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Join our Phlebotomist Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Phlebotomist Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Phlebotomist Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Phlebotomist Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Phlebotomist Training course, you can order your CPD-accredited Digital/PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Phlebotomist Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Phlebotomist Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Phlebotomist Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 01: Getting to Know Phlebotomy Getting to Know Phlebotomy 00:23:00 Module 02: Blood Circulation Blood Circulation 00:42:00 Module 03: Phlebotomy Equipment Phlebotomy Equipment 00:23:00 Module 04: Learning Venipuncture Learning Venipuncture 00:26:00 Module 05: Learning Dermal Puncture Learning Dermal Puncture 00:16:00 Module 06: Special Blood Collection Method Special Blood Collection Method 00:17:00 Module 07: Infection Control and Risk Management Infection Control and Risk Management 00:19:00

This complete course will help you prepare for and pass Cisco's newest CCNA certification/ICND2 (200-105 exam)

120 hours TEFL / TESOL Certification Course Overview The demand for English is ever-growing, and so is the need for good English language instructors. This profession also allows you to meet people from different cultures and opens up opportunities to work around the world. So, if you wish to build a thriving career in this promising industry, start your training with our exclusive 120 hours TEFL / TESOL Certification Course. Through the easy-to-follow yet informative modules, you will develop the competence and confidence to provide quality English training. The course will educate you on different teaching methodologies. In addition, you will receive detailed lessons on how to teach productive and receptive skills - reading, writing, listening and speaking. Also, you will acquire the ability for efficient classroom management and materials development. The course will also teach you the strategies for using games and activities to teach English.  Enrol in 120 hours TEFL / TESOL Certification Course today! Course Preview Learning Outcomes Get an overall understanding of the English language teaching and learning process Familiarise yourself with language teaching methodologies Develop the ability to teach productive skills such as writing and reading Grasp the expertise for receptive skills like reading and listening Build the core skills required for classroom management and student motivation Why Take this Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos and materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Quickly access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Free Resource - Student ID Card: How to Get a Student ID Card in the UK? Who Should Take this Course? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. What Skills will You Learn from this Course? English Teaching Lesson Planning Material Development. Are There Any Entry Requirements? This 120 hours TEFL / TESOL Certification Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Assessment Method This course does not involve any assessment.  Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path with 120 hours TEFL / TESOL Certification Course This exclusive 120 hours TEFL / TESOL Certification Course will equip you with effective skills and abilities and help you explore career paths such as  English Instructor School Teacher Teaching Assistant 120 hours TEFL (TESOL) Module 01: Introduction to English Language Teaching & Learning Introduction to English Language Teaching & Learning 00:13:00 Module 02: Linguistics Linguistics 00:42:00 Module 03: English Pronunciation English Pronunciation 00:28:00 Module 04: Teaching Grammar and Vocabulary Teaching Grammar and Vocabulary 00:33:00 Module 05: Language Teaching Methodologies Language Teaching Methodologies 00:22:00 Module 06: Teaching Receptive Skills: Reading Teaching Receptive Skills: Reading 00:17:00 Module 07: Teaching Productive Skills: Writing Teaching Productive Skills: Writing 00:15:00 Module 08: Teaching Receptive Skills: Listening Teaching Receptive Skills: Listening 00:16:00 Module 09: Teaching Productive Skills: Speaking Teaching Productive Skills: Speaking 00:14:00 Module 10: Lesson Planning and Creating Materials Lesson Planning and Creating Materials 00:27:00 Module 11: Use of Games and Activities Use of Games and Activities 00:13:00 Module 12: Technology in Second Language Teaching & Learning Technology in Second Language Teaching & Learning 00:20:00 Module 13: Classroom Management and Student Motivation Classroom Management and Student Motivation 00:31:00 Module 14: Teaching English: Situational Approach Teaching English: Situational Approach 00:34:00 Module 15: Professional Development and Employment Professional Development and Employment 00:27:00 Assignment- 120 hours TEFL / TESOL Certification Course Assignment- 120 hours TEFL / TESOL Certification Course 7 days Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Step into effective leadership with the Team Leader Online Training course. Uncover the core principles of team dynamics, management, and leadership. From building high-performance teams to managing conflicts and virtual teams, this comprehensive course equips aspiring and existing team leaders with the skills to lead with confidence. Learning Outcomes: Define the essence of a team and its pivotal role in achieving organizational objectives. Grasp the nuances between management and leadership and their implications in team dynamics. Master the art of constructing high-performing teams, fostering collaboration and productivity. Harness motivational strategies to inspire team members and enhance overall engagement. Develop talent management skills, ensuring optimal team composition and skill alignment. Cultivate stress management and mental health awareness for a resilient and thriving team. Implement succession planning to ensure seamless leadership continuity. Enhance communication, negotiation, and conflict resolution skills for effective team leadership. Why buy this Team Leader Online Training Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Team Leader Online Training Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Team Leader Online Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Team Leaders and Supervisors. Current Team Leaders Seeking Skill Augmentation. Professionals Transitioning into Leadership Roles. Individuals Keen on Developing Proficiency in Team Management. Prerequisites This Team Leader Online Training Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Team Leader/Supervisor - $50,000 to $80,000/year. Operations Manager - $60,000 to $100,000/year. Project Manager - $70,000 to $120,000/year. Leadership Development Coach - $60,000 to $100,000/year. Human Resources Manager - $70,000 to $110,000/year. Course Curriculum Module 01: Defining Team Defining Team 00:28:00 Module 02: Understanding Management and Leadership Understanding Management and Leadership 00:39:00 Module 03: Building High Performing Teams Building High Performing Teams 00:28:00 Module 04: Motivating Team Members Motivating Team Members 00:37:00 Module 05: Talent Management Talent Management 00:39:00 Module 06: Stress Management and Mental Health Stress Management and Mental Health 00:23:00 Module 07: Succession Planning Succession Planning 00:31:00 Module 08: Communication Skills Communication Skills 00:42:00 Module 09: Negotiation Techniques Negotiation Techniques 00:19:00 Module 10: Managing Change Managing Change 00:21:00 Module 11: Managing Time Managing Time 00:28:00 Module 12: Managing Conflict Managing Conflict 00:31:00 Module 13: Risk Management Process Risk Management Process 00:14:00 Module 14: Managing Virtual Teams Managing Virtual Teams 00:17:00 Assignment Assignment - Team Leader Online Training Course FREE 00:00:00

