Recent studies suggest that by 2025, over 80% of businesses in the UK will have some form of online presence, predominantly driven by e-commerce. This surge in online trading and digital interaction is reshaping the retail landscape and the skills required to engage, retain, and satisfy customers effectively. Our E-commerce Management and Digital Skills bundle is tailored to arm learners with a profound understanding of e-commerce. This package includes comprehensive courses on Level 3 E-commerce Management, Digital Marketing with a special focus on Growth Hacking Techniques, Social Media Marketing, Diploma in Web Design, UX Fundamentals, Strategic Planning and Analysis for Marketing, Sales Skills, and the acclaimed Customer Service Diploma. Dive deep into the intricacies of e-commerce management and emerge with unparalleled insights into the digital marketplace. The eight courses included in the bundle are: Course 1: Level 3 E-commerce Management Course 2: Digital Marketing - Growth Hacking Techniques - Online Course Course 3: Social Media Marketing Course - The Step by Step Guide Course 4: Diploma in Web Design - Video Training Course 5: UX (User Experience) Fundamentals Course 6: Strategic Planning and Analysis for Marketing Course 7: Sales Skills Course 8: Customer Service Diploma Learning Outcomes: Gain a thorough understanding of e-commerce management and its contemporary strategies. Comprehend growth hacking techniques and their application in digital marketing. Develop strategies for effective social media marketing campaigns. Understand the principles of web design and the significance of user experience. Master the art of strategic planning and analysis within a marketing context. Acquire core skills in sales and advanced customer service strategies. In the constantly evolving world of digital trade, understanding the intricacies of e-commerce management is vital. This bundle commences with the Level 3 E-commerce Management course, laying a robust foundation for all things e-commerce. To boost online visibility, the Digital Marketing and Growth Hacking Techniques course provides learners with innovative strategies, while the Social Media Marketing course demystifies the world of online audience engagement. Venturing further, the Diploma in Web Design instils the art of crafting visually appealing websites, and the UX Fundamentals focus on ensuring a seamless user journey on these platforms. Strategic Planning and Analysis for Marketing helps learners navigate the complex world of marketing decisions. Rounding off with Sales Skills and the Customer Service Diploma, the bundle ensures participants can convert leads into loyal customers with finesse. CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to delve into e-commerce management and enhance their digital skills. Marketers keen on amplifying their online marketing strategies. Web designers aspiring to understand e-commerce implications. Sales professionals aiming to optimise their digital sales approach. Customer service enthusiasts wanting to excel in the e-commerce domain. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path E-commerce Manager Digital Marketing Specialist Social Media Strategist Web Designer UX Designer Sales Executive (Digital Products) Customer Service Manager (E-commerce) Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99
Buying and Selling Online Certification In the course of recent years, the business scene has gone through a seismic move. Instead of depending on blocks and-mortar stores and workplaces for incomes, organizations are progressively utilizing the web to produce deals. In this course, you will find the historical backdrop of web based business, its present part in the business scene, and its more extensive ramifications for society. You will find out about the innovation that makes web based business conceivable, and what the future may hold. You will acquire a commonsense understanding into how shoppers can take advantage of web based business, how to get the best arrangements when purchasing merchandise and ventures on the web, and how you can utilize the web to start or grow your own business. You Will Learn: The historical backdrop of web based business and what it implies for the retail scene as well as for society all in all. Instructions to explore and utilize the most generally utilized online retailers when purchasing merchandise and ventures. Instructions to sell items and administrations on the web - anything you desire to sell, there is an online stage to address your issues. Why your business may profit by an online store, and how to set up a shop that will help your income. The upsides of maintaining a web based business, and useful contemplations to remember when beginning. How online venders bring in cash by advancing others' items and administrations, and how you can create pay as an associate advertiser. How organizations use web based publicizing to advance their items and administrations on the web. Instructions to offer independent administrations through the web, and how to work with online consultants. Step by step instructions to guard yourself when purchasing and selling on the web. The fate of online business, and the patterns that look set to proceed in the coming years. Advantages Of Taking This Course You will figure out how people and organizations utilize the web as a methods for trading cash, products and ventures. You will realize how to track down the best arrangements on the web, and how to shop securely and safely. You will find how to sell your own items and administrations on the web, and how to enhance pay from a blocks and-mortar business with online business. Your insight will place you in an advantageous position for business jobs that request current business mindfulness. You can concentrate from any area with a web association. Get familiar with the material whenever and at your own speed. Lifetime admittance to the course - no cutoff times. Get a perceived affirmation while finishing the course, which will improve your vocation possibilities.
