Description Novel Writing and Publishing Diploma Writing a novel is not easy as some suppose. It is hard work but looking at the countless novels published every year and innumerable others still in print tells us a valid point: Hard work can pay off. If you are writing a novel for the first or are determined to get it published this time unlike previous times then you need to make sure you have the right technique and motivation in addition to talent. There are a variety of problems that novel writing can pose to a beginner but there's no need to worry as Novel Writing and Publishing Diploma tells you the problems you are about to encounter and how to confront them. Every problem you are about to face is already encountered and solved by other novelists and writers, so you don't need to waste your precious time starting from square one. Novel Writing and Publishing Diploma provides valuable tips and advice on how to prepare before starting your novel, how to write and how to refine your writing to captivate your readers. After completing the course of Novel Writing and Publishing Diploma you will not only learn how to write a novel effectively but also how to find a publisher and get your work published. Are you an aspiring writer waiting to enter the realm of literature? Are you certain of your talent but just don't know how to express it? Are you an exceptional writer who doesn't know how to get your work published? This course, Novel Writing and Publishing Diploma, is your path to success. What you will learn 1: Entering The Writer's World 2: Talent and Technique 3: Getting to the Writing 4: The Hero's Journey 5: Scheming and Plotting: Using Stories 6: Entering the World of Publishing 7: Finding an Agent 8: Preparing for Publication 9: Coping with the Business Side of Being an Author 10: Going it Alone: Self-Publishing Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Management: Employee Wellness and Stress Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The HR Management: Employee Wellness and Stress Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Management: Employee Wellness and Stress Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Management: Employee Wellness and Stress Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Management Level 3 Course 02 :Employment Law Level 3 Course 03 :Human Resources (HR) Audit Course 04 :Payroll Management Course Course 05 :Office Administration Certificate Course 06 :Virtual Interviewing for HR Course 07 :Virtual Training Masterclass Course 08 :Effective Listening Skills for Leaders Course 09 :Personal and Networking Skills Course 10 :Performance Centered Asset Management Course 11 :Office Skills and Administration Management Diploma Course 12 :Payroll Management and Systems Diploma Course 13 :Contract Management Course Course 14 :Workplace Stress Management Course 15 :Positive Psychology Masterclass Course 16 :Motivation Skills Course 17 :People Management Skills Level 3 Course 18 :Team Management Course 19 :Dealing With Difficult People Training Course Course 20 :Delegation Skills Course 21 :Interpersonal Skills in Management Course 22 :HR and Marketing Level 4 Course 23 :Recruitment Officer Diploma Course 24 :HR and Recruitment Consultant Training Course 25: HR Advisor and Recruitment Training Diploma Course 26: HR Practice Essentials Level 4 Course 27: HR - Crisis Communication Course 28: HR Assistant Skills Certification Course 29: Motivational Interviewing Course 30: Dialectical Behaviour Therapy 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made HR Management: Employee Wellness and Stress Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Management: Employee Wellness and Stress Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Management: Employee Wellness and Stress Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Management: Employee Wellness and Stress Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified HR Audit, Crisis, Payroll and People Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 40 course mega bundle that will exceed your expectations within your budget. The HR Audit, Crisis, Payroll and People Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive HR Audit, Crisis, Payroll and People Management bundle will help you build a solid foundation to become a proficient worker in the sector. This HR Audit, Crisis, Payroll and People Management Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :HR Practice Essentials Level 4 Course 02 :HR - Crisis Communication Course 03 :HR Assistant Skills Certification Course 04 :Motivational Interviewing Course 05 :Motivation Skills Course 06 :People Management Skills Level 3 Course 07 :Team Management Course 08 :Dealing With Difficult People Training Course Course 09 :Virtual Interviewing for HR Course 10 :Virtual Training Masterclass Course 11 :HR and Marketing Level 4 Course 12 :Recruitment Officer Diploma Course 13 :HR and Recruitment Consultant Training Course 14 :HR Advisor and Recruitment Training Diploma Course 15 :HR Management Level 3 Course 16 :Employment Laws & Recruitment Process 2020 - Level 3 Course 17 :Human Resources (HR) Audit Course 18 :Payroll Administrator and UK Payroll System Training Course 19 :Office Administration Certificate Course 20 :Contract Management Course Course 21 :Workplace Stress Management Course 22 :Positive Psychology Masterclass Course 23 :Emotional Intelligence and Human Behaviour Course 24 :Delegation Skills Course 25: Interpersonal Skills in Management Course 26: Effective Listening Skills for Leaders Course 27: Personal and Networking Skills Course 28: Performance Centered Asset Management Course 29: Office Skills and Administration Management Diploma Course 30: Performance Management 10 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Course 08 :Boost Your Confidence and Self-Esteem Course 09 :Public Speaking Training Course 10 :Learn to Fight Procrastination Learning Outcome This tailor-made HR Audit, Crisis, Payroll and People Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This HR Audit, Crisis, Payroll and People Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the HR Audit, Crisis, Payroll and People Management bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in HR Audit, Crisis, Payroll and People Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
