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5276 Courses delivered Online

Termination of Employment

By OnlineCoursesLearning.com

Introduction: Terminating employment is an unfortunate part of any manager's job. While you may strive to only recruit the best staff, the reality is that not everyone is a good fit for your company or its needs. After you go through disciplinary measures and put staff through coaching, there is a point where you simply need to move on. This is a very difficult task job, one that many managers actively avoid, which can put a strain on the rest of the office. Learning about the legal and practical aspects of employee termination can help make the process easier. This course goes into detail about each aspect of employee termination. It begins by giving you a brief overview of the legal aspects that you need to keep in mind, when considering termination of employment. Next, it covers the financial implications of dismissing an employee, helping you understand the costs involved. The level of involvement that your human resources department should have is also discussed in detail. Finally, we review the more practical aspects of termination of employment, giving you the tools that you need, in order to have that conversation.   You will Learn: The reasons for fair dismissal Information regarding required notice periods, including statutory and contractual ones The steps that your human resources department needs to take, before you can terminate employment Why there is paperwork required, and what you should prepare before your meeting How to tell a staff member that they have been dismissed Who should be with you in that meeting Benefits of taking this Course: Understanding the difference between fair and unfair dismissal Learning what constructive dismissal is, so you can avoid it, where possible Understanding why you may wish to offer dismissed employees extra pay or extended benefits When you should contact security, in order to escort a dismissed employee off the premises How to inform the remaining staff of the change in personnel Course Modules: Module 01: General Information and the Law Module 02: Financial Implications of Termination of Employment Module 03: Human Resources Aspects of Termination of Employment Module 04: Practical Aspects of Termination of Employment

Termination of Employment
Delivered Online On Demand
£50

How Can I Home Educate My Autistic Child?

By Nurturing Neurodiversity

School is so difficult for your child. They don't want to go and when you get them there they won't engage. Or maybe they do go but the fall out at the end of the school day is horrendous. Their anxiety is so high they are constantly on edge, they aren't sleeping well, they aren't eating well and they are having frequent meltdowns. School has suggested an EHCP (or maybe your child already has one) but no one is listening to you and the focus seems to be largely about getting your child back to school and into the classroom. You are beginning to realise that school might actually be the problem but can home education be the answer?  Your child seems slightly more relaxed at home on those days when they don't make it to school but you remember home schooling during lockdown and it didn't go well.  Is it possible that you can educate your child at home? Is it even legal and can you do it without an EHCP or EOTAS? And is there a way that your child can both learn, develop, and grow at the same time as reducing their anxiety?  Dr Naomi Fisher, clinical psychologist and home educating parent to two Self Directed Learners, and Heidi Steel, qualified teacher and parent to four always unschooled learners, share their professional and personal experiences of learning without school in this webinar on how you are the best person to support for your autistic child.  This 50 minute webinar is useful for those with or without a formal diagnosis. 

How Can I Home Educate My Autistic Child?
Delivered Online On Demand1 hour
£25

Nurturing an Innovative Team

By IIL Europe Ltd

Nurturing an Innovative Team Do you have an innovative team? Unfortunately, for many leaders, their initial answer may be 'no.' For some reason, they aren't getting the levels of innovation they want from their team and it can be difficult to figure out why this is happening. This talk introduces the 3 actions you must take if you are looking to nurture an innovative team: Embrace diversity within your team Leverage cross-functional working groups Avoid hierarchies and bottlenecks Participants will come away with an immediate understanding of how embracing diversity and establishing cross-functional groups will help break down organizational silos and encourage innovation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Nurturing an Innovative Team
Delivered Online On Demand15 minutes
£15

Nurturing an Innovative Team

By IIL Europe Ltd

Nurturing an Innovative Team Do you have an innovative team? Unfortunately, for many leaders, their initial answer may be 'no.' For some reason, they aren't getting the levels of innovation they want from their team and it can be difficult to figure out why this is happening. This talk introduces the 3 actions you must take if you are looking to nurture an innovative team: Embrace diversity within your team Leverage cross-functional working groups Avoid hierarchies and bottlenecks Participants will come away with an immediate understanding of how embracing diversity and establishing cross-functional groups will help break down organizational silos and encourage innovation. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Nurturing an Innovative Team
Delivered Online On Demand30 minutes
£15

Manual Handling and Abrasive Wheels

5.0(43)

By Knight Training (UK) Ltd

Do you want to be safe in your workplace. Come and train with us at Knight Training and get your Manual Handling and Abrasive Wheels Course done today!

