5529 Courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for Technology Consultants Overview Enables you to implement and maintain SAP BW powered by SAP HANA.Outlines advantages of the new SAP 'In-Memory' database foundation for SAP BW.Explains HANA specific features as well as optimized existing as well as new data models and functions of SAP BW.Introduces the new SAP architecture framework of LSA++ and provides guidelines on how to convert your existing EDW-architecture into this new concept.Explains native HANA modeling and how both, HANA information views as well as BW InfoProviders, can complement each other in so-called 'mixed scenarios'. In this course, students gain the knowledge to enable themselves to implement and maintain SAP BW powered by SAP HANA. The course explains HANA specific features as well as optimized existing as well as new data models and functions of SAP BW. Getting Started SAP HANA Basics SAP BW Basics SAP HANA BW Modeling Tools SAP HANA Native Modeling Migration to SAP BW on HANA Migration Strategies and Tools SAP BW Migration Cockpit BW on HANA Data Management Multi-Temperature Data Management Optimizing BW Data Management based on Dynamic Tiering and Non- Active Concept Optimizing BW Data Management based on Nearline-Storage Optimization Areas in BW on HANA HANA-Optimized Data Modeling: InfoCubes HANA-Optimized Data Modeling: Advanced DataStore-Objects HANA-Optimized Data Modeling: CompositeProviders HANA-Optimized Data Staging HANA-Optimized Analytic Manager HANA-Optimized Analysis Processes Modeling with SAPïs Reference Architecture LSA++ Review of Layered Scalable Architecture (LSA) From LSA to LSA++: Streamline Core Layers LSA++: Open Operational Data Store Layer (Open ODS Views) LSA++: Agile Data Mart & BW Workspace Layer Hybrid Modeling in Mixed Scenarios Generation of HANA-Views of BW InfoProviders Mixed Scenarios SAP HANA Live HANA-Optimized BI Content Data Provisioning into SAP HANA and SAP BW Overview of Data Provisioning Methods to SAP HANA SLT Replication into SAP HANA SLT Replication into SAP BW Operational Data Provisioning into SAP BW DB-Connect and Open Hub Destination Additional Enhancements of BW 7.40 InfoObject Enhancements Authorization Enhancements Process Chain Monitoring HANA-Optimized BW Search HANA-Optimized BW Planning Obsolete BW Object Types Mobile Enablement Enhancements SAP HANA vs. BW Accelerator Summary & Outlook New Transactions and BW on HANA Roadmap Additional course details: Nexus Humans BW362 SAP BW on SAP HANA training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BW362 SAP BW on SAP HANA course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Cloud administrators Cloud solution architects Customer sales engineers DevOps engineers Sales engineers Systems engineers Technical solutions architects Overview After you complete this course the learner will be able to meet these overall objectives: Explain business and technical challenges of going to the cloud Understand benefits of an application-centric hybrid cloud multicloud management platform Navigate Cisco CloudCenter Suite architecture Understand Cisco CloudCenter Suite administrative capabilities including cloud management, multi-tenancy, governance, and policy enforcement Describe application lifecycle management and provisioning in cloud Describe how to use Cisco CloudCenter Suite to manage the workloads in multicloud CLDCCS, Mulitcloud Management with Cisco© CloudCenter Suite is a 3-day intensive training course that teaches you to securely design, automate, and deploy applications across multiple clouds while optimizing cost and compliance with comprehensive reporting, visibility, and policy-enforcement. Through a combination of lessons with hands-on lab exercises, you will learn to simplify the lifecycle management of multicloud applications, workflows, and their infrastructure. This course will help you: Acquire the advanced skills and techniques for API calls, that can deploy and manage workloads in multiple environments without having deep cloud expertise Learn provisioning and orchestration, cost management, and workload optimization by leveraging cloud management Understanding Cloud Transitions Overview of Traditional IT Introducing Cisco CloudCenter Suite Cisco CloudCenter Suite Definition Setting Up Cisco CloudCenter Workload Manager Artifact Repository Overview and Configuration Understanding User Administration and Multitenancy in Cisco CloudCenter Suite Cisco CloudCenter Suite User Roles Grasping Application Modeling in Cisco CloudCenter Workload Manager Model an Application Identifying Resource Placement Callouts and Lifecycle Actions in Cisco CloudCenter Workload Manager Resource Placement and Validation Callout Understanding Application Deployment Framework in Cisco CloudCenter