Overview In the ever-evolving realm of health and social care, knowledge is not just power; it's the backbone of competent service delivery and client protection. 'Working in the Health Sector & Safeguarding Training' provides a comprehensive deep-dive into the essential elements of working within this vital industry. From the foundations of communication to the intricacies of legal, ethical, and professional considerations, learners will embark on a transformative journey. This course shines a light on the core principles, practices, and responsibilities that underpin effective and empathetic care, ensuring that every participant emerges well-equipped to make a meaningful difference in the lives they touch. Learning Outcomes Gaining a foundational understanding of health and social care sectors. Grasping the significance of effective communication in healthcare settings. Comprehending the pivotal rights and responsibilities of a health and social care worker. Differentiating between the roles of caregivers and healthcare professionals. Recognising the importance of promoting equality, diversity, and rights in care settings. Delving into key principles, policies, and health and social care standards. Understanding the principles of safeguarding, health and safety, and risk management within the health sector. Why buy this Working in the Health Sector & Safeguarding Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Working in the Health Sector & Safeguarding Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Working in the Health Sector & Safeguarding Training is ideal for:  Aspiring professionals keen on venturing into the health and social care sectors. Current caregivers looking to enhance their theoretical knowledge and professional expertise. Individuals interested in the legal and ethical dimensions of healthcare. Those passionate about ensuring the welfare and safeguarding of vulnerable individuals. Professionals aiming to deepen their understanding of risk management in care settings. Prerequisites This Working in the Health Sector & Safeguarding Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Health and Social Care Worker: £20,000 - £28,000 Caregiver: £18,000 - £25,000 Healthcare Professional (e.g., Nurse): £25,000 - £40,000 Health and Safety Officer: £22,000 - £30,000 Safeguarding Officer: £24,000 - £32,000 Risk Manager in Health Care: £27,000 - £38,000 Course Curriculum Working in the Health Sector & Safeguarding Training Module 01: Introduction to Health and Social Care 00:19:00 Module 2: Communication and its Relevance 00:42:00 Module 3: Rights and Responsibilities as a Health and Social Care Worker 00:38:00 Module 4: Role as A Caregiver and Healthcare Professional 00:26:00 Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:49:00 Module 6: Important Principles and Policies in Health and Social Care Work 00:23:00 Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 9: Safeguarding Vulnerable Individuals 00:52:00 Module 10: Health and Safety Responsibilities 00:51:00 Module 11: Risk Management in Health and Social Care 00:03:00 Mock Exam Mock Exam - Working in the Health Sector & Safeguarding Training 00:20:00 Final Exam Final Exam - Working in the Health Sector & Safeguarding Training 00:20:00

Overview Learn about Level 3 Diploma for Residential Childcare (England) from industry experts and boost your professional skill. This Level 3 Diploma for Residential Childcare (England) course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Level 3 Diploma for Residential Childcare (England). You'll also gain the skills of Level 3 Diploma for Residential Childcare (England) to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Level 3 Diploma for Residential Childcare (England) professionals and gain first-hand experience of Level 3 Diploma for Residential Childcare (England) problem-solving. The Level 3 Diploma for Residential Childcare (England)  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Level 3 Diploma for Residential Childcare (England), you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Level 3 Diploma for Residential Childcare (England) will provide you with the latest information and updates of Level 3 Diploma for Residential Childcare (England). It will keep you one step ahead of others and increase your chances of growth. Why buy this Level 3 Diploma for Residential Childcare (England)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Level 3 Diploma for Residential Childcare (England) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Level 3 Diploma for Residential Childcare (England) does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Level 3 Diploma for Residential Childcare (England) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Level 3 Diploma for Residential Childcare (England) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 02: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:29:00 Module 03: Social and Emotional Development Social and Emotional Development 00:43:00 Module 04: Mental Health Problems in Young and Adults Mental Health Problems In Youth And Adults 00:06:00 Module 05: Personality and Intellectual Development of Children Personality and Intellectual Development in Children 00:36:00 Module 06: Language Development in Children Language Development in Children 00:32:00 Module 07: Cognitive Development Cognitive Development 00:25:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:12:00 Module 10: Children with Special Needs Children with Special Needs 00:42:00 Module 11: Child Protection Child Protection 00:24:00

This course offers a comprehensive understanding of safeguarding practices for children and adolescents. Covering legal frameworks, child abuse recognition, and response strategies, it delves into crucial topics like child sexual exploitation and risk assessment. Gain skills in responding to disclosures, making reports, and maintaining accurate records to ensure the safety and protection of children and adolescents.   Learning Outcomes: Gain insight into the importance of safeguarding for children and adolescents. Understand the legal context and guidelines for safeguarding. Recognize different forms of child abuse and their indicators. Explore the intricacies of child sexual exploitation and preventive measures. Develop skills in responding appropriately to disclosures and making reports. Learn about risk assessment methods in safeguarding practices. Discover the necessary steps to take after making a safeguarding referral. Acquire knowledge on effective record keeping for safeguarding purposes.   Why buy this Certificate in Safeguarding Children at QLS Level 3?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Certificate in Safeguarding Children at QLS Level 3 course is ideal for Teachers, educators, and school staff. Social workers and child welfare professionals. Parents and guardians. Anyone interested in child protection and safety.   Prerequisites This Certificate in Safeguarding Children at QLS Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path   Child Protection Officer - Average Earnings: £25,000 - £35,000 per year. Social Worker (Children and Families) - Average Earnings: £27,000 - £38,000 per year. School Counsellor - Average Earnings: £23,000 - £40,000 per year. Childcare Worker - Average Earnings: £16,000 - £25,000 per year. Child and Adolescent Therapist - Average Earnings: £25,000 - £40,000 per year. Certification After studying the course materials of the Child Safeguarding Level 3 Training you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Certificate in Safeguarding Children at QLS Level 3 Laws and Guidance 00:42:00 Social and Emotional Development in Children 00:23:00 Personality and Intellectual Development of Children 00:32:00 Child Abuse 00:48:00 Sexual Abuse 00:16:00 The Impact of Domestic Violence and Abuse on Children 00:49:00 Risks and Risk Assessment 00:16:00 Responding to Disclosure and Reporting 00:32:00 Things to Do after Referral 00:22:00 Order your QLS Endorsed Certificate 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Allergen Awareness Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Allergen Awareness Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Allergen Awareness Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Allergen Awareness Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Allergen Awareness? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Allergen Awareness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Allergen Awareness course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Allergen Awareness does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Allergen Awareness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Allergen Awareness is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Food Allergens and Intolerance Introduction to Food Allergens and Intolerance 00:42:00 Module 02: Causes and Symptoms of Food Intolerances Causes and Symptoms of Food Intolerances 00:20:00 Module 03: Causes and Symptoms of Food Allergies Causes and Symptoms of Food Allergies 00:21:00 Module 04: Allergen Facts Allergen Facts 00:26:00 Food Allergens and the Law Food Allergens and the Law 00:14:00 Food Allergens - Practical Steps Food Allergens - Practical Steps 00:24:00 Allergen Information for Consumers Allergen Information for Consumers 00:21:00 Allergen Management and Risk Assessment Allergen Management and Risk Assessment 00:17:00 Packaging and Labelling Food Packaging and Labelling Food 00:15:00 Other Common Allergens Part 1 Other Common Allergens Part 1 00:19:00 Other Common Allergens Part 2 Other Common Allergens Part 2 00:20:00 Assignment Assignment - Allergen Awareness 00:00:00

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00