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Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This Gestalt Therapy Training course is a journey of self-awareness and therapeutic transformation where you will learn the principles of this holistic approach and acquire powerful techniques to address emotional blocks and achieve personal growth. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme Understand what is Gestalt therapy and its origins Learn about different forms of psychotherapy and psychoanalysis in gestalt therapy Know how to establish an effective therapeutic relationship in Gestalt therapy Learn various philosophies and principles in Gestalt therapy such as 'self' and 'present awareness' Understand the concept of respect, social responsibility, and relationship in Gestalt therapy Learn about the phenomenological method, dialogical relationship, and field theoretical strategies Understand the experiment of freedom, theory of change, and the concept of mindfulness Learn Gestalt therapy techniques such as exercise and experiments, the empty chair technique, guided imagery and fantasy Know how to incorporate and effectively use the 'mindfulness' approach in gestalt therapy sessions Understand how several field theoretical strategies and methods are used in couple and group therapy Identify the strengths and limitations of Gestalt therapy Why Gestalt Therapy Training Course right for you? If you want to start a career as a gestalt therapist or simply want to develop new perspectives and induce positivity into your life, this course is for you. Gestalt therapy and counselling is a therapeutic method that encourages people to focus on the present rather than on previous events that can be harmful to mental health in a variety of ways. This comprehensive gestalt therapy training course will provide you with all of the necessary skills and credentials to change your mind about gestalt therapy. This course is designed to provide useful insight into the essential ideas and philosophy of gestalt therapy. You will acquire valuable knowledge about its history, psychoanalysis, and some Gestalt therapy ideas. You will also learn about the benefits and drawbacks of Gestalt therapy, as well as its essence and principles. Finally, it will help you gain valuable knowledge on a variety of gestalt therapy techniques, forms, and approaches that you can use in your work as a gestalt therapist. Upon successful completion of this course, you will be able to understand the theoretical strategies of gestalt therapy and how to apply them effectively to promote positivity and enhanced self-awareness in your life and the lives of others around you This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Gestalt Therapy Training Course Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction About the Instructor About the Course What is Psychotherapy Introduction to Gestalt Therapy What is Gestalt Therapy The Origins of Gestalt Approach Psychoanalysis & Gestalt Approach Forms of Psychotherapy Therapeutic Relationship in Gestalt Therapy Philosophy and Principles in Gestalt Therapy The 'Self' in Gestalt Therapy Gestalt 'present' Awareness The Concept of 'Respect' The Concept of 'Social Responsibility' The Concept of 'Relationship' in Gestalt The Concept of 'Relationship' in Gestalt Phenomenological Method Dialogical Relationship Field Theoretical Strategies Experimental Freedom The Theory of Change The Concept of 'Mindfulness' Gestalt Therapy Techniques Exercise and Experiments Discussing 'Dreams' (Dream Work) Exaggeration & Repetition Guided Imagery and Fantasy Suppressive Techniques Working with 'Unfinished Business Forms & Methods of Therapy Working with Couples Working with Groups Pros & Cons of Gestalt Therapy The Strengths of Gestalt Approach Critiques & Limitations Thank You and Good Bye! Who should take this course? This gestalt therapy training course is primarily aimed at: Counsellor Gestalt Therapist Psychologist Aspiring Psychologist/ Gestalt Therapist Students of Psychology This gestalt therapy training course is highly recommended for aspiring Gestalt therapists or interested professional therapists wishing to advance their careers. This training, on the other hand, isn't restricted to a specific profession or field of activity. It may also be valuable to a broader audience of people who want to learn more about gestalt therapy to help themselves or those around them to stimulate positivity into their lives by locating negative emotions in their bodies. Entry Requirements There are no academic entry requirements for this gestalt therapy training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This gestalt therapy training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

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Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Mentoring Training (Mentorship) online training course. The Mentoring Training (Mentorship) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mentoring Training (Mentorship) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your Mentoring Training (Mentorship) skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Mentoring Training (Mentorship) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Mentoring Training (Mentorship) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Mentoring Training Courses (Mentorship) course Get a Free Student ID card with this Mentoring Training (Mentorship) course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging Mentoring Training (Mentorship) course content and activities Mentoring Training (Mentorship) course assessments that measure higher-level thinking and skills Complete the Mentoring Training (Mentorship) program in your own time, at your own pace Each of our students gets full 24/7 tutor support With this comprehensive Mentoring Training (Mentorship) course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this course: Diploma in Mentoring at QLS Level 5 Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentees Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Mentoring at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this Mentoring Training Courses (Mentorship) course. This Mentoring Training Courses (Mentorship) will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Mentoring Training Courses (Mentorship) course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device A secure internet connection Being over the age of 16 And a strong drive for learning and literacy Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Mentoring at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Mentoring at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

