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This seminar supports you to implement ideas from the Six Stages Framework. It is designed for those who are reading or have read my book Understanding and Dealing with Everyday Racism- The Six Stages Framework

Having the capacity to communicate adequately is a necessary fundamental ability that impacts our level of professional success, the stability of our family life, the nature of our social connections and our very own bliss. The best communicators inspire and motivate people, help them make an active decision, and enhance their understanding. Communication skills are a core interpersonal skill, and by discovering how to improve ourselves in this area, we can expect the widest range of long and short-term benefits. In this course, you will be introduced to many communication styles and learn how to improve your skills to get the best results in all of your future interactions. You will likewise explore a full range of core communication principles; so that you can start communicating with higher confidence in every aspect of your life. If you want to begin communicating with far more clarity, confidence, and persuasiveness then this course is your one stop. Course Highlights Extended Diploma in Communication Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Communication Skills into 30 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 15 hours, 34 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Communication Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Communication Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Communication Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Communication Skills - Updated Version Introduction To Communication - Goals & Benefits FREE 00:07:00 Key Principles Of Communication 00:14:00 We Are ALWAYS Communicating 00:17:00 Fundamentals Of Communication - Part 1 00:06:00 Fundamentals Of Communication - Part 2 00:08:00 Great Communication Tips - Part 1 00:14:00 Great Communication Tips - Part 2 00:19:00 Self-Talk & Powerful Language 00:10:00 Miscommunication 00:06:00 Still MORE Great Tips! Part 1 00:13:00 Still MORE Great Tips! Part 2 00:08:00 Still MORE Great Tips! Part 3 00:05:00 Final Thoughts and Suggestions 00:06:00 PROMO Communication (BEST) FREE 00:06:00 Extended Diploma in Communication Skills - Old Version Basic Communication Skills Communication Basics FREE 00:15:00 Types Of Communication FREE 00:30:00 Types Of Personalities 01:00:00 Body Language Basics 00:30:00 Improving Skills 00:30:00 Final Hints 00:30:00 Effective Communication Skills Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Mock Exam Mock Exam- Extended Diploma in Communication Skills 00:30:00 Final Exam Final Exam- Extended Diploma in Communication Skills 00:30:00

Overview This comprehensive course on Entrepreneurship & Innovation Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Entrepreneurship & Innovation Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Entrepreneurship & Innovation Management. It is available to all students, of all academic backgrounds. Requirements Our Entrepreneurship & Innovation Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 72 lectures • 02:00:00 total length •Entrepreneurship: 00:01:00 •Entrepreneurship Introduction: 00:01:00 •Entrepreneurship Definition: 00:01:00 •Entrepreneurship Theories: 00:01:00 •Schumpeter Theory: 00:02:00 •Uncertainty - Bearing Theory and Krizner's 'Alert' Entrepreneurship: 00:02:00 •Biological and Marshall's Theory of Entrepreneurship: 00:01:00 •Other Entrepreneurship Theories: 00:02:00 •Sociological Theories of Entrepreneurship: 00:02:00 •Jean-Baptiste Say's Law: 00:01:00 •Entrepreneurship Creativity: 00:01:00 •Theories in Creativity: 00:01:00 •Wertheimer, Maslow, Rickards and Gilliam: 00:03:00 •Creativity in Organisations: 00:01:00 •Creativity in Management: 00:01:00 •Creativity and Competition: 00:01:00 •Entrepreneurship Mindset: 00:02:00 •Innovation and Entrepreneurship: 00:01:00 •Types of Innovations: 00:02:00 •Innovation Theories: 00:02:00 •Chain-Linked Innovation Model: 00:02:00 •Diffusion of Innovation Theory: 00:03:00 •The Importance of Peer-to-Peer Conversations & Peer Networks: 00:01:00 •Understanding the Needs of Different User Segments: 00:01:00 •Paradigm Shift: 00:02:00 •Cultivating a Culture of Creativity and Innovation: 00:01:00 •Innovation Organisations: 00:02:00 •Entrepreneurial Problem Solving: 00:03:00 •Key Perceptions: 00:03:00 •Think Tank: 00:01:00 •The Power of Storyboarding: 00:01:00 •How to Manage Creative Teams: 00:01:00 •IT Systems for Innovation: 00:02:00 •Entrepreneurs & Corporate Entrepreneurs: 00:02:00 •Entrepreneurial Problem Solving: 00:03:00 •Intrapreneurial Problem Solving: 00:01:00 •Collaborative Networks: 00:01:00 •Notion of Collaboration: 00:02:00 •Building a Culture