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Build modern responsive websites and UIs with Sass, and get started with exploring Flex and CSS Grid

Explore offline-first app development with Angular, Ionic, PouchDB, and CouchDB. Sync data effortlessly, design for web and mobile, and deploy with ease for a seamless user experience. Learn data synchronization, advanced features such as RxJS and custom pipes, implement state machines with XState, and build scalable, multi-platform web apps.

Highlights of the Course Course Type: Online Learning Duration: 5 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about UX design Understand the core competencies and principles of UX design Explore the various areas of UX design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert UX designer UX Design Course Online Master the skills you need to propel your career forward in UX design. This course will equip you with the essential knowledge and skillset that will make you a confident UX designer and take your career to the next level. This comprehensive UX design course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this UX design course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective UX design practice and equip you with the essential skills, confidence and competence to assist you in the UX design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in UX design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for UX designer or for people who are aspiring to specialise in UX design. Enrol in this UX design course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive UX design course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this UX design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This UX design course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This UX design course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This UX design course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction To User Expericne, Ux Roles and How to Be a UX Designer Can I Be A UX Designer 00:03:00 Different Roles Of UX Designers2 00:06:00 Major Parts Of Every UX Design 00:05:00 What Is Human Centered Design (HCD) 00:03:00 What Is Agile UX. (Student Request Headshot Video) 00:06:00 Double Diamond Model Of Design By Don Norman 00:05:00 Using Root Cause Analysis In UX Design 00:02:00 Seven Stages Of Action By Don Norman 00:05:00 5 Second Usability Test 00:02:00 What Are Affordances, Anti-Affordances And Signifiers 00:06:00 Human Centered Design, Double Diamond Model Of Design And Root cause Analysis Examples Of Affordances And Signifiers 00:06:00 Affordances & Signifiers Explained - Headshot Video 00:05:00 What Is Mapping And Natural Mapping 00:09:00 Conceptual And Mental Models In UX 00:06:00 Working Memory And Our Attention Span 00:06:00 Examples Of Working Memory And attention 00:07:00 Recognition Rather Than Recall 00:04:00 Examples Of Recognition Rather Than Recall 00:04:00 How User Expectations Actually Work 00:04:00 User Expectations Example - Headshot Video 00:02:00 Examples Of User Expectations 00:08:00 Limits Of Peripheral Vision 00:05:00 Examples Of Limited Peripheral Vision 00:07:00 What Is Context Of Use In User Experience 00:05:00 Explanation Of Context Of use - Headshot Video 00:02:00 Why Stakeholders Are As Important As Users 00:04:00 What Is Information Architecture. (Headshot Video) 00:05:00 Examples Of Information Architecture (Navigation Best Practices) 00:11:00 Human Laziness, Decision Paralysis And Reading Pattern 00:05:00 Principles & Behavior Patterns, Decision Making, Scanning Patterns And Change Blindness Human Decision making - How Old and New Brain works 00:03:00 Humans Hate Change 00:03:00 Our Goals And Change Blindness 00:03:00 Examples Of Human Behavior, Decision Paralysis And Why We Hate Change 00:08:00 Designing For Humans - How to Design Better Products For Humans Discoverability - Can Your Users Discover Your Product's Features 00:06:00 Learnability - Can Your Users Learn To Use Your Product Easily 00:04:00 Examples Of Visual And Audio Feedback 00:08:00 Feedback Within The Context - Walmart Example 00:03:00 Consistency In Design & Function With Examples 00:06:00 Constraints And How To Use Them To Improve UX 00:06:00 What Are Slips & Mistakes And How To Avoid Them 00:04:00 Designing For Errors With Examples 00:05:00 User Always In Control With Examples 00:04:00 Using Grouping And Chunking To Improve UX 00:07:00 Physical & Mental Limitations Of Humans 00:04:00 How Developers Can Improve User Experience? Using Design Patterns - Don't re-Invent The Wheel 00:05:00 Why Users Always Need Speed And When To Use Delays 00:06:00 Power Of Smart Defaults & Suggestion 00:06:00 Guiding And Training Users At Every Step 00:04:00 Reduce Number Of Barriers To Entry For Users 00:05:00 Use Natural Language Rather Than Codes 00:08:00 Examples Of Natural Language Or Converstational Forms 00:03:00 Timing Of Notifications And Our Perception 00:07:00 Using Google Analytics To Know More About Users 00:05:00 Data Driven Design And Anticipatory Design With Examples 00:04:00 Case Study Solution - GPtools App 00:12:00 Assessment Assessment - UX Design 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 5 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about UX design Understand the core competencies and principles of UX design Explore the various areas of UX design Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert UX designer UX Design Diploma Course Master the skills you need to propel your career forward in UX design. This course will equip you with the essential knowledge and skillset that will make you a confident UX designer and take your career to the next level. This comprehensive UX design diploma course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this UX design diploma course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective UX design practice and equip you with the essential skills, confidence and competence to assist you in the UX design industry. You'll gain a solid understanding of the core competencies required to drive a successful career in UX design. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for UX designer or for people who are aspiring to specialise in UX design. Enrol in this UX design diploma course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive UX design diploma course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this UX design can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This UX design diploma course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This UX design diploma course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This UX design diploma course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction To User Expericne, Ux Roles and How to Be a UX Designer Can I Be A UX Designer 00:03:00 Different Roles Of UX Designers2 00:06:00 Major Parts Of Every UX Design 00:05:00 What Is Human Centered Design (HCD) 00:03:00 What Is Agile UX. (Student Request Headshot Video) 00:06:00 Double Diamond Model Of Design By Don Norman 00:05:00 Using Root Cause Analysis In UX Design 00:02:00 Seven Stages Of Action By Don Norman 00:05:00 5 Second Usability Test 00:02:00 What Are Affordances, Anti-Affordances And Signifiers 00:06:00 Human Centered Design, Double Diamond Model Of Design And Root cause Analysis Examples Of Affordances And Signifiers 00:06:00 Affordances & Signifiers Explained - Headshot Video 00:05:00 What Is Mapping And Natural Mapping 00:09:00 Conceptual And Mental Models In UX 00:06:00 Working Memory And Our Attention Span 00:06:00 Examples Of Working Memory And attention 00:07:00 Recognition Rather Than Recall 00:04:00 Examples Of Recognition Rather Than Recall 00:04:00 How User Expectations Actually Work 00:04:00 User Expectations Example - Headshot Video 00:02:00 Examples Of User Expectations 00:08:00 Limits Of Peripheral Vision 00:05:00 Examples Of Limited Peripheral Vision 00:07:00 What Is Context Of Use In User Experience 00:05:00 Explanation Of Context Of use - Headshot Video 00:02:00 Why Stakeholders Are As Important As Users 00:04:00 What Is Information Architecture. (Headshot Video) 00:05:00 Examples Of Information Architecture (Navigation Best Practices) 00:11:00 Human Laziness, Decision Paralysis And Reading Pattern 00:05:00 Principles & Behavior Patterns, Decision Making, Scanning Patterns And Change Blindness Human Decision making - How Old and New Brain works 00:03:00 Humans Hate Change 00:03:00 Our Goals And Change Blindness 00:03:00 Examples Of Human Behavior, Decision Paralysis And Why We Hate Change 00:08:00 Designing For Humans - How to Design Better Products For Humans Discoverability - Can Your Users Discover Your Product's Features 00:06:00 Learnability - Can Your Users Learn To Use Your Product Easily 00:04:00 Examples Of Visual And Audio Feedback 00:08:00 Feedback Within The Context - Walmart Example 00:03:00 Consistency In Design & Function With Examples 00:06:00 Constraints And How To Use Them To Improve UX 00:06:00 What Are Slips & Mistakes And How To Avoid Them 00:04:00 Designing For Errors With Examples 00:05:00 User Always In Control With Examples 00:04:00 Using Grouping And Chunking To Improve UX 00:07:00 Physical & Mental Limitations Of Humans 00:04:00 How Developers Can Improve User Experience? Using Design Patterns - Don't re-Invent The Wheel 00:05:00 Why Users Always Need Speed And When To Use Delays 00:06:00 Power Of Smart Defaults & Suggestion 00:06:00 Guiding And Training Users At Every Step 00:04:00 Reduce Number Of Barriers To Entry For Users 00:05:00 Use Natural Language Rather Than Codes 00:08:00 Examples Of Natural Language Or Converstational Forms 00:03:00 Timing Of Notifications And Our Perception 00:07:00 Using Google Analytics To Know More About Users 00:05:00 Data Driven Design And Anticipatory Design With Examples 00:04:00 Case Study Solution - GPtools App 00:12:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

This course teaches you to prepare for AZ-104 Certification. The course gives you the knowledge to make you Azure ready and become a better Azure administrator. All the changes that were made to AZ-103 by Microsoft to make it AZ-104 are incorporated in this course.

