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Professional Certificate in Developing Appropriate Vision, Mission & Strategic Goals For An Organisation explore the essential components of the strategic intent, including Vision, mission, business definition and model. The learner will be able to explore the fundamentals of creating appropriate strategic intent elements for an existing or a new organisation. After the successful completion of this lecture, you will be able to understand the following: Understanding the concept of Strategic Intent. The elements of Strategic Intent Hierarchy. Vision. Mission. Business Definition. Business Model. Organisational Values Goals and objectives. Understanding Business Environmental Outlining. This course introduces the learner to create vision, mission and strategic goals for an organization. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Developing Appropriate Vision, Mission & Strategic Goals For An Organisation Self-paced pre-recorded learning content on this topic. QUIZ: Developing Appropriate Vision, Mission & Strategic Goals For An Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Entrepreneurs Start up Manager Business Owner Business Advisor Business setup expert Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Agile project management, already widely used for software development, is increasingly recognised as having much more general application. Continuous improvement programmes, business change projects, new technology development, research and development and a variety of other scenarios characterised by rapid change and high uncertainty can all benefit from an Agile approach. This programme presents the concepts and methods of Agile project management, and shows how to apply them to a range of project and change management situations. Participants will learn: how Agile project management can help with project and change management the 4 values and 12 principles of the Agile 'manifesto' and the range of Agile methodologies how to apply Agile project management methods and techniques in a range of project scenarios alternative Agile project management methods and how they can be applied and adapted what makes Agile project teams succeed the key roles and responsibilities needed to enable Agile project teams to work effectively how to encourage an Agile mindset within their organisation and how to move toward an Agile approach to managing projects 1 Introduction to Agile project management Overview of 'classical' project management and methodologies The link between project success and management performance Limitations of classical approaches and the need for Agile methods The 4 values and 12 principles of the Agile manifesto explained Agile project management values:Individuals and interactions over processes and toolsWorking outputs over comprehensive documentationCustomer collaboration over contract negotiationResponding to change over following a plan The cultural challenges of using Agile project management Choosing when and how to adopt Agile project management 2 Initiating a project using Agile project management Some key Agile methodologies explained: SCRUM, XP, Crystal Identifying and engaging project stakeholders; defining roles and responsibilities Setting the project vision and goals; defining project scope The Agile approach to requirements capture and elicitation of needs Tools and techniques for capturing and characterising requirements The role of documentation, reporting and process management 3 The Agile approach to definition and planning Understanding Agile planning; the 'planning onion' concept Developing the culture needed for collaborative involvement and iterative planning Defining project deliverables; the 'product backlog' concept Tools and techniques for defining and prioritising requirements in Agile projects Understanding and applying Agile estimating techniques Dealing with uncertainty and managing risks 4 The Agile approach to execution and delivery The results orientated, fast adapting culture of Agile teams The monthly 'Sprint' process for project planning and review The disciplines needed for effective daily SCRUM meetings Reviewing progress, managing change and project reporting Testing, completing and handing over of work packages Managing the interface between the project team and the business 5 Leadership and teamwork in Agile project teams Why Agile teams are different: the importance of individuals and interactions The skills and attributes needed to lead an Agile project team The challenges faced and skills needed by Agile team members Recognising team development needs; adopting the right leadership style Making the transition from project manager to Agile coach Key coaching skills explored: mentoring, facilitating, managing conflict

