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Duration 4.5 Days 27 CPD hours This course shows you how to configure IBM Datacap and its components on a multi-system setup. You also learn about IBM Datacap Navigator configuration, system administration, and maintenance.

Duration 5 Days 30 CPD hours This course is intended for This course is for IT Professionals with expertise in designing and implementing solutions running on Microsoft Azure. They should have broad knowledge of IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance. Azure Solution Architects use the Azure Portal and as they become more adept they use the Command Line Interface. Candidates must have expert-level skills in Azure administration and have experience with Azure development processes and DevOps processes. Overview Secure identities with Azure Active Directory and users and groups. Implement identity solutions spanning on-premises and cloud-based capabilities Apply monitoring solutions for collecting, combining, and analyzing data from different sources. Manage subscriptions, accounts, Azure policies, and Role-Based Access Control. Administer Azure using the Resource Manager, Azure portal, Cloud Shell, and CLI. Configure intersite connectivity solutions like VNet Peering, and virtual network gateways. Administer Azure App Service, Azure Container Instances, and Kubernetes. This course teaches Solutions Architects how to translate business requirements into secure, scalable, and reliable solutions. Lessons include virtualization, automation, networking, storage, identity, security, data platform, and application infrastructure. This course outlines how decisions in each theses area affects an overall solution. Implement Azure Active Directory Overview of Azure Active Directory Users and Groups Domains and Custom Domains Azure AD Identity Protection Implement Conditional Access Configure Fraud Alerts for MFA Implement Bypass Options Configure Guest Users in Azure AD Configure Trusted IPs Manage Multiple Directories Implement and Manage Hybrid Identities Install and Configure Azure AD Connect Configure Password Sync and Password Writeback Configure Azure AD Connect Health Implement Virtual Networking Virtual Network Peering Implement VNet Peering Implement VMs for Windows and Linux Select Virtual Machine Size Configure High Availability Implement Azure Dedicated Hosts Deploy and Configure Scale Sets Configure Azure Disk Encryption Implement Load Balancing and Network Security Implement Azure Load Balancer Implement an Application Gateway Understand Web Application Firewall Implement Azure Firewall Implement Azure Front Door Implementing Azure Traffic Manager Implement Storage Accounts Storage Accounts Blob Storage Storage Security Managing Storage Accessing Blobs and Queues using AAD Implement NoSQL Databases Configure Storage Account Tables Select Appropriate CosmosDB APIs Implement Azure SQL Databases Configure Azure SQL Database Settings Implement Azure SQL Database Managed Instances High-Availability and Azure SQL Database In this module, you will learn how to Create an Azure SQL Database (single database) Create an Azure SQL Database Managed Instance Recommend high-availability architectural models used in Azure SQL Database Automate Deployment and Configuration of Resources Azure Resource Manager Templates Save a Template for a VM Evaluate Location of New Resources Configure a Virtual Hard Disk Template Deploy from a template Create and Execute an Automation Runbook Implement and Manage Azure Governance Create Management Groups, Subscriptions, and Resource Groups Overview of Role-Based Access Control (RBAC) Role-Based Access Control (RBAC) Roles Azure AD Access Reviews Implement and Configure an Azure Policy Azure Blueprints Manage Security for Applications Azure Key Vault Azure Managed Identity Manage Workloads in Azure Migrate Workloads using Azure Migrate VMware - Agentless Migration VMware - Agent-Based Migration Implement Azure Backup Azure to Azure Site Recovery Implement Azure Update Management Implement Container-Based Applications Azure Container Instances Configure Azure Kubernetes Service Implement an Application Infrastructure Create and Configure Azure App Service Create an App Service Web App for Containers Create and Configure an App Service Plan Configure Networking for an App Service Create and Manage Deployment Slots Implement Logic Apps Implement Azure Functions Implement Cloud Infrastructure Monitoring Azure Infrastructure Security Monitoring Azure Monitor Azure Workbooks Azure Alerts Log Analytics Network Watcher Azure Service Health Monitor Azure Costs Azure Application Insights Unified Monitoring in Azure

