Tired of browsing and searching for a Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health and help you along your learning journey. Advanced audio-visual learning modules of these Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health Bundle Consists of the following Premium courses: Course 01: Cognitive behavioural therapy Course 02: Mental Health Laws and Awareness - Level 2 Course 03: Level 3 Mental Health and Adolescent Course Course 04: Learning Disability Awareness Course 05: Addiction and Mental Health - Dual Diagnosis Course 06: Biohacking Your Physical and Mental Health Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 08: Palliative and End of Life Care Training- Level 5 Course 09: Treating Post Traumatic Stress Disorder Course 10: Designated Safeguarding Lead (DSL) Complete Diploma Course 11: Domestic Violence and Abuse Awareness - Level 2 Course 12: Leadership & Management Diploma Course 13: Time Management Course 14: Personal Hygiene Enrol now in Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificates: Free (for Course 01) Hard Copy Certificates: Free (for Course 01) Curriculum of Bundle Course 1: Cognitive Behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 02: Mental Health Laws and Awareness - Level 2 Module 01: The Mental Capacity Act Module 02: Interface with Legislation, Policy and Procedures Module 03: Deprivation of Liberty Safeguards Module 04: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 05: Mental Health Legislation and Services Module 06: Liberty Protection Safeguards (LPS) Course 03: Level 3 Mental Health and Adolescent Course Introduction Child Psychology Attachment and Relationship Building Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia Dealing With Autism, ADHD and Dyslexia The Self Harming Behaviour Mental Health Treatment and Medicine Mental Health over Life Span in UK Mental Health Related Legislations in the UK Course 04: Learning Disability Awareness Learning Disability and Mental Health Learning Disability Nursing Psychosocial Interventions Psychodynamic Approaches Care Planning in Mental Health Settings Nursing Models and Behavioural Interventions The Future of Learning Disability Nursing Future Spheres of Practice for Learning Disability Nursing Course 05: Addiction and Mental Health - Dual Diagnosis Drugs and Effects Addictions & Mental Health Harm Minimisation & Optimal Health Brain Works - Neurophysiology Trauma Model & Keys to Treatment Course 06: Biohacking Your Physical and Mental Health Introduction Sleep - So MUCH More Than Just Rest Blue Light & Red Light Mindfulness & Movement What You Put In Your Mouth is KEY! Hidden Secret - 'Cryotherapy' Importance Of PURE Air Final Thoughts & Recommendations Course 07: Food and Mood: Improving Mental Health Through Diet and Nutrition Module 01: Introduction to Food & Mood Module 02: The Relationship between Nutrition and Mental Health Module 03: The Second Brain: Trust Your Gut Module 04: Diet and Mental Health in Adults Module 05: Trends in Food Consumption and Mental Health Module 06: Stress Can Make You Fat Module 07: Disorders of Mood and Behaviour Course 08: Palliative and End of Life Care Training- Level 5 Introduction Identification of the Stage of Illness Palliative Care Holistic Assessment Advance Care Planning Care at the End of Life Care after Death Legal Issues Glossary of Terms Appendices Course 09: Treating Post Traumatic Stress Disorder Introduction Understanding Trauma & PTSD Integrating CBT, DBT, ACT Techniques into Your Life Managing Your Anxiety & PTSD Stop Avoiding and Start Living Again Handling Difficult Thoughts of Trauma Coping with Memories, Flashbacks, Nightmares, and Intrusions Surviving and Thriving as You Look Ahead Conclusion Course 10: Designated Safeguarding Lead (DSL) Complete Diploma Safeguarding Children Introduction to Safeguarding Laws and Guidance Child Abuse Child Sexual Exploitation Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do after Referral Record Keeping Safeguarding Vulnerable Adults Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 11: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Course 12: Personal Leadership and Influencing Skills Getting Started The Evolution of Leadership Situational Leadership Personal Inventory Modelling the Way Inspiring a Shared Vision Challenging the Process Enabling Others to Act Encouraging the Heart Basic Influencing Skills Setting Goals Course 13: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 14: Personal Hygiene Introduction Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health bundle. Requirements Our Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Having this Cognitive Behavioural Therapy (CBT), Anxiety & Mental Health expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Overview Help your community by understanding the impact of severe mental conditions and be able to administer help and support. This course aims to educate you in the serious implications that Anxiety and Depression can have on an individual, and how to treat them. The Cognitive behavioural therapy course provides essential information for diagnosing the associated disorders and describes how Cognitive Behavioural Therapy (CBT) can reliably treat them. It will also help you distinguish the conditions from inaccurate media representation and differentiate them from other minor issues. The necessity of maintaining Mental wellbeing in the nation can be supported with your knowledge from this course. Please Note: Occupational Therapists and Clinical Psychologists must be registered with the Health and Care Professions Council (HCPC), which is the statutory regulator of the professions. Please note, that completion of the course does not entitle a person to join the HCPC Register or use the protected titles of Occupational Therapist or Clinical Psychologist. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Cognitive behavioural therapy. It is available to all students, of all academic backgrounds. Requirements Our Cognitive behavioural therapy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 29 lectures • 03:35:00 total length •What is 'Stress'?: 00:09:00 •How does 'stress' affect us?: 00:09:00 •Why do we experience 'stress' differently?: 00:10:00 •'Good stress' (Eustress) Vs 'Bad stress' (Distress): 00:09:00 •'Stress' and 'Burnout': 00:09:00 •Coping with stress as an individual: 00:09:00 •Low ability (inability) to cope with stressors: 00:07:00 •What do people use to cope with stress?: 00:10:00 •'Addictions' and Coping with 'Stress': 00:09:00 •'Breathing' in Stress Management: 00:08:00 •Stress-Reducing Techniques: 00:10:00 •Medication Treatments (Pharmacology) - Part 1: 00:06:00 •Medication Treatments (Pharmacology) - Part 2: 00:04:00 •Nutrition and 'Stress' - Part 1: 00:04:00 •Nutrition and 'Stress' - Part 2: 00:06:00 •What do we call 'anxiety'?: 00:06:00 •What is the difference between 'stress' and 'anxiety'?: 00:07:00 •When does 'anxiety' become an 'anxiety disorder'?: 00:05:00 •Generalised Anxiety Disorder (GAD): 00:08:00 •Social Anxiety Disorder (Social Phobia): 00:08:00 •Panic Disorder: 00:07:00 •'Addictions' and Anxiety Disorders: 00:10:00 •Psychotherapy for Anxiety Disorders: 00:08:00 •Cognitive Behavioural Therapy (CBT) for Anxiety Disorders: 00:09:00 •Mindfulness & Mindfulness Based Therapy (MBT): 00:11:00 •Medial Treatments (Pharmacology): 00:05:00 •Anxiety-Reducing Techniques: 00:10:00 •Good Bye and Thank You!: 00:02:00 •Assignment - Cognitive behavioural therapy: 00:00:00
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Unlock the power of play with our Play Therapy and Child Counselling course bundle! This comprehensive bundle is designed to provide you with the knowledge and skills needed to make a meaningful impact in the lives of children and young people. The first course in the bundle is QLS-endorsed, and as a bonus, you'll receive a QLS hardcopy certificate for free, highlighting your commitment to professional development. In addition, the remaining 10 courses are CPD-QS accredited, ensuring their relevance and credibility in the field. Throughout the courses, you'll learn how to effectively implement play therapy techniques, understand child protection and safeguarding, explore educational psychology and child development, gain insights into child counselling and youth work, and much more. With a focus on proper application, these courses will equip you with the knowledge and skills necessary to excel in this field. As the demand for qualified professionals in play therapy and child counselling continues to grow, this bundle presents a unique opportunity to enhance your expertise and open doors to various career opportunities. Whether you're a childcare professional, teacher, counsellor, social worker, or youth worker, this bundle is tailored to meet your needs and help you achieve your career goals. This Emotional Intelligence and Human Behaviour Bundle Package includes: Course 01: Diploma in Emotional Intelligence and Human Behaviour and Human Behaviour at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Mindfulness & Emotional Intelligence Training Course 02: Mental Health Awareness Course Course 03: Career Coaching Course 04: Counselling Skills Training Course 05: Leadership and People Management Diploma Course 06: Workplace Team Networking Diploma Course 07: Personal Development Masterclass Course 08: Developing Interpersonal Skills Course Course 09: Conflict Management Training Course 10: Self-Help Psychology: Mental Freedom Why Prefer This Emotional Intelligence and Human Behaviour Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Emotional Intelligence and Human Behaviour bundle courses, you will be able to learn: Master the principles and techniques of play therapy, utilising toys, games, and creative activities to promote emotional healing and development in children. Gain a deep understanding of child protection and safeguarding, including legal and ethical responsibilities in working with children and young people. Explore educational psychology and child development theories, understanding the impact of environmental factors on children's well-being and learning. Develop skills in child playwork, including planning and facilitating play sessions, managing challenging behaviours, and promoting inclusion and diversity. Acquire knowledge in child counselling and youth work, including assessment techniques, therapeutic interventions, and effective communication skills. Learn strategies for identifying and managing challenging behaviours in children, including behaviour modification and positive discipline techniques. Gain awareness of child neglect and abuse, recognizing signs and symptoms, understanding reporting procedures, and addressing the impact on children's well-being. ***Curriculum breakdown of Emotional Intelligence and Human Behaviour*** Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) How is the Emotional Intelligence and Human Behaviour Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Childcare professionals, including childminders, nursery workers, and playgroup leaders, looking to enhance their skills and knowledge in play therapy and child counselling. Teachers and teaching assistants working in primary and secondary schools, seeking to understand the psychological and developmental aspects of children and how play therapy can be incorporated in education. Counsellors and therapists who wish to specialise in working with children and young people, looking to expand their expertise in play therapy and child counselling techniques. Social workers and support workers involved in child welfare and child protection services, seeking to deepen their understanding of child development, safeguarding, and therapeutic interventions. Youth workers and community workers, looking to incorporate play therapy and child counselling approaches in their work with children and young people. Career path This bundle will give you an edge in various professions, such as: Play Therapist, £35,000 per year Child Counsellor, £30,000 per year Child Protection Officer £40,000 per year Educational Psychologist, £45,000 per year Childcare Manager, £32,000 per year Youth Worker, £26,000 per year Social Worker, £35,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included
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Buy Big. Save Big! Offer Ends Soon, Hurry Up!! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Courses in A Bundle. If you wish to gain a solid and compact knowledge of and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Certificate in Mental Health Through Diet and Nutrition at QLS Level 3 10 Additional CPD Accredited Premium Courses - Course 01: Mental Health Awareness Course Course 02: Mental Health First Aid Course 03: Counselling and Psychotherapy Course Course 04: Diet for Health, Beauty & Weight Loss Course 05: Mediterranean and Okinawa Diets Course 06: Nutrition and Hydration Course 07: Food Allergy Awareness Course 08: Vegan Nutrition Training Course 09: Herbalist Training Course 10: Personal Hygiene Course Success becomes a lot simpler with this Bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the Bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials are designed by experts, and you can access them easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle? Upon successfully completing the bundle, you will receive a free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Bundle and take a step toward a brighter future! *** Course Curriculum: *** Here is the curriculum breakdown of The Bundle Courses: Course 01: Certificate in Mental Health Through Diet and Nutrition at QLS Level 3 Module 01: Introduction to Food & Mood Mental Health Mental Health Problems The Role of Diet in Health Holistic Health Preferable Recommendations Module 02: The Relationship between Nutrition and Mental Health Protective Factors for Mental Health Risk Factors for Mental Health Consuming Processed Foods and Additives The Role of Food in Preventing Mental Health Problems The Role of Diet in Relation to Specific Mental Health Problems Module 03: The Second Brain: Trust Your Gut Essential Diet: Nourish the First and Second Brains Stress and Digestion Neurotransmitters Food Nourishes Your Brain, Mind, and Emotions Symptoms of Low Stomach Acid Production Module 04: Diet and Mental Health in Adults Diets Value for Mental Health Mediterranean Diet Gut and Psychology Syndrome Diet Atkin's Diet (Carnivore) Paleolithic (Paleo) Diet Modified Carnivore Ketogenic Diet Anti-Inflammatory Diet Key facts Module 05: Trends in Food Consumption and Mental Health Changing Patterns of Food Consumption What We are Eating Now The Impact of Food Production Techniques on the Diet Module 06: Stress Can Make You Fat Stress is Causing Them to Gain or Retain Weight Social Stress: When Life Circumstances Conspire to Make You Fat Stress, Fat, and the Microbiome Inflammation and Your Brain The Power of Probiotics The Empowering Diet Module 07: Disorders of Mood and Behaviour Mood Disorders Attention Deficit Hyperactivity Disorder (ADHD) Schizophrenia Alzheimer's Disease Bipolar Disorder Anxiety Disorders Course 02: Mental Health Awareness Course Introduction Childhood And Adolescent Psychiatric Disorders Anxiety and Stress Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Social Attitudes To Mental Illness Dealing with Stress in the Workplace Additional Reading Materials Course 03: Mental Health First Aid Module 1: Introduction to Mental Health Module 2: Overview of Mental Health First Aid Module 3: Childhood and Adolescent Psychiatric Disorders Module 4: Stress and Anxiety Disorders Module 5: Schizophrenia Module 6: Personality Disorders Module 7: Mood Disorders Module 8: Eating & Sleeping Disorders Module 9: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Social Attitudes to Mental Illness Module 12: Mental Health Legislation and Services Module 13: Mental Health in the Workplace Module 14: Approach and React To People in Mental Health Crisis Course 04: Counselling and Psychotherapy Course Module 1: Introduction to Counselling Module 2: Types of Counselling Module 3: Introduction to Psychotherapy Module 4: Therapeutic Relationship Module 5: Counselling and Psychotherapy Module 6: Dynamic Psychotherapy Module 7: Mental Health Conditions Module 8: Mental Disorders Module 9: Psychotherapy Healing Course 05: Diet for Health, Beauty & Weight Loss Module 1: What is Beauty? Module 2: How does Diet Affect Body and Beauty? Module 3: The 'Fat' Controversy? Module 4: Protein Dilemma Module 5: The Case of Ageing Diet to Look Younger Module 6: Detoxification for Beauty Module 7: Diet for Glamourous Skin Module 8: Strong and Healthy Hair Module 9: Diet for a Glimmering Smile Module 10: Weight Loss Course 06: Mediterranean and Okinawa Diets Module 1: Introduction to the Mediterranean Diet Module 2: Healthy Aspects of a Mediterranean Diet Module 3: Foods of the Mediterranean Diet Module 4: Preparing a Mediterranean Diet Module 5: Nutritional Values of a Mediterranean Diet Module 6: Losing Weight with a Mediterranean Diet Module 7: Introduction to Okinawa Diet Module 8: History of the Okinawa Diet Module 9: Foods of the Okinawa Diet Module 10: Nutritional Details Course 07: Nutrition and Hydration Module 1: Introduction to Nutrition Module 2: Nutrients Module 3: Malnutrition Module 4: Nutritional Support Module 5: Hydration Module 6: Dehydration Module 7: Need for Water Course 08: Food Allergy Awareness Module 1: Basics of Food Allergens Module 2: Allergen Guidance for Food Businesses Module 3: Allergen Guidance for Consumers Module 4: Allergic Reactions and Treatments Course 09: Vegan Nutrition Training Introduction Vegan Basics Setting Up A Healthy Vegan Diet How To Lose Fat & Build Muscle On A Plant-Based Diet Avoiding Mineral & Vitamin Deficiencies As A Vegan Different Dieting Tips Course 10: Herbalist Training Introduction to Herbal Medicine Regulations and Safety Introduction to Botany Chemistry of Herbs Preparation of Herbal Remedies Herbal Hair and Skin Care Herbalist Approach and Conventional Herbal Medicines Herbs from the Bible and China Ayurvedic Medicine Aromatherapy Creating a Successful Herbal Business Course 11: Personal Hygiene Course Module 1: Introduction to Personal Hygiene and a Brief History Module 2: Looking Clean, Smelling Clean Module 3: Improving and Maintaining Oral Health Module 4: Care of the Eyes Module 5: Ear Care Secrets Module 6: Foot & Nail Care in Personal Hygiene Module 7: Hair Care: Hygienic Ways Module 8: Hygienic Approach to Skin Care Module 9: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path The bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Certificate in Mental Health Through Diet and Nutrition at QLS Level 3 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery)
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
In our VUCA (Volatile, Uncertain, Complex, Ambiguous) world, organizational resilience is key to adapting, surviving, and thriving. The world is experiencing a level of disruption and business risk not seen in generations. Some companies freeze and fail, while others innovate, advance, and even thrive. The difference is resilience. As crises become more frequent, the ability to thrive in crises is now essential. The Oxford English Dictionary defines resilience - in an organizational context - as 'the capacity to recover quickly from difficulties'. A resilient business is one which is capable not of just withstanding shocks and disruptions in the business environment, but also capable of adapting to and taking advantage of them. It is more than simply bouncing back after a crisis or being an agile organization. Business Resilience Fundamentals training and supporting certification are underpinned by the publication BUSINESS RESILIENCE: A practical guide to sustained progress delivered at pace. It provides a cohesive, practical guide to building business resilience, enabling leaders to implement an effective framework in an inclusive and sustainable way. Participants will be guided on implementing and adapting a range of tools to build and enhance organizational resilience. This course will help participants to ensure their organization is better prepared for the next crisis and to anticipate fluctuations in the business environment to take advantage.
Essential trauma awareness training on the causes, symptoms and best ways to treat PTSD Join our expert tutor live online to deepen your understanding of trauma and our responses to it – recovery is possible… Accredited CPD Certificate: 6 hours Length: 1 day (9.15am - 4.00pm GMT) Excellent online trauma course! I've worked with complex trauma for over 5 years and there was still plenty for me to take away...KAT MARLOW, PSYCHOTHERAPIST Why do some people become traumatised and others not? What makes an event traumatic? Why are the symptoms of trauma so many and varied? What happens if someone freezes – or experiences a shutdown or dissociative response – during a traumatic event? Live Online Training – Join Ros Townsend on Tues 16th April 2024 to find out the answers to these questions, and many more… You’ll also have time to ask your own questions and benefit from the group discussions. Once you’ve booked you’ll receive emailed confirmation – you’ll get your Zoom link the day before the event. Limited numbers – book soon to ensure your place. BONUS RECORDING – the training is recorded, in case anyone experiences technical difficulties on the day, so you will also get a recording for a limited time afterwards to maximise your learning. This inspiring and helpful online course with Ros Townsend, a highly experienced psychotherapist and trainer who specialises in treating trauma, will give you a thorough, clear understanding of how and why we can be impacted by traumatic events, what is happening in our brains, what causes post-traumatic stress (PTS) symptoms, why we respond in different ways (fight, flight, freeze or shutdown/dissociation), how to help someone who is suffering, when to seek professional help – and more. Why take this course Suffering from trauma, whether from a single incident or multiple events spread over the course of many years, can have a significantly detrimental impact on a person’s mental and physical health, and their quality of life. It can also greatly affect the lives of those around them. Since the Covid-19 Pandemic, more people than usual have experienced extremely stressful, distressing and/or frightening events, and many are finding that it has left them with symptoms of post-traumatic stress which can, in themselves, be very frightening. Recovery is possible – understanding is key Understanding what causes PTSD symptoms, how our brains and bodies react to distressing events and what makes us vulnerable to becoming traumatised, are all key to successful recovery. This knowledge creates a firm foundation on which to build successful coping strategies and clarifies what needs to happen to enable successful self-help and recovery. During the day you will also gain a clear understanding of how to spot the ‘early warning signs’ of trauma, before they go on to affect further areas of someone’s life, which red-flag signs indicate that it is time to seek professional help, and how trauma specialists are able to help people recover, from even the most difficult times, effectively – and lots more. Jam-packed full of essential information and important insights, real-life case studies and tips, this trauma course clarifies the different ways trauma can impact on people, leaving you better equipped to help support recovery and build resilience. It is an essential course for anyone who works with distressed people or who wishes to support someone they care for in their recovery from trauma, or for those simply wishing to better understand what they, or someone they care for, are experiencing. You will have plenty of time to ask questions throughout the day as the course is designed as a balance between structured learning, group discussion and activities (it is a live, expanded version of our shorter online course: Understanding Trauma). Ros is a brilliant teacher and presenter. She made the whole course interesting, engaging and informative as well as very supportive. She was also very patient with all our questions!GEMMA ROGERS, COUNSELLOR/COACH What you will learn A clear understanding of what trauma is – and the different survival responses we have evolved to help us deal with it What happens in our brains when we experience a traumatic event Why some people are affected by traumatic events, but not others What makes something ‘a trauma’ What symptoms may indicate that someone has been traumatised Why post-traumatic stress (PTS) occurs and the many different ways it can present The physical and psychological causes of post traumatic stress symptoms such as flash backs, hypervigilance, anger, poor sleep, poor memory, physical pain, difficulty thinking, digestive problems, low mood, apparent over-reaction to non-threatening situations Why PTS symptoms can develop years after a traumatic event The fight, flight and freeze response – its impact on our brain and body, and why it can be triggered inappropriately Why experiencing trauma in a passive survival state – such as freeze, shutdown or a dissociative state – can affect an individual particularly deeply How high emotional arousal impacts on our ability to think clearly Why our brains evolved this way Why some people experience trauma in a passive survival state such as freeze, shutdown or a dissociative state – and why we shouldn’t feel ashamed or guilty if we do The double whammy that comes with the ‘freeze’ response Why