Duration 3 Days 18 CPD hours This course is intended for This course is designed for Pardot Marketers and Salesforce Administrators responsible for designing, building, and implementing marketing workflows and reports in the Pardot Lightning App. It's also for Business Users looking to learn more about the Pardot Lightning App. This course is a great foundation builder for anyone looking to take the Salesforce Pardot Specialist Certification Exam. Overview When you complete this course, you will be able to: Enable the Pardot Lightning App. Explain the relationship created between Pardot and Salesforce once the Pardot Lightning App has been enabled. Generate leads with Pardot Lightning App's various lead generation tools including forms, landing pages, and custom redirects. Manage leads with Pardot Lightning App's lead management tools including page actions, automation rules, segmentation rules, dynamic lists, and completion actions. Engage leads with Pardot Lightning App's lead engagement tools including email, personalization, dynamic content, and Engagement Studio. Qualify leads with Pardot Lightning App's scoring and grading functionality. Interpret data generated via Pardot Lightning App's reporting capabilities. Design and execute successful end-to-end marketing workflows using the Pardot Lightning App. Discover how to drive more qualified leads, nurture prospects through the sales cycle, and sell more effectively using the Pardot Lightning App. In this 3-day class, Pardot experts will show you how to design and implement marketing workflows in the Pardot Lightning App to make data-driven decisions and drive your company?s business forward. Learn how to create and automate dynamic emails, generate and qualify leads, and leverage reports and data to boost sales. Course Introduction Review Course Objectives Set Learner Expectations Review Housekeeping Items Review Additional Course Resources Explore Course Case Study Salesforce Integration Understand the Pardot-Salesforce Relationship Sync Data Between Salesforce and Pardot Enable the Pardot Lightning App in Salesforce Create Custom Fields Review Salesforce Campaigns Administration Create a Pardot Dashboard Authenticate Your Email Sending Domains Sync with Third-Party Applications Using Connectors Restore Assets from the Recycle Bin Create and Assign Users and User Groups Understand Usage Governance Visitors and Prospects Understand Pardot Visitors Understand Pardot Prospects List Management Create List Types Organize Prospects Using Static Lists Test Emails Using Test Lists Personalization and Email Marketing Personalize Your Emails with HML and Advanced Dynamic Content Automate Email Marketing Create Email Templates See What Works Best for Your Audience Using AB Testing Track Email Performance Using Email Reports Forms and Landing Pages Capture Leads with Forms Convert Visitors to Leads Using Landing Pages Track Leads with Forms and Landing Page Reports Track Clicks Using Custom Redirects Create Custom Redirect Reports Lead Management Trigger Page Actions Automate Actions from a Marketing Element Using Completion Actions Create a List of Prospects and Apply a Segmentation Action Using Segmentation Rules Create Repeatable, Criteria-Based Automation Rules Create Dynamic Lists Choose an Automation Tool Lead Qualification Understand Prospect Scoring Grade Prospects Based on Profiles Lead Nurturing Build an Engagement Program Create Engagement Program Reports Additional course details: Nexus Humans Salesforce Drive Sales with the Pardot Lightning App (PDX101) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Drive Sales with the Pardot Lightning App (PDX101) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3 Days 18 CPD hours This course is intended for This intermediate course is for application programmers who need to write embedded SQL COBOL or PL/I programs in either a DB2 9 or DB2 10 for z/OS environment. Overview Incorporate static SQL statements in an application program Prepare the program for execution Validate execution results are correct Produce code to support multiple rows being returned from the database manager using cursors Identify considerations regarding units of work, concurrency, and restart of programs Identify differences between static and dynamic SQL Provide test data for applications Discuss program and DB2 options relative to performance of static SQL This course enables you to acquire the skills necessary to produce application programs that manipulate DB2 databases. Emphasis is on embedding Structured Query Language (SQL) statements and preparing programs for execution. CV720G;CF82G;DB2 Concepts Identify DB2 family products Explain DB2 workstation component functions Identify DB2 objects Identify the key differences between static SQL and other application alternatives for accessing DB2 data Program Structure I Embed INSERT, UPDATE, DELETE and single-row SELECT statements in application programs Effectively communicate with DB2 when processing NULL values and determining success of statement execution Demonstrate use of DB2 coding aids Code CONNECT statements within an application program Identify connection types and impacts on a unit of work Program for the Call Attach Facility (CAF) Program Preparation Identify the additional steps necessary to prepare a program that contains embedded SQL for execution Describe the functions of the DB2 PRECOMPILE and BIND processes Describe factors relevant to the BIND process, including RUNSTATS positioning, package status, parameters, and