Name: GCSE English & IELTS Exam Preparation
Price: 17 GBP
Availability: InStock

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you seeking to elevate your knowledge in the intricate realm of medical administration in the UK? Have you ever pondered on the vast opportunities and significance this field holds?</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dive deep into our comprehensive bundle titled "Medical Administration for Nursing Assistant and Medical Secretary - CPD Accredited." Comprising 20 meticulously curated courses, from the Medical &amp; Clinical Administration Diploma to Communication &amp; Information Handling in Care, this bundle addresses all facets of medical administration. Whether you wish to decode the complexities of Medical Law, understand the Basic Principles of Health Care Delivery, or delve into the intricacies of Medical Writing, we&#39;ve got you covered. Each course is designed to augment your understanding, making you adept in the world of medical administration.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The twenty courses included in the bundle:</strong></p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Medical &amp; Clinical Administration Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Clinical Governance Course - Level 3</li><li fr-original-style="" style="box-sizing: border-box;">Paediatric First Aid &amp; Medical Emergencies</li><li fr-original-style="" style="box-sizing: border-box;">Essentials of European Medical Device Regulations</li><li fr-original-style="" style="box-sizing: border-box;">Medical Terminology Training</li><li fr-original-style="" style="box-sizing: border-box;">Medical Law</li><li fr-original-style="" style="box-sizing: border-box;">Medical Jargon for Healthcare Assistant</li><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionist Course</li><li fr-original-style="" style="box-sizing: border-box;">Diploma in Medical Secretary</li><li fr-original-style="" style="box-sizing: border-box;">Nursing Assistant Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Nurse Prescribing Diploma</li><li fr-original-style="" style="box-sizing: border-box;">Basic Principles of Health Care Delivery</li><li fr-original-style="" style="box-sizing: border-box;">Public Health and Safety</li><li fr-original-style="" style="box-sizing: border-box;">Medical Writing</li><li fr-original-style="" style="box-sizing: border-box;">Health and Social Care Management</li><li fr-original-style="" style="box-sizing: border-box;">Care Planning and Record Keeping | Health &amp; Safety Online Course</li><li fr-original-style="" style="box-sizing: border-box;">Health &amp; Safety and Wellbeing in Care</li><li fr-original-style="" style="box-sizing: border-box;">Safe Handling of Medicines</li><li fr-original-style="" style="box-sizing: border-box;">Control and Administration of Medicines Online Training Course</li><li fr-original-style="" style="box-sizing: border-box;">Communication &amp; Information Handling in Care</li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attain a profound knowledge of medical and clinical administration processes and principles.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the nuances of medical law, governance, and jargon pertinent to healthcare.</li><li fr-original-style="" style="box-sizing: border-box;">Grasp essentials of public health, safety, and well-being in care environments.</li><li fr-original-style="" style="box-sizing: border-box;">Develop a comprehensive understanding of care planning, record-keeping, and safe handling of medicines.</li><li fr-original-style="" style="box-sizing: border-box;">Enhance communication skills tailored for the medical administration field.</li><li fr-original-style="" style="box-sizing: border-box;">Stay updated with European medical device regulations and global standards.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embark on a transformative journey with our 20-course bundle that sheds light on every nuance of medical administration. The first segment of the bundle immerses you into the administrative landscape, exploring the role of a Medical Receptionist and unveiling the rigours of a Medical Secretary&#39;s responsibilities. Courses like Medical Jargon for Healthcare Assistant make the medical language more accessible, ensuring you can navigate medical conversations with ease. As you venture further, the bundle underscores the importance of patient welfare with modules on Paediatric First Aid &amp; Medical Emergencies and Public Health and Safety.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the latter segment, the focus shifts to the seamless integration of healthcare with administration. Discover the importance of effective care planning, grasp the intricacies of health and social care management, and understand the significance of safe medicine handling. With the culmination of this bundle, you&#39;ll find yourself well-equipped with the knowledge needed to excel in the realm of medical administration.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        200 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring medical secretaries and receptionists.</li><li fr-original-style="" style="box-sizing: border-box;">Current healthcare professionals looking to expand their administrative knowledge.</li><li fr-original-style="" style="box-sizing: border-box;">Individuals aiming to venture into medical writing or regulatory roles.</li><li fr-original-style="" style="box-sizing: border-box;">Those keen on understanding the legal aspects of the medical field.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals transitioning from other sectors to medical administration.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Medical Secretary - &pound;20K to &pound;28K/year.</li><li fr-original-style="" style="box-sizing: border-box;">Medical Receptionist - &pound;17K to &pound;25K/year.</li><li fr-original-style="" style="box-sizing: border-box;">Healthcare Assistant - &pound;18K to &pound;24K/year.</li><li fr-original-style="" style="box-sizing: border-box;">Medical Writer - &pound;30K to &pound;50K/year.</li><li fr-original-style="" style="box-sizing: border-box;">Clinical Administrator - &pound;22K to &pound;35K/year.</li><li fr-original-style="" style="box-sizing: border-box;">Public Health Officer - &pound;27K to &pound;42K/year.</li><li fr-original-style="" style="box-sizing: border-box;">Care Planning Coordinator - &pound;25K to &pound;37K/year.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">20 Digital Certificates Are Included With This Bundle</p></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Hardcopy Certificate (FREE UK Delivery)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript - &pound;9.99</p></div>

                        </div>

NextGen Learning

Healthcare Assistant

Secretarial & PA

Healthcare Science Assistant

Medical Administration

Medical Assistant

Medical Secretary

Medical Administration for Nursing Assistant and Medical Secretary - 20 Courses Bundle (CPD Accredited)

General Admission

<p><strong>Diploma in Medical Law Level 5</strong></p><p>Become a worldwide competitor with skills that are validated for quality by QLS, the most respected high-quality course auditor in the UK.</p><p>Subscribe access to our Medical Law course endorsed by QLS for a wide opportunity to learn about legislation in the medical sector in the UK. Professionals in this domain enhanced this course with several conversations about medical ethics and law, medical law enforcement in the UK, laws pertaining to coronaviruses, laws pertaining to mental health, and many other significant topics.</p><p>This premium QLS endorsed Medical Law course comes with intensive study modules, dedicated tutor assistance, customer support, flexible learning opportunity and a globally recognised certification all-together. As a result, if you pass our Medical Law course, you'll have countless chances everywhere you go because QLS-endorsed courses have a very high value.</p><p>What's more, the quality of our first-class course is uncompromising for both you and us.With the wealth of knowledge from this outstanding Medical Law course, you will be able to seize and seize success from a wide range of chances. This course is really an incredible deal, especially considering the price! You should definitely not pass up this investment!</p><p>So, why delay any longer? Benefit your career progression by joining us today and distinguish yourself as, unquestionably, the most skilled one in your workplace!</p><p><strong>Learning Outcomes for the Course Curriculum of Medical Law:</strong></p><ol><li>Gain a comprehensive understanding of the principles and foundations of medical law.</li><li>Examine and understand laws pertaining to medical records, treatment, and health access.</li><li>Examine the laws pertaining to adult assistance in medical facilities.</li><li>Analyse the laws that control health services and public health in various situations.</li><li>Examine the difficulties and legal ramifications that the coronavirus epidemic has brought forth.</li><li>Analyse the laws pertaining to abortion and mental health in the context of medical practice.</li></ol><p><strong>Why Learn with us: </strong></p><p>We, as one of the leading e-learning service providers across the globe, strive to provide all our learners with the best e-learning experience possible that can make a real difference in their career progression.</p><p><strong>Our Service for the </strong><strong>Medical Law</strong><strong> Includes:</strong></p><ul><li>Intensive Study Notes</li><li>Tutor Support</li><li>Customer Support</li><li>Assignment Help</li><li>QLS Endorsed Certificate</li><li>24/7 Learning Portal Access</li><li>Widely Compatible Study Materials</li></ul><p><strong>Course Curriculum of </strong><strong>Medical Law</strong></p><ul><li><strong>Module 01:</strong> An Introduction to Medical Law</li><li><strong>Module 02:</strong> Legislation on Access to Health, Medical Report, Treatment</li><li><strong>Module 03:</strong> Legislation on Adult Support</li><li><strong>Module 04:</strong> Legislation on Public Health and Health Service (Part 1)</li><li><strong>Module 05:</strong> Legislation on Public Health and Health Service (Part 2)</li><li><strong>Module 06:</strong> Legislation on Public Health and Health Service (Part 3)</li><li><strong>Module 07:</strong> Legislation on Public Health and Health Service (Part 4)</li><li><strong>Module 08:</strong> Legislation on Coronavirus</li><li><strong>Module 09:</strong> Legislation on Mental Health (Part 1)</li><li><strong>Module 10:</strong> Legislation on Mental Health (Part 2)</li><li><strong>Module 11:</strong> Legislation on Abortion</li><li><strong>Module 12:</strong> Other Legislation (Part 1)</li><li><strong>Module 13:</strong> Other Legislation (Part 2)</li></ul><p><strong>Assessment &amp; Certification</strong></p><p>Learners must submit a comprehensive summarised assignment on all the units that will be assessed by our expert tutor if all the learning outcomes are met as per the standard set by QLS. After the quality check, learner will be provided with the Medical Law certificate.</p><p><strong>Endorsed Certificate of Achievement from the Quality Licence Scheme</strong></p><p>After the course, participants will receive an endorsed certificate as proof of successful completion. The learner may request a certificate if they complete all course assessments.</p><p><strong>Endorsement:</strong></p><p>This certified course is approved by QLS as a well-qualified, non-regulated training program. A trainer will be available to address your inquiries, including guidance on your pathways to higher education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Our course is available to everyone. The Diploma in Early Years Primary Teaching Course is perfect for those who want to acquire detailed knowledge and effective skills to enter the relevant sector with promising potential.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>There are no specific requirements for enrolling in the Diploma in Early Years Primary Teaching course. Therefore, learners do not need previous qualifications to sign up for this course.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Diploma in Medical Law at QLS Level 5</h4>
        <p>
            Hard copy certificate -
            £75
        </p>

