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The Chat Shop

the chat shop

4.6(24)

London

The Chat Shop story started in 2011. That may not seem like an especially long time ago, but trust us, ten years is a very long time in live chat history. Before we were incorporated, hardly any businesses used live chat, and fewer still seemed to recognise its revenue-generating potential. The more we looked into why this was, we saw that few people really understood the value that chat could bring to their business, and chat was a real challenge to get right. 2011 Small beginnings The Chat Shop was founded by two people who knew they could provide a solution. They sensed that live chat might represent an unexplored opportunity to reach out and connect with customers. Could smart onsite conversation be the key to engaging wavering visitors and converting them into qualified leads? 2012 Officially incorporated By June 2012, The Chat Shop was officially incorporated. The Chat Shop began life with a £5K investment and a strong belief in the untapped potential of conversational marketing, before conversational marketing was really a thing. Despite our shoestring funding, we won our first client at the end of 2012 and worked 18-hour days (on chat!) until we could afford to hire a client team. 2013 We hired our first team After more clients joined, we were relieved to be in a position to hire a team. The founders’ experience of being on chat helped identify exactly the team we needed. They had to be native-English speaking and natural at engaging with prospective customers through chat. 2016 Our focus on innovation grew The chat technology we were using had always been good, but we knew that in order for us to truly take conversation up a level we needed a team of developers. This kicked off our long-standing history of enhancing our clients, customers, and agents' experience with market-leading technology. 2017 The Chat Shop Inc was born Due to increasing demand for our solutions from North America, we officially incorporated our US business, The Chat Shop Inc. This enabled us to grow our US team and client base, building our strong presence on both sides of the pond. 2018 First acquisition The Chat Shop had partnered with Jeff Wilson and the team over at Ortho Engagement a few years prior, successfully delivering chat for over 100 Orthodontists in America, Canada, and Australia. When the opportunity arose, it made sense for The Chat Shop to take over ownership of the business as our very first acquisition. 2020 The big plan We took a step back and really thought about what had driven our, and our clients' success to date. This led to a whole new approach to our solutions - still very much human-led, and tech-enabled, with further investment into our strategy, people, and technology. 2021 ... and beyond Ten years and millions of chats later, our youthful instincts have been vindicated. Conversational marketing and onsite chat are now well-established as brilliantly effective ways to drive customer engagement and boost conversion rates.

DisasterReady.org - Free Online Training

disasterready.org - free online training

1.0(1)

DisasterReady.org [http://www.disasterready.org], a signature program of the Cornerstone OnDemand Foundation [http://www.csodfoundation.org], launched in 2013 with a simple but powerful mission: To better prepare humanitarian and development professionals for the critical work they do by providing high-quality, relevant online learning resources at zero cost. 10 years later, DisasterReady has provided essential online learning to more than 1 million humanitarians from 195 countries. Every day, more than 1,000 people create a free account on DisasterReady.org. Developed in collaboration with leading NGOs, U.N. agencies, humanitarian experts, and professional development providers, DisasterReady.org is recognized as the largest and most trusted professional development portal in the global humanitarian sector. DisasterReady is available in four languages – English, French, Spanish, and Arabic and includes over 1,600 titles on technical topics such as shelter, food security, and logistics as well as professional development topics such as personal safety, leadership, and project management. Some of our most popular titles are our free assessment-based certificate and certification programs. These have been developed by our own instructional designers in partnership with NGOs and subject matter experts from across the humanitarian aid and international development sectors. These include: * Project Management Essentials [https://www.disasterready.org/free-certificate-project-management] * Personal Safety and Security [https://www.disasterready.org/certificate-safety-security] * Procurement and Logistics [https://www.disasterready.org/procurement-logistics-certificate] * Core Humanitarian Certification [https://www.disasterready.org/free-core-humanitarian-certification]

Kcp Training & Recruitment

kcp training & recruitment

London

KCP Training and Recruitment Ltd is committed to providing the best experience in learning. We are a leading training provider specialising in health and care training, and the recruitment and supplying of health care assistants. We have been providing training solutions to individuals and businesses for over 10 years. Our goal is to provide our clients with the flexibility needed for modern health and social care training, and the compliance associated with this, at a competitive price. KCP Training's mission is to provide a continuously improving range of lifelong learning, development & business support services to meet the needs of individuals and to contribute cost effectively to improving the performance of business. In essence, KCP Training specialises in customising training to individual company needs and welcomes enquiries from any company, large or small. KCP Training and recruitment offers a comprehensive range of flexible training courses and qualifications, with delivery ranging from online to classroom-based learning. Our training portfolio is regularly updated to offer accredited qualifications and non-accredited training courses. All training and qualifications are delivered with your personal development or business needs in mind. KCP has something for everybody and if we don't do it, we know someone who does. We support people within the local and surrounding communities to develop their skills for entry into the job market, develop their careers or to gain entry to higher education. ACL delivers a diverse range of accredited qualifications and training from basic IT, Maths and English to the Care certificate, Customer Service, Food Safety and First Aid at Work, to name a few. We will help you identify your training and staff development needs and match them to funding streams if appropriate. Client and candidate support has always been a priority, as shown by the testimonials listed on our website. We are always ready to help with enquiries, either by telephone or email. We support people within the local and surrounding communities to develop their skills for entry into the job market, develop their careers or to gain entry to higher education. ACL delivers a diverse range of accredited qualifications and training from basic IT, Maths and English to the Care certificate, Customer Service, Food Safety and First Aid at Work, to name a few. We will help you identify your training and staff development needs and match them to funding streams if appropriate. Client and candidate support has always been a priority, as shown by the testimonials listed on our website. We are always ready to help with enquiries, either by telephone or email.