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691 Courses delivered Online

The Reception Workstation

4.5(3)

By Studyhub UK

Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00

The Reception Workstation
Delivered Online On Demand3 hours 36 minutes
£10.99

Corporate Relationship Goals for Success

4.5(3)

By Studyhub UK

Do you want to achieve your corporate goals by building strong and lasting relationships with your clients, colleagues, and partners? Do you want to learn how to communicate effectively, collaborate efficiently, and manage conflicts professionally? If yes, then this Corporate Relationship Goals for Success course is for you. This course will teach you the essential skills and strategies to establish and maintain successful corporate relationships. You will learn about the basics of corporate etiquette, the principles of effective communication, and the challenges of cross-cultural communication. You will also learn how to establish trust and rapport, work as a team, and handle difficult conversations and conflicts. By the end of this course, you will be able to build professional networks and alliances, and sustain long-term relationships and success. Learning Outcomes By the end of this course, you will be able to: Demonstrate proper corporate etiquette in various situations and contexts Apply effective communication techniques to convey your message clearly and persuasively Understand and respect the cultural differences and preferences of your counterparts Establish trust and rapport with your clients, colleagues, and partners Collaborate and cooperate with your team members to achieve common goals Manage difficult conversations and conflicts with confidence and professionalism. Why choose this Corporate Relationship Goals for Success course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Corporate Relationship Goals for Success course for? Business owners and entrepreneurs who want to attract and retain loyal customers Managers and leaders who want to motivate and inspire their teams Sales and marketing professionals who want to increase their sales and revenue Consultants and advisors who want to provide value and solutions to their clients Professionals and employees who want to advance their careers and expand their opportunities. Career path Corporate Relationship Manager: £40,000 - £60,000 per year Business Development Manager: £30,000 - £50,000 per year Account Manager: £25,000 - £45,000 per year Customer Service Manager: £20,000 - £35,000 per year Project Manager: £35,000 - £55,000 per year Corporate Trainer:£30,000 - £50,000 per year Prerequisites This Corporate Relationship Goals for Success does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Corporate Relationship Goals for Success was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Corporate Relationship Goals Introduction to Corporate Relationship Goals 00:11:00 Module 02: Basics of Corporate Etiquette Basics of Corporate Etiquette 00:11:00 Module 03: Understanding Effective Communication Understanding Effective Communication 00:15:00 Module 04: Cross-Cultural Communication Cross-Cultural Communication 00:13:00 Module 05 Establishing Trust and Rapport Establishing Trust and Rapport 00:13:00 Module 06: Collaboration and Teamwork Collaboration and Teamwork 00:14:00 Module 07: Managing Difficult Conversations and Conflict Managing Difficult Conversations and Conflict 00:14:00 Module 08: Building Professional Networks and Alliances Building Professional Networks and Alliances 00:15:00 Module 09: Sustaining Long-Term Relationships and Success Sustaining Long-Term Relationships and Success 00:16:00

Corporate Relationship Goals for Success
Delivered Online On Demand2 hours 2 minutes
£10.99