Level 7 Leadership and Management Online Training This Level 7 Leadership and Management will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Leadership and Management course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Level 7 Leadership and Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this course to learn how to improve your leadership and management skills. Courses are included in this Level 7 Leadership and Management Course 01: Level 7 Leadership and Management Course 02: Level 7 Life Coaching Course 03: Level 7 Diploma in Facilities Management Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Negotiation Skills Course 06: Level 5 Retail Management Course 07: Level 4 Time Management Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Communication Skills Course 11: Networking Skills Training [ Note: Free PDF certificate as soon as completing the Level 7 Leadership and Management course ] Level 7 Leadership and Management Training Detailed course curriculum of the Level 7 Leadership and Management Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Leadership and Management After completing each module of the Level 7 Leadership and Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Leadership and Management After completing the MCQ/Assignment assessment for this Level 7 Leadership and Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Leadership and Management Online Training This Level 7 Leadership and Management course is for anyone serious about their professional development. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Leadership and Management course. Requirements Level 7 Leadership and Management Training There are no specific requirements for this Level 7 Leadership and Management course because it does not require any advanced knowledge or skills. Career path Level 7 Leadership and Management Online Training Certificates Certificate of completion Digital certificate - Included
Keeping your skin healthy isn’t just about moisturisers and SPF—it’s about understanding the science behind it. This course offers a clear and focused look into the causes, symptoms and types of common skin conditions, from acne and eczema to infections and inflammatory disorders. With accurate, up-to-date information, learners will gain a solid foundation in skin structure, function and the ways our largest organ responds to both internal and external factors. Designed for individuals with an interest in dermatological wellbeing, beauty, or health care, the content is delivered entirely online and suitable for learners at any stage. Whether you're exploring a personal interest or aiming to build broader knowledge, this course is structured to be informative without drowning you in jargon. It’s all about clarity, relevance, and giving you the confidence to understand skin health with the seriousness it deserves—and just enough wit to keep things human. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Skincare and Skin Structure Module 02: Skin Nutrients Module 03: Skincare Routine and Hygiene Practices Module 04: Lifestyle Factors and Skincare Module 05: Skincare Products and Ingredients Module 06: Reducing Ageing Effects Module 07: Eczema Module 08: Keratinising and Papulosquamous Disorders Module 09: Skin Infections Module 10: Remedies for Acne Prone Skin Module 11: Seasonal Skin Care Learning Outcomes Analyse skin structures for targeted skincare. Formulate personalised skincare routines based on individual needs. Evaluate the impact of lifestyle choices on skin health. Identify and assess skincare products and ingredients effectively. Implement strategies to reduce the effects of ageing on the skin. Apply knowledge to address common skin conditions like eczema and acne. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enhance personal skincare knowledge. Beauty enthusiasts seeking in-depth understanding. Healthcare professionals expanding their expertise. Dermatology assistants looking to deepen their skills. Spa and wellness practitioners aiming for specialised knowledge. Fitness and wellness consultants desiring skin health insights. Cosmetics retail staff enhancing product knowledge. Health-conscious individuals keen on effective skincare practices. Career path Dermatology Assistant Skincare Consultant Wellness Spa Specialist Beauty and Cosmetics Advisor Fitness and Wellness Consultant Cosmetics Retail Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Get your Award for Personal Licence Holders qualification here with us at Knight Training! The Award for Personal Licence Holders (APLH) is the prerequisite for you to get your Personal Licence, aimed at anyone who wishes to sell or authorise the sale of alcohol. The course is a legal requirement, and it basically runs through the responsibilities that one must know in order to sell alcohol in a designated premises. Here at Knight Training we welcome our customers with open arms and provide the best service possible. Why waste more time? Call us now on 01524 388279 to get your APLH today!