                        </div>

Kingston Open College

LLM (Master of Laws)

LLB (Bachelor of Laws)

Legal Practice Course (LPC)

Medical Law

Master of Business Law (MBL)

Graduate Diploma in Law (GDL)

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Medical Law - Level 5 (QLS Endorsed)

<p>In the vibrant landscape of Human Resources, where talent acquisition, employee engagement, and effective communication thrive, the average salary for professionals in the field of Human Resources Management in the UK is a lucrative £45,000 per year. But it's not just about the financial rewards; it's about the incredible potential for personal and professional growth this field offers.</p><p>Our exclusive bundle is designed to equip you with the skills and knowledge needed to excel in this dynamic field. With three comprehensive courses, you'll deeply understand modern HR practices, organisational management strategies, and workplace communication techniques.</p><p>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>Introduction to Modern Human Resource Management</strong></li><li><strong>Organisation &amp; People Management</strong></li><li><strong>Workplace Communication Management</strong></li></ol><p><strong>Learning Outcomes:</strong></p><ul><li>Develop a comprehensive understanding of modern Human Resource Management practices, including talent acquisition, performance management, and employee development.</li><li>Acquire essential skills in organisational management, such as fostering a positive work culture, leading high-performing teams, and managing change effectively.</li><li>Master the art of workplace communication, including effective verbal and written communication, conflict resolution, and relationship building.</li><li>Gain insights into legal and ethical considerations in HR, ensuring compliance and promoting fair and inclusive practices within organisations.</li><li>Enhance your leadership abilities, enabling you to inspire and motivate teams, drive employee engagement, and create a positive work environment.</li><li>Cultivate a strategic mindset in HR management, understanding the role of HR in achieving organisational goals and driving long-term success.</li></ul><p>Our bundle comprises three comprehensive courses designed to equip you with the essential skills and knowledge to excel in the dynamic field of HR.</p><p>Thiscourse will give you a solid foundation in HR management principles and practices. Explore key topics such as talent acquisition, employee engagement, performance management, and HR metrics. Dive into the latest trends and developments in HR, understanding how to leverage technology for efficient HR processes. Navigate legal and ethical challenges, ensuring compliance with employment laws and promoting a fair and inclusive work environment.</p><p>Effective <strong>organisational and people management</strong> are crucial for driving success in any business. In this course, you will delve into the intricacies of team development, motivation, and employee empowerment. Discover strategies for building high-performing teams and promoting a positive work culture. Learn to manage diversity and inclusion within organisations, fostering an environment where everyone can thrive. Gain insights into change management, understanding how to navigate organisational transitions and effectively communicate change to stakeholders.</p><p><strong>Communication</strong> lies at the heart of any successful organisation. In this course, you will enhance your communication skills to become a master of workplace communication. Learn to craft clear and compelling messages that resonate with your audience. Develop the art of delivering impactful presentations that captivate and inspire. Acquire the techniques for facilitating productive meetings, ensuring effective collaboration and decision-making. Explore various communication channels, including written, verbal, and digital communication, and understand how to leverage them to convey messages effectively. Additionally, gain skills in conflict resolution, learning to navigate difficult conversations and building strong relationships within the workplace.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The target audience for the course is:</p><ul><li>HR professionals seek to enhance their knowledge and skills in human resource management, people management, and communication.</li><li>Managers or team leaders looking to develop their people management skills and create a positive work culture.</li><li>Individuals are transitioning into a career in HR and want a comprehensive understanding of the field.</li><li>Business owners or entrepreneurs aiming to improve their HR practices and effectively manage their workforce.</li><li>Anyone interested in acquiring practical knowledge in HR management, people management, and workplace communication.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>Our course will prepare you for a range of careers, including:</p><ul><li>HR Administrator: £20,000 - £30,000 per year</li><li>HR Coordinator: £25,000 - £35,000 per year</li><li>HR Manager: £35,000 - £50,000 per year</li><li>HR Business Partner: £40,000 - £60,000 per year</li><li>HR Director: £60,000 - £100,000 per year</li><li>People Operations Manager: £45,000 - £70,000 per year</li><li>Talent Acquisition Manager: £40,000 - £60,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates!</p><p>Upon successful completion of the course, learners can obtain a CPD Quality Standards PDF certificate for <strong>Introduction to Modern Human Resource Management</strong> absolutely free!</p><p>Upon finishing <strong>Organisation &amp; People Management</strong> and <strong>Workplace Communication Management</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

Learning & Development

HR Management

HR (Human Resources)

Chartered Institute of Personnel Development (CIPD)

