• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

26916 Courses delivered Online

ISO 45001 Internal Auditor

By Training Centre

  ISO 45001 is the first global occupational health and safety management system standard that replaces OHSAS 18001. The IECB Certified ISO 45001 Lead Auditor training course helps in developing the necessary skillset to perform occupational health and safety management system (OH&S MS) audits by applying widely recognized audit principles, procedures, and methods.   About This Course   This training course has been developed to reflect the importance of an effective internal audit. It strengthens your knowledge and skills to plan and carry out an OH&S MS audit in compliance with the guidelines for auditing management systems provided in ISO 19011 and the certification process described in ISO/IEC 17021-1. The exercises provided for this training course are designed to help you practice the most important aspects of an OH&S MS audit: ISO 45001 requirements, auditing principles, tools and techniques used to obtain evidence, leading a team of auditors, conducting interviews with auditees, reviewing documented information, drafting nonconformity reports, and preparing the final audit report. The successful completion of the training course is followed by an exam. If you pass the exam, you gain the 'Certified ISO 45001 Internal Auditor' credential, which validates your professional capabilities and demonstrates your ability to audit an OH&S MS based on ISO 45001.   Learning objectives By the end of this training course, the participants will be able to: Explain the foundational concepts and principles of an occupational health and safety management system (OH&S MS) based on ISO 45001 Interpret the ISO 45001 requirements for an OH&S MS from the perspective of an auditor Evaluate the OH&S MS conformity to ISO 45001 requirements, in accordance with the foundational audit concepts and principles Plan, conduct, and close an ISO 45001 internal audit, in accordance with ISO/IEC 17021-1 requirements, ISO 19011 guidelines, and other best practices of auditing Manage an ISO 45001 internal audit programme   Educational approach This training course is participant centred and contains: Theories, best practices used in occupational health and safety management auditing Lecture sessions, which are illustrated with practical exercises based on a case study that includes role-playing and discussions Interactions, made between participants by means of questions and suggestions Quizzes, which are a simulation and preview of the certification exam   Course Overview Module 1 Foundational principles and concepts of an occupational health and safety management system Module 2 ISO 45001 requirements for an OH&S MS - Clauses 4 to 10 Module 3 Foundational audit concepts and principles Module 4 Preparing for an ISO 45001 audit Module 5 Conducting an internal ISO 45001 audit Module 6 Closing an ISO 45001 audit Module 7 Managing an ISO 45001 internal audit programme   Course Agenda Day 1: Introduction to OH&S MS and ISO 45001 Day 2: Audit principles and the preparation for and initiation of an audit Day 3: On-site audit activities and closing the audit, as well as the Certification exam Accreditation Assessment   All candidates at official training courses are tested throughout their course with quizzes and exercises, in combination with a final exam held on the last day of the course. Both elements are a part of the overall score. For this course, the final exam constitutes a 10 question essay type exam which should be completed within 125 minutes. A passing score is achieved at 70%. Self-study candidates can purchase an exam voucher from our Store. Exam results are returned within 24 hours, with successful candidates receiving both a digital badge and a Certificate of Achievement   Prerequisites   The main requirements for participating in this training course are: a foundational understanding of ISO 45001 and a comprehensive knowledge of audit principles. Provided by   This course is Accredited by NACSand Administered by the IECB What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Guides CPD Certificate The Exam Who Should Attend?   Auditors interested in performing OH&S MS internal audits Managers or consultants interested in advancing their knowledge of the OH&S MS audit process Internal auditors and individuals responsible for maintaining conformity to the requirements of ISO 45001 Technical experts interested in preparing for an OH&S MS audit Expert advisors in occupational health and safety management