of Innovation: The Role of Leadership: 00:02:00 •What Makes a Leader?: 00:02:00 •Other Studies on Emotional Intelligence: 00:04:00 •Evaluating Entrepreneurial Start-Ups: 00:02:00 •Your IP Strategy: 00:01:00 •Market Research: 00:01:00 •Set Your Research Objectives: 00:02:00 •Evaluating Revenue & Costs Framework: 00:01:00 •Cost Drivers: 00:03:00 •Variable and Fixed Costs: 00:01:00 •Financing Decisions for Start-ups: 00:02:00 •Types of Angel Investors: 00:01:00 •Attracting Angel Investors: 00:01:00 •Venture Capitalist: 00:02:00 •Venture Capital Investment Process: 00:01:00 •The Stages in Venture Capital Investment: 00:02:00 •Advantages of Venture Capital: 00:01:00 •Government Grants: 00:02:00 •Funding Instruments for Entrepreneurs: 00:01:00 •Debt Instrument: 00:02:00 •Mezzanine - Preferred Shares: 00:02:00 •Capital Market Structure: 00:02:00 •Advantages and Disadvantages: 00:02:00 •Capital Structure and Implications: 00:03:00 •Shareholder Equity: 00:01:00 •Mezzanine Debt: 00:02:00 •Lowering the Cost of Capital and Improving Equity Returns: 00:01:00 •Dilution: 00:03:00 •Price Earnings Ratio: 00:03:00 •Succession Planning & Exit Strategy: 00:01:00 •Mistakes to Avoid in Succession Planning: 00:01:00 •Plan, Do and Review: 00:02:00 •Exit Strategies: 00:02:00 •Assignment - Entrepreneurship & Innovation Management: 00:00:00

Learn Italian by enrolling in our most recommended Beginners Italian Course. In this course, you'll get a comprehensive introduction to Italian grammar and vocabulary in the most entertaining and comprehensive guide to mind. This course begins with the pronunciation tutorial, following with valuable lessons on the vowel sounds, as well as the pronunciation. You'll learn the Italian grammar, and each step by step modules will teach you the basic vocabulary as well as examples on more advanced topics like food, school, vacations, media, jobs and much more. By the time you complete this course, you'll be able to reach a degree where you can have general conversations with native speakers in Italian. What Will I Learn? Learn Italian in simple, bite sized chunks. Perfect for the complete beginner with no Italian knowledge. Be more than just an average tourist when travelling to Italian speaking countries. Speak from the very first lesson. Build your own sentences without memorisation. Complete lessons in 3 minute chunks - perfect for the busy learner. Learn words and phrases that you can use immediately. Who is the target audience? You really want to learn to speak Italian in a very simple and very quick way. You are going to spend a holiday/vacation in Italy or another Italian speaking country. You have failed to learn Italian in the past but really want to give it one more go. You have no experience with Italian but you would like to learn fast. You have always wanted to learn a new language but you are very busy and can never find the time.   Introduction Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:04:00 Lesson 1c 00:04:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:03:00 Lesson 2b 00:04:00 Lesson 2c 00:03:00 Lesson 2d 00:03:00 Lesson 2e 00:04:00 Lesson: 03 Lesson 3a 00:03:00 Lesson 3b 00:03:00 Lesson 3c 00:03:00 Lesson 3d 00:03:00 Lesson 3e 00:05:00 Lesson 3f 00:04:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4c 00:03:00 Lesson 4d 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:05:00 Lesson: 05 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:30:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:04:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:05:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:04:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:03:00 Lesson 8c 00:03:00 Lesson 8d 00:04:00 Lesson 8e 00:03:00 Lesson 8f 00:03:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:04:00 Lesson 8j 00:03:00 Lesson 8k 00:03:00 Lesson 8l 00:03:00 Lesson 8m 00:03:00 Lesson 8n 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:04:00 Resource Resource - Beginners Italian Course 00:30:00 Course Certification

Learn to communicate better in groups

Quality Guarantee Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This complete Italian Language course for Beginners will help you to gain simple conversational skills in the Italian language. You will learn essential vocabulary, basic grammar and sentence-making rules from the native-speaking instructors to make you capable of engaging in everyday conversations. This course at a glance Accredited by CPD UK Learn Italian alphabets and vocabulary Master grammar skills in Italian Learn how to pronounce Italian words and phrases in your daily conversation Understand Italian verbs and tenses, writing, and grammar rules Know Italian verbs, tenses, articles, and prepositions Understand Italian reflexive verbs and adverbs of frequency Learn Italian modal