authorization requirements Program Structure II Use DECLARE, OPEN, FETCH, and CLOSE CURSOR statements to handle select criteria that may return multiple rows in application programs Issue positioned UPDATE and DELETE statements Identify how scrollable cursors can be used Recovery and Locking Concepts Define a unit of recovery Identify the basic locking strategies used by DB2 Dynamic SQL Introduction Describe the difference between static and dynamic SQL List the types of dynamic statements Code dynamic SQL in a program Managing Test Data Identify methods to insert data into a table Use the LOAD or IMPORT utility Identify the purpose of the RUNSTATS utility Identify the purpose of the REORG utility Performance Considerations Use programming techniques that enhance DB2 application performance by following general guidelines, using indexable predicates, and avoiding unnecessary sorts Identify the access paths available to DB2 List common causes of deadlocks and avoid such causes when possible Use the EXPLAIN tools as aids to develop applications that emphasize performance Additional course details: Nexus Humans CV722 IBM DB2 11 for z/OS Application Programming Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CV722 IBM DB2 11 for z/OS Application Programming Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 4 Days 24 CPD hours This course is intended for This course is designed for IT professionals with experience or interest in delivering Field Service solutions for large-scale customers. Overview Identify the key components involved in Field Service Implementations. Define the products and services that will be delivered to customers. Determine which pricing options to use in specific scenarios. Determine which resources are required. Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing workloads for mobile workers. This course will equip students with the skills necessary to identify and configure the key components that are used to deliver Field Service and mobile solutions. Key topics include identifying the organizational considerations that will drive configuration decisions and common configuration aspects. This course helps students better understand the bigger picture and end goals focused around implementations that aid in designing more efficient solutions that align with customer and organizational goals. Configure Field Service Introduction to configuring Field Service Defining products and services Defining tax codes Resource Scheduling Configuration Mapping and location information Configuring resource components Defining account preferences Defining and Configuring Bookable Resources Defining bookable resources Resource pools, crews and facilities Configure Incidents Creating an incident Using service tasks Inventory and Work Order Management Configure Field Service work orders Creating work orders Managing work orders Field Service Agreements Using Field Service agreements Set up bookings Set up invoices Inventory and Purchasing Manage customer assets Manage inventory Purchasing and returns Field Service Mobile Mobile client overview Install and deploy Field Service mobile projects Manage mobile projects Deploy the mobile client Universal Resource Scheduling URS overview and configuration Enabling entities for URS Customize entities for URS Managing Scheduling Options Using the schedule board Schedule items Rescheduling and substituting resources Crew and pool scheduling Customizing the Schedule Board Configure the board Create additional schedule boards Use views to enhance the schedule board Configuring schedule board queries and filters Working with requirement groups Advanced Scheduling Options Working with resource scheduling optimization Defining optimization goals Defining optimization scopes Defining optimization profiles Single resource scheduling Additional course details: Nexus Humans MB-240T00 Dynamics 365 for Field Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-240T00 Dynamics 365 for Field Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for people who have made the transition to remote working and now wish to fully leverage Microsoft Teams for their day to day business needs. Done in a show and Tell style, this course is designed to give business users a thorough understanding of how to use Teams features from an organizational perspective. Features such as: how to manage communications, file sharing for collaboration, calendar events, conference calling, search functions and other daily tasks. Prerequisites: To ensure your success in this course, you should have end-user skills with any current version of Windows, including being able to open and close applications, navigate basic file structures, and manage files and folders. Overview Overview of Teams Permissions, Access & Restrictions Team Management (Power Users) Team Management (End Users) Communication and Collaboration Searching and Activity Sharing Files Customizing your settings Meetings and Calls Done in a show and Tell style, this course is designed to give business users a thorough understanding of how to use Teams features from an organizational perspective. Overview What is Microsoft Teams? How to Access Microsoft Teams Etiquette for using teams Integration and Storage Capabilities Interface Permissions, Access & Restrictions Owner, Member & Guest Team restrictions Channel restrictions Call Restrictions Team Management (Power Users) Create a Team Access administrator settings Add/delete members to a Team Add/delete a guest user