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Duration 5 Days 30 CPD hours This course is intended for Change Managers: Responsible for documentation, approval and change processes System Landscape Architects: Responsible for the design of the transport landscape topology System Administrators: Responsible for executing transports Development Managers: Responsible for performing development changes Application Manager: Responsible for approving and performing changes in an application Support Manager and members of the customer's SAP competence center: Responsible for Reporting and Diagnostics capabilities Partners and System Integrators Overview This course will prepare you to: Describe the concept and methods of E2E Change Control Management. Leverage the SAP Solution Manager 7.2 as application platform for E2E Change Control Management. In this course you will learn how change control management coordinates changes that are introduced into a software landscape so that the changes do not conflict with each other and how to make sure the changes are executed without disrupting ongoing business. This results in improved quality of the software landscape, higher availability of IT solutions, and lower total cost of ownership. Also important, change control management ensures that the changes introduced remain transparent, traceable and are made available for reporting and change analysis. Becoming adept at change control management requires skill in the efficient use of standardized methods and procedures. In this ?how to use? training, SAP imparts best-in-class knowledge of solution operations. The End-to-End Change Control Management course introduces participants to what change control management is and the standard tools used to accomplish it, tools provided by SAP Solution Manager. Introduction to E2E Change Control Management Explain the scope of End-to-End Change Control Management Explain the role of SAP Solution Manager to manage changes in your solution landscape Enhanced Change and Transport System Explain how the Enhanced Change and Transport System (CTS+) works Understand the basic concepts of Enterprise Portal and how it is supported by CTS+ Describe the best practices for the setup and usage of CTS+ in different scenarios Configuration Validation Understand the concepts and architecture of E2E Change Diagnostics Find current configuration information with the Change Reporting tool Find recent changes in the solution landscape with the E2E Change Analysis tool Compare multiple systems with the Configuration Validation tool Create targets, use operators and run validation reports Know how to use predefined reports in the report directory Transport and Execution Analysis Service and Transport and Execution Analysis Service for Projects Know how to run and use this self-check services within SAP Solution Manager Understand how to interpret the software change management KPIïs that are collected for your landscape Software Change Strategy Understand the limitations of a three-system landscape Understand the benefits of bundling changes in cycles and synchronized releases Transport Management with SAP Solution Manager Understand the change control landscape concept for transport management in SAP Solution Manager 7.2 Understand the usage of critical objects, cross system object locking and downgrade protection Know how to use retrofit in a dual landscape Understand the features of cCTS, which can be used for Quality Gate Management and Change Request Management parallel to CTS. Quality Gate Management Explain the concept of Solution Transports and Track Synchronization Setup and use Quality Gate Scenario as a central Transport Management Tool Create and release transport requests centrally in SAP Solution Manager for ABAP and Non-ABAP environments Know how to work within the Quality Gate Scenario Change Request Management Understand the different use cases for Change Request Management Describe the various elements of Change Request Management as part of SAP Solution Manager Understand SAP?s best practices for transport management which are implemented in Change Request Management Know how to work with Change Request Management Release Management Learn how to manage Release Management with SAP Solution Manager Understand how to manage the successful deployment of all related changes into the productive environment.

Duration 5 Days 30 CPD hours This course is intended for System architects and system administrators Overview By the end of the course, you should be able to meet the following objectives: Introduce troubleshooting principles and procedures Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment Explain the purpose of common vSphere log files Identify networking issues based on reported symptoms Validate and troubleshoot the reported networking issue Identify the root cause of networking issue Implement the appropriate resolution to recover from networking problems Analyze storage failure scenarios using a logical troubleshooting methodology identify the root cause of storage failure Apply the appropriate resolution to resolve storage failure problems Troubleshoot vSphere cluster failure scenarios Analyze possible vSphere cluster failure causes Diagnose common VMware vSphere High Availability problems and provide solutions Identify and validate VMware ESXiTM host and VMware vCenter problems Analyze failure scenarios of ESXi host and vCenter problems Select the correct resolution for the failure of ESXi host and vCenter problems Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems Troubleshoot performance problems with vSphere components This five-day training course provides you with the knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere© 8 environment. This course increases your skill level and competence in using the command-line interface, VMware vSphere© Client?, log files, and other tools to analyze and solve problems. Course Introduction Introductions and course logistics Course objectives Introduction to Troubleshooting Define the scope of