50525 Courses delivered Online

Duration 5 Days 30 CPD hours This course is intended for Application Consultant Business Analyst Business Process Architect Business Process Owner / Team Lead / Power User Program/Project Manager Overview This course will prepare you to: Describe the motivation for SAP S/4HANA Enterprise Management Provide an overview of basic business processes in the main components of Financial Accounting with SAP S/4HANA Students will learn how SAP S/4HANA covers the Financial Accounting related business requirements and how the fundamental business processes and tasks are executed in the system. Overview of SAP S/4HANA Outlining the Motivation for SAP HANA and SAP S/4HANA Providing an Overview of the SAP S/4HANA Products and Adoption Strategies Using the SAP Fiori Front-End Overview of Financial Accounting (FI) in SAP S/4HANA Outlining Financial Accounting (FI) Components in SAP S/4HANA General Ledger (G/L) Accounting Outlining Organizational Elements in Financial Accounting (FI) Maintaining G/L Master Records Posting Transactions in the G/L Accounts Payable Maintaining Vendor Master Records Maintaining Accounts Payable Transactions Managing the Integration between Accounts Payable and Materials Management Performing Accounts Payable Closing Operations Accounts Receivable Maintaining Customer Master Records Managing Accounts Receivable Transactions Managing Customer Correspondence Creating Accounts Receivable Dispute Cases Managing the Integration between Accounts Receivable and Sales Order Management Performing Accounts Receivable Closing Operations Asset Accounting Maintaining Asset Master Records Executing Asset Transactions Executing Asset Accounting Period-End Closing Activities Bank Accounting Maintaining Bank Accounting Master Records Managing Bank Accounting Transactions Closing Operations in General Ledger Accounting Performing General Ledger (G/L) Closing Operations

Duration 1 Days 6 CPD hours This course is intended for This course is intended for the following participants: Individuals planning to deploy applications and create application environments on Google Cloud Platform Developers, systems operations professionals, and solution architects getting started with Google Cloud Platform Executives and business decision makers evaluating the potential of Google Cloud Platform to address their business needs. Overview This course teaches participants the following skills: Identify Google Cloud counterparts for Azure IaaS, Azure PaaS, Azure SQL, Azure Blob Storage, Azure Application Insights, and Azure Data Lake Configure accounts, billing, projects, networks, subnets, firewalls, VMs, disks, auto scaling, load balancing,storage, databases, IAM, and more Manage and monitor applications Explain feature and pricing model differences This 1-day instructor led course introduces Azure professionals to the core capabilities of Google Cloud in the four technology pillars: networking, compute, storage, and database. It is designed for Azure system administrators, Solution Architects and SysOps Administrators familiar with Azure features and setup; and want to gain experience configuring Google Cloud products immediately. With presentations, demos, and hands-on labs, participants get details of similarities, differences, and initial how-tos quickly. Introducing Google Cloud Explain the advantages of Google Cloud. Define the components of Google's network infrastructure, including: Points of presence, data centers, regions, and zones. Understand the difference between Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS). Getting Started with Google Cloud Identify the purpose of projects on Google Cloud. Understand how Azure's resource hierarchy differs from Google Cloud's Understand the purpose of and use cases for Identity and Access Management. Understand how Azure AD differs from Google Cloud IAM. List the methods of interacting with Google Cloud. Launch a solution using Cloud Marketplace. Virtual Machines in the Cloud Identify the purpose and use cases for Google Compute Engine Understand the basics of networking in Google Cloud. Understand how Azure VPC differs from Google VPC. Understand the similarities and differences between Azure VM and Google Compute Engine. Understand how typical approaches to load-balancing in Google Cloud differ from those in Azure. Deploy applications using Google Compute Engine Storage in the Cloud Understand the purpose of and use cases for: Cloud Storage, Cloud SQL, Cloud Bigtable and Cloud Datastore. Understand how Azure Blob compares to Cloud Storage. Compare Google Cloud?s managed database services with Azure SQL. Learn how to choose among the various storage options on Google Cloud. Load data from Cloud Storage into BigQuery Containers in the Cloud Define the concept of a container and identify uses for containers. Identify the purpose of and use cases for Google Container Engine and Kubernetes. Understand how Azure Kubernetes Service differs from from Google Kubernetes Engine. Provision a Kubernetes cluster using Kubernetes Engine. Deploy and manage Docker containers using kubectl Applications in the Cloud Understand the purpose of and use cases for Google App Engine. Contrast the App Engine Standard environment with the App Engine Flexible environment. Understand how App Engine differs from Azure App Service. Understand the purpose of and use cases for Google Cloud Endpoints. Developing, Deploying and Monitoring in the Cloud Understand options for software developers to host their source code. Understand the purpose of template-based creation and management of resources. Understand how Google Cloud Deployment Manager differs from Azure Resource Manager. Understand the purpose of integrated monitoring, alerting, and debugging Understand how Google Monitoring differs from Azure Application Insights and Azure Log Analytics. Create a Deployment Manager deployment. Update a Deployment Manager deployment. View the load on a VM instance using Google Monitoring. Big Data and Machine Learning in the Cloud Understand the purpose of and use cases for the products and services in the Google Cloud big data and machine learning platforms. Understand how Google Cloud BigQuery differs from Azure Data Lake. Understand how Google Cloud Pub/Sub differs from Azure Event Hubs and Service Bus. Understand how Google Cloud?s machine-learning APIs differ from Azure's. Load data into BigQuery from Cloud Storage. Perform queries using BigQuery to gain insight into data Summary and Review Review the products that make up Google Cloud and remember how to choose among them Understand next steps for training and certification Understand, at a high level, the process of migrating from Azure to Google Cloud.

