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Close more deals and boost the performance of any sales team. This course is designed to make you more effective and efficient as you pursue your sales goals. Learn how to: attract customers Stand out in the crowd Build support for your initiatives If you're already working in sales or looking for a lucrative and enjoyable future career, effective selling is a valuable skill that you definitely need to master. So enrol in the course today to learn all the knowledge and skills related to Sales. Along with this Sales course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Sales Bundle Consists of the following Premium courses: Course 01: Sales Training Course 02: Sales: Psychology of Customers Course 03: Strategic Business Management Course 04: Operation Management and Retailing Course 05: Retail Strategy Course 06: Purchasing & Procurement Course - Level 3 Course 07: Visual Merchandising Course 08: How To Build Sales Funnels With ClickFunnels Course 09: Compliance & Business Risk Management Course 10: Financial Modeling Using Excel Course 11: Customer Relationship Management Learning Outcome Principles, persuading and negotiating Develop a winning mindset Win over clients, build strong working relationships Close deals successfully Handle deals and negotiations to dispute with confidence Learn to communicate effectively Deliver engaging presentations A detailed overview of customer-focused selling Techniques for closing more deals in any environment Enrol now in Sales to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sales expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Sales Training Section 01: Introduction Section 02: Belief Section 03: Authenticity Section 04: Establishing Trust Section 05: Selling Results Section 06: Selling Value Section 07: Experience of Value Section 08: Action Plan! Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sales bundle. Requirements This Sales course has been designed to be fully compatible with tablets and smartphones. Career path Studying this course could open the door to various fulfilling and future-proof careers in a sales or marketing setting, such as: Sales Representative Sales Manager Executive Consultant Marketing Assistant Marketing Associate Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Tired of browsing and searching for a Professional Boundaries - CPD accredited course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Professional Boundaries - CPD accredited bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Professional Boundaries - CPD accredited course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Professional Boundaries - CPD accredited and help you along your learning journey. Advanced audio-visual learning modules of these Professional Boundaries - CPD accredited courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Professional Boundaries - CPD accredited, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Professional Boundaries - CPD accredited Bundle Consists of the following Premium courses: Course 01: Professional Boundaries Course 02: Workplace Confidentiality Course 03: Working Effectively Across Cultures Course 04: Conflict Management Course 05: People Management Skills Level 3 Course 06: Team Management Course 07: Assertiveness and Self Confidence Development Course 08: Customer Relationship Management Course 09: Team Building Masterclass Course 10: Emotional Intelligence and Human Behaviour Course 11: Workplace Safety Course 12: Health, Safety & Laws at Workplace | Online Course Course 13: Preventing Workplace Violence and Harassment Level 3 Course 14: Online Workplace First Aid Level 3 Course Enrol now in Professional Boundaries - CPD accredited to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Professional Boundaries - CPD accredited expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum: Professional Boundaries: Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks ***And 13 more courses*** CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Professional Boundaries - CPD accredited bundle. Requirements Our Professional Boundaries - CPD accredited course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Professional Boundaries - CPD accredited expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course Professional Boundaries absolutely Free! Other PDF Certificates are available for £6 each. Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Professional Boundaries absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer ! Save Up To £4,169 and get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 11-in-1 extensive bundle that has everything you need to succeed in Entrepreneurship and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Entrepreneurship bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Entrepreneurship course that will enhance your skills and prepare you for the competitive job market. Also, our Entrepreneurship experts are available for answering your queries and help you along your learning journey. Advanced audio-visual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Entrepreneurship, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Entrepreneurship Bundle Consists of the following Premium courses: Course 01: Entrepreneurship Training Course 02: Business Plan for Entrepreneurs Course 03: Basic Business Finance Course 04: Level 3 Tax Accounting Course 05: Strategic Planning and Analysis for Marketing Course 06: Business Branding Course 07: Sales: Psychology of Customers Course 08: People Management Skills Level 3 Course 09: Performance Management Course 10: Customer Relationship Management Course 11: Leadership & Management Diploma Benefits you'll get choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and internationally renowned experience without leaving your home How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Entrepreneurship Courses expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Entrepreneurship Training Introduction Entrepreneurship and Innovation The Entrepreneurial Mindset Introduction to Idea Generation Business Models Writing and Evaluating Business plan Fundraising The Reasons Why New Businesses Fail Green Entrepreneurship A Sustainable Development Challenge CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This Entrepreneurship Courses has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Are you passionate about makeup? If you are looking for a career in the makeup industry, then the Make-up Artist Complete Bundle course is designed for you. The Make-up industry is one of the most growing industries around the world. The Make-up Artist Complete Bundle provides comprehensive training for making you an expert professional. The course contents are designed in line with the practical problems. You will be introduced to the latest technologies and tools used in the makeup industry. Master professional beauty skills and become a top nail technician and make-up artist by taking the advanced Makeup Artist Complete Bundle course. Along with this Make-up Artist Complete Bundle, you will get 11 Career development courses, an original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. This Make-up Artist Bundle Consists of the following Premium courses: Course 01: Make-up Artist Course 02: Online Nail Technician Diploma Course 03: Hairdressing Level 3 Course 04: Professional Photography Diploma Course 05: Ayurveda Healing Certificate Course 06: Aging and Longevity Secrets Course 07: Diet and Nutrition Complete Food Composition Diploma Course 08: Food Allergen Awareness Course 09: Personal Hygiene Course 10: Infection Prevention Training Course 11: Customer Relationship Management Many beauty professionals have lots of opportunities to express their creativity through beauty products application. This Make-up Artist Complete Bundle will not only provide lessons on cosmetics and makeup but will also teach you about nail designing and manicure and skincare. If you want to be an expert in beauty, make-up, nail design & care as well as skincare then this Make-up Artist Complete Bundle is meant for you. Register and start learning now the appropriate skills for your personal or business benefits. In the interactive Make-up Artist - Complete Bundle course, you'll learn all the beauty and makeup essential knowledge needed to thrive in the fashion industry. You'll learn how to applybase and eye makeup, how to enhance the lips, cheeks and brows, how to apply bridal and special occasion makeup, work with nail art, and more. By completing the course, you'll gain expertise in all types of makeup, with contouring and highlighting tips as well as techniques for mastering manicures. Become a beauty expert by enrolling today! Curriculum: Course 01: Make-up Artist Make-up Beauty Brushes Your Makeup Kit Etiquette On Set How to Use Color Correctors Film & Television Makeup Artistry Tattoo Covering Tips On Natural Beauty Makeup Tips On Glamour Makeup How To Tips for Teenage Makeup Makeup Tips for Sophisticated Ladies Airbrush Makeup Bridal Makeup Eyes and Lips Be Camera Ready And many more... Skin Care Skin Care and Tanning Facials Hair Removal Options Dermaplaning Esthetician Tools Know your Toxic ingredients LED Light Therapy Microneedling Natural and Chemical Peels Skincare Using Spices Skin Disorder and Diseases Sugaring Tinting How To Be and Get Camera Ready Why No Microdermabrasion Skin Care 5 Food Knowledge Skin Care 6 Skincare Using Spices Things To Know As a Beauty Professional Aromatherapy and Essential Oils Detox Your Deodorant Dry Brushing Face Masks Find Your Perfect Color Go Earthing Good Morning Detox Hot Flashes Luxury Spa Treatments at Home How to Conceal and Correct Under Your Eyes And many more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 135 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Make-up Artist - Complete Bundle. It is available to all students, of all academic backgrounds. Requirements Our Bundle is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path The Make-up Artist Complete Bundle will be useful and would be beneficial for every kind of occupations and careers for women like: Beauty Gurus Cosmetologist Makeup Artist Manicurist Spa Businessmen. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Make-up Artist) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Flash Sale Now On | 11-in-1 Bundle | CPD Certified | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180 | Lifetime Access

Flash Sale Now On | 11-in-1 Bundle | CPD Certified | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificate + SID-Worth 180 | Lifetime Access

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Marketing will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this course will help you keep ahead of the pack. Marketing incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this course will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the course, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this Marketing Bundle? Course 1: Marketing Fundamentals Course 2: Business Branding Course 3: Social Media Marketing Training Course 4: Phone-Based Customer Service Course 5: Sales: Psychology of Customers Course 6: Facilities Management Level 3 Course 7: Applied Business Analysis Diploma Course 8: The Formula to Talk with Strangers Course 9: Effective Communication Skills Diploma Course 10: Stress Management Training Course 11: Decision-Making So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Marketing: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 1: Marketing Fundamentals Introduction Definitions Traditional vs Contemporary Marketing Management Orientations Understand your Customers Segmentation Course 2: Business Branding Business Course Promo Video Chapter1 Chapter2 Chapter3 Chapter4 Chapter5 Chapter6 Chapter7 Chapter8 Chapter9 Chapter10 Chapter11 Course 3: Social Media Marketing Training Module 01: Social Media Marketing Module 02: Sales Psychology Module 03: Business Branding Module 04: Search Engine Optimization Module 05: Facebook Marketing Module 06: YouTube Marketing Module 07: Instagram Marketing Module 08: Twitter Marketing Module 09: Pinterest Marketing Module 10: LinkedIn Marketing Module 11: Quora Marketing Course 4: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Course 5: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 6: Facilities Management Level 3 Module 01: Introduction to Facility Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facility Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 7: Applied Business Analysis Diploma Introduction to Business Analysis Business Processes Business Analysis Planning and Monitoring Strategic Analysis and Product Scope Solution Evaluation Investigation Techniques Course 8: The Formula to Talk with Strangers Course Overview Marketing The Formula Summary End Course 9: Effective Communication Skills Diploma Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Decision-Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements This course has been designed to be fully compatible with tablets and smartphones. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Give a compliment to your career and take it to the next level. This Travel & Tourism bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Travel & Tourism bundle will help you stay ahead of the pack. Throughout the Travel & Tourism programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the Travel & Tourism sector. Along with this Travel & Tourism course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Travel & Tourism Bundle Consists of the following Premium courses: Course 01: Travel & Tourism Course 02: Hotel Management Level 3 Course 03: Concierge Course 04: Event Planning Course 05: Travel Blogger Course 06: Catering Management Course 07: Customer Service Course 08: Working Effectively Across Cultures Course 09: Customer Relationship Management Course 10: Professional Photography Diploma Course 11: Time Management Training Enrol now in Travel & Tourism to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the Travel & Tourism course included in a one-time fee Accessible, informative Travel & Tourism modules of the course designed by expert instructors Learn about the Travel & Tourism course at your ease - anytime, from anywhere Study the Travel & Tourism course from your computer, tablet or mobile device CPD accredited Travel & Tourism course - improve the chance of gaining professional skills Curriculum: Course 01: Travel & Tourism Module 01: Introduction to Travel & Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry And much more... CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Travel & Tourism bundle. Requirements This Travel & Tourism course has been designed to be fully compatible with tablets and smartphones. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Best Price Of The Market Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Pool Maintenance bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Pool Maintenance bundle will help you stay ahead of the pack. Throughout the Pool Maintenance programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Pool Maintenance course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Pool Maintenance Bundle Consists of the following Premium courses: Course 01: Pool Maintenance Course 02: Diploma in Water Treatment Course 03: Diploma in Water Chemistry Course 04: Customer Relationship Management Course 05: Manual Handling Level 2 Course 06: Handyperson Course 07: Electronic & Electrical Devices Maintenance Course 08: COSHH Training and Safety - Level 2 Course 09: Health and Safety Executive Course 10: Emergency First Aid and Incident Management at Work Course 11: RIDDOR Training Enrol now in Pool Maintenance to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the Pool Maintenance course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Pool Maintenance expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Course 01: Pool Maintenance Module 01: Maintenance Equipment Module 02: Cleaning and Maintenance Module 03: Chemical Balance of Water Module 04: Water Quality Maintenance Module 05: Pool Safety CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course bundle. Requirements This Pool Maintenance course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.