1059 Courses delivered Online

Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

Activities Management Certification Level 2 Separated into 10 exhaustive and simple to-follow modules, this course covers all that a worker requires to know in regards to activities the board. Beginning with an overall prologue to tasks the board, every module gives the specialized and administrative information and abilities important, to advance in the calling. The course is intended for individuals previously filling in as a tasks supervisor, just as the individuals who have been recognized as having the capacity to work in this field. It is especially valuable for the individuals who include past experience inside tasks and wish to move into the board. Notwithstanding, the course doesn't need past information or involvement with the area. What's Covered in the Course? A prologue to activities the board, its motivation and key standards, just as an assessment of what effective tasks the executives resembles; The specialized abilities and individual credits that you need, to turn into a decent activities administrator and how to build up your profession in the field; A meaning of production network the board and explicit data identifying with the spaces of buying and stock administration; The jobs of item advancement, plan, dissemination and showcasing in production network the executives; Instructions to guarantee quality across the various periods of activities the executives - quality principles and managing legitimate guidelines; The equals between activities the executives and task the board and the utilization of new venture systems, like Six Sigma, lean creation and consistent improvement; Viable strategies for overseeing individuals - workers, workers for hire and providers - and your lawful duties towards these gatherings; The monetary part of activities the board - cost the executives and cost decrease all through the association, in addition to a functioning information on basic monetary archives, like financial plans, accounting reports and resource registers; The significance of maintainability and harmless to the ecosystem activities and how tasks the executives can uphold this territory; Instructions to draw up a strong corporate social obligation methodology for the association; Regular explanations behind questions and manners by which to keep away from and resolve struggle. What are the Benefits of the Course? The course gives information and abilities explicit to the tasks/creation climate; Colleagues can concentrate from home, on any gadget (PC, PC, tablet or advanced mobile phone) or anyplace with a web association; The capacity to learn at a speed that is agreeable for the student and the association - there is no time limit for this course, and students may finish the course, without it meddling with their work obligations.

Alcohol at Work Awareness Certification Liquor isn't unsafe when devoured with some restraint, yet the impacts of liquor misuse and reliance can be serious. Dangerous drinking influences a person's private life, however can likewise inconveniently affect their presentation at work. This can bring about diminished profitability, low assurance and high nonattendance rates. 7% of grown-ups routinely surpass suggested safe cutoff points for liquor utilization. This implies that most associations will utilize laborers with dangerous drinking propensities sooner or later and it is ideal to plan ahead of time for the likelihood that a representative may at some stage expect help to beat their liquor misuse or habit. Liquor misuse is a delicate subject and businesses may feel poorly set up to approach and help representatives who need assistance. Luckily, associations can figure out how to lessen levels of dangerous drinking among their representatives, offer help to laborers who need assistance controlling their liquor admission and find ways to make a sound, safe work space. This course contains viable guidance for businesses across all areas. You Will Learn What liquor abuse and enslavement are, the reason dangerous drinking effectsly affects both a worker and their association and why bosses have a legitimate obligation to address liquor maltreatment in the working environment. Why each business needs to draw up an exhaustive liquor strategy and the central points of interest to consider when assembling an arrangement record. Step by step instructions to spot indications of liquor maltreatment in the working environment, how to move toward a representative who abuses liquor and the help a worker may need during treatment. Why a few laborers are almost certain than others to manhandle liquor, how a work space can add to liquor abuse and the job of separating the working environment. Advantages Of Taking This Course On the off chance that you are in an administrative job, you will profit by figuring out how to distinguish the most well-known indications of liquor maltreatment in your group. In the event that you work in a HR job, this course will furnish you with important foundation data in regards to liquor misuse. This will help you offer help to representatives who participate in hazardous drinking. In the event that you are in an administration or HR job, you will profit by the chance to figure out how to assemble a viable liquor strategy. In the event that you are thinking about a vocation in word related wellbeing, this course will furnish you with a valuable prologue to the effect of liquor on representatives and associations.