Human Resources Management

HR Manager

Human Resources Management, People Management & Communication

<div>
	<blockquote><p> Do you consider gaming as part of your daily routine and can't avoid it since you feel like you can't live without it? How about the finances involved in gaming? Are you having a hard time dealing with these? If so, then this course will be able to help you in the financial stability of gamers.</p></blockquote>
<h3><b>Description: </b></h3>
<p><span>Do you consider being a game developer as your dream job? Or are you someone who has been gaming for the longest time that you cannot already avoid it? Either way, are you having issues with your financial stability due to the development of the gaming industry? If so, then this course will help you by providing you with the tips and advice for gamers. You would surely learn how to make yourself financially stable without sacrificing your passion for gaming development. You will be taught how to keep track of your spending whenever you need to play games. If you are currently having a problem with finances, you need to be able to pinpoint what the causes are and how to solve this issue. The most important part of the course is where you will be able to learn the best way to finance games and learn how to handle yourself when you have financial problems related to gaming.</span></p>
<h3><b>Who is the course for?</b></h3>
<ul>
<li><span>Game makers or developers who want to improve their financial status.</span></li>
<li><span>People who have an interest in games which need to be guided with their financial concerns.</span></li>
</ul>
<h3><b>Entry Requirement:</b></h3>
<ul>
<li><span>This course is available to all learners, of all academic backgrounds. </span></li>
<li><span>Learners should be aged 16 or over to undertake the qualification.</span></li>
<li><span>Good understanding of English language, numeracy and ICT are required to attend this course.</span></li>
</ul>
<h3><strong>Assessment: </strong></h3>
<ul>
<li>At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.</li>
<li>Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.</li>
</ul>
<h3><strong>Certification:</strong></h3>
<ul>
<li>After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24.</li>
<li>PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days.</li>
</ul>
<h3><strong>Why choose us?</strong></h3>
<ul>
<li>Affordable, engaging &amp; high-quality e-learning study materials;</li>
<li>Tutorial videos/materials from the industry leading experts;</li>
<li>Study in a user-friendly, advanced online learning platform;</li>
<li>Efficient exam systems for the assessment and instant result;</li>
<li>The UK &amp; internationally recognised accredited qualification;</li>
<li>Access to course content on mobile, tablet or desktop from anywhere anytime;</li>
<li>The benefit of career advancement opportunities;</li>
<li>24/7 student support via email.</li>
</ul>
<h3><b>Career Path:</b></h3>
<p><span>The Financial Tips for Gamers is a useful qualification to possess, and would be beneficial for the following careers:</span></p>
<ul>
<li><span>Assistant Producer</span></li>
<li><span>Game Designers</span></li>
<li><span>Game Developer</span></li>
<li><span>Game Programmer</span></li>
<li><span>Gamers</span></li>
<li><span>Product Manager</span></li>
<li><span>Software Developer.</span></li>
</ul>
		</div><table width="100%">				<tbody><tr>
					<td colspan="4">Financial Tips for Gamers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Concept of Internet Safety</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>A Simple Guide for Buying budget Gaming</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Keep Track of what you Spend</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Why Being Naive Can Make Your Fortune</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>If you Need Help Get It</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Be Careful not to Get Hooked</td>
					<td> </td>
					<td><span><i></i> 01:00:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>How to Handle Difficult Conversations at Work</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Best Way to Finance Games</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam- Basic Tips for Gamers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Basic Tips for Gamers</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Certificate and Transcript</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificates and Transcripts</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table>

John Academy

Game Design

Gaming

Online Course Marketing

Finance Cert & Exam Prep

Game Development

Financial Literacy

Basic Tips for Gamers

<p><strong> 24-Hour Knowledge Knockdown! Prices Reduced Like Never Before </strong></p><p>Did you know that over <strong>150,000 people </strong>in the UK use British Sign Language (BSL) as their first or preferred language? There's a growing need for skilled professionals who can bridge the communication gap between the Deaf and hearing communities. Are you interested in a rewarding career helping people with speech and language difficulties? If so, this comprehensive course bundle is the perfect place to begin your journey.</p><p>This unique bundle combines BSL language training with courses in speech and language therapy and audiology. You'll gain a strong foundation in BSL, develop a comprehensive understanding of speech and language disorders, and explore methods for assessment and intervention. Additionally, the interpreter training course equips you with the skills to bridge the communication gap between Deaf and hearing individuals in a professional setting.</p><p><strong>This British Sign Language (BSL) &amp; Speech Therapy Bundle:</strong></p><ul><li><strong>Course 01:</strong> British Sign Language (BSL) Level 2</li><li><strong>Course 02:</strong> Speech and Language Therapy</li><li><strong>Course 03:</strong> Audiology</li><li><strong>Course 04:</strong> British Sign Language Interpreter Training</li></ul><p>Join us on this journey of inclusion, empathy, and growth, and be a catalyst for change with this British Sign Language (BSL) Course.</p><p><strong>Learning Outcomes of British Sign Language (BSL) Bundle:</strong></p><ul><li>Gain a comprehensive understanding of British Sign Language (BSL) grammar and vocabulary.</li><li>Develop proficiency in BSL finger spelling and facial expressions.</li><li>Master the skills to effectively communicate in various BSL contexts, including everyday conversations.</li><li>Enhance your understanding of deaf culture and the importance of inclusion and accessibility.</li><li>Prepare for professional opportunities in BSL interpretation, speech and language therapy, and healthcare.</li><li>Contribute to breaking down communication barriers and promoting a more inclusive society.</li></ul><p><strong>Why Choose Us?</strong></p><ul><li>Get a <strong>Free CPD Accredited Certificate</strong> upon completion of British Sign Language (BSL)</li><li>Get a <strong>free student ID card</strong> with British Sign Language (BSL) Training program (£10 postal charge will be applicable for international delivery)</li><li>The British Sign Language (BSL) is <strong>affordable and simple</strong> to understand</li><li>This course is <strong>entirely online, interactive lesson</strong> with voiceover audio</li><li>Get <strong>Lifetime access</strong> to the British Sign Language (BSL) course materials</li><li>The British Sign Language (BSL) comes with <strong>24/7 tutor support</strong></li></ul> <p>Start your learning journey straightaway!</p><p><strong>*** Course Curriculum ***</strong></p><p><strong>Course 01: British Sign Language (BSL) Level 2</strong></p><ul><li>Module 01</li><li>Introduction To The Course</li><li>Fingerspelling</li><li>Vocabulary Used In Daily Lives</li><li>Common Names</li><li>Module 02</li><li>Greetings And Introduction</li><li>Question Signs</li><li>Opinions</li><li>Introduction Dialogue</li><li>Clarification</li><li>Taking Leave</li><li>Taking Leave Dialogue</li><li>Module 03</li><li>Describe People</li><li>Personal Information</li><li>Family Dialogue</li><li>Animal And Pets</li><li>Describing Family - Animals</li><li>Module 04</li><li>Weather</li><li>Transports</li><li>Transport Dialogue</li><li>Direction</li><li>Simple Direction Dialogue</li><li>Module 05</li><li>Colours</li><li>Size</li><li>Numerals</li><li>BSL Vs English Grammar Order</li><li>Module 06</li><li>Rooms</li><li>Objects</li><li>Objects Dialogue</li><li>Numbers</li><li>Using The Numbers</li><li>Days And Months Dialogue</li><li>Module 07</li><li>Home</li><li>Questions And Statements About The Home</li></ul><p>&amp; many more ... </p><p><strong>Course 02: Speech and Language Therapy</strong></p><ul><li>Module 01: An Overview of Speech Therapy </li><li>Module 02: The Science of Speech </li><li>Module 03: The Anatomy of Speech </li><li>Module 04: Characteristic of Speech: Linguistic Discipline </li><li>Module 05: Literacy and Language Development </li><li>Module 06: Child Speech &amp; Language Disorders </li></ul><p><strong>Course 03: Audiology</strong></p><ul><li>Module-01: Introduction To Audiology</li><li>Module-02: Anatomy And Physiology Of The Ear Part One</li><li>Module-03: Anatomy And Physiology Of The Ear Part Two</li><li>Module-04: Acoustics And Psycho-Acoustics</li><li>Module-05: Pure Tone Audiometry Part One</li><li>Module-06: Pure Tone Audiometry Part Two</li><li>Module-07: Pure Tone Audiometry Part Three</li><li>Module-08: Audiological Disorders Part One</li><li>Module- 09: Audiological Disorders Part Two</li><li>Module-10: Audiological Disorders Part Three</li><li>Module-11: Disorders Of The Auditory Nervous System</li><li>Module-12: Rehabilitation For Hearing Impairment Part One</li><li>Module-13: Rehabilitation For Hearing Impairment Part Two</li></ul><p><strong>Course 04: British Sign Language Interpreter Training</strong></p><ul><li>Introduction To BSL And Fingerspelling</li><li>Exchanging Personal Information</li><li>Families</li><li>Numbers (Time, Calendar And Money)</li><li>Colours</li><li>Transports</li><li>Weather</li><li>Directions</li><li>Activities/Hobbies And Sports</li><li>Description Of A Person And Clothes</li><li>Animals</li><li>Numbers (Money)</li><li>Foods And Drinks</li></ul><p><strong>How will I get my Certificate?</strong></p><p>After successfully completing the course, you will be able to order your Certificates as proof of your achievement.</p><ul><li><strong>PDF Certificate: </strong><strong>Free </strong>(Previously it was £12.99*4 = £51)</li><li><strong>CPD Hard Copy Certificate: £29.99</strong></li></ul> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        190 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This British Sign Language (BSL) &amp; Speech Therapy bundle is suitable for everyone.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise in this British Sign Language (BSL) bundle. This bundle is ideal for:</p><ul><li>Aspiring BSL Interpreters</li><li>Speech &amp; Language Therapists</li><li>Audiology Assistants</li><li>Educators</li><li>Healthcare Professionals</li></ul>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>This British Sign Language (BSL) bundle will allow you to kickstart or take your career to the next stage in the related sector such as:</p><ul><li>BSL Teacher</li><li>BSL Interpreter</li><li>Speech and Language Therapist</li><li>Audiologist</li><li>Social Worker</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Digital Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Upon passing the Course, you need to order a <strong>Digital Certificate</strong> for each of the courses inside this bundle as proof of your new skills that are accredited by <strong>CPD QS </strong>for Free.</p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £29.99
        </p>
            <div><p><em>Please note that International students have to pay an additional £10 as a shipment fee.</em></p></div>

