This course will help you to understand the methods behind building a strong brand identity that captivates your audience. In this course you will gain the tools to create, launch, and market your brand that leaves a lasting impression and drive business success. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn the key elements of branding Recognise how to build a brand by implementing various strategies. Understand the benefits of building a brand Learn how to build a brand, develop and manage the same Realise the steps for brand building Know the brand equity index model Gain the required brand experience Understand how to get a big picture to win Recognise how to understand and analyse the key drivers Learn how to define a unique value proposition Understand how to conduct surveys by yourself Know how to name your brand effectively Learn how to use colour to win consumers' attention Brand Building, Development and Management Course Overview This online brand building, development and management course will explain to you the perfect way of starting your own brand and help you understand how to build a brand. You will acquire an understanding of the importance of branding and what are the strategies you should implement to build your brand. This online building a brand course will help you learn the techniques for developing and managing a brand. You will also learn about the brand equity index model, its key attributes, brand experience and much more using this comprehensive online course. By the end of the course, you will acquire a theoretical and practical understanding of the complete process of building and managing a brand. After finishing this extensive online course, you will also develop the skills required for becoming a confident marketer or entrepreneur. Who should take this course? This comprehensive brand building, development and management course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of brand management. Entry Requirement There are no academic entry requirements for this brand building, development and management course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This brand building, development and management course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction Why is Brand So Important Today Course Differentiation & Course Outline What You Should Know - Key Concepts What is a Brand. Brand Management. Brand Development. Brand Building. Brand Equity Index Model Key Attributes - Unmet Needs - Motivators - Key Drivers Brand Experience How to Win. How to Get a Big Picture to Win How to Define Thought Process - Part 1: Model How to Define Thought Process - Part 2: Shopping Behavior How to Define Thought Process - Part 3: Examples How to Understand and Analyze The Key Drivers How to Conduct Surveys by Yourself How to Discover Unmet Needs and Prioritize Attributes How to Define Unique Value Proposition How to Materials Before lunch With Limited Budget How to Name Your Brand Effectively How to Use Color to Win Consumers' Attention Order Your Certificate Now Order Your Certificate of Achievement Get Your Insurance Now Get Your Insurance Now Feedback Feedback Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you ready to delve into the dynamic world of logistics and supply chain management? Our comprehensive course is designed to equip you with the essential knowledge and skills to excel in this critical field. Whether you're new to logistics or looking to enhance your existing expertise, this course is your gateway to mastering the fundamentals. Key Features: CPD Certified Developed by Specialist Lifetime Access In this course, learners delve into the world of managing goods and materials effectively. They start by understanding the concept of inventory and its significance in supply chains. The course covers the processes of receiving and validating inventory, ensuring goods are correctly accounted for upon arrival. Setting up a warehouse is explored, highlighting how layout and organization impact efficiency. Learners also discover methods for identifying demand, crucial for planning and meeting customer needs. The outbound process, focusing on shipping goods to customers, is detailed, emphasizing timely and accurate order fulfillment. Maintaining inventory accuracy is stressed throughout, teaching techniques to prevent discrepancies. Finally, learners explore the key players in logistics and supply chains, understanding the roles and interactions that ensure smooth operations. This course equips learners with practical knowledge essential for effective management within logistics and supply chain environments. Course Curriculum Module 01: What is Inventory Module 02: The Receiving Process and Validating Inventory Module 03: Setting up the Warehouse Module 04: Identifying Demand Module 05: The Outbound Process Module 06: Maintaining Inventory Accuracy Module 07: Key Players Learning Outcomes: Define inventory and its role in supply chain management efficiency. Describe procedures for receiving and verifying incoming inventory accurately. Outline steps involved in warehouse setup and layout optimization. Analyze methods for forecasting and identifying customer demand patterns. Explain the process of preparing and shipping orders to customers. Implement techniques to ensure ongoing accuracy of inventory records. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in logistics and supply chain management principles. Professionals seeking foundational knowledge in inventory management practices. Students aiming to understand warehouse operations and inventory control. Entry-level employees in retail or distribution sectors. Managers looking to enhance their understanding of supply chain logistics. Career path Warehouse Manager Inventory Control Coordinator Logistics Analyst Supply Chain Coordinator Procurement Officer Distribution Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