Duration 4.375 Days 26.25 CPD hours This course is intended for This course provides a jump start on learning material that relates to the CMMC program, and to the planned Certified Professional (CP) certification in particular. It discusses the CMMC program, the current CMMC Model, and other CMMC materials as they exist today. The course may be of interest to individuals who wish to pursue the CMMC-CP certification when it is released. It may also be useful to stakeholders in organizations who will be involved in CMMC assessments, and who wish to gain a general understanding of the program and its requirements for their business planning purposes Overview In this course, you will examine the current CMMC model (Version 1.02), framework, context, and application within the DoD, as well as the expectations and requirements that will be imposed upon organizations that do business with the DoD. It will also help you to identify threats to cybersecurity and privacy within an IoT ecosystem and implement appropriate countermeasures. You will gain the skills to: · Identify risks within the defense supply chain and the established standards for managing them. · Describe how the CMMC model ensures compliance with federal acquisition regulations. · Identify responsibilities of the CMMC Certified Professional, including appropriate ethics and behavior. · Identify regulated information and establish the Certification and Assessment scope boundaries for evaluating the systems that protect that regulated information. · Evaluate OSC readiness and determine the objective evidence you intend to present to the assessor. · Use the NIST 800-171A and CMMC Assessment Guide to assess objective evidence for processes and practices. · Implement and evaluate practices required to meet CMMC maturity level 1. · Implement and evaluate processes and practices required to meet CMMC maturity level 2. · Implement and evaluate processes and practices required to meet CMMC maturity level 3. · Identify processes and practices required to meet CMMC maturity levels 4 and 5. · Work through the logistics of a CMMC assessment, including planning for and conducting the assessment, as well as any follow-up processes, such as remediation and adjudication. The Cybersecurity Maturity Model Certification (CMMC), managed by the CMMC Accreditation Body (CMMC-AB), is a program through which an organization's cybersecurity program is measured by their initial and ongoing compliance with applicable cybersecurity practices as well as their integration of corresponding policies and plans into their overall business operations. By Fiscal Year 2026, all organizations providing products or services to the United States Department of Defense (DoD) must obtain at least a Maturity Level 1 certification under this program. Managing Risk within the Defense Supply Chain Topic A: Identify Threats to the Defense Supply Chain Topic B: Identify Regulatory Responses Against Threats Ensuring Compliance through CMMC Topic A: Identify Limitations of Self-Certification Topic B: Identify Benefits of CMMC Topic C: Describe the CMMC Model Architecture Performing the General Responsibilities of a CMMC CP Topic A: Identify Responsibilities of the CMMC CP Topic B: Demonstrate Appropriate Ethics and Behavior Identifying and Scoping Regulated Information Topic A: Identify Regulated Information Topic B: Establish the Certification and Assessment Scope Boundaries Initiating the Assessment Process Topic A: Evaluate Readiness Topic B: Determine Objective Evidence Assessing Objective Evidence Topic A: Assess the Practices Using the CMMC Assessment Guides Topic B: Assess the Processes Using the CMMC Assessment Guide Level 3 Implementing and Evaluating CMMC Level 1 TTopic A: Maturity Level 1 Domains and Practices Topic B: Determine Scope Boundaries at Maturity Level 1 Topic C: Perform a Maturity Level 1 Gap Analysis Topic D: Perform a Maturity Level 1 Evidence Validation Implementing and Evaluating CMMC Levels 2 and 3 Topic A: Process Maturity Requirements for CMMC Levels 2 and 3 Topic B: Maturity Level 2 Practices Topic C: Maturity Level 3 Practices Identifying CMMC Levels 4 and 5 Topic A: Maturity Level 4 Processes and Practices Topic B: Maturity Level 5 Processes and Practices Working Through a CMMC Assessment Topic A: Define the Assessment Logistics Topic B: Resolve Assessment Related Issues Appendix A: Additional Documentation the CP Should Study

Duration 3 Days 18 CPD hours This course is intended for The target audience for the SRE Practitioner course are professionals including: Anyone focused on large-scale service scalability and reliability Anyone interested in modern IT leadership and organizational change approaches Business Managers Business Stakeholders Change Agents Consultants DevOps Practitioners IT Directors IT Managers IT Team Leaders Product Owners Scrum Masters Software Engineers Site Reliability Engineers System Integrators Tool Providers Overview After completing this course, students will have learned: Practical view of how to successfully implement a flourishing SRE culture in your organization. The underlying principles of SRE and an understanding of what it is not in terms of anti-patterns, and how you become aware of them to avoid