The Executive Assistant - CPDQS Accredited Bundle Course is designed to elevate your professional capabilities across a broad spectrum of essential business functions. This expertly crafted programme covers everything from HR management and UK employment law to corporate governance and GDPR awareness, ensuring you gain a solid grasp of the key areas that support organisational efficiency. Whether you’re managing teams, coordinating recruitment, or overseeing stakeholder relations, this course bundle offers the knowledge needed to confidently navigate the demands of an executive assistant role. Delivered entirely online, this bundle provides the flexibility to learn at your own pace while developing a strong foundation in leadership, motivation, and workplace productivity. With specialised modules in virtual meetings, contract analysis, and employee relations, it prepares you to handle complex administrative duties with professionalism and finesse. Ideal for individuals aiming to advance their career without the constraints of physical attendance, this course combines depth and variety to equip you with valuable insights for today’s dynamic office environments. Key Features of Executive Assistant Bundle CPD Accredited Executive Assistant Course Instant PDF certificate Fully online, interactive Executive Assistantcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Executive Assistant Bundle course to excel! To become successful in your profession, you must have a specific set of Executive Assistant skills to succeed in today's competitive world. In this in-depth Executive Assistanttraining course, you will develop the most in-demand Executive Assistant skills to kickstart your career, as well as upgrade your existing knowledge & skills. Executive Assistant Curriculum Course 01: HR Management Course 02: UK Employment Law Course 03: Interview and Recruitment Course 04: Recruitment and Termination Course 05: Safer Recruitment Training Course 06: Employee Performance Management Course 07: Employee Relations Course 08: Corporate Governance Course 09: Online Meeting and Virtual Conference Course 10: Facilities Management Course 11: Motivation Course 12: Life Coaching and Career Counselling Course 13: Workplace Confidentiality Course 14: General Data Protection Regulation (GDPR) Awareness Course 15: Workplace Productivity Course 16: Leadership and People Management Diploma Course 17: Change Management Course 18: Team Management Course 19: Stakeholder Management Course 20: Contract Analyst Accreditation This Executive Assistant bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Executive Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Executive Assistant basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Executive Assistant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Description: To work in an office properly, you need to achieve some basic etiquette and communication skills along with your department related skill. Throughout the course, you will know all the essential tips and techniques for maintaining an excellent workforce in your office environment. Like other bundled video course, the present course is divided into several sections and sub-sections. The first section, Introduction to HR concepts, discusses the fundamental HR terms including the employee recruitment, training and managing conflict while the second part Communication Essential describes the proper format of communication. Communication varies based on your purpose. In the Communication course, you will be introduced to business communication, written communication, verbal and non-verbal communication, etc. Then the Professionalism in the Office Skills teaches you the strategies for increasing your professional image. On the other hand, you will know the business etiquette and manner in the Business Etiquette and Professionalism section. Next, the part Thinking Critically helps you to consider any situation critically so that you can take the right decision at the right time. After that, Time Management section guides you to manage your time efficiently. Finally, you will understand the present condition and market position of an organisation to decide the further step for your organisation in The Strategic Planning video lessons. In short, after completing the course, you will learn the essential etiquette for organising a competent workforce. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Workplace Essentials Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Workplace Essentials Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Human Resources Assistant Introduction Human Resources Assistant FREE 00:10:00 Potential Careers 00:05:00 Attracting and Retaining Employees HRM Overview 00:13:00 Forecasting Demand 00:10:00 Cultural Diversity 00:11:00 Diversity Survey 00:09:00 Recruiting, Selection, and Orientation Job Analysis 00:10:00 Application 00:20:00 Bad Resume 00:05:00 Good Resume 00:12:00 Cover Letter 00:10:00 Selection 00:11:00 Form I-9 00:17:00 Form W-9 00:07:00 Form W-4 00:10:00 Form 1095-B 00:07:00 Compensation and Benefits 00:17:00 Training and Development Personal and Professional Development 00:14:00 Training Evaluation Form 00:12:00 Performance Appraisal Performance Appraisal 00:19:00 Appraisal 00:14:00 Legal Environment of HRM National Labor Relations Act 00:12:00 Labor-Management Relations Act 00:14:00 Occupational Safety and Health Act 00:13:00 Motivating Employees Motivation 00:17:00 Physiological Needs 00:16:00 Motivation-Hygiene Theory 00:12:00 Firm Characteristics 00:22:00 Contemporary Motivation Theory Weakness of Maslow and Herzberg's Theories 00:18:00 Expectancy Theory 00:13:00 Motivation Techniques Management by Objectives 00:17:00 Behavior Modification 00:19:00 Telecommuting 00:20:00 Teams and Teamwork What is a Team? 00:09:00 Stages of Development 00:06:00 Team Cohesiveness 00:09:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Positioning Yourself as a Professional Attitude in the Workplace FREE 00:10:00 Professionalism 00:03:00 Making Changes through Personal Accountability 00:07:00 Enhancing Your Professional Image Your Image as a Whole 00:05:00 Becoming More Marketable 00:03:00 Communicating and Image 00:08:00 Expanding Your Skills Time Management 00:14:00 Project Management Techniques 