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The Admin, Secretarial & PA course will provide you with the knowledge and multiple skills required to run high-level administration in business with ease. A company cannot run smoothly without someone performing the planning and signing, and you can learn to make yourself invaluable to the team with these skills. This best admin course covers every responsibility and ability that a great personal assistant will need to succeed, along with the fundamental skills required for a secretarial role and applying continuous improvements and high standards to the administrative processes. You'll find yourself gaining the knowledge base to perform all relative skills with confidence and efficiency. Once you have completed the program, you will have achieved a full understanding of applying the latest and methods of administration to a busy work environment and boost your career in that business sector. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, learners will be able to order an endorsed certificate as proof of their new achievement. Endorsed certificates can be ordered and get delivered to your home by post for only £ 129. There is an additional £10 postage charge for international students. CPD Certification from Institute of Mental Health After successfully completing the MCQ assessment of this course, you will qualify for the CPD Certificate from Institute of Mental Health, as proof of your continued professional development. Certification is available in PDF format, at the cost of £9, or a hard copy can be sent to you via post, at the cost of £15. Endorsement This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To assess your learning, you have to participate in an automated multiple choice question exam. You have to score at least 60% to pass the exam and to qualify for Quality Licence Scheme endorsed and CPD accredited certificates. After passing the exam, you will be able to apply for a certificate. In addition, to enhance the depth of your knowledge regarding the course and further assess your learning, you are advised to complete the assignment questions provided at the end of the course, which you can complete anytime you wish. After submitting the assignment, our expert tutor will assess your assignment and will give you feedback on your performance. Who is this Admin, Secretarial & PA course for? This Admin, Secretarial & PA is suitable for anyone who is interested in the trade of Admin, Secretarial & PA and wants to have a better understanding of the fundamentals. It is also great for working professionals who have practical knowledge but require a theoretical understanding.  Requirements There are no specific prerequisites to attend this course, as it is designed as an introductory course for anyone interested in the trade. All the modules are fully accessible from any internet-enabled smart device. Course Curriculum Module 01 - Introduction to Personal Assistant & Admin Support Assistant Introduction to Personal Assistant 00:20:00 Module 02 - Introduction to Office Administration Introduction to Office Administration 00:17:00 Module 03 - Skills of an Effective Administrator Skills of an Effective Administrator 00:18:00 Module 04 - Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:29:00 Module 05 - Business Telephone Skills Business Telephone Skills 00:21:00 Module 06 - Representing Your Boss and Company Representing Your Boss and Company 00:25:00 Module 07 - Business Etiquette Business Etiquette 00:19:00 Module 08 - Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 09 - Travel Arrangements Travel Arrangements 00:22:00 Module 10 - Organising Meeting and Conferences Organising Meeting and Conferences 00:19:00 Module 11 - Diary Management and Note taking Diary Management and Note taking 00:21:00 Module 12 - Time Management Time Management 00:25:00 Module 13 - Record Keeping and Filing Systems Record Keeping and Filing Systems 00:24:00 Module 14 - Business Writing Skills Business Writing Skills 00:25:00 Module 15 - Organisational Skills Organisational Skills 00:19:00 Module 16 - Communication Skills Communication Skills 00:19:00 Module 17- Customer Service Customer Service 00:22:00 Module 18- Effective Planning and Scheduling Effective Planning and Scheduling 00:39:00 Module 19 - Invoicing/Petty Cash Invoicing/Petty Cash 00:20:00 Mock Exam Mock Exam - Admin, Secretarial & PA - Level 7 00:20:00 Final Exam Final Exam - Admin, Secretarial & PA - Level 7 00:20:00 Assignment Assignment - Admin, Secretarial & PA - Level 7 Unlimited

