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Master the intricacies of Investment with a focus on time management, from understanding the success formula to harnessing productivity tools. This course guides you through managing distractions, enhancing focus, and optimizing energy for investment success.

Duration 5 Days 30 CPD hours This course is intended for Red Hat Certified System Administrator (RHCSA) who wants to learn how to provision and configure IdM technologies across both Linux and Windows applications Identity management specialist or engineer Access management specialist or engineer Web application developer DevOps specialist Overview As a result of attending this course, you will gain an understanding of the architecture of an identity management realm and trusted relationships using both Red Hat Enterprise Linux Identity Management and Microsoft Active Directory. You will be able to create, manage, and troubleshoot user management structures, security policies, local and remote secure access methods, and implementation technologies such as Kerberos, PKI, and certificates. You should be able to demonstrate these skills: Create and manage a scalable, resilient Identity Management realm, including both Linux and Microsoft Windows clients and servers. Create and manage secure access configurations, including managing and troubleshooting Kerberos, certificate servers, and access control policies. Integrate IdM as the back end for other major enterprise tools in the Red Hat portfolio, including Satellite Server and Tower. This course will empower you with the skills to configure and manage IdM, the comprehensive Identity Management solution bundled with Red Hat© Enterprise Linux.You will master these skills on the most requested Red Hat Identity Management (IdM) capabilities, including Active Directory trusts, multi-product federation, configuration management with Ansible, integrated certificate management, single sign-on, one-time passwords, and cybersecurity policy conformance. This course covers the same material as RH362, but includes the Red Hat Certified Specialist in Identity Management exam (EX362). Install Red Hat Identity Management Describe and install Red Hat Identity Management (IdM). Centralize Identity Management Explain the IdM server services, explore IdM clients access methods, and install an IdM client. Authenticate identities with Kerberos Define the Kerberos protocol and configure services for Kerberos authentication. Integrate IdM with Active Directory Create a trust relationship with Active Directory. Control user access Configure users for authorized access to services and resources. Manage a public key infrastructure Manage certificate authorities, certificates, and storing secrets. Maintain IdM operations Troubleshoot and recover Identity Management. Integrate Red Hat products with IdM Configure major services to share the IdM authentication database. Install scalable IdM Construct a resilient and scalable Identity Management topology.

Duration 3 Days 18 CPD hours This course is intended for System administrators System integrators Overview By the end of the course, you should be able to meet the following objectives: Discuss Horizon Connection Server advanced configurations List troubleshooting techniques for Horizon Connection Server common issues Interpret Horizon 8 Connection Server logs Identify Unified Access Gateway configuration and certificate issues List troubleshooting steps for Unified Access Gateway common issues Describe BLAST configuration verification using logs and settings Describe BLAST optimization recommendations for different use cases Describe Horizon 8 Connections and how to troubleshoot related issues Describe Horizon 8 certificates List troubleshooting steps for common issues with Horizon 8 certificates Leverage Horizon infrastructure troubleshooting steps to resolve issues This three-day, hands-on training provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates Course Introduction Introduction and course logistics Course objectives Horizon Connection Server Troubleshooting Discuss Horizon Connection Server general troubleshooting techniques Identity Horizon Connection Server common issues through logs Describe AD LDS replication Discuss Horizon Connection Server replication common issues Review and Interpret Horizon Connection Server logs Compare successful and unsuccessful logs from everyday infrastructure administration tasks Unified Access Gateway Troubleshooting List and identify common Unified Access Gateway deployment issues Monitor the Unified Access Gateway deployment to identify health and issues Identify and troubleshoot Unified Access Gateway certificate issues Monitor, test, and troubleshoot network problems Discuss general Unified Access Gateway troubleshooting processes BLAST Configuration Verification Discuss BLAST Codecs and Encoder Switch settings. Describe how to verify BLAST configuration using logs and settings BLAST Optimization List general BLAST optimization recommendations Summarize BLAST tuning recommendations that apply to WAN connections Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe recommended tuning options to increase display protocol quality for all use cases and applications. VMware Horizon Connections Troubleshooting Explain Horizon connections Describe the role of Primary and Secondary protocols in Horizon connections Describe HTML client access connections Describe Horizon connections load balancing Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values Identify troubleshooting steps for failing Horizon load balancer connections List troubleshooting steps for Horizon connections VMware Horizon Certificates Troubleshooting List Horizon certificate functions Describe Horizon certificates scenarios. Discuss potential challenges related to certificates in Horizon Describe the troubleshooting approach to Horizon certificate issues VMware Horizon Challenge Lab Leverage Horizon infrastructure troubleshooting steps to resolve issue Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Horizon 8: Infrastructure Troubleshooting training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Horizon 8: Infrastructure Troubleshooting course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Dive into The Early Years Foundation Stage (EYFS) with our expert course. From framework details to special education needs, master key concepts and strategies for nurturing early childhood development. Ideal for educators and parents alike.