Did you know 82% of small businesses fail due to poor cash flow management? Be the exception, not the statistic. Our comprehensive Cash Flow Management in Small Businesses: Key Considerations course is designed to equip entrepreneurs with essential tools for successful financial management. Explore topics like accelerating cash inflows and budgeting. In our 7-module Cash Flow Management in Small Businesses course, we delve into crucial topics like fund surplus and shortage and how to leverage company accounts to your benefit. We also explore how companies often land into severe cash flow problems, helping you identify and prevent such setbacks in your own venture. Empower your small business with financial awareness, enabling sustained growth and resilience. Furthermore, our course offers valuable insights into overtrading and its role in insolvency, helping you understand and manage the risks involved. With the Cash Flow Management in Small Businesses course, build a robust financial foundation and turn your cash flow into a powerful business tool. Enrol today to redefine your financial strategy for increased profits and stability. What will you learn in this course? Upon completion of the Cash Flow Management in Small Businesses course, you will be able to: Understand the fundamentals of cash flow management in small businesses. Gain strategies to accelerate cash inflows and effectively budget cash flow. Learn to manage fund surpluses and shortages using company accounts. Grasp how to prevent severe cash flow problems in your business. Understand the implications and prevention of insolvency due to overtrading. Acquire knowledge to create sustainable financial plans for your business. Who is this course for: This Cash Flow Management in Small Businesses course is ideal for: Budding entrepreneurs seeking to understand business finance. Small business owners looking to improve their cash flow management. Business consultants needing more proficiency in cash flow strategies. Students studying business or finance seeking practical insights. Any individual interested in starting or managing a small business. Career Path: Upon completing this Cash Flow Management in Small Businesses course, you'll have the knowledge and skills needed to confidently manage the finances of a small business. This could lead to opportunities as a financial consultant, business advisor, or entrepreneur. The skills acquired are also highly valuable for roles in business analysis and financial planning. Overall, this course is a valuable asset in pursuing a career focused on financial management within a small business setting. Certification After studying the course materials of the Cash Flow Management in Small Businesses: Key Considerations course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate - £4.99 A CPD Accredited Hardcopy Certificate - £8.00. A PDF Transcript - £4.99 A Hardcopy Transcript - £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Cash Flow Management in Small Businesses: Key Considerations course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Module 01: Introduction to Cash Flow Management Introduction to Cash Flow Management 00:08:00 Module 02: How to Accelerate Cash Inflows How to Accelerate Cash Inflows 00:18:00 Module 03: Budgeting Cash Flow Budgeting Cash Flow 00:14:00 Module 04: Fund Surplus and Shortage and Utilising Company Accounts Fund Surplus and Shortage and Utilising Company Accounts 00:15:00 Module 05: Cash Flow Management In Small Business Cash Flow Management In Small Business 00:17:00 Module 06: How Companies Get Into Severe Cash Flow Problems How Companies Get Into Severe Cash Flow Problems 00:18:00 Module 07: Insolvency as a Result Of Overtrading Insolvency as a Result Of Overtrading 00:09:00
In the realm of accounting and finance, proficiency in Xero Accounting & Payroll systems has become increasingly indispensable. This comprehensive diploma bundle offers a gateway to expertise in these critical areas, catering to the growing demand for skilled professionals in the field. Statistics reveal a rising trend in the adoption of Xero Accounting and Payroll systems, with businesses recognizing the efficiency and effectiveness they bring to financial management. With this bundle, individuals can seize the opportunity to enhance their knowledge and skills, positioning themselves as valuable assets in today's competitive job market. The Xero Accounting & Payroll diploma bundle comprises a carefully curated selection of QLS endorsed and CPD QS accredited courses, covering essential aspects of accounting, finance, and payroll management. From foundational principles to advanced techniques, each course is designed to equip learners with the necessary tools to navigate complex financial landscapes confidently. With a focus on theoretical understanding and practical