5516 Courses delivered Online

In today’s data-driven world, understanding business analysis is less of a luxury and more of a necessity. This CPD Accredited Business Analysis Course offers a sharp and focused route to learning the essentials of evaluating business needs, improving processes, and guiding decision-makers with clarity and precision. Whether you're aiming to boost your analytical thinking or brush up on frameworks used across various industries, this course speaks the language of business with just the right amount of logic and flair. With engaging modules and a no-fluff approach, you’ll explore the core pillars of business analysis, from stakeholder communication to requirement gathering and data interpretation. Designed for curious minds who appreciate structure over jargon, this online course balances clarity with depth. It's tailored to suit professionals at different stages of their career—minus the clichés, unnecessary metaphors, or lofty promises. Just smart learning, well delivered. Course Curriculum: Module 01: An Introduction to Business Analysis Module 02: The Necessity of a Business Analyst Module 03: Addressing Requirements Module 04: Needs Assessment Module 05: Business Analysis Planning Module 06: Strategy Analysis Module 07: Stakeholder Analysis Module 08: Requirements Elicitation Module 09: Requirements Analysis Module 10: Traceability and Monitoring Module 11: Solution Evaluation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Business Analysis - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Business Analysis - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Business Analysis - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Analysis - CPD Accredited training.

In today's competitive business environment, effective customer relationship management (CRM) is a must. This CPD Accredited CRM Course provides a solid understanding of the strategies and tools used to manage customer interactions and drive business growth. Designed to provide you with a thorough grounding in CRM principles, this course equips you with the knowledge needed to build strong customer connections, enhance loyalty, and improve overall business performance. Whether you're an aspiring marketer or looking to expand your skill set in the customer service realm, this course will give you the critical insights to handle customer relationships with confidence. The course content covers a wide range of topics including CRM strategy, customer segmentation, database management, and the role of technology in enhancing customer engagement. Delivered entirely online, it allows you to learn at your own pace while building up essential CRM expertise. By the end of the course, you’ll have a comprehensive understanding of the CRM landscape, along with the tools to implement successful strategies within your organisation, enhancing customer satisfaction and retention. This course provides the flexibility to improve your knowledge base from anywhere, with no need for physical attendance—ideal for busy professionals. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The CRM - Customer Relationship Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our CRM - Customer Relationship Management - CPD Accredited training.

They say actions speak louder than words—and in the world of body language, this couldn’t be truer. Whether you're navigating a negotiation or simply reading between the lines in a video call, understanding non-verbal cues gives you the edge. This CPD-accredited course peels back the layers of human behaviour to reveal how posture, gestures, and facial expressions convey messages even when words fall short. It’s all about making sense of the silent conversation happening around us, every day. Designed for learners from all backgrounds, this course offers structured insights into how body language influences perception, trust, and communication. Whether you're looking to enhance your interpersonal dynamics or simply want to know when someone’s fibbing during a Zoom call—this course equips you with the knowledge to read people with greater clarity. Flexible, accessible and jargon-free, it’s a fascinating journey into what we all say without saying a word. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Understanding the Basics Module 02: Non-Verbal Communication Module 03: Science of Body Language - Head-Part 1 Module 04: Science of Body Language - Head-Part 2 Module 05: Science of Body Language - Hand Module 06: Science of Body Language - Mid Body Module 07: Science of Body Language - Lower Body Module 08: Understanding People Module 09: Personality and Types of It Module 10: Digital Body Language Module 11: Use Body Language Module 12: Persuasion or Manipulation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 15 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The The Secrets of Body Language - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our The Secrets of Body Language - CPD Accredited training.