ISO 45001 Internal Auditor
Delivered OnlineFlexible Dates
£1,250

Leadership & Management for Team Leader Level 5 Diploma - QLS Endorsed

By Compliance Central

Are you looking to enhance your Team Leader - Leadership & Management skills? If yes, then you have come to the right place. Our comprehensive course on Team Leader - Leadership & Management will assist you in producing the best possible outcome by mastering the Team Leader - Leadership & Management skills. The Team Leader - Leadership & Management course is for those who want to be successful. In the Team Leader - Leadership & Management course, you will learn the essential knowledge needed to become well versed in Team Leader - Leadership & Management. Our Team Leader - Leadership & Management course starts with the basics of Team Leader - Leadership & Management and gradually progresses towards advanced topics. Therefore, each lesson of this Team Leader - Leadership & Management course is intuitive and easy to understand. Team Leader Curriculum Breakdown of the Diploma in Leadership & Management Training at QLS Level 5 Course Module 01: Introduction Module 02: Leadership Training Module 03: Management Training Module 04: Culture Training Module 05: Teamwork Training Module 06: Business Culture Training Curriculum Breakdown of the Team Leader Course Course Outline: Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 03: Creativity in Leadership Module 04: Leadership Skills and Competencies Key Highlights of the Team Leader - Leadership & Management course: Lifetime access to Team Leader - Leadership & Management course materials Full tutor support is available from Monday to Friday with the Team Leader - Leadership & Management course Learn Team Leader - Leadership & Management skills at your own pace from the comfort of your home Gain a complete understanding of Team Leader - Leadership & Management course Accessible, informative Team Leader - Leadership & Management learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Team Leader - Leadership & Management Study Team Leader - Leadership & Management in your own time through your computer, tablet or mobile device. A 100% learning satisfaction gu CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Team Leader - Leadership & Management course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Team Leader - Leadership & Management. It is also great for professionals who are already working in Team Leader - Leadership & Management and want to get promoted at work. Requirements To enrol in this Team Leader - Leadership & Management course, all you need is a basic understanding of the English Language and an internet connection. Career path Project Manager: £35,000 to £70,000 per year Operations Manager: £40,000 to £80,000 per year Human Resources Manager: £35,000 to £70,000 per year Sales Team Leader: £30,000 to £60,000 per year Customer Service Manager: £30,000 to £60,000 per year Training and Development Manager: £35,000 to £70,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Leadership & Management for Team Leader Level 5 Diploma - QLS Endorsed
Delivered Online On Demand1 hour
£12

Port Management Diploma

4.3(43)

By John Academy

Port Management Diploma Description Since 1999, the Diploma in Port Management has been recognised as a leading qualification for port managers, governments, terminal operators, and port companies. Human proficiency is the most crucial factor in the effective operation of port and transport services. A successful and well-run port contributes to the economy; therefore port personnel must be apprised and updated with all the relevant innovations available.  The Port Management Diploma is ideal for port management professionals needing to build on their knowledge in order to meet their day-to-day challenges more effectively. It is designed to give you the skills to develop professionally in port administration, port and harbour management and port operations for the global maritime supply chain. This course will provide opportunities for you to thoroughly understand the role of port especially in the international trade and logistic chain as the 'economic engine' of development. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Port Management Course Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Port Management Course for? Port Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Port Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Ports UK Ports Overview 00:30:00 Fundamentals of Ports 00:45:00 Different Types of Port 00:45:00 Port and Terminal Management Understanding Port and Terminal Management 00:30:00 Planning & Design 00:15:00 Financial & Professional Services 00:30:00 Port Management 00:15:00 Safety & Security 00:15:00 Port Equipment 00:30:00 Software & Solutions 00:30:00 Port Development Introduction to Port Development 00:45:00 Growth of the World's Leading Ports 00:45:00 Developments in Terminal Operation 00:45:00 Impact of Changing Ship Technology on Ports Introduction to Ship 00:30:00 Effect of Port Time on Ship Speed 00:30:00 Port Administration, Ownership and Management Types of Port Ownership and Administration 00:45:00 Organisations Concerning Ports 00:30:00 The Rise and Fall of Ports 00:30:00 Information Technology in Logistics 00:30:00 Safety 00:20:00 Port Policy Maritime Policy 00:30:00 Port Policy 00:45:00 Port Pricing 00:20:00 Glossary of Port and Shipping Terms Glossary & Shipping Terms 01:00:00 Mock Exam Mock Exam - Port Management Diploma 00:20:00 Final Exam Final Exam - Port Management Diploma 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Port Management Diploma
Delivered Online On Demand13 hours 50 minutes
£25

Office Skills and Administration Management Diploma

4.9(27)