Travel And Tourism Consultant with Hospitality Management - 8 Courses Bundle

By NextGen Learning

Dive into the heart of the travel and tourism industry with our all-inclusive "Travel And Tourism Consultant with Hospitality Management" bundle! This bundle, comprising eight essential courses, is meticulously crafted to arm you with the skills necessary to excel in this dynamic field. Did you know travel and tourism contribute over 10% of the world's GDP? With this bundle, you'll be well-prepared to tap into this thriving industry. Experience excellence in customer service, master the art of basic photography for visually captivating content and gain expertise in tour guiding, hospitality management, and restaurant supervision. Uplift your online presence as a travel blogger and become a master of being an exceptional concierge. With the "Travel And Tourism Consultant with Hospitality Management" bundle, you'll possess the knowledge and qualifications to curate remarkable client experiences. Join the ranks of successful professionals who have already forged fulfilling careers in the travel and tourism realm. Your journey begins now! The Eight CPD Accredited courses that the bundle includes are: Course 1: Travel and Tourism Course 2: Tour Guide Training Course 3: Travel Blogger Course 4: Concierge Course 5: Customer Service Diploma Course 6: Hospitality Management Level 2 Course 7: Restaurant Management Course 8: Basic Photography Learning outcomes Gain a deep understanding of the travel and tourism sector's dynamics, trends, and stakeholders. Develop exceptional service skills to enhance traveller satisfaction and loyalty. Acquire the knowledge to lead captivating and informative tours for diverse audiences. Learn to manage guest experiences and operations effectively within the hospitality industry. Master the art of engaging travel content creation and personal branding. Provide exceptional assistance and recommendations, enriching travellers' journeys. Experience a transformative pathway in the travel and tourism industry through our all-inclusive "Travel And Tourism Consultant with Hospitality Management" bundle. This carefully curated collection of 8 courses has been designed to equip you with the multifaceted skills needed to thrive in this dynamic field. As a travel enthusiast, this bundle opens doors to opportunities. Immerse yourself in the nuances of customer service excellence, gaining a solid foundation to cater to diverse traveller needs. Harness the power of basic photography to visually captivate audiences, a crucial skill in today's digital age. Our "Travel And Tourism Consultant with Hospitality Management" bundle ensures you're well-prepared to stand out. Unlock the secrets of impactful travel blogging, and perfect the art of being an exceptional concierge. With each course, you're one step closer to becoming a proficient travel consultant, equipped to offer personalised recommendations and create unforgettable travel experiences. Investing in the "Travel And Tourism Consultant with Hospitality Management" bundle means investing in your future. From customer service finesse to managing and marketing, you'll gain expertise in demand across the industry. Let your passion meet professionalism as you carve your niche in the travel and tourism realm. Take advantage of this opportunity to turn your love for travel into a thriving consultancy career. Enrol now and take the first step toward your exciting future! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This "Travel And Tourism Consultant with Hospitality Management" bundle is for: Aspiring travel professionals Future tour guides and travel bloggers Hospitality enthusiasts Individuals pursuing a consultancy career Transitioning industry professionals Those dedicated to creating exceptional travel experiences Career path Entry-Level Travel Advisor/Consultant : £18,000 - £24,000/year Tour Guide/Operator : £20,000 - £30,000/year Travel Blogger/Content Creator : £20,000 - £40,000+/year Concierge Specialist Salary Range : £18,000 - £28,000/year Hospitality Manager/Supervisor : £25,000 - £40,000/year Travel and Tourism Consultant : £28,000 - £45,000/year Independent Consultant/Entrepreneur : £30,000 - £50,000+/year Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Travel And Tourism Consultant with Hospitality Management - 8 Courses Bundle
Delivered Online On Demand25 hours
£39

Telemarketing

4.5(3)

By Studyhub UK

Dive into the world of Telemarketing with this comprehensive course. Discover the intricacies of effective telephone communication, customer interaction, sales techniques, objection handling, negotiation, and stress management. Unveil the art of successful telemarketing campaigns, enabling you to excel in this dynamic field. Learning Outcomes: Understand different types of telemarketing and their applications. Master business practices and professionalism in telephone communication. Enhance verbal communication techniques to engage and connect with customers. Learn customer profiling and strategies to serve and delight clients. Develop effective questioning and objection-handling skills. Explore the art of sales by phone, closing techniques, and message taking. Gain proficiency in developing and perfecting telemarketing scripts. Acquire negotiation skills and strategies for successful customer interactions. Why buy this Telemarketing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Telemarketing there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Telemarketing does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Telemarketers and Sales Professionals. Individuals Seeking to Enhance Their Telephone Communication Skills. Sales Representatives Interested in Mastering Telemarketing Techniques. Business Owners and Entrepreneurs Looking to Boost Their Sales Skills. Prerequisites This Telemarketing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Telemarketer - $25,000 to $45,000/year. Sales Representative - $30,000 to $60,000/year. Business Development Executive - $40,000 to $70,000/year. Sales Manager - $50,000 to $90,000/year. Telemarketing Campaign Manager - $60,000 to $100,000/year. Course Curriculum Telemarketing Telemarketing and Types of Telemarketing 00:18:00 Business Practice 01:00:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Stress Busting 00:05:00 Campaign Delivery 01:00:00 Assignment Assignment - Telemarketing 00:00:00