some sufferers experience ‘shutdown’ or dissociation as a result of trauma – and how this can lead to feelings of shame or guilt Why anger and other strong emotions can follow when someone comes out of a shutdown state during recovery from trauma How traumatic memories can stay ‘live’, keeping us on constant alert for danger ‘The straw that broke the camel’s back’: why one seemingly small event can tip someone into PTSD after years of exposure to other distressing events The importance of pattern-matching in understanding how our brains work Why post-traumatic stress triggers seemingly inappropriately extreme fear reactions The far-reaching impacts of unresolved trauma, including the development of co-morbid conditions and unhelpful coping strategies, such as addictions How unresolved trauma can lead to depression – the trauma / depression cycle Differences when treating single incident trauma, multiple trauma or ‘complex trauma’ When to seek professional help – spotting the ‘red-flag’ signs that you, or someone you care for, might need further support Where to find effective professional help An understanding of how the rewind technique works; its many advantages and applications The common elements of all effective treatments for post traumatic stress (PTSD) How we need to adapt traditional approaches to treating trauma for those experiencing shutdown or dissociative symptoms in the present Working holistically from the human givens approach The natural way we recover from distressing events What we all need as human beings to live emotionally healthy lives How to best employ self-help strategies to support your own recovery or to help others’ suffering from the effects of trauma How to build resilience and recover from symptoms How to access the ‘recovery zone’ Using breathing techniques with clients suffering from trauma Self-help strategies for improving your mental health and minimising traumatic symptoms A wonderfully informative course – I learned so much about traumaCOUNSELLOR Please note This live online training course is an expanded, live version of our shorter online course: Understanding Trauma. If you work with people with Complex Trauma, you may also like our attended workshops: Complex Trauma: Working effectively with challenging cases. Who this workshop is suitable for Anyone interested in understanding trauma and the many different ways it can present, the physical and psychological causes of post traumatic stress symptoms (PTSD), and what can be done to help – whether for personal or professional reasons. Anyone working with traumatised people including health and welfare professionals, such as: psychologists, counsellors, psychotherapists, mental health nurses, psychiatrists, school counsellors, student wellbeing officers, doctors, nurses, OTs, social workers, health visitors, youth workers, outreach, support workers, clinical psychologists, midwives, welfare officers, youth workers, hypnotherapists Anyone working with traumatised members of public services, such as: firefighters, police, paramedics and military personnel Family members of a traumatised individual who wish to understand more about how they can support their recovery or help them to access support Individuals wanting to understand more about their own experience of symptoms relating to trauma and learn more about what effective support is available – you will find the information on this course hugely helpful. Please note As the course deals with the subject of trauma, participants should be aware that discussion of specifically chosen examples of trauma and PTS symptoms will take place, for illustrative purposes, during the day. These will be generic examples for teaching purposes, however, and will not go into unnecessary detail or be voyeuristic or inherently distressing. Participants on the course will not at any stage be expected or put under pressure to discuss or disclose details of any personal experiences of a traumatic nature that they may have had. Course Programme The ‘Trauma: Patterns from the Past’ live online course starts at 9.15am and runs until 4.00pm. 9.15am Join the Zoom meeting 9.30am Introducing PTS 11.00am Comfort break and discussion 11.30am Understanding PTS 1.00pm Lunch break 1.45pm Red-flag signs – when to seek professional support 2.45pm Comfort break and discussion 3.00pm Self-help strategies 4.00pm Day ends This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. On completion of this training you’ll receive CPD certificates from the College and the CPD Standards Office.
Time Management and Productivity: On-Demand Effective time management reduces stress and helps you better adhere to commitments. This course is designed to help you identify personal and organizational priorities and gain better control of where you focus your attention. You will explore the importance of planning and organizing, and you will practice sorting through and setting priorities. You will also learn how to set better time boundaries and manage the demands of others. Working with a time management framework, you will use a set of practical techniques to organize and manage your work to better deliver on your commitments. Techniques for overcoming procrastination will be addressed, as well as strategies for dealing with information overload. What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned