam The course may be taken and studied at your own leisure. Use a computer, iPad, or another internet-connected device to study for the course. What will make you stand out? On completion of this online course, you will gain: CPD QS Accredited After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. The online test with immediate results You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. The course outlines the fundamental responsibilities of the important hotel departments, breaks down hotel management into its ins and outs, and exposes you to the fundamentals of hotel management. This course is what you need if you're going to start your first hotel employment and are interested in hotel management operations. We tried to make it as helpful as possible for you to comprehend the organizational structure of hotels fully. You will learn about each hotel department's operations, systems, reports, relationships, and professional jargon thanks to the distinctive delivery method. Show off your new skills with a certificate of completion Once you complete the Hotel Management course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Introduction to Hospitality Management 10:19 1: Introduction to Hospitality Management Preview 10:19 Module 02: An Overview of Hotel Industry 08:12 2: An Overview of Hotel Industry 08:12 Module 03: Selection and Recruitment in Hospitality Industry 10:55 3: The Process of Selection and Recruitment in Hospitality Industry 10:55 Module 04: Development and Training in Hospitality Industry 11:05 4: The Process of Development and Training in Hospitality Industry 11:05 Module 05: Management of Front Office Operations 08:44 5: Management of Front Office Operations 08:44 Module 06: Housekeeping, Engineering and Security Operations 13:23 6: Management of Housekeeping, Engineering and Security Operations 13:23 Module 07: Management of Food and Beverage Operations 10:07 7: Management of Food and Beverage Operations 10:07 Module 08: Service Quality in Hospitality Industry 10:29 8: Management of Service Quality in Hospitality Industry 10:29 Module 09: Marketing in Travel and Tourism Business 10:58 9: Marketing in Travel and Tourism Business 10:58 Module 10: Accounting in Hospitality Industry 11:18 10: Accounting in Hospitality Industry 11:18 Module 11: Customer Satisfaction 10:05 11: Customer Satisfaction 10:05 Module 12: E-Hospitality and Technology 10:02 12: E-Hospitality and Technology 10:02 Who is this course for? Beginners who want to start their first HOTEL JOB Beginners who want to learn INDUSTRY BASICS Students & fresh graduates Experienced hospitality professionals Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Hotel porter (£14,000 to £19,000) Housekeeper (£14,500 to £25,000) Hotel room attendant ( £11,500 to £18,000) Restaurant manager (£18,000 to £28,000) Hotel manager (£20,000 to £60,000)