£22/month Interest-free* Payments6 months Deposit£62 Total Price£290 Make an Enquiry × [gravityform id="76" title="false" description="false" ajax="true"] Tutor Support: Till exam Start Anytime: With 3 years of access to course materials Accredited by: Pearson Edexcel & Regulated by OFQUAL Mock Test Practice Get expert feedback on mock test Online Learning: Learn from anywhere, whenever you want Exams Preparation For May/June 2024 Gain the GCSE qualifications you get from school, 100% online at your own pace. Opportunity to book Live 1:1 or Group tutor support via Zoom Excellent student reviews with high satisfaction rates Full assistance is scheduling your GCSE exams Study on your phone, tablet or laptop at your own pace You will get unlimited tutor support via email Why GCSE Maths Course right for you? Our GCSE Maths online course is very flexible, allowing you to learn at your own pace without having to disrupt your busy life. It's designed to help you overcome any difficulties you may have with mathematics. You can book 1:1 or group Live Tutor Support via Zoom with your maths tutor Rita. Once you complete our GCSE Maths course, you'll build a solid foundation for further education and career advancement. Start your journey to a better future today! GCSE Maths Course & Exam Details GCSE Exam Details You choose to sit for the Foundation Tier or Higher Tier For Foundation Tier grades 1 to 5 will be given. For Higher Tier grades 4 to 9 will be given. For more updated information on the grade boundaries, you can check out GCSE Maths Grade Boundaries for All Boards - [2019 to 2023] blog. You can book your GCSE exam with us; we have GCSE exam centres across the UK. Explore the list of GCSE Exam Centres, and see nearest exam centre. In order to book your GCSE exams please email us at info@lead-academy.org Live Tutor Support Details Get personalised guidance and assistance throughout your GCSE exam preparation. Clarify difficult concepts and receive valuable feedback on practice exams, assignments and mock exams. 1:1 or Group Live classes are available with maths tutor Rita until the exam. Group Sessions Cost: £45+VAT per month (Class schedule once a week | 4 classes per month) 1:1 Live Class via Zoom available at the cost of £24+VAT per hour. You'll have the flexibility to choose your own schedule for the classes. Various class schedule options are available in the cart for you to choose from while booking. The classes are designed to prepare you for the exam. You will also get unlimited tutor support via email. Entry Requirements This GCSE Maths Course is available to all students, of all academic backgrounds and no experience or previous qualifications are required. You need a laptop or PC and stable internet connection GCSE Maths Exam Structure The Pearson Edexcel GCSE Maths consists of three paper-based assessments. Paper 1 Topics covered: Number, algebra, ratio, proportion and rates of change, geometry and measures, probability and statistics Exam duration: 1 Hour 30 minutes written exam Marks: 80 Weight: 33.33% of GCSE Question type: Written examination papers with a range of different question types Other information: No calculator is allowed Paper 2 Topics covered: Number, algebra, ratio, proportion and rates of change, geometry and measures, probability and statistics Exam duration: 1 Hour 30 minutes written exam Marks: 80 Weight: 33.33% of GCSE Question type: Written examination papers with a range of different question types Other information: Calculator is allowed Paper 3 Topics covered: Number, algebra, ratio, proportion and rates of change, geometry and measures, probability and statistics Exam duration: 1 Hour 30 minutes written exam Marks: 80 Weight: 33.33% of GCSE Question type: Written examination papers with a range of different question types Other information: Calculator is allowed Course Curriculum GCSE Maths Foundation Tier Number FT In the number FT classes, you will be learning how to order positive and negative integers, decimals, and fractions, use the symbols =, ≠, <, >, ≤, ≥, apply the four operations to integers, decimals, and simple fractions and mixed numbers - both positive and negative, understand and use place value, recognize and use relationships between operations, including inverse operations, use conventional notation for priority of operations, including brackets, powers, roots and reciprocals and many more things. Algebra FT You will be learning about algebraic manipulation in this module. These classes will also cover substituting numerical values into formulae and expressions, including scientific formulae. Understand and use the concepts and vocabulary of expressions, equations, formulae, inequalities, terms, and factors. Ratio, proportion and rates of change FT In these classes, you will learn to change freely between related standard units (e.g. time, length, area) and compound units (e.g. speed, rates of pay, prices) in numerical and algebraic contexts. You will also learn to use scale factors, scale diagrams and maps and understand and use the proportion as equality of ratios. Geometry FT In the geometry FT classes, you will learn details about perimeter, area, squares, rectangles, and triangles. You will also be introduced to the related formulas of perimeter, area, square, rectangles, triangles, and more. Probability FT From the probability FT chapter, you will learn about relating relative expected frequencies to theoretical probability; using appropriate language and the 0 to 1 probability scale, apply the property that the probabilities of an exhaustive set of outcomes sum to 1 and apply the property that the probabilities of an exhaustive set of mutually exclusive events sum to 1 and enumerate sets and combinations of sets systematically, using tables, grids, venn diagrams. Statistics FT You will learn to Interpret, analyse, and compare the distributions of data sets from empirical distributions, apply statistics to describe a population, use and interpret scatter graphs of bivariate data, and recognize correlation; this learning will help in understanding data, surveys, and more. Mock Paper 1 GCSE Maths Mock Paper Instruction GCSE Maths FT Paper-1 GCSE Maths FT Paper-1 MS GCSE Maths FT Paper-2 GCSE Maths FT Paper-2 MS GCSE Maths FT Paper-3 GCSE Maths FT Paper-3 MS Mock Paper 2 GCSE Maths Mock Paper Instruction GCSE Maths FT Paper-1. GCSE Maths FT Paper-1 MS. GCSE Maths FT Paper-2. GCSE Maths FT Paper-2 MS. GCSE Maths FT Paper-3. GCSE Maths FT Paper-3 MS. GCSE Maths Higher Tier Number HT In the number HT classes, you will be learning how to order positive and negative integers, decimals, and fractions, use the symbols =, ≠, <, >, ≤, ≥, apply the four operations to integers, decimals, and simple fractions and mixed numbers - both positive and negative, understand and use place value, recognize and use relationships between operations, including inverse operations, use conventional notation for the priority of operations, including brackets, powers, roots and reciprocals, and many more things. Algebra HT You will be learning about algebraic manipulation in this module. These classes will also cover the substitution of numerical values into formulae and expressions, including scientific formulae. Understand and use the concepts and vocabulary of expressions, equations, formulae, inequalities, terms, and factors. Ratio, proportion and rates of change HT In these classes, you will learn to change freely between related standard units (e.g. time, length, area) and compound units (e.g. speed, rates of pay, prices) in numerical and algebraic contexts. You will also learn to use scale factors, scale diagrams and maps and understand and use the proportion as equality of ratios. Geometry HT In the geometry HT classes, you will learn about perimeter, area, squares, rectangles, and triangles in detail. Along with this, you will be introduced to the related formulas of perimeter, area, square, rectangles, triangles, and more. Probability HT From the probability HT chapter, you will learn about relating relative expected frequencies to theoretical probability; using appropriate language and the 0 to 1 probability scale, apply the property that the probabilities of an exhaustive set of outcomes sum to 1 and apply the property that the probabilities of an exhaustive set of mutually exclusive events sum to 1 and enumerate sets and combinations of sets systematically, using tables, grids, Venn diagrams. Statistics HT You will learn to Interpret, analyse, and compare the distributions of data sets from empirical distributions, apply statistics to describe a population, use and interpret scatter graphs of bivariate data, and recognize correlation; this learning will help in understanding data, surveys, and more. Mock Paper 1 GCSE Maths Mock Paper Instruction GCSE Maths HT Paper-1 GCSE Maths HT Paper-1 MS GCSE Maths HL Paper-2 GCSE Maths HL Paper-2 MS GCSE Maths HL Paper-3 GCSE Maths HL Paper-3 MS Mock Paper 2 GCSE Maths Mock Paper Instruction GCSE Maths HT Paper-1. GCSE Maths HT Paper-1 MS. GCSE Maths HT Paper-2. GCSE Maths HT Paper-2 MS. GCSE Maths HT Paper-3. GCSE Maths HT Paper-3 MS. Awarding Body Pearson Edexcel is the most popular and prestigious awarding body in the UK and internationally. GCSE is a recognised academic credential at the secondary level worldwide. This qualification involves theoretical study and research. Pearson Edexcel prepares learners for higher education or employment. Edexcel's qualifications meet the needs of modern learners and are based on high British education standards. Pearson Edexcel's qualifications provide learners with necessary skills and knowledge to achieve their goals. FAQs Why should I do this higher-tier GCSE Math course? You must do the higher GCSE Math as it requires for university admission and also every stage of your life. GCSE Math is one of the core subjects of the GCSE course that every student should study. Do you offer any fundamental courses in GCSE Math? Yes, we offer the fundamental GCSE Math course, which helps you improve basic math. If you feel your math basics must be polished, you can do this course with us. How to pass GCSE maths? To pass the General Certificate of Secondary Education maths, start revision early and consistently, and practise with quality revision, not just reading through notes. Believe in your ability and personalise your approach to the exam. Focus on learning the basics first, like fractions and algebra. Practising under timed conditions can help you develop a strategy that works best for you. How many marks do you need to pass Pearson Edexcel maths? To pass Pearson Edexcel Maths, you need to achieve a grade of 4 or higher. In terms of marks, this equates to achieving at least 120 out of 240 for the Foundation tier and at least 135 out of 240 for the Higher tier. However, it's important to note that the grade boundaries can vary slightly from year to year, depending on the difficulty of the exam. What is the grading system for the exam? The grades for GCSE range from 9-1, with 9 being the highest grade and 1 being the lowest. I made my payment. How will I get access to the course? A confirmation email will be sent to your registered email after payment. Hereafter anytime, you can start your learning journey with Lead Academy. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is an Edexcel accredited course? Exdexcel is a British multinational education and examination body. If any functional skills training providers claim the course is Edexcel accredited, that means the course has been approved by the governor body of Edexcel. Their certificates have been valued in the UK and worldwide.