Duration 4 Days 24 CPD hours This course is intended for System installers System integrators System administrators Network administrators Solutions designers Overview After completing this course, you should be able to: Explain transactional service activation and how it relates to business requirements Explain the benefits and uses of Cisco NSO Explain how Cisco NSO communicates with network devices Understand the NETCONF protocol and be able to read and write simple YANG models Install NSO and describe how NSO uses NETCONF and the Device Manager component Understand the difference between devices that are fully NETCONF capable and those that are less or not NETCONF capable Explain the YANG service model structure Describe how YANG is used with NSO, create and deploy a service, and explain NSO FASTMAP Design and manage services with YANG models Perform NSO configuration and basic troubleshooting, and describe the following NSO features: integration options, alarms and reporting, scalability and performance options, and available function packs Use logs to troubleshoot the Cisco NSO deployment and check NSO communication with network devices Explain the mapping logic of service parameters to device models and consequently to device configurations Describe the use of different integration options and APIs Explain the use of Reactive FASTMAP for manipulating and implementing advanced Network Functions Virtualization (NFV) components Describe the use of feature components and function packs Define and explain the European Telecommunications Standards Institute (ETSI) Open Source NFV Management and Orchestration (MANO) principles and solution Work with the alarm console, and understand the NSO alarm structure and how it conforms to modern network operations procedures The Cisco NSO Essentials for Programmers and Network Architects (NSO201) v. 4.0 course introduces you to Cisco© Network Services Orchestrator (NSO). You will learn to install Cisco NSO and use it to manage devices and create services based on YANG templates with XPath. This course provides an overview of NSO as a network automation solution, as well as introductions to NETCONF, YANG, and XPath. You will learn about managing devices and creating device templates, service management and service package creation, network element drivers, interfacing with other systems using APIs, configuring and troubleshooting system settings, managing alarms and reporting, configuring NSO for scalability and performance, and capabilities that can be added to Cisco NSO. Introduction to Cisco NSO Meeting Challenges with Orchestration Challenges of Network Management Challenges of Network Orchestration NSO Features and Benefits That Meet Challenges Standardized Approach What Is NSO? Logical Architecture Components What Does NSO Do? Orchestration Use Cases How Does NSO Work? Introduction to NETCONF and YANG Packages Mapping Logic Network Element Drivers (NEDs) Resources and Training Resources Training Get Started with Cisco NSO Installing Cisco NSO Setup Overview Cisco NSO Local Installation Installing NEDs Using NetSim NETCONF Overview Challenges of Network Management Introduction to NETCONF NETCONF Operation Device Manager Device Manager Overview Device Configuration Management Device Connection Management Templates and Groups Other Device Management Tools Service Manager Essentials YANG Overview Introduction to YANG Other Representations of YANG Data Types XPath Overview Basic YANG Statements Can You Spot the Error? Using Services Package Architecture Creating a Service Package Sample Service Configuration Service Template YANG Service Model Deploying a Service Model-to-Model Mapping Mapping Introduction Mapping Logic FASTMAP Template Processing Service Design and Cisco NSO Programmability Service Design Service Design Overview Top-Down Approach Bottom-Up Approach Device Configuration Service Model Service Management Service Management Tasks Service Lifecycle Management Guidelines NSO Programmability Introduction NSO Programmability Overview Python Service Skeleton Creating a Service YANG Model Creating a Service Template Template Processing with Python Cisco NSO Flexibility System Configuration and Troubleshooting System Configuration System Troubleshooting Integration Integration Options NETCONF Server Web Integration SNMP Agent Alarm Management and Reporting Alarm Management Reporting Scalability and Performance High Availability High-Availability Cluster Communications Clustering Layered Service Architecture Addressing Performance Limitations Components and Function Packs Function Packs NFV Orchestration Reactive FASTMAP

