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5194 Courses delivered Online

Understanding Autism Course - CPD Accredited

By Training Tale

Autism: Autism Course Online This Autism: Autism Course allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This Autism: Autism Course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! Enroll in our Autism: Autism Course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Main Course: Level 3 Certificate in Understanding Autism Other Courses of Autism: Autism Course Course 01: Primary Teaching Diploma Course 02: Speech & Language Therapy Course 03: ADHD Awareness Training Course 04: Dyslexia Awareness [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Understanding Autism Course Module 01: Autism in Context Module 02: Positive Behavioral Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Anyone who is already working in this sector. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Understanding Autism Course - CPD Accredited
Delivered Online On Demand28 hours
£12

Autism: Approaches to Helping People and Children with Autism Course - CPD Accredited

By Training Tale

Autism: Autism Course Online This Autism: Autism Course allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This Autism: Autism Course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This Autism: Autism Course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this Autism: Autism Course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enroll in our Autism: Autism Course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Main Course: Autism Diploma Course Courses are included in this Bundle Autism: Autism Course. Course 01: Teaching Assistant Course 02: Childcare and Nutrition Course 03: Level 2 Safeguarding Children Training Course 04: Level 3 Award in Childcare and Education [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Level 3 Certificate in Understanding Autism Course Module 01: Autism in Context Module 02: Positive Behavioral Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Anyone who is already working in this sector. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Autism: Approaches to Helping People and Children with Autism Course - CPD Accredited
Delivered Online On Demand25 hours
£12

Autism & Dyslexia Awareness Diploma

By Training Tale

Autism & Dyslexia Awareness Diploma Online The Autism & Dyslexia Awareness Certificate provides a thorough review of autism, dyslexia, and ADHD, covering important features, common traits, and diverse varieties. It investigates the benefits and drawbacks of these illnesses, as well as practical solutions for assisting those with them, such as assistive technology and behavioural therapies. The Autism & Dyslexia Awareness course also discusses the legal and societal consequences of dyslexia as a disability. Moreover, the necessity of early intervention and the roles of parents, educators, and healthcare professionals in assisting people with autism. The Autism & Dyslexia Awareness Certificate is a self-paced online course that will give you the information and abilities you need to manage persons with these neurodivergent diseases. The course is suitable for educators, healthcare professionals, parents, and caregivers. So why wait? Join our team now and move steps further towards your dream. Special Note: Our Course is not a regulated course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding Autism (RQF) NCFE CACHE Level 2 Certificate in Understanding Autism TQUK Level 3 Certificate in Understanding Autism (RQF) Level 2 Certificate in Understanding Autism (RQF) Level 3 Certificate in Supporting Individuals with Learning Disabilities Level 3 Diploma in Supporting Teaching and Learning in Schools (Autism Pathway) Level 3 Award in Supporting Individuals with Dyslexia Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (Autism Pathway) Level 2 Certificate in Awareness of Mental Health Problems Level 2 Certificate in Understanding Children and Young People's Mental Health Level 3 Certificate in Understanding Mental Health Level 4 Diploma in Adult Care (Learning Disability Pathway) [ Note: Free PDF certificate as soon as completing the Autism & Dyslexia Awareness course ] Autism & Dyslexia Awareness Detailed Course Curriculum of this Autism & Dyslexia Awareness Diploma Courses *** Autism Course *** Module 1: Introduction to Autism Spectrum Disorder (ASD) Module 2: Approaches to Helping People and Children with Autism Module 3: Diagnosis of Autism Module 4: Communication Module 5: Cognitive Styles and Functions in Autism Module 6: Autistic Behaviour Module 7: Organisation Systems with Autistic Individuals Module 8: Autism Awareness Module 9: Government Policies on Autism in England *** Dyslexia Course *** Module 1: An Overview Module 2: Learning Difficulties Module 3: Impact of Dyslexia in the Educational Setting Module 4: Helping Adults with Dyslexia Module 5: Dyslexia in the Workplace Module 6: Approaches in Dyslexia Module 7: Strengths and Rewards Module 8: Assessment and Evaluation Module 9: Dyslexia-Friendly Learning Environment Module 10: Relevant Law Assessment Method of Autism & Dyslexia Awareness After completing each module of the Autism & Dyslexia Awareness Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism & Dyslexia Awareness After completing the MCQ/Assignment assessment for this Autism & Dyslexia Awareness Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. Who is this course for? Autism & Dyslexia Awareness This Autism & Dyslexia Awareness is ideal for: Parents, Students, Teachers, and Job Seekers. Requirements Autism & Dyslexia Awareness There are no specific requirements for Autism & Dyslexia Awareness Course because it does not require any advanced knowledge or skills. Career path Autism & Dyslexia Awareness