them. The organizational impact of introducing SRE. Acing the art of SLIs and SLOs in a distributed ecosystem and extending the usage of Error Budgets beyond the normal to innovate and avoid risks. Building security and resilience by design in a distributed, zero-trust environment. How do you implement full stack observability, distributed tracing and bring about an Observability-driven development culture? Curating data using AI to move from reactive to proactive and predictive incident management. Also, how you use DataOps to build clean data lineage. Why is Platform Engineering so important in building consistency and predictability of SRE culture? Implementing practical Chaos Engineering. Major incident response responsibilities for a SRE based on incident command framework, and examples of anatomy of unmanaged incidents. Perspective of why SRE can be considered as the purest implementation of DevOps SRE Execution model Understanding the SRE role and understanding why reliability is everyone's problem. SRE success story learnings This course introduces a range of practices for advancing service reliability engineering through a mixture of automation, organizational ways of working and business alignment. Tailored for those focused on large-scale service scalability and reliability. SRE Anti-patterns Rebranding Ops or DevOps or Dev as SRE Users notice an issue before you do Measuring until my Edge False positives are worse than no alerts Configuration management trap for snowflakes The Dogpile: Mob incident response Point fixing Production Readiness Gatekeeper Fail-Safe really? SLO is a Proxy for Customer Happiness Define SLIs that meaningfully measure the reliability of a service from a user?s perspective Defining System boundaries in a distributed ecosystem for defining correct SLIs Use error budgets to help your team have better discussions and make better data-driven decisions Overall, Reliability is only as good as the weakest link on your service graph Error thresholds when 3rd party services are used Building Secure and Reliable Systems SRE and their role in Building Secure and Reliable systems Design for Changing Architecture Fault tolerant Design Design for Security Design for Resiliency Design for Scalability Design for Performance Design for Reliability Ensuring Data Security and Privacy Full-Stack Observability Modern Apps are Complex & Unpredictable Slow is the new down Pillars of Observability Implementing Synthetic and End user monitoring Observability driven development Distributed Tracing What happens to Monitoring? Instrumenting using Libraries an Agents Platform Engineering and AIOPs Taking a Platform Centric View solves Organizational scalability challenges such as fragmentation, inconsistency and unpredictability. How do you use AIOps to improve Resiliency How can DataOps help you in the journey A simple recipe to implement AIOps Indicative measurement of AIOps SRE & Incident Response Management SRE Key Responsibilities towards incident response DevOps & SRE and ITIL OODA and SRE Incident Response Closed Loop Remediation and the Advantages Swarming ? Food for Thought AI/ML for better incident management Chaos Engineering Navigating Complexity Chaos Engineering Defined Quick Facts about Chaos Engineering Chaos Monkey Origin Story Who is adopting Chaos Engineering Myths of Chaos Chaos Engineering Experiments GameDay Exercises Security Chaos Engineering Chaos Engineering Resources SRE is the Purest form of DevOps Key Principles of SRE SREs help increase Reliability across the product spectrum Metrics for Success Selection of Target areas SRE Execution Model Culture and Behavioral Skills are key SRE Case study Post-class assignments/exercises Non-abstract Large Scale Design (after Day 1) Engineering Instrumentation- Instrumenting Gremlin (after Day 2)

Duration 4 Days 24 CPD hours This course is intended for This course is designed for data analysts, business intelligence specialists, developers, system architects, and database administrators. Overview Skills gained in this training include:The features that Pig, Hive, and Impala offer for data acquisition, storage, and analysisThe fundamentals of Apache Hadoop and data ETL (extract, transform, load), ingestion, and processing with HadoopHow Pig, Hive, and Impala improve productivity for typical analysis tasksJoining diverse datasets to gain valuable business insightPerforming real-time, complex queries on datasets Cloudera University?s four-day data analyst training course focusing on Apache Pig and Hive and Cloudera Impala will teach you to apply traditional data analytics and business intelligence skills to big data. Hadoop Fundamentals The Motivation for Hadoop Hadoop Overview Data Storage: HDFS Distributed Data Processing: YARN, MapReduce, and Spark Data Processing and Analysis: Pig, Hive, and Impala Data Integration: Sqoop Other Hadoop Data Tools Exercise Scenarios Explanation Introduction to Pig What Is Pig? Pig?s Features Pig Use Cases Interacting with Pig Basic Data Analysis with Pig Pig Latin Syntax Loading Data Simple Data Types Field Definitions Data Output Viewing the Schema Filtering and Sorting Data Commonly-Used Functions Processing Complex Data with Pig Storage Formats Complex/Nested Data Types Grouping