Manual Handling and Abrasive Wheels
Delivered OnlineFlexible Dates
£75

Medical Receptionist Training - CPD Certified

4.8(9)

By Skill Up

Flash Sale! CPD Certified| Career Focused 8-in-1 Premium Bundle| 1 Free PDF Certificate| New & Updated| Lifetime Access

Medical Receptionist Training - CPD Certified
Delivered Online On Demand43 hours
£42

Conflict Resolution Course

4.3(43)

By John Academy

Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Conflict Resolution Course
Delivered Online On Demand18 hours 8 minutes
£21

Dealing Conflict at Work, Stress Management and Communication for HR

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Dealing Conflict at Work, Stress Management and Communication for HR
Delivered Online On Demand
£399

Customer Service (CRM, KYC & Phone-Based Customer Service)

By Imperial Academy

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Customer Service (CRM, KYC & Phone-Based Customer Service)
Delivered Online On Demand
£399

Garden Design & Maintenance

By OnlineCoursesLearning.com

How do you do garden maintenance? How do you design a good garden? What are the principles of garden design? Taken this Garden Design and Maintenance Online Course you will be able to learn everything you will need to become a professional in this field. If you already have the experience, you will be able to improve and grow as a specialsit.   Whether you are thinking of starting a career outdoors as a gardening expert or you are already working in the industry and are thinking of starting your own garden company, then the Garden Design and Maintenance Diploma is the right choice for you. Introduction to the Garden Design and Maintenance Diploma. This information-packed course will teach you the basics you need to start your own gardening company or boost your career within the gardening industry. You can turn your hobby into a successful business by completing the twenty-nine modules and passing the multiple-choice question test. The modules cover everything from basic gardening to pest control, landscaping, and more. The course takes approximately fifteen hours to complete and on successful completion, you will have the ability to download and print your industry recognised diploma. When applying for a position within the gardening industry, your potential employer will be able to confirm your certification online. During your studies, you will enjoy the convenience of studying at your own pace with no set schedule and from anywhere using any device, as long as you have a connection to the internet to access the modules.   What You Will Learn The twenty-nine modules included in this Online Course Garden Design and Maintenance Diploma are brimming with information to help you jump start your gardening career and turn your hobby and passion into a money-making opportunity. Learn the basics of gardening from the various soil types to plant planning and purchasing. Identify an effective garden planning process from the initial consultation with the client through to site surveys, maintenance planning, to the final and completed project. Know different garden design styles. Learn how to gain inspiration throughout the day, how to design a mood board and how to implement your design effectively for the best results. Understand site surveys, approvals and measuring techniques. Learn how to use survey maps, photographic records and what surveys and appraisals you are going to need before you begin. Learn the benefits of project planning. Know the five forms that should be included in all your client packs. Learn more about drawing a plan and essential graphic skills. Know the various surfaces and materials, understand what hard landscaping is and how to deal with it. Know the secrets of great soil. Understand the importance of the right plan selection and care. This includes use of colours to make an impact. Gain valuable plant knowledge that you can use daily to make the best choices based on your design, garden location and finish. Learn how to identify high maintenance areas within any garden. Know the different options when it comes to low maintenance planning. Learn the importance of sustainability. Know what plants to use, about water conservation and how to recycle and reuse when working in any garden. Learn essential tips for reducing maintenance in difficult to manage and overgrown gardens. Know what equipment you are going to need, what equipment you will need for certain jobs and what each item is capable of. Get a good understanding of the most common garden pests, natural and chemical pesticides, integrated pest management and how to come up with a pest management plan that will work. Identify effective solutions for difficult gardens from adding container plants to adding additional irrigation and more. Know what to plan in a herb and vegetable garden. Know what you need to start your own gardening business to achieve success. Learn more about marketing your business, health and safety in the workplace, insurance, tax and record keeping, just to name a few of the points covered in this industry recognised course. Gain valuable insight into raising flower beds, laying patios, decking, fencing, know more about artificial grass, how to lay lawn and how to build a fish pond. Benefits of the Garden Design and Maintenance Diploma This course is designed to provide you with a wide range of benefits, including: An easy to understand syllabus that you can learn at home and in your own time. Improve your career prospects with an industry recognised diploma. Learn using any device at any time. Enjoy ongoing support during your studies.   