application, this bundle offers a holistic learning experience that empowers individuals to excel in diverse roles within the accounting and finance sectors. QLS Endorsed Courses: Course 01: Diploma in Accounting and Finance at QLS Level 4 Course 02: Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 Course 03: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 CPD QS Accredited Courses: Course 04: Introduction to Accounting Course 05: Management Accounting - Costing & Budgeting Course 06: Business Accounting Training Course 07: Banking and Finance Accounting Statements Financial Analysis Course 08: Tax Accounting Diploma Course 09: Sage 50 Accounts Course 10: Payroll Management Course Course 11: Theory of Constraints, Throughput Accounting and Lean Accounting Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. With industry-specific knowledge and essential career skills, you'll be well-equipped to make your mark in Xero Accounting and Payroll with the Accounting and Finance industries. Learning Outcomes: Develop a thorough understanding of Xero Accounting software and its applications in financial management. Master the intricacies of payroll processing, including UK payroll systems, taxation, and pension schemes. Acquire advanced skills in bookkeeping and financial record-keeping using Xero Accounting. Gain proficiency in management accounting techniques such as costing and budgeting. Explore theoretical frameworks in accounting, including the Theory of Constraints and Lean Accounting principles. Enhance analytical capabilities for financial statement analysis and decision-making in banking and finance contexts. The Xero Accounting & Payroll diploma bundle offers a comprehensive curriculum that covers a wide range of topics essential for professionals in the accounting and finance fields. From foundational courses introducing basic accounting principles to advanced modules focusing on Xero Accounting software and payroll management, learners gain a well-rounded understanding of key concepts. Through theoretical exploration and practical exercises, individuals develop the skills and knowledge necessary to navigate real-world financial scenarios with confidence and competence. This bundle is designed for individuals seeking to enhance their expertise in accounting, finance, and payroll management. Whether you're a seasoned professional looking to expand your skill set or a newcomer eager to enter the field, this bundle provides valuable insights and practical knowledge to support your career aspirations. With its comprehensive curriculum and flexible learning options, it's suitable for anyone passionate about pursuing a rewarding career in accounting and finance. Disclaimer This course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Accounting professionals aiming to enhance their skills in Xero Accounting and payroll management. Finance professionals seeking to broaden their knowledge in financial analysis and management accounting. Individuals interested in pursuing careers in banking and finance sectors. Business owners and entrepreneurs looking to manage their finances more effectively. Students and recent graduates aspiring to enter the accounting and finance industry. Anyone seeking to advance their career prospects in accounting, finance, or payroll management. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Xero Accountant Payroll Manager Financial Analyst Management Accountant Tax Accountant Finance Manager Banking Specialist Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included
ð» Unlock the Power of Information: Information Management Course! ð Ready to harness the full potential of information for organizational success? Enroll in our Information Management Course, a comprehensive program designed to empower you with the skills and knowledge needed to become a proficient information manager. Join us on a transformative journey where data meets strategy, and turn your passion for organized information into a dynamic career. ð Module 1: Introduction to Information Management Embark on your information journey with Module 1, offering a comprehensive introduction to the dynamic world of information management. Explore the fundamental principles, practices, and the critical role information plays in organizational success. Lay the foundation for your career as an information management expert. ð Module 2: Information Governance Navigate the complex landscape of information governance with Module 2. Learn to establish policies, standards, and procedures that ensure the effective and secure use of information. Explore compliance, risk management, and ethical considerations, laying the groundwork for robust information governance practices. ð° Module 3: Information Architecture Build the foundation of organized information with Module 3, dedicated to information architecture. Explore the design and organization of information structures, ensuring accessibility, usability, and findability. Learn to create taxonomies, metadata frameworks, and user-centered information architectures for efficient data retrieval. ð Module 4: Data Management Master the art of data with Module 4, focusing on data management. Explore the lifecycle of data, from acquisition and storage to processing and analysis. Learn database management, data quality assurance, and the implementation of effective data