Create and manage Channels Create and manage Private channels Customize Channel tabs Creating Tags Team Management (End Users) Getting your Channel email address Integration with Outlook Leave a Team or Channel Communication and Collaboration Team Conversations Using the New Conversation panel Replying to a conversation Using the interactive options Deleting and editing a conversation Turn off notifications for a conversation Using Mentions and Tags Saving messages Accessing your saved messages Accessing recent chats Create a new Chat for one-2-one Create a new chat for group chats Read Receipts Pop out Chats Searching and Activity Use the search tool to find Specific messages Files People Accessing your Activity Accessing your Feed Filtering your feed and activity Sharing Files Uploading files Viewing files Attaching files to a conversation Sharing a link to a file Edit and Collaborate on files Create files Open files in Teams Online Desktop SharePoint Add a file to a tab Share file outside your organization Customizing your settings Filter Teams Hide channels Channel notifications Channel analytics Changing your Status Setting your status message Controlling the general user settings Controlling your privacy settings Controlling your personal notification settings Controlling your device settings (headphones and microphone) Controlling your call settings Setting your Voicemail message Controlling your app permissions Meetings and Calls Accessing your calendar Calendar views Create a Teams meeting Meeting options Meeting requests and RSVP options Join a Teams meeting Copy join information Create a meeting from Outlook Using the Meet Now option Sharing your screen Changing your background image Adding more people to a meeting Meetings menu Download meeting attendees End meetings for everyone (Organizer only) Accessing your Contacts Accessing your Voicemail Accessing your call history Additional course details: Nexus Humans Microsoft Teams for the Remote Business User training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Teams for the Remote Business User course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Anyone who works with IBM SPSS Statistics and wants to learn advanced statistical procedures to be able to better answer research questions. Overview Introduction to advanced statistical analysis Group variables: Factor Analysis and Principal Components Analysis Group similar cases: Cluster Analysis Predict categorical targets with Nearest Neighbor Analysis Predict categorical targets with Discriminant Analysis Predict categorical targets with Logistic Regression Predict categorical targets with Decision Trees Introduction to Survival Analysis Introduction to Generalized Linear Models Introduction to Linear Mixed Models This course provides an application-oriented introduction to advanced statistical methods available in IBM SPSS Statistics. Students will review a variety of advanced statistical techniques and discuss situations in which each technique would be used, the assumptions made by each method, how to set up the analysis, and how to interpret the results. This includes a broad range of techniques for predicting variables, as well as methods to cluster variables and cases. Introduction to advanced statistical analysis Taxonomy of models Overview of supervised models Overview of models to create natural groupings Group variables: Factor Analysis and Principal Components Analysis Factor Analysis basics Principal Components basics Assumptions of Factor Analysis Key issues in Factor Analysis Improve the interpretability Use Factor and component scores Group similar cases: Cluster Analysis Cluster Analysis basics Key issues in Cluster Analysis K-Means Cluster Analysis Assumptions of K-Means Cluster Analysis TwoStep Cluster Analysis Assumptions of TwoStep Cluster Analysis Predict categorical targets with Nearest Neighbor Analysis Nearest Neighbor Analysis basics Key issues in Nearest Neighbor Analysis Assess model fit Predict categorical targets with Discriminant Analysis Discriminant Analysis basics The Discriminant Analysis model Core concepts of Discriminant Analysis Classification of cases Assumptions of Discriminant Analysis Validate the solution Predict categorical targets with Logistic Regression Binary Logistic Regression basics The Binary Logistic Regression model Multinomial Logistic Regression basics Assumptions of Logistic Regression procedures Testing hypotheses Predict categorical targets with Decision Trees Decision Trees basics Validate the solution Explore CHAID Explore CRT Comparing Decision Trees methods Introduction to Survival Analysis Survival Analysis basics Kaplan-Meier Analysis Assumptions of Kaplan-Meier Analysis Cox Regression Assumptions of Cox Regression Introduction to Generalized Linear Models Generalized Linear Models basics Available distributions Available link functions Introduction to Linear Mixed Models Linear Mixed Models basics Hierachical Linear Models Modeling strategy Assumptions of Linear Mixed Models Additional course details: Nexus Humans 0G09A IBM Advanced Statistical Analysis Using IBM SPSS Statistics (v25) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 0G09A IBM Advanced Statistical Analysis Using IBM SPSS Statistics (v25) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours Overview This skills-focused course combines expert instructor-led discussions with practical hands-on labs that emphasize useful, current techniques, best practices and standards. Working in this hands-on