Enhance your professional skills in Health & Care with our Mandatory Refresher Training. Covering critical areas from First Aid to Mental Health, this training is designed to update and deepen your knowledge in Health Care settings. Ensure compliance and excellence in Care with our comprehensive course offerings. Learning Outcomes Administer effective First Aid as a Health Care professional. Apply specialised paediatric First Aid techniques in Care settings. Understand comprehensive Care Certificate standards for Health & Care. Advance in Health & Care with a Level 3 Diploma in Health & Social Care. Fulfill Duty of Care obligations with updated practices. Enhance communication within Health Care settings. Manage information securely and efficiently in Care environments. Implement robust infection control protocols in Health & Care. Promote equality and inclusion within Care settings. Adopt person-centred approaches to improve Care quality. Address mental health issues with confidence in Health Care. This Mandatory Refresher Training Bundle comes up with the following courses:Course 01: First Aid at Work Essentials of First Aid in Health & Care: Equip Health Care professionals with the skills necessary to respond to emergencies effectively. Course 02: Paediatric First Aid Specialised First Aid for Children: Focus on paediatric emergencies and preventative measures in Care settings. Course 03: Care Certificate Foundations of Professional Care: Standardized training fulfilling the Care Certificate requirements to ensure high-quality Health & Care services. Course 04: Level 3 Diploma in Health & Social Care Advanced Practices in Health & Care: Enhance your qualifications with advanced knowledge crucial for Health & Care professionals. Course 05: Duty of Care Ethical and Legal Practices in Care: Understand and apply Duty of Care to safeguard and promote the interests of those receiving Care. Course 06: Communication in Care Settings Effective Communication Techniques: Master communication skills to improve interactions and understanding within Health Care environments. Course 07: Information Handling in Care Settings Confidentiality and Data Management: Training on secure handling of information in compliance with Care standards. Course 08: Infection Prevention and Control in Care Settings Maintaining Safe Care Environments: Strategies to prevent and control infections, critical for patient and staff safety in Health Care settings. Course 09: Equality and Inclusion in Care Settings Promoting Diverse and Inclusive Care: Address and foster equality and inclusion practices within Health Care facilities. Course 10: Person Centred Approaches in Care Settings Individualized Care Strategies: Emphasize the importance of person-centred Care to enhance patient satisfaction and outcomes. Course 11: Mental Health Mental Health Awareness and Support: Equip staff with the skills to recognize and address mental health issues effectively in Health & Care settings.

Duration 5 Days 30 CPD hours This course is intended for Network security engineers ISE administrators Wireless network security engineers Cisco integrators and partners Overview After taking this course, you should be able to: Describe Cisco ISE deployments, including core deployment components and how they interact to create a cohesive security architecture. Describe the advantages of such a deployment and how each Cisco ISE capability contributes to these advantages. Describe concepts and configure components related to 802.1X and MAC Authentication Bypass (MAB) authentication, identity management, and certificate services. Describe how Cisco ISE policy sets are used to implement authentication and authorization, and how to leverage this capability to meet the needs of your organization. Describe third-party Network Access Devices (NADs), Cisco TrustSec, and Easy Connect. Describe and configure web authentication, processes, operation, and guest services, including guest access components and various guest access scenarios. Describe and configure Cisco ISE profiling services, and understand how to monitor these services to enhance your situational awareness about network-connected endpoints. Describe best practices for deploying this profiler service in your specific environment. Describe BYOD challenges, solutions, processes, and portals. Configure a BYOD solution, and describe the relationship between BYOD processes and their related configuration components. Describe and configure various certificates related to a BYOD solution. Describe the value of the My Devices portal and how to configure this portal. Describe endpoint compliance, compliance components, posture agents, posture deployment and licensing, and the posture service in Cisco ISE. Describe and configure TACACS+ device administration using Cisco ISE, including command sets, profiles, and policy sets. Understand the role of TACACS+ within the Authentication, Authentication, and Accounting (AAA) framework and the differences between the RADIUS and TACACS+ protocols. Migrate TACACS+ functionality from Cisco Secure Access Control System (ACS) to Cisco ISE, using a migration tool. The Implementing and Configuring Cisco Identity Services Engine (SISE) v3.0 course shows you how to deploy and use Cisco© Identity Services Engine (ISE) v2.4, an identity and access control policy platform that simplifies the delivery of consistent, highly secure access control across wired, wireless, and VPN connections. This hands-on course provides you with the knowledge and skills to implement and use Cisco ISE, including policy enforcement, profiling services, web authentication and guest access services, BYOD, endpoint compliance services, and TACACS+ device administration. Through expert instruction and hands-on practice, you will learn how to use Cisco ISE to gain visibility into what is happening in your network, streamline security policy management, and contribute to operational efficiency. This course helps you prepare to take the exam, Implementing and Configuring Cisco Identity Services Engine (300-715 SISE), which leads to CCNP© Security and the Cisco Certified Specialist - Security Identity Management Implementation certifications. Introducing Cisco ISE Architecture and Deployment Using Cisco ISE as a Network Access Policy Engine Cisco ISE Use Cases Describing Cisco ISE Functions Cisco ISE Deployment Models Context Visibility Cisco ISE Policy Enforcement Using 802.1X for Wired and Wireless Access Using MAC Authentication Bypass for Wired and Wireless Access Introducing Identity Management Configuring Certificate Services Introducing Cisco ISE Policy Implementing Third-Party Network Access Device Support Introducing Cisco TrustSec Cisco TrustSec Configuration Easy Connect Web Authentication and Guest Services Introducing Web Access with Cisco ISE Introducing Guest Access Components Configuring Guest Access Settings Configuring Sponsor and Guest Portals Cisco ISE Profiler Introducing Cisco ISE Profiler Profiling Deployment and Best Practices Cisco ISE BYOD Introducing the Cisco ISE BYOD Process Describing BYOD Flow Configuring the My Devices Portal Configuring Certificates in BYOD Scenarios Cisco ISE Endpoint Compliance Services Introducing Endpoint Compliance Services Configuring Client Posture Services and Provisioning in Cisco ISE Working with Network Access Devices Review TACACS+ Cisco ISE TACACS+ Device Administration Configure TACACS+ Device Administration TACACS+ Device Administration Guidelines and Best Practices Migrating from Cisco ACS to Cisco ISE Lab outline Access the SISE Lab and Install ISE 2.4 Configure Initial Cisco ISE Setup, GUI Familiarization, and System Certificate Usage Integrate Cisco ISE with Active Directory Configure Basic Policy on Cisco ISE Configure Policy Sets Configure Access Policy for Easy Connect Configure Guest Access Configure Guest Access Operations Create Guest Reports Configure Profiling Customize the Cisco ISE Profiling Configuration Create Cisco ISE Profiling Reports Configure BYOD Blacklisting a Device Configure Cisco ISE Compliance Services Configure Client Provisioning Configure Posture Policies Test and Monitor Compliance-Based Access Test Compliance Policy Configure Cisco ISE for Basic Device Administration Configure TACACS+ Command Authorization Additional course details: Nexus Humans Cisco Implementing and Configuring Cisco Identity Services Engine v3.0 (SISE) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing and Configuring Cisco Identity Services Engine v3.0 (SISE) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Ideal candidates include network professionals who are looking to build their foundational knowledge of the ClearPass product portfolio. Overview After you successfully complete this course, expect to be able to: Implement a ClearPass network access solution Design and apply effective services and enforcement in ClearPass Troubleshoot a ClearPass solution This course provides participants the foundational skills in Network Access Con-trol using the Aruba ClearPass product portfolio. This 5-day course includes both instructional modules and labs to teach participants about the major fea-tures in the ClearPass portfolio. Participants will learn how to setup ClearPass as an AAA server, and configure the Policy Manager, Guest, OnGuard and Onboard feature sets. In addition, this course covers integration with external Active Directory servers, Monitoring and Reporting, as well as deployment best practices. The student will gain insight into configuring authentication with ClearPass on both wired and wireless networks. Introduction to ClearPass BYOD High Level Overview Posture and Profiling Guest and Onboard AAA Policy Service Rules Authentication Authorization and Roles Enforcement Policy and Profiles External Devices Network Access Devices Messaging Services External Context Servers Endpoint Profiling Introduction to profiling Profiling collectors External collectors and profilers Roles and Enforcement Services Enforcement ClearPass roles Configuring Services