governance practices. ð Module 5: Knowledge Management Transform information into organizational wisdom with Module 5, dedicated to knowledge management. Explore strategies for capturing, storing, and sharing organizational knowledge. Learn to foster a knowledge-sharing culture, leverage technology for collaboration, and enhance decision-making processes. ð Why Choose Our Information Management Course? Industry-Experienced Instructors: Learn from seasoned information management professionals with a wealth of hands-on experience. Practical Learning: Engage in real-world projects, case studies, and simulations to apply your knowledge in a practical setting. Cutting-Edge Technologies: Familiarize yourself with the latest information management tools and technologies used in the industry. Career-Ready Skills: Graduate with skills that align with the demands of the evolving information management landscape. Don't miss the opportunity to become a steward of information excellence! Enroll now in the Information Management Course and position yourself for success in a field where your organizational skills and strategic thinking will shine. Your journey into the world of information management brilliance begins here! ð»â¨ð Course Curriculum Module 1_ Introduction to Information Management. Introduction to Information Management. 00:00 Module 2_ Information Governance. Information Governance. 00:00 Module 3_ Information Architecture. Information Architecture. 00:00 Module 4_ Data Management. Data Management. 00:00 Module 5_ Knowledge Management. Knowledge Management. 00:00
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
14 in 1 "Retail Assistant Training" Bundle only at £79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Retail Assistant Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Retail and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete Retail Assistant Training package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Retail, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Retail Assistant Training Bundle Consists of the following Premium courses: Course 01: Retail Management - Level 5 Course 02: Logistic Management Course 03: Retail Strategy Course 04: Basic Product Management Course 05: Purchasing & Procurement Course - Level 3 Course 06: Level 3 Tax Accounting Course 07: Introduction to VAT Course 08: Commercial Law 2021 Course 09: Operations Management Course 10: Strategic Planning and Analysis for Marketing Course 11: Sales Negotiation Training Course 12: Basic Business Finance Course 13: Diploma in Quickbooks Bookkeeping Course 14: Customer Relationship Management Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this Retail Assistant Training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02: Logistic Management Module 01: Introduction to Logistic Management Module 02: Planning Framework for Logistics Module 03: Supply Chain Management Module 04: Logistics Management and Organisation Module 05: Sourcing, Purchasing, and Procurement Module 06: Channels of Distribution Module 07: Supplier Relationship Management Module 08: Inventory Planning and Management Module 09: Principles of Warehousing Module 10: Transport Management Module 11: Negotiation Techniques Module 12: Customer Service and Logistics Course 03: Retail Strategy Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 04: Basic Product Management Module 01: Course Introduction - Product Module 02: Definition of Product Module 03: Classification of Product Module 04: Consumer Goods Module 05: Business Goods Module 06: Levels of a Product Module 07: Product Quality Module 08: Product Mix Module 09: Product Life Cycle Module 10: Branding Module 11: Branding Strategies Module 12: Brand Equity Course 05: Purchasing & Procurement Course - Level 3 Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-Procurement Course 06: Level 3 Tax Accounting Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Advanced Income Tax Module 07: Payee, Payroll and Wages Module 08: Capital Gain Tax Module 09: Value Added Tax Module 10: Import and Export Module 11: Corporation Tax Module 12: Inheritance Tax Module 13: Double Entry Accounting Module 15: Career as a Tax Accountant in the UK Course 07: Introduction to VAT Module 01: Understanding VAT Module 02: VAT Terminology and Calculation Module 03: VAT Taxable Persons Module 04: VAT Registration Module 05: VAT Rates Module 06: Invoicing and Records Module 07: VAT Application in Goods, Services and Vehicles Module 08: Supply Module 09: The VAT Return Module 10: Tips on VAT Compliance Module 11: VAT Exemptions and Zero-Rated VAT Module 12: Miscellaneous VAT Issues and Penalties Module 13: Making Tax Digital Course 08: Commercial Law 2021 Module 01: Introduction of Commercial law Module 02: Business Organisations Module 03: International Trade: the Theory, the Institutions, and the Law Module 04: Sales of Goods Law Module 05: Consumer Law and Protection Module 06: E-Commerce Law Module 07: Competition Law Course 09: Operations Management Module 01: Introduction Module 02: Project Module 03: Business Development and Succession Planning Module 04: Process Module 05: Supply Chain Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Module 08: Manufacturing & Delivery Operations Module 09: Quality Module 10: Managing Risk and Recovery Module 13: Communication Skills Module 14: Negotiation