00:03:00 Making Decisions 00:06:00 Communicating for Results Keys to Effective Communication 00:26:00 Presentations 00:09:00 Meetings 00:07:00 Building Relationships and Networks Work and Your Personality 00:05:00 Networking 00:07:00 Roles in the Office MRP 00:18:00 Principles of Professional Behavior What is Etiquette? FREE 00:05:00 Always Be Your Best 00:12:00 Always Be Your Best When Meeting and Greeting 00:06:00 Interview Etiquette Types of Interviews 00:07:00 Planning for the Interview 00:07:00 During the Interview 00:13:00 Planning and Attending Business Meetings Types of Meetings 00:06:00 Planning Conference Call Meetings 00:10:00 Meal Meetings 00:09:00 Electronic Etiquette Voicemail 00:08:00 Instant Messaging 00:09:00 Multicultural Etiquette Five Steps to Dealing with Diversity 00:13:00 Facing New Problems The Critical Thinking Process FREE 00:24:00 Group Dynamics 00:17:00 Critical Thinking Methods 00:04:00 Problem Solving Approaches 00:09:00 Establishing the Problem A Identify the Problem 00:08:00 Exploring the Problem 00:06:00 Discovering the Solution Assembling Potential Ideas 00:09:00 Determining the Best Solution 00:04:00 Evaluating Cost and Benefit 00:05:00 Building Your Case 00:02:00 Accepting a Decision Accepting a Decision 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Preparing for the Strategic Planning Process Preparing for the Strategic Planning Process FREE 00:16:00 Establish a Committee 00:06:00 Gather Operational Data 00:13:00 Initiating the Strategic Planning Process Develop a Mission Statement 00:12:00 Develop a Vision Statement 00:06:00 Assess Internal and External Environments 00:12:00 Performing SWOT Analysis 00:08:00 Developing the Strategic Plan Prioritize What the Strategic Plan Will Address 00:03:00 Set Goals and Objective 00:07:00 Develop Strategy for Achieving Goals 00:02:00 Draft the Strategic Plan 00:09:00 Executing the Plan Assign Responsibility and Authority 00:10:00 Establish a Monitoring System 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Introduction: Travel writing is descriptive and beneficial to writers in many ways. With benefits ranging from financial gains to the chance of exploring new destinations, it is a lucrative career and pastime passion for many people worldwide. You will feel more satisfied each time you travel to a new destination and share your experiences with others. Travel writers do not just engage in the art to earn money, but also to explore an activity they are passionate about. You cannot become a successful travel writer overnight but with practice and patience, the sky's the limit. This travel writing course has been designed specifically for you to help enhance your travel writing skills. We first define travel writing and discuss how it differs from other types of writing. Next, we cover different types of travel writing so that you can better understand what it is all about. You will find the knowledge gained here necessary when it comes to choosing a niche to focus on. We go on to review the four main types of travel writing, including freelance travel journalism. You will also learn about the benefits of travel writing and how to become a travel writer. Finally, we delve into various writing techniques you can adopt or practise to improve your travel writing skills. What You Will Learn The meaning of travel writing, what it entails and related term The differences between travel writing and other forms of writing The different types of travel writing and how they're often use The benefits of travel writing How to become a travel writer Writing techniques to help you improve your travel writing skills Benefits of Taking this Course Taking this course will help you: Achieve personal goals Create a writing routine Improve your writing and communication skills Foster your creative thinking skills Get guidance and motivation to become a travel writer Learn something new about travel writing and how to write good travel stories/articles Start travel writing Course Modules: Module 01: Introduction to Travel Writing Module 02: The Benefits of Travel Writing and the Steps to Becoming a Travel Writer
Premium Bundle of all Time | Ofqual Regulation + NCFE Awards + QLS Endorsement | Assessment & Tutor Support Included
Boost Your Career By Enrolling In This Line Management Bundle To Overcome Your Challenges! 11 in 1 Line Management Bundle Improve your knowledge and enhance your skills to succeed with this Line Management bundle. This Line Management bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This Line Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Line Management at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Business Management Course 02: Diploma in Team Management Course 03: Material Management Course 04: Team Building & Management Diploma Course 05: People Management Skills Course 06: Diploma in Performance Management Course 07: Compliance Management Course 08: Conflict Management Training Course 09: Workplace Productivity Course Course 10: Business Training: Communication Skills All the courses under this Line Management bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Line Management bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive Line Management bundle, you can achieve your dreams and train for your ideal career. This Line Management bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 11 premium courses' Line Management bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! *** Course Curriculum *** Diploma in Line Management at QLS Level 5 Module 01: Employee Training and Development Process Module 02: Talent Management Module 03: Communication Skills Module 04: Performance Appraisal Management. Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Conflict Management Module 08: Stress Management Module 09: Time Management Module 10: Business Environment Module 11: Ensuring Health and safety at the Workplace Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Line Management at QLS Level 5 exams. CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Line Management bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Career path This Line Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Diploma in Line Management at QLS Level 5 Hard copy certificate - Included Certificate of completion Digital certificate - £10