By Apex Learning

Overview Embark on a transformative journey with the Office Skills and Administration Management Diploma, a comprehensive course designed to equip learners with essential skills for thriving in today's dynamic office environments. This course offers a deep dive into the core competencies required for excellence in administrative roles, addressing the increasing demand for skilled professionals in this sector. Participants will explore various topics, from the fundamentals of administrative management to advanced skills in business writing and digital proficiency. The curriculum is meticulously crafted to ensure a thorough understanding of both theoretical and applied aspects of office administration. This includes developing exceptional organisational skills, mastering effective communication, and honing expertise in essential software like Excel and PowerPoint. By completing this course, learners will be well-equipped to navigate and excel in the ever-evolving landscape of office administration. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Skills and Administration Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Office Skills and Administration Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 53 lectures • 19:18:00 total length •Personal Assistant: 01:23:00 •Admin Support: 01:54:00 •Administrative Management: 01:00:00 •Organisational Skills: 01:16:00 •Telephone Etiquette: 01:07:00 •Business Writing: 01:24:00 •Time Management: 01:09:00 •Body Language and Effective Communication: 01:23:00 •Meeting Management: 01:24:00 •Navigate the Excel User Interface: 00:28:00 •Use Excel Commands: 00:10:00 •Create and Save a Basic Workbook: 00:19:00 •Enter Cell Data: 00:12:00 •Use Excel Help: 00:05:00 •Create Worksheet Formulas: 00:15:00 •Insert Functions: 00:17:00 •Reuse Formulas and Functions: 00:17:00 •Insert, Delete, and Adjust Cells, Columns, and Rows: 00:10:00 •Search for and Replace Data: 00:09:00 •Use Proofing and Research Tools: 00:07:00 •Apply Text Formats: 00:16:00 •Apply Number Format: 00:07:00 •Align Cell Contents: 00:09:00 •Apply Styles and Themes: 00:12:00 •Apply Basic Conditional Formatting: 00:11:00 •Create and Use Templates: 00:08:00 •Preview and Print a Workbook: 00:10:00 •Set Up the Page Layout: 00:09:00 •Configure Headers and Footers: 00:07:00 •Manage Worksheets: 00:05:00 •Manage Workbook and Worksheet Views: 00:07:00 •Manage Workbook Properties: 00:06:00 •Customize the User Interface: 00:19:00 •Set PowerPoint 2016 Options: 00:07:00 •Modify Slide Masters and Slide Layouts: 00:16:00 •Add Headers and Footers: 00:05:00 •Modify the Notes Master and the Handout Master: 00:04:00 •Create SmartArt: 00:09:00 •Modify SmartArt: 00:05:00 •Write Math Equations: 00:07:00 •Add Audio to a Presentation: 00:09:00 •Add Video to a Presentation: 00:10:00 •Customize Animations and Transitions: 00:14:00 •Review a Presentation: 00:15:00 •Store and Share Presentations on the Web: 00:06:00 •Annotate a Presentation: 00:07:00 •Set Up a Slide Show: 00:08:00 •Create a Custom Slide Show: 00:03:00 •Add Hyperlinks and Action Buttons: 00:07:00 •Record a Presentation: 00:05:00 •Secure a Presentation: 00:11:00 •Broadcast a Slide Show: 00:07:00 •Create a Video or a CD: 00:08:00

Office Skills and Administration Management Diploma
Delivered Online On Demand19 hours 18 minutes
£12

Level 3, 4 & 5 Social Housing and Tenant Management

By Imperial Academy

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 3, 4 & 5 Social Housing and Tenant Management
Delivered Online On Demand
£100

HR Management Course

4.7(160)

By Janets

🎉 Spring Festival Discount - 50% OFF! 🎉 If you're looking to step into the exciting and dynamic world of human resource management, get one of our best course here! This award winning HR Management Course is the best selling course of us. The course will also be of great benefit to managers, supervisors and anyone who may have to take on HRM responsibilities as part of their duties within any business or organization. Through the HR Management Course you will be introduced with the principles and practices used by HR professionals and managers in the areas of recruitment, selection, training and employee motivation strategies. It also describes methods used to both successfully communicate with and also evaluate and interpret communication from employees. You will learn the concepts involved in compensation planning and development such as providing the basic salary, holiday pay, health benefits and retirement packages. You will also learn about applying specific retention strategies to include in HR plans, while keeping the company budget in mind. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? HR Management Course is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject.