Telemarketing
Delivered Online On Demand6 hours 18 minutes
£10.99

CompTIA A+ (220-1001)

4.7(26)

By Academy for Health and Fitness

Boost your IT career with our comprehensive CompTIA A+ (220-1001) course. Gain essential skills in hardware, networking, mobile devices, and troubleshooting to pass the CompTIA A+ certification exam. Enroll now and start your journey towards becoming a certified IT professional.

CompTIA A+ (220-1001)
Delivered Online On Demand18 hours
£15

Makeup Artistry

4.5(3)

By Studyhub UK

Welcome to Makeup Artistry Course. The global makeup market is worth over $500 billion. The UK makeup market alone is worth more than £15 billion, and the demand for makeup artists is expected to grow by 20% over the next five years. The average salary for a makeup artist is £30,000 per year. These statistics show that the makeup industry is a growing and profitable industry. If you're interested in a career in makeup, the Makeup Artistry Course can help you get started on the right foot. Discover the art of makeup application, understand the fundamentals of colour theory, master the finesse of various brushes, and immerse yourself in the world of diverse skin types, textures, and tones. Our Makeup Artistry course starts with the fundamentals, including sanitation, hygiene, and an introduction to brushes and their applications. You'll learn the intricacies of makeup appointment preparations and skin priming. You will then move on to mastering the art of foundation matching, its different coverages, textures, and finishes. The curriculum further delves into the application of concealers, blush, highlighters, contours, and an array of eye makeup techniques, including everyday eye makeup, eyeliner application, mascara, false lashes, and the latest trends in eyebrow and lip applications. Additionally, our course goes beyond just techniques; it's a guide to managing your makeup artistry business. From client consultations to maintaining your professionalism, we cover it all. As you advance, you'll unlock the Master Make Up Class Section, designed to help you apply your skills and level up in your career. What sets this course apart is the variety of makeup looks for different complexions and situations we cover. From day to evening makeup looks for different skin tones to specific applications such as makeup for wearers of glasses, we ensure you are prepared to cater to a diverse clientele. Plus, enjoy our new updates featuring classic and trendy eye makeup looks.  Let your creativity flourish and build a robust foundation in the beauty industry with our Makeup Artistry Course. Unleash your potential and start your journey towards becoming a professional makeup artist today! Learning Outcome: Upon completion of the Makeup Artistry course, you will be able to: Understand makeup sanitation, hygiene, and brush applications. Learn preparation techniques for makeup appointments. Master colour theory and colour correcting for makeup. Gain knowledge of skin prep and primer use. Understand foundation types, matching, and application. Learn the nuances of concealer, highlight, and contour application. Acquire skills for diverse eye makeup techniques and applications. Learn how to cater to various skin tones and types. Master client consultation and business management. Apply learned skills in various real-world makeup scenarios. Who is this course for? This course is ideal for: Aspiring makeup artists looking to kickstart their careers. Professional makeup artists seeking to update their skills. Beauty enthusiasts interested in learning professional techniques. Salon owners wanting to expand their service offerings. Individuals interested in launching their own makeup business. Career Path: Our Makeup Artistry course will help you to pursue a range of career paths, such as: Makeup Artist: £20,000 - £30,000 per year. Senior Makeup Artist: £30,000 - £40,000 per year. Makeup Consultant: £35,000 - £45,000 per year. Beauty Salon Owner: £40,000 - £60,000 per year. Freelance Makeup Artist: Income varies and can reach £100 per hour. Makeup Instructor: £30,000 - £50,000 per year. Beauty Product Developer: £45,000 - £70,000 per year. Makeup Artist for Film/TV: £30,000 - £80,000 per year. Certification After studying the course materials of the Makeup Artistry there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Prerequisites This Makeup Artistry does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Makeup Artistry was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.