Looking to gain a solid grasp of accountancy without stepping foot in a classroom? This CPD-accredited online course is designed to walk you through the essentials of accounting with clarity and a bit of charm. Whether you’re brushing up on the basics or curious about cash flow and balance sheets, this flexible programme is tailored to suit learners who prefer structure without the stiff upper lip. From core accounting concepts to understanding ledgers and reports, each module is packed with expert-led insights designed to build confidence at your own pace. This course is ideal for those working in administration, finance, small business operations or simply anyone keen on understanding the numbers behind the scenes. You’ll be able to study from anywhere, anytime—without having to decode jargon or wrestle with complicated theories. With lifetime access and instant certification upon completion, it’s never been simpler to explore accountancy in a way that’s straightforward, informative and smartly delivered. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Accountancy - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Accountancy - CPD Accredited training.

Everyday workplace activities—from lifting small boxes to adjusting office equipment—can carry risks when done incorrectly. This course offers a clear and structured look at the principles of safe manual handling, with a focus on reducing strain, preventing injury, and encouraging responsible movement in various job settings. Whether you work in an office, warehouse, or retail environment, understanding the basics of manual handling is vital for personal safety and a healthier work culture. Presented in a straightforward format, this CPD-accredited course is tailored for learners seeking flexible, online training without unnecessary jargon or filler. You'll explore the key causes of musculoskeletal injuries, understand how to assess movement risks, and learn how to apply basic safety strategies that can be easily remembered and implemented. It's a smart choice for those looking to enhance their awareness and approach to physical tasks—without needing to leave their desk. Course Curriculum: Introduction to Manual Handling Manual Handling: Introduction, Legislation and Guidance Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Introduction to Manual Handling - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Introduction to Manual Handling - CPD Accredited training.

Ever sat in a meeting wondering if you’re meant to be taking notes or rewriting War and Peace? If your minutes often turn into minor novels, this CPD Accredited course is your quiet hero. Designed for admin professionals, secretaries, and personal assistants who’ve been gifted the sacred task of capturing the chaos of meetings, this course strips back the noise and gives you a clear, professional approach to minute taking—without the drama or doodles. Whether you're in a boardroom or joining via video call, you’ll learn how to create precise, readable, and useful minutes that people might actually want to read. From understanding what to listen for, to structuring your notes like a seasoned pro, this course offers a refreshingly sharp guide for anyone tired of guesswork and Googling. It’s efficient, insightful, and surprisingly satisfying—because your time is valuable, and so is your ability to write minutes that matter. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meetings, Decisions and Actions Module 05: Minute Taking Techniques Module 06: Building Confidence Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Minute Taking for Admin, secretarial & PA - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Minute Taking for Admin, secretarial & PA - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Minute Taking for Admin, secretarial & PA - CPD Accredited training.

Delve into the fascinating world of mushroom cultivation with the CPD Accredited Farming – Growing Mushrooms course. This expertly designed programme offers valuable insights into the science, techniques, and strategies behind successful mushroom farming. Whether you’re a beginner or looking to enhance your current knowledge, this course presents all the essential information you need to grow a variety of mushrooms. Learn the key aspects of substrate preparation, environmental control, and harvesting, all from the comfort of your home. Throughout the course, you’ll explore in-depth topics, from understanding different mushroom species to managing growth conditions. The content is designed to ensure you gain a solid foundation, allowing you to make informed decisions about your mushroom farming ventures. With a focus on research-backed methods and industry standards, this course is ideal for anyone looking to grow mushrooms for personal consumption, small-scale businesses, or larger operations. No prior experience is needed, just a keen interest in fungi and a desire to cultivate your very own crop Course Curriculum: Module 01: Introduction to Mushroom Cultivation Module 02: Identifying Edible Mushrooms Module 03: Mushroom Culture Part One Module 04: Mushroom Culture Part Two Module 05: Mushroom Spawning Module 06: Mushroom Compost Part One Module 07: Mushroom Compost Part Two Module 08: Making and Casing Mushroom Beds Module 09: Mushrooms Growing Conditions Module 10: Growing Mushrooms Outside Module 11: Harvesting and Storing Mushrooms Module 12: Mushroom Business Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Farming - Growing Mushroom - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Farming - Growing Mushroom - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Farming - Growing Mushroom - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Farming - Growing Mushroom - CPD Accredited training.

The Horticulture - CPD Accredited Course is designed for those with a keen interest in plant science, landscaping, or garden design, looking to broaden their knowledge and advance their career. This course provides an in-depth exploration of the various aspects of horticulture, from plant care and soil management to sustainable gardening practices. By completing this course, you will gain a solid understanding of horticultural principles that can be applied to a wide range of roles within the sector, whether you’re a beginner or looking to expand your expertise. Throughout the course, you will engage with well-researched material that covers important topics such as plant identification, growth cycles, and the importance of environmental factors. The course is structured to be flexible, enabling you to learn at your own pace, without the need for physical attendance, while ensuring you are fully equipped with the necessary knowledge to excel in the field of horticulture. Whether you are pursuing a career in garden design, groundskeeping, or another horticultural profession, this course will enhance your credentials and give you the confidence to progress in the industry. Course Curriculum: Module 01: Introduction to Horticulture Module 02: Structure and Function of Horticulture Plants Module 03: Growth of Horticulture Plants Module 04: Impact of Temperature Module 05: Impact of Light Module 06: Impact of Soil and Water Module 07: Plant Propagation Module 08: Plant Nutrition Module 09: Harvesting, Training and Pruning Module 10: Growing Plant Indoors Module 11: Ornamental Horticulture and Garden Design Module 12: Cut Floral Design and Landscaping Module 13: Plant Pathology, Entomology and Weed Control Module 14: Permaculture and Arboriculture Module 15: Professional Opportunities in Horticulture Module 16: Biotechnology Applications in Horticulture Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Horticulture - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Horticulture - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Horticulture - CPD Accredited training.

The Commercial Management - CPD Accredited Course is designed for those aiming to enhance their understanding of the core principles and techniques essential to effective commercial management. This course offers a well-rounded insight into the strategies used to manage complex commercial operations, focusing on everything from contract negotiation to financial management. It is ideal for individuals looking to strengthen their skills and advance their careers in this dynamic field. Through carefully crafted content, the course delves into the various facets of commercial management, allowing participants to learn at their own pace. No prior experience is required, making it accessible for both newcomers and professionals who wish to refresh their knowledge. With a CPD accreditation, it provides formal recognition of your commitment to ongoing professional development, opening doors to further career growth and opportunities. Ideal for both individuals and businesses, this course provides a structured approach to mastering commercial management fundamentals, all within a flexible online learning environment. Course Curriculum: Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Commercial Management - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Commercial Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Management - CPD Accredited training.

Culture may not come with a user manual, but misunderstand it, and you’ll soon wish it did. This Cross-Cultural Awareness Training course helps you navigate international environments without unintentionally committing diplomatic blunders—or mistaking someone’s silence for agreement. From office emails to virtual meetings across time zones, cultural fluency isn't a luxury; it's the difference between smooth collaboration and an awkward shuffle of misread signals. Designed to broaden your intercultural perspective without the need to leave your desk, this CPD-accredited course unpacks cultural frameworks, communication nuances, etiquette etiquette (yes, that’s on purpose), and everything in between. Whether you're liaising with global teams, managing diverse clients, or simply tired of Googling "Is it rude to say this in Japan?", this course arms you with the knowledge to engage confidently and sensitively across cultures—without the guesswork or accidental faux pas. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Cross-Cultural Awareness Module 02: Cross-Cultural Communication Module 03: Corporate Cross-Cultural Awareness Module 04: Cross-Cultural Design Module 05: Cross-Cultural Competency Module 06: Cultural Values Module 07: Working with and Managing a Culturally Diverse Team Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Cross-Cultural Awareness Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Cross-Cultural Awareness Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cross-Cultural Awareness Training - CPD Accredited training.