Autism & Dyslexia Awareness Diploma
Delivered Online On Demand14 hours
£12

Care Certificate Standards (1 to 15) with Adult Nursing, and Health & Social Care Level 5

By Compliance Central

QLS Endoresd and CPD Certified Care Certificate Standards (1 to 15) & Health & Social Care Course This Special Care Certificate Standards & Health & Social Care Buindle also inclucdes: 5 Gift Courses 6 Free CPD E-Certificates According to recent studies, over 1.6 million people work in adult social care in the UK, with a projected growth of 18% by 2035. Our comprehensive online course, "Care Certificate Standards (1 to 15) with Adult Nursing and Health & Social Care Level 5," is designed to equip you with essential skills and knowledge in this rapidly expanding field. The Care Certificate Standards encompass 15 fundamental topics, including safeguarding, health and safety, communication, and health social care. This Care Certificate with Health Social Care course not only covers these crucial standards but also delves into advanced topics relevant to QLS Level 5 in Health & Social Care. You will explore complex aspects of adult nursing, leadership in care settings, and advanced health and social care practices. Our expertly designed modules provide knowledge, ensuring a well-rounded education. The Care Certificate Standards (1 to 15) with Health & Social Care, Adult Nursing course is ideal for aspiring senior care workers, nursing assistants, and health and social care professionals aiming for career advancement. Enrol today to join the future leaders in adult social care, and gain the qualifications needed to make a meaningful impact in the lives of those you care for. Recently, it was reported that the UK's health social care sector faces unprecedented challenges, including staffing shortages and increasing demand for specialised care services. This current situation highlights the critical need for well-trained health social care professionals in the field. Are you thinking of kick-starting your career as a Care worker, Nurse, Healthcare Assistant, Support Worker, Child and Adolescent Psychologist or Health Social Care Worker? The Care Certificate Standards (1 to 15) with Health & Social Care, Adult Nursing course is the perfect way to get started. This comprehensive course covers all 15 standards of the Care Certificate, which are the minimum requirements for all non-regulated workers in health and social care. Gifts with the Care Certificate with Health & Social Care Course: Course 01: Adult Nursing, Health and Social Care Course 02: End-of-Life Care Course 03: Clinical Observations Skills Course 04: Mental Health Nursing Course 05: Care Planning and Record Keeping Learning Outcomes of Care Certificate with Health Social Care Course: Understand Care Standards: Master the 15 essential care standards with Health Social Care, enhancing your ability to provide high-quality care. Improve Communication: Develop superior communication skills for effective interactions within health and social care settings. Legal and Ethical Proficiency: Gain in-depth knowledge of the legal and ethical frameworks governing health social care practices. Specialised Dementia Care Skills: Acquire targeted skills for caring for individuals with dementia, focusing on compassion and efficacy with this care certificate health & social care course. Risk Management: Learn strategies for risk assessment in Health Social Careand management to ensure safety in care environments. Leadership Development: Prepare for leadership with skills in managing teams, services, and finances in health social care. Completing this Care Certificate & Health and Social Care course will equip you with the knowledge and skills needed for managerial roles and health and social care jobs. You will develop a strong foundation in the field's theoretical and practical aspects. This comprehensive training ensures you are well-prepared to meet the demands and challenges of a health and social care career. Course Curriculum Of Care Certificate & Health Social Care Bundle: Course 01: Care Certificate (Standards 1 to 15) Standard 01: Understand your role Standard 02: Your personal development Standard 03: Duty of care Standard 04: Equality and diversity Standard 05: Work in a person-centred way Standard 06: Communication Standard 07: Privacy and dignity Standard 08: Fluids and nutrition Standard 09: Awareness of mental health, dementia and learning disabilities Standard 10: Safeguarding adults Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Course 02: Health and Social Care Module 1: Introduction to Health and Social Care Module 02: Communication and its Relevance in Health Social Care Module 03: Rights and Responsibilities as a Health and Social Care Worker Module 04: Role as A Caregiver and Healthcare Professional Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 06: Important Principles and Policies in Health and Social Care Work Module 07: Safeguarding Vulnerable Individuals in Health Social Care Module 08: Health and Safety Responsibilities inHealth Social Care Module 09: Risk Management in Health Social Care Course 02: Adult Nursing Module1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Understanding legal, professional standards of practice and ethical aspects of health care- Part 1 Module 4: Understanding legal, professional standards of practice and ethical aspects of health care- Part 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing & Health Social Care Module 8: Infection Control in Health Social Care Environment Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Course 03: End of Life Care Module 01: Introduction to End of Life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects Course 04: Clinical Observations Skills Module 01: Introduction to Clinical Observation and Clinical Carer Module 02: Legal Standards and Professional Aspects of Ethical Practice Module 03: Patient's Condition Observation in health social care Module 04: Clinical Management Observation Module 05: Technical Clinical Method Observation Module 06: Medicine and Dispensaries Observation Module 07: Health Safety and Hygiene Course 05: Mental Health Nursing Module 01: Introduction to Mental Health Nursing Module 02: Mental Health over Life Span and Society Module 03: Child Mental Health Module 04: Adolescent Mental Health Module 05: Adult Mental Health Module 06: Planning and Implementation Module 07: Mental Health Nursing Models Module 08: Mental Health in the Digital Age-Part 1 Module 09: Mental Health in the Digital Age-Part 2 Module 10: Common Mental Disorders-Part 1 Module 11: Common Mental Disorders-Part 2 Module 12: Legislations Related to Mental Health in the UK Course 06: Care Planning and Record Keeping Module 01: Introduction to the Care Planning Process Module 02: Planning Care With the Individual in Need Module 03: Concept Care Mapping in Health Social Care Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records in health social care Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Enrol in the care certificate & Health Social Care course now and start your journey to a rewarding and fulfilling career. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the care certificate & Health Social Care coursecourse, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled Diploma in Health and Social Care at QLS Level 5 Hard copy certificate - £109 Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - £69 Your certificate will be delivered directly to your home. Please note that delivery within the UK is free of charge. CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Care Certificate Standards (1 to 15) with Health & Social Care, Adult Nursing course is for anyone who is new to working in health and social care, or who is already working in the sector. The Care Certificate & Health Social Care course is suitable for a wide range of roles, including: Health Social Care Worker Health care assistants Care support workers Adult social workers Home care workers Domiciliary care staff The Care Certificate Standards 1 to 15 with Adult Nursing, Health & Social Care course is a valuable investment for anyone who wants to work in the health and social care sector. Please Note: Our Care Certificate & Health Social Care Course is a knowledge-based course. If You want to get qualified, you may consider the following options: RQF health and social care level 3 level 3 nvq health and social care Certificate Level 3 Diploma in Health and Social Care Certificate level 3 nvq health and social care Level 4 NVQ Health and social care Certificate level 5 nvq health and social care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care a level health social care Certificate RQF health and social care level 3 level 3 nvq health and social care QCF level 2 health and social care Certificate QCF level 3 health and social care Certificate Mental Health Care Worker level 3 nvq health and social care rqf health and social care Certificate Level 3 Diploma in Health and Social Care Certificate Level 3 Diploma in Adult Care (RQF) level 3 nvq health and social care level 2 rqf Health and social care Certificate Level 5 nvq Health and Social Care Management Mental Health Care Worker level 3 nvq health and social care level 2 nvq health and social care Certificate Certificate in Management for Level 5 nvq health and social care or qcf Mental Health Care Worker NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace level 3 nvq health and social care NVQ Level 3 Mental Health Care Certificate level 2 nvq health and social care Certificate level 3 nvq health and social care level 2 diploma in health and social care ncfe cache level 2 extended diploma in health and social care Nursing: Level 3 Certificate in Understanding Mental Health (RQF) level 3 nvq health and social care Nursing: Level 2 Certificate in Mental Health Awareness (RQF) CMI Level 7 Award in Strategic Approaches to Mental Health and Wellbeing level 3 nvq health and social care NCFE CACHE Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace NVQ Level 3 Mental Health level 3 nvq health and social care Level 3 Award in Health and Social Care (VRQ) Level 3 Certificate in Health and Social Care (VRQ) Level 3 National Foundation Diploma in Health and Social Care NCFE CACHE Level 3 Extended Diploma in Health and Social Care NCFE CACHE Level 2 Certificate in Health and Social Care Level 2 Certificate in Working with Customers in Health and Social Care (RQF) nvq level 2 What Will Make You Stand Out with this Course? QLS Endorsed Care Certificate & Health Social Care Course. CPD Certified Care Certificate & Health Social Care Course. Free CPD Care Certificate & Health Social Care PDF Certificates. Instance Access to the Care Certificate & Health Social Care Course. Lifetime Access to the Care Certificate & Health Social Care course. 24/7 Full Tutor Support with the Care Certificate & Health Social Care Cour. Self-paced Care Certificate & Health Social Care Learning. This Care Certificate & Health Social Care Course is Compatible with Any Device. Requirements There are no requirement to enrol in this Care Certificate & Health Social Care course.To enrol in this Care Certificate & Health Social Care course, all you need is a basic understanding of the English Language and an internet connection. Career path Here are some careers you may explore that are current and in demand related to the Care Certificate & Health Social Care Course sector. Care Worker Support Worker Health Care Assistant Care Assistant Home Care Worker Residential Care Worker Community Care Worker Nurse Aide Personal Care Assistant Caregiver Certificates 6 CPD Accredited PDF Certificate Digital certificate - Included

Care Certificate Standards (1 to 15) with Adult Nursing, and Health & Social Care Level 5
Delivered Online On Demand21 hours
£12

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Acceptance and Commitment Therapy Level 02

By Course Cloud

Course Overview The comprehensive Acceptance and Commitment Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Acceptance and Commitment Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Acceptance and Commitment Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Acceptance and Commitment Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Acceptance and Commitment Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Acceptance and Commitment Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Acceptance and Commitment Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Acceptance and Commitment Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Acceptance and Commitment Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Acceptance and Commitment Therapy Level 02
Delivered Online On Demand
£25

Virtual Training Master Class

By Course Cloud

Certification After successfully completing the course, you will be able to get the UK and internationally accepted certificate to share your achievement with potential employers or include it in your CV. The PDF Certificate + Transcript is available at £6.99 (Special Offer - 50% OFF). In addition, you can get a hard copy of your certificate for £12 (Shipping cost inside the UK is free, and outside the UK is £9.99).

Virtual Training Master Class
Delivered Online On Demand
£25

Autism Training Diploma

By Training Tale

Autism: Autism Training Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This Autism Training course will teach you about the various signs of autism and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this Autism Training course will teach you how to assist others facing similar difficulties in improving their lives. Enrol in our Autism Spectrum Disorder (ASD) today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Special Offers of this Autism: Autism Training Course This Autism: Autism Training Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Training Course Instant access to this Autism: Autism Training Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Training Course Autism: Autism Training This comprehensive Autism Spectrum course will guide you through the numerous obstacles that autistic children encounter, as well as how to provide the appropriate support and help. After you have gained a better understanding of the disorder, this Autism Training course will show you how to approach children and adults with autism and make them feel at ease in your presence. "Empower your team with our cutting-edge Autism Training course! Gain invaluable insights into understanding Autism spectrum disorders. Our expert instructors provide comprehensive strategies for supporting individuals with Autism in various settings. Equip your staff with essential skills and knowledge to create inclusive environments with our Autism Training course today!" Certificate of Completion You will receive a Autism Spectrum Disorder (ASD) course completion certificate for free as soon as you complete the Autism Training course. Module 01: Introduction to Autism Spectrum Disorder (ASD) 13:56 1: Introduction to Autism Spectrum Disorder (ASD) Preview 10:56 2: Quiz: Introduction to Autism Spectrum Disorder (ASD) 03:00 Module 02: Approaches to Helping People and Children with Autism 33:15 3: Approaches to Helping People and Children with Autism 29:15 4: Quiz: Approaches to Helping People and Children with Autism 04:00 Module 03: Diagnosis of Autism 12:38 5: Diagnosis of Autism 10:38 6: Quiz: Diagnosis of Autism 02:00 Module 04: Communication 16:45 7: Communication 14:45 8: Quiz: Communication 02:00 Module 05: Cognitive Styles and Functions in Autism 13:26 9: Cognitive Styles and Functions in Autism 11:26 10: Quiz: Cognitive Styles and Functions in Autism 02:00 Module 06: Autistic Behaviour 20:48 11: Autistic Behaviour 17:48 12: Quiz: Autistic Behaviour 03:00 Module 07: Organisation Systems with Autistic Individuals 14:19 13: Organisation Systems with Autistic Individuals 12:19 14: Quiz: Organisation Systems with Autistic Individuals 02:00 Module 08: Autism Awareness 08:37 15: Autism Awareness 05:37 16: Quiz: Autism Awareness 03:00 Module 09: Government Policies on Autism in England 13:08 17: Government Policies on Autism in England 10:08 18: Quiz: Government Policies on Autism in England 03:00 Who is this course for? Autism: Autism Training This Autism Training course is ideal for Everyone. Special Note: Our Autism Training Diploma Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Understanding Autism (RQF) NCFE Level 2 Certificate in Understanding Autism Level 3 Certificate in Understanding Autism (RQF) Certificate in understanding autism (QCF) Level 3 Certificate in Understanding Autism (QCF) Understanding Autism Level 2 Course (RQF) Level 2 Certificate in Understanding Autism (QCF) Level 3 Certificate in Understanding Autism (NCFE) Requirements Autism: Autism Training Students who intend to enrol in this Autism: Autism Training course must meet the following requirements: Autism: Autism Training: Good command of the English language Autism: Autism Training: Must be vivacious and self-driven Autism: Autism Training: Basic computer knowledge Autism: Autism Training: A minimum of 16 years of age is required Career path Autism: Autism Training Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Autism Training Diploma
Delivered Online On Demand2 hours 24 minutes
£12

Self Esteem and Assertiveness Training- Level 2

3.0(2)

By Alpha Academy

The only way for you to succeed is to learn how to improve your self and this course will be able to help you with that. In this course, you will learn more about the importance of improving your self-esteem to boost personal development. Mastering the Self Esteem and Assertiveness Training- Level 2 lets you explore your own abilities that you can utilize for your personal success. This course will surely help you become more motivated and confident in facing the real world challenges. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Self Esteem and Assertiveness Training- Level 2 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Self Esteem and Assertiveness Training- Level 2 is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £15,000. The sky really is the limit. Course Curriculum Development of Self Esteem INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 00:45:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 00:30:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Recommended Reading Recommended Reading : Level 2 Certificate in Self Esteem & Self Development 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00 Final Exam Final Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00

Self Esteem and Assertiveness Training- Level 2
Delivered Online On Demand
£10.99

Level 1 Health and Well-being

By Training Tale

The Oxford English Dictionary defines well-being as 'the state of being comfortable, healthy, or happy.' Who does not want to be happy and healthy in life? All of us want to lead a healthy and happy life. Imagine you can learn the secrets of being happy through a course. Here comes the Level 1 Certificate in Well-being course. The purpose of this Level 1 Certificate in Well-being qualification is to develop a solid understanding of a variety of well-being topics such as stress, personal safety, dementia, and living a healthy lifestyle. This Level 1 Certificate in Well-being course is designed for students who want to better understand well-being. By the end of the qualification, you will understand the impact of lifestyle choices and make informed, healthy lifestyle choices with confidence. Learning Outcomes After completing this Level 1 Health and Well-being course, the learner will be able to: Understand Stress and Stress Management. Gain a thorough understanding of Mental Health. Understand substance misuse. Understand the importance of healthy eating and drinking for adults. Gain in-depth knowledge about Dementia. Why Choose Certificate in Well-being Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 1 Health and Well-being Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Level 1 Health and Well-being Course. ***Courses are included in this Level 1 Health and Well-being Bundle Course Course 01: Level 1 Health and Well-being Course 02: Level 2 Award in Suicide Awareness Course 03: Level 2 Certificate in Understanding the Safe Handling of Medication in Health and Social Care ***Other Benefits of this Level 1 Health and Well-being Bundle Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Level 1 Health and Well-being course] ** Level 1 Health and Well-being ** Detailed course curriculum of the Level 1 Health and Well-being Course: Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- Assessment Method After completing each module of the Level 1 Health and Well-being Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 1 Health and Well-being course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 1 Certificate in Well-being course is ideal for individuals who want to learn more about their own and others' well-being. This course provides learners with flexible modules to suit their circumstances and interests. Requirements ** Level 1 Health and Well-being ** There are no specific requirements for this Level 1 Health and Well-being course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 1 Health and Well-being
Delivered Online On Demand15 hours
£12