Makeup Artistry
Delivered Online On Demand6 hours 16 minutes
£10.99

Prison / Correctional Officer Diploma

4.5(3)

By Studyhub UK

Embark on a transformative path that opens the gates to a career as a custodian of rehabilitation and security. Our 'Prison / Correctional Officer Diploma' offers an in-depth introduction to the multifaceted role of a prison officer, laying the groundwork for a fulfilling and dynamic profession. Within the walls of this course, you'll gain insight into the daily challenges and responsibilities faced by those at the forefront of our correctional system. It's not just about maintaining order; it's about understanding the delicate balance between enforcement and empathy, control, and care. Delve into the rigorous recruitment process and the comprehensive training program that equip future officers with the knowledge and resilience needed for the role. With modules dedicated to health, safety, and the intricacies of security measures within correctional facilities, the course prepares you for real-world scenarios. Understand the significance of legal frameworks and the human rights of inmates, ensuring your readiness to contribute to the justice system with integrity and professionalism. This course doesn't just prepare you for a job; it shapes you into a pillar of the correctional community. Learning Outcomes Understand the vital role and responsibilities of a prison or correctional officer. Gain insights into the qualifications and recruitment process for this career path. Explore the comprehensive training programs required for correctional officers. Learn health and safety protocols specific to working in a correctional facility. Acquire knowledge about security and control measures to maintain order. Develop techniques for effectively managing challenging behaviors in inmates. Familiarize yourself with the legal framework and the rights of prisoners. Master the skills necessary to maintain a secure and rehabilitative environment. Why choose this Prison / Correctional Officer Diploma? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success Who is this Prison / Correctional Officer Diploma for? Individuals aspiring to join the corrections sector. Law enforcement personnel diversifying their expertise. Justice system employees seeking career advancement. Vocational learners aiming for roles in public safety. Career changers drawn to community and social service roles. Career path Prison Officer: £22,000 - £30,000 Correctional Facility Manager: £35,000 - £60,000 Security Coordinator in Corrections: £20,000 - £35,000 Custodial Care Advocate: £18,000 - £28,000 Corrections Training Instructor: £25,000 - £40,000 Inmate Rehabilitation Coordinator: £23,000 - £37,000 Prerequisites This Prison / Correctional Officer Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Prison / Correctional Officer Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Role of a Prison Officer Introduction to the Role of a Prison Officer 00:21:00 Module 02: Qualifications and Recruitment Process Qualifications and Recruitment Process 00:14:00 Module 03: Prison Officer Training Program Prison Officer Training Program 00:20:00 Module 04: Health and Safety in a Correctional Facility Health and Safety in a Correctional Facility 00:18:00 Module 05: Security and Control Measures Security and Control Measures 00:17:00 Module 06: Managing Challenging Behaviours Managing Challenging Behaviours 00:14:00 Module 07: Legal Framework and Prisoner Rights Legal Framework and Prisoner Rights 00:18:00

Prison / Correctional Officer Diploma
Delivered Online On Demand2 hours 2 minutes
£10.99