This course aims to prepare individuals for the AWS Certified Solutions Architect Associate exam. It covers essential AWS services, cloud architecture design, deployment strategies, and best practices for managing various AWS components. Learning Outcomes: Understand the fundamental concepts of AWS Cloud Services and their application in real-world scenarios. Design and implement AWS Storage and Virtual Private Cloud (VPC) solutions. Learn how to design, implement, and manage Compute Services effectively. Master Identity and Access Management (IAM) and its best practices for secure access control. Explore Auto Scaling Solutions and Virtual Network Services to optimize AWS infrastructure. Gain proficiency in deploying applications and databases on AWS. Discover additional AWS services and their integration for comprehensive cloud solutions. Develop insights into achieving operational excellence with AWS services. Why buy this AWS Certified Solutions Architect Associate Preparation? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the AWS Certified Solutions Architect Associate Preparation there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This AWS Certified Solutions Architect Associate Preparation course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This AWS Certified Solutions Architect Associate Preparation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This AWS Certified Solutions Architect Associate Preparation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This AWS Certified Solutions Architect Associate Preparation is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:03:00 Section 02: Exam Tips and Tricks What is AWS? 00:02:00 Why use AWS? 00:03:00 How to Get Started with AWS 00:04:00 AWS Certifications 00:04:00 Preparation Resources 00:02:00 Benefits of Certification 00:02:00 AWS CSA-A Overview 00:04:00 What's New on the 2020 Updated Exam? 00:03:00 AWS CSA-A Exam Objectives 00:06:00 The Four Key Areas (Compute, Networking, Storage, and Databases) 00:04:00 Master the Knowledge Areas 00:02:00 Use the System 00:05:00 Take Notes 00:03:00 Be Mentally and Physically Prepared 00:04:00 Take the Exam 00:04:00 Section 03: AWS Cloud Services Overview Cloud Computing Defined 00:08:00 Benefits of Cloud Computing 00:10:00 Cloud Computing Models 00:07:00 History 00:07:00 Platform 00:06:00 Services, Part 1 00:10:00 Services, Part 2 00:08:00 Security and Compliance 00:07:00 Regions and Availability 00:06:00 Section 04: AWS Storage Design Storage Services 00:07:00 S3 Storage Class 00:07:00 S3 Terminology 00:09:00 S3 Advanced Features 00:08:00 Creating S3 Buckets Lab 00:08:00 S3 Bucket Properties 00:08:00 S3 Managing Objects Lab 00:11:00 Glacier 00:07:00 Setting up a Glacier Vault Lab 00:08:00 S3 and Tape Gateway 00:06:00 S3 Enhanced Features 00:08:00 Elastic Block Store (EBS) 00:08:00 Creating EBS Volumes Lab 00:07:00 Elastic File System (EFS) 00:07:00 Creating an EFS File System Lab 00:07:00 EFS and PrivateLink 00:03:00 Intro to Amazon FSx 00:06:00 Hands-on with FSx 00:06:00 Integrating on-Premises Storage 00:07:00 Storage Access Security Lab 00:10:00 Storage Performance 00:08:00 Section 05: Virtual Private Cloud (VPC) Virtual Private Cloud (VPC) Overview 00:10:00 Creating a VPC Lab 00:11:00 Configuring DHCP Options Lab 00:04:00 Elastic IP Addresses 00:07:00 Elastic Network Interfaces (ENIs) 00:05:00 Endpoints 00:07:00 VPC Peering 00:08:00 Creating a VPC Peering Connection Lab 00:10:00 Security Groups Overview 00:07:00 Network Address Translation (NAT) 00:11:00 Gateways (VPGs and CGWs) 00:08:00 VPN Configuration Option 00:04:00 Section 06: Compute Services Design EC2 Overview 00:11:00 EC2 Instance Types 00:11:00 EC2 Pricing 00:13:00 EBS and EC2 00:05:00 Section 07: Compute Services Implementation Launching an EC2 Linux Instance Lab 00:13:00 Configuring an EC2 Linux Instance Lab 00:08:00 Setting up an EC2 Windows Instance Lab 00:12:00 Shared Tenancy 00:05:00 Dedicated Hosts 00:08:00 Dedicated Instances 00:06:00 AMI Virtualization 00:12:00 Section 08: Compute Services Management Instance Management 00:09:00 Connecting to Instances Lab 00:09:00 Working with Security Groups 00:10:00 Working with Security Groups Lab 00:10:00 Advanced EC2 Management 00:06:00 AWS Batch 00:06:00 Elastic Container Service (ECS) 00:08:00 Elastic Beanstalk Environment 00:11:00 Section 09: Identity and Access Management (IAM) Identity and Access Management (IAM) Overview 00:07:00 Principals 00:10:00 Root User 00:06:00 Authentication 00:06:00 Authorization Policies 00:13:00 Multi-Factor Authentication 00:08:00 Key Rotation 00:10:00 Multiple Permissions 00:06:00 AWS Compliance Program 00:07:00 AWS Security Hub 00:06:00 Shared Responsibility Models 00:06:00 Section 10: IAM Best Practices User Accounts 00:11:00 Password Policies 00:09:00 Credential Rotation 00:06:00 Principle of Least Privilege 00:05:00 IAM Roles 00:08:00 Policy Conditions 