This course has been updated with OAuth 2.0 Google Authentication real-time examples. 70% of the IT industry is now heading toward this API for automating services. Learn everything you need to know about REST API automation, even if you've never worked before on this domain.

Duration 2 Days 12 CPD hours This course is intended for This course has been expressly designed for the Business Analyst, Business System Analyst, System Analyst, and/or Requirements Engineer. The Designer, Developer and Tester who are actively involved in utilizing use cases may also benefit from this workshop. Overview Employ use cases to elicit requirements, at a business, system or subsystem levelEmploy use cases to document the scope of a projectWrite use cases in a clear and unambiguous way.Model use cases with workflow diagramsPlan and divide up the project work based on your use casesManage a use case as it evolves over time and goes through many changes This course provides a strong foundation in the mechanics of use case diagramming and writing textual descriptions of use cases. In this highly interactive workshop, you will learn how to enhance and refine your use case skills, how to involve your stakeholders in the use case process, and how to develop use cases that provide valuable information to the designers and testers. Use cases that meet the needs of designers can be too technical and too detailed for other stakeholders. Use cases that satisfy business users are usually not very helpful to designers and testers. How do you satisfy these two disparate interests? And how do you handle the details like business rules, data validations and user interface specifications? Introduction Course objectives Understanding of business analysis Knowledge areas of BABOK© Guide Overview of Use Cases Describe the purpose and value of a use case approach Use case terminology Introducing a use case approach Needs Assessment Purpose of Needs Assessment Needs Assessment and use cases Defining and understanding the strategic goals and objectives Understanding the business process Identifying actors Identifying business information Analyzing locations and operations Drawing the business use case diagram Building the business architecture Defining solution options Defining System Scope Product scope/project scope System actors versus business actors Analyzing the business process model Analyzing business use cases Identifying candidate use cases Identifying scenarios Diagramming use cases Draw a use case diagram Create a use case catalog Evaluating, Prioritizing, and Packaging Use Cases Iterative nature of this work Evaluating use cases Use case priority Use case risk Use case complexity Use case dependencies Evaluate and Prioritize use cases Dividing work up between releases Packaging A process for how to perform packaging Writing the Main Success Scenario Use case descriptions Primary and secondary goals Assumptions Pre-conditions Triggers Post-conditions Scenario example Main success scenario Conditional execution Use cases and requirements Best practices for writing a use case description Writing the Other Scenarios Scenarios and flows Alternate scenarios and flows Alternate vs. basic flow Guidelines for alternate flows Exception flows Failed post conditions Write alternate and exception flows Process Modeling to Describe Use Case Flows UML© Activity Diagram Notation Sequencing activities Developing an activity diagram Facilitated sessions Draw a UML© Activity Diagram Using Advanced Diagramming Techniques Commonality Dependency Relationships Identify relationships Comparing the different relationships Developing a Requirements Specification Requirements and use cases Detailed requirements Common approaches to specifications Non-functional requirements Write non-functional requirements User interface requirements UI data descriptions Business rules Decision tables and inference rules How to document simple calculations Reporting requirements Data requirements Data accessibility requirements Traceability Course Summary Wrap-up Finding more information Additional course details: Nexus Humans BA28 - Requirements Analysis and Use Cases training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA28 - Requirements Analysis and Use Cases course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

In this course, we will learn about the future's technology called WebRTC by building two real-world chat applications. We will learn what is WebRTC, why it is important, how it works, and cover the different protocols used in WebRTC. A basic understanding of HTML, CSS, and JavaScript is required.

An affordable way to master the skills of technical writing, with assessments and a certificate. Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Now in 1080p HD resolution The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles. Who is this course for? This course is ideal for you if you’re: Looking to start your career as a Technical Author, Technical Writer, or a similar role. Writing instructions, but you’ve never had any proper training in how to do this well. Looking to put together your own technical author apprenticeship scheme for your staff. This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. What is a Technical Author or a Technical Writer? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. From prospects.ac.uk: Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely. The work is often varied, interesting and rewarding. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. What the course does not cover We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format Learning Materials The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files. Your project You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice. Feedback You’ll also have option of getting feedback on your exercises from an instructor. Duration With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months. You have access to the course for 13 months. If you need more time, contact us. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. Our expertise As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Reviewed assessments and certificate This reviewed option comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (8:53) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) The Information Design stage (9:57) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) Reviewing and editing video (duplicate) (9:42) End of course (7:21) Feedback form Bonus content  Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 13 months. If you need more time to complete the course, contact us.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.Is it possible to make one payment for multiple delegates?Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.