Office Admin & Receptionist at QLS Level 7 Course

By One Education

Have you ever wondered what goes on behind the scenes of a successful business? The answer is a dedicated and skilled office admin and receptionist team! The role of an office admin is to support the manager in running the daily operations of the business. They keep records, update databases, and work with managers on workplace issues. The receptionist, on the other hand, is the first point of contact for customers and visitors. They answer telephone calls and direct visitors to the most appropriate workers. Essentially, an efficient receptionist is crucial to any successful business. In our comprehensive Office Administration and Receptionist training course, we provide you with all the essential skills required to run a company successfully. We cover everything from understanding business processes and organizational charts to timekeeping, sales forecasting, and effective communication strategies. Our training also includes vital information on safety rules and internal communication, as well as how to interact with customers and resolve employees' grievances. Essentially, we provide you with everything you need to become a well-equipped office admin, capable of running a successful company. So, if you're interested in a career in Office Administration and Receptionist, this is the perfect course for you. Enrol today and start your journey towards a successful career in the business world! Highlights of The Certificate of Achievement Endorsed by the Quality Licence Scheme included with this Office Admin & Receptionist at QLS Level 7 Package: The Quality Licence Scheme ensures that the course you enrolled in, Office Admin & Receptionist at QLS Level 7, is of the highest quality. It helps you to easily get recognised by employers. The endorsed certificate will make you stand out from the crowd when applying for jobs during this pandemic. The Certificate of Achievement Endorsed by the Quality Licence Scheme has already helped thousands of people to reach their professional goals and get better jobs. Why People Enrol this Office Admin & Receptionist at QLS Level 7 from One Education: Receive a Quality Licence Scheme-endorsed certificate upon successful completion of the course Learning materials of our course contains engaging voiceover and visual elements for your comfort Get 24/7 access to all course content for a full year Complete the curriculum at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Efficient assessments and instant results upon completion of our course This online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our course is the perfect place to kickstart your dream career. Course Curriculum: Here is a curriculum breakdown of the Office Admin & Receptionist at QLS Level 7: Module 01: Introduction to Reception and Receptionist Job Requirements and Work Environment 21st Century Skills for a Receptionist Duties and Responsibilities Module 02: Business Telephone Skills Telephone Etiquette Domestic and International Calls Module 03: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Module 04: Mail Services and Shipping Mailing and Shipping Details Royal Mail Services Module 05: Travel Arrangements Business Travel Hotel Reservations Module 06: Organising Meeting and Conferences Meeting Arrangements Planning Conferences Module 07: Time Management Prioritising the Workload Effective Time Management at the Workplace Multitasking Module 08: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems Computer File Organising Module 09: Business Writing Skills Structures of Business Documents Editing and Proofreading Module 10: Organisational Skills Organising Daily Work Cultivating Organisational Habits Module 11: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Module 12: Customer Service How to Deal with Difficult Customers Handling Rude or Angry Callers Module 13: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning Risk Management Module 14: Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Module 15: Business Environment Importance of Business Environment Types of Business Environment Social Responsibility of a Business Business Ethics Module 16: Advanced MS Excel Essential Excel Shortcuts Top 50 Excel Formulas Master Excel Formula: VLOOKUP Excel Data Analysis: Power Query How is the Office Admin & Receptionist at QLS Level 7 assessed? To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to claim a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will get an endorsed certificate (included with the course) delivered right at their doorstep by post, without paying a single penny! Please note that learners residing outside the UK have to pay a £10 postage charge. CPD Accredited Certification from One Education After successfully completing the MCQ assessment of this course you will also qualify for a CPD Accredited Certificate from One Education, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Office Admin & Receptionist at QLS Level 7 training is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. Study the Office Admin & Receptionist at QLS Level 7 today and increase your professional skillset from the comfort of your home! Requirements There are no formal entry requirements for the course at QLS Level 7, with enrollment open to anyone! Anyone and everyone with a knack for learning can enrol on this course without any hesitation. Learn online from any internet device, including your computer, tablet or smartphone. Study when it suits you and complete the course at your own pace. All students must have a passion for learning and literacy, as well as being over the age of 16. Career path Explore high profiled jobs such as: Office Administrator Receptionist Administrative Assistant Executive Assistant Office Manager Front Desk Coordinator Office Coordinator Administrative Coordinator Customer Service Representative Data Entry Clerk Facilities Coordinator Administrative Support Specialist Operations Assistant Corporate Receptionist Administrative Services Coordinator

Office Admin & Receptionist at QLS Level 7 Course
Delivered Online On Demand4 weeks
£100

Dentistry: Dental Assistant Level 2

4.5(3)

