6295 Courses delivered Online

Working at Heights Training - Online Course This online Working at Heights course provides learners with an understanding of the risks of working at height so that they are able to minimise the risk of falls and injury by adopting control measures and safe work practices. The law requires employers to take reasonable steps to safeguard the health and safety of all employees. This includes raising awareness about the risks related to working at height. This Working at Heights online training only provides awareness education and does not qualify someone to use access equipment or safety equipment. Additional practical training will be required before a person is competent to work at height. The importance of Working At Height Awareness training Working at Height Awareness training is very important because falls from height are the highest cause of workplace fatalities in the UK. All companies want to reduce the chance of accidents, injury and death. Working at Heights training reduces the risk of falls. Employees who understand the risks of working at height can minimise the risk of falls and injury by adopting control measures and safe work practices. Your business will benefit from a well-trained workforce. Staff will appreciate your investment in their health and education. Fewer injuries, and therefore fewer sick days, means higher productivity. What are the learning outcomes for this Working at Heights online course? At the end of the course you will be able to describe: The term 'working at height' and some common examples. The number of reported injuries and fatalities involving work at height. How to assess the risks using a hierarchy of controls. Key laws that aim to keep people safe when working at height. The duties and responsibilities of employers and those in control of work. When you need an emergency rescue plan and what this plan is for. The hazards posed by falling objects. Measures you can take to minimise the risk of falling objects. What a 'drops calculator' is and how to use it. The need to select and check the correct ladder for the job. The things to consider when you plan to work at height. What is working at height? The first topic defines the term 'working at height' and gives everyday examples of work at height. You will learn about how many serious injuries and fatalities involve falls from height. The topic also covers other risks and hazards to consider when you work at height. Duties and responsibilities The second topic is about the laws that aim to keep people safe when they work at height. It covers the duties the law places on employers, people in control of work and employees. You will learn about the requirement for emergency procedures. The topic also covers other laws that relate to working at height. Assessing and controlling the risks The third topic identifies why organisations need to do a risk assessment and the factors to consider in the assessment. The topic describes the hierarchy of control specified in the regulations. You will learn about both collective and personal protection. The topic explains how to reduce risks and the importance of three-point holds. Falling objects Topic 4 outlines measures you can take to reduce the risk from falling objects. You will learn about the importance of drop zones and the drops calculator. The topic explains how to estimate the probable severity of injuries. Ladder pre-use checks Topic 5 is about ladder pre-use checks. You will learn about ladder materials and their advantages and disadvantages. You will also learn about ladder standards and labelling and some important things to consider before you use a ladder. The topic covers when you should check a ladder and pre-checks for both leaning ladders and step ladders. The topic also outlines HSE guidance on ladder use. Planning your work The final topic outlines the checks to make before you start any work at height. You will learn about the importance of how tools and materials are moved to and from the work area. The topic identifies precautions to take when you work at height and other hazards associated with working at height.

Infection Prevention & Control Course Online - Online Course This Infection Control and Prevention course will make you aware of the hazard posed by infections. It will also make you aware of how infections are spread and how to break the chain of infection. The most effective way of preventing infection from spreading is to have clean hands. The course covers good hand washing technique and at identifies when you should clean your hands. For employers, the course is an easy way to ensure that they comply with the legal responsibilities under the Public Health Regulations and the Health and Safety at Work Act 1974. Infection Prevention & Control course outcomes After completing the course you will be able to describe: The terms pathogen, host, contamination and decontamination How infections spread What an outbreak of infection means Responsibilities with regard to infection control When you should wash your hands Good hand washing technique When to use PPE How to handle sharps How to handle soiled linen The need for infection prevention and control training The first course topic explains why there is a high risk of illness and infection in healthcare and care home settings. You will also learn about how your duty of care includes infection prevention and control. Infections and their causes The second topic describes the meaning of the terms pathogen, host and outbreak. The topic also gives examples of pathogenic organisms and explains the difference between infectious and non-infectious diseases. The chain of infection The third topic explains the term 'chain of infection'. You will learn about the six links in the chain of infection. The topic also presents examples of how infections enter and exit a human host. Outbreaks of infection Topic 4 identifies the symptoms of a fever. You will also learn about what is meant by an outbreak of infection and the steps that you should take when an outbreak occurs. Hand Hygiene Topic 5 explains why good hand hygiene is essential. You will also learn about the terms contamination and decontamination. The topic also describes good hand decontamination technique. Personal Protective Equipment (PPE) Topic 6 explains the purpose of PPE that will probably be used in your workplace. You will learn about your responsibilities and your employer's responsibilities regarding PPE. The topic also covers why your employer might offer you vaccinations. Handling waste Topic 7 describes the difference between hazardous and non-hazardous clinical waste. It also covers the regulations that classify waste and explains how to dispose of unwanted and out-of-date medicines. Disposal of sharps This topic explains how to handle 'sharps' and also identifies the action you should take if you suffer a sharps injury. Soiled linen This topic is about how and why you should decontaminate soiled linen. Personal responsibilities of infection prevention & control The final topic outlines your personal responsibilities regarding vaccinations, sickness and personal hygiene.