lab environment, guided by our expert practitioner, you'll learn about and explore: Review of the File System Introduction to Shells: sh, bash, and ksh Shell Programming Advanced Shell Features Text Manipulation Utilities File Processing Utilities Multitasking and Batch Processing Regular Expressions Intermediate Linux: Shell, Bash, Text Manipulation, Multitasking & More is a two-day course designed to provide you with hands on experience using standard Linux commands and utilities used for day-to-day tasks including file manipulation, program execution and control, and effective use of the shell and desktop environments. Throughout the course you?ll explore key concepts to Linux core functionality, while learning the system's most commonly used commands. You?ll also learn the Bourne shell, Bash shell and Korn shell programming techniques you?ll need to read and modify existing shell scripts, and create your own. Data manipulation utilities and shell syntax for synthesizing command pipelines are also emphasized throughout the course. Review of the File System File System Organization File Types File and Directory Naming Rules and Conventions Commands for Navigating the File System Introduction to Inodes Ownership, Permissions, and Dates Manipulating Files and Links Manipulating Directories Determining Disk Usage Other File System Utilities Introduction to Shells: sh, bash, and ksh Shell Functions I/O Redirection and Pipes Command Separation and Grouping Background Execution Filename Expansion Shell Variables Command Substitution Quoting and Escaping Metacharacters Bash Shell Features Korn Shell Features Command Execution Startup Files Customizing the User Environment Shell Programming Shell Script Features and Capabilities Creating and Running a Script Working With Variables Environment Variables Working With Data Types Formatting Base Conversion Setting Special Attributes Input/Output Techniques Conditional Constructs if/then else/elif Looping Constructs for, while, until Math Operators Advanced Shell Features Manipulating Strings Writing and Calling Functions Controlling Process Priorities Interpreting Command Line Arguments Making Scripts Interactive Special Shell Variables Advanced I/O with Streams Improving Performance of Scripts Text Manipulation Utilities Editing a File from a Script Scripting with ed or sed UNIX and Linux Utilities to Manipulate Files Regular Expressions grep and egrep The Stream Editor sed Sorting in Scripts Generating Reports with awk Splitting Large Files Counting Words, Lines, and Characters Transforming File Contents File Processing Utilities Examining and Comparing Files Reporting Differences Between Files Comparing Files of Any Format Displaying Data in Octal and Hex Compressing Data Converting File Formats Extracting Text Strings Multitasking and Batch Processing Multitasking Scheduled Execution Using cron The at and batch Commands Regular Expressions Regular Expression Overview Regular Expression Implementations Regular Expressions RE Character Classes Regex Quantifiers RE Parenthesis Additional course details: Nexus Humans Intermediate Linux (TTLX2104) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Intermediate Linux (TTLX2104) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 2 Days 12 CPD hours This course is intended for Dieser Kurs richtet sich an Personen, die als Systemadministratoren, Informatiker, Netzwerktechniker oder Computeringenieure arbeiten und an alle, die mit Ubiquiti-Produkten bereits Erfahrung gesammelt haben. Overview Nach dem Training kennen Sie die wichtigsten WLAN-Konzepte und haben praktische Erfahrung bei der Installation und Administrierung von UniFi Controller, Access Point, Gateways und Switches gesammelt. Werden Sie zertifizierter Ubiquiti Enterprise Wireless Admin (UEWA). Der zweitâgige Kurs wurde von ubiquiti konzipiert, um Sie fÂr die Herausforderungen heutiger Enterprise Netzwerke vorzubereiten. Wlan Grundlagen Lizenzfreie Frequenzbânder Regularien fÂr die inbetriebnahme WLAN Standards Zugriffsm'glichkeiten Netzwerk Hardware WLAN Planung Abdeckung, Frequenzen und Leistung Antennentechnologie m'gliche St'rungen im System Airtime, Kapazitât und Features gemischte Netzwerke Inbetriebnahme Einmessen und Organisation Funkzellen und Å¡berlappungen Verkabelung und PoE Leistungsmessung Basiskonfigurieren der Unifi Produkte Gruppen / Benutzer Layer 2 Adoptierung SSID, Sicherheit und VLANs Analyse Fortgeschrittenes Einbinden Âber Layer 3 Controller in der Cloud Layer-3 Adoptierung Methoden (SSH, DNS, DHCP) Minimum RSSI Roaming Zugriffskontrolle Gâste WLANs Am zweiten Tag findet eine PrÂfung Âber die erworbenen Kenntnisse statt. Die Kursunterlagen und die Online PrÂfung sind in englischer Sprache. Bitte bringen Sie zu dem Lehrgang ein Notebook mit Ethernet Anschluss, Win7 Pro oder h'her und Admin Rechten mit. Additional course details: Nexus Humans Ubiquiti Enterprise Wireless Admin (UEWA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Ubiquiti Enterprise Wireless Admin (UEWA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 3.75 Days 22.5 CPD hours This course is intended for New systems administrators Overview When you complete this course, you will be able to:Customize your application, including page layouts, fields, tabs, and business processes in Lightning Experience.Learn how security settings created in Salesforce Classic are applied in Lightning.Maintain and import clean data in Lightning.Use Lightning features to create high-value reports and dashboards.Understand how