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All in One Bundle Special Discount Offer The Kitchen Porter role in the UK presents excellent prospects for job seekers in the thriving hospitality sector. Currently, there is a high demand for skilled Kitchen Porters. Recent statistics reveal a steady increase in hiring, with over 10,000 job opportunities advertised annually. Moreover, the average salary for a Kitchen Porter ranges from £18,000 to £22,000 per year, with potential for growth based on experience and progression. Secure your future in this industry, as the Kitchen Porter role offers both job stability and potential advancement. This Kitchen Porter Bundle Includes Course 01: Kitchen Porter Course 02: Cleaning Training Course 03: Oven Cleaning Training Course 04: Food Safety: Cleaning & Hygiene Course 05: Food Safety: Food Preservation Course 06: Converting to A Takeaway Kitchen Course 07: HACCP Principles The Kitchen Porter & Cleaning Training bundle is for those who want to be successful. In the Kitchen Porter & Cleaning Training bundle, you will learn the essential knowledge needed to become well versed in Kitchen Porter & Cleaning Training. Our Kitchen Porter & Cleaning Training bundle starts with the basics of Kitchen Porter & Cleaning Training and gradually progresses towards advanced topics. Therefore, each lesson of this training is intuitive and easy to understand. Why would you choose the Kitchen Porter & Cleaning Training course from Compliance Central: Lifetime access to Kitchen Porter & Cleaning Training courses materials Full tutor support is available from Monday to Friday with the Kitchen Porter & Cleaning Training course Learn Kitchen Porter & Cleaning Training skills at your own pace from the comfort of your home Gain a complete understanding of Kitchen Porter & Cleaning Training course Accessible, informative Kitchen Porter & Cleaning Training learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Kitchen Porter & Cleaning Training bundle Study Kitchen Porter & Cleaning Training in your own time through your computer, tablet or mobile device. Curriculum Breakdown of the Kitchen Porter & Cleaning Training Course 01: Kitchen Porter Introduction to Kitchen Porter Tools and Equipment Dishwashing and Kitchen Maintenance Cleaning and Sanitation Kitchen Safety Inventory Management Introduction to HACCP Principles of HACCP Course 02: Cleaning Training Cleaning Training Food Kitchen and Commercial Kitchen Cleaning Bathrooms and Toilets Cleaning External Surfaces and Areas Course 03: Oven Cleaning Training Introduction to Oven Introduction to Industrial Oven/ Furnace The Importance of Oven Cleaning Kitchen Oven Cleaning Process Commercial Oven Cleaning Process Green Oven Cleaning Starting Your Own Oven Cleaning Service Safety, Compliance and Requirements Course 04: Food Safety: Cleaning & Hygiene Personal Hygiene. Food Premises and Equipment: The Design and Construction. Waste Disposal, Cleaning and Disinfection. Pest Management. Course 05: Food Safety: Food Preservation Food and Temperature Control. Checking, Verifying and Recording Temperature. Food Spoilage and Preservation. Course 06: Converting to A Takeaway Kitchen Starting a Takeaway Business Going Online Creating an Online Ordering System Restructuring Management Legal Requirements Complying with the COVID-19 Guidance Course 07: HACCP Principles HACCP Principles HACCP Principle 1 - Hazard Analysis HACCP Principle 2 - Critical Control Points HACCP Principle 3 - Critical Limits HACCP Principle 4 - Monitoring Critical Control Points HACCP Principle 5 - Corrective Action HACCP Principle 6 - Verification of the HACCP System HACCP Principle 7 - Documentation CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Kitchen Porter & Cleaning Training bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career. Requirements To enrol in this Kitchen Porter & Cleaning Training course, all you need is a basic understanding of the English Language and an internet connection. Career path Commis Chef: £18K to £25K per year Kitchen Assistant: £16K to £20K per year Catering Assistant: £16K to £22K per year Line Cook: £18K to £26K per year Sous Chef: £25K to £35K per year Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificates for Free Hard copy certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate for £9.99 each. Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Embarking on the journey of beekeeping offers a unique opportunity to harmonise with nature while contributing to environmental conservation. In the UK, a recent survey revealed that the bee population, crucial for pollination, has declined by 30% over the past decade, underscoring the importance of beekeeping. Our Beekeeping course is designed to guide learners through the fascinating world of bees, offering insights into their behaviour, ecology, and the vital role they play in our ecosystem. This comprehensive course not only enlightens but also empowers individuals to actively participate in bee conservation efforts, fostering a deeper connection with the natural world. Learning Outcomes: Identify and understand various bee species and their behaviours. Learn the fundamentals of constructing and maintaining beehives. Master the techniques of sustainable honey extraction. Recognise and manage common bee health issues. Understand the role of bees in ecosystem balance. Develop skills in bee colony management. Gain knowledge of bee-friendly flora cultivation. Acquire insights into the global impact of beekeeping. Who Is This Course For? Environmental enthusiasts seeking to support biodiversity. Gardeners eager to enhance their knowledge of pollinators. Individuals interested in starting a beekeeping hobby. Agriculture students focusing on sustainable practices. Wildlife conservationists aiming to protect bee populations. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path: Beekeeper: £18,000 - £25,000 per annum. Environmental Educator: £20,000 - £30,000 per annum. Agricultural Consultant: £25,000 - £40,000 per annum. Wildlife Conservation Officer: £22,000 - £30,000 per annum. Horticultural Therapist: £21,000 - £28,000 per annum. Nature Reserve Warden: £19,000 - £27,000 per annum. Course Features Lectures 8 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 0 Assessments Yes Beekeeping Advanced Training - Online Lecture1.1 Module 1: Introduction to Beekeeping Lecture1.2 Module 2: Bee Biology and Behaviour Lecture1.3 Module 3: Setting Up Your Apiary Lecture1.4 Module 4: Bee Health and Disease Management Lecture1.5 Module 5: Harvesting and Processing Lecture1.6 Module 6: Advanced Beekeeping Techniques Lecture1.7 Module 7: Regulations, Ethics, and Sustainability Lecture1.8 Module 8: Challenges and Troubleshooting

Embarking on the journey of understanding the human mind, Cognitive Behavioural Therapy (CBT) stands as a transformative approach in mental health care. In the UK, where over 20% of adults experience mental health issues yearly, CBT has emerged as a vital tool. This course unravels the complexities of CBT, offering insights into its practical application and theoretical underpinnings. Learners delve into methodologies that reshape thought patterns, contributing significantly to improving mental well-being. The course not only equips you with knowledge but also empowers you to create positive change in others' lives, addressing the growing demand for mental health professionals in the UK. Learning Outcomes: Comprehend fundamental principles of Cognitive Behavioural Therapy. Identify and assess various mental health conditions using CBT techniques. Develop strategies for altering negative thought patterns. Apply CBT methods in diverse therapeutic settings. Evaluate the effectiveness of CBT interventions. Understand the ethical considerations in CBT practice. Enhance communication skills for effective client interaction. Cultivate resilience and coping mechanisms in clients. Who Is This Course For? Individuals aspiring to a career in mental health. Healthcare professionals seeking to expand their therapy skills. Educators desiring knowledge in psychological support. Social workers aiming to provide better mental health care. Personal development enthusiasts interested in self-help techniques. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path: Cognitive Behavioural Therapist: £30,000 - £50,000 Clinical Psychologist: £40,000 - £60,000 Counselling Psychologist: £35,000 - £55,000 Mental Health Counsellor: £25,000 - £45,000 Psychiatric Nurse: £24,000 - £40,000 Wellness Coach: £20,000 - £35,000 Course Features Lectures 9 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 39 Assessments Yes Cognitive Behavioural Therapy Diploma Lecture1.1 Module 1. Introduction to Cognitive Behavioural Therapy Lecture1.2 Module 2. Foundations of Cognitive Therapy Lecture1.3 Module 3. Behavioural Aspects of CBT Lecture1.4 Module 4. Assessment and Formulation in CBT Lecture1.5 Module 05: Techniques and Interventions Lecture1.6 Module 5. CBT for Anxiety Disorders Lecture1.7 Module 6. CBT for Mood Disorders Lecture1.8 Module 7. CBT for Complex Disorders and Other Challenges Lecture1.9 Module 8. Integrative Approaches and Advanced Techniques