Hand-Arm Vibration (HAV) Training - Online Course This training will advise you of the hazards posed by Hand-Arm Vibration (HAV) at work. It will also explain the precautions that you need to take to prevent permanent injury to your health through prolonged exposure to vibration. According to the HSE, nearly 2 million people in the UK are at risk of developing Hand-Arm Vibration Syndrome (HAVS) at work. HAVS is preventable, but once the damage is done it is permanent. Therefore, employers must ensure that their employees follow strict health and safety practices to protect themselves against the health risks associated with hand-arm vibration. Employers have a legal duty to take reasonable steps to safeguard the health and safety of all employees. Therefore, employers need to raise awareness about the risks associated with hand-arm vibration at work, and they need to outline how these risks can be minimised. What is Hand-Arm Vibration? Hand-arm vibration is any vibration transmitted from work processes into hands and arms. It can occur when operating hand-held or handguided power tools, such as concrete breakers, grinders, chainsaws, powered lawnmowers and compactors. Also, vibration can be transmitted into hands and arms by holding materials that are being processed by machines such as when buffing workpieces or off-hand grinding using a pedestal grinder. What are the learning outcomes for the Hand-Arm Vibration course? After completing the Hand-Arm Vibration online training course you will be able to describe: The principal health risks associated with HAV Legal duties and responsibilities relating to HAV Vibration exposure action values and exposure limit values How to easily find out your level of vibration exposure When monitoring of vibration levels is necessary HAV risk assessments How to reduce the risk of Hand-Arm Vibration Syndrome and Carpal Tunnel Introduction to Hand-Arm Vibration The first topic explains what hand-arm vibration is and outlines what are the various sources of hand-arm vibration. The topic also identifies when HAV can be damaging to your health, outlines the symptoms of hand-arm vibration syndrome and explains how it can affect your health in the long term. This topic also looks at Carpal Tunnel Syndrome and outlines the incidence of HAVS and Carpal Tunnel Syndrome in the UK over the past decade. The Risk of Hand-Arm Vibration at Work The second topic identifies the factors that increase your risk of developing Hand-Arm Vibration Syndrome and other health issues related to vibration. Also, the topic outlines the industries where the risk of developing vibration-induced health issues is highest and the equipment that can cause ill health from vibration. Finally, the topic will outline the factors that indicate whether you are at risk of developing Hand-Arm Vibration Syndrome. The Control of Vibration at Work The third topic provides an overview of important legislation that aims to protect workers from vibration-related injury and ill health. This topic also outlines why it is important to assess the risk of injury from vibratory tools in the workplace and explains how vibration exposure is calculated. Managing HAV Risks The final topic indicates the actions that employers and employees should take to reduce their exposure to hand-arm vibration and minimise the risk of developing HAVS. Also, this topic explains the purpose of risk assessment and health surveillance, and when these should be carried out.

Abrasive Wheels Training - Online Course This online abrasive wheels training course will advise you of the hazards you may encounter when using abrasive wheels and the precautions you need to take to prevent accidents and injury. According to the HSE, nearly half of all accidents involving abrasive wheels happen due to unsafe working practices and operator errors. Employers must make sure their employees follow strict health and safety practices to protect both themselves and their colleagues. The law requires employers to take reasonable steps to safeguard the health and safety of all employees. Therefore, employers need to raise awareness about the hazards they may encounter when using abrasive wheels in the workplace, and need to outline what can be done to minimise risk. What is an abrasive wheel? An abrasive wheel is a versatile disposable tool made from an abrasive material or compound. Abrasive wheels are typically found on portable grinders, grinding machines, and cut-off saws. They rotate at high speed and are capable of cutting, shaping, smoothing and cleaning a wide variety of materials. Abrasive wheels course learning outcomes After completing the online Abrasive Wheels training online course, you will be able to describe: The main types of abrasive wheel Abrasive wheel identification and labelling The principal risks and hazards associated with abrasive wheels Important legislation relating to the use of abrasive wheels Legal duties and responsibilities relating to abrasive wheels Required routine maintenance checks The role of risk assessments Introduction to abrasive wheels The first topic identifies what an abrasive wheel is and what they are used for, and explains what organic and inorganic bonded wheels are. The topic describes various methods used in the construction of abrasive wheels to strengthen them to avoid breakage. You will also learn about the different abrasive wheel types and their wide range of applications. Abrasive wheel identification The second topic outlines how abrasive wheels are labelled so that you can check that the correct wheel has been selected for the equipment and task you need to carry out. It also identifies any restrictions placed on the use of the wheel and precautions you must take when using the wheel. You will also learn about where to find the wheel dimensions and the importance of never exceeding the maximum permissible speed of the wheel. The topic also covers how to read the specification mark to understand the abrasive type, grain size and bond of the abrasive wheel. Hazards and health risks The third topic describes the principal risks of injury and long term ill health associated with the handling and use of abrasive wheels. It explains the term drawing-in. It outlines the risks of sudden breakage of the abrasive wheel that can cause serious life-changing injuries. The topic also explains the term silicosis and the effect of exposure to large amounts of dust that contains crystalline silica causes. It also covers other health risks including exposure to loud noise and how prolonged exposure to hand-arm vibration (HAV) during grinding and cutting-off operations can damage joints, nerves and blood vessels. Important legislation Topic 4 provides an overview of important legislation that aims to protect people in the workplace from injury and ill health. Handling, storage and disposal Topic 5 explains how to avoid damaging abrasive wheels during handling and storage. It covers the precautions to take when handling abrasive wheels and how to store abrasive wheels. The topic also explains the effect of damp, cold, heat and humidity on stored abrasive wheels. Lastly, the topic covers how to safely dispose of used abrasive wheels. Selecting the correct wheel Topic 6 identifies the main things to consider when selecting an abrasive wheel. It explains how a number of factors determine the selection of an abrasive wheel including the wheel size, operating speed, the material being cut, the wheel grade and grain size and the type of cut. Wheel inspection and mounting Topic 7 outlines how to inspect and test abrasive wheels before mounting and the key considerations when mounting a wheel. It explains the importance of inspecting new and used wheels before use. The topic also covers how to use the 'ring test' to check wheels for damage. It identifies the purpose of flanges, blotters and bushes. Finally, the topic explains the term run-out and how excessive run-out puts additional stress on the wheel which increases the risk of breakage. Guards and shields Topic 8 outlines the purpose and common types of guards and shields. It explains the requirement of guards and shields and covers the types of guards and shields required for bench grinders, angle grinders. Lastly, the topic covers the wheel enclosure angles for fixed machines. Wheel truing and dressing Topic 9 explains why wheels must be trued and dressed and how this is done. It identifies why it is necessary to true and dress wheels, the difference between truing and dressing and what truing and dressing wheels involves. It also outlines the tools commonly used for dressing wheels and finally, the topic covers the dressing process. Portable and hand-held equipment Topic 10 provides an overview of additional precautions you should take when you use portable and hand-held equipment such as angle grinders. It identifies the wheels that cannot be used on portable machines. The topic also explains electrical safety advice and electric shock protection. It explains how routine checks, regular inspection and preventive maintenance are essential to avoid accidents. Finally, the topic covers safety checks for internal combustion powered equipment. Managing the risks The final topic outlines the purpose and essential steps of an abrasive wheels risk assessment and recaps on the things you should do to stay safe when using abrasive wheels. The topic covers how to use the hierarchy of control to prioritise measures to keep people safe. Lastly, the topic summarises the day-to-day measures that you can use to stay safe when using abrasive wheels.

Working in Confined Spaces Training - Online Course This Working in Confined Spaces course provides learners with the knowledge they need to identify confined spaces and makes them aware of the hazards and risks of working in a confined space. The law requires employers to take reasonable steps to safeguard the health and safety of all employees. One of these steps should be to raise awareness of the hazards of working in a confined space. This Working in Confined Space online training only provides awareness education. Face to face training would be needed in addition in order to complete the all-round skills and knowledge to be able to carry this forward practically in your organisation. What are the learning outcomes for the Working in Confined Spaces course? At the end of the course you will be able to describe: Key legislation relating to confined spaces The two essential factors that determine if you are working in a confined space Examples of confined spaces The specific risks associated with confined spaces General hazards found in confined spaces How you can work safely and in accordance with the Confined Spaces Regulations 1997 The requirements of a Confined Space Risk Assessment What a permit-to-work system is and when this is required The use of Personal Protective Equipment and Respiratory Equipment Emergency Procedures Confined Spaces and the Law The first topic outlines UK law that aims to protect workers' health and safety. You will learn about the definition of a confined space and when the regulations apply. The topic also covers the atmospheric and physical hazards associated with confined spaces. Types of Confined Space The second topic describes several types of confined spaces. You will learn about when a change of conditions can cause a space to become subject to the regulations and when a space might temporarily be subject to the regulations. The Specified Risks The third topic is about specific risks. You will learn about flammable substances and oxygen enrichment, excessive heat and toxic gases. The topic covers oxygen deficiency, liquids and solid materials which can flow. General Hazards Topic 4 is about general hazards that you might encounter in confined spaces. You will learn about regulations that address specific common hazards. The topic covers the risk of collapse in excavation work, the hazard posed by poor illumination and hot work hazards. You will also learn about the need to be alert to stress and fatigue. Duties Under the Regulations Topic 5 outlines who is responsible for complying with the regulations. It explains how to identify confined spaces and the confined space risk assessment. It also covers the duties and responsibilities of employees. Confined Space Risk Assessments Topic 6 identifies who should carry out a confined space risk assessment. You will learn about risk assessment priorities and measures you can take to avoid working in confined spaces. Safe Systems of Work Topic 7 explains what a safe system of work is and describes HSE guidance for safe systems. You will learn about eight key elements of a safe system of work and when a permit-to-work system is required. PPE and RPE Topic 8 is about PPE. You will learn about why the PPE and RPE is a last resort, and about your duty to use any PPE provided. The topic covers the risk of heat stress when wearing PPE. Emergency Arrangements The final topic is about emergency arrangements. It covers communications, the capability of rescuers and rescue and resuscitation equipment. You will also learn about when other processes must be shut down and the need to liaise with local emergency services.

Commercial Law Course Online Are you want to expand your understanding of business law? If the response is affirmative, then you are on the right page. Your ability to operate more productively and efficiently will be enhanced by taking our commercial law course. In this commercial law course, a foundation in commercial law will be provided. Contracts and other relevant topics are covered in this commercial law course as well. You may get a deeper understanding of the concepts in corporate law, international trade law, and intellectual property law with this commercial law course. The legal ramifications of e-commerce will also be covered in this commercial law course. You might lower the legal risk associated with business transactions by enrolling in this commercial law course. Enroll in The Commercial Law: Commercial Law Course if you want to be successful and get the knowledge required to comprehend commercial law. Main Course: Commercial Law Course Free Courses Course 01: Level 4 Diploma in Paralegal Studies Course 02: Business Law Course [ Note: Free PDF certificate as soon as completing the Commercial Law: Commercial Law Course course] Commercial Law Course Online This Commercial Law: Commercial Law Course consists of 07 modules. Course Curriculum of Commercial Law Module 1: Introduction to Commercial Law Module 2: The Law of Contracts Module 3: Company Law Module 4: Intellectual Property Law Module 5: International Trade Law Module 6: Legal Aspects of E-commerce Module 7: Legal Risk Management in Commercial Transactions Assessment Method of Commercial Law Course After completing Commercial Law: Commercial Law Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Commercial Law Course After completing the Commercial Law: Commercial Law course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Commercial Law Course Online The Commercial Law: Commercial Law course might be advantageous for aspiring professionals who want to study the knowledge and put their abilities to use in order to pursue a career in commercial law. Requirements Commercial Law Course Online To enroll in this Commercial Law: Commercial Law Course, students must fulfil the following requirements: Good Command over English language is mandatory to enroll in our Commercial Law Course. Be energetic and self-motivated to complete our Commercial Law Course. Basic computer Skill is required to complete our Commercial Law Course. If you want to enroll in our Commercial Law: Commercial Law Course, you must be at least 15 years old. Career path Commercial Law Course Online Taking the Commercial Law: Commercial Law course will help you find work as a corporate lawyer, legal advisor, compliance officer, or contract specialist.