Built-In Functions for Complex Data Iterating Grouped Data Multi-Dataset Operations with Pig Techniques for Combining Data Sets Joining Data Sets in Pig Set Operations Splitting Data Sets Pig Troubleshoot & Optimization Troubleshooting Pig Logging Using Hadoop?s Web UI Data Sampling and Debugging Performance Overview Understanding the Execution Plan Tips for Improving the Performance of Your Pig Jobs Introduction to Hive & Impala What Is Hive? What Is Impala? Schema and Data Storage Comparing Hive to Traditional Databases Hive Use Cases Querying with Hive & Impala Databases and Tables Basic Hive and Impala Query Language Syntax Data Types Differences Between Hive and Impala Query Syntax Using Hue to Execute Queries Using the Impala Shell Data Management Data Storage Creating Databases and Tables Loading Data Altering Databases and Tables Simplifying Queries with Views Storing Query Results Data Storage & Performance Partitioning Tables Choosing a File Format Managing Metadata Controlling Access to Data Relational Data Analysis with Hive & Impala Joining Datasets Common Built-In Functions Aggregation and Windowing Working with Impala How Impala Executes Queries Extending Impala with User-Defined Functions Improving Impala Performance Analyzing Text and Complex Data with Hive Complex Values in Hive Using Regular Expressions in Hive Sentiment Analysis and N-Grams Conclusion Hive Optimization Understanding Query Performance Controlling Job Execution Plan Bucketing Indexing Data Extending Hive SerDes Data Transformation with Custom Scripts User-Defined Functions Parameterized Queries Choosing the Best Tool for the Job Comparing MapReduce, Pig, Hive, Impala, and Relational Databases Which to Choose?

Duration 5 Days 30 CPD hours This course is intended for This course is recommended for: ? System Administrators ? Patch Administrators ? SA Administrators ? Policy Setters ? IT Managers ? IT or Application Architects ? Data Center Managers ? Application Experts ? Operations Experts ? Deployment Specialists ? Application Deployment Manager Administrators ? QA Team Members and Managers ? Security Administrators ? Other technical personnel who are responsible for data center automation Overview After completing this course, you should be able to: ? Describe the Server Automation (SA) core architecture and key components of SA ? Integrate unmanaged servers into the SA managed environment and discover server information through SA ? Use the Operation System (OS) Provisioning feature of SA to automate the installation of OS onto servers ? Provision virtual servers and manage their server lifecycle through SA ? Create static and dynamic device groups to manage multiple servers as groups ? Manage packages as part of the software management feature in SA ? Use a policy-based management methodology to provision software and manage software updates ? Describe and use Application Deployment Manager (ADM) to manage an application lifecycle using SA ? Use the Application Configuration feature of SA to manage the values in configuration files on managed servers ? Manage patches on various OS platforms using a patch policy or software policy ? Use the Audit and Remediation feature of SA to ensure servers and applications are compliant with defined best practices or corporate policies ? Use the Compliance feature of SA to discover out-of-compliance servers in the managed environment and ensure that they are in compliance with corporate policies ? Use the Global Shell and Global File System (OGFS) features to explore and manage servers in an SA environment ? Create, manage, and execute scripts I SA to manage servers or server groups This five-day course provides the necessary foundation to manage the data center servers and application environment using HP Server Automation (SA) 10. The course covers the key components of SA and their functionality. Course Overview and Introduction to HP Server Automation ? Discuss the IT organization?s preference for automation ? Discuss the main features of HP SA ? Discuss the benefits of using SA ? Describe the distributed architecture of SA Exploring the Architecture and Interfaces ? Define an SA core ? Describe the functionality of each key component of SA ? Describe SA users ? Use the SA client to explore a managed server environment ? Describe the SA core architecture and key components ? Learn how to use the SA interfaces to explore the server environment Agent Functionality and Server Integration ? Differentiate the agent types ? Describe the SA agent functionality ? Specify the requirements for installing an SA agent onto an unmanaged server ? Install an agent onto an unmanaged server using the SA client and manual installation ? Troubleshoot agent installation and communication failures ? Explore the server inventory using the Device Explorer of the SA client ? Describe the Agent Tools feature within SA ? Integrate existing, unmanaged servers into the SA managed environment ? Summarize what server information is collected by the agent ? Explain the server module objects ? Explain agent extensions Provisioning Operating Systems (OS) Using OS Build Plans (OSBPs) ? Describe the Operating System (OS) provisioning feature within SA ? Describe the process of provisioning an OS on a server ? Define and run an OS Build Plan (OSBP) Dynamic Host Configuration Protocol (DHCP) Less or Static IP Provisioning ? Configure and run the Managed Boot Client(s) (MBC) ? Provision Operating Systems (OS) without using Dynamic Host Configuration Protocol (DHCP) (or by using Static IP) Managing Virtualization ? Describe the supported virtualization management features in SA ? Describe the process of provisioning virtual servers for VMware Enterprise Server Xi (VMware ESXi) and Solaris 10 ? Identify the relationship between the hypervisor and its virtual servers ? Manage the lifecycle of VMware Virtual Machines (VMs) ? Manage the lifecycle of Solaris zones ? Integrate with VMware Virtual Center using Virtualization Service (VS) Exploring Device Groups ? Explain device groups and their characteristics ? Describe the different types of device groups supported in SA ? Create static and dynamic device groups using the SA client Exploring Device Groups with Search Results ? Describe the different types of search in the SA client ? Discuss the process to save and retrieve search results ? Create device groups from search results ? Develop sample reports using advanced search Managing Packages ? Describe how to manage packages in SA ? Discuss the supported package types ? Explain how to organize the software library ? Import and export packages into the software repository ? Install and uninstall packages ? Manage Red Hat Package Manager (RPM) packages Software Management ? Describe the use of policy-based software management in SA ? Describe how to manage software policies in SA ? List the software management setup tasks ? Install and uninstall software using software policies ? Manage software updates using software policies Working with Application Deployment Manager (ADM) ? Describe the Application Deployment Manager (ADM) and its functions ? Manage the ADM ? Set permissions for ADM ? Define an application, a target, and a component ? Deploy an application ? Manage an Application Deployment job ? Describe the rollback and undeploy process ? Import and export Application Deployment data from SA Application Configuration Management ? Describe how application configurations are managed in SA ? Describe application configuration components ? Control values using an application configuration inheritance model ? Push application configuration values to servers Managing Patches ? Describe the patch management feature in SA ? View patch information ? Describe UNIX patch management tasks ? Install patches using patch policies on the Windows platform ? Identify Microsoft patch administration tasks ? Manage patches on Red Hat LINUX Working with Audits, Snapshots, and Remediation ? Describe the audit and remediation feature in SA ? Create and run audits ? Configure file audit rules ? Set audit rule exceptions ? View audit results and remediate the differences ? Describe how to use Business Service Automation Essentials (BSAE) Network to run compliance audits Enforcing Compliance ? Define server compliance concepts ? Describe the compliance management feature in SA ? Scan and view the compliance status of servers ? Remediate non-compliant servers Exploring Servers Using the Global Shell and Global File System ? Describe the Global Shell and Opsware Global File System (OGFS) features within SA ? Describe how Global Shell and OGFS features can be used to manage servers within the SA environment ? Describe how to navigate and filter data in the OGFS using the Global Shell ? Use the Remote Shell (ROSH) command to login to a managed server and execute shell scripts on a managed server ? Use the SA remote terminal feature to access and manage servers in the managed environment Scripting with SA ? Describe the script management and execution feature in SA ? Create scripts using the SA client ? Execute ad hoc or saved scripts ? View and download script results ? Describe PowerShell integration with SA ? Explain the Extensible Discovery server module ? Introduce Automation Platform eXtensions (APX) scripting Exploring Reports in SA ? Explain SA reports ? List the reports available in SA ? Generate an SA report ? Explain Business Service Automation (BSA) Essentials basics as a reporting tool OS Provisioning with OS Sequences ? Describe the OS Provisioning feature within SA ? Describe the process of provisioning an OS on a server ? Define and run an OS Sequence

Duration 3 Days 18 CPD hours This course is intended for This class is ideal for business users - the people who need to learn what's possible with Salesforce functionality across the suite of products, but aren't necessarily responsible for managing the application. If you're a customer service manager, business executive, business operations manager, sales operations manager, or any other operations, management, or process analysis 'super user,' this class is just what you need to better understand the business value of the Salesforce Platform. Overview Describe the primary business value of each major Salesforce Cloud. Manage users and data. Manage basic org configuration. Create email templates. Create reports and dashboards. Apply and champion Chatter. Understand the Salesforce implementation and maintenance lifecycle. Extend