Life Coaching Certification This seminar on Life Coaching gives bits of knowledge into the vocation and calling of holistic mentors. Intrigued applicants will find out about what life instructing is and how it can help change the existences of others with difficulties and issues. In this course, you will have the chance to learn: How and why individuals profit by life training and what the interaction of life instructing really includes. Experiences into the importance of central qualities and the impact of restricting convictions on our lives and how life training can help change our reasoning. How you can decide to have practical experience in various kinds of life training relying upon your advantage and tendency and the significant characteristics of an enabling holistic mentor. Significant correspondence and undivided attention abilities that assist you with turning into an incredible holistic mentor. The essentials and basics of life training and how center conviction frameworks direct our reasoning and dynamic cycles. How the cycle of life training in the UK is smoothed out with administrative principles just as clarification of the center morals. Also, you will find out about incredible addressing abilities. The most effective method to utilize incredible addressing abilities to fabricate trust and compatibility with your customers. Step by step instructions to divert your customers' reasoning and help them set game plans to accomplish esteem based objectives. The most effective method to pull in your first customers and how to profile target and forthcoming clients for your life training business. The most effective method to fortify your customer organization and use email showcasing to connect with possible customers. What's more, you will figure out how to set your expenses and installment rates. Advantages of examining the course Whenever you have considered the seminar on Life Coaching, you can anticipate the accompanying advantages: You will be in a situation to assist individuals with breaking down their present lives and assist them with understanding why they feel unmotivated or stuck By posing pertinent and keen inquiries, you can provide guidance to their reasoning and urge them to self-investigate and self-look at their own necessities and wants Your help and direction can help individuals proceed to live more joyful, more extravagant and more significant lives As you help individuals own their objectives, you are probably going to appreciate expanded interest from customers who need to work with you Your sympathetic help will urge individuals to make progress and joy quicker than they may have had the option to do all alone

Inn Reception Certification On the off chance that you own an inn and are hoping to prepare staff in how best to run gathering, this course is unquestionably ideal for your business needs. It is likewise the ideal manner by which to ensure that your spic and span representatives are covering each and every viewpoint that is important for the forefront of your inn business. As a lodging assistant, your colleagues have the essential part of taking client demands and making them a reality, by faultlessly co-ordinating among staff and the executives and filling in as the foundation of your inn. This course is offered totally on the web, and this permits your representatives the opportunity to concentrate any place and at whatever point is generally helpful for them. Through these 16 engrossing modules, any colleague can rapidly get a handle on the stuff, to turn into a priceless resource in the accommodation business. What's Covered in the Course? When contemplating this course, your colleagues will find out about: The various places that exist in the lodging gathering field and how to prepare for those that best suit your business' necessities; Step by step instructions to take reservations and look at visitors in and; The significance of client assistance and how to keep clients upbeat; Why you should know about both verbal and non-verbal correspondence; Phone behavior and how this is focal as an inn assistant; Managing despondent or irate visitors and how to conciliate them; Every one of the obligations for which an inn secretary is answerable for and the pertinent abilities, including specialized and administrative; Step by step instructions to function admirably with the different divisions all through your inn; Managing pressure in the work; The legitimate issues that are essential to know about, for example, the current laws and guidelines that may affect your workers and clients. What are the Benefits of the Course? At the point when you select any staff part on this course, they can anticipate an entire host of advantages, including: Acquiring important abilities, to assist them with dominating the cordiality business; Acquiring abilities for a situation with open positions from one side of the planet to the other; Endless supply of the course, your colleague will be compensated with an industry-perceived and completely authorize testament; They can contemplate the materials on any gadget accessible to them; Your staff will actually want to exploit extraordinary online help; The course materials will consistently be available later on: this is ideal for supplemental classes.

Inn Management Certification Level 3 On the off chance that you run an inn and are hoping to prepare existing colleagues new starters to administrative level, this course will end up being the ideal decision for you. From client assistance to promoting, inn the board requires a specific information in an assortment of fields, in the event that somebody desires to get effective. This fascinating 23 module course will control your staff through all they require to know, to outfit themselves with the information they need, so they can get skilful and compelling in the neighborliness and the travel industry. Endless supply of every module, students will be tried, to guarantee that they comprehend the ideas and thoughts that they have been given. When your colleagues have finished the course, they will get a certify testament that can either be posted or printed straightforwardly from your work environment. What's Covered in the Course? In this course, your staff individuals will find out about: The administrations and items that clients frequently expect and how to give them at a sensible expense; The numerous accessible places that should be staffed in a normal inn; The contrasts between sorts of rooms and inns and how to value them appropriately; The reasons why your colleagues' very own appearance and introduction are so significant and what to look like their best; Client support and why it's so crucial in the friendliness business; Why language is significant as an inn administrator, particularly information on the English language; The different techniques for taking reservations, including by email and phone; The best systems, while looking at visitors in and performing awaken calls Why the front work area supervisor job is vital; Instructions to acknowledge different types of installment and why trade rates are significant; A prologue to office the board and the job it plays in overseeing inns; Step by step instructions to showcase your inn, to help drive business. What are the Benefits of the Course? There are a scope of advantages of effectively finishing this course. These advantages include: Your colleagues will acquire the fundamental abilities that can assist with propelling their vocation in lodging the board; Acquiring a comprehension of the focal job that an inn chief plays; The capacity to learn at that point and from the spot that turns out best for your colleagues; Endless supply of the course, your colleagues will get an industry-perceived confirmation that can be printed from the work environment; Study materials are accessible on all significant gadgets - all that is required is a web association.

This course is a guide for those keen on filling in as any sort of executive in an office setting. This incorporates individual collaborator (PA) and secretarial positions. It's likewise ideal for the individuals who right now stand firm on authoritative situations and need to extend their abilities to acquire new tips and deceives. In every module, the course will assess a particular ability that is fundamental in each authoritative position. We will go overbroad abilities, like client correspondence and trust in the working environment, just as more explicit abilities, for example, business composing and helpful PC applications. Members in this course will get important data that is straightforwardly appropriate to any managerial position. Regardless of whether they be as a PA or a secretary, occupations in an organization manage numerous parts of a business. Representatives in these positions need to manage ranking staff and clients, just as different organizations. To do so successfully, they need to have a wide exhibit of abilities that address every one of these territories. This course offers a more profound glance at these important capacities and leaves understudies ready to do their organization occupations effortlessly, expertise and certainty.   What You Will Learn: Valuable skills that will help in any administrative position How to use Microsoft Outlook and Excel How to communicate with senior staff How to communicate with customers and clients in a professional manner How to manage your time and keep organised in your job   Benefits of Taking This Course: Gain significant abilities that are alluring to managers Gain tips and deceives that are valuable in the work environment and can help you do your work all the more viably Find out about all that a PA or secretarial occupation involves Figure out how to direct business on the web, on the phone and face to face Improve your trust in the working environment to empower you to improve as a representative   Video Review Executive Assistant Tools & Tips for Organisational Perfection   Course Modules/Lessons Module 01: Introduction and Calendar Management Module 02: Writing Letters, Faxes and Emails in a Business Setting Module 03: Telephone Skills and Building Your Self-confidence Module 04: Making Travel Arrangements and Invoicing Module 05: Time Management and Efficient Filing Module 06: Customer Care and Dealing with Complaints Module 07: Planning Ahead, Presenting and Proofreading Module 08: Typing and Word Processing Module 09: A Quick Look at Microsoft Outlook and Excel Module 10: Organising Meetings and Effective Communication Estimated course learning time: 9 hours

Minute Taking Certification Minute taking is a key administrative role which significantly increases the effectiveness of meetings. Without quality minutes, organisations can fail to harness drive and motivation and teams can lose focus. Minutes act like a compass to guide the team by recording past decisions and tracking current discussions and actions. Without the specific skills needed to record information and output it in appropriate and effective ways, staff can become fearful of the process and refrain from taking the opportunity to practise critical skills. This course supports individuals to understand the role and learn the skills needed to effectively take minutes and support meetings, teams, groups, conferences and committees to enhance collaboration and efficiency. Minute taking is not just about writing notes. To be a good minute taker requires an in-depth understanding of how to prepare for the meeting, the responsibilities during the meeting and processes to follow once the meeting is over. There are also key skills in listening and communication which can rapidly enhance effectiveness and enjoyment of the role. Taking this course will prepare individuals to capture and output the correct level of detail and quality to meet internal and external compliance requirements. This course has been developed with experimental activities, detailed guidance and the opportunity to learn and practise the key skills and qualities mandatory for effective minute taking. The exercises, quizzes and worksheets assess progress as you go through the course, gradually building learning to a level of confident proficiency and expertise. What you will learn Lessons you will learn in this course include: Understanding the basics of minute writing The qualities of a minute taker The benefits of taking minutes Recording of minutes Minutes layout Minutes standards Technology in minute taking Common dos and don'ts when writing minutes Benefits of the course The benefits of taking this course include: Understanding meeting minutes templates and when to use them Know how to write different kinds of minutes suited to the occasion Developing your listening skills to extract important information Comprehend the style and tone of language and legal requirements Learn how to effectively edit and proofread minutes to ensure accuracy Taking this course will help individuals conquer fears and enhance skills. Organisational effectiveness can be dramatically improved by getting this key ability established in individuals and within teams. Anybody can learn how to take accurate minutes and quickly see the benefit this brings to the entire organisation. Course Modules/Lessons Module 1: Minute Taking Basics Module 2: Standards for Minute Taking Module 3: Pre-Meeting Preparation Module 4: During And After The Meeting Module 5: Personal Development