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Register on the Equality, Diversity and Discrimination today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Equality, Diversity and Discrimination is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Equality, Diversity and Discrimination Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Equality, Diversity and Discrimination, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.  Course Content Module 01: Introduction to Equality, Diversity and Discrimination Introduction to Equality, Diversity and Discrimination 00:40:00 Module 02: Equality and Diversity Legislation Equality, Diversity and Discrimination 00:46:00 Module 03: Integrating Equality and Diversity into Policy Integrating Equality and Diversity into Policy 00:40:00 Module 04: Human Rights Human Rights 00:40:00 Module 05: Promoting Diversity and Social Inclusion Promoting Diversity and Social Inclusion 00:35:00 Module 06: Equality Analysis Equality Analysis 00:33:00 Module 07: Links between Values, Attitudes and Beliefs Links between Values, Attitudes and Beliefs 00:39:00 Module 08: Basics of Discrimination Basics of Discrimination 00:45:00 Module 09: Stereotypes, Prejudice, Discrimination and Bias Stereotypes, Prejudice, Discrimination and Bias 00:34:00 Module 10: Institutional Discrimination Institutional Discrimination 00:26:00 Module 11: Unconscious Bias Unconscious Bias 00:28:00 Module 12: Affirmative Action Affirmative Action 00:27:00 Module 13: Monitoring Equality and Diversity Monitoring Equality and Diversity 00:34:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Register on the Understanding Mediterranean and Okinawa Diets today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as proof of your course completion. The Understanding Mediterranean and Okinawa Diets is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Understanding Mediterranean and Okinawa Diets Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Understanding Mediterranean and Okinawa Diets, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Understanding Mediterranean and Okinawa Diets Module 01: Introduction to the Mediterranean Diet Introduction to the Mediterranean Diet 00:21:00 Module 02: Health Benefits of a Mediterranean Diet Health Benefits of a Mediterranean Diet 00:29:00 Module 03: Foods of the Mediterranean Diet Foods of the Mediterranean Diet 00:27:00 Module 04: Preparing a Mediterranean Diet Preparing a Mediterranean Diet 00:22:00 Module 05: Nutritional Values of a Mediterranean Diet Nutritional Values of a Mediterranean Diet 00:19:00 Module 06: Losing Weight with a Mediterranean Diet Losing Weight with a Mediterranean Diet 00:23:00 Module 07: Introduction to Okinawa Diet Introduction to Okinawa Diet 00:18:00 Module 08: History of the Okinawa Diet History of the Okinawa Diet 00:18:00 Module 09: Foods of the Okinawa Diet Foods of the Okinawa Diet 00:19:00 Module 10: Nutritional Details Nutritional Details 00:28:00 Assignment Assignment - Understanding Mediterranean and Okinawa Diets 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

NLP is the study of excellence, and how to reproduce it in yourself and others. The starting level is Practitioner, where you learn to work with yourself and others to eliminate the obstacles in life and create happiness, success and prosperity using powerful techniques to change emotions, beliefs, habits and behaviours.

Unlock your full potential with our 'Personal Development Training: A Basic Guide to Self Preparation' course. Master self-awareness, time management, motivation, and resilience to navigate life's challenges. Embark on a journey of continuous learning and personal growth. Start your transformative experience today!

Communication Skills Bundle Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Communication Skills Bundle Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 6 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: It is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Have a passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. **Professional Workplace Communication Skills Diploma** Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 **Negotiation Skills Training** Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:03:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 **Conflict Management Techniques Diploma** Module One: Getting Started Conflict Resolution 00:01:00 Getting Started 00:01:00 Module Two: An Introduction to Conflict Resolution An Introduction 00:04:00 Introduction Case Study 00:01:00 Module Three: The Thomas-Kilmann Instrument C R Styles with TKI 00:04:00 C R Styles with TKI Case Study 00:01:00 Module Four: Creating an Effective Atmosphere Creating an Effective Atmosphere 00:04:00 Creating an Effective Atmosphere Case Study 00:01:00 Module Five: Creating Mutual Understanding Creating a Mutual Understanding 00:03:00 Creating a Mutual Understanding Case Study 00:01:00 Module Six: Focusing on Individual Needs Focusing on Individual & Shared Needs Case Study 00:01:00 Focusing on Individual & Shared Needs Case Study 00:01:00 Module Seven: Getting to the Root Cause Getting to the Root Cause 00:05:00 Getting to the Root Cause Case Study 00:01:00 Module Eight: Generating Options Generating Options 00:03:00 Generating Options Case Study 00:01:00 Module Nine: Building a Solution Building a Solution 00:04:00 Building a Solution Case Study 00:01:00 Module Ten: the Short Version of the Process The Short Version of the Process 00:04:00 The Short Version of the Process Case Study 00:01:00 Module Eleven: Additional Tools Additional Tools 00:03:00 Additional Tools Case Study 00:01:00 Closing 00:01:00 **Managing Difficult Conversation Diploma** Introduction Introduction - Welcome from Alan Stevens 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00

In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.