Salesforce functionality beyond basic configuration. Explore what?s possible with Salesforce. In this 3-day class, our Salesforce experts will walk you through the Salesforce Platform, its specific applications, and their business values and benefits. Familiarize yourself with Salesforce Cloud, and learn about platform features and processes to more effectively support day-to-day Salesforce operations within your organization. Through interactive lectures, discussions, and hands-on exercises, you?ll recognize the core elements of the implementation lifecycle, the key considerations to drive user adoption, and the important components of ongoing management of your Salesforce environment. Introduction Understand How Salesforce Works Explore Salesforce Applications Review Salesforce Organization Data Access and Security Control Org Access Manage Who Views and Modifies Objects Unlock Access to Records Share Access to Records Lock Down Individual Fields User Management and Troubleshooting Create New Users Troubleshoot Login, Record Access, and Field Visibility Issues Salesforce Customizations Think About Your Implementation Explore Custom Fields, Picklists, Page Layouts, and Record Types Create Email Templates Business Processes Automation Review Validation Rules Review Assignment and Escalation Rules Review Web-to-Lead and Entitlements Review Lightning Process Builder and Workflow Review Approval Processes and Visual Workflow Reports Explore the Reports Tab, Folders, and Formats Explore the Report Builder Summarize Your Data Dashboards and Data Insights Get More Insight from Your Data Visualize Your Data with Dashboards Create Your Analytics Strategy Everyday Salesforce Collaborate with Chatter, Groups, and Communities Share Feedback with Chatter Answers and Ideas Go Mobile with Salesforce1 Make Salesforce Part of Your Day Data Management Create a Data Migration Strategy Ensure Data Quality Extending Salesforce Drive a Salesforce Implementation Customize Salesforce Using Custom Objects, Apps, and the Salesforce AppExchange Build It Yourself Wrap-up and Certification Review the Certification Process and Resources

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Duration 4 Days 24 CPD hours This course is intended for Security engineers Security administrators Security architects Operations engineers Network engineers Network administrators Network or security technicians Network managers System designers Cisco integrators and partners Overview After taking this course, you should be able to: Describe and administer the Cisco Email Security Appliance (ESA) Control sender and recipient domains Control spam with Talos SenderBase and anti-spam Use anti-virus and outbreak filters Use mail policies Use content filters Use message filters to enforce email policies Prevent data loss Perform LDAP queries Authenticate Simple Mail Transfer Protocol (SMTP) sessions Authenticate email Encrypt email Use system quarantines and delivery methods Perform centralized management using clusters Test and troubleshoot This course shows you how to deploy and use Cisco© Email Security Appliance to establish protection for your email systems against phishing, business email compromise, and ransomware, and to help streamline email security policy management. This hands-on course provides you with the knowledge and skills to implement, troubleshoot, and administer Cisco Email Security Appliance, including key capabilities such as advanced malware protection, spam blocking, anti-virus protection, outbreak filtering, encryption, quarantines, and data loss prevention. This course helps you prepare to take the exam, Securing Email with Cisco Email Security Appliance (300-720 SESA). Describing the Cisco Email Security Appliance Cisco Email Security Appliance Overview Technology Use Case Cisco Email Security Appliance Data Sheet SMTP Overview Email Pipeline Overview Installation Scenarios Initial Cisco Email Security Appliance Configuration Centralizing Services on a Cisco Administering the Cisco Email Security Appliance Distributing Administrative Tasks System Administration Managing and Monitoring Using the Command Line Interface (CLI) Other Tasks in the GUI Advanced Network Configuration Using Email Security Monitor Tracking Messages Logging Controlling Sender and Recipient Domains Public and Private Listeners Configuring the Gateway to Receive Email Host Access Table Overview Recipient Access Table Overview Configuring Routing and Delivery Features Controlling Spam with Talos SenderBase and Anti-Spam SenderBase Overview Anti-Spam Managing Graymail Protecting Against Malicious or Undesirable URLs File Reputation Filtering and File Analysis Bounce Verification Using Anti-Virus and Outbreak Filters Anti-Virus Scanning Overview Sophos Anti-Virus Filtering McAfee Anti-Virus Filtering Configuring the Appliance to Scan for Viruses Outbreak Filters How the Outbreak Filters Feature Works Managing Outbreak Filters Using Mail Policies Email Security Manager Overview Mail Policies Overview Handling Incoming and Outgoing Messages Differently Matching Users to a Mail Policy Message Splintering Configuring Mail Policies Using Content Filters Content Filters Overview Content Filter Conditions Content Filter Actions Filter Messages Based on Content Text Resources Overview Using and Testing the Content Dictionaries Filter Rules Understanding Text Resources Text Resource Management Using Text Resources Using Message Filters to Enforce Email Policies Message Filters Overview Components of a Message Filter Message Filter Processing Message Filter Rules Message Filter Actions Attachment Scanning Examples of Attachment Scanning Message Filters Using the CLI to Manage Message Filters Message Filter Examples Configuring Scan Behavior Preventing Data Loss Overview of the Data Loss Prevention (DLP) Scanning Process Setting Up Data Loss Prevention Policies for Data Loss Prevention Message Actions Updating the DLP Engine and Content Matching Classifiers Using LDAP Overview of LDAP Working with LDAP Using LDAP Queries Authenticating End-Users of the Spam Quarantine Configuring External LDAP Authentication for Users Testing Servers and Queries Using LDAP for Directory Harvest Attack Prevention Spam Quarantine Alias Consolidation Queries Validating Recipients Using an SMTP Server SMTP Session Authentication Configuring AsyncOS for SMTP Authentication Authenticating SMTP Sessions Using Client Certificates Checking the Validity of a Client Certificate Authenticating User Using LDAP Directory Authenticating SMTP Connection Over Transport Layer Security (TLS) Using a Client Certificate Establishing a TLS Connection from the Appliance Updating a List of Revoked Certificates Email Authentication Email Authentication Overview Configuring DomainKeys and DomainKeys Identified Mail (DKIM) Signing Verifying Incoming Messages Using DKIM Overview of Sender Policy Framework (SPF) and SIDF Veri?cation Domain-based Message Authentication Reporting and Conformance (DMARC) Verification Forged Email Detection Email Encryption Overview of Cisco Email Encryption Encrypting Messages Determining Which Messages to Encrypt Inserting Encryption Headers into Messages Encrypting Communication with Other Message Transfer Agents (MTAs) Working with Certificates Managing Lists of Certificate Authorities Enabling TLS on a Listener?s Host Access Table (HAT) Enabling TLS and Certi?cate Verification on Delivery Secure/Multipurpose Internet Mail Extensions (S/MIME) Security Services Using System Quarantines and Delivery Methods Describing Quarantines Spam Quarantine Setting Up the Centralized Spam Quarantine Using Safelists and Blocklists to Control Email Delivery Based on Sender Configuring Spam Management Features for End Users Managing Messages in the Spam Quarantine Policy, Virus, and Outbreak Quarantines Managing Policy, Virus, and Outbreak Quarantines Working with Messages in Policy, Virus, or Outbreak Quarantines Delivery Methods Centralized Management Using Clusters Overview of Centralized Management Using Clusters Cluster Organization Creating and Joining a Cluster Managing Clusters Cluster Communication Loading a Configuration in Clustered Appliances Best Practices Testing and Troubleshooting Debugging Mail Flow Using Test Messages: Trace Using the Listener to Test the Appliance Troubleshooting the Network Troubleshooting the Listener Troubleshooting Email Delivery Troubleshooting Performance Web Interface Appearance and Rendering Issues Responding to Alerts Troubleshooting Hardware Issues Working with Technical Support References Model Specifications for Large Enterprises Model Specifications for Midsize Enterprises and Small-to-Midsize Enterprises or Branch O?ces Cisco Email Security Appliance Model Specifications for Virtual Appliances

Duration 5 Days 30 CPD hours This course is intended for The target audience for this textbook is all Oracle professionals, both business and systems professionals. Among the specific groups for whom this textbook will be helpful are: ? Business and non-IT professionals ? Application designers and database developers ? Business Intelligence (BI) analysts and consumers ? Database administrators ? Web server administrators Overview The first portion of this textbook considers the logical models upon which a relational database is based and the various configurations and environments in which you may work with the Oracle database. The next segment focuses on the actual SQL syntax for writing database queries. You will begin with the simplest of queries and then proceed onto moderately complex query scenarios. Finally, this textbook covers the DDL, DML and transaction control portions of the SQL language that allow one to create, maintain and manipulate application database objects and application data. This textbook takes a unique approach to SQL training in that it incorporates data modeling theory, relational database theory, graphical depictions of theoretical concepts and numerous examples of actual SQL syntax into one learning vehicle. Relational Databases & Data Models About Data Models About the Relational Model The Electronics Data Model About the Relational DBMS Selection & Setup of the Database Interface Considering Available Tools Selecting the Appropriate Tool Oracle Net Database Connections Oracle PAAS Database Connections Setup SQL Developer Setup SQL*Plus Setup Jdeveloper Using the Database Interface About Bind & Substitution Variables Using SQL Developer Using SQL*Plus Introduction to the SQL Language About the SQL Language Characteristics of SQL Introducing SQL Using Select SQL Rules The Select Statement The Select Statement Distinct/Unique Keyword Using Alias Names Restricting Results with the Where Clause About Logical Operators Equality Operator Boolean Operators REGEXP_LIKE() In Operator Sorting Data with the Order By Clause About the Order by Clause Multiple Column Sorts Specify the Sort Sequence About Null Values within Sorts Using Column Aliases Pseudo Columns, Functions & Top-N Queries Rowid Pseudo Column ORA_ROWSCN PSEUDO Column ROWNUM Pseudo Column About the Built-In Functions SYSDATE User & UID SESSIONTIMEZONE Function Using the Dual Table Row Limiting & Top-N Queries FETCH First x Rows Only Clause OFFSET x Rows Clause FETCH?PERCENT Clause The WITH TIES Option Joining Tables About Joins Inner Joins Reflexive Join Non-Key Join Outer Join Using the Set Operators About the Set Operators SQL Set Operator Examples UNION Example INTERECT Example MINUS Example UNION All Summary Functions Using Sub-Queries Finding Data with Sub-Queries Standard Sub-Queries Correlated Sub-Queries The EXISTS Operator Aggregating Data within Groups About Summary Groups Find Groups within the Tables Select Data From the Base Tables Select Groups from the Results Use DDL to Create & Manage Tables Create Table Statement Column Data Types Not Null Default Describe Alter Table Statement Drop Table Statement Table DDL Using SQL Developer Alter User Statement Alter Session Statement NLS_Language NLS_Date Use DML to Manipulate Data The Insert Statement The Delete Statement The Update Statement About Transactions Transaction Rollback Transaction Commit Transaction Savepoint The Set Transaction Statement Set Transaction Read Only Statement Rules Understanding the Data Models The Company Data Model The Electronics Data Model About the SQL-99 Standard SQL-92 & SQL-99 Cross Joins Natural Joins Inner Joins Implicit Inner Join Outer Joins Anti Joins Named Sub-Queries Enhancing Groups with Rollup & Cube Using Rollup The Grouping() Function Using Cube SQL Functions: Character Handling What are the SQL Functions? String Formatting Functions UPPER(), LOWER() Example INITCAP() Example Character Codes Functions CHR((), ASCII() Examples PAD & TRIM Functions RPAD() Example RTRIM() Example TRIM() Example String Manipulation Functions DECODE () Example SUBSTR() Example INSTR() Example TRANSLATE() Example REPLACE() Example String Comparison Functions LEAST() Example Phonetic Search Function SOUNDEX() Example SQL Functions: Numeric Handling About the Numeric Data Functions GREATEST() Example ABS() Example ROUND() Example TRUNC() Example SIGN() Example TO_NUMBER() Example & Data ype Conversions NULL VALUES FUNCTIONS NVL() & NVL2() Function NVL() Example (Character) NVL() Example (Numeric Loss of Data) NVL() Example (Numeric Output) NVL2() Example COALESCE() Function NULLIF() Function SQL Functions: Date Handling Date Formatting Functions TO_CHAR() & TO_DATE() Format Patterns TO_CHAR() Examples TO_DATE() Examples EXTRACT() Example Date Arithmetic Functions MONTHS_BETWEEN() Example ADD_MONTHS() Example LAST_DAY() Example NEXT_DAY() Example TRUNC(), ROUND() Dates Example NEW_ TIME() Example About V$TIMEZONE_NAMES CAST() FUNCTION & TIME ZONES Database Objects: About Database Objects About Database Objects About Schemas Making Object References Database Objects: Relational Views About Relations Views The Create View Statement Why Use Views? Accessing Views with DML Maintaining View Definitions Alter View Drop View DDL Using SQL Developer Database Objects: Indexes About Indexes Create & Drop Index Statements Indexes & Performance Data Dictionary Storage Database Objects: Creating Other Objects About Sequences Referencing NEXTVAL Referencing CURRVAL Within the DEFAULT Clause Alter Sequence & Drop Sequence ALTER SEQUENCE DROP SEQUENCE About Identity Columns CREATE TABLE?GENERATED AS IDENTITY ALTER TABLE?GENERATED AS IDENTITY Start With Limit Value ALTER TABLE...DROP IDENTITY About Synonyms CREATE & DROP SYNONYM Statements CREATE SYNONYM DROP SYNONYM Public Vs Private Synonyms CREATE SCHEMA AUTHORIZATION Database Objects: Object Management Using DDL The RENAME Statement TABLESPACE Placement CREATE TABLE?TABLESPACE The Comment Statement The TRUNCATE TABLE Statement Database Objects: Security About Object Security Grant Object Privileges Revoke Object Privileges Object Privileges & SQL Developer Data Integrity Using Constraints About Constraints NOT NULL Constraint NOT NULL Example CHECK Constraint UNIQUE Constraint PRIMARY KEY Constraint REFERENCES Constraint ON DELETE CASCADE Example ON DELETE SET NULL Example Constraints on Existing Tables Constraints & SQL Developer Managing Constraint Definitions RENAMING & DROPPING Constraints ENABLING & DISABLING Constraints DEFERRED Constraint Enforcement SET CONSTRAINTS Handling Constraint Exceptions Constraints with Views DATA Dictionary Storage The Data Dictionary Structure More About the Data Dictionary OBJECT-SPECIFIC Dictionary Views USER_UPDATABLE_COLUMNS The Dictionary Structure METADATA & SQL Developer Additional course details: Nexus Humans Oracle 12c SQL Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Oracle 12c SQL Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.