00:08:00 CloudTrail 00:12:00 Section 11: Auto Scaling Solutions Auto Scaling Overview 00:06:00 Auto Scaling Groups 00:04:00 Termination Policies 00:07:00 Auto Scaling Configuration Lab 00:13:00 Launch Methods 00:04:00 Load Balancer Concepts 00:08:00 Elastic Load Balancing (ELB) 00:10:00 Section 12: Virtual Network Services DNS 00:14:00 Configuring DNS Lab 00:07:00 Configuring Route 53 Lab 00:13:00 Configuring ACLs and NACLs Lab 00:09:00 Flow Logs 00:07:00 Section 13: AWS Application Deployment Application and Deployment Services 00:04:00 Lambda 00:06:00 API Gateway 00:09:00 Kinesis 00:06:00 Kinesis Data Streams and Firehose 00:06:00 Kinesis Data Analytics 00:04:00 Reference Architectures 00:06:00 CloudFront 00:10:00 Web Application Firewall (WAF) 00:09:00 Simple Queue Service (SQS) 00:10:00 Simple Notification Service (SNS) 00:08:00 Simple Workflow (SWF) 00:07:00 Step Functions 00:05:00 OpsWorks 00:08:00 Cognito 00:04:00 Elastic MapReduce (EMR) 00:05:00 CloudFormation 00:10:00 CloudFormation Properties 00:03:00 CloudWatch 00:06:00 Trusted Advisor 00:07:00 Organizations 00:09:00 Section 14: AWS Database Design Database Types 00:08:00 Relational Databases 00:08:00 Database Hosting Methods 00:05:00 High Availability Solutions 00:06:00 Scalability Solutions 00:06:00 Database Security 00:08:00 Aurora 00:06:00 Redshift 00:11:00 DynamoDB 00:10:00 Section 15: Database Deployment DynamoDB Tables Lab 00:08:00 MySQL Lab 00:13:00 Configuration Lab 00:13:00 Backups Lab 00:04:00 Restore Lab 00:04:00 Snapshot Lab 00:08:00 Monitoring Lab 00:06:00 Section 16: Additional AWS Services Media Content Delivery 00:13:00 Desktop and Appstreaming 00:06:00 ElastiCache 00:05:00 Security Services Lab 00:12:00 Analytics Engines 00:11:00 Development Operations (DevOps) 00:12:00 AWS Solutions 00:05:00 AWS Transit Gateway 00:03:00 AWS Backup 00:04:00 AWS Cost Explorer 00:04:00 Section 17: Operational Excellence with AWS The Operational Excellence Process 00:08:00 Widget Makers Scenario 00:06:00 Resilient Design 00:08:00 Resilient Design Scenario 00:05:00 Performant Design 00:09:00 Performant Design Scenario 00:06:00 Secure Design 00:08:00 Secure Design Scenario 00:05:00 Cost Optimization 00:07:00 Cost Optimization Scenario 00:05:00 General Best Practices 00:07:00

Cyber threats are rising exponentially, with over half of UK businesses suffering a breach last year alone. As cyber-attacks become more sophisticated, the cyber security industry has a massive skills shortage. This comprehensive cyber security course equips you with the latest knowledge and tools to start an exciting and rewarding career in this cutting-edge field. Learn to implement robust cyber defences, identify phishing scams, prevent malware attacks, and gain insights from experts on the ground. With practical skills applicable across industries, this cyber security course opens doors to varied roles with salaries averaging £50k and higher. The UK cyber security industry is projected to grow by 10% annually, with starting salaries rising by 7-15% yearly.  Ready to join the vanguard of the digital defence? Enrol now and let the Cyber Security Advanced Training course equip you with the knowledge and skills to thrive in this exciting and ever-evolving field. You will Learn The Following Things: Comprehend the cyber threat landscape and its evolving tactics. Master defensive strategies against malware, phishing, and hacking attempts. Implement cutting-edge security tools and best practices for optimal protection. Develop the critical skills and knowledge sought after by cyber security employers. Craft a robust security strategy tailored to your business or personal needs. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Cyber Security Advanced Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Cyber Security Advanced Training course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? IT professionals are seeking to specialise in cyber security. Business owners and managers are concerned about online threats. Individuals are curious about the world of cybercrime and its countermeasures. Students are aspiring to build a career in this high-demand field. Anyone with a passion for technology and a desire to make the digital world safer. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Cyber Security Advanced Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Security Analyst: £28K to £50K/year. Penetration Tester: £35K to £65K/year. Cyber Security Consultant: £40K to £70K/year. Ethical Hacker: £30K to £55K/year. Chief Information Security Officer (CISO): £80K+/year. Course Curriculum Cyber Security Advanced Training Introduction 00:04:00 Cyber Security Everything You Need to Know 00:10:00 Types of Cyber Attacks 00:11:00 What is Hacking and How to Prevent It 00:10:00 Types of Hackers 00:08:00 Types of Malwares and How to Recognize Them 00:10:00 How to Detect and Protect Your Business From Malware Attacks 00:09:00 How to Identify, Prevent and Recover from Crypto Jacking 00:08:00 What is Phishing and Tips to Protect from Phishing Attacks 00:07:00 How to Guard Yourself from Visiting Unsafe Websites 00:10:00 Reduce the Risk of Cyber Attacks - Top Cyber Security Practices to Prevent a breach 00:08:00 Latest Cyber Security Tools You Should Know 00:10:00 Skill Needed for Cyber Security Expert 00:09:00 Tips to Create an Ideal Budget in Covid Era 00:06:00 How Should Companies Adapt their new Security Strategy post Pandemic? 00:05:00

'Leadership Skills for The Future': Ignite Your Potential in a Changing World! Imagine steering a diverse team through uncharted waters of innovation, fostering inclusion, and driving success in a dynamic landscape. This dynamic reality is the domain of future leaders, and the Leadership Skills for The Future course empowers you to claim your place within it. The UK's leadership landscape is bustling, with industries worth £31 billion and 5.5 million professionals navigating its exciting currents. From tech giants shaping the future to ethical AI development and the rise of remote working, the need for adept leaders who can inspire, adapt, and thrive has never been higher. This comprehensive Leadership Skills for The Future course equips you with the essential skills to seize these opportunities. You'll delve into the core principles of leadership, honing your abilities to communicate effectively, negotiate productively, and cultivate an inclusive, engaging environment. We'll explore your creativity, organisational prowess, and emotional intelligence, empowering you to evolve as a leader and navigate the ever-changing terrain of modern management. Ready to step into your leadership power? Equip yourself with the skills to navigate the dynamic UK landscape and carve your path to success. Join the Leadership Skills for The Future course and unlock your potential to lead, inspire, and make a lasting impact. You will Learn The Following Things: Understand the principles of effective leadership and management. Develop key leadership skills such as communication, creativity, and emotional intelligence. Learn how to motivate and inspire teams and cultivate inclusion. Gain insights into leadership styles and competencies for career development. Explore best practices in leadership for organisations in the UK. Apply leadership techniques to drive innovation, change and growth. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Leadership Skills for The Future. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Leadership Skills for The Future course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring leaders looking to advance their management careers. Experienced professionals wanting to improve their leadership abilities. Individuals seeking to learn skills like creativity, communication and inclusion. Anyone interested in understanding leadership foundations and emotional intelligence. Those looking to gain knowledge on leadership and management, specifically in the UK. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Leadership Skills for The Future course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Business Manager - £25k to £60k. Team Leader - £20k to £40k. Project Manager - £30k to £70k. Operations Manager - £35k to £60k. Recruitment Manager - £30k to £50k. Course Curriculum Leadership Skills for The Future Module 01: Introduction to Leadership 00:23:00 Module 02: Qualities of a Good Leader and Leadership 00:13:00 Module 03: Creativity in Leadership 00:19:00 Module 04: Organisational Skills 00:26:00 Module 05: Leadership Skills and Competencies 00:30:00 Module 06: Communication Skills 00:27:00 Module 07: Negotiation Techniques 00:15:00 Module 08: Cultivating Inclusion, Belonging, and Engagement 00:25:00 Module 09: Leadership Foundations 00:24:00 Module 10: Emotional Intelligence 00:19:00 Module 11: Evolve as a Leader 00:14:00 Module 12: Leadership & Management in the UK 00:17:00 Assignment Assignment - Leadership Skills for The Future 00:00:00