By Studyhub UK

Overview The Dental Assistant Level 2 course provides a comprehensive introduction to dental assisting, covering topics such as general dentistry instruments, dental office management, oral diagnosis and treatment planning, dental materials handling and safety, infection control, dental radiology, pediatric dentistry, professionalism, and UK standards of dental practice. Learning Outcomes: Develop a foundational understanding of dental assisting and its role within a dental practice. Acquire knowledge of general dentistry instruments, their uses, and proper handling techniques. Gain skills in dental office management, including appointment scheduling, record-keeping, and patient communication. Understand oral diagnosis, treatment planning, and dental terminology commonly used in the dental field. Learn the proper handling and safety protocols for dental materials to ensure patient and staff well-being. Develop an understanding of infection control procedures and the use of dental instruments in maintaining a sterile environment. Gain proficiency in dental radiology techniques and safety protocols. Develop knowledge and skills specific to pediatric dentistry, addressing the unique needs of young patients. Understand the professional responsibilities and ethical considerations of a dental assistant. Familiarize yourself with the standards of dental practice in the UK, ensuring compliance and quality care delivery. Why buy this Dentistry: Dental Assistant Level 2? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Dentistry: Dental Assistant Level 2 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Dentistry: Dental Assistant Level 2 course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Dentistry: Dental Assistant Level 2 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Dentistry: Dental Assistant Level 2 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Dental Assistant: £18,000 - £28,000 per year Dental Hygienist: £30,000 - £45,000 per year Dental Nurse: £19,000 - £30,000 per year Orthodontic Assistant: £20,000 - £35,000 per year Oral Health Educator: £25,000 - £40,000 per year Dental Practice Manager: £25,000 - £50,000 per year Course Curriculum Module 01: Introduction to Dental Assisting Introduction to Dental Assisting 00:45:00 Module 02: General Dentistry Instruments General Dentistry Instruments 00:23:00 Module 03: Dental Office Management Dental Office Management 00:28:00 Module 04: Oral Diagnosis, Treatment Planning and Dental Terminology Oral Diagnosis, Treatment Planning and Dental Terminology 00:29:00 Module 05: General Handling and Safety of Dental Materials in the Dental Office General Handling and Safety of Dental Materials in the Dental Office 01:01:00 Module 06: Infection Control and Instruments Infection Control and Instruments 00:24:00 Module 07: Dental Radiology Dental Radiology 00:35:00 Module 08: Paediatric Dentistry Paediatric Dentistry 00:47:00 Module 09: The Professional Dental Assistant The Professional Dental Assistant 00:23:00 Module 10: Standards of Dental Practice in the UK Standards of Dental Practice in the UK 00:19:00 Assignment Assignment - Dentistry: Dental Assistant Level 2 00:00:00

Dentistry: Dental Assistant Level 2
Delivered Online On Demand5 hours 34 minutes
£10.99

Level 1 Help Desk Training

4.5(3)

By Studyhub UK

The Level 1 Help Desk Training course is designed to equip individuals with the essential skills and knowledge required to become efficient and effective Helpdesk Administrators. From business telephone skills to customer service and organizational abilities, learners will develop key competencies to excel in this role. Learning Outcomes: Understand the role and responsibilities of a Helpdesk Administrator and the importance of their contributions. Develop excellent business telephone skills to handle incoming calls professionally and efficiently. Learn how to represent the boss and the company with professionalism and poise. Master essential tasks such as managing mail services, shipping, and making travel arrangements. Acquire skills in organizing meetings and conferences effectively. Enhance time management abilities to prioritize tasks and meet deadlines. Learn the fundamentals of record-keeping and maintaining an efficient filing system. Develop business writing skills for effective communication in various contexts. Strengthen organizational skills to handle tasks and responsibilities efficiently. Cultivate effective communication skills for both written and verbal interactions. Understand the importance of providing exceptional customer service in a helpdesk setting. Learn techniques for effective planning and scheduling to optimize productivity. Gain proficiency in handling invoicing and petty cash tasks accurately and responsibly. Why buy this Level 1 Help Desk Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 1 Help Desk Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 1 Help Desk Training course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Level 1 Help Desk Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Level 1 Help Desk Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 1 Help Desk Training is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Level 1 Help Desk Training Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10 :Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Mock Exam Mock Exam - Level 1 Help Desk Training 00:20:00 Final Exam Final Exam - Level 1 Help Desk Training 00:20:00 Assignment Assignment - Level 1 Help Desk Training 00:00:00

Level 1 Help Desk Training
Delivered Online On Demand7 hours 47 minutes
£10.99