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

Duration 3 Days 18 CPD hours This course is intended for This class is ideal for business users - the people who need to learn what's possible with Salesforce functionality across the suite of products, but aren't necessarily responsible for managing the application. If you're a customer service manager, business executive, business operations manager, sales operations manager, or any other operations, management, or process analysis 'super user,' this class is just what you need to better understand the business value of the Salesforce Platform. Overview Describe the primary business value of each major Salesforce Cloud. Manage users and data. Manage basic org configuration. Create email templates. Create reports and dashboards. Apply and champion Chatter. Understand the Salesforce implementation and maintenance lifecycle. Extend Salesforce functionality beyond basic configuration. Explore what?s possible with Salesforce. In this 3-day class, our Salesforce experts will walk you through the Salesforce Platform, its specific applications, and their business values and benefits. Familiarize yourself with Salesforce Cloud, and learn about platform features and processes to more effectively support day-to-day Salesforce operations within your organization. Through interactive lectures, discussions, and hands-on exercises, you?ll recognize the core elements of the implementation lifecycle, the key considerations to drive user adoption, and the important components of ongoing management of your Salesforce environment. Introduction Understand How Salesforce Works Explore Salesforce Applications Review Salesforce Organization Data Access and Security Control Org Access Manage Who Views and Modifies Objects Unlock Access to Records Share Access to Records Lock Down Individual Fields User Management and Troubleshooting Create New Users Troubleshoot Login, Record Access, and Field Visibility Issues Salesforce Customizations Think About Your Implementation Explore Custom Fields, Picklists, Page Layouts, and Record Types Create Email Templates Business Processes Automation Review Validation Rules Review Assignment and Escalation Rules Review Web-to-Lead and Entitlements Review Lightning Process Builder and Workflow Review Approval Processes and Visual Workflow Reports Explore the Reports Tab, Folders, and Formats Explore the Report Builder Summarize Your Data Dashboards and Data Insights Get More Insight from Your Data Visualize Your Data with Dashboards Create Your Analytics Strategy Everyday Salesforce Collaborate with Chatter, Groups, and Communities Share Feedback with Chatter Answers and Ideas Go Mobile with Salesforce1 Make Salesforce Part of Your Day Data Management Create a Data Migration Strategy Ensure Data Quality Extending Salesforce Drive a Salesforce Implementation Customize Salesforce Using Custom Objects, Apps, and the Salesforce AppExchange Build It Yourself Wrap-up and Certification Review the Certification Process and Resources

Duration 5 Days 30 CPD hours This course is intended for This course is intended for IT professionals who will be responsible for the support of guests and other virtual machines running in the z/VM environment. It assumes that these persons will have little or no experience in the z/VM environment. Additionally anyone responsible for installing, customizing, and maintaining Linux on System z. Overview Describe the process of running guests under z/VM Define virtual machines to z/VM and reload the directory Customize the CP component of the z/VM system Customize the TCP/IP files on z/VM Apply service to the z/VM system Install SUSE Linux on System z Install additional packages Describe zLinux system management process Describe zLinux backup and recovery procedures Manage and update zLinux network connectivity issues Implement the z/VM Performance Toolkit Prerequisite to z/VM and Linux Connectivity and Management (ZV100) Prerequisite to z/VM RACF and DirMaint Implementation (ZV200) Introduces system programmers to the tasks required to support a z/VM operating system; providing an overview of the processes required to install z/VM & perform the required tailoring steps to support guest operating system virtual machines & CMS users. z/VM and zLinux overview . Installation . Directory . CP system configuration . z/VM networking . VMSES/E . Installing SUSE Linux on System z . Installing additional packages . Network connectivity . System management . Backup and recovery . z/VM Performance Toolkit configuration .

