This SERU Assessment Training (TFL) Course designed to provide a general summary of the legislation, licence conditions, and taxi licensing policy requirements that apply to you as a Private Hire Driver. This handbook contains safety, equality and regulatory information for London private hire vehicle drivers. TfL establishes licensing requirements and standards and is also responsible for ensuring that licensees follow the law. PHVs play a significant role in delivering passenger transport services in London, and it is important that TfL standards ensure the safety of passengers and other road users. It is also essential that all licensed PHV drivers provide their passengers with a professional service. TfL expects drivers to provide excellent customer service, drive clean and well-maintained licensed vehicles, and follow all traffic laws. This handbook contains vital information to assist you in providing your passengers with the safe and professional service they expect. It also discusses your responsibilities as a PHV driver. It is essential that both new licence applicants and existing PHV drivers understand all of the information in this handbook. Learning Outcomes After completing this SERU Assessment Training (TFL), you will be able to: Gain a thorough understanding of London PHV driver licensing . Understand licensing requirements for PHVs. Know how to carry out private hire journeys. Know how to stay safe. Understand driver behaviour. Gain in-depth knowledge of driving and parking in London. Know how to drive safely. Gain a solid understanding of equality and disability. Know how to safeguard children and adults at risk . Understand ridesharing. Why Choose TFL - SERU Training from Us Online Course 24/7 access Repeat as many times as you like! 8 Weeks of unlimited access! Multichoice and sentence completion questions Exam(s) / assessment(s) is included in price 24/7 support via live chat, phone call or email. The SERU Assessment Training (TFL) course follows all Ten sections of the PHV Drivers handbook which will be explained in detail: [Section 1] London PHV Driver Licensing [Section 2] Licensing Requirements for PHVs [Section 3] Carrying out Private Hire Journeys [Section 4] Staying Safe [Section 5] Driver Behaviour [Section 6] Driving and Parking in London [Section 7] Safer Driving [Section 8] Being Aware of Equality and Disability [Section 9] Safeguarding Children and Adults at Risk [Section 10] Ridesharing Who is this course for? This SERU Assessment Training (TFL) is ideal for both new licence applicants and existing PHV drivers. Requirements SERU Assessment Training (TFL) There are no specific requirements for this SERU Assessment Training (TFL) course because it does not require any advanced knowledge or skills. Students who intend to enrol in this SERU Training course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included
Explore endless possibilities and achieve tangible results with our wide range of online courses, prepared to suit every interest and skill level. Each course is thoughtfully designed for flexibility and useful application, ensuring you can learn and grow at your own pace from anywhere and transform your talents to accomplish your goals. Whether you're advancing your career, pursuing a passion, or seeking new opportunities, our courses will assist you in reaching your goals. Join us today and take the next step in your personal and professional journey with confidence and convenience. Start shaping your future now. This 20-in-1 Ultimate Daycare Teacher bundle consists of the following Courses: Course 01: Paediatric First Aid Level 3 Course 02: Paediatric Care Course 03: Paediatric Vaccination Course 04: Advanced Safeguarding Children (Level 2 Safeguarding) Course 05: Safeguarding Children Level 3 Course 06: Early Childhood: Child Care Course 07: Social and Emotional Development for Early Childhood Course 08: Montessori and Waldorf Approaches for Early Childhood Course 09: SENCO - Special Educational Needs Coordination Course Course 10: Child Neglect Awareness Certificate Course Course 11: Child Development and Care Course 12: Childcare and Nutrition Course 13: Child and Adolescent Mental Health Course 14: Child Psychology Diploma Course 15: Children and Adolescents Counselling Diploma Course 16: Mental Health Care Training - MCA & DOLS Course 17: CBT for Children and Adults with Role Playing Course 18: Basic Life Support Course 19: Child Language Disorder (CLD) Course 20: Autism Diploma Additionally, you will get 5 other career-guided courses in this Daycare Teacher bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and enroll in this daycare teacher bundle with Apex Learning to acquire the skills and aptitude to outshine all your peers. Learning Outcomes of Daycare Teacher Bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Daycare Teacher Know your responsibilities as a Daycare Teacher and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as a Daycare Teacher Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Daycare Teacher bundle. Requirements This Daycare Teacher course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificate for the title course (Paediatric First Aid Level 3) for absolutely free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