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Achieving certification for Compliance Management Systems (ISO 37301:2021) through an external audit process to help you identify, prevent and address compliance risks within your organisation provides a range of benefits. What if you could gain the expertise to conduct internal audits in-house, to not only successfully complete ISO certification, but allow you to continue to monitor your adherence to that certification standard? 'Prove your competency to the wider compliance industry.' Created by UKAS accredited ISO certification experts, this wholly unique, internationally focussed, 2-day online internal auditor training course is a fantastic way to develop your in-house expertise and allow your team to attain the competence they need to maintain and continually improve your management system. A cost-effective route, negating the need to hire external consultants Avoid closing a business for what might be a lengthy audit Prove your ' culture of compliance', and in turn, strengthen your 2nd and 3rd lines of defence Add additional skills to your CV, demonstrating your commitment to best practice while gaining a competitive advantage for your organisation. 'Don't just tick the boxes, demonstrate a culture of compliance.' Ensure you are fully compliant with relevant legislation and regulation and give confidence to the regulators, your partners, and clients that you have processes in place to comply with the law. Developing knowledge of compliance management system standards/normative documents Developing knowledge of ICA Audit (certification body's) processes Developing knowledge of relevant business sectors Developing knowledge of business management practices and how they integrate into business activities Developing knowledge of audit principles, practices, and techniques Developing knowledge of client products, processes, and organization Developing language skills appropriate to all levels within the client organization Developing notetaking and report-writing skills Developing presentation skills Developing interviewing skills

Description Learn to create a Sway from start to finish with the Microsoft Sway Online Training course. Microsoft Sway is an easy-to-use digital storytelling app for creating and sharing interactive reports, newsletters, presentations, personal stories and more. Throughout the course, you will learn how to use Microsoft Sway to create newsletters, presentations, documentation, or for doing communication. The course teaches you where to access, and how to start building your own Sways such as presentations, tutorials, newsletters, stories, and more. Sway's design engine allows you to bring your content together nicely and helps you to finish it. You will learn how to share any Sway or co-edited it with a simple URL. In short, the course illustrates the techniques of using the program to create interactive reports, newsletters, presentations, etc. You will also know how to use Sway to collaborate on projects and share them with others. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Sway Online Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Sway Online Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 TOPIC A: Launch Sway 00:30:00 TOPIC B: Create a New Sway Project 00:45:00 TOPIC C: Create Cards 00:30:00 TOPIC D: Manage Cards 00:30:00 TOPIC E: Manage Sway Projects 00:30:00 Module: 02 TOPIC A: Format Text 00:30:00 TOPIC B: Add Media 00:45:00 Module: 03 TOPIC A: Work with Images 00:45:00 TOPIC B: Customize Image Display 00:45:00 TOPIC C: Set Design Options 00:30:00 Module: 04 TOPIC A: Edit Sway Projects 00:30:00 TOPIC B: Share a Sway Project 00:45:00 TOPIC C: Set Sway Project Options 00:30:00 Order Your Certificate Order Your Certificate 00:00:00

***24 Hour Limited Time Flash Sale*** Sales Development Representative Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Sales Development Representative Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Diploma - CPD Certified Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma - CPD Certified Career Bundle: Course 01: Sales Development Representative Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Sales Development Representative Diploma - CPD Certified course materials Get instant access to this Sales Development Representative Diploma - CPD Certified course Learn Sales Development Representative Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma - CPD Certified course. Start your learning journey straightaway with our Sales Development Representative Diploma - CPD Certified Training! Sales Development Representative Diploma - CPD Certified premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Sales Development Representative Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Sales Development Representative Diploma - CPD Certified course. After passing the Sales Development Representative Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Development Representative Diploma - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Sales Development Representative Diploma - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Sales Development Representative Diploma - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Sales Development Representative Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Telephone Skills Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Telephone Skills Training will help you keep ahead of the pack. The Telephone Skills Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Telephone Skills Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Telephone Skills Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Telephone Skills Training course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Telephone Skills Training? Course 1: Telesales Executive Training Course 2: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 3: Customer Relationship Management Course 4: Sales: Psychology of Customers Course 5: Office Skills Course 6: Dealing With Difficult People Training Course Course 7: Workplace Confidentiality Course 8: Learning Computers and Internet Level 2 Course 9: Level 2 Microsoft Office Essentials Course 10: Stress Management Training As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Telephone Skills Training to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Telephone Skills Training: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructor Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 1: Professional Telephone Receptionist Course Module One: Core Skills Required Module Two: Self-Management (I) Module Three: Self-Management (II) Module Four: Time Management (I) Module Five: Time Management (II) Module Six: Organizing and Planning (I) Module Seven: Organizing and Planning (II) Module Eight: Communication (I) Module Nine: Communication (II) Module Ten: Additional Challenges Course 2: Telesales Executive Training Module 1: Introduction to Tele Sales Executive Training Module- 2: All About Telemarketing Module 3: Elevate Sales on Telephone Module 4: Prospective Telephone-Sales Expert Module 5: The Right Words and Phrases to Use on a Sales Call Module 6: Preparing The Call Module 7: Opening The Call Module 8: Structuring The Call Module 9: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course 3: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 4: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Office Skills Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 7: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 8: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 9: Learning Computers and Internet Level 2 Module 01 : Computer Operating and Troubleshooting Module 02 : Internet and Computing - Key Applications Module 03 : Internet and Computing - Tools & Networking Module 04 : Windows 8 for PC Module 05 : Windows 10 - New Developments Module 06 : Cyber Security Awareness Course 10: Level 2 Microsoft Office Essentials Excel 2016 Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Word 2016 Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) PowerPoint 2016 PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Access 2016 Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Telephone Skills Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Telephone Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

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