Video review to learn how to design the perfect landscape   Course Modules/Lessons   Module 1: Gardening Basics Soil type, soil evaluation & soil improvement: learn about the different types of natural soil and additional plant mixers that can be used to stimulate plant growth. Garden planning & preparation: Understand the importance of initial planning on paper, before beginning the practical aspects of gardening. Plant planning & purchase tips: Determine plant types and their uses, discover plant purchasing techniques. Maintenance-Soil Nourishment & Watering: Learn the different materials essential for the nourishment of soil to facilitate the growing and maintenance of healthy plants. Module 2: Garden Design Process To discover the importance of the initial consultation, ongoing discussions, clarity, and onsite analysis. To understand the necessity of site surveying and garden concept plans to aid the decision- making process and avoid potential mishaps. The basic elements of a good garden design, including the plant options, hardscapes, texture, and color elements. To become aware of the process in reaching the master garden plan stage and incorporating further elements during the implementation stage. Module 3: Garden Design Styles The importance of gathering inspiration daily from all avenues of your life, nature, other gardens, books, online and your creative inspiration. An expansive list of garden design possibilities and the insight that there can be one singular theme, a combination of two or more or an adapted version of any. How creating a garden design mood board assists both the owner and garden designer in creating a visual effect of the ideas, colours, plants and preferred overall theme, which can be incorporated into the garden space and features available. How to use a virtual mood board created from an array of images. Module 4 : Survey, Site Appraisal & Measuring Techniques Materials and areas of measurements required for surveying a site for garden design The various measurement techniques used for accurately measuring the different aspects required for completing a site survey, including curved and irregular areas Various scales used in recording site measurements on survey maps Correct photographic recordings and survey map drawing requirements Module 5 : Planning Your Projects Learn the benefits of project planning regardless of the size of project Become knowledgeable in the stages of project planning Discover the importance of creating timelines, chronological action step lists and available resources Learn about developing preliminary plans and baseline plans when planning a garden project Module 6 : Proportion Illusions & Effective Use of Space Discover ways to incorporate and create optical illusion methods to enhance small garden spaces so they appear larger than life, such as creating focal points and distractions You will learn many techniques including the use of long lines and garden division methods The effective use of space to create a garden that suits all tastes and preferences Learn about narrow plant varieties, shelf layering and creating a portable garden to suit small gardens Module 7 : Drawing a Plan & Graphics Skills You will learn how time spent with creative experimentation on paper can result in saving a lot of timely and costly delays and allow for the optimal garden creation for each space You will learn how to draw a garden plan which offers beauty and practicality once you have carried out a site survey and consultation You will discover how to create a scale for your garden plan that allows ease of following and minimize mistakes You will know how to create a graphic from your garden plan to show best visual representation for the proposed changes and design options Module 8 : Surface & Materials/Hard Landscaping The different considerations you should make before deciding which garden surface materials to choose for each landscape for effective style and functionality. The different hard landscaping options, which can be used for varying garden requirements and preferences from solid garden flooring options like stone and concrete to softer, uneven options such as glass beadings or pebbles. The advantages and uses of combining two or more hard surface options within one garden such as cost, functionality and style. How to be familiar with the creative use of hard landscaping materials that are used to turn dull spaces into stunning visual displays and create functional but attractive garden areas. Module 9 : Secrets of Great Soil Learn the composition of the various soil types including their textures and unique components. Learn the