In this course we explore Mental Health and address how such needs can be met in mainstream classrooms. Course Category Behaviour and Relationships Meeting Emotional Needs Description This is our lead workshop/training day on understanding mental health, behaviour and relationship work in schools other settings and is both a values primer and a practical guide to successful innovative strategies for improving behaviour and strengthening relationships for challenging children and young people of all ages. Not just another day on ‘Behaviour Management’ – Our Mental Health Day goes well beyond a rewards and sanctions approach to ‘behaviour’. We will be focused on those young people for whom rewards and punishments do not always work and who confuse the adults who work with them. We aim to take a relationships-based approach and to give those attending an opportunity to think more deeply about why young people do the things they do and what our part as adults is in creating, sustaining and changing these behaviours. The day gives those present opportunities to reflect on their attitudes and practice in relation to children’s behaviour and relationship building. If your usual approaches to managing tackling mental health needs aren’t working with particular individuals then take a tour through this range of cutting edge strategies for bringing about positive behaviour change, and for meeting challenging emotional needs Learning Objectives reinforce and affirm good practice re-energise, stimulate and challenge thinking about inclusion of challenging pupils and children increased understanding of mental health increased confidence in managing challenging pupils in mainstream schools access to a wider range of practical strategies to impact on behaviour problems opportunity to reflect on professional attitudes and behaviour towards mental health in families and pupils Who Is It For ? Anyone concerned with understanding and meeting emotional and mental health needs Course Content Circle of Courage – belonging-achievement-generosity – independence – model for understanding mental health Compass of Anxiety – understanding and going deeper Active listening – Listening to the person underneath the behaviour Involving other children and young people in solutions and interventions - Circles of friends: peer support, counselling and mediation Team Problem Solving – Solution Circles: a 30 minute group problem solving process to get Teams ‘unstuck’ and to generate positive first action steps Restorative justice and restitution: principles and practice of this approach to repairing harm and restoring relationships without reliance on punishment Understanding the effects of Separation, Loss, Trauma and Neglect on children’s learning and relationships in school and what adults can do to reach and support these children
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Free Level 4 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access
In the modern world, the Nanny Care Worker Training Course plays a pivotal role in meeting the increasing demand for skilled professionals in childcare. Understanding child development, providing care for children, and ensuring their safety are core components of this course. With modules covering topics such as establishing routines and relationships, time management, and healthy living, graduates emerge equipped with the necessary skills to excel in the field. In the UK, where the demand for qualified Nanny Care Workers is on the rise, completing this course significantly enhances job prospects. Employers value candidates who have undergone formal training, leading to a higher likelihood of securing lucrative job opportunities. The average salary for Nanny Care Workers in the UK reflects this demand, ranging from £18,000 to £30,000 per annum. Moreover, the advantages of this course extend beyond immediate job placement, as it ensures professionals stay abreast of industry standards and best practices. With the childcare sector experiencing a steady increase, the importance of skilled Nanny Care Workers is only expected to grow, with a projected rise of 5% in employment opportunities over the next few years. Key Features: CPD Certified Nanny Care Worker Course Free Certificate from Reed CIQ Approved Nanny Care Worker Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction To Nanny Care Workers Module 02: Understanding Child Development Module 03: Care For Children Module 04: Healthy Food, Healthy Living Module 05: Keeping Children Healthy & Safe Module 06: Early Years Provision Module 07: Establishing Relationships and Routines Module 08: Time Management For Nannies Module 09: Nanny's Job Profile Module 10: Establishing A Nanny's Career Learning Outcomes: Identify key responsibilities of nanny care workers in childcare settings. Demonstrate understanding of child development stages and milestones effectively. Apply appropriate techniques for nurturing and caring for children's well-being. Implement strategies for promoting healthy eating habits and lifestyle choices. Ensure