Techniques Module 18: Business Environment Module 19: Business Writing Skills Course 10: Strategic Planning and Analysis for Marketing Module 01: An Introduction to Strategic Planning Module 02: Development of a Strategic Plan Module 03: Strategic Planning for Marketing Module 04: Strategic and Marketing Analysis Module 05: Internal Analysis Module 06: External Analysis Module 07: Market Segmentation, Targeting and Positioning Module 08: Approaches to Customer Analysis Module 09: Approaches to Competitor Analysis Course 11: Sales Negotiation Training Sales Negotiation Training Negotiation Station - How To Negotiate Successfully Course 12: Basic Business Finance Module 01: What is Business Finance? Module 02: Why Businesses Fail Module 03: The Principles of Business Finance Part 1 Module 04: The Principles of Business Finance Part 2 Module 05: The Balance Sheet Module 06: The Income Statement Module 07: The Cashflow Statement Module 08: A Business Finance Exercise Module 09: Financial Performance Indicators Module 10: Investment Analysis Module 11: Investment Analysis Exercise Module 12: Key Learning Points in Business Finance Course 13: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 14: Customer Relationship Management Module 01: Introduction Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Retail Assistant Training bundle including- Students Graduates Job Seekers Job Holders Requirements Our Retail Assistant Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Retail Assistant Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Retail Management - Level 5) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Retail Management - Level 5) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Description: To maintain your company's reputation, you have to keep your customers satisfied. An experienced and efficient customer service can easily maintain your customers. This Level 2 Certificate in Customer Service Management will teach the aspects managing customer service. In this course, you will learn to identify links between excellence in customer service and your business policies. You will also learn to develop skills and practices that are essential elements of customer service, recognize what are employees and customers are looking for, etc. Finally, you will understand the true meaning of leadership, managing performance, and practices. Learning Outcomes: Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Level 2 Certificate in Customer Service Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Level 2 Certificate in Customer Service Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Customer Service Management - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Customer Service Management - Old Version Course Overview 00:05:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Mock Exam Mock Exam- Level 2 Certificate in Customer Service Management 00:20:00 Final Exam Final Exam- Level 2 Certificate in Customer Service Management 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
***24 Hour Limited Time Flash Sale*** Agile Scrum Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Agile Scrum Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Agile Scrum Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Agile Scrum Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Agile Scrum Level 5 Diploma Career Bundle: Course 01: Agile Scrum Master Course 02: Scrum Master Training Course Course 03: Agile Project Management Course 04: Project Management Course 05: Project Planning for Everyone Course 06: Blockchain Project Management Training Course 07: Supervisor Training Course 08: Diploma in Performance Management Course 09: Cost Control Process and Management Course 10: Diploma in Operations Management Course 11: Project Risk Management Course 12: Quality Assurance (QA) Management Course 13: SAP S4HANA Controlling - Cost Center Accounting Course 14: SAP Controlling (CO) - Product Costing S4HANA Course 15: Financial Modelling Course 16: Financial Management Course 17: Financial Analysis for Finance Reports Course 18: Xero Accounting & Bookkeeping Course Course 19: Strategic Management Training Course 20: Strategic Management - Industry Change And Value Curves Course 21: Team Management and Leadership Development Training Course 22: Team Building & Management Diploma Course 23: Office Administration & Skills Diploma Course 24: Workplace Productivity Course Course 25: Conflict Management Training Course 26: Cross-Cultural Awareness Training Course 27: Critical Thinking in The Workplace Course 28: Smart Goal Setting Course 29: Level 3: Public Speaking Diploma Course Course 30: Compliance Risk and Management With the Agile Scrum Level 5 Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. 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Each segment of Agile Scrum Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Agile Scrum Level 5 Diploma course. After passing the Agile Scrum Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Scrum Level 5 Diploma course is ideal for: Students seeking mastery in Agile Scrum Professionals seeking to enhance Agile Scrum skills Individuals looking for an Agile Scrum-related career. Anyone passionate about Agile Scrum Requirements This Agile Scrum Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Agile Scrum Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.