advantages and disadvantages of the different types of soil and what can be done to enhance each for increased fertility. Discover the types of plants that are best suited to each soil type: sandy, chalky, clay, peat, silt and loam. Discover the secrets of creating great soil by use of organic, natural materials. Module 10 : Plant Selection and Care Learn the advantages of planting native species to enhance your garden and surrounding wildlife species Learn how to best use space constraints and other factors to adhere to when planning the spatial aspects of plant life. Learn about color themes and the color wheel so that the garden plants, shrubs and trees chosen complement the existing background and client preferences. Learn about the effect of sunlight and climate features in relation to plant selection. Module 11 : Plant Knowledge Understand plant reproductive systems: Asexual and sexual reproduction, plus a little plant physiology. Receive a brief introduction to plant classification for a beginning to what plants to use. Learn what plants work well in different gardens and the importance of matching certain plants together. Learn about exotic and tropical plants, the care they need and how to grow them in temperate climates. Module 12 : Low Maintenance Gardens/Planting How to identify high maintenance areas in an existing garden The different types of low maintenance gardens How to use gravel, soil, and turf to make the garden maintenance lower How planting few varieties, but more in number is a solution Module 13 : Sustainability Why creating a garden with plants that are maintainable is important Why edible plants are sustainable Going native with plants for sustainability Reusing and Recycling Materials in the Garden Module 14 : Garden Maintenance How to reduce maintenance if it is getting out of control Pruning and deadheading for appropriate care of plants How to perform natural pest control Winterisation in a temperate climate is an essential part of owning a garden Module 15 : Equipment What equipment you will need to run a garden design & maintenance service How to choose the right tools for each job What each piece of equipment is capable of About racks & stakes for vine plants Module 16 : Pest Control How to define and identify common gardening pests The difference between natural and chemical pesticides How to garden based on the pests in your garden How to monitor the pests in your garden to determine if a treatment plan is working Module 17 : Solutions to Difficult Gardens About adding container plants to keep the plants owners love without possible difficulties How changing irrigation and watering systems can make a difficult garden easier to manage About adding new plants with an eye towards low maintenance or new landscaping for easier gardens How sometime starting over is the best option Module 18 : Vegetable and Herb Gardens What to plant How to plant vegetable and herb gardens How to fertilize the garden About canning Module 19 : Running Your Own Gardening Business About tailoring your services to meet the needs of groups of customers How to build a website presence How to price your service Why customer service is essential Module 20: Marketing and Social Media About website business marketing About marketing and social media for a bricks and mortar company Why networking is still important About advertising costs Module 21: Health and Safety Health and safety laws, including OSHA guidelines The responsibilities of an employer, employee and safety officer The risks involved in gardening The employee training requirements Module 22: Insurance, Tax, and Record Keeping An overview of the types of insurance required The income business tax structure Record keeping and software: you will need to have detailed records for taxes, which is made easier by software Benefits of hiring an accountant Module 23: How to Build Raised Flower Beds Benefits of raised beds Materials to use for raised beds Ideal dimensions for raised beds Step by step directions of how to make a raised bed Module 24: How to Lay a Patio What is a patio What is an ideal size for a patio What materials to use for a patio Materials needed to lay a patio Module 25: Decking Planning a deck Ideal Placement of a deck Choosing the material to build it with Tools needed Module 26: How to Erect a Garden Fencing The importance of fencing What factors to consider while deciding upon a fence type Choosing the best option for a particular garden The types of fences available and where to use them Module 27: How to Turf a Garden/Lay a Lawn Choosing the right grass or turf for the lawn How to prepare the soil for turf How to take care of turf to establish a lawn A step by step guide to laying turf Module 28: How to Lay Artificial Grass Areas Why there is a need for artificial turf The types of turf available Calculation of cost and material Material you will need Module 29: How to Build a Garden Pond Choosing the right site Selecting the correct lining Material and tools needed to build the pond Step by step instructions to build a basic pond

Garden Design & Maintenance
Delivered Online On Demand
£50