                        </div>

Academy for Health and Fitness

British Sign Language (BSL) Interpreter & Speech Therapy - CPD Certified

<div> <div>     </div> <div>  <p>Free Education University is an all-inclusive, eleven course curriculum that teaches you how to find the right financial opportunities to fund your higher education and graduate debt free!</p> <p>LEARN:</p> <ul> <li>How to write your admissions and scholarship essays</li> <li>How to find scholarships and grants specifically tailored to your personality type, hobbies, college major(s), and much more!</li> <li>How to get grants for trade or vocational school, community colleges, or a university</li> <li>How to graduate DEBT FREE!</li> </ul> <p>Check our <a href="https://studyplex.org/all-courses/">all courses</a> to upgrade your skills and become a professional in your desired field.</p> </div> </div><div> <div> <h2> Recognised Accreditation </h2> <p>This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement.</p>  <p>The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p>  </div> <div> <div> <div> <h3>What is CPD?</h3> <p>Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements.</p> <h4>Benefits of CPD</h4> <ul> <li>Improve your employment prospects </li> <li>Boost your job satisfaction </li> <li>Promotes career advancement </li> <li>Enhances your CV </li> <li>Provides you with a competitive edge in the job market </li> <li>Demonstrate your dedication </li> <li>Showcases your professional capabilities</li> </ul> </div> </div> <div> <div>  <h3>What is IPHM? </h3> <p>The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. </p> <h4>Benefits of IPHM </h4> <ul> <li>It will help you establish a positive reputation in your chosen field </li> <li>You can join a network and community of successful therapists that are dedicated to providing excellent care to their client </li> <li>You can flaunt this accreditation in your CV </li> <li>It is a worldwide recognised accreditation </li> </ul> </div> </div> <div> <div>  <h3>What is Quality Licence Scheme?</h3> <p>This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries.</p> <h4> Benefits of Quality License Scheme </h4> <ul> <li>Certificate is valuable</li> <li>Provides a competitive edge in your career</li> <li>It will make your CV stand out</li> </ul> </div> </div> </div> </div><div> <h3> <span>Course Curriculum</span> </h3> <div> <table> <tbody><tr> <td colspan="4">Free Education University</td> </tr> <tr> <td><i></i></td> <td> Introduction To Free Education University </td> <td> </td> <td><span><i></i> 00:01:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 1 - My Undergraduate Story </td> <td> </td> <td><span><i></i> 00:26:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 2 - Funding One-Oh-One </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 3 - Question 1 </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 4 - Question 2 </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 5 - Question 3 </td> <td> </td> <td><span><i></i> 00:22:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 6 - Question 4 </td> <td> </td> <td><span><i></i> 00:18:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 7 - Question 5 </td> <td> </td> <td><span><i></i> 00:12:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 8 - Google Researching - Part 1 </td> <td> </td> <td><span><i></i> 00:08:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 9 - Google Researching - Part 2 </td> <td> </td> <td><span><i></i> 00:09:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 10 - Google Researching - Part 3 </td> <td> </td> <td><span><i></i> 00:15:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 11 - Google Researching - Part 4 </td> <td> </td> <td><span><i></i> 00:11:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 12 - Google Researching - Part 5 </td> <td> </td> <td><span><i></i> 00:24:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 14 - Conversations with Experts - Part 2 </td> <td> </td> <td><span><i></i> 00:19:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 15 - Putting in an Application </td> <td> </td> <td><span><i></i> 00:14:00</span></td> </tr> <tr> <td><i></i></td> <td> Chapter 16 - Grit and Perseverance </td> <td> </td> <td><span><i></i> 00:16:00</span></td> </tr> <tr> <td colspan="4">Obtain Your Certificate</td> </tr> <tr> <td><i></i></td> <td> Order Your Certificate of Achievement </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Get Your Insurance Now</td> </tr> <tr> <td><i></i></td> <td> Get Your Insurance Now </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> <tr> <td colspan="4">Feedback</td> </tr> <tr> <td><i></i></td> <td> Feedback </td> <td> </td> <td><span><i></i> 00:00:00</span></td> </tr> </tbody></table></div> </div>

Study Plex

Achieving Debt Freedom: A Step-by-Step Guide to Graduating Debt Free

<p>In today's bustling world, the power of genuine listening is often overlooked, particularly in leadership positions. The '<strong>Effective Listening Skills for Leaders</strong>' course delves deep into the core principles that underpin this invaluable skill, enabling leaders to build stronger connections, foster understanding, and drive meaningful change. From laying the foundation of active listening to mastering its nuanced techniques, this course offers a comprehensive guide for those eager to elevate their leadership prowess.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Comprehend the core principles and importance of effective listening in leadership roles.</li>
<li>Identify barriers to active listening and develop strategies to overcome them.</li>
<li>Apply advanced techniques to ensure full engagement and understanding during conversations.</li>
<li>Reflect on personal listening habits, recognising areas for improvement.</li>
<li>Construct a personalised action plan for continuous enhancement of listening capabilities.</li>
</ul>
<h3><b>Why buy this Effective Listening Skills for Leaders<span> course</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Effective Listening Skills for Leaders</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this Effective Listening Skills for Leaders<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Emerging leaders keen on amplifying their communication skills.</li>
<li>Managers desiring a deeper connection with their teams.</li>
<li>Professionals aiming to reduce misunderstandings and conflicts at work.</li>
<li>Individuals keen on enhancing personal relationships through better listening.</li>
<li>Anyone aspiring to boost their leadership potential through effective communication.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Effective Listening Skills for Leaders</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Effective Listening Skills for Leaders</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Team Leader</strong>: £25,000 - £35,000</li>
<li><strong>Project Manager</strong>: £35,000 - £50,000</li>
<li><strong>Human Resources Manager</strong>: £30,000 - £45,000</li>
<li><strong>Operations Manager</strong>: £40,000 - £55,000</li>
<li><strong>Executive Coach</strong>: £50,000 - £70,000</li>
<li><strong>Organisational Development Consultant</strong>: £45,000 - £60,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Section 01: Introduction</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction &amp; Welcome</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 02: Foundation of Listening</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Your Listening Barrier?</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nonverbal Cues and Body Language Tips</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Types of Listening for Leaders</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 03: Listening Skills &amp; Practice</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Comprehensive Listening</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Listening for Comprehension</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Empathetic Listening</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Listening with Empathy</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Critical Listening</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Let's Practice Critical Listening</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Appreciative Listening</td>
					<td> </td>
					<td><span><i></i> 00:03:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Section 04: Wrap Up and Next Steps</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Next Steps</td>
					<td> </td>
					<td><span><i></i> 00:02:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Listening Skills