Discover the future of agriculture with our 'Hydroponics and Aquaponics Farming' course. In an era where traditional farming faces challenges due to land scarcity and climate change, hydroponics and aquaponics emerge as innovative solutions. These soil-less farming techniques are gaining traction in the UK, with statistics showing a 25% increase in urban farms adopting these methods in the last five years. This course offers an in-depth exploration of these sustainable farming practices, blending theory with real-world applications. It's tailored to enlighten enthusiasts and aspiring farmers about the efficient use of water and space in crop production. By embracing these methods, participants can contribute to a greener future, addressing food security concerns while reducing carbon footprints. Learning Outcomes Understand basic principles of hydroponics and aquaponics systems. Identify suitable crops for soil-less agricultural methods. Learn water management techniques in hydroponic farming. Grasp fish rearing methods in aquaponic systems. Analyse nutrient requirements for optimal plant growth. Explore sustainable pest control in soil-less agriculture. Develop skills in setting up home-based hydroponic systems. Gain insight into commercial aquaponic farming setups. Who Is This Course For? Individuals passionate about sustainable agriculture. Entrepreneurs seeking innovative farming business ideas. Environmentalists interested in eco-friendly food production. Home gardeners eager to explore soil-less farming methods. Students pursuing careers in modern agricultural technologies. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Hydroponic Farm Manager: £30,000 - £45,000 Aquaponics System Designer: £28,000 - £40,000 Sustainable Agriculture Consultant: £35,000 - £50,000 Urban Farming Specialist: £27,000 - £42,000 Soil-less Agriculture Researcher: £30,000 - £48,000 Eco-Friendly Food Production Advisor: £32,000 - £47,000 Course Features Lectures 8 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 22 Assessments Yes Hydroponics and Aquaponics Farming - Online Diploma Lecture1.1 Module 1: Introduction to Soilless Cultivation Lecture1.2 Module 2: Hydroponics Systems and Techniques Lecture1.3 Module 3: Aquaponics - Integrating Fish and Plants Lecture1.4 Module 4: Growing Mediums and Nutrient Management Lecture1.5 Module 5: Crop Selection and Management Lecture1.6 Module 6: Environmental Control and System Health Lecture1.7 Module 7: Design, Construction, and Maintenance Lecture1.8 Module 8: Commercial Considerations and Sustainability

Arboriculture, a vital field in the UK, is increasingly gaining attention for its critical role in environmental sustainability and urban development. With over 3 million hectares of woodland in the UK, the need for skilled professionals in this sector is undeniable. This course delves into the science and art of cultivating trees, shrubs, and other perennial plants. It's designed to equip learners with a comprehensive understanding of tree biology, health, conservation, and management. Emphasizing a blend of theoretical knowledge and practical skills, the program addresses current issues like climate change and urban green space development. It's an ideal course for those passionate about making a tangible impact on the environment and urban landscapes. Learning Outcomes Understand fundamental principles of tree biology and ecology. Identify and manage tree diseases and pests effectively. Apply best practices in urban tree management and conservation. Master techniques in tree planting, pruning, and care. Assess tree risks and their impact on the environment. Develop strategies for sustainable woodland management. Employ advanced tools for arboriculture research and analysis. Navigate legal frameworks related to trees and woodlands. Who Is This Course For? Environmental enthusiasts seeking a career in sustainable practices. Urban planners aiming to integrate green spaces in cityscapes. Conservationists focused on preserving and managing woodlands. Landscape architects aspiring to incorporate trees in design. Forestry students expanding their expertise in tree care. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Tree Surgeon: £20,000 - £30,000 Arboricultural Consultant: £25,000 - £35,000 Urban Forester: £22,000 - £32,000 Landscape Architect: £24,000 - £34,000 Environmental Consultant: £23,000 - £33,000 Forestry Manager: £26,000 - £36,000 Course Features Lectures 8 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 23 Assessments Yes Arboriculture - Tree Biology & Planting Techniques Lecture1.1 Module 1: Introduction to Arboriculture Lecture1.2 Module 2: Tree Biology and Physiology Lecture1.3 Module 3: Tree Identification and Taxonomy Lecture1.4 Module 4: Tree Health and Assessment Lecture1.5 Module 5: Tree Pruning and Maintenance Lecture1.6 Module 6: Advanced Tree Care Techniques Lecture1.7 Module 7: Tree Planting and Establishment Lecture1.8 Module 8: Urban Forestry and Planning