Workload Manager Workload Manager Application Parameters Exploring Application Services in Cisco CloudCenter Workload Manager Application Services Framework Integrating Cisco CloudCenter Workload Manager with Cisco Application-Centric Infrastructure Configure CloudCenter Workload Manager for Cisco ACI Introducing Application Management in Cisco CloudCenter Workload Manager Cisco CloudCenter Workload Manager Actions Library Exploring Advanced Features in CloudCenter Workload Manager Scheduling an Application in Cisco CloudCenter Workload Manager Comprehending Policies and Tagless Governance in CloudCenter Workload Manager Cisco CloudCenter Workload Manager Policies Introducing Action Orchestrator and Cost Optimizer in Cisco CloudCenter Suite Action Orchestrator in Cisco CloudCenter Suite Additional course details: Nexus Humans Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Multicloud Management with Cisco CloudCenter Suite (CLDCCS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for IT professionals with baseline skills in computer hardware, software support, and development who want to learn how to design, develop, implement, operate, and manage Internet of Things devices and related systems. It is for those interested in learning more about embedded systems, microcontroller programming, IoT security, and the development life cycle for IoT projects. While students will gain hands-on experience assembling a prototype IoT device and using software development tools, these activities are closely guided, so previous experience in electronics assembly and programming are not required. This course prepares students for taking the CertNexus Certified Internet of Things (IoT) Practitioner (Exam ITP-110). Overview In this course, you will learn how to apply Internet of Things technologies to solve real-world problems. You will: Construct and program an IoT device. Communicate with an IoT device using wired and wireless connections. Process sensor input and control an actuator on an IoT device. Manage security, privacy, and safety risks on IoT projects. Plan an IoT prototyping and development project. In this course, you will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network. You will create an IoT device based on an ESP8266 microcontroller, implementing various common IoT features, such as analog and digital sensors, a web-based interface, MQTT messaging, and data encryption. The instructor led course includes an exam voucher for the Certified Internet of Things Practitioner (CIoTP) exam (exam ITP-110). Planning an IoT Implementation Select a General Architecture for an IoT Project Identify Benefits and Challenges of IoT Constructing and Programming an IoT Device Select and Configure a Processing Unit Select a Microcontroller Power Source Use a Software Development Kit to Program an IoT Device Communicating with an IoT Device Communicate Using Wired Connections Communicate Using Wireless Connections Communicate Using Internet Protocols Processing IoT Data Process IoT Device Input and Output Process Data in the Cloud Provide Machine to Machine Communication Managing Risks on IoT Projects Identify IoT Security and Privacy Risks Manage IoT Security and Privacy Risks Manage IoT Safety Risks Undertaking an IoT Project Identify Real World Applications for IoT Follow the IoT Development Lifecycle Additional course details: Nexus Humans CertNexus Certified Internet of Things Practitioner (CIoTP) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Certified Internet of Things Practitioner (CIoTP) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for: Data platform engineers Solutions architects IT professionals Overview In this course, you will learn to: Apply data lake methodologies in planning and designing a data lake Articulate the components and services required for building an AWS data lake Secure a data lake with appropriate permission Ingest, store, and transform data in a data lake Query, analyze, and visualize data within a data lake In this course, you will learn how to build an operational data lake that supports analysis of both structured and unstructured data. You will learn the components and functionality of the services involved in creating a data lake. You will use AWS Lake Formation to build a data lake, AWS Glue to build a data catalog, and Amazon Athena to analyze data. The course lectures and labs further your learning with the exploration of several common data lake architectures. Module 1: Introduction to data lakes Describe the value of data lakes Compare data lakes and data warehouses Describe the components of a data lake Recognize common architectures built on data lakes Module 2: Data ingestion, cataloging, and preparation Describe the relationship between data lake storage and data ingestion Describe AWS Glue crawlers and how they are used to create a data catalog Identify data formatting, partitioning, and compression for efficient storage and query Lab 1: Set up a simple data lake Module 3: Data processing and analytics Recognize how data processing applies to a data lake Use AWS Glue to process data within a data lake Describe how to use Amazon Athena to analyze data in a data lake Module 4: Building a data lake with AWS Lake Formation Describe the features and benefits of AWS Lake Formation Use AWS Lake Formation to create a data lake Understand the AWS Lake Formation security model Lab 2: Build a data lake using AWS Lake Formation Module 5: Additional Lake Formation configurations Automate AWS Lake Formation using blueprints and workflows Apply security and access controls to AWS Lake Formation Match records with AWS Lake Formation FindMatches Visualize data with Amazon QuickSight Lab 3: Automate data lake creation using AWS Lake Formation blueprints Lab 4: Data visualization using Amazon QuickSight Module 6: Architecture and course review Post course knowledge check Architecture review Course review Additional course details: Nexus Humans Building Data Lakes on AWS training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Building Data Lakes on AWS course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Developed for IT Professionals with extensive networking and Citrix ADC experience. This course is built for IT Professionals who are responsible for defining the overall structure or architecture of a Citrix networking environment. This course encompasses advanced Citrix networking configurations and leading Citrix design principles. Overview How to identify and prioritize business drivers, constraints, and requirements using the Citrix Consulting methodologyAssess environment requirements and learn to apply leading design principles to address them in a multi-site Citrix ADC deploymentApply advanced authentication and load balancing principles In this expert training course students will be exposed to advanced networking and Citrix ADC concepts and configurations. Through lecture, lab exercises, and real-world case studies, students will learn to look critically at environment requirements, constraints, and business drivers to create a complex Citrix networking solution. Topics to be covered in this course include multi-site and multitenant deployments, advanced authentication and load balancing, and automation and orchestration and advanced troubleshooting. This training will also prepare students for the Citrix Certified Expert in Networking (CCE-N) exam.This course includes a voucher to take the related exam (1Y0-440: Citrix Networking Assessment, Design, and Advanced Configuration) and earn your Citrix Certified Expert ? Networking (CCE-N) certification. Networking Methodology and Assessment Understanding the Citrix methodology Business Drivers and Requirements User Segmentation Application Assessment Capabilities Assessment Citrix Networking Deployment Architecture and Topology Multi-Site Deployments Multi Tennant Infrastructure Cloud Deployments High Availability Citrix ADC Double-Hop Scenarios Secure Web Gateway Advanced Authentication and Authorization Authorization Policies Access Policies Advanced Authentication Options Multi-Factor Authentication nFactor Authentication AAA Session Management Citrix ADC Security Authorization Pre-authentication and Endpoint Analysis Scans Protection against Layer 4-7 Attacks Web App Firewall Citrix Gateway Configuration Considerations ICA Proxy Configuration VPN Access Clientless Access Split Tunneling RDP Proxy Deployment and Configuration Advanced Load Distribution and Link Load balancing Advanced Load Balancing Link Load Balancing Firewall Load Balancing Microsoft Exchange Load Balancing Advanced Global Server Load Balancing Global Server Load Balancing Persistence DNS, Policies, Expressions, Actions, and Views GSLB Monitoring and Considerations Application Delivery Management Automation and Orchestration Application Delivery Management Outbound Traffic Dashboard Automation Orchestration Configuration Jobs Configuration Audit NITRO API StyleBooks (Net-new) Additional course details: Nexus Humans CNS-420 Citrix Networking Assessment, Design, and Advanced Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CNS-420 Citrix Networking Assessment, Design, and Advanced Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course benefits cloud consumers and administrators of public cloud, private cloud, and hybrid cloud infrastructures: Security architects Cloud architects Network engineers and administrators System engineers and adminstrators Cloud security consumers Cloud application administrators IT managers Line of business managers Cisco integrators and partners Overview After taking this course, you should be able to: Describe public, private, and hybrid cloud models, concepts, and design Explain the concepts and components for securing cloud environments Describe Cisco security offerings for Amazon Web Services (AWS) Define methods to secure SaaS application usage The Introducing Cisco Cloud Consumer Security (SECICC) v1.0 course gives you a technical overview of basic concepts and components of the cloud, and the Cisco© solutions used to provide comprehensive security of your cloud-based environment. In this primarily lecture-based course, you?ll learn the basics from a cloud consumer perspective including securing cloud and Software as a Service (SaaS) application environments. This introductory course provides insights on using Cisco Stealthwatch? Cloud, Cisco CloudLock, Cisco Umbrella? and more to protect the user when using cloud-based applications. Introducing the Cloud Describe the Evolution of Cloud Computing Explain Cloud Service Models Explore Cloud Deployment Models Introducing Securing the Cloud Describe the Cisco Threat-Centric Approach to Network Security Describe Cloud Physical Environment Security Describe Cloud Network Infrastructure Security Explain Application Security Explore Cloud Management and API Security Describe Cisco Cloud-Based Security Solutions Describe Network Functions Virtualization (NFV), Virtual Network Function (VNF), and Secure Agile Exchange (SAE) Describe Cisco CloudCenter for MultiCloud Management Describe Cisco Stealthwatch Describing Cloud Security Solutions Using AWS Identify AWS Security Offerings Identify Cisco Security Solutions in AWS Introducing Security in an SaaS Environment Describe SaaS Applications Describe SaaS Security Challenges Explain Cloud Access Security Broker Describe Cisco CloudLock Describe OAuth and OAuth Attacks Describe Cisco Advanced Malware Protection for Endpoints Describe Cisco Cloud Email Security Describe Cisco Umbrella Lab outline Explore Cisco Stealthwatch Cloud Explore Stealthwatch Cloud Alerts Settings, Watchlists, and Sensors Explore Cisco Security Solutions in AWS Marketplace Explore the Cisco CloudLock Dashboard and User Security Explore Cisco CloudLock Application and Data Security Explore Cisco Advanced Malware Protection (AMP) Endpoints Explore the Cisco Umbrella Roaming Client Additional course details: Nexus Humans Cisco Introducing Cisco Cloud Consumer Security v1.0 (SECICC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Introducing Cisco Cloud Consumer Security v1.0 (SECICC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with business analysts Overview Learn about the components of Strategic Business Analysis. Understand the importance of defining the business need correctly and pursuing a thorough analysis of the internal and external environments of the enterprise before choosing the solution. Shortcutting the pre-analysis work discussed in this course often results in delivering solutions that are misaligned to the enterprise strategy and to the expectations and needs of the business. Learn how to avoid the pitfall of jumping to a solution prior to a solid understanding of the opportunity or problem needing to be addressed. This course is aimed for experienced practitioners who desire a clear understanding of Strategic Business Analysis, who would like to understand what comprises this work, and the objectives for performing it. Foundational Concepts Components of business analysis Business analysis competencies IIBA/PMI and the goals of a professional association Purpose for having a BA standard Exercise: Review the case study Introduction to Strategy Analysis Definition and purpose of Strategy Analysis The timing of Strategy Analysis Identifying stakeholders and the business need Discussions: Strategy analysis in your organization, When business needs are not clearly defined, and Strategy Analysis and the business analyst Exercises: Describe Strategy Analysis, Identify Roles/Responsibilities, and Identify the business need Analyze the Current State environment The importance of analyzing Current State Understanding Business Architecture Techniques for analyzing Current State Define the Future State Future State description Assessing impacts to business architecture Determining Solution Scope Discussions: Managing expectations with stakeholders, Capturing current capabilities, and How to approach acquiring capabilities Assess Risks Identifying risks Risk Tolerance/Categories/risk responses The concept of positive risk Techniques for identifying risks Discussions: Who is responsible for identifying risks? Who captures positive risks today? Exercise: Identify Risks Define the Change Strategy Defining change strategy Components of change strategy Solution scope, enterprise readiness and change Techniques for defining a change strategy Developing a Business Case The purpose of a business case Business case components Building a convincing business case Determining the Recommended Solution Packaging the business case Reviewing the business case with stakeholders Discussions: Evaluating project proposals and anticipating questions for the business case review Exercise: Create a business case Additional Resources Helpful links for obtaining additional business analysis information Additional course details: Nexus Humans BA02 - Strategic Business Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA02 - Strategic Business Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This one day course provides a comprehensive overview of macOS, complete with insider tips for getting the most out of the operating system. The course shows how to configure system preferences, navigate around the finder, personalize the interface and as well as achieve fluency with all the operational functions of the macOS. Meet The macOS The User InterfaceUser PreferencesThe Menus and Menu Paths The Toolbar Scroll Bars The Sidebar The Go Menu, Utilities Folder The Clipboard Launching Applications The Finder The Launchpad and Mission Control Finder Essentials The Desktop Quick Look Different Viewing Options Spring Loaded Folders Creating an Archive Customizing your Finder The Desktop Customize your Toolbar Organizing your Desktop Labeling your Documents and Folders Creating Folders Smart Folders The Dock Opening Applications from the Dock Dock Preferences and Customizing your Dock Choosing which Applications appear in the Dock Accessing Folder content using Stacks Your Home Folder Moving, Copying and Deleting Files Emptying the Trash Switching Between Applications Showing and Hiding Applications. Closing Documents vs. Quitting Applications Using Continuity - Mac and iOS Interfacing with your Mac and your Apple mobile devices Messages and answering your iPhone Windows Closing and Minimizing Placing documents in the Dock The Keyboard Control, Option (Alt) and Command Keys Keyboard Shortcuts The Dictation Function Gestures and Voice Mouse and Hand Gestures Using Text-to-Speech Searches Finding Files and documents Advanced Spotlight Searches Widgets & Notifications The Dashboard Enabling and Viewing Widgets Enabling and Viewing Notifications Using Spaces Switching between Spaces Running applications in full screen mode Installing or Upgrading Applications Buying from the Mac App Store Downloading from the Internet Sharing Files Sending files using AirDrop Dropbox File Synchronization Enable File Sharing Getting OnLine Understanding the Apple Airport Connecting wirelessly Using Ethernet Creating a Network Connecting through outside Network Servers and VPN Staying Current with Software Update Troubleshooting Application Crashes Force Quit Deleting Preferences The Key Chain Internet Connections Backing Up Time Machine Setting up Time Machine Performing Backups Shortcuts How to better use and access Files and documents Basic shortcuts for speed and efficiency New User Account Creating a New User Switching Between Multiple User Accounts Additional course details: Nexus Humans Getting Started With the Mac Operating System training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Getting Started With the Mac Operating System course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This class is designed for experienced Salesforce Administrators who are responsible for setting up, configuring, and managing Service Cloud. Prior to taking this class, you should have a solid understanding of Salesforce functionality and concepts, at least 6 months of experience using Salesforce, and the Salesforce Administrator credential or equivalent knowledge. Overview Set up the case management process automating the support process with queues, assignment/escalation rules, and Process Builder. Configure Salesforce knowledge to help you manage the creation, publication, and maintenance of knowledge articles. Enable entitlements to set up service contracts. Set up the Salesforce Service Console app to help your support reps work more efficiently. Understand the capabilities of the Softphone Utility in the Lightning Console. Configure online chat with customers using Web Chats. Understand and set up communities. Leverage Service Cloud to scale your support efforts and improve customer service. In this 2-day class, Service Cloud experts will walk you through how to configure and maintain Service Cloud for your organization. Learn how to set up service contracts with milestones and entitlements, set up the Service Console application, add the Softphone Utility to your Lightning Console, and set up Web Chats to provide frictionless customer support. Learn how to configure a Customer Community so you can connect customers to knowledge articles and community members to find answers instantly. Case Escalations and Entitlements Create processes to streamline a support team?s workflow and case management. Customize fields, page layouts, and record types for different kinds of support cases. Define picklist values for each new record type. Create case assignment rules, queues, and escalation rules to push cases to the appropriate support team at the appropriate time. Create and manage entitlements to customize the level of support for each customer. Salesforce Knowledge Enable Lightning Knowledge and assign appropriate user licenses. Customize page layouts and record types to support knowledge article management. Customize access to, permissions for, and visibility of knowledge tools and processes. Create and manage articles to ensure quality of information. Manage and close cases more efficiently using knowledge articles. Lightning Service Console Create your own Service Console app. Customize the Lightning Console pages. Add Utilities to your console. Enable and utilize Chat (formerly Live Agent). Optimize the use of Omni-Channel. Salesforce Self-Service Communities Enable communities in your Salesforce org. Create a permission set for effective administration of communities. Customize the look and layout of the community. Add the Reputation component to the community. Additional course details: Nexus Humans Salesforce Administer and Maintain Service Cloud (ADX261) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administer and Maintain Service Cloud (ADX261) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This intermediate course is designed for integration specialists and senior-level developers with experience in IBM Integration Bus application development. Overview After completing this course, you should be able to:Use event driven message processing to control the flow of messages by using message aggregation, message collections, message sequences, and time-sensitive nodesTransform data by using Microsoft .NET and XML stylesheetsAnalyze and filter information in complex XML documentsExtend DFDL message modelsUse message sets and the Message Repository Manager (MRM) parserProvide a message flow application as a web serviceRequest a web service from within a message flowDescribe how to implement WS-Addressing and WS-Security standards in IBM Integration BusCreate an integration serviceCreate and implement an IBM MQ request and response service definitionCreate and implement a database service definitionConfigure security-enabled message processing nodesCreate a decision service that implements business rules to provide routing, validation, and transformationExpose a set of integrations as a RESTful web serviceUse a global cache to store static dataRecord and replay data that a message flow application processesImplement publish and subscribe with IBM Integration BusDescribe the workload management options for adjusting the message processing speed, and controlling the actions that are taken on unresponsive flows and threadsConstruct user-defined patternsDescribe how IBM Integration Bus integrates with other IBM products such as IBM WebSphere Enterprise Service Bus and IBM DataPower Appliances This course focuses on using IBM Integration Bus to develop, deploy, and support platform-independent message flow applications and integration services. Course Outline Course introduction Using event driven processing nodes Exercise: Implementing message aggregation Transforming data with Microsoft .NET Transforming data with XSL stylesheets Analyzing XML documents Modeling complex data with DFDL Exercise: Extending a DFDL model Working with message sets and the MRM domain Supporting web services Exercise: Implementing web services Developing integration solutions by using integration services Exercise: Creating an integration service Connecting a database by using a discovered service Connecting IBM MQ by using a discovered service Exercise: Creating IBM MQ and database services Creating a decision service Exercise: Creating a decision service Developing integration solutions by using a REST API Using the global cache Implementing message flow security Exercise: Implementing IBM Integration Bus runtime security Implementing publish/subscribe Monitoring message flow events Exercise: Recording and replaying message flow data Managing the workload Creating patterns for reusability Extending IBM Integration Bus Course summary Additional course details: Nexus Humans WM676 IBM Integration Bus V10 Application Development II training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the WM676 IBM Integration Bus V10 Application Development II course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.