6 in 1 Audio Typing & Touch Typing Bundle Did you know that the UK Office Skills Association reports that 95% of employers consider typing skills essential for office-based roles, and 90% seek candidates with strong typing skills? Mastering touch typing can increase typing speed and accuracy, boost productivity, and make you a valuable asset to any organisation, according to a recent study. This Audio Typing & Touch Typing bundle is an all-encompassing package designed to enhance key administrative skills, crucial in today's fast-paced professional environment. This Audio Typing & Touch Typing bundle will teach you how to touch type quickly and accurately, which will make you a more valuable asset to any employer. In addition to touch typing, this Audio Typing & Touch Typing bundle will also teach you a variety of other essential skills, such as how to take minutes, use Microsoft Word, and provide excellent customer service. Embrace the opportunity to transform your professional life with our Audio Typing & Touch Typing bundle. Enrol now! This Audio Typing & Touch Typing Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Touch Typing Masterclass Course 02: Admin, Secretarial & PA Course 03: Transcription Level 3 Course 04: Minute Taking Course 05: Proofreading & Copyediting Course 06: Complete Microsoft Word Learning Outcomes of this Bundle Master efficient touch typing techniques for enhanced workplace productivity. Acquire advanced Microsoft Word skills for professional document management. Develop effective customer service strategies for improved client relations. Gain comprehensive knowledge in administrative and secretarial practises. Learn efficient minute-taking for accurate meeting documentation. Understand facilities management essentials for operational efficiency. Why Choose Our Bundle? FREE Audio Typing & Touch Typing certificate accredited Get a free student ID card with Audio Typing & Touch Typing Training Get instant access to this Audio Typing & Touch Typing course. Learn Audio Typing & Touch Typing from anywhere in the world The Audio Typing & Touch Typing is affordable and simple to understand The Audio Typing & Touch Typing is an entirely online, interactive lesson with voiceover audio Lifetime access to the Audio Typing & Touch Typing course materials The Audio Typing & Touch Typing comes with 24/7 tutor support Start your learning journey straightaway with Audio Typing & Touch Typing This comprehensive Audio Typing & Touch Typing bundle encompasses six in-depth courses that will equip you with the skills and knowledge you need to excel in the workplace. Learn touch typing techniques to enhance your productivity, master administrative and secretarial duties, hone your minute-taking skills, become a Microsoft Word expert, provide exceptional customer service, and gain a solid understanding of facilities management principles. Assessment Process Once you have completed all the courses in the Audio Typing & Touch Typing bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Audio Typing & Touch Typing bundle is suitable for everyone. Requirements Audio Typing & Touch Typing You will not need any prior background or expertise in this Audio Typing & Touch Typing Bundle. Career path Audio Typing & Touch Typing This Audio Typing & Touch Typing bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Executive Assistant Office Manager Customer Service Admin Coordinator Facilities Supervisor Secretarial Role Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever feel like there's a secret handshake you need to know to break into the world of administration? We've all been there. But the truth is, with the right skills and training, you can be that friendly face greeting clients and the organised whiz behind the scenes any office needs. According to the UK's Office for National Statistics, the employment of receptionists is projected to grow by 8% from 2020 to 2030, significantly faster than the average for all occupations. This Receptionist program equips you with the essential knowledge and practical skills to excel in today's demanding workplace. Our comprehensive bundle equips you with the skills to excel as a receptionist and office administrator. Master communication, phone etiquette, and visitor management. Learn administrative tasks, UK employment law, customer service, minute-taking, and Microsoft Office. Become a highly sought-after professional! With a single payment, you will gain access to the Receptionist: Office Admin and Reception Training course, including 5 premium courses, and 5 PDF certificates for Absolutely Free. This Receptionist: Office Admin and Reception Training Bundle Contains 05 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Receptionist Skills at QLS Level 5 Course 02: Administrative Receptionist Course 03: UK Employment Law Course 04: Customer Service Training & Minute-Taking Administrator Course 05: Complete Microsoft Office Enrolling in this bundle could be the key to unlocking a rewarding career path. Think receptionist, office administrator, personal assistant - the options are endless! So, what are you waiting for? Sign up today and watch your office skills take flight! Learning Outcomes of Receptionist: Office Admin and Reception Master professional communication for clear and impactful interactions. Develop exceptional telephone etiquette for a positive first impression. Gain a strong understanding of UK employment law and best practices. Enhance customer service skills to build strong client relationships. Learn effective minute-taking techniques for accurate meeting records. Achieve proficiency in Microsoft Office applications for efficient workflow. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Course 01: Diploma in Receptionist Skills at QLS Level 5 Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Mail Services and Shipping Travel Arrangements Organising Meetings and Conferences Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing/Petty Cash Business Environment Course 02: Administrative Receptionist Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 03: UK Employment Law Module 01: Basic Of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Employee Handbook Module 05: Disciplinary Procedure Module 06: National Minimum Wage & National Living Wage Module 07: Parental Right, Sick Pay & Pension Scheme Module 08: Discrimination In The Workplace Module 09: Health & Safety At Work Module 10: Dismissal, Grievances And Employment Tribunals Module 11: Workplace Monitoring & Data Protection =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Newcomers to office administration Career changers Individuals seeking upskilling Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Receptionist: Office Admin and Reception bundle will allow you to kickstart or take your career to the next stage in the related sector. Office Administrator Receptionist Manager Executive Assistant Customer Service Representative Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.