Transform your life with our comprehensive Diploma in Anger Management. This course covers essential modules, from understanding anger and gaining control to practical strategies for dealing with angry people and solving problems effectively. With expert guidance through our Triple A Approach and a personal plan, you'll master techniques to manage anger and improve relationships. Join us and take the first step towards a calmer, more balanced life. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course teaches you how to understand and manage anger effectively. Learn the causes of other people's anger as well as how to identify your own triggers.You'll explore a three-step approach to handle anger, helping you stay calm and make better choices. The course offers strategies to gain control over your reactions and tips on what to do and avoid in tense situations. You'll also learn how to deal with others who are angry and how to focus on the problem rather than the person. The course guides you through steps to work on and solve the problem causing the anger. Finally, you'll create a personal plan to apply these skills in real life, helping you manage anger constructively and improve your relationships. Course Curriculum: Module 01: Understanding Anger Module 02: The Triple A Approach Module 03: Gaining Control Module 04: Do's and Don'ts Module 05: Dealing with Angry People Module 06: Separate the People from the Problem Module 07: Working on the Problem Module 08: Solving the Problem Module 09: Pulling It All Together Module 10: A Personal Plan Learning Outcomes Comprehend the root causes and triggers of anger. Apply the Triple A Approach to manage anger effectively. Implement strategies to maintain control during anger episodes. Identify appropriate and inappropriate responses to anger. Communicate effectively with individuals experiencing anger. Develop a personalised plan for long-term anger management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Anger Management 1:03:48 1: Module 01: Understanding Anger 11:39 2: Module 02: The Triple A Approach 04:48 3: Module 03: Gaining Control 07:42 4: Module 04: Do's and Don'ts 03:34 5: Module 05: Dealing with Angry People 10:47 6: Module 06: Separate the People from the Problem 06:03 7: Module 07: Working on the Problem 08:08 8: Module 08: Solving the Problem 04:19 9: Module 09: Pulling It All Together 02:33 10: Module 10: A Personal Plan 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking better anger management techniques. People experiencing frequent anger issues. Managers handling workplace conflicts. Parents dealing with children's anger. Educators managing classroom behaviour. Career path Counsellor Social Worker Human Resources Manager Teacher Conflict Resolution Specialist Youth Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Transform your life with our comprehensive Diploma in Anger Management. This course covers essential modules, from understanding anger and gaining control to practical strategies for dealing with angry people and solving problems effectively. With expert guidance through our Triple A Approach and a personal plan, you'll master techniques to manage anger and improve relationships. Join us and take the first step towards a calmer, more balanced life. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This course teaches you how to understand and manage anger effectively. Learn the causes of other people's anger as well as how to identify your own triggers.You'll explore a three-step approach to handle anger, helping you stay calm and make better choices. The course offers strategies to gain control over your reactions and tips on what to do and avoid in tense situations. You'll also learn how to deal with others who are angry and how to focus on the problem rather than the person. The course guides you through steps to work on and solve the problem causing the anger. Finally, you'll create a personal plan to apply these skills in real life, helping you manage anger constructively and improve your relationships. Course Curriculum: Module 01: Understanding Anger Module 02: The Triple A Approach Module 03: Gaining Control Module 04: Do's and Don'ts Module 05: Dealing with Angry People Module 06: Separate the People from the Problem Module 07: Working on the Problem Module 08: Solving the Problem Module 09: Pulling It All Together Module 10: A Personal Plan Learning Outcomes Comprehend the root causes and triggers of anger. Apply the Triple A Approach to manage anger effectively. Implement strategies to maintain control during anger episodes. Identify appropriate and inappropriate responses to anger. Communicate effectively with individuals experiencing anger. Develop a personalised plan for long-term anger management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Anger Management 1:03:48 1: Module 01: Understanding Anger 11:39 2: Module 02: The Triple A Approach 04:48 3: Module 03: Gaining Control 07:42 4: Module 04: Do's and Don'ts 03:34 5: Module 05: Dealing with Angry People 10:47 6: Module 06: Separate the People from the Problem 06:03 7: Module 07: Working on the Problem 08:08 8: Module 08: Solving the Problem 04:19 9: Module 09: Pulling It All Together 02:33 10: Module 10: A Personal Plan 03:15 11: CPD Certificate - Free 01:00 Who is this course for? Individuals seeking better anger management techniques. People experiencing frequent anger issues. Managers handling workplace conflicts. Parents dealing with children's anger. Educators managing classroom behaviour. Career path Counsellor Social Worker Human Resources Manager Teacher Conflict Resolution Specialist Youth Worker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

All in One Bundle Special Discount Offer Are you looking to enhance your Office Skills for Admin, Secretarial, PA (Executive PA)? If yes, then you have come to the right place. Our comprehensive courses on Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) will assist you in producing the best possible outcome by learning the Office Skills for Admin, Secretarial, PA (Executive PA). Course 01: This Microsoft Office Bundle Microsoft Excel 2019 Microsoft Word 2019 Microsoft PowerPoint 2019 Microsoft Access 2019 Course 02: Admin, Secretarial, PA The Office Skills for Admin, Secretarial, PA (Executive PA) bundle is for those who want to be successful. In the Office Skills for Admin, Secretarial, PA (Executive PA) bundle, you will learn the essential knowledge needed to become well versed in Office Skills for Admin, Secretarial, PA (Executive PA). Our Office Skills for Admin, Secretarial, PA (Executive PA) bundle starts with the basics of Office Skills for Admin, Secretarial, PA (Executive PA) and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Excel- Office Skills for Admin, Secretarial, PA (Executive PA) is intuitive and easy to understand. Why would you choose the course from Compliance Central: Lifetime access to courses materials Full tutor support is available from Monday to Friday Learn at your own pace from the comfort of your home Accessible, informative learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study in your own time through your computer, tablet or mobile device Curriculum Breakdown of the Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports CPD 25 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Office Skills for Admin, Secretarial, PA (Executive PA). Requirements To enrol in this Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office Skills for Admin, Secretarial, PA (Executive PA) bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office Skills for Admin, Secretarial, PA (Executive PA). Certificates 2 CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate for Free CDP Accerdited Hardcopy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Overview of Sterile Compounding Preparations The clean, shiny surface of the laminar flow hood reflects your mask as you carefully prepare a sterile compound. This moment shows how important precision, safety, and care are in sterile compounding preparations. Every step matters when it comes to protecting patient health. In the UK, NHS hospital pharmacies make over 65,000 sterile preparations every day. As a result, there is a growing need for trained people who understand the details of sterile compounding preparations. This course guides you through all the key parts of sterile compounding preparations. You will learn simple but important tasks like proper handwashing and move on to more complex skills like dosage calculations. You will understand how to safely work with laminar air flow hoods and follow the correct procedures to avoid contamination. You will also get better at measuring, mixing, and preparing sterile products with care and accuracy. With a 12% rise each year in the need for sterile compounding technicians in the UK, this course gives you the knowledge and practice to meet that demand. Whether it’s calculating dilutions or using aseptic techniques, your training in sterile compounding preparations will help you grow in this vital area. These skills can lead to strong career paths in pharmacy settings where sterile compounding preparations are a daily need. Learning Outcomes By the end of this Sterile Compounding Preparations course, you will be able to: Show correct hand washing and garbing steps for sterile work Carry out cleaning routines for different types of laminar flow hoods Prepare sterile medicines by following the right safety procedures Work out medicine measurements, including percentages and dilutions Find the correct medicine dosages to keep patients safe Use proper sterile compounding techniques during practical lab sessions Who Should Take This Course This course is Sterile Compounding Preparations ideal for: Pharmacy technicians who want to focus on sterile compounding procedures Students of pharmaceutical science looking for hands-on compounding practice Healthcare staff working in hospital pharmacy units People planning to work in pharmaceutical manufacturing Pharmacy workers who want to improve their skills in sterile compounding techniques Process of Evaluation After studying the Sterile Compounding Preparations Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Sterile Compounding Preparations Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements You don't need any educational qualification or experience to enrol in the Sterile Compounding Preparations course. Career Path Completing this Sterile Compounding Preparations course can lead to roles such as: Sterile Compounding Technician – £22K to £32K per year Hospital Pharmacy Technician – £24K to £35K per year Pharmaceutical Production Specialist – £28K to £42K per year Compounding Laboratory Supervisor – £32K to £48K per year Quality Control Technician – £26K to £38K per year Course Curriculum Introduction 01 - Introduction 00:01:00 Universal Precautions 04 - Hand Washing 00:01:00 05 - Complete Garbing 00:03:00 The Laminar Air Flow Hood (LAF) 3 lectures 06 - Cleaning the Laminar Flow Hood 00:02:00 07 - Cleaning a Horizontal Flow Hood 00:02:00 08 - Cleaning a Vertical Flow Hood 00:01:00 Sterile Compounding Pharmaceuticals Demonstrations 09 - Sterile Pharmaceutical Products Preparation Demo 1 00:24:00 10 - Sterile Pharmaceutical Products Preparation Demo 2 00:13:00 Compounding Pharmacy Math 11 - Solute, Solvent, and Solution 00:15:00 12 - Percentage ww, vv, wv 00:06:00 13 - Alligation and Dilution 00:04:00 14 - Alligation and Dilution Practice Problems 00:17:00 15 - Therapeutic Dose versus Lethal Dose 00:02:00 16 - Dosage Calculation 00:08:00 17 - More Dosage Calculation Practice Problems 00:07:00 BONUS 18 - DO's and DONT's in Sterile Compounding 00:30:00 REVIEW OF THE STERILE COMPOUNDING PROCESS Part 1- Garbing 00:03:00 Part 2- Laminar Air Flow Hood 1 00:01:00 Part 3- Laminar Air Flow Hood 2 00:04:00 Part 4- Reconstitution and Compounding 00:08:00 Part 5- Compounding Continued 00:17:00

Overview Join our Electronic & Electrical Devices Maintenance & Troubleshooting course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Electronic & Electrical Devices Maintenance & Troubleshooting course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Electronic & Electrical Devices Maintenance & Troubleshooting course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You Will Learn Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Electronic & Electrical Devices Maintenance & Troubleshooting. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access This course covers everything you must know to stand against the tough competition. The future is truly yours to seize with this Electronic & Electrical Devices Maintenance & Troubleshooting. Enrol today and complete the course to achieve a certificate that can change your career forever. Process of Evaluation After studying the course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Electronic & Electrical Devices Maintenance & Troubleshooting course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Electronic & Electrical Devices Maintenance & Troubleshooting is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Electronic & Electrical Devices Maintenance & Troubleshooting course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career path The certification and skills you get from this Electronic & Electrical Devices Maintenance & Troubleshooting Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Electronic & Electrical Devices Maintenance & Troubleshooting Section 1: Introduction & Getting Started Unit 1: Introduction 00:02:00 Unit 2: Instructor's Introduction 00:03:00 Section 2: Electronic and Electrical maintenance Repair Unit 1: Becoming a Troubleshooter 00:02:00 Section 3: Tools Needed Unit 1: Tools Needed 00:01:00 Unit 2: Multimeters 00:07:00 Unit 3: Wire Cutter and Stripper 00:03:00 Unit 4: Wiring Tools Soldering Iron 00:02:00 Unit 5: Screw Drivers 00:03:00 Unit 6: Pliers 00:02:00 Unit 7: Wrench 00:02:00 Unit 8: Oscilloscope and Function Generator 00:03:00 Section 4: Electronic Components Unit 1: Passive Electronic Components 00:03:00 Unit 2: Active Electronic Component Diode 00:03:00 Unit 3: Active Electronic Component Transistor 00:03:00 Unit 4: Common Electronic and Electrical Components 00:05:00 Section 5: Testing Unit 1: Testing a Fuse 00:03:00 Unit 2: Testing a Bulb or Lamp 00:02:00 Unit 3: Testing a Switch 00:01:00 Unit 4: Testing a Transformer 00:04:00 Unit 5: Testing a Resistance 00:08:00 Section 6: Troubleshooting Unit 1: Safety Concerns 00:05:00 Unit 2: Main Concerns - Maintenance 00:02:00 Unit 3: Main Concerns - Servicing 00:02:00 Unit 4: Troubleshooting Part - 1 00:03:00 Unit 5: Troubleshooting Part - 2 00:04:00 Section 7: Introduction to Electronic Components: A Step by Step Guide Unit 1: Introduction 00:05:00 Unit 2: Voltage Current and Resistance 00:06:00 Unit 3: Types of Current 00:03:00 Unit 4: Types of Circuits 00:02:00 Unit 5: Practical: Introduction to Digital Multimeter DMM 00:07:00 Unit 6: Volt Ohm Meter Basics 00:05:00 Unit 7: Measuring Voltage 00:13:00 Unit 8: Practical: How to Measure DC Voltage 00:03:00 Unit 9: Measuring Current 00:05:00 Unit 10: Measuring Currents - Lab Experiment Explained 00:11:00 Unit 11: Practical 1: How to Measure Current 00:04:00 Unit 12: Practical 2: How to Measure Current 00:01:00 Unit 13: Measuring Resistance 00:08:00 Unit 14: Practical: How to Test Resistors 00:05:00 Unit 15: Circuit Diagram Basics and Basic Symbols 00:12:00 Unit 16: Introduction to Resistor and Color Band Coding 00:09:00 Unit 17: Power Dissipation + Parallel and Series Resistors 00:12:00 Unit 18: Ohm's Law 00:14:00 Unit 19: Introduction to Capacitors 00:11:00 Unit 20: Capacitors Behavior + Capacitors in Series and Parallel 00:07:00 Unit 21: Practical 1: How to Test a Capacitor 00:03:00 Unit 22: Practical 2: How to Test A Capacitor 00:02:00 Unit 23: Introduction to Inductors 00:07:00 Unit 24: Practical: How to Test and Measure Coils 00:06:00 Unit 25: Introduction to Diode + Zener Diode and LED 00:08:00 Unit 26: Practical 1: How to Test a Diode 00:02:00 Unit 27: Practical 2: How to Test a Diode 00:02:00 Unit 28: Introduction to Transistors 00:10:00 Unit 29: Practical 1: How to Test a Transistor 00:04:00 Unit 30: Practical 2: How to Test a Transistor 00:04:00 Unit 31: Practical 3: How to Test a Transistor 00:03:00

Unlock the Door to Exceptional Service! The UK's service industry pulsates with the rhythm of a million interactions. It's a stage where smiles are currency, and exceeding expectations is an encore performance. Customer Service Representatives hold the baton within this vibrant sphere, orchestrating experiences that turn customers into loyal fans. Did you know, in the UK alone, exceptional customer service drives a remarkable £116 billion in added revenue? That's the power you wield as a master of this craft. This comprehensive Customer Service - Representative course equips you with the tools and techniques to navigate the dynamic world of customer service, transforming you from a supporting act into the show's star. This Customer Service Representative course empowers you to unlock the door to a rewarding career and leave your mark on the vibrant world of customer service. You will Learn The Following Things: Grasp the critical role customer service plays in business success. Cultivate a helping mindset to deliver concierge-level service. Implement the 5 Tenets of TQM for lasting customer satisfaction. Avoid the pitfalls of the ten deadly customer service sins. Maximise customer retention and boost your bottom line. Master the art of dealing with even the most challenging customers. Deliver exceptional phone service that leaves a lasting impression. Understand your customers' motivations and drive sales success. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Customer Service - Representative. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Customer Service - Representative course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Aspiring customer service professionals seeking a career boost. Individuals are looking to refine their existing skills. Business owners and managers who want to empower their teams. Anyone passionate about creating exceptional customer experiences. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Customer Service - Representative course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Customer Service Advisor: £18K to £28K/year. Customer Service Supervisor: £22K to £32K/year. Account Manager: £26K to £38K/year. Sales Representative: £20K to £35K/year. Customer Success Manager: £30K to £45K/year. Course Curriculum Customer Service - Representative WHY Customer Service Is CRITICAL To Your Business! 00:05:00 Good Isn't Good Enough! 00:03:00 We Are ALL in the 'Helping Field' 00:10:00 Providing 'Concierge' Level Of Service 00:06:00 The 5 Tenets Of TQM 00:03:00 How To Boost Customer Satisfaction 00:08:00 How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00 More Money $$$ - Through Customer Retention 00:05:00 How Much Is A Customer Worth? $$$ 00:08:00 Do You Understand Your Customer? 00:07:00 Dealing With Difficult Customers 00:19:00 'LEAP' Into Customer Service! 00:18:00 Exceptional Phone Service 00:17:00 WHY Customers Buy From YOU! $$$ 00:17:00 BONUS LECTURE!!! FINAL TIPS!!! 00:07:00 Mock Exam Mock Exam - Customer Service - Representative 00:20:00 Final Exam Final Exam - Customer Service - Representative 00:20:00