Service selection rules Creating services Configuring Web Services Content Manager Skins Web page editor Guest Authentication Captive portal process Web logins Guest accounts Guest access with MAC authentication Guest Access Self-Registration Self-registration experience Configuring self-registration Self-registration process Wired Authentication Wired access Wired enforcement Profiling on wired ports Downloadable User Roles Requirements for DUR DUR enforcement profiles Dynamic Segmentation What is Dynamic Segmentation? How it works Configuring Dynamic Segmentation OnGuard Configuration Postures Posture policies OnGuard Agent Monitoring OnGuard OnGuard in Enforcement OnGuard workflow OnGuard enforcement Onboard Provisioning Configuring certificate authorities Portal setup Configuring services Onboard Administration Managing certificates Managing users and devices Certificate revocation and OCSP Administrative Operations Licenses Certificates Updates and upgrades Gathering logs ClearPass Cluster Cluster structure Policy Manager zones High availability Administrative Access Admin access to NADs Admin access to Policy Manager Guest operator logins Insight Reports Alerts Reports Administration Additional course details: Nexus Humans Aruba ClearPass Configuration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Aruba ClearPass Configuration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for Security engineers Security administrators Security architects Operations engineers Network engineers Network administrators Network or security technicians Network managers System designers Cisco integrators and partners Overview After taking this course, you should be able to: Describe and administer the Cisco Email Security Appliance (ESA) Control sender and recipient domains Control spam with Talos SenderBase and anti-spam Use anti-virus and outbreak filters Use mail policies Use content filters Use message filters to enforce email policies Prevent data loss Perform LDAP queries Authenticate Simple Mail Transfer Protocol (SMTP) sessions Authenticate email Encrypt email Use system quarantines and delivery methods Perform centralized management using clusters Test and troubleshoot This course shows you how to deploy and use Cisco© Email Security Appliance to establish protection for your email systems against phishing, business email compromise, and ransomware, and to help streamline email security policy management. This hands-on course provides you with the knowledge and skills to implement, troubleshoot, and administer Cisco Email Security Appliance, including key capabilities such as advanced malware protection, spam blocking, anti-virus protection, outbreak filtering, encryption, quarantines, and data loss prevention. This course helps you prepare to take the exam, Securing Email with Cisco Email Security Appliance (300-720 SESA). Describing the Cisco Email Security Appliance Cisco Email Security Appliance Overview Technology Use Case Cisco Email Security Appliance Data Sheet SMTP Overview Email Pipeline Overview Installation Scenarios Initial Cisco Email Security Appliance Configuration Centralizing Services on a Cisco Administering the Cisco Email Security Appliance Distributing Administrative Tasks System Administration Managing and Monitoring Using the Command Line Interface (CLI) Other Tasks in the GUI Advanced Network Configuration Using Email Security Monitor Tracking Messages Logging Controlling Sender and Recipient Domains Public and Private Listeners Configuring the Gateway to Receive Email Host Access Table Overview Recipient Access Table Overview Configuring Routing and Delivery Features Controlling Spam with Talos SenderBase and Anti-Spam SenderBase Overview Anti-Spam Managing Graymail Protecting Against Malicious or Undesirable URLs File Reputation Filtering and File Analysis Bounce Verification Using Anti-Virus and Outbreak Filters Anti-Virus Scanning Overview Sophos Anti-Virus Filtering McAfee Anti-Virus Filtering Configuring the Appliance to Scan for Viruses Outbreak Filters How the Outbreak Filters Feature Works Managing Outbreak Filters Using Mail Policies Email Security Manager Overview Mail Policies Overview Handling Incoming and Outgoing Messages Differently Matching Users to a Mail Policy Message Splintering Configuring Mail Policies Using Content Filters Content Filters Overview Content Filter Conditions Content Filter Actions Filter Messages Based on Content Text Resources Overview Using and Testing the Content Dictionaries Filter Rules Understanding Text Resources Text Resource Management Using Text Resources Using Message Filters to Enforce Email Policies Message Filters Overview Components of a Message Filter Message Filter Processing Message Filter Rules Message Filter Actions Attachment Scanning Examples of Attachment Scanning Message Filters Using the CLI to Manage Message Filters Message Filter Examples Configuring Scan Behavior Preventing Data Loss Overview of the Data Loss Prevention (DLP) Scanning Process Setting Up Data Loss Prevention Policies for Data Loss Prevention Message Actions Updating the DLP Engine and Content Matching Classifiers Using LDAP Overview of LDAP Working with LDAP Using LDAP Queries Authenticating End-Users of the Spam Quarantine Configuring External LDAP Authentication for Users Testing Servers and Queries Using LDAP for Directory Harvest Attack Prevention Spam Quarantine Alias Consolidation Queries Validating Recipients Using an SMTP Server SMTP Session Authentication Configuring AsyncOS for SMTP Authentication Authenticating SMTP Sessions Using Client Certificates Checking the Validity of a Client Certificate Authenticating User Using LDAP Directory Authenticating SMTP Connection Over Transport Layer Security (TLS) Using a Client Certificate Establishing a TLS Connection from the Appliance Updating a List of Revoked Certificates Email Authentication Email Authentication Overview Configuring DomainKeys and DomainKeys Identified Mail (DKIM) Signing Verifying Incoming Messages Using DKIM Overview of Sender Policy Framework (SPF) and SIDF Veri?cation Domain-based Message Authentication Reporting and Conformance (DMARC) Verification Forged Email Detection Email Encryption Overview of Cisco Email Encryption Encrypting Messages Determining Which Messages to Encrypt Inserting Encryption Headers into Messages Encrypting Communication with Other Message Transfer Agents (MTAs) Working with Certificates Managing Lists of Certificate Authorities Enabling TLS on a Listener?s Host Access Table (HAT) Enabling TLS and Certi?cate Verification on Delivery Secure/Multipurpose Internet Mail Extensions (S/MIME) Security Services Using System Quarantines and Delivery Methods Describing Quarantines Spam Quarantine Setting Up the Centralized Spam Quarantine Using Safelists and Blocklists to Control Email Delivery Based on Sender Configuring Spam Management Features for End Users Managing Messages in the Spam Quarantine Policy, Virus, and Outbreak Quarantines Managing Policy, Virus, and Outbreak Quarantines Working with Messages in Policy, Virus, or Outbreak Quarantines Delivery Methods Centralized Management Using Clusters Overview of Centralized Management Using Clusters Cluster Organization Creating and Joining a Cluster Managing Clusters Cluster Communication Loading a Configuration in Clustered Appliances Best Practices Testing and Troubleshooting Debugging Mail Flow Using Test Messages: Trace Using the Listener to Test the Appliance Troubleshooting the Network Troubleshooting the Listener Troubleshooting Email Delivery Troubleshooting Performance Web Interface Appearance and Rendering Issues Responding to Alerts Troubleshooting Hardware Issues Working with Technical Support References Model Specifications for Large Enterprises Model Specifications for Midsize Enterprises and Small-to-Midsize Enterprises or Branch O?ces Cisco Email Security Appliance Model Specifications for Virtual Appliances

Level 1 Diploma in Energy Management Discover the Formula for Success, learn to conquer distractions, and hone your focus with the Time Management Matrix. Prioritize self-care and equip yourself with Productivity Techniques and Tools to make the most of your time and energy. Learning Outcomes: Explain the principles of Energy Management and its importance in daily life. Apply effective strategies for Time Management to enhance productivity. Analyze common distractions and develop techniques for Staying Focused on tasks. Evaluate the use of a Time Management Matrix for prioritizing activities. Utilize various Productivity Techniques and Tools to manage energy and time effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Level 1 Diploma in Energy Management Course Syllabus Basics of Energy Management: Gain insights into agenda organization techniques tailored for effective energy and time management. Learn how to prioritize tasks and allocate your energy efficiently to maximize productivity. Formula For Success Through Energy Management: Discover the formula for achieving success through energy management. Explore strategies for setting goals, maintaining motivation, and balancing your energy resources to reach your objectives. Maintaining Focus: Develop skills in managing distractions and maintaining focus. Learn how to identify common energy drains and implement techniques to stay on track and achieve your goals. Time Management: Explore the time management matrix and its application in energy management. Prioritize tasks based on importance and urgency to optimize your energy allocation for various activities. Self-care in Energy Management: Understand the critical role of self-care in energy management. Learn how to allocate time and energy for self-renewal, relaxation, and well-being to maintain peak performance. Technology for Improved Energy Management: Discover productivity-enhancing techniques and tools to streamline tasks and manage your energy effectively. Explore strategies for setting boundaries, delegating tasks, and leveraging technology for improved energy management.

Duration 5 Days 30 CPD hours This course is intended for New or junior administrators and operators; system managers accountable for staffing and training Horizon operators and administrators. Experienced system operators, administrators, and integrators responsible for managing and maintaining VMware Horizon solutions Overview By the end of the course, you should be able to meet the following objectives: Implement a structured approach to troubleshooting Resolve common issues that occur in a VMware Horizon environment Troubleshoot issues with linked and instant clones Configure the Windows client Identify the correct log level for gathering logs Optimize protocols for best end-user experience Discuss Horizon Connection Server advanced configurations List troubleshooting techniques for Horizon Connection Server common issues Interpret Horizon 8 Connection Server logs Identify Unified Access Gateway configuration and certificate issues List troubleshooting steps for Unified Access Gateway common issues Describe BLAST configuration verification using logs and settings Describe BLAST optimization recommendations for different use cases Describe Horizon 8 Connections and how to troubleshoot related issues Describe Horizon 8 certificates List troubleshooting steps for common issues with Horizon 8 certificates Leverage Horizon infrastructure troubleshooting steps to resolve issues  This five-day course builds your skills in resolving common issues that occur in a VMware Horizon© environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators and provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon© 8 infrastructure related issues. This workshop teaches the required skill and competence for troubleshooting VMware Horizon© Connection Server?, VMware Unified Access Gateway?, protocols, connections, and certificates Course Introduction Introductions and course logistics Course objectives Overview of Virtual Desktop Troubleshooting Structured approach to troubleshooting configuration and operational problems Applying troubleshooting methods Documenting the steps to resolving the problem Command-Line Tools and Backup Options Using command-line tools Backing-up and restoring VMware Horizon databases Troubleshooting Horizon Linked Clone Desktops Only applicable for Horizon 7.x environments Describe the components that make up a VMware Horizon desktop Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems Highlight the best practice for optimizing a VMware Horizon desktop Troubleshoot common problems with VMware Horizon desktops Troubleshooting Instant Clones Discuss how instant clones are created Discuss what gets logged when an instant clone is created Discuss the keywords to look for in the logs when troubleshooting instant clones Discuss how to troubleshoot problems with instant clones Windows Client Correctly configure the Windows Client Identify the correct log level for gathering logs Enable the required SSL configuration level for the environment Ports and Protocols Discuss the key ports on a Horizon Environment Discuss protocols used in the Horizon Environment Understand the benefit of optimizing Blast Become familiar with the optimization features for Blast Implement GPO changes for Blast Become familiar with the causes for Black Screens Discuss how to troubleshoot Black Screen problems Identify problems encountered when applying GPOs Discuss how to troubleshoot GPO-related problems Horizon Connection Server Troubleshooting Discuss Horizon Connection Server general troubleshooting techniques Identity Horizon Connection Server common issues through logs Describe AD LDS replication Discuss Horizon Connection Server replication common issues Review and Interpret Horizon Connection Server logs Compare successful and unsuccessful logs from everyday infrastructure administration tasks Unified Access Gateway Troubleshooting List and identify common Unified Access Gateway deployment issues Monitor the Unified Access Gateway deployment to identify health and issues Identify and troubleshoot Unified Access Gateway certificate issues Monitor, test, and troubleshoot network problems Discuss general Unified Access Gateway troubleshooting processes BLAST Configuration Verification Discuss BLAST Codecs and Encoder Switch settings. Describe how to verify BLAST configuration using logs and settings BLAST Optimization List general BLAST optimization recommendations Summarize BLAST tuning recommendations that apply to WAN connections Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use cases Describe recommended tuning options to increase display protocol quality for all use cases and applications. VMware Horizon Connections Troubleshooting Explain Horizon connections Describe the role of Primary and Secondary protocols in Horizon connections Describe HTML client access connections Describe Horizon connections load balancing Describe timeout settings, supported health monitoring string, and suitable load balancer persistence values Identify troubleshooting steps for failing Horizon load balancer connections List troubleshooting steps for Horizon connections VMware Horizon Certificates Troubleshooting List Horizon certificate functions Describe Horizon certificates scenarios. Discuss potential challenges related to certificates in Horizon Describe the troubleshooting approach to Horizon certificate issues VMware Horizon Challenge Lab Leverage Horizon infrastructure troubleshooting steps to resolve issues