Learn everything you need to know to be fully competent with Mac iOS. This syllabus takes you around the basics and then on another deep dive into all the elements. Discover things you never knew and speed up your experience using Mac iOS. Module 1: Introduction to Mac iOS and Hardware • Understanding the Mac ecosystem • Overview of Mac hardware components • Navigating the Mac interface Module 2: Mac Operating System (macOS) • Exploring the macOS interface • Customizing system preferences • File management and organization on macOS Module 3: Essential Mac Apps • Using Safari for web browsing • Effective web searching using search engines • Email management with Apple Mail • Calendar and task management with Apple Calendar Module 4: Software Installation and Updates • Installing and updating software applications • Managing and uninstalling programs • App Store and app installations Module 5: Productivity and Collaboration • Using iCloud for cloud-based storage and collaboration • Working with Notes, Reminders, and Messages • Collaborative document editing with iWork Module 6: Multimedia and Creativity • Basic image editing with Photos and Preview • Music creation with GarageBand • Creating multimedia presentations with Keynote Module 7: Troubleshooting and Maintenance • Identifying and resolving common Mac issues • Using Activity Monitor for performance monitoring • Maintenance tasks for macOS Module 8: Mac Security and Privacy • Overview of Mac security features • Online safety and privacy best practices • Protecting personal data and devices Module 9: Advanced Mac Features • Customizing the Dock and Menu Bar • Using Siri for voice commands and search • Continuity features for seamless device integration Module 10: Using AI and Chat GPT • Introduction to AI and Chat GPT technology • Exploring AI-powered features on Mac • Using Chat GPT for productivity and assistance Module 11: Browsing and Search Engines • Effective use of web browsers on macOS • Utilizing search engines for research • Online safety and privacy while browsing Module 12: Cybersecurity • Understanding cybersecurity threats • Protecting against malware and phishing attacks • Secure online practices and password management Module 13: Software Installation and Factory Reset • Installing and updating software applications • Factory resetting a Mac device • Data backup and recovery during resets Module 14: Final Projects and Assessment • Culminating projects showcasing Mac iOS skills • Practical exams assessing Mac software knowledge and skills • Preparing for industry-recognized certifications (optional) Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.

GLA Tutors: Empowering Young Minds in Computer Coding At GLA Tutors, we are passionate about equipping children with the essential skills needed to thrive in today's digital world. Our tutoring website offers a comprehensive and engaging learning experience for children who are eager to explore the exciting world of computer coding. With our online tutoring services, we strive to make coding education accessible and convenient for children of all ages. Our team of expert tutors are highly skilled in teaching computer coding concepts in a fun and interactive manner. They have a deep understanding of various programming languages and frameworks, ensuring that students receive top-notch instruction tailored to their individual needs and skill levels. Our provision for tutoring computer coding to children is designed to foster creativity, problem-solving skills, and logical thinking. Through our carefully curated curriculum, we introduce young learners to the fundamentals of coding, including algorithms, variables, loops, conditionals, and more. We believe in a hands-on approach, allowing students to actively apply what they learn through practical coding exercises and projects. At GLA Tutors, we understand that each child has their own unique learning style and pace. That's why our tutors provide personalized attention to every student, offering guidance and support every step of the way. Whether your child is a beginner or has some coding experience, we have tailored programs to suit their specific needs and help them progress confidently.

Computer Science GCSE Syllabus The GCSE Computer Science Tutor Syllabus is designed to provide tutors in England with a comprehensive framework for teaching the GCSE Computer Science curriculum effectively. This syllabus aims to equip tutors with the necessary knowledge and skills to support students in their understanding and application of core computer science concepts.  Module 1: Introduction to Computer Science - Overview of computer science and its relevance in today's world - Understanding the components of a computer system - Introduction to algorithms and problem-solving techniques - Exploration of programming languages and their uses Module 2: Computer Hardware - Understanding the main components of a computer system, including CPU, memory, and storage devices - Exploring input and output devices and their functionalities - Understanding the role of operating systems and software in computer systems Module 3: Software Development - Introduction to programming concepts and languages (e.g., Python or Java) - Understanding variables, data types, and operators - Building algorithms and logical reasoning skills - Introduction to flowcharts and pseudocode - Implementation of simple programs and debugging techniques Module 4: Data Representation - Understanding binary, hexadecimal, and denary number systems - Representation of text, images, and sound using binary - Introduction to data compression and encryption techniques Module 5: Computer Networks - Understanding the basics of computer networks, including LAN, WAN, and the Internet - Introduction to network topologies, protocols, and security - Exploring the impact of digital communication on society Module 6: Cybersecurity and Ethical Issues - Understanding the importance of cybersecurity and data protection - Introduction to common threats and vulnerabilities - Exploring ethical issues related to computer science, such as privacy and intellectual property rights Module 7: Algorithms and Programming Techniques - Advanced programming concepts, including conditionals, loops, and functions - Introduction to sorting and searching algorithms - Exploring data structures, such as arrays and lists Module 8: System Architecture - Understanding the structure and function of a CPU - Introduction to memory hierarchy and cache - Exploring the Von Neumann architecture and its limitations Module 9: Computational Thinking and Problem Solving - Advanced problem-solving techniques using computational thinking - Introduction to algorithms for complex problems - Exploring algorithmic efficiency and optimization techniques Module 10: Exam Preparation and Revision - Reviewing key concepts covered throughout the syllabus - Practicing past exam questions and providing guidance on exam techniques - Supporting students with exam preparation strategies Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.

Description: Workplace Management is the working environment or surrounding of employees. It is ideal to have a great workplace management to ensure the safety and satisfaction of the workers with the best physical conditions such as office equipment, temperatures, and employee's relationship. To attain the best state in a workplace, you need to learn about various aspects of workplace management. In this course you will learn about necessary skills, information and knowledge of workplace management. Also learn the important values of workplace management through this course which will help in the overall operation of the business. Who is the course for? Professionals who need to know how to manage the working environment of a business. People who have an interest in knowing workplace management. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Diploma in Workplace Management is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Senior Manager Team Leader. Managing Civility Module One - Getting Started 00:30:00 Module Two - Introduction 01:00:00 Module Three - Effective Work Etiquette 01:00:00 Module Four - Costs and Rewards 01:00:00 Module Five - Conflict Resolution 00:30:00 Module Six - Getting to the Cause 01:00:00 Module Seven - Communication 01:00:00 Module Eight - Negotiation 00:30:00 Module Nine - Identifying Your Need 01:00:00 Module Ten - Writing a Civility Policy 01:00:00 Module Eleven - Implementing the Policy 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Managing Harassment Module One - Getting Started 01:00:00 Module Two - The Background 01:00:00 Module Three - Developing an Anti-Harassment Policy 01:00:00 Module Four - Policies in the Workplace 01:00:00 Module Five - Proper Procedures in the Workplace 01:00:00 Module Six - False Allegations 01:00:00 Module Seven - Other Options 00:30:00 Module Eight - Sexual Harassment 01:00:00 Module Nine - Mediation 01:00:00 Module Ten - Conflict Resolution 00:30:00 Module Eleven - The Aftermath 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Managing Violence Module One - Getting Started 00:30:00 Module Two - What Is Workplace Harassment 01:00:00 Module Three - Identifying the Bully 00:30:00 Module Four - How to Handle Workplace Violence 01:00:00 Module Five - Risk Assessment (I) 00:30:00 Module Six - Risk Assessment (II) 00:30:00 Module Seven - Being the Victim 02:00:00 Module Eight - Checklist for Employers 00:30:00 Module Nine - Interview Process 01:00:00 Module Ten - Investigation Process 00:30:00 Module Eleven - Developing a Workplace Harassment Policy 02:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Mock Exam- Diploma in Workplace Management 00:30:00 Final Exam Final Exam- Diploma in Workplace Management 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00