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4631 Courses delivered Online

Understand Customers Needs and Online Behaviours - Online Course

3.0(2)

By Alpha Academy

The Understand Customers’ Needs and Online Behaviours course helps you connect with customers in a better way. You will learn how people think, act, and respond when they interact with businesses, especially online. The course covers communication skills, body language, and telephone manners, so you can give customers the best service. Whether you're selling something, helping someone, or just want to improve your customer skills, this course makes it easy. Course Curriculum ✓ Module 01: Basic Communication Skills ✓ Module 02: Advance Communication (I) ✓ Module 03: Advance Communication (II) ✓ Module 04: Telephone Etiquette ✓ Module 05: Body Language and Effective Communication Learning Outcomes Understand the basics of clear and polite communication. Learn advanced communication skills for real situations. Improve your listening and response techniques. Build strong customer relationships. Use telephone etiquette to make good impressions. Understand how to read and use body language. Respond better to online and in-person customer needs. Know what influences customer actions online. Handle different customer types with confidence. Communicate clearly and calmly under pressure. Who is this course for? This course is perfect for anyone who works with customers or wants to improve their communication. It’s great for people in sales, customer service, support, hospitality, or anyone who deals with clients online or by phone. If you want to understand people better and respond the right way, this course is for you. Eligibility Requirements You don’t need any past training to take this course. If you are willing to learn and improve how you talk and listen, you’re ready to begin. Career Path After finishing this course, you can work in many customer-focused roles. These include customer service advisor, support representative, sales assistant, call centre worker, or hospitality staff. You can also use these skills in marketing, retail, or any job that needs strong communication. (Learn more about this online course)

Understand Customers Needs and Online Behaviours - Online Course
Delivered Online On Demand4 hours
£9.99

Management Consultant - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Management Consultant bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Management Consultant. Delve into eight immersive CPD Accredited courses, each a standalone course: Management Skills for New Managers Essentials of Becoming a Manager and Managing Teams Business Management Business Plan HR Management Course Office Administration Operations Management Corporate & Strategic Communication Skills for Managers Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Management Consultant bundle illuminate your path to wisdom. The Management Consultant bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Management Consultant package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Management Consultant bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Management Consultant community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Management Consultant bundle. Establish robust bases across each course nestled within the Management Consultant bundle. Decipher intricate concepts through the articulate content of the Management Consultant bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Management Consultant bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Management Consultant bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Management Consultant bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Management Consultant bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Management Consultant bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Management Consultant journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Management Consultant bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Management Consultant bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Management Consultant - 8 Courses Bundle
Delivered Online On Demand33 hours
£39

Family Law

4.8(9)

By Skill Up

Deepen your understanding of Family Law in our comprehensive course. Explore divorce, child custody, financial settlements, and legal procedures.

Family Law
Delivered Online On Demand4 hours 56 minutes
£25

Selling eBooks: The Best Way of Making Money

4.8(9)

By Skill Up

Unlock your financial potential with Selling eBooks: The ultimate guide to profitable online publishing. Turn words into wealth effortlessly.

Selling eBooks: The Best Way of Making Money
Delivered Online On Demand1 hour 19 minutes
£25

Property Portfolio Making

4.8(9)

By Skill Up

Description: Learn to achieve financial freedom by investing in property. The   course_title course focuses on the UK market. However, the