the safety and well-being of children through risk management practices. Establish effective routines and build nurturing relationships with children. CPD 10 CPD hours / points Accredited by CPD Quality Standards Nanny Care Worker Training 2:11:12 1: Module 01: Introduction To Nanny Care Workers Preview 15:24 2: Module 02: Understanding Child Development 12:03 3: Module 03: Care For Children 12:04 4: Module 04: Healthy Food, Healthy Living 14:52 5: Module 05: Keeping Children Healthy & Safe 17:01 6: Module 06: Early Years Provision 12:04 7: Module 07: Establishing Relationships and Routines 08:36 8: Module 08: Time Management For Nannies 08:25 9: Module 09: Nanny's Job Profile 18:23 10: Module 10: Establishing A Nanny's Career 11:20 11: CPD Certificate - Free 01:00 Who is this course for? This Nanny Care Worker Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Nanny Care Worker Training. Moreover, this course is ideal for: Individuals aspiring to work as professional nanny care workers. Parents seeking to enhance childcare knowledge and skills. Early childhood educators interested in expanding career opportunities. Individuals transitioning to careers in childcare and early years provision. Anyone passionate about providing high-quality care for children. Requirements There are no requirements needed to enrol into this Nanny Care Worker Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Nanny Care Worker Training course. Career path After finishing this Nanny Care Worker Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Nanny Care Worker Training are: Nursery Nurse - £18K to 24K/year. Childcare Worker - £17K to 22K/year. Early Years Educator - £18K to 25K/year. Childminder - £17K to 28K/year. Preschool Teacher - £18K to 30K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Lead and Manage your crew to achieve higher goals Do you feel as though your hard efforts are giving minimum output? All of us want to be a leader, the captain or the head of any group whether it is in a company department or a group working on a project. But do you have the necessary skills to be a successful leader? This is course is perfect for you to enhance your ability in Management and Leadership. This course helps you create a roadmap to your goal by breaking down the greater milestones into well defined tasks. This helps you manage the responsibilities of people and coordinate the team. Develop a full understanding of the managing objectives and benefits before committing significant resources. Move and inspire people to do their best work. That said, it is important that you have effective leaders in your workplace to empower and influence your people to achieve business and team goals. This course is designed to improve your management skills. It will help you implement a systematic process to manage changes to the project scope or objectives. So get started with this course right away. Course Highlights Accredited Management & Leadership Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Management & Leadership Training into 34 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 1 day, 3 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Management & Leadership Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Management & Leadership Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Management & Leadership Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Leadership Basics The Leadership Gene of HR Management FREE 01:00:00 Becoming a Great Leader FREE 01:00:00 Emotional Intelligence in Leadership Management 01:00:00 Build Successful Teams & Relationships 01:00:00 Handle Hard Times & Conflicts Effectively 01:00:00 Managing People Introduction 00:30:00 The Opposite Side of the Coin 01:00:00 How to Lead and Influence People 01:00:00 Getting the Most from Your Team 01:00:00 Extraordinary Ways to Be a Better Leader 00:30:00 Conclusion 00:15:00 Managing Project Introduction FREE 01:00:00 Can You Manage Yourself Out Of A Paper Bag? FREE 00:30:00 Setting the Stage for a Successful Project 01:00:00 The Importance of Developing and Managing A Budget 00:30:00 Taking Action - Execution of the Plan 01:00:00 Rules to Manage The Projects 01:00:00 Your Personality and Project Management Style 01:00:00 The Cycle of Decision Making 01:00:00 Getting Your Project Back On Track 01:30:00 Keeping It Moving Forward 01:00:00 Problems and Solutions in Project Management 01:00:00 Managing Budget Module One - Getting Started FREE 00:15:00 Module Two - Glossary FREE 00:30:00 Module Three - Understanding Financial Statements 00:30:00 Module Four - Analyzing Financial Statements (I) 01:00:00 Module Five - Analyzing Financial Statements (II) 00:30:00 Module Six - Understanding Budgets 00:30:00 Module Seven - Budgeting Made Easy 00:30:00 Module Eight - Advanced Forecasting Techniques 00:30:00 Module Nine - Managing the Budget 00:30:00 Module Ten - Making Smart Purchasing Decisions 01:00:00 Module Eleven - A Glimpse into the Legal World 01:00:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam - Accredited Management & Leadership Training 00:20:00 Final Exam Final Exam - Accredited Management & Leadership Training 00:20:00