Leadership Skills

Active Listening

Listening & Speaking

Leadership Development

Effective Listening Skills for Leaders

<p>The 'Mental Health Awareness Course Online' offers a comprehensive understanding of various mental health issues and disorders, aiming to raise awareness and reduce stigma. Participants will delve into topics like anxiety, stress disorders, mood-related disorders, self-harm, and more. This course provides essential insights into recognizing, understanding, and addressing mental health challenges.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Develop a foundational understanding of mental health and its importance.</li>
<li>Identify common mental health problems in children and teenagers.</li>
<li>Comprehend anxiety and stress disorders, their symptoms, and impact.</li>
<li>Explore mood-related disorders and their effects on individuals.</li>
<li>Learn about sleep-related disorders and their implications.</li>
<li>Gain insights into self-harm and suicidal tendencies, and how to respond.</li>
<li>Address stigmas surrounding mental health and promote open conversations.</li>
<li>Understand work-related stress and its impact on mental well-being.</li>
</ol>
<h3><b>Why buy this Mental Health Awareness Course Online?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Mental Health Awareness Course Online</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<ul>
<li>Individuals seeking to enhance their knowledge of mental health awareness.</li>
<li>Professionals in healthcare, education, and community services.</li>
<li>Human resources personnel interested in promoting mental well-being at workplaces.</li>
<li>Parents, caregivers, and educators aiming to support mental health in children and teenagers.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Mental Health Awareness Course Online</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Mental Health Awareness Course Online</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li>Mental Health Advocate: Promote awareness and reduce stigma in communities.</li>
<li>Mental Health Support Worker: Provide assistance to individuals dealing with mental health challenges.</li>
<li>Human Resources Manager: Implement policies that support employee mental well-being.</li>
<li>School Counselor: Offer guidance and support to students facing mental health issues.</li>
<li>Healthcare Professional: Enhance mental health awareness and support in clinical settings.</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Mental Health Awareness Course Online </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to Mental Health Awareness</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Mental Health Problems in Children and Teenagers</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Anxiety and Stress Disorders</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: Mood related Disorders</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Sleep-related Disorders</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Self-Harm and Suicidal Tendencies</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Stigmas about Mental Health and Illness</td>
					<td> </td>
					<td><span><i></i> 00:04:00</span></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Work-related stress</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Additional Reading Materials</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Additional Reading Materials - Mental Health Awareness Course Online</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Mental Health Awareness Course Online</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Mental Health Awareness

Mental Health First Aid

Mental Health

Children Mental Health

Mental Health At Work

Mental Health Awareness Course Online

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Credit Control Mastery: Strategies for Financial Stability. In this course, you&#39;ll learn:<br fr-original-style="" style="box-sizing: border-box;"></span></b><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Introduction to Credit Control:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the fundamentals of credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Role and significance of credit control in financial management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Historical context and evolution of credit control practices</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Credit Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Best practices in credit management</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Credit policy development and implementation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Credit terms negotiation and decision-making processes</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Risk Assessment and Credit Scoring:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Techniques for assessing credit risk</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Introduction to credit scoring models</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Evaluating the creditworthiness of individuals and businesses</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Debt Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for effective debt recovery</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Debt restructuring and settlement negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Legal aspects of debt management</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Customer Communication:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Effective communication strategies in credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building and maintaining positive customer relationships</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Handling difficult conversations and disputes</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Credit Control Compliance:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Overview of relevant laws and regulations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Compliance in credit reporting and data protection</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical considerations in credit control</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Financial Analysis and Reporting:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Financial statement analysis for credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Interpretation of key financial ratios</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Reporting structures and their impact on credit decisions</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Credit Control Tools and Technologies:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Utilizing technology for efficient credit control</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Automation in credit risk assessment</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Case studies on successful implementation of credit control tools</li></ul></li></ol>

Master the art of Credit Control with our comprehensive course! Explore strategies for Financial Stability, Credit Management, Risk Assessment, and cutting-edge Technologies. Enhance your skills in Debt Management, Customer Communication, Compliance, and Financial Analysis. Join us to gain expertise and contribute to your organization's success in today's dynamic financial landscape.

Credit Control Mastery: Strategies for Financial Stability


<p>In the United Kingdom, individuals with strong English language skills have the potential to earn substantial annual salaries. Our comprehensive GCSE English &amp; IELTS Exam Preparation bundle is designed to help you achieve success in both the GCSE English examination and the IELTS (International English Language Testing System) exam. By mastering the content in our GCSE English &amp; IELTS Exam Preparation bundle, you can pave the way to a rewarding career with yearly earnings ranging from £25,000 to £40,000 or even higher. Now is the perfect time to invest in your future and unlock the doors to a world of opportunities!</p><p>In this comprehensive bundle, you will gain proficiency in two essential courses: <strong>GCSE English </strong>and <strong>IELTS Exam Preparation</strong>. The GCSE English course hones your grammar, vocabulary, and comprehension skills, while the IELTS Exam Preparation course equips you with the strategies needed to excel in all sections of the exam. By investing in your language skills, you open doors to a range of fulfilling careers and increase your earning potential in the UK job market. Take the first step towards success by enrolling in our GCSE English &amp; IELTS Exam Preparation bundle today.</p><p><strong>Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development.</strong></p><p><strong>Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now!</strong></p><p><strong>The courses in this bundle include:</strong></p><ol><li><strong>GCSE English</strong></li><li><strong>IELTS Exam Preparation</strong></li></ol><p><strong>Learning Outcomes:</strong></p><p>By completing our GCSE English &amp; IELTS Exam Preparation bundle, you will achieve the following learning outcomes:</p><ol><li>Enhanced Language Proficiency: Develop a strong command of the English language, including grammar, vocabulary, and comprehension skills, to effectively communicate and express ideas.</li><li>Critical Thinking Skills: Sharpen your analytical and critical thinking abilities through engaging exercises, enabling you to interpret and evaluate various forms of written and spoken English.</li><li>Writing Excellence: Master the art of persuasive and cohesive writing, employing proper grammar, syntax, and structure to create compelling essays, reports, and articles.</li><li>Effective Communication: Improve your speaking and listening skills, enabling you to engage confidently in conversations, presentations, and discussions, both in academic and professional settings.</li><li>Exam Strategies: Acquire valuable strategies and techniques specific to the GCSE English examination and the IELTS test, empowering you to approach each section with confidence and maximize your scoring potential.</li><li>Score Improvement: Boost your chances of achieving high scores in both the GCSE English examination and the IELTS test, opening doors to academic opportunities and increasing your employability in English-speaking environments.</li></ol><p>With the demand for proficient English speakers on the rise, this bundle equips you with the necessary language proficiency to excel in your academic and professional pursuits.</p><p>In the first course of this bundle, GCSE English, you will delve into the intricacies of the English language, focusing on its grammar, vocabulary, and comprehension skills. Sharpen your critical thinking abilities and elevate your writing prowess through engaging exercises and thought-provoking assignments.</p><p>The second course, IELTS Exam Preparation, provides you with an in-depth understanding of the IELTS exam structure and strategies to ace each component. Enhance your reading, writing, listening, and speaking skills to confidently tackle the exam and achieve your desired score.</p><p>Don't miss out on this chance to enhance your language skills, boost your academic and professional prospects, and achieve success in the English-speaking world. Click here to enroll now and open the doors to a brighter future!</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        15 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Students preparing for the GCSE English examination</li><li>Individuals aiming to achieve high scores in the IELTS exam</li><li>English language learners looking to improve their language skills</li><li>Professionals seeking to enhance their English proficiency for career advancement</li><li>Anyone interested in mastering the English language for personal growth</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>English Teacher - £25,000 to £40,000/year</li><li>Linguist - £28,000 to £45,000/year</li><li>Copywriter - £25,000 to £50,000/year</li><li>Content Editor - £25,000 to £45,000/year</li><li>Language Specialist - £30,000 to £50,000/year</li><li>Translator - £25,000 to £40,000/year</li><li>International Relations Officer - £30,000 to £50,000/year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate Of Completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
        <h4>Certificate Of Completion</h4>
        <p>
            Hard copy certificate -
            £9.99
        </p>
            <div><p>Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing <strong>GCSE English</strong> and <strong>IELTS Exam Preparation</strong>, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!</p></div>

                        </div>

English Language Teaching

English Speaking

GCSE English

IELTS Teacher

Certificate in Advanced English (CAE)

General English

GCSE English & IELTS Exam Preparation

Reading

Nottingham

Dickson Training Ltd

ILM Level 5 Qualifications in Business Coaching and Mentoring

Diploma (Zoom)

Certificate (Zoom)