Embarking on a journey through the intricacies of UK Traffic Law, learners are poised to uncover the complexities of a system integral to the safety of over 32 million registered vehicles in the UK. This course delves into the vast landscape of regulations and legal standards that govern the nation's roads, offering an in-depth exploration of laws that impact daily commutes and long-distance travel. With a focus on real-world applications, the programme equips participants with the knowledge essential for navigating and upholding the legal frameworks that ensure road safety and compliance in the United Kingdom. Learning Outcomes Understand key principles of UK Traffic Law. Analyse legal implications of traffic violations. Interpret UK road safety regulations. Assess legal responsibilities of UK drivers. Evaluate case studies in traffic law compliance. Identify changes and trends in UK traffic legislation. Develop strategies for legal road use in the UK. Explore enforcement mechanisms of traffic laws. Who Is This Course For? Individuals aspiring to work in traffic law enforcement. Legal professionals seeking specialization in traffic law. Road safety campaigners and policy advisors. Driving instructors aiming for deeper legal understanding. Transport sector employees requiring legal compliance knowledge. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Traffic Law Solicitor: £40,000 - £60,000 Road Safety Officer: £25,000 - £35,000 Transport Compliance Officer: £30,000 - £45,000 Driving Instructor (with law specialisation): £28,000 - £40,000 Legal Policy Advisor (Transport): £35,000 - £50,000 Traffic Law Enforcement Officer: £30,000 - £45,000 Course Features Lectures 9 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 17 Assessments Yes UK Traffic Law Level 3 Diploma Lecture1.1 Module 1: Introduction to Traffic Law Lecture1.2 Module 2: Understanding UK's Road Traffic Act Lecture1.3 Module 3: Offences Under the Traffic Law Lecture1.4 Module 4: Penalty Points, Fines and Disqualifications Lecture1.5 Module 5: Traffic Law Enforcement and Administration Lecture1.6 Module 6: Road Safety Regulations and Laws Lecture1.7 Module 7: Commercial Vehicle Regulations Lecture1.8 Module 8: Motoring Law and Personal Injury Claims Lecture1.9 Module 9: Legal Proceedings and Representation

In a world where sustainability is paramount, the 'Farming: Permaculture' course emerges as a beacon for eco-conscious individuals. With 58% of consumers in the UK favouring environmentally responsible brands, this programme aligns with the growing demand for sustainable practices. The course delves into the principles of permaculture, blending ancient wisdom with modern techniques. It's an educational journey transforming conventional farming into a harmonious relationship with nature. This approach not only boosts biodiversity but also enhances soil health, vital in a country where 70% of the land is used for agriculture. By completing this course, learners will be equipped with innovative strategies to cultivate resilient, productive landscapes, meeting the needs of today without compromising future generations. Learning Outcomes: Understand permaculture ethics and principles in farming. Develop strategies for sustainable land and water management. Create biodiverse, resilient agricultural ecosystems. Apply permaculture design to maximise yield and efficiency. Utilise natural resources for effective farm planning. Enhance soil fertility and health using organic methods. Implement pest control using ecological balance techniques. Foster community development through sustainable farming practices. Who Is This Course For? Individuals passionate about eco-friendly agriculture. Landowners seeking sustainable land use methods. Agricultural students desiring innovative farming knowledge. Environmental enthusiasts aiming to promote biodiversity. Future farmers aspiring to adopt eco-conscious practices. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path: Permaculture Designer: £25,000 - £35,000 Organic Farmer: £20,000 - £30,000 Sustainability Consultant: £30,000 - £45,000 Environmental Educator: £22,000 - £32,000 Landscape Architect (with a focus on permaculture): £28,000 - £40,000 Community Development Officer (Agriculture): £24,000 - £34,000 Course Features Lectures 8 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 0 Assessments Yes Farming: Permaculture - Online Diploma Lecture1.1 Module 1: Introduction to Permaculture Lecture1.2 Module 2: Understanding Natural Systems Lecture1.3 Module 3: Permaculture Design Tools and Techniques Lecture1.4 Module 4: Soil Regeneration and Land Restoration Lecture1.5 Module 5: Cultivated Ecologies Lecture1.6 Module 6: Animal Systems in Permaculture Lecture1.7 Module 7: Social Permaculture and Community Building Lecture1.8 Module 8: Implementation, Maintenance, and Further Learning