troubleshooting Use a structured approach to solve configuration and operational problems Apply troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency Troubleshooting Tools Discuss the various methods to run commands Discuss the various ways to access ESXi Shell Use commands to view, configure, and manage your vSphere components Use the vSphere CLI Use ESXCLI commands from the vSphere CLI Use Data Center CLI commands Identify the best tool for command-line interface troubleshooting Identify important log files for troubleshooting vCenter Server and ESXi Describe the benefits and capabilities of VMware SkylineTM Explain how VMware Skyline works Describe VMware SkylineTM Health Describe VMware Skyline AdvisorTM Troubleshooting Virtual Networking Analyze and troubleshoot standard switch problems Analyze and troubleshoot virtual machine connectivity problems Analyze and troubleshoot management network problems Analyze and troubleshoot distributed switch problems Troubleshooting Storage Discuss the vSphere storage architecture Identify the possible causes of problems in the various types of datastores Analyze the common storage connectivity and configuration problems Discuss the possible storage problems causes Solve the storage connectivity problems, correct misconfigurations, and restore LUN visibility Review vSphere storage architecture and functionality necessary to troubleshoot storage problems Use ESXi and Linux commands to troubleshoot storage problems Analyze log file entries to identify the root cause of storage problems Investigate ESXi storage issues Troubleshoot VM snapshots Troubleshoot storage performance problems Review multipathing Identify the common causes of missing paths, including PDL and APD conditions Solve the missing path problems between hosts and storage devices Troubleshooting vSphere Clusters Identify and troubleshoot vSphere HA problems Analyze and solve vSphere vMotion problems Diagnose and troubleshoot common vSphere DRS problems Troubleshooting Virtual Machines Discuss virtual machine files and disk content IDs Identify, analyze, and solve virtual machine snapshot problems Troubleshoot virtual machine power-on problems Identify possible causes and troubleshoot virtual machine connection state problems Diagnose and recover from VMware Tools installation failures Troubleshooting vCenter Server and ESXi Analyze and solve vCenter Server service problems Diagnose and troubleshoot vCenter Server database problems Use vCenter Server Appliance shell and the Bash shell to identify and solve problems Identify and troubleshoot ESXi host problems

Duration 5 Days 30 CPD hours This course is intended for Experienced system administrators System engineers System integrators Overview By the end of the course, you should be able to meet the following objectives: Introduce troubleshooting principles and procedures Practice Linux commands that aid in the troubleshooting process Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere environment Explain the purpose of key vSphere log files Monitor and optimize compute, network, and storage performance on ESXi hosts Monitor and optimize vCenter Server performance Identify networking problems based on reported symptoms, validate and troubleshoot the reported problem, identify the root cause and implement the appropriate resolution Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the appropriate resolution to resolve the problem Troubleshoot vSphere cluster failure scenarios and analyze possible causes Diagnose common VMware vSphere High Availability problems and provide solutions Identify and validate VMware ESXi™ host and VMware vCenter Server problems, analyze failure scenarios, and select the correct resolution Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems Troubleshoot performance problems with vSphere components This five-day, accelerated, hands-on training course is a blend of the VMware vSphere: Optimize and Scale and VMware vSphere: Troubleshooting courses. This Fast Track course includes topics from each of these advanced courses to equip experienced VMware administrators with the knowledge and skills to effectively optimize and troubleshoot vSphere at an expert level. Course Introduction Introductions and course logistics Course objectives Introduction to Troubleshooting Define the scope of troubleshooting Use a structured approach to solve configuration and operational problems Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency Troubleshooting Tools Use command-line tools (such as Linux commands, vSphere CLI, ESXCLI) to identify and troubleshoot vSphere problems Identify important vSphere log files and interpret the log file contents Network Optimization Explain performance features of network adapters Explain the performance features of vSphere networking Use esxtop to monitor key network performance metrics Troubleshooting Virtual Networking Analyze and resolve standard switch and distributed switch problems Analyze virtual machine connectivity problems and fix them Examine common management network connectivity problems and restore configurations Storage Optimization Describe storage queue types and other factors that affect storage performance Use esxtop to monitor key storage performance metrics Troubleshooting Storage Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere© VMFS) connectivity and configuration problems Analyze and resolve common VM snapshot problems Identify multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) events and resolve these problems CPU Optimization Explain the CPU scheduler operation and other features that affect CPU performance Explain NUMA and vNUMA support Use esxtop to monitor key CPU performance metrics Memory Optimization Explain ballooning, memory compression, and host-swapping techniques for memory reclamation when memory is overcommitted Use esxtop to monitor key memory performance metrics Troubleshooting vSphere Clusters Identify and recover from problems related to vSphere HA Analyze and resolve VMware vSphere© vMotion© configuration and operational problems Analyze and resolve common VMware vSphere© Distributed Resource Scheduler? problems Troubleshooting Virtual Machines Identify possible causes and resolve virtual machine power-on problems Troubleshoot virtual machine connection state problems Resolve problems seen during VMware Tools? installations vCenter Server Performance Optimization Describe the factors that influence vCenter Server performance Use VMware vCenter© Server Appliance? tools to monitor resource use Troubleshooting vCenter Server and ESXi Analyze and fix problems with vCenter Server services Analyze and fix vCenter Server database problems Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Duration 5 Days 30 CPD hours This course is intended for The skills covered in this course converge on four areas-software development, IT operations, applied math and statistics, and business analysis. Target students for this course should be looking to build upon their knowledge of the data science process so that they can apply AI systems, particularly machine learning models, to business problems. So, the target student is likely a data science practitioner, software developer, or business analyst looking to expand their knowledge of machine learning algorithms and how they can help create intelligent decisionmaking products that bring value to the business. A typical student in this course should have several years of experience with computing technology, including some aptitude in computer programming. This course is also designed to assist students in preparing for the CertNexus Certified Artificial Intelligence (AI) Practitioner (Exam AIP-210) certification Overview In this course, you will develop AI solutions for business problems. You will: Solve a given business problem using AI and ML. Prepare data for use in machine learning. Train, evaluate, and tune a machine learning model. Build linear regression models. Build forecasting models. Build classification models using logistic regression and k -nearest neighbor. Build clustering models. Build classification and regression models using decision trees and random forests. Build classification and regression models using support-vector machines (SVMs). Build artificial neural networks for deep learning. Put machine learning models into operation using automated processes. Maintain machine learning pipelines and models while they are in production Artificial intelligence (AI) and machine learning (ML) have become essential parts of the toolset for many organizations. When used effectively, these tools provide actionable insights that drive critical decisions and enable organizations to create exciting, new, and innovative products and services. This course shows you how to apply various approaches and algorithms to solve business problems through AI and ML, all while following a methodical workflow for developing data-driven solutions. Solving Business Problems Using AI and ML Topic A: Identify AI and ML Solutions for Business Problems Topic B: Formulate a Machine Learning Problem Topic C: Select Approaches to Machine Learning Preparing Data Topic A: Collect Data Topic B: Transform Data Topic C: Engineer Features Topic D: Work with Unstructured Data Training, Evaluating, and Tuning a Machine Learning Model Topic A: Train a Machine Learning Model Topic B: Evaluate and Tune a Machine Learning Model Building Linear Regression Models Topic A: Build Regression Models Using Linear Algebra Topic B: Build Regularized Linear Regression Models Topic C: Build Iterative Linear Regression Models Building Forecasting Models Topic A: Build Univariate Time Series Models Topic B: Build Multivariate Time Series Models Building Classification Models Using Logistic Regression and k-Nearest Neighbor Topic A: Train Binary Classification Models Using Logistic Regression Topic B: Train Binary Classification Models Using k-Nearest Neighbor Topic C: Train Multi-Class Classification Models Topic D: Evaluate Classification Models Topic E: Tune Classification Models Building Clustering Models Topic A: Build k-Means Clustering Models Topic B: Build Hierarchical Clustering Models Building Decision Trees and Random Forests Topic A: Build Decision Tree Models Topic B: Build Random Forest Models Building Support-Vector Machines Topic A: Build SVM Models for Classification Topic B: Build SVM Models for Regression Building Artificial Neural Networks Topic A: Build Multi-Layer Perceptrons (MLP) Topic B: Build Convolutional Neural Networks (CNN) Topic C: Build Recurrent Neural Networks (RNN) Operationalizing Machine Learning Models Topic A: Deploy Machine Learning Models Topic B: Automate the Machine Learning Process with MLOps Topic C: Integrate Models into Machine Learning Systems Maintaining Machine Learning Operations Topic A: Secure Machine Learning Pipelines Topic B: Maintain Models in Production

Date: Thursday 17th August Time: 5pm Location: Online Get a feel for all that's to come with our BA Graduate Films Screening! Event Details:This Thursday we'll be showcasing some of the amazing work our talented BA students have created for their graduate films! This is a great way for you to get a glimpse into what's to come as you embark on your own journey. Whether your passion lies in Screenwriting, Acting or Filmmaking each contributes significantly to the final creation.Films that will be screened: Beyond Your Wildest Dreams Guess Who's Coming To Town Red Flash This Is Panic So get ready to be inspired this Thursday, August 17th at 5pm.

Date: Thursday 3rd August Time: 5pm Location: Online Come and meet your future classmates while you showcase your cinematic wisdom at our Ultimate Film Quiz! Event Details:Whether you're an aspiring filmmaker, actor or screenwriter, this quiz will test even our most cinema-savvy students! We'll be testing your knowledge on the timeless classics, heartwarming dramas and pulse pounding action masterpieces.So grab your popcorn and get ready to showcase your movie knowledge next Thursday, August 3rd at 5pm. The deadline to book this event is Monday 31st July 2023.