Duration 2 Days 12 CPD hours This course is intended for This course is intended for network operators, network administrators, network engineers, network architects, security administrators, and security architects responsible for installation, setup, configuration, and administration of the BIG-IP AFM system. This course uses lectures and hands-on exercises to give participants real-time experience in setting up and configuring the BIG-IP Advanced Firewall Manager (AFM) system. Students are introduced to the AFM user interface, stepping through various options that demonstrate how AFM is configured to build a network firewall and to detect and protect against DoS (Denial of Service) attacks. Reporting and log facilities are also explained and used in the course labs. Further Firewall functionality and additional DoS facilities for DNS and SIP traffic are discussed. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP System Configuration Leveraging F5 Support Resources and Tools Module 2: AFM Overview AFM Overview AFM Availability AFM and the BIG-IP Security Menu Packet Processing Rules and Direction Rules Contexts and Processing Inline Rule Editor Module 3: Network Firewall AFM Firewalls Contexts Modes Packet Processing Rules and Direction Rules Contexts and Processing Inline Rule Editor Configuring Network Firewall Network Firewall Rules and Policies Network Firewall Rule Creation Identifying Traffic by Region with Geolocation Identifying Redundant and Conflicting Rules Identifying Stale Rules Prebuilding Firewall Rules with Lists and Schedules Rule Lists Address Lists Port Lists Schedules Network Firewall Policies Policy Status and Management Other Rule Actions Redirecting Traffic with Send to Virtual Checking Rule Processing with Packet Tester Examining Connections with Flow Inspector Module 4: Logs Event Logs Logging Profiles Limiting Log Messages with Log Throttling Enabling Logging in Firewall Rules BIG-IP Logging Mechanisms Log Publisher Log Destination Filtering Logs with the Custom Search Facility Logging Global Rule Events Log Configuration Changes QKView and Log Files SNMP MIB SNMP Traps Module 5: IP Intelligence Overview Feature 1 Dynamic White and Black Lists Black List Categories Feed Lists IP Intelligence Policies IP Intelligence Log Profile IP Intelligence Reporting Troubleshooting IP Intelligence Lists Feature 2 IP Intelligence Database Licensing Installation Configuration Troubleshooting IP Intelligence iRule Module 6: DoS Protection Denial of Service and DoS Protection Overview Device DoS Protection Configuring Device DoS Protection Variant 1 DoS Vectors Variant 2 DoS Vectors Automatic Threshold Configuration Variant 3 DoS Vectors Device DoS Profiles DoS Protection Profile Dynamic Signatures Dynamic Signatures Configuration DoS iRules Module 7: Reports AFM Reporting Facilities Overview Examining the Status of Particular AFM Features Exporting the Data Managing the Reporting Settings Scheduling Reports Examining AFM Status at High Level Mini Reporting Windows (Widgets) Building Custom Widgets Deleting and Restoring Widgets Dashboards Module 8: DoS White Lists Bypassing DoS Checks with White Lists Configuring DoS White Lists tmsh options Per Profile Whitelist Address List Module 9: DoS Sweep Flood Protection Isolating Bad Clients with Sweep Flood Configuring Sweep Flood Module 10: IP Intelligence Shun Overview Manual Configuration Dynamic Configuration IP Intelligence Policy tmsh options Extending the Shun Feature Route this Traffic to Nowhere - Remotely Triggered Black Hole Route this Traffic for Further Processing - Scrubber Module 11: DNS Firewall Filtering DNS Traffic with DNS Firewall Configuring DNS Firewall DNS Query Types DNS Opcode Types Logging DNS Firewall Events Troubleshooting Module 12: DNS DoS Overview DNS DoS Configuring DNS DoS DoS Protection Profile Device DoS and DNS Module 13: SIP DoS Session Initiation Protocol (SIP) Transactions and Dialogs SIP DoS Configuration DoS Protection Profile Device DoS and SIP Module 14: Port Misuse Overview Port Misuse and Service Policies Building a Port Misuse Policy Attaching a Service Policy Creating a Log Profile Module 15: Network Firewall iRules Overview iRule Events Configuration When to use iRules More Information Module 16: Recap BIG-IP Architecture and Traffic Flow AFM Packet Processing Overview

Duration 2 Days 12 CPD hours This course is intended for Technical professionals who support, install, deploy, or administer Check Point products in Cloud Environments. Overview Explain the nature of the cloud environment. Describe the five pillars of cloud architecture. Explain the Basics of Cloud Infrastructure. Explain the Basics of Cloud Automation. Explain Check Point Security Management and How it Applies to CloudGuard. Describe CloudGuard Security Gateway offerings. Describe Cloud Load Balancers. Explain CloudGuard Licensing. Explain the different Deployment options and architectures for CloudGuard. Explain how and why CloudGuard is automated. Describe the functions of CloudGuard that can be automated. Describe the tools used to automate CloudGuard. Explain CloudGuard Automation Requirements. Explain basic troubleshooting techniques specific to Check Point Security Management Servers and Security Gateways. Describe the steps for Troubleshooting CloudGuard Network Installation. Explain the tools and techniques used to troubleshoot CloudGuard Network Automation. Explain the need for Cloud Security Posture Management. Describe the posture management tools available in CloudGuard. Explain methods for correcting Cloud Security Posture Management issues. Learn basic concepts and develop skills necessary to administer Check Point CloudGuard security solutions Course Outline Deploy a Security Management Server in the Cloud. Install a Security Gateway Image. Create Virtual Networks. Deploy Internal and External Load Balancers Deploy a Security Gateway Using Templates. Assign Public IP Addresses to Cloud Devices Create Web Servers in the Cloud. Configure North-South Traffic Policy. Configure East-West Traffic Policy and Routes. Troubleshoot North-South Traffic Issues. Troubleshoot East-West Traffic Issues.

Duration 3 Days 18 CPD hours This course is intended for Built for IT Professionals working with Citrix SD-WAN, with little or no previous SD-WAN experience. Potential students include networking administrators, engineers, and architects interested in learning how to deploy or manage Citrix SD-WAN. Overview Initial configuration and management of Citrix SD-WAN Deployment options available Citrix SD-WAN Orchestrator utilities and considerations Citrix SD-WAN administration, including monitoring and reporting In this three-day course, you will learn how Citrix SD-WAN can simplify branch networking for your organization. You?ll walk away understanding how to configure and manage SD-WAN, including the SD-WAN architecture, deployment options, provisioning, and how to use Citrix SD-WAN Orchestrator in your environment.Additional topics include: branch office deployment, SD-WAN monitoring, reporting, and diagnostics. Citrix SD-WAN Overview Citrix SD-WAN Use Cases Citrix SD-WAN Technical Overview Citrix SD-WAN Management Citrix SD-WAN Architecture Citrix SD-WAN Architecture Citrix SD-WAN Hardware Bypass Citrix SD-WAN Packet Processing Citrix SD-WAN Deployment Citrix SD-WAN Deployment Modes Citrix SD-WAN Branch Office Deployment Citrix SD-WAN Deployment Considerations Citrix SD-WAN Configuration Citrix SD-WAN Configuration Process Citrix SD-WAN Provisioning Citrix SD-WAN Orchestrator Citrix SD-WAN Orchestrator Overview Citrix SD-WAN Orchestrator Customer Onboarding Citrix SD-WAN Orchestrator Configuration Citrix SD-WAN Orchestrator Reporting Citrix SD-WAN Administration Citrix SD-WAN Administrative Tasks Citrix SD-WAN Monitoring Citrix SD-WAN Reporting Citrix SD-WAN Diagnostics

Duration 2 Days 12 CPD hours This course is intended for Authors Overview Please refer to course overview This course teaches experienced authors advanced report building techniques to enhance, customize, manage, and distribute reports. Additionally, the student will learn how to create highly interactive and engaging reports that can be run offline by creating Active Reports. Create query models Build a query and connect it to a report Answer a business question by referencing data in a separate query Create reports based on query relationships Create join relationships between queries Combine data containers based on relationships from different queries Create a report comparing the percentage of change Introduction to dimensional reporting concepts Examine data sources and model types Describe the dimensional approach to queries Apply report authoring styles Introduction to dimensional data in reports Use members to create reports Identify sets and tuples in reports Use query calculations and set definitions Dimensional report context Examine dimensional report members Examine dimensional report measures Use the default measure to create a summarized column in a report Focus your dimensional data Focus your report by excluding members of a defined set Compare the use of the filter() function to a detail filter Filter dimensional data using slicers Calculations and dimensional functions Examine dimensional functions Show totals and exclude members Create a percent of base calculation Create advanced dynamic reports Use query macros Control report output using a query macro Create a dynamic growth report Create a report that displays summary data before detailed data and uses singletons to summarize information Design effective prompts Create a prompt that allows users to select conditional formatting values Create a prompt that provides users a choice between different filters Create a prompt to let users choose a column sort order Create a prompt to let users select a display type Examine the report specification Examine report specification flow Identify considerations when modifying report specifications Customize reporting objects Distribute reports Burst a report to email recipients by using a data item Burst a list report to the IBM Cognos Analytics portal by using a burst table Burst a crosstab report to the IBM Cognos Analytics portal by using a burst table and a master detail relationship Enhance user interaction with HTML Create interactive reports using HTML Include additional information with tooltips Send emails using links in a report Introduction to IBM Cognos Active Reports Examine Active Report controls and variables Create a simple Active Report using Static and Data-driven controls Change filtering and selection behavior in a report Create interaction between multiple controls and variables Active Report charts and decks Create an Active Report with a Deck Create an Active Report with 11.0 visualizations