verbs, regular, and irregular verbs Master numbers from 0 to 100 in Italian Practice several practice tests and quizzes to learn the Italian language effectively Why Complete Italian Language Course right for you? This extensive Complete Italian Language Course For Beginners will help you understand the language for A1, A2, and A2+ levels. You will learn the alphabets, definite articles, indefinite articles, and numbers from 0 to 100. This interactive course will help you master grammar in Spanish, such as present simple for regular verbs, present simple for irregular verbs, and reflexive verbs. Besides that, you will master Italian comprehension skills through ear training and visual learning. By the end of the course, you will have strong knowledge of Italian words and phrases, grammar, vocabulary and tips to communicate in the Italian language in your daily routine. Complete Italian Language Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Introduction to The Course Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Who should take this course? This Complete Italian Language Course For Beginners is suitable for those who want to learn the Italian language perfectly, or anyone who wants to improve their fundamentals. It is ideal for those who wish to pursue their career as a Spanish Language expert or a translator. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Complete Italian Language Course For Beginners assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Overview Navigating the world of customer service over the phone can be challenging. The 'Telephone Customer Service Training' course is your guiding compass, expertly designed to tackle the multifaceted arena of phone-based interactions. Delve deep into the core values of stellar customer service, uncover the distinction of superior service, and master the nuances of phone etiquette. With a curriculum spanning from the basics of customer relationship management to the intricacies of managing tough callers, this course equips you with a holistic understanding to thrive in a telephone-centric customer service role. The essentiality of establishing rapport during telephonic conversations cannot be overstated. This course accentuates the importance of rapport building and teaches strategies to connect genuinely over a call, ensuring customers feel valued and understood. Explore the dynamics of both inbound and outbound calls, and gain expertise in active listening, a pivotal skill to understand customer needs and offer apt solutions. Further, with modules focusing on interoffice calls, voicemail management, and intra-organisation dealings, the curriculum covers the full spectrum of telephone interactions. Metrics and measurements are quintessential in refining and enhancing service standards. Dive into the intricacies of gauging your service's effectiveness and learn methods to consistently better your interaction quality. As the landscape of customer service evolves, those proficient in these nuances are poised for success. Learning Outcomes: Understand the fundamentals and importance of top-tier customer service over the phone. Differentiate between average and excellent customer service practices. Develop effective strategies for managing and improving customer relationships. Cultivate superior telephone etiquette and communication techniques. Employ strategies to establish genuine rapport during phone interactions. Tackle challenging calls with confidence and professionalism. Gain proficiency in evaluating and enhancing service quality through metrics. Why buy this Telephone Customer Service Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telephone Customer Service Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telephone Customer Service Training course is ideal for Individuals aiming to enter the customer service sector. Current customer service representatives seeking to refine their telephone interaction skills. Managers overseeing phone-based customer service teams. Organisations aiming to standardise their telephonic service protocols. Entrepreneurs wanting to foster excellent customer relationships over the phone. Prerequisites This Telephone Customer Service Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telephone Customer Service Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Customer Service Representative: £18,000 - £25,000 annually. Telephone Support Specialist: £21,000 - £28,000 annually. Call Centre Supervisor: £25,000 - £32,000 annually. Customer Relationship Manager: £30,000 - £45,000 annually. Customer Service Trainer: £28,000 - £35,000 annually. Quality Assurance Analyst (Customer Service): £24,000 - £31,000 annually. Course Curriculum Module 1: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 2: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 3: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 4: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 5: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 6: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 7: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 8: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 9: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Assignment Assignment - Telephone Customer Service Training 00:00:00