Date: Thursday 24th August Time: 5pm Location: Online Event Details:This Thursday we'll be showcasing some of the amazing work our talented MA students have created for their graduate films! This is a great way for you to get a glimpse into what's to come as you embark on your own journey. Whether your passion lies in Screenwriting, Acting or Filmmaking, each contributes significantly to the final creation.Films that will be screened: Colin Hydra Price for a Princess So get ready to be inspired this Thursday, August 24th at 5pm.

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Are your sales people too stressed, running on adrenalin, perhaps driving towards burnout, struggling to reach targets? Wouldn't you rather they delivered consistently good performance, sustainable over longer periods of time, with less stress (for both them and you)? This uniquely empowering workshop will help your team develop naturally high levels of focus, energy and motivation. They will attain a sense of grounded euphoria, giving them a very distinct and ethical edge in selling. A one-day programme, it gives salespeople an introduction to the 'Natural Superheroes' concepts and resources, tools and techniques, to help them improve their sales performance - realising greater sales potential, developing deeper and more profitable client relationships, winning more business. Through this experience, sales teams gain: Information about profiling clients to instantly understand more about their deepest drives and true needs so they can be genuinely met and, where possible, exceeded Insights into deep, honest and very 'real' reasons for sales procrastination - participants are given specific workable strategies they can easily apply to overcome sales resistance, by tapping their natural motivational styles An understanding of communicating at the very highest levels with different people so they truly understand your sales message and have a significantly more positive sales experience A realisation of their very specific natural sales talents as individuals and as a team A deeper level of experience and understanding of what specifically drives their own behaviour and the behaviour of their clients - these unique insights explain not only how but exactly why people behave the way they do An experience of what it takes to be unshakeable under pressure and manage the sales processes and relationships to a positive outcome for all Brand-new insights into working with and handling difficult people across all levels of authority An understanding of the pitfalls and the psychological traps we set ourselves which cause unnecessary stress, anxiety and frustration on a daily basis and, in turn, limit our sales performance Access to very simple and practical tools that massively increase self-awareness, engender accountability and responsibility and develop emotional sales mastery 1 Introducing 'Natural Superheroes' for sales What is a 'Natural Superhero'? Defining emotional intelligence in the context of sales and why it is so important Knowing yourself - why most people don't know themselves at all and how we can understand exactly what drives our behaviour for the purpose of improving sales performance specifically Knowing exactly why others, and specifically clients and team members, behave the way they do - understanding the real motives behind people's good and bad behaviour in a sales meeting Simple steps to freeing yourself of any anxiety, pressure and false sense of limitation when selling Being yourself in sales - why this is not as easy as it sounds but how you can make it effortless How to take control of achieving the sales performance you really need and want for yourself and others Strategies that raise your self-awareness, increase an authentic and sustainable sense of self-confidence, in difficult situations and in moments of crisis 2 Understanding yourself, your team members and your customers - using the Enneagram Introducing the Enneagram and why it is so valuable to sales people and their clients Exploring the 9 types of motivational drives and why people have different reasons for buying from you Core types and wings - understanding the influence of other motivations either side of the core Enneagram type How to confirm the profile of your client - using celebrities from the world of politics, cinema, sports - we explore how to identify each type - what are their core drives, why have they arisen and how can we use these insights to help you in improving your sales performance The 3 levels of behaviour within your personal profile and that of your clients Lookalike Enneagram types - mistaken identities - how to avoid these traps when profiling your clients and your team How to communicate effectively in a sales environment with each of the different Enneagram types - communication strategies for positive impact on morale, performance and, ultimately, sales results How to interpret and make use of the results of your online personal profile - participants complete an online profile before the event and have the opportunity to analyse their results with a view to improving their sales performance How sales teams sabotage their own performance and that of other people within the team - and how to stop it Uncovering your particular edge in a sales role - what unconsciously trips you up as a sales person? How the Enneagram helps us in sustaining a truly great sales performance over time 3 Why positive thinking alone doesn't work in sales Why 'PMA' does not stand for positive mental attitude when selling - learn its alternative meaning that can serve you even more effectively in a sales role 3 steps and exercises that naturally increase PMA The value of making unconscious thinking conscious and how to do this without any pain or discomfort in a sales meeting Why each Enneagram type has a different experience of PMA in terms of their outward behaviour and how to know when you are maximising your sales performance 4 Measuring success How to measure the development of your individual profile as a sales person Development planning and review Into the future - how to continue your Natural Superhero development