HR Management Course
Delivered Online On Demand7 hours 40 minutes
£5.99

Fleet Management Diploma

4.3(43)

By John Academy

[vc_row][vc_column][vc_column_text] Description: Every company that manufactures products or supplies manufacturers requires the services of a fleet manager. Professionals in this industry are sought after for their ability to manage the practical demands of vehicle selection and management, procurement and maintenance.  This Fleet Management Diploma Course aims to provide you with an in-depth exploration of the motor industry. You will also gain an understanding of vehicle selection and procurement, maintenance management and relevant systems. This course will introduce you to the concepts of fleet management as a discipline and related applicable scientific principles. You will also learn how to formulate a fleet policy, with an overview of the critical policy issues that must be included. Finally, you will learn about the fleet life cycle and how interdependent life cycle stages are on one another. Are you interested in a career as a transport manager? Drive your success forward with this fleet management course and take your industry skills to the next level. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Fleet Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Fleet Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Fleet Management Module 01: Introduction to Fleet Management 00:05:00 Module 02: Cost Determination 00:15:00 Module 03: Cost Control 00:15:00 Module 04: Fuel Management 00:15:00 Module 05: Customer Relations and Service 00:20:00 Module 06: Capital Investments, Costs, Benefits, and Strategies 00:25:00 Module 07: Fleet Safety Program 00:15:00 Module 08: Personnel 00:20:00 Module 09: Fleet Purchasing 00:25:00 Module 10: Telematics in Fleet Management 00:20:00 Module 11: Maintenance and Reliability 00:20:00 Module 12: Motor Fleet Transportation Publicity 00:15:00 Module 13: Small Fleets 00:25:00 Module 14: Motor Fleet Safety and Security Management 00:15:00 Mock Exam Mock Exam - Fleet Management Diploma 00:20:00 Final Exam Final Exam - Fleet Management Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Fleet Management Diploma
Delivered Online On Demand4 hours 50 minutes
£25

HR Business Partner Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 HR Business Partner Diploma Mega Bundle** HR Business Partner Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the HR Business Partner Diploma package online with Studyhub through our online learning platform. The HR Business Partner Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This HR Business Partner Diploma course provides complete 360-degree training on HR Business Partner Diploma. You'll get not one, not two, not three, but twenty-five HR Business Partner Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these HR Business Partner Diploma courses are yours for as long as you want them once you enrol in this course This HR Business Partner Diploma Bundle consists the following career oriented courses: Course 01: HR Management Course 02: Complete Guide to HR System Course 03: Virtual Interviewing for HR Course 04: Resourcing and Managing Talent Course Course 05: Workplace Productivity Training Course 06: Team Management Course 07: Performance and Talent Management Course 08: Workplace Confidentiality Course 09: Talent Management & Employee Retention Techniques Course 10: Safer Recruitment Training Course 11: Employee Engagement and Retention Strategies Course 12: Managing Online Meetings Course 13: Influencing and Negotiation Skills Course 14: Administration : Office Administration Course 15: Organisation & People Management Course 16: Equality, Diversity and Discrimination Course 17: Cross-Cultural Awareness Training Diploma Certificate Course 18: Conflict Resolution Course 19: Corporate Risk And Crisis Management Course 20: Internal Audit and Risk Control Training Course 21: Leadership Skills Training Course 22: Organizational Behaviour, HR and Leadership Course 23: Diversity Training Course 24: Time Management Course 25: UK Employment Law The HR Business Partner Diploma course has been prepared by focusing largely on HR Business Partner Diploma career readiness. It has been designed by our HR Business Partner Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The HR Business Partner Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This HR Business Partner Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This HR Business Partner Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into HR Business Partner Diploma Elementary modules, allowing our students to grasp each lesson quickly. The HR Business Partner Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive HR Business Partner Diploma bundle, you really hit the jackpot. Here's what you get: Step by step HR Business Partner Diploma lessons One to one assistance from HR Business Partner Diplomaprofessionals if you need it Innovative exams to test your knowledge after the HR Business Partner Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five HR Business Partner Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your HR Business Partner Diploma certificate and transcript on the next working day Easily learn the HR Business Partner Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR Business Partner Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in HR Business Partner Diploma Requirements To participate in this HR Business Partner Diploma course, all you need is - A smart device A secure internet connection And a keen interest in HR Business Partner Diploma Career path You will be able to kickstart your HR Business Partner Diploma career because this course includes various courses as a bonus. This HR Business Partner Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore HR Business Partner Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

HR Business Partner Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Level 2 Conflict Management Course

By One Education

Conflict is inevitable, but chaos isn’t. This Level 2 Conflict Management Course is your stepping stone to understanding what truly drives disputes and how to disarm them with confidence and professionalism. Whether you're in customer service, education, hospitality, or any public-facing role, this course equips you with the right mindset and communication strategies to keep interactions calm and constructive—even when tempers flare. From learning how to spot the early signs of conflict to knowing when to escalate and when to de-escalate, every module offers well-structured insights designed to help you respond with clarity, not confusion. Sharpen your ability to handle tense conversations with poise, maintain dignity under pressure, and navigate workplace disagreements with tact. If you work with people (and let’s be honest, who doesn’t?), this course offers a timely and effective way to stay cool when situations heat up. Ask ChatGPT Why People Love And Enrol in The Course From One Education Eligibility for an CPD accredited certificate on successful completion of the course QLS Endorsed Certificate is available for the title: Dealing with Conflict at Work Learning materials of our course contains engaging voiceover and visual elements for your comfort Freedom to study at your own pace 24/7 access to the course materials for 12 months Full Tutor support on weekdays (Monday - Friday) Key Features CPD Accredited Quality License Endorsed This masterclass Dealing With Conflict Management At Work online training course is designed by industry experts and will give you an in-depth understanding of this topic. The course features easy-to-digest modules that break down each topic and ensure all our students receive an unrivalled and thorough learning experience. If you want to work in this rapidly growing sector and stand out from the competition, then our Dealing With Conflict Management At Work is the perfect place to kickstart your dream career. On the course, we guarantee that you will gain relevant skills and acquire tremendous knowledge on the subject. The certificate you'll achieve after completing the Dealing with Conflict at Work course will help you land the job you want in a related field. Enjoy a pleasant and professional 100% online learning experience and enrol in our today and take control of your career! Course Curriculum of Dealing With Conflict Management At Work: Here is a curriculum breakdown of the course: ***Dealing with Conflict at Work*** Unit 01: Introduction Welcome to the Course What are Conflict and Conflict Management? Unit 02: Understand the Keys to Conflict Management The Rational and Irrational Sources of Conflict The Effects of Respect on Conflict How to Use Respect to Help Resolve Conflict Unit 03: How Misunderstandings Arise and the Solution How Communication Works How we listen: The Four Listening Levels How to Listen Well Unit 04: Personality Types in Conflict Management How Personality Types Conflict How Specific Personalities Clash at Work How to Avoid Personality Clash Unit 05: Escalation of Conflict Resistance: It's Not Conflict yet. The Onion Model of Resistance The Signs of Escalation Unit 06: De-escalating Conflict The Strategies for Handling Conflict De-escalation Process The Thomas-Kilmann Model The Five Thomas-Kilmann Modes Getting Help from a Third Party How to Recover from a Broken (Professional) Relationship Unit 07: Closing Section of Conflict Management Good Conflict and Bad Conflict The Secret to Avoiding Conflict Exam and Assessment MCQ based test 60% Marks to pass Instant Assessment and Feedback CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dealing with Conflict Management at Work training course is ideal for highly motivated individuals who want to enhance their professional skills and train for the job they want! This course also suits people aspiring for some in-depth knowledge on this topic and keep up to date with the latest information. If you are also interested in Level 2 Award in Conflict Management (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF)/Level 3 Award in the Delivery of Conflict Management Training (RQF) - Level 3 Deliverer of Conflict Management Course, then our course will be a great help to understand the topics from the ground. Study the course today and increase your professional skillset from the comfort of your home! Requirements No formal qualification is required Career path Operations Manager Tutor - SIA Security HR and Office Manager Customer Support Specialist Health And Safety Officer Certificates Certificate of completion Digital certificate - £9 After successfully completing this course, you will qualify for the CPD-certified certificate from One Education. PDF Certificate: £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25

Level 2 Conflict Management Course
Delivered Online On Demand3 days
£12

10x Your Productivity in Real Estate with Time Management

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

10x Your Productivity in Real Estate with Time Management
Delivered Online On Demand2 hours 3 minutes
£25