[vc_row][vc_column][vc_column_text] Description Learn the most used second language of the world from the native teacher. Enrol the Mastering English Language and Grammar - Part 1 course and enhance your skills in English. The course starts by providing discussion on the English Alphabets and basic pronunciations. Then you will learn how to greet people, master the numbers in English including decimal numbers, fractions and percentages, use of this, that, here, there, and more. Details discussion will be on the English verbs covering present, past, and future form of verbs, action verbs, irregular verbs, etc. The course explains adjectives and its types such as superlative, comparative. You will learn about prepositions, adverbs, and adverbs of frequency, possessives, conjunctions and many other grammatical elements. Finally, some of the basic conversations in English will be presented to you. Shortly, the course trains you to speak with fluency and accuracy. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Mastering English Language and Grammar - Part 1 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Mastering English Language and Grammar - Part 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Module : 01 Learn English- Find out all about this course in less than two minutes FREE 00:01:00 Learn English - Greetings. Introductions and Alphabet. Spelling Skills 00:11:00 Learn English - Greetings. Introductions and Alphabet. Spelling Skill (ii) 00:17:00 Learn English - Numbers. Cardinal & Ordinal numbers 00:15:00 Numbers. Decimal points, Percentages & Fractions. Money & more 00:10:00 Numbers. Decimal points, Percentages & Fractions. Money & more (ii) 00:10:00 Learn English - Name & Personal Information 00:15:00 Learn English - This, that, here, there. Animals 00:11:00 Learn English - Present of the verb 'to be' 00:10:00 Learn English - Action Verbs 00:15:00 Module : 02 Learn English - Adjectives. Comparative and Superlative Adjectives. 00:15:00 Learn English - Basic prepositions use. Prepositions 00:19:00 Learn English - There is, There are. Nouns 00:12:00 Learn English - Some, any, much, many 00:10:00 Learn English - Question Words 00:14:00 Learn English - Irregular Verbs 00:14:00 Learn English - Adverbs. 00:09:00 Learn English - Adverbs of Frequency 00:12:00 Subject Pronouns. Possessive Adjectives. Object Pronouns. Possess 00:13:00 Learn English - Jobs. 00:14:00 Module : 03 Learn English - Telling the Time. 00:09:00 Learn English - Telling the Time. (II) 00:13:00 Learn English - Time expressions. 00:12:00 Learn English - Everyday Objects 00:13:00 Learn English - House and rooms 00:16:00 Learn English - Future simple 00:12:00 Learn English - Emotions 00:15:00 Learn English - Perfect Continuous Tense 00:16:00 Learn English - Perfect Tense 00:14:00 Learn English - Parts of human body 00:13:00 Module : 04 Learn English - Perfect Continuous Tense 00:16:00 Learn English - Friends and family 00:12:00 Learn English - Gerunds 00:16:00 Learn English - Town, city, countryside 00:17:00 Learn English - Active Voice and Passive Voice 00:20:00 Learn English - Mood of the sentence 00:16:00 Learn English - Conjunctions and Conjunctive Adverbs 00:16:00 Learn English - Auxiliary Verbs 00:15:00 Learn English - Grammar essentials 00:12:00 Module : 05 Dictation 1 00:07:00 Dictation 2 00:06:00 Dictation 3 00:06:00 Dictation 4 00:09:00 Dictation 6 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Sales & Marketing bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 37 course mega bundle that will exceed your expectations within your budget. The Sales & Marketing related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Sales & Marketing bundle will help you build a solid foundation to become a proficient worker in the sector. This Sales & Marketing Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Sales Executive Training Course 02 :10 Sales Secrets for Success Course 03 :Creating Highly Profitable Sales Funnels Course 04 :Salesforce Heroku Masterclass Course 05 :Sales Analysis in Excel Course 06 :Get a Job in Sales: Your Fast Track to Career Success Course 07 :Marketing Masterclass Course 08 :Sales: Reading Body Language As A Sales Tool Course 09 :Professional Marketing and Advertising Complete Online Course Course 10 :Building Sales Funnels With ClickFunnels Course 11 :Sales Optimization Skills: Increase Your Sales by 1000% Course 12 :Business Development & Sales Course 13 :Digital Marketing Diploma Level 3 Course 14 :Digital Marketing Strategies for Business Owners Course 15 :Affiliate Marketing Masterclass Course 16 :SEO Masterclass Course 17 :Professional Copywriter - Level 4 Course 18 :Social Media Marketing (SMM) Course 19 :LinkedIn Marketing & Sales Lead Generation Blueprint Course 20 :Facebook Ads For Scaling Business - Complete Training Course 21 :Content Creation & Content Marketing Course 22 :Digital Marketing - Business Tips Course 23 :Digital Marketing and SEO Course 24 :Investment Basics Course 25: Making Budget & Forecast Course 26: Retargeting Ads Guide - How Retargeting Works Course 27: Customer Service Course 28: Business Productivity Training Course 29: Commercial law Course 30: Body Language Secrets 7 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Course 06 :Business English Perfection Course Course 07 :Networking Skills for Personal Success Learning Outcome This tailor-made Sales & Marketing bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field Develop a profound understanding of foundational sales techniques, incorporating both traditional and modern approaches. Hone and apply advanced interpersonal communication skills within diverse sales contexts, ensuring effective communication with clients from various backgrounds. Display active listening skills as a cornerstone of successful sales conversations, actively engaging with customers to uncover their unique needs and preferences. Cultivate expertise in building and nurturing enduring client relationships, appreciating the significance of long-term partnerships in the sales process. Master the art of crafting and employing strategic questions to extract comprehensive information from clients, facilitating personalised and effective sales interactions. Apply consultative selling methods to systematically understand and address client needs, promoting tailored solutions for enhanced customer satisfaction. Acquire an in-depth knowledge of the products and services offered, enabling the delivery of comprehensive and persuasive sales pitches. Proficiently handle objections and rejections through the application of advanced objection-handling techniques, turning challenges into opportunities. Articulate and execute sophisticated negotiation strategies, ensuring favourable outcomes for both the customer and the sales professional. Skillfully adapt and customise sales scripts to various situations, mastering the art of balancing consistency with flexibility. Develop and apply persuasive communication skills, strategically influencing buying decisions through compelling and tailored messaging. Deepen understanding of the psychology of buyer behaviour, allowing for insightful and anticipatory responses to customer needs and preferences. Analyse and interpret market trends and competitor activities, integrating market intelligence into sales strategies for a competitive edge. Utilise Customer Relationship Management (CRM) software proficiently, ensuring efficient management of client data and seamless coordination of sales activities. Create and deliver compelling sales presentations, incorporating elements of storytelling and visual aids for maximum impact. Enhance time management skills for the streamlined execution of sales processes, maximising productivity and prioritising high-value activities. Grasp the ethical principles governing sales interactions, fostering a reputation for integrity and trustworthiness in the marketplace. Develop a comprehensive understanding of the sales funnel, optimising each stage for heightened efficiency and conversion rates. Analyse and interpret sales data and metrics, leveraging analytical insights to refine sales strategies and improve performance. Master the use of sales forecasting techniques, accurately predicting market trends and aligning sales strategies accordingly. Refine cold calling and prospecting skills, employing advanced strategies to generate high-quality leads and opportunities. Harness social selling techniques across various platforms, capitalising on digital channels for enhanced outreach and relationship building. Develop a strategic approach to account management, tailoring sales strategies to the unique needs and goals of key clients. Establish and enhance a personal brand within the sales profession, cultivating a distinctive and memorable professional identity. Proficiently navigate both online and offline sales channels, integrating a multi-channel approach for maximised market reach. Implement advanced follow-up strategies, maintaining persistent yet personalised communication with potential clients to drive conversions. Develop a sophisticated understanding of the sales lifecycle, anticipating and addressing challenges at each stage for consistent success. Execute upselling and cross-selling strategies with finesse, leveraging existing relationships to expand product or service offerings. Navigate the legal and regulatory landscape of sales adeptly, ensuring compliance and mitigating risks in all transactions. Enhance relationship-building skills with key stakeholders, establishing mutually beneficial partnerships for sustained success. Master the integration of technology in sales, incorporating Artificial Intelligence tools for enhanced efficiency and effectiveness. Apply emotional intelligence principles in sales interactions, fostering empathetic and authentic connections with clients. Develop collaborative teamwork skills, facilitating cohesive efforts within sales teams for collective success. Demonstrate resilience and perseverance in the face of challenges, maintaining motivation and composure in dynamic sales environments. Adapt to changes in market conditions and customer needs, staying agile and responsive to evolving sales landscapes. Develop polished written communication skills for creating impactful proposals, emails, and other sales materials. Understand and apply principles of effective pricing strategies, ensuring competitive yet profitable positioning in the market. Cultivate expertise in solution-based selling, tailoring offerings to address specific customer challenges and goals. Demonstrate cultural sensitivity in international sales, adapting sales approaches to diverse cultural contexts. Apply techniques for objection prevention through proactive and strategic communication, anticipating and addressing concerns before they arise. Master the art of crafting and delivering compelling sales pitches, captivating audiences with persuasive narratives. Embrace the use of storytelling in sales presentations, creating memorable and relatable narratives to reinforce key messages. Exhibit proficiency in relationship-based selling, leveraging genuine connections for sustained customer loyalty. Develop and maintain accurate and insightful sales reports, utilising data for continuous improvement and informed decision-making. Recognise the critical role of networking in sales, expanding professional connections for enhanced opportunities. Refine skills in handling difficult customers and resolving complaints, ensuring customer satisfaction even in challenging situations. Utilise persuasive writing techniques in sales materials, creating compelling content that resonates with target audiences. Understand the impact of social and cultural factors on sales, adapting approaches to align with societal norms and expectations. Implement advanced negotiation and deal-closing techniques, ensuring mutually beneficial agreements for all parties involved. Apply basic financial analysis skills for sales forecasting, incorporating financial insights into strategic planning. Understand and apply the principles of value-based selling, aligning product or service offerings with customer values and priorities. Develop skills in objection prevention through effective communication, creating a positive and proactive sales environment. Proficiently navigate various online sales platforms and marketplaces, capitalising on digital channels for increased sales opportunities. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Develop proficiency in strategic account planning, ensuring a comprehensive and tailored approach to key accounts. Create and deliver compelling product demonstrations, showcasing features and benefits in a memorable and persuasive manner. Apply effective strategies for handling customer feedback, using feedback as a tool for continuous improvement. Understand the importance of brand loyalty in sales, implementing strategies to foster and reinforce customer loyalty. Develop skills in handling sales objections gracefully, turning objections into opportunities for further engagement. Demonstrate proficiency in using social media for sales outreach, harnessing the power of digital platforms for enhanced visibility. Apply effective strategies for handling and closing complex sales, navigating intricate sales processes with finesse. Master the use of analytics for optimizing sales strategies, leveraging data for data-driven decision-making. Understand the principles of value proposition development, crafting compelling value propositions that resonate with target customers. Develop skills in creating and maintaining a sales pipeline, ensuring a steady flow of opportunities for sustained growth. Apply effective strategies for handling customer objections and concerns, addressing customer hesitations with confidence. Demonstrate adaptability in changing sales environments, adjusting strategies to align with evolving market dynamics. Develop skills in identifying and qualifying sales leads, ensuring that efforts are focused on high-potential opportunities. Master the use of CRM data for targeted marketing, leveraging customer data for personalised and effective marketing strategies. Understand the principles of consultative selling, fostering collaborative and value-driven interactions with clients. Apply techniques for managing and resolving customer disputes, ensuring a positive and constructive resolution. Understand the legal and ethical considerations in sales, ensuring compliance and ethical conduct in all transactions. Master the use of storytelling in sales presentations, creating narratives that resonate and connect with customers. Implement effective strategies for upselling and cross-selling, increasing revenue through additional product or service offerings. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of relationship marketing, prioritising long-term relationships over transactional interactions. Demonstrate proficiency in using social proof in sales, leveraging testimonials and endorsements for increased credibility. Master the art of objection-handling in sales negotiations, addressing objections with confidence and expertise. Apply effective strategies for upselling and cross-selling, expanding revenue streams through complementary offerings. Develop skills in managing and resolving customer disputes, ensuring customer satisfaction and loyalty. Understand the impact of cultural diversity on sales, adapting sales approaches to different cultural contexts. Learn effective ways to build credibility with clients, establishing trust as a foundation for successful sales relationships. Master the use of analytics for optimizing sales performance, leveraging data-driven insights for continuous improvement. Demonstrate proficiency in creating personalised sales strategies, tailoring approaches to individual client needs and preferences. Develop skills in creating persuasive sales proposals, compelling clients to take desired actions. Understand the principles of solution-focused selling, offering tailored solutions to meet specific customer needs. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Sales & Marketing bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Sales & Marketing Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This German Language Course for Beginners will help you to gain simple conversational skills in the German language. You will learn essential vocabulary, basic grammar and sentence-making rules from the native-speaking instructors to make you capable of engaging in everyday conversations. This course at a glance Accredited by CPD UK Learn how to make appointments in the German language Know how to use words and phrases in German to converse with your family Understand how to buy a ticket in German Study direction prepositions, conjunctions, and months of the year in German Understand how to make appointments such as calling the doctor or body parts in German Know how to describe your daily routine or identify the correct personal pronouns in German Study separable verbs and negation of past tense verbs Learn definite and indefinite articles and possessive pronouns in German Understand how to read a typical menu, understand plural nouns, and correct forms of the articles and adjectives in German Why German Language Course For Beginners right for you? This comprehensive German Language Course For Beginners is helpful for those who want to learn how to introduce themselves, pronounce alphabets and correct them in the German language. You will learn how to use personal pronouns, formal and informal speech, and verbal endings in the German language. This online course will help you understand word order, sentence structuring, countries, languages, and numbers in German. You will learn how to use words and phrases while communicating with family, exploring your neighbourhood, going to a restaurant or going on a trip. By the end of the course, you will have a broad knowledge of speaking German and using words and phrases while making appointments, communicating with people, and describing your daily routine. German Language Course For Beginners Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Course Curriculum Introduction to The Course Lesson 1 Lesson 2 Lesson 3 Lesson 4 Lesson 5 Lesson 6 Lesson 7 Lesson 8 Lesson 9 Who should take this course? This interactive German language course for beginners is suitable for those who want to speak German fluently, understand words and phrases and use them to meet people, converse with family, explore the neighbourhood, or go to the restaurant. Entry Requirements There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This German Language Course For Beginners assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org