workflow automation complies with Lightning This course is the core training that ensures your success with Salesforce Lightning. It?s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment. Getting Around the App Data Model and Navigation Lightning Experience Help & Training Getting Your Organization Ready for Users Setting Up the Company Profile Configuring the User Interface Setting Up Activities and Calendars Configuring Search Settings Setting Up Chatter Groups Mobile Access with Salesforce1 Setting Up & Managing Users Managing User Profiles Managing Users Setting Up Chatter Free Users and Invites Troubleshooting Login Issues Security & Data Access Restricting Logins Determining Object Access Setting Up Record Access Creating a Role Hierarchy Dealing with Record Access Exceptions Managing Field-level Security Object Customizations Administering Standard Fields Creating New Custom Fields Creating Selection Fields: Picklists and Lookups Creating Formula Fields Working with Page Layouts Working with Record Types and Business Processes Maintaining Data Quality Managing Data Import Wizards Data Loader Data.com Mass Transfer Backing Up Data Mass Delete and Recycle Bin Reports & Dashboards Running and Modifying Reports Creating New Reports with the Report Builder Working with Report Filters Summarizing with Formulas and Visual Summaries Printing, Exporting, and Emailing Reports Building Dashboards Automation Email Templates Workflow Rules Process Builder Lead Automation Managing the Support Process Managing and Resolving Cases Customizing a Support Process Automating Support Understanding the Salesforce Console for Service Collaborating in the Service Cloud Analyzing Support Data Additional course details: Nexus Humans Salesforce Administration Essentials for New Admins in Lightning Experience (ADX201) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Salesforce Administration Essentials for New Admins in Lightning Experience (ADX201) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 5 Days 30 CPD hours This course is intended for This intermediate course is for the Information Systems communications professional who is planning to install TCP/IP for z/OS and for TCP/IP users who are interested in installing and customizing IBM's TCP/IP product in interoperability environments and main applications. Overview Describe IBM's z/OS TCP/IP product offering Describe the installation requirements and system customization for the z/OS TCP/IP implementation Define network interface attachments that produce connectivity for z/OS TCP/IP communications Construct TCP/IP configuration statements for z/OS to allow operation and connectivity to an existing TCP/IP network Configure TCP/IP for z/OS for basic communications functions Construct TCP/IP configuration statements for z/OS for selected TCP/IP application protocols services This course is designed to provide the skills for basic implementation and customization of TCP/IP on z/OS. TCP/IP for z/OS introduction . z/OS system prerequisites for TCP/IP . Basic customization . Network interfaces . Name services . OMPRoute . Telnet . Enterprise Extender . SyslogD . FTP . SMTP . Additional course details: Nexus Humans CB69 IBM TCP/IP for z/OS Implementation Workshop training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CB69 IBM TCP/IP for z/OS Implementation Workshop course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Duration 1 Days 6 CPD hours This course is intended for This course is for anyone who finds themselves needing to improve their negotiating skills in the workplace. Overview Develop the skills necessary for successful negotiation. Identify key negotiation concepts and strategies. Learn the key elements in preparing for negotiation to help ensure success. Develop a BATNA (Best Alternative to a Negotiated Agreement) before starting negotiation. Identify what we bring to the negotiation table that could get in the way of successful negotiation. Generate options to getting to a shared agreement Prepare for and practice negotiating in a safe environment Being able to negotiate well is critical for any project professional. You need to clarify what you hope to gain from negotiating, as well as understand the other side?s objectives to reach a mutually beneficial result. This course provides essential tips on how to prepare for negotiation, including managing emotions and understanding what all parties contribute to the process. You will also learn the difference between positions and interests and how to bargain to generate options to find the win-win. The course provides an opportunity to apply concepts taught to a real-life situation and to practice negotiating in a safe environment. Note: This course will earn you 7 PDUs. 1 - Negotiation Overview Negotiation defined Negotiation strategies 3 Negotiation approaches Negotiation Process 2 - Preparing your Negotiation Mindset Mental models Personal values Forms of power Managing emotions Identifying your personal hot buttons Cooling down techniques 3 - Prepare for Negotiation Determine if negotiation is your best path Determine negotiation goal Collect relevant information Identify your BATNA Identify your interests under your position Build an effective environment Prepare your opening statements 4 - Negotiation Tips to Remember Before you Begin Negotiating Present your opening statement Exchange information - identify interests Bargain and generate options for mutual gain Finalize agreement & conclude negotiation Overcoming negotiation challenges