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: A successful action plan is a map to attain the desired goal. It is a life enhancement tool. Before carrying out any major work, an action plan is a must. This course will give the students the life changing lessons of how to create an appropriate action plan in any important step of their life. This is a perfect course for students to learn the important skills for creating an appropriate action plan before starting any project as having a proper action plan is a key to succeeding in anything. As with life, detours happen. When the detours and road blocks occur, be flexible, embrace them, gain more knowledge, practice the skills you have learned and move on. Enroll in this course and learn all the essentials of creating a successful action plan. Who is the course for? Professionals, students, and basically anyone who want to be expert in creating action plan Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Action Plan Creating Course will be useful and would be beneficial for every kind of occupations and careers like: Employees General Managers Management Directors Students Top Executives And Much More. Action Plan Creating Course Putting Together An Action Plan 00:30:00 Preparation For The Meeting 00:15:00 The Game Plan 00:15:00 About Visualisation 00:30:00 Using Visualisation For Goal Setting 00:30:00 Staving Off Resistance 00:15:00 Assertiveness With Self Compassion 00:30:00 Sometimes You Have To Say No 00:15:00 Specify Your Vision and Mission 00:15:00 Review and Modify 00:30:00 Wrapping Up 00:15:00 Mock Exam Mock Exam- Action Plan Creating Course 00:20:00 Final Exam Final Exam- Action Plan Creating Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Level 2 Certificate course has been designed to help you improve your knowledge of food handling. You will discover the legal requirements in order to prepare and serve food in the service industry. You will also find out about HACCP, multiple levels of hazards and their preventive measures, and much more including temperature control and handling basics. Knowledge and understanding of basic food hygiene and safety is a legal requirement so as not to contaminate food and be safe at work all the time. The course provides learners with up-to-date food hygiene information using a range of written text, and video content to ensure learners thoroughly comprehend their food safety responsibilities. Who is the course for? All food handlers are required by European Union Regulation laws to go through an orientation training prior to starting a food handling job. This Level 2 Certificate in Food Hygiene and Safety for Retail course allows readers to learn about the basic food hygiene practices in order to be able to comply with all the legal requirements. This course is suitable for food handlers in any sector including fast-food outlets, takeaways, food trucks, bars, restaurants, hotels, cafes, hospitals, schools and colleges. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment & Certification: Once you complete all the lessons/units, you are required to sit an exam which is multiple-choice. The pass mark is 60%. After successfully passing the exam you can obtain your certificate of achievement at an additional cost of £9. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 2 Certificate in Food Hygiene and Safety for Retail is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Restaurateurs Hospitality managers Chefs Hotel and restaurant service staff Professional hygiene and safety officer. Level 2 Certificate in Food Hygiene and Safety for Retail Introduction to Food Safety and the Law 00:30:00 Bacteria and Microbiological Hazards 00:27:00 Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Food Spoilage and Food Storage 00:25:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Mock Exam Mock Exam-Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Final Exam Final Exam-Level 2 Certificate in Food Hygiene and Safety for Retail 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00