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10325 Courses delivered Online

Computer Security Essentials

4.3(43)

By John Academy

Description: Do you wonder whether or not your computer is secure? Do you fear that someone might be looking through your files, copying, altering and erasing them? Do you feel that someone might be monitoring your every move on cyberspace? Not anymore!This course will provide a broad overview of cyber security concepts and practices. This Computer Security Essentials course provides students with an insight into topics like general information technology, network security, computer scripting and programming and data management. Who is the course for? Computer users Anyone with an interest in cyber security Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Computer security specialists Software developers Professional practice working for educational, political or governmental organisations. Higher information technology-related degree. Computer Security Essentials Computer Security Crackdown 00:30:00 Keep Your Security Software Updated 00:15:00 Implementing A Firewall 00:30:00 Antivirus and Antispyware 00:15:00 Protect Home Networks 00:15:00 Conclusion 00:15:00 Mock Exam Mock Exam- Computer Security Essentials 00:20:00 Final Exam Final Exam- Computer Security Essentials 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Computer Security Essentials
Delivered Online On Demand2 hours 40 minutes
£18

Making Tax Digital - UK HMRC

4.3(43)

By John Academy

Description: The Making Tax Digital - UK HMRC course explains the newly proposed UK Tax reforms and helps you to understand what your roles in it. The course helps you to understand HMRC's new changes in the tax system while is referred to as one of the biggest shakeups to the tax system in over the last 50 years. The new system is known as Making Tax Digital (MTD). Throughout the course, you will learn how to prepare for the changes. You will learn who will be affected by the new system. The course also illustrates why is it happening and when is it happening. Both individuals or a UK taxpayer and professional accountants will be benefitted from the course. Who is the course for? UK businesses and self-employed individuals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson Proper PROMO FREE 00:02:00 Introduction 00:09:00 The Requirements 00:03:00 The Timeline 00:06:00 Planning Checklist 00:10:00 Getting & Providing Support - Things to Consider 00:11:00 Changes ahead for accounting firms 00:09:00 Conclusion and Next Steps 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Making Tax Digital - UK HMRC
Delivered Online On Demand54 minutes
£18

Professional Certificate Course in Project Feasibility and Risk Management in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This course is designed to provide a comprehensive understanding of feasibility analysis and project risk management, including the different types of feasibility analysis, the characteristics of risk management, the significance of risk analysis and assessment, the need for project risk calculation, its various steps, and the challenges of global project management. Feasibility analysis and project risk management are essential components of successful project management. This course is designed to provide participants with a comprehensive understanding of feasibility analysis and project risk management, including the different types of feasibility analysis, the characteristics of risk management, the significance of risk analysis and assessment, the need for project risk calculation, its various steps, and the challenges of global project management. After the successful completion of the course, you will be able to learn about the following The meaning and type of feasibility analysis. The concept of project risk management and its characteristics. The significance of risk analysis and assessment. The need for project risk calculation and its various steps. The challenges of global project management. Feasibility analysis and project risk management are essential components of successful project management. This course is designed to provide participants with a comprehensive understanding of feasibility analysis and project risk management, including the different types of feasibility analysis, the characteristics of risk management, the significance of risk analysis and assessment, the need for project risk calculation, its various steps, and the challenges of global project management.Participants will learn about the different types of feasibility analysis, including technical, economic, operational, legal, and schedule feasibility. The course will cover the process of conducting a feasibility study, including analyzing project requirements, identifying stakeholders, assessing project risks, and evaluating project success criteria. The course will also cover the fundamentals of project risk management, including identifying, assessing, and managing project risks. Participants will learn about the characteristics of risk management, the significance of risk analysis and assessment, and the importance of implementing risk management plans to mitigate project risks.The course will conclude by discussing the challenges of global project management, including cultural differences, language barriers, time zone differences, and regulatory requirements. Participants will learn about strategies for overcoming these challenges to ensure project success. The course is delivered through a mix of theoretical content, practical case studies, and interactive exercises. Participants will work individually and in groups to develop their understanding of feasibility analysis and project risk management, and to apply their learning to real-life scenarios.By the end of this course, participants will have gained valuable knowledge and skills to become effective project managers. They will have a comprehensive understanding of feasibility analysis and project risk management, the ability to identify potential project risks, and the skills to create strategies to mitigate them. Participants will be equipped with the knowledge and skills needed to overcome the challenges of global project management and ensure project success. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Project Feasibility and Risk Management - N Self-paced pre-recorded learning content on this topic. Professional Certificate Course Project Feasibility and Risk Management Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Project Managers Project Coordinators Project Analysts Business Analysts Team Leaders Department Managers Executives overseeing projects Consultants Engineers IT Professionals Marketing Managers Human Resources Managers Financial Analysts Operations Managers Supply Chain Managers Product Managers. Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Project Feasibility and Risk Management in London 2024
Delivered Online On Demand14 days
£33

How to Market and Sell your Short Stories

By iStudy UK

Selling short stories can be hard work, but through this training, I will show you how to sell your short stories to top paying magazines and anthologies. I will show you how find the right markets so you sell and get published more easily. How to sell your short stories over and over again and so maximise your earning from them. How to avoid having your stories rejected. You will learn techniques to make it easier for you to sell more short stories, and create an ongoing financial income. I've structured this course in a simple to follow way, that will show you how to start submitting your short stories to top paying markets immediately. Just follow the concise sections which cover all the crucial information you need to succeed. What you'll learn Learn how to research short story markets and choose the best ones to target. Have the required knowledge to be able to sell to short stories to paying magazines and anthologies. Requirements You should already be writing or planning to write short stories. Introduction Introduction FREE 00:02:00 Overview 00:01:00 The Basics Why Short Stories 00:01:00 Benefits 00:02:00 Selling v Licensing 00:03:00 Types of licencing rights part 1 00:02:00 Types of licencing rights part 2 00:07:00 Copyright 00:02:00 How to Sell Your Stories Getting ready to sell 00:02:00 The common types of short fiction markets 00:03:00 Finding and choosing the right markets part 1 00:05:00 Finding and choosing the right markets part 2 00:04:00 Finding and choosing the right markets part 3 00:04:00 Finding and choosing the right markets part 4 00:02:00 Submitting Your Short Stories Submission basics- Research 00:08:00 Submission basics- Guidelines and Formatting 00:09:00 Types of submissions 00:04:00 Set up monitoring and keep writing 00:07:00 Dealing with rejections 00:04:00 Contracts Dealing with contracts 00:06:00 Making Your Stories Work Harder and Earn More Selling reprints 00:06:00 Selling foreign language rights 00:02:00 Selling audio rights 00:03:00 Publishing your stories independently 00:04:00 Putting it all together The story submission step-by-step process 00:04:00 Conclusion Final thoughts 00:01:00 Course Certification

How to Market and Sell your Short Stories
Delivered Online On Demand1 hour 38 minutes
£25

Machine Learning with Real World Projects

By Packt

Go from Beginner to Super Advance Level in Machine Learning Algorithms using Python and Mathematical Insights

Machine Learning with Real World Projects
Delivered Online On Demand29 hours 47 minutes
£338.99

Medical Secretary - Essential Skills

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary - Essential Skills will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary - Essential Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary - Essential Skills Bundle Course Course 01: Medical Secretary - Essential Skills Course 02: Communication Skills Course Course 03: Level 4 Time Management Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 5 Report Writing Course Course 07: Level 5 Negotiation Skills Course ***Others Included of Medical Secretary - Essential Skills Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary - Essential Skills: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Level 5 Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Medical Secretary - Essential Skills, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary - Essential Skills, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Secretary - Essential Skills is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Medical Secretary - Essential Skills
Delivered Online On Demand42 hours
£12

Corporate Etiquette Training Program Online

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about corporate etiquette Understand the core competencies and principles of corporate etiquette Explore the various areas of corporate etiquette Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Corporate Etiquette Training Program Online Course Master the skills you need to propel your career forward in corporate etiquette. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive corporate etiquette training program online course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this corporate etiquette training program online course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective corporate etiquette practice and equip you with the essential skills, confidence and competence to assist you in the corporate etiquette industry. You'll gain a solid understanding of the core competencies required to drive a successful career in corporate etiquette. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in corporate etiquette. Enrol in this corporate etiquette training program online course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive corporate etiquette training program online course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this corporate etiquette can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This corporate etiquette training program online course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This corporate etiquette training program online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This corporate etiquette training program online course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:05:00 Module 02: Explain What is Corporate Etiquette Explain What is Corporate Etiquette 00:01:00 Module 03: Benefits of Corporate Etiquette Benefits of Corporate Etiquette 00:12:00 Module 04: Etiquette in Communication Etiquette in Communication 00:07:00 Module 05: Common Courtesy Expressions Common Courtesy Expressions 00:01:00 Module 06: List the Phrases for Greeting List the Phrases for Greeting 00:01:00 Module 07: Steps to Make Introductions Steps to Make Introductions 00:03:00 Module 08: Etiquette of Using Business Cards Etiquette of Using Business Cards 00:07:00 Module 09: Dining & Corporate Etiquette Dining & Corporate Etiquette 00:05:00 Module 10: Role of Body Language in Etiquette Role of Body Language in Etiquette 00:03:00 Module 11: Corporate Etiquette in Handshake Corporate Etiquette in Handshake 00:01:00 Module 12: Norms of Dressing Etiquette Norms of Dressing Etiquette 00:10:00 Module 13: Hofstede Model to Analyze Cultures Hofstede Model to Analyze Cultures 00:05:00 Module 14: Characteristics for Good Etiquette Characteristics for Good Etiquette 00:03:00 Module 15: Behaviors in Corporate Etiquette Behaviors in Corporate Etiquette 00:01:00 Module 16: Behaviors to Avoid in Etiquette Behaviors to Avoid in Etiquette 00:04:00 Final Assessment Assessment - Master In Corporate Etiquette 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Corporate Etiquette Training Program Online
Delivered Online On Demand
£19

Advanced Diploma in Child Psychology Course Online

By Study Plex

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 3 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about child psychology Understand the core competencies and principles of child psychology Explore the various areas of child psychology Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert child counsellor Advanced Diploma in Child Psychology Course Online Master the skills you need to propel your career forward in child psychology. This course will equip you with the essential knowledge and skillset that will make you a confident child counsellor and take your career to the next level. This comprehensive child psychology course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this child psychology course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective child psychology practice and equip you with the essential skills, confidence and competence to assist you in the child psychology industry. You'll gain a solid understanding of the core competencies required to drive a successful career in child psychology. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for child counsellor or for people who are aspiring to specialise in child psychology. Enrol in this child psychology course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive child psychology course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this child psychology can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This child psychology course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This child psychology course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This child psychology course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Babies from Birth to One Year About the Course and your Tutor 00:02:00 The Importance of Bonding 00:07:00 The Social and Emotional development: from birth to 1 yr 00:06:00 The Innate Reflexes of Newborn Babies 00:07:00 The Benefits of Testing at 'Milestones' 00:07:00 Stages and Sequences of Social and Emotional Development The Importance of Social and Emotional Development 00:05:00 The Ages and Stages that Children go through 00:12:00 The Main theories in Developmental Psychology 00:07:00 The Importance of Positive Role Models 00:07:00 The Barriers to Achieving the 'Milestones' 00:06:00 The Importance of Unconditional Love 00:06:00 Language and Linguistic Skills Development Forms of communication 00:04:00 What is 'Pre-linguistic' form of communication 00:04:00 The Active and the Passive Communication 00:05:00 The Importance of Opportunities in Development of the Skills 00:05:00 The Importance of Body Language 00:05:00 Cognitive Development The Importance of Cognitive Development 00:03:00 The Main Psychological Theories in Cognitive Development 00:06:00 The Appropriate Opportunities for Cognitive Development 00:04:00 The Unconscious Mind: Id, Ego and Superego. Psychoanalytical Theory 00:05:00 Thank You and Good Bye! 00:01:00 Supplementary Resources Supplementary Resources - Child Psychology Advanced Diploma 00:00:00 Assessment Assessment - Child Psychology Advanced Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Advanced Diploma in Child Psychology Course Online
Delivered Online On Demand
£19

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Pharmacy Technician: 'Pharmacy Assistant & Pharmacy Technician'

By Training Tale

This Pharmacy Assistant & Pharmacy Technician course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant & Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant & Pharmacy Technician course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant & Pharmacy Technician course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant & Pharmacy Technician course now and start your career in the UK's healthcare sector. Learning Outcomes Learning Outcomes After completing Pharmacy Assistant & Pharmacy Technician Bundle course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant & Pharmacy Technician Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Pharmacy Assistant & Pharmacy Technician Bundle Course Course 01: Pharmacy Assistant & Technician Course 02: Healthcare Management Training Course 03: Level 3 Diploma in Healthcare Support Course 04: Level 2 Award in Nutrition and Health Course 05: Ambulance Care Assistant Course 06: Level 3 Award in Health and Social Care Course Course 07: Martial Arts First Aid Course 08: Nursing & Prescribing Course 09: Diploma in Nurse Prescribing Course 10: Clinical Psychology Diploma Course 11: Mental Health Support Worker Other Benefits of this Bundle Course Free 11 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Course Curriculum of Pharmacy Technician: Pharmacy Assistant & Pharmacy Technician Module 1: An Overview of Pharmacy Assistant and Technician Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Module 3: Understanding Communication in Pharmacy Settings Module 4: Understanding the Pharmacy Team and Practices Module 5: Understanding Prescription and Dispensing in Pharmacies Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Understanding Inventory Control and Management in Pharmacies Module 8: Understanding Standard Operating Procedures (SOPs) Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology ----------------------- Assessment Method After completing each module of this Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Pharmacy Assistant & Pharmacy Techniciancourse, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant & Pharmacy Technician course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this Pharmacy Assistant & Pharmacy Technician course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Pharmacy Assistant & Pharmacy Technician qualification is beneficial for any healthcare profession or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included

Pharmacy Technician: 'Pharmacy Assistant & Pharmacy Technician'
Delivered Online On Demand4 days
£46