Property Portfolio Making
Delivered Online On Demand1 hour 49 minutes
£25

Forex Trading and AML

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Forex Trading and AML course might help you get there! Expand your expertise with high-quality training - study the Forex Trading and AML course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Forex Trading and AML online training course. The Forex Trading and AML course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Forex Trading and AML course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Forex Trading and AML training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Forex Trading and AML course: Course 01: AML (Anti Money Laundering) Module 01: Introduction to Money Laundering What Is Money Laundering? Turning 'Bad' Money into 'Legitimate' Money How Is Money Laundered? Why Are AML Efforts Important? The Three Stages of Money Laundering Module 02: Proceeds of Crime Act 2002 Introduction The Principal Offences Contained in Part 7 of POCA 2002 The Notion of Criminal Property Elements of Criminal Property The Concept of Knowledge The Notion of Suspicion Module 03: Development of Anti-Money Laundering Regulation Introduction The First Money Laundering Directive Terrorism legislation The Proceeds of Crime Act 2002 and Serious Organised Crime and money laundering offences under the Police Act 2005 The Second Money Laundering Directive The Third Money Laundering Directive The Fourth Money Laundering Directive The Fifth Money Laundering Directive Module 04: Responsibility of the Money Laundering Reporting Officer What Is a Money Laundering Reporting Officer? Who Can be Appointed as an MLRO? The Role of The Money Laundering Reporting Officer Module 05: Risk-based Approach Introduction What Is a Risk-Based Approach (RBA)? A Risk-Based Approach to Customer Due Diligence (CDD) How to Assess the Risk Profile of The Entity How to Assess Client Risk Conducting the Client Risk Assessment Module 06: Customer Due Diligence What is Customer Due Diligence? Main Elements of a Customer Due Diligence Program Enhanced Due Diligence Enhanced Due Diligence for Higher-Risk Customers Account Opening, Customer Identification and Verification Consolidated Customer Due Diligence Module 07: Record Keeping The Purpose of Record-Keeping What Records Have to be Kept? Customer Identification In What Form Should Records be Kept? Failure to Keep Records Module 08: Suspicious Conduct and Transactions What Is Suspicious Activity? What Is a Suspicious Transaction? Avoiding a National Reporting or Record-Keeping Requirement Wire or Fund Transfers Insufficient or Suspicious Information by a Customer Other Suspicious Customer Activity The Identification of Unusual Transactions The Types of Events That Might Cause Suspicion Module 09: Awareness and Training The Importance of Staff Awareness and Training The Core Obligations of Training Legal and Regulatory Obligations Staff Responsibilities Internal Training Procedures Course 02: Forex Trading Diploma Introduction Major Currencies and Market Structure87 Kinds of Foreign Exchange Market Trading Psychology Money Management Fundamental Analysis Pitfalls and Risks Managing Risk Trading Psychology Assessment Process Once you have completed all the modules in the Forex Trading and AML course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Forex Trading and AML course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Forex Trading and AML course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Forex Trading and AML
Delivered Online On Demand5 hours
£12

Project Manager's Skills Mastery Program

By OnlinePMCourses

Project Manager's Skills Mastery Program Master the Basic Skills of Project Management

Project Manager's Skills Mastery Program
Delivered Online On Demand
£24 to £75

Inflation Derivatives & Index Linked Bonds

5.0(5)

By Finex Learning

Overview A 1-day course on inflation-linked bonds and derivatives, focusing on the UK market in particular. We examine how inflation is defined and quantified, the choice of index (RPI vs. CPI), and the most common cash flow structures for index-linked securities. We look in detail at Index-linked Gilts, distinguishing between the old-style and new-style quotation conventions, and how to calculate the implied breakeven rate. Corporate bond market in the UK, and in particular the role of LPI in driving pension fund activity. Inflation swaps and other derivatives, looking at the mechanics, applications and pricing of inflation swaps and caps/floors. The convexity adjustment for Y-o-Y swaps is derived intuitively. Who the course is for Front-office sales Product control Research Traders Risk managers Fund managers Project finance and structured finance practitioners Accountants, auditors, consultants Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Inflation Derivatives & Index Linked Bonds
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Forex Trading

By Compete High

Overview With the ever-increasing demand for Forex Trading in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Forex Trading may be. Learning about Forex Trading or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Forex Trading . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Forex Trading is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Forex Trading course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Forex Trading course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Forex Trading course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Forex Trading , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Forex Trading , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Forex Trading , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Forex Trading course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 An Introduction to Forex An Introduction to Forex 00:00 Module 2 Statistics, Market Volatility and Expectations Statistics, Market Volatility and Expectations 00:00 Module 3 Aspects and Risks of the Trade Aspects and Risks of the Trade 00:00 Module 4 Buzz words and Expert Trading skills Buzz words and Expert Trading skills 00:00 Module 5 Other Options and Self Reflection Other Options and Self Reflection 00:00

Forex Trading
Delivered Online On Demand5 hours
£4.99

Credit Default Swaps

5.0(5)

By Finex Learning

Overview 2 day course on single name CDS, index CDS and index CDS options and how to use them to express views and hedge risks in credit markets Who the course is for Consultants Analysts Managers C-Level executives People in need of knowledge to develop a blockchain strategy People working with blockchain projects Regulators Course Content To learn more about the day by day course content please click here To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now

Credit Default Swaps
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry