This is a very important course for those who do not feel much comfortable in handling any conflict or difficult conversation. The course provides a detailed roundup of the subject matter that will leverage the development of your conflict management power. Be prepared to handle even the most uncomfortable conversation tactfully. Through the coursework, the learners will be equipped with steps that can demonstrate clever ways to avoid a probable conflict or pacify a crucial conversation. The learners will get to learn how to deliver their message without hurting the opposite party and maintain a respected communication. Highlights of the course Learn how to avoid and manage conflicts Learn the elements that might ignite conflicts Discover the steps to pacify a crucial conversation Deliver message without hurting the opposite party Comfortably face a difficult conversation Who is this Course for? Conflict Management and Crucial Conversations is CPD Qualification Standards accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Management and Crucial Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our courses' are CPD Qualification Standards accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Preparing for your conversation Welcome FREE 00:01:00 INTRO FREE 00:05:00 Preparing your problem statement 00:06:00 Delivering your conversation Getting into the right state 00:07:00 Presenting your problem statement 00:04:00 Asking your critical question 00:03:00 Listening to the other person 00:05:00 Agreeing on next steps 00:03:00 Finishing the conversation 00:03:00 Conclusion 00:03:00 BONUS Section: examples Example 1 - breaking up 00:07:00 Example 2 - separation at work 00:07:00 Example 3 - Flatmate discussion 00:03:00 BONUS VIDEOS Bonus - Crucial conversations 00:03:00 Bonus - Feedback 00:04:00 Additional Resource Resource : Conflict Management and Crucial Conversations 00:00:00
Overview This comprehensive course on Ecommerce Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Ecommerce Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Ecommerce Management. It is available to all students, of all academic backgrounds. Requirements Our Ecommerce Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 10 lectures • 03:29:00 total length •Introduction to Electronic Commerce: 00:18:00 •E-Commerce Strategy and Implementation: 00:21:00 •Customer Service: 00:21:00 •Products, Brands, and Services: 00:30:00 •Content Planning and Production: 00:18:00 •Use of Social Networks: 00:19:00 •Marketing _ Advertising: 00:35:00 •Creating an Engaging User Experience: 00:14:00 •Transaction Management: 00:20:00 •E-Commerce Analytics: 00:13:00
Transform your human resource and payroll management skills with our comprehensive "Payroll, HR & HR Systems" course bundle! Gain a solid theoretical grounding with three QLS-endorsed courses: Payroll Management, HR (Human Resource), and Complete Guide to HR Systems. On successful completion, enjoy the prestige of owning a hardcopy certificate for each, showcasing your dedication and knowledge. But the learning doesn't stop there. Our bundle includes five additional CPD QS accredited courses, handpicked for their relevance to modern HR operations. Sage 50 Payroll for Beginners provides a thorough introduction to the popular payroll software, while Organisational Behaviour, HR and Leadership unpacks the intricacies of organisational dynamics. With Certificate in HR Audit, you can dive deep into internal HR procedures, and with Virtual Interviewing for HR and Safer Recruitment Training, you'll master the art of virtual recruitment and talent acquisition, a skill crucial in today's digital age. Key Features of the Payroll, HR & HR Systems Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Payroll, HR & HR Systems bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Payroll: Payroll Management QLS Course 02: HR (Human Resource) QLS Course 03: Complete Guide to HR systems 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sage 50 Payroll for BeginnersCourse 02: Organizational Behaviour, HR and LeadershipCourse 03: Certificate in HR AuditCourse 04: Virtual Interviewing for HRCourse 05: Safer Recruitment Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. This incredible, comprehensive 8-course bundle guarantees a holistic understanding of Payroll, HR Systems, equipping you with the theoretical knowledge to make a mark in your professional journey. Learning Outcomes: Gain a strong theoretical foundation in payroll management. Understand the principles and practices of Human Resource Management. Learn the use and application of HR systems. Comprehend the basics of Sage 50 Payroll. Develop insights into Organisational Behaviour and Leadership in HR context. Master the techniques of HR Audit. Equip yourself with virtual interviewing skills and safer recruitment practices. Our Payroll, HR & HR Systems course bundle delivers an in-depth, theoretical understanding of key HR topics. It brings together knowledge from various fields like payroll management, HR audit, and HR systems, providing a holistic perspective on the overall management of human resources. The bundle further highlights the importance of organisational behaviour, leadership, and safer recruitment practices - pivotal aspects in maintaining a harmonious and productive work environment. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path HR Manager (Salary range: £35,000 - £60,000) Payroll Specialist (Salary range: £25,000 - £40,000) HR Systems Analyst (Salary range: £30,000 - £50,000) Recruitment Specialist (Salary range: £22,000 - £35,000) Organisational Development Manager (Salary range: £45,000 - £70,000) Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.
The Innovative Portfolio Management Capability The nature of work has changed; a new structure must be adapted to help propel the Agile PMO across the enterprise. Factoring in innovation and strategic alignment as part of every project is the formula for achieving success. The PMO is uniquely positioned to operationalize and serve as a center of innovation excellence for the entire organization. Learn how to elevate PPM offices to digitally transform the enterprise through ecosystem enablement and emerging technology empowerment. How the PMO can lead innovation outcomes and accelerate business results How innovation systems can improve project quality and business strategy alignment How PMOs must become the center of excellence for innovation to help lead the agile and digital efforts across organizations
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access
Embarking on the 'Business Administration and Financial Management Level 2 Certification' is a journey towards mastering the art of corporate efficacy and financial astuteness. This course is a tapestry of essential skills, weaving through modules that transform learners into adept professionals. Imagine navigating the corporate world with ease, representing your organisation with poise and professionalism - this course makes it a reality. The curriculum dives into the essentials of effective administration, starting from portraying your company in the best light, to honing impeccable business writing and communication skills. The course then delves into the practicalities of business administration, imparting crucial knowledge on handling telephone communications, managing mail services, and shipping logistics. Learners will explore the intricacies of arranging travel and organising meetings and conferences, ensuring no stone is left unturned in preparing them for the dynamic business environment. Moreover, the time management, record-keeping, and filing systems modules equip participants with tools to maintain efficiency and orderliness. The culmination of the course is in its final module, focusing on effective planning and scheduling - a vital skill in the fast-paced business world. Learning Outcomes: Acquire proficiency in representing organisations professionally. Develop strong business writing and effective communication capabilities. Gain expertise in managing business telephone systems and mail services. Learn to organise travel, meetings, and conferences efficiently. Master time management, record-keeping, and strategic planning skills. Why buy this Business Administration and Financial Management Level 2 Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business Administration and Financial Management Level 2 Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Business Administration and Financial Management Level 2 Certification course for? Aspiring business administrators seeking foundational knowledge. Junior financial managers aiming to broaden their skill set. Administrative assistants looking to enhance their career prospects. New entrepreneurs desiring a comprehensive understanding of business administration. Recent graduates eager to enter the corporate world with a competitive edge. Prerequisites This Business Administration and Financial Management Level 2 Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Office Administrator: £18,000 - £25,000 Per Annum Executive Assistant: £25,000 - £35,000 Per Annum Financial Analyst: £30,000 - £45,000 Per Annum Business Development Manager: £35,000 - £50,000 Per Annum Operations Manager: £40,000 - £55,000 Per Annum Financial Controller: £50,000 - £70,000 Per Annum Course Curriculum Module 01: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 03: Business Writing Skills Business Writing Skills 00:42:00 Module 04: Communication Skills Communication Skills 00:42:00 Module 05: Business Telephone Skills Business Telephone Skills 00:21:00 Module 06: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 09: Time Management Time Management 00:35:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 11: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Mock Exam Mock Exam - Business Administration and Financial Management Level 2 Certification 00:20:00 Final Exam Final Exam - Business Administration and Financial Management Level 2 Certification 00:20:00
Warehouse Management If you employ individuals who have responsibility for running and managing the warehouse of your company, this Level 2 Warehouse Management Certification course is a great choice, to provide them with the skills that they need, in order to do so successfully. The course provides a thorough introduction to all of the information that a warehouse manager will need, from warehouse safety to equipment, stock and managing a team. Students will come away with a comprehensive overview of what successful warehouse management looks like and how to achieve it. What's Covered in the Course? This wide-ranging course covers a wealth of useful information relating to warehouse management, such as: An overview of the functions and importance of a warehouse in a successful business and the key role that it plays; The different types of warehouse equipment, what it is used for and how technology is an increasingly important part of warehouse management; Key warehouse processes and how to design, implement and manage them, for maximum success; How to use picking processes in a warehouse; Tips on managing and controlling stock and inventory, to ensure appropriate stock flow and minimise wastage; What supply chains are and how they link to warehouse management; How to manage warehouse staff in the most effective way; The importance of health and safety in a warehouse environment and how to promote it; How efficient warehouse processes can play a part in controlling business costs and practical tips on how to effectively minimise costs. What are the Benefits of the Course? This course provides your team member with lots of great benefits, in order to help them accelerate their learning of warehouse management. These include: By supporting them to undertake this course, you are helping your team member's career progression and giving them the opportunity to achieve an industry-recognised certification in warehouse management; Their new skills in warehouse management will ensure maximum success for your business; Students can easily combine work and study, due to the flexible nature of the course and the fact that there are no time limits on completing the course; While they undertake the course, learners benefit from ongoing online support, which is available around the clock.
2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access