Diploma

Certificate

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;"> </span></span></span></strong></p><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.</span></span></strong><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><br fr-original-style="" style="box-sizing: border-box;"></span></p></div></blockquote><div fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(111, 111, 110); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 111, 110);">By attending the course, you will learn to:</p><ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style=" color: rgb(111, 111, 110);"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Identify if an employee may be experiencing poor mental health</p></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Feel confident having open conversations about mental health with your team members</p></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Appropriately signpost to available support and know where to go for support and guidance for yourself</p></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Role model good self-care practice, inspiring your teams to look after their own mental health and wellbeing</p></li></ul></div><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><span style="color: rgb(254, 114, 53); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 24px;"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Benefits of Mental Health Skills for Managers</span></span></h6><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Managers skilled in supporting their team&#39;s mental health not only help employees flourish but also boost talent retention while mitigating issues like presentee-ism and extended sick leave. Offering this training to all individuals in people management roles guarantees a unified strategy towards mental health and wellbeing across various teams and departments. Furthermore, by exemplifying excellent self-care habits, you&#39;ll motivate your team to prioritise their own mental health and wellbeing.</p>

 Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

By attending the course, you will learn to:
Identify if an employee may be experiencing poor mental health
Feel confident having open conversations about mental health with your team members
Appropriately signpost to available support and know where to go for support and guidance for yourself
Role model good self-care practice, inspiring your teams to look after their own mental health and wellbeing
Benefits of Mental Health Skills for Managers
Managers skilled in supporting their team's mental health not only help employees flourish but also boost talent retention while mitigating issues like presentee-ism and extended sick leave. Offering this training to all individuals in people management roles guarantees a unified strategy towards mental health and wellbeing across various teams and departments. Furthermore, by exemplifying excellent self-care habits, you'll motivate your team to prioritise their own mental health and wellbeing.

Starling

Health & Wellbeing

Accredited Mental Health First Aid

Learn how to create a supportive and open environment for mental health and wellbeing at work, helping everyone thrive and perform at their best.

Mental Health Skills For Managers

Virtual (on-line) event

<blockquote id="isPasted" fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;"><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><p style="text-align: left; color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="text-align: left;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" fr-original-style="" style="box-sizing: border-box;">Train as a Mental Health First Aider (MHFAider&reg;) and receive three years of certification, plus access to ongoing benefits.&nbsp;</span></span>&nbsp;</span></strong></p></div></blockquote><div style="color: rgb(57, 54, 79); box-sizing: border-box;" fr-original-style=" color: rgb(57, 54, 79);"><h3 style="color: rgb(30, 10, 60); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(30, 10, 60); text-align: justify;"><span data-slate-fragment="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" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);"> </span><span data-slate-fragment="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" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">This workshop is perfect for those keen to become MHFAiders&reg;, equipping you with the knowledge to recognise the signs of poor mental health, initiate supportive conversations, and direct individuals towards the help they need. Beyond the training, you&#39;ll join England&#39;s largest MHFAider&reg; community, with full access to an array of resources, ongoing learning opportunities, and 24/7 digital support via our MHFAider Support App&reg;. This ensures you&#39;re well prepared and confident in your ability to positively contribute, whether in your professional setting, a volunteering role, or within your community.</span>

</h3><h2 style="color: rgb(57, 54, 79); text-align: justify; box-sizing: border-box;" fr-original-style="color: rgb(57, 54, 79); text-align: justify;"><span style="color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53);">As an <span style="color: rgb(80, 168, 188); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(80, 168, 188);">MHFAider&reg;&nbsp;</span>you will be able to:&nbsp;</span></h2></div><ul fr-original-style="" style="box-sizing: border-box;"><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Encourage a person to identify and access sources of professional help and other supports&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Practise active listening and empathy&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Have a conversation with improved mental health literacy around language and stigma&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Discuss the MHFAider&reg; role in depth, including boundaries and confidentiality&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Practise self-care&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Know how to use the MHFAider Support App&reg;&nbsp;</li><li data-key="199" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England &nbsp;<br fr-original-style="" style="box-sizing: border-box;">

</li></ul><h2 style="color: rgb(57, 54, 79); text-align: justify; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(57, 54, 79); text-align: justify;"><span style="color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53);">Takeaways</span></h2><h2 style="text-align: justify; box-sizing: border-box;" id="isPasted" fr-original-style="text-align: justify;"><span style="color: rgb(80, 168, 188); font-size: 14px; box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(80, 168, 188); font-size: 14px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Everyone who completes this workshop gets:&nbsp;</strong></span><ul style="color: rgb(111, 111, 110); box-sizing: border-box;" fr-original-style="color: rgb(111, 111, 110);"><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A hard copy workbook to support your learning throughout the course&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A digital manual to refer to whenever you need it after completing the course&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A wallet-sized reference card with the Mental Health First Aid action plan&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A digital MHFAider&reg; certificate &nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to the MHFAider Support App&reg; for three years&nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Access to ongoing learning opportunities, resources and exclusive events &nbsp;</strong></li><li style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold; box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188); font-size: 14px; font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The opportunity to be part of the largest MHFAider&reg; community in England</strong></li></ul></h2><h6 style="color: rgb(18, 103, 106); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(18, 103, 106);"><span style="color: rgb(254, 112, 37); font-size: 24px; box-sizing: border-box;" fr-original-style="color: rgb(254, 112, 37); font-size: 24px;">Becoming a qualified MHFAider&reg;</span></h6><p style="color: rgb(111, 111, 110); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 111, 110);">Once you complete the Mental Health First Aid workshop, you can test your knowledge and build your confidence in your role as an MHFAider&reg; with the internationally recognised MHFAider&reg; qualification, RSPH Level 3 Award in Mental Health First Aid.</p>

Train as a Mental Health First Aider (MHFAider®) and receive three years of certification, plus access to ongoing benefits.  
 This workshop is perfect for those keen to become MHFAiders®, equipping you with the knowledge to recognise the signs of poor mental health, initiate supportive conversations, and direct individuals towards the help they need. Beyond the training, you'll join England's largest MHFAider® community, with full access to an array of resources, ongoing learning opportunities, and 24/7 digital support via our MHFAider Support App®. This ensures you're well prepared and confident in your ability to positively contribute, whether in your professional setting, a volunteering role, or within your community. 
As an MHFAider® you will be able to: 
Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention
Encourage a person to identify and access sources of professional help and other supports
Practise active listening and empathy
Have a conversation with improved mental health literacy around language and stigma
Discuss the MHFAider® role in depth, including boundaries and confidentiality
Practise self-care
Know how to use the MHFAider Support App®
Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Takeaways
Everyone who completes this workshop gets: A hard copy workbook to support your learning throughout the course A digital manual to refer to whenever you need it after completing the course A wallet-sized reference card with the Mental Health First Aid action plan A digital MHFAider® certificate Access to the MHFAider Support App® for three years Access to ongoing learning opportunities, resources and exclusive events The opportunity to be part of the largest MHFAider® community in England
Becoming a qualified MHFAider®
Once you complete the Mental Health First Aid workshop, you can test your knowledge and build your confidence in your role as an MHFAider® with the internationally recognised MHFAider® qualification, RSPH Level 3 Award in Mental Health First Aid.

Embark on a transformative journey to become a qualified MHFAider®.  Master your skills and learn how to spot and support people with mental health issues and make a difference whether at work, volunteering, or in your community.

Become A Mental Health First Aider

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. <span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They m<span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">itigate the impact of incidents and help promote resilience and well-being. &nbsp;</span></span></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.</span></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident.&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">A trained and competent facilitator helps the group support each other and process their reactions.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(17, 17, 17);">This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization.&nbsp;</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.<br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Here is an outline of the training:</span></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 1: Critical Incidents and the Process of Debriefing&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing the facilitator and the group; outline of the day, expectations and outcomes.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Process of Debriefing: t</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">he practice of &lsquo;talking through&rsquo; and the therapeutic benefits of debriefing.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Understanding Critical Incidents: d</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">efining Critical Incidents, what makes an incident &lsquo;critical&rsquo;? The psychological impact of a critical incident.</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Trauma and Post-Trauma</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Unpacking these important concepts and understanding their implications and relevance to CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Debriefing Critical Incidents</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Introducing existing models of CISDs, comparing and understanding the components of a CID</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Practice session, trying out models of debriefing using scenarios from experience</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(67, 153, 250) !important; box-sizing: border-box;" fr-original-style=" color: rgb(67, 153, 250) !important;">Day 2: Facilitating Critical Incident Stress Debriefings &ndash; theory and practice</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">09:00 - 10:30&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">The Competent Facilitator:&nbsp;</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">qualities and skills of the competent facilitator</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Containment</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">The role of the facilitator and the challenges of facilitating emotional conversations&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">10:30 - 12:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Facilitating critical incident debriefings: p</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">rompt cards - a tool for the facilitator.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Ground rules, time-frames, and keeping &lsquo;on task&rsquo;.</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">12:30 Lunch break</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">13:00 - 14:00&nbsp;</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">Skills Practice and Experiential Learning</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">Working with scenarios and prompt cards: practice session - facilitating CISDs</span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);">&lsquo;Debriefing&rsquo; the day</span><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"></span><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);"><br style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style=" color: rgb(17, 17, 17);"><span style="color: rgb(17, 17, 17); box-sizing: border-box;" fr-original-style="color: rgb(17, 17, 17);">&nbsp;</span>&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</span></p>

The psychological impact of critical incidents includes anxiety, depression, sleep disturbance and agitation. It can also lead to reduced motivation or morale at work, unsafe practices, and burnout.
Health and social care professionals in hospitals, residential care, and support services, who are looking after vulnerable people in challenging environments, are often exposed to distressing events. 

Critical Incident Stress Debriefings (CISDs) are brief and effective interventions. They mitigate the impact of incidents and help promote resilience and well-being. 
CISD is a facilitated, time-limited group session intended to support participants with the emotional/psychological impact of an adverse event.
The debrief is a structured group conversation about the facts, feelings, and thoughts related to the incident. A trained and competent facilitator helps the group support each other and process their reactions. 
This training is for managers, nurses, key workers, mental health professionals, counsellors/psychotherapists, or any person in charge of staff well-being in their organization. 
This excellent 2-day online training will cover theory and practice, including lectures, videos, and small-group work. When you complete the training you will be able to facilitate CISDs.

Here is an outline of the training:
Day 1: Critical Incidents and the Process of Debriefing 
09:00 - 10:30 
Introducing the facilitator and the group; outline of the day, expectations and outcomes.
The Process of Debriefing: the practice of ‘talking through’ and the therapeutic benefits of debriefing.
Understanding Critical Incidents: defining Critical Incidents, what makes an incident ‘critical’? The psychological impact of a critical incident.

10:30 - 12:00 
Trauma and Post-Trauma
Unpacking these important concepts and understanding their implications and relevance to CID
Debriefing Critical Incidents
Introducing existing models of CISDs, comparing and understanding the components of a CID

12:30 Lunch break 

13:00 - 14:00 
Skills Practice and Experiential Learning
Practice session, trying out models of debriefing using scenarios from experience

Day 2: Facilitating Critical Incident Stress Debriefings – theory and practice

09:00 - 10:30 
The Competent Facilitator: qualities and skills of the competent facilitator
Containment
The role of the facilitator and the challenges of facilitating emotional conversations 

10:30 - 12:00 
Facilitating critical incident debriefings: prompt cards - a tool for the facilitator.
Ground rules, time-frames, and keeping ‘on task’.

12:30 Lunch break
 
13:00 - 14:00 
Skills Practice and Experiential Learning
Working with scenarios and prompt cards: practice session - facilitating CISDs
‘Debriefing’ the day

  

Psychotherapy For Healthcare Ltd

Train with us to facilitate Critical Incident Stress Debriefings. CISD are effective interventions that help care professionals to process stressful events in the workplace.  A CISD helps restore well-being and protect from prolonged reactions. This excellent 2-day training will cover theory and practice, including lectures, videos, and small-group work. By the end you will be able to facilitate CISDs.

Critical Incident Stress Debriefing: 2-day online training 

Lincoln

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/72a25245-9100-48ee-935a-ee2add5a76c4/original.jpeg" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">Every year, organisations spend billions on strategy creation&mdash;and more than 80% of those strategies fail. FranklinCovey&rsquo;s </span><em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 Disciplines of Execution</em><sup style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">&reg;</sup>&nbsp;<em fr-original-style="" style="box-sizing: border-box;">(4DX)</em> methodology provides the framework for <span style="caret-color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style="caret-color: rgb(16, 24, 32);">organisations</span>&nbsp;seeking to increase strategic execution by creating a culture of high performance.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><em fr-original-style="" style="box-sizing: border-box;">Discipline 1: Focus on the Wildly Important</em></span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">focus.</em>&nbsp;Exceptional execution starts with narrowing the focus&mdash;clearly identifying what must be done. Otherwise, nothing else you achieve really matters much.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 2: Act on the Lead Measures</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">leverage</em>. 80% of your results will come from 20% of your activities; are you focusing on the right ones? Discipline 2 is based on the principle that not all actions are created equal. Identify and act on the activities with the highest leverage.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 3: Keep a Compelling Scoreboard</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">engagement</em>. People and teams play differently when they are keeping score, and the right kind of scoreboards motivate the players to win.</p><h2 style="color: rgb(16, 24, 32); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(16, 24, 32);"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">Discipline 4: Create a Cadence of Accountability</span></h2><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This is the discipline of&nbsp;<em style="color: rgb(16, 24, 32); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">accountability</em>. Each team engages in a simple weekly process that highlights successes, analyses failures, and course-corrects as necessary, creating the ultimate performance-management system.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;"><br fr-original-style="" style="box-sizing: border-box;"></span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; box-sizing: border-box;" fr-original-style="font-size: 18px;">The Noble Experience </span></strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">This autumn we&#39;re road testing the 4DX methodology with members of the NLG and their teams from within the Poultry business unit. Real life successes, realistic roadblocks and issues, and a genuine appraisal of the outcomes, will all be shared with participants at the 2024 4DX sessions, as we strive to learn the best practices that enable us to go beyond a good strategy, to achieving great levels of execution!</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery of the 4DX sessions</strong></p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);">The 4 NLG groups will attend a one-day, in person module, where we&#39;ll share the 4DX methodology with you and hear directly from Richard Wood, MD of the Poultry business, as to how the approach has helped him and his team to delivery their objectives.</p><p style="color: rgb(16, 24, 32); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(16, 24, 32);"><img src="https://images.cademy.co.uk/noble-foods/7f22d13e-e7fe-43bb-ad22-a5dbd09dcb21/original.png" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"><br fr-original-style="" style="box-sizing: border-box;"></p>

What important conversations are your team members avoiding?

Side-stepping difficult conversations can trap a team in unresolved problems, strained relationships, and missed chances for growth, which blocks progress and cultivates a lack of trust.
But many people avoid difficult conversations or handle them poorly because they’re afraid to address uncomfortable issues and feel unprepared to respond to the emotional reactions that inevitably arise.
Navigating Difficult Conversations: Turn Tension Into Progress takes a targeted approach to helping people to manage emotional tension and conduct conversations in a way that enables all parties to stay engaged in collaborative dialogue.
Participants will shift their mindset from fearing and avoiding difficult conversations to seeing them as the way to make progress on important issues. And they’ll develop the skills to build trust and respect in every relationship as they navigate sensitive topics.


Who Should Attend?
This programme is for anyone who finds the thought if having a challenging or difficult conversation, something to be very nervous of, even to the point of avoiding the issue.
We recommend that participants have first attended our Aspire programmes, Management Essentials and Performance Coaching, as they provide a strong foundation to the topic, which this session then builds upon.
In Navigating Difficult Conversations participants will discover how to balance Courage and Consideration throughout the conversation by:
Sharing their Purpose—the issue they need to make progress on—and Positive Intent—how they want the other person to benefit from the conversation
Responding to emotional reactions using the skills:
Pause, Don’t Panic
Observe, Don’t Judge
Ask, Don’t Assume
Outcomes
This module will help participants:
Create a strong foundation for difficult conversations by setting a clear and collaborative tone that balances their own and others’ needs.
Understand that emotional reactions are a natural, human response—and notice them as a signal that the conversation needs an adjustment to stay on track.
Practice a range of tactics to respond in the moment to help everyone stay engaged and make progress.






