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Air Conditioning and Refrigeration Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Air Conditioning and Refrigeration Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 03 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Fundamentals of Heat, Air conditioning and Refrigeration Fundamentals of Heat, Air conditioning and Refrigeration 00:25:00 Module 02: Air Conditioning Systems Air Conditioning Systems 00:25:00 Module 03: Compressors, Water Chillers, and Fans Compressors, Water Chillers, and Fans 00:26:00 Module 04: Refrigeration and Refrigerants Refrigeration and Refrigerants 00:25:00 Module 05: Installation and Construction of Refrigeration and Air Conditioning System Installation and Construction of Refrigeration and Air Conditioning Systems 00:23:00 Module 06: Food Refrigeration Food Refrigeration 00:25:00 Module 07: Indoor Air Quality Indoor Air Quality 00:22:00

The main goal of this Level 2 Certificate in Behaviour that Challenges in Children course is to increase learners' awareness and understanding of challenging behaviour in children and its consequences. You will be able to identify the challenges and whether they pose a risk to the child or others, reducing the child's standard of living. By completing this Level 2 Certificate in Behaviour that Challenges in Children course, you will gain in-depth knowledge of challenging behaviour, which will help you progress onto other relevant qualifications and into relevant employment in the health and social care sector. It could be beneficial to students working in educational settings. Enrol on our exclusive Level 2 Certificate in Behaviour that Challenges in Children course today and involve yourself in the major behavioural challenges that children may face and be the true hero by assisting them in controlling their behaviour in the most appropriate manner. Learning Outcomes After completing this course, the learner will be able to: Gain a solid understanding of the behaviour that challenges. Understand strategies to support positive behaviour. Understand communication in managing behaviour. Understand the support available to maintain your wellbeing. Why Choose Level 2 Certificate in Behaviour that Challenges in Children Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Level 2 Certificate in Behaviour that Challenges in Children Bundle Course*** Course 01: Level 2 Certificate in Behaviour that Challenges in Children Course 02: Level 3 Award in Childcare and Education Course Course 03: Level 2 Award in Support Work in Schools and Colleges Course 04: Care and support for Vulnerable Children Course 05: Advanced Diploma in Child Care Course 06: Level 4 Diploma in Child Counselling Course Course 07: Child and Adolescent Mental Health Course Course 08: Child Protection and Risk Assessment Course 09: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Course 10: Level 4 Diploma in Child Psychology Course [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Behaviour that Challenges in Children course ] Course Curriculum ***Level 2 Certificate in Behaviour that Challenges in Children*** Module 1: Understand Behaviour That Challenges Understand behaviour that challenges Understand the reasons why people present with behaviour that is perceived as challenging Understand the impact of behaviour that challenges Module 2: Understand How to Support Positive Behaviour Understand how to identify when an individual's behaviour may escalate Understand strategies to support positive behaviour Understand how the rights of individuals are protected Module 3: Understand the Importance of Effective Communication and the Management of Behaviour That Challenges Understand communication in managing behaviour Understand how to manage behaviour that challenges Understand the role of others in supporting individuals who exhibit behaviour that is perceived as challenging Module 4: Understand the Role of Reflection and Support for Those Involved in Incidents of Behaviour That Challenges Understand the benefits of reflection following episodes of behaviour that challenges Understand the support available to maintain own wellbeing ------------------ ***GIFT COURSES*** ------------------ ***Course 01: Level 3 Award in Childcare and Education Course Module 1: Child Development from Conception to Seven Years Module 2: Children's Health and Wellbeing ------------------ ***Course 02: Level 2 Award in Support Work in Schools and Colleges Module 01: Understand Schools and Colleges as Organisations Module 02: Understand Children and Young People's Development Module 03: Understand Communication and Professional Relationships with Children, Young People and Adults Module 04: Understand Children and Young People's Health and Safety Module 05: Safeguarding Children and Young People Module 06: Understand Equality, Diversity and Inclusion in Work with Children and Young People ------------------ ***Course 03: Care and support for Vulnerable Children Module 01: Introduction Module 02: The Rights of Children Module 03: Understanding the Distinction Between Vulnerability and Risk Module 04: Child in Crisis Module 05: Controlling The Issues Module 06: Available Services Module 07: History and Future Developments ------------------ ***Course 04: Advanced Diploma in Child Care Module 01: An Overview of Early Childhood Education Module 02: Empowering Children to Learn in the Early Years Module 03: The Process of Caring for Child's Development Module 04: Developing Socially and Emotionally Module 05: Aspects That Influence the Development Process Module 06: Stages of Language Development Module 07: The Process of Moral Development Module 08: Personality Development of Children Module 09: Problems During Infancy and Childhood Period Module 10: Adolescence's Problems Explained Module 11: Safeguarding Children ------------------ ***Course 05: Level 4 Diploma in Child Counselling Course Module 1: An Introduction to Child Psychology Module 2: Domains of Development Module 3: Development and Growth Module 4: Language and Moral Development Module 5: Counselling Module 6: The Development of Attachments Module 7: Psychological Disorder and Treatment Module 8: Working as a Child and Adolescents Counsellor Module 9: Counselling in the Time of Covid-19 ------------------ ***Course 06: Child and Adolescent Mental Health Course Module 01: An Overview of Mental Health Module 02: Understanding Child Psychology Module 03: Understanding Attachment and Relationship Building Module 04: How Separation and Loss Affects Attachment Module 05: Understanding Child Development Module 06: Mental Health Problems in Adolescent Module 07: Other Mental Health Problems in Adolescent Module 08: Impact of Autism, ADHD and Dyslexia in Adolescent Module 09: Coping With Autism, ADHD and Dyslexia in Adolescents Module 10: The Ways of Treating Mental Health Module 11: Mental Health over Life Span and Society in the UK Module 12: Relevant Mental Health Legislations in the UK ------------------ ***Course 07: Child Protection and Risk Assessment Module 01: Introduction to Child Protection Module 02: Laws & Guidance Module 03: Understanding Child Abuse Module 04: Understanding Risk & Risk Assessment Module 05: Responding to Disclosure Module 06: What Should You Do Next to Referral Module 07: Record Keeping ------------------ ***Course 08: Level 2 Certificate in Understanding Common Childhood Illnesses Affecting Children Module 1: Understand How to Provide a Safe and Healthy Environment for Babies and Young Children Module 2: Understand Common Childhood Illnesses Module 3: Understand Health Emergencies and Specific Health Conditions in an Early Years Setting ------------------ ***Course 09: Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Level 2 Certificate in Behaviour that Challenges in Children Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? There are no specific recommended prior learning requirements for Level 2 Certificate in Behaviour that Challenges in Children qualification. Learners who have already completed a Level 1 qualification in healthcare, social care, childcare, or supporting learning may find it useful. Requirements There are no specific requirements for Level 2 Certificate in Behaviour that Challenges in Children course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 2 Certificate in Behaviour that Challenges in Children course will provide you with all of the theoretical knowledge you will need to excel in the relevant field. After completing this course, you will be equipped with a wide range of skills needed to secure a position in the sector. Certificates Certificate of completion Digital certificate - Included

This Paediatric First Aid for Teaching Assistants Course equips you with the essential knowledge and skills to confidently respond to childhood emergencies in the classroom or school setting. Learn how to assess injuries, perform CPR on infants and children, manage choking hazards, and more. Empower yourself to provide crucial first aid until medical professionals arrive. Ideal for teaching assistants, childcare providers, and anyone who works with children! Enroll now and gain the confidence to make a difference in a child's life!

Overview Interior Design Masterclass Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Interior Design Masterclass Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Interior Design Introduction to Interior Design 00:23:00 Module 02: Space Planning and Layout Space Planning and Layout 00:21:00 Module 03: Colour Theory and Application Colour Theory and Application 00:22:00 Module 04: Materials and Finishes Materials and Finishes 00:21:00 Module 05: Lighting Design Lighting Design 00:19:00 Module 06: Furniture and Furnishings Furniture and Furnishings 00:20:00 Module 07: Sustainable Design Sustainable Design 00:23:00 Module 08: Interior Design for Residential Spaces Interior Design for Residential Spaces 00:20:00 Module 09: Interior Design for Commercial Spaces Interior Design for Commercial Spaces 00:21:00 Module 10: Professional Practice and Business Skills Professional Practice and Business Skills 00:21:00 Module 11: Digital Tools and Software for Interior Design Digital Tools and Software for Interior Design 00:21:00 Module 12: Professional Networking and Industry Engagement Professional Networking and Industry Engagement 00:23:00

Personal Energy Increasing and Helping More People is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Personal Energy Increasing and Helping More People and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 01 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Personal Energy Increasing and Helping More People Introduction 00:02:00 Energy Follows Thought 00:02:00 Asking Power Questions 00:04:00 What Is Energy 00:04:00 Get Grounded 00:04:00 Your Breathing Affects Your Mood 00:03:00 How Your Head and Heart Interact 00:02:00 Be More Selfish 00:04:00 Look After Yourself Better 00:07:00 Increase Your Confidence 00:06:00 The Learning State 00:02:00 The Energy of Appreciation 00:02:00 Intuition 00:05:00 Go for a Walk 00:02:00 Smile More 00:03:00 Forgiveness 00:04:00 Stop Comparing 00:06:00 How Your Mind Can Heal Your Body 00:05:00 Setting Your Energy Space 00:05:00 Sometimes You Have To Get Worse Before You Get Better - My Story 00:09:00 Have More Fun 00:02:00 Course Summary 00:03:00

Overview Capital Budgeting & Investment Decision Rules Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Capital Budgeting & Investment Decision Rules Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 01: Introduction Preview 00:01:00 Basics Of Time Value Of Money 00:10:00 Concepts Of Compounding, Discounting, Present Values 00:09:00 Section 02: NPV Method NPV Method Meaning And Decision Rules 00:07:00 Use Of NPV With An Example And Practical Life Limitation Of NPV Method 00:06:00 NPV Profile Of The Project To Understand Sensitivity 00:04:00 Section 03: Payback Period Method Payback Period Meaning And Calculations 00:02:00 Drawback Of Payback Period Method 00:03:00 Section 04: Internal Rate Of Return (IRR) IRR, Meaning And Method Of Calculation With Limitation 00:07:00 Example Of Demonstrate NPV And IRR Calculation And Inconsistent Result 00:04:00 Case Of Multiple IRR And MRR As An Attempt To Fix The Problem 00:08:00 Section 05: Evaluating Projects In Different Lives How To Choose Between Mutually Exclusive Project 00:11:00 Choosing Project With Different Life 00:06:00 Choosing Project In Budget Constraints 00:05:00 Section 06: Conclusion Final Summary 00:04:00 Assignment Assignment - Capital Budgeting & Investment Decision Rules 00:00:00

Overview Fundamentals to Mastering Leadership Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Fundamentals to Mastering Leadership Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Leadership Behaviours Holding You Back Ever Met THIS guy? 00:03:00 Start Doing 00:04:00 Stop Doing 00:04:00 Throwing Grenades: Giving Feedback 00:04:00 Use Your Legs: Receiving Feedback 00:03:00 This is your Brain on New Habits 00:03:00 What Do I Do Next? 00:01:00 Module 02: Preventing Your Brain From Short-circuiting We Never See The Whole Iceberg 00:02:00 Brain Shortcuts That Get In The Way of Success 00:04:00 Is Your Brain Lying to You? 00:03:00 Reprogram Your Brain Like a PC 00:03:00 Super Leader Attitudes 00:05:00 Module 03: Using Body Parts to Communicate Ever Lose Your Temper? 00:02:00 Logic or Emotion? 00:03:00 Instincts and Boundaries 00:02:00 Your Corazon 00:02:00 Don't Just Stay There! 00:03:00 What Do I Do Next? 00:01:00 Module 04: Getting Your Employees to Move It! Go! Now! One Small Change Changes A Whole Team 00:02:00 First Things First: Who are You as a Leader? 00:04:00 Who's Who On Your Team? 00:04:00 Set Your Plan 00:05:00 Module 05: Conflict that Builds Instead of Destroys If We Had A Penny For Each Hour We Spend On It! 00:04:00 Iceberg: What You See vs. What I Believe, Think, and Feel 00:02:00 Resolve and Rebuild: Phase 1 00:04:00 Resolve and Rebuild: Phase 2 00:03:00 What Do I Do Next? 00:01:00 Module 06: How to Say No Without Saying No NO Is Sometimes The Safest Word 00:02:00 The Biggest Mistakes People Make 00:03:00 Why Is It So Difficult To Say NO? 00:03:00 How To Say It Without Saying It 00:07:00 It Is Your Responsibility 00:01:00 What Do I Do Next? 00:01:00

Overview Develop Your Career in Finance: Blue Ocean Strategy Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Develop Your Career in Finance: Blue Ocean Strategy Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Develop Your Career in Finance: Blue Ocean Strategy Course Introduction 00:02:00 What Is The Blue Ocean Strategy 00:07:00 Methods Used In Blue Ocean Strategy - Value Innovation And Actions 00:05:00 Applying Blue Ocean Strategy For Career, Future Business Trends 00:08:00 How You Can Apply 4 Point Action For Career Planning 00:12:00 What Is Personal Brand And Step1 In Creating PB 00:06:00 Steps 2 To 8 In Personal Branding 00:14:00 Example Of A LinkedIn Profile For Personal Branding 00:08:00 Summarising The Way Forward In Career Development 00:04:00

Overview Statistical Concepts and Application with R Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Statistical Concepts and Application with R Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction to the course Introduction 00:03:00 Single Linear Regression Install R, RStudio and Basic Functionality 00:08:00 Basics of Linear Regression 00:03:00 Basics of Linear Regression Ctnd 00:03:00 Linear Regression Analysis 00:09:00 Linear Relationships 00:09:00 Line of Best Fit, SSE and MSE 00:05:00 Linear Regression Analysis Ctnd 00:02:00 Regression Results and Interpretation 00:10:00 Predicting Future Profits 00:13:00 Statistical Validity Tests 00:09:00 Statistical Validity Discussion 00:07:00 Single Linear Regression 00:06:00 Multiple Linear Regression Single Linear Regression 00:06:00 Importing the data 00:04:00 Correlation Matrix and MLR 00:08:00 MLR Results and ANOVA 00:07:00 The Best Model? 00:05:00 Interaction Terms and Validity Testing 00:18:00 ANOVA and Predictions 00:18:00 Non-linear Regression Non-linear Regression (and Recap) 00:07:00 Logistic Regression Overview 00:22:00 Logistic Regression: Odds, Logs and Poisson 00:13:00 Logistic Regression: Fitting the Models in R 00:24:00 Optimization Theory and Differential Calculus Differential Calculus - Finding the Maximum and the Minimum 00:15:00 Differential Calculus: One Unknown Input 00:08:00 Analysis in R: One Unknown Input Differential Calculus 00:29:00 Differential Calculus - Two Unknown Inputs 00:07:00 Analysis in R: Two Unknown Inputs Differential Calculus 00:44:00 Downloadable Resources Resource - Statistical Concepts and Application with R 00:00:00

Having a holistic understanding of telephone etiquette can make a huge difference to your customers and your profits. This course is ideal for you, whether you frequently deal with customers on the telephone or about to enter into telemarketing and become a customer service representative, receptionist, call centre agent, or customer-facing employee. Learn the fundamental telephone etiquette skills and understand how to handle an office telephone system expertly. Moreover, you will determine how to control tone, rate of speech and pitch for improving voice quality, and discover plenty of tips and tricks for handling rough or angry callers. In just 75 Minutes, you will: Be able to handle interoffice calls and voicemail messages Successfully eliminate phone distractions and correct poor telephone etiquette Develop and master the techniques that improve your organization's image Handle incoming and outgoing calls precisely that win more business Correctly respond to rude or hostile customers Answer the phone expertly at your business Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Telephone Skills Training is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or lesson to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all students from any academic backgrounds to learn more on this subject. This lesson is ideal for: Customer Service Assistants Customer Service Representatives Call Center Agents Small Business Owners Sales Assistants Course Content Telephone Skills Training Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam - Telephone Skills Training 00:20:00 Final Exam Final Exam - Telephone Skills Training 00:20:00 Assignment Assignment - Telephone Skills Training 2 days, 10 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.