Give a compliment to your career and take it to the next level. This Product Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Product Management bundle will help you stay ahead of the pack. Throughout the Product Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Product Management course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Product Management Bundle Consists of the following Premium courses: Courses are included in this Product Management Bundle? Course 1: Product Management Course 2: Logistic Management Course 3: Retail Operations Training Level 3 Course 4: Sales: Psychology of Customers Course 5: Purchasing & Procurement Course - Level 3 Course 6: Line Management Course 7: Warehouse Course 8: Financial Analysis Course 9: Product Photography Course 10: Level 2 Microsoft Office Essentials Course 11: Time Management Key features of this Product Management course: This Product Management bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Product Management is entirely online 24/7 Learner support The Product Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Product Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Product Management from any place in your own time without travelling for classes. The Product Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Product Managementexpertise and essential knowledge, which will assist you in reaching your goal. Certificates after the completion of Product Management: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Product Management bundle. Requirements Our Product Management is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. There is no time limit for completing this Product Management course; it can be studied in your own time at your own pace. Career path Having this Product Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost
This Sales and Marketing Bundle offers a rich and diverse programme designed to enhance your understanding and expertise across multiple facets of sales and marketing. Whether you're aiming to refine your sales management approach, deepen your grasp of digital marketing, or master customer relationship techniques, this course collection covers the essential topics that shape today’s competitive business landscape. From retail sales and telesales strategies to the psychology behind customer behaviour, each module is crafted to develop your strategic thinking and boost your commercial acumen. Delivered fully online, this accredited bundle provides flexibility and depth, featuring courses such as SEO for business, brand management, and commercial law to sharpen your market insight. Alongside practical knowledge in budgeting and forecasting, it includes key elements like anti-money laundering, customer service, and eCommerce essentials, ensuring a well-rounded grasp of sales and marketing principles. This course is ideal for professionals looking to elevate their career or businesses seeking to refine their marketing efforts with current, relevant knowledge. Key Features of Sales and Marketing Bundle CPD Accredited Sales and Marketing Course Instant PDF certificate Fully online, interactive Sales and Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales and Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales and Marketing skills to succeed in today's competitive world. In this in-depth Sales and Marketingtraining course, you will develop the most in-demand Sales and Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales and Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales and Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales and Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales and Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales and Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Step into the realm of excellence with the 'Complete Customer Service and Communication Skills at QLS Level 3' course. Imagine a world where every interaction with your clientele is not just transactional, but transformational. Where every phone call, email, and face-to-face chat turns into an opportunity to leave a lasting impact. This course unravels the nuances of superior service, striking the perfect balance between understanding your customers and fostering loyalty. With a treasure trove of insights and strategies, prepare yourself to be the champion of every customer's heart, setting the gold standard in service delivery. Learning Outcomes Grasp the foundational principles of exceptional customer service. Attune your attitude for successful customer interactions. Recognise, address, and anticipate the ever-evolving needs of customers. Learn the art of retaining clients and encouraging repeat business. Master diverse service mediums: in-person, over the phone, and electronically. Why choose this Complete Customer Service and Communication Skills at QLS Level 3 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complete Customer Service and Communication Skills at QLS Level 3 Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complete Customer Service and Communication Skills at QLS Level 3 course for? Aspiring customer service agents aiming for mastery. Business owners desiring to elevate their brand's service experience. Call centre employees seeking to enhance their communication techniques. Retail professionals aiming to boost in-store customer interactions. E-commerce specialists refining their electronic customer engagement tactics. Career path Customer Service Agent: £18,000 - £23,000 Customer Service Manager: £25,000 - £50,000 Call Centre Operator: £16,000 - £22,000 Retail Customer Service Associate: £17,000 - £21,000 E-commerce Support Specialist: £20,000 - £28,000 Client Relationship Manager: £28,000 - £55,000 Prerequisites This Complete Customer Service and Communication Skills at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complete Customer Service and Communication Skills at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Complete Customer Service and Communication Skills Module One: Who We Are and What We Do 00:17:00 Module Two: Establishing Your Attitude 00:12:00 Module Three: Identifying and Addressing Customer Needs 00:12:00 Module Four: Generating Return Business 00:14:00 Module Five: In-Person Customer Service 00:10:00 Module Six: Giving Customer Service over the Phone 00:12:00 Module Seven: Providing Electronic Customer Service 00:12:00 Module Eight: Recovering Difficult Customers 00:15:00 Module Nine: Understanding When to Escalate 00:14:00 Mock Exam Mock Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Final Exam Final Exam - Complete Customer Service and Communication Skills at QLS Level 3 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
In this series we invite globally respected studios to walk us through the processes and methods they employ when working with clients.