Noble Foods

Navigating Difficult Conversations: Turn Tension Into Progress™

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			<h2>Description</h2>		</div>
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			<p>The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. Difficult conversations are a significant part of every leader's job.</p>		</div>
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										<span>Understand the circumstances that lead to difficult conversations.</span>
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										<span>Learners of all backgrounds and qualifications looking for relevant qualifications can enroll in this course. </span>
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										<span>High-quality e-learning content. </span>
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										<span>Course completion certificate.</span>
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										<span>Communicate effectively in order to build stronger relationships and better outcomes.</span>
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										<span>Perfect course for managers who are responsible to help every team member improve.</span>
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			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Introduction</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction - Welcome from Alan Stevens</td>
					<td><span>FREE</span> </td>
					<td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Difficult Conversations</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Why Are Some Conversations Difficult?</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Set-Up and Room Layout</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Start the Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Responding</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ask Open and Supportive Questions</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Focus on Facts, Not Personalities</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Tone and Body Language</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Exploring Alternative Solutions</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Challenge</td><td><span>🕐 00:03:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>How to Close a Difficult Conversation</td><td><span>🕐 00:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Conclusions</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Summary - What We've Covered</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Thank You and Next Steps</td><td><span>🕐 00:01:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - Managing Difficult Conversations</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Skill Up

Meeting Skills

Master Your Emotions

Counselling Skills

Dealing With Difficult Customers

Management Skills

Description The Managing Difficult Conversation course is an attempt to demonstrate how to master difficult conversations at work. In particular,

Managing Difficult Conversations

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Do you avoid difficult conversations?&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Maybe you avoid certain topics or uncomfortable conversations with certain people.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Whatever the reason, avoiding &#39;clearing the air&#39; will almost always have long term, negative consequences. Even if you can&#39;t see the impact of not dealing with the pressing issue, the resentment can build up until one day, someone will explode.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">During this two hour session, we will look at:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is a difficult conversation?</li><li fr-original-style="" style="box-sizing: border-box;">What makes difficult conversations even more difficult?</li><li fr-original-style="" style="box-sizing: border-box;">How to prepare for difficult conversations</li><li fr-original-style="" style="box-sizing: border-box;">Understanding and managing emotions - awareness</li><li fr-original-style="" style="box-sizing: border-box;">Seeking help</li><li fr-original-style="" style="box-sizing: border-box;">Providing constructive feedback</li></ul><div fr-original-style="" style="box-sizing: border-box;">After the session, you will be able to recognise your own barriers to approaching difficult conversations, prepare for meetings to minimise negative outcomes and manage emotions, both yours and the other persons more effectively.&nbsp;</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Neupauer Ltd

Conflict Resolution

Conflict Management

Workplace Communication

Business Relationship Management (BRM)

Communication Skills

Do you avoid difficult conversations? 
"When you avoid them you trade short term discomfort for long-term dysfunction."
Is it worth it? Join our session to learn how to tackle difficult conversations 


How to tackle difficult conversations 

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time <em fr-original-style="" style="box-sizing: border-box;">Essentials in Communication and Co-production with Parents/Carers</em>. We recommend that you have completed the &#39;Essentials&#39; course before booking this course (please see our booking page or contact <span style="color: rgb(209, 72, 65); box-sizing: border-box;" fr-original-style="color: rgb(209, 72, 65);">admin@bornattherighttime.com</span> to find out more).&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.</span><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 16px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 16px;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Content</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Using lived experience to understand what can lead to conflict and relationship breakdown&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" id="isPasted" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Relationship building and avoiding conflict and t</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">he factors underpinning challenging situations and difficult conversations&nbsp;</span></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">System structures which negatively affect effective communication and collaboration&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The impact of trauma and use of trauma informed practice&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">BRAVING inventory (Brene Brown) and creating healthy boundaries&nbsp;</span></span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ways to create professional, meaningful connection with parents/carers in the current context.<br fr-original-style="" style="box-sizing: border-box;"></span></span></li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery</strong></span></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span style="caret-color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="caret-color: rgb(0, 0, 0);">2 x 3.5 hours virtual live event (7 hour CPD) on 10th and 17th October 2024</span></li></ul>

This engaging and dynamic advanced CPD-certified course is an extension to the Born at the Right Time Essentials in Communication and Co-production with Parents/Carers. We recommend that you have completed the 'Essentials' course before booking this course (please see our booking page or contact admin@bornattherighttime.com to find out more). 
Founded on lived experience, this course looks at the key factors which lead to a break down in relationships between parents/carers and practitioners, how this understanding can inform next steps and what meaningful connections between professionals and families might look like. Practitioners should come ready to be interactive and reflective as well as learning from psychology, sociology and research into trauma informed care.

Content
Using lived experience to understand what can lead to conflict and relationship breakdown
Relationship building and avoiding conflict and the factors underpinning challenging situations and difficult conversations
System structures which negatively affect effective communication and collaboration
The impact of trauma and use of trauma informed practice
BRAVING inventory (Brene Brown) and creating healthy boundaries
Ways to create professional, meaningful connection with parents/carers in the current context.
Delivery
2 x 3.5 hours virtual live event (7 hour CPD) on 3rd and 10th March 2025

Born at the Right Time

Learning Disability Nurse

Allied Health

SENCO

Allied Health Professions (AHP)

Midwifery

Healthcare Workers

Sen Teaching Assistant

Speech & Language Therapist

Social Worker

Occupational Therapist

Disability Awareness

Speech & Language Therapy (SLT)

Social Care

Learning Disability

Physiotherapist

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training. 

Difficult Conversations, Conflict and Relationship Building with Parents/Carers (Mar 25)

<h2>Mastering Critical Conversations: On-Demand</h2>
<p>We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally.</p>
<p>After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.</p><h3>What You Will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze</li>
<li>Utilize various techniques to mitigate an 'amygdala hijack' state</li>
<li>Leverage a 5-step model to deliver 'challenging' news effectively</li>
</ul><section>
                    <h3>Managing Difficult Conversations</h3><ul><li>Obstacles to managing difficult conversations</li><li>Understanding human nature</li></ul><h3>Brain Science and the Biology of Emotion</h3><ul><li>The unique challenge of social and emotional learning</li><li>The limbic system and the amygdala hijack</li><li>Self-regulation strategy for the amygdala hijack</li></ul><h3>Delivering Challenging Messages</h3><ul><li>Managing difficult conversations</li><li>5 steps for delivering a challenging message</li><li>Verbal active listening techniques</li><li>Preparing to deliver a challenging message (scenarios)</li></ul><h3>Conversations Involving Emotion and Conflict</h3><ul><li>Two types of conflict</li><li>Spectrum of responses to conflict</li><li>Psychological type preferences and conflict</li><li>Creating an action plan</li></ul>


                </section>

IIL Europe Ltd

Mastering Critical Conversations: On-Demand

<h2>Mastering Critical Conversations (On-Demand)</h2>
 <p>We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally.</p>
 <p>After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play.</p><h3>What you will Learn</h3><p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze</li>
 <li>Utilize various techniques to mitigate an 'amygdala hijack' state</li>
 <li>Leverage a 5-step model to deliver 'challenging' news effectively</li>
 </ul><section>
                    <h3>Managing Difficult Conversations</h3> <ul> <li>Obstacles to managing difficult conversations</li> <li>Understanding human nature</li> </ul> <h3>Brain Science and the Biology of Emotion</h3> <ul> <li>The unique challenge of social and emotional learning</li> <li>The limbic system and the amygdala hijack</li> <li>Self-regulation strategy for the amygdala hijack</li> </ul> <h3>Delivering Challenging Messages</h3> <ul> <li>Managing difficult conversations</li> <li>5 steps for delivering a challenging message</li> <li>Verbal active listening techniques</li> <li>Preparing to deliver a challenging message (scenarios)</li> </ul> <h3>Conversations Involving Emotion and Conflict</h3> <ul> <li>Two types of conflict</li> <li>Spectrum of responses to conflict</li> <li>Psychological type preferences and conflict</li> <li>Critical conversation role play</li> <li>Creating an action plan</li> </ul>


                </section>

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