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Level 3 Training on Deaf Awareness Course offers a comprehensive understanding of Deaf Awareness, crucial in today's diverse society. With modules covering various aspects like Deaf Community and Culture, Causes of Being Deaf, and British Sign Language (BSL), learners grasp the intricacies of communication and social interaction between Deaf and hearing individuals. This training equips individuals with essential skills to bridge the communication gap and foster inclusivity in workplaces and communities. In the UK, where the demand for Deaf Awareness is on the rise, mastering these skills enhances job prospects significantly. Employers increasingly seek candidates with proficiency in Deaf Awareness, offering competitive salaries averaging £25,000 to £30,000 annually. As the importance of inclusivity grows, job opportunities in this sector are expected to increase by 10% in the coming years, making Level 3 Deaf Awareness Training a valuable asset for personal and professional growth. Key Features: CPD Certified Deaf Awareness Course Free Certificate from Reed CIQ Approved Deaf Awareness Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Learning Outcomes: Recognize diversity within deaf community, fostering inclusive environments. Understand historical and cultural significance of British Sign Language (BSL). Identify causes of deafness and advancements in auditory innovations. Evaluate various approaches to deaf education and their implications. Demonstrate basic proficiency in British Sign Language (BSL). Navigate social interactions between deaf and hearing individuals with sensitivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Training on Deaf Awareness 1:32:23 1: Module 01: Introduction to Deaf Awareness Preview 13:59 2: Module 02: Deaf Community and Culture 12:49 3: Module 03: Causes of Being Deaf and Auditory Innovations 13:23 4: Module 04: Deaf Education 15:16 5: Module 05: British Sign Language 12:37 6: Module 06: BSL in Its Social Context 13:00 7: Module 07: Social Interaction between Deaf and Hearing People 10:19 8: CPD Certificate - Free 01:00 Who is this course for? This Deaf Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Deaf Awareness. Moreover, this Deaf Awareness course is ideal for: Educators seeking to enhance inclusivity in classrooms. Healthcare professionals aiming to improve patient communication and care. Customer service representatives wishing to accommodate diverse clientele. Social workers striving to support deaf individuals and their families. Community leaders interested in promoting accessibility and inclusivity. Requirements There are no requirements needed to enrol into this Deaf Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Deaf Awareness course. Career path After finishing this Deaf Awareness course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Deaf Awareness are: Sign Language Interpreter - £20K to 35K/year. Deaf Education Teacher - £25K to 40K/year. Audiology Assistant - £18K to 30K/year. Community Support Worker - £17K to 25K/year. Deaf Awareness Trainer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Introduction to Land Surveying Course provides a foundational understanding of essential principles and techniques crucial in modern land management and development. In an ever-evolving landscape, proficient land surveyors play a pivotal role in ensuring accurate measurement, mapping, and delineation of land boundaries. Mastery of Land Surveying methodologies, instrumentation, and safety protocols equips individuals with sought-after skills in the construction, real estate, and infrastructure sectors. In the UK job market, proficiency in Land Surveying opens doors to diverse career opportunities, with salaries ranging from £25,000 to £40,000 per annum, depending on experience and specialization. The increasing demand for land surveyors, driven by urbanization and infrastructure projects, underscores the significance of this profession. According to recent statistics, the sector is witnessing a growth of approximately 8% annually, making Land Surveying a promising field for career advancement and professional fulfillment. Key Features: CPD Certified Land Surveying Course Free Certificate from Reed CIQ Approved Land Surveying Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Land Surveying Module 02: Land Surveying Basics Module 03: Land Surveying Instrumentation Module 04: Land Surveying Methods and Techniques Module 05: Topographic Surveying and Mapping Module 06: Boundary Surveying Module 07: Surveying Health and Safety Learning Outcomes: Understand principles and fundamentals of land surveying techniques. Demonstrate proficiency in using land surveying instruments effectively. Apply various methods and techniques for accurate land surveying tasks. Interpret topographic data and create precise mapping representations. Perform boundary surveys with accuracy and compliance to regulations. Implement health and safety protocols in land surveying operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Land Surveying 1:59:14 1: Module 01: Introduction to Land Surveying Preview 13:20 2: Module 02: Land Surveying Basics 18:21 3: Module 03: Land Surveying Instrumentation 17:59 4: Module 04: Land Surveying Methods and Techniques 18:33 5: Module 05: Topographic Surveying and Mapping 18:00 6: Module 06: Boundary Surveying 15:14 7: Module 07: Surveying Health and Safety 16:47 8: CPD Certificate - Free 01:00 Who is this course for? This Introduction to Land Surveying course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Introduction to Land Surveying. Moreover, this course is ideal for: Aspiring land surveyors seeking foundational knowledge in the field. Civil engineering students aiming to specialize in land surveying techniques. Construction professionals looking to enhance their surveying competencies. Environmental scientists interested in land mapping and topography analysis. Architects wanting to understand land surveying principles for site planning. Requirements There are no requirements needed to enrol into this Introduction to Land Surveying course. We welcome individuals from all backgrounds and levels of experience to enrol into this Introduction to Land Surveying course. Career path After finishing this Introduction to Land Surveying course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Land Surveying are: Land Surveyor - £25K to 40K/year. Mapping Technician - £20K to 35K/year. Geomatics Surveyor - £26K to 45K/year. Cartographer - £22K to 40K/year. GIS Analyst - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the potential to transform young lives with our comprehensive diploma designed for those passionate about supporting students with special educational needs. Our meticulously crafted programme offers a deep dive into the essential frameworks and practices that will empower you to create an inclusive, nurturing environment where every pupil can thrive. With a keen focus on understanding the unique challenges faced by students with disabilities, you'll learn how to foster their participation and enhance their learning experiences. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Guided by experienced educators, you'll explore strategies for boosting student performance and delve into the intricacies of whole-school planning and organisation. Gain insights into effective assessment techniques and discover the vital role of teamwork in supporting SEN students. From crafting individualised plans to promoting an inclusive classroom ethos, our diploma provides you with the knowledge and confidence to make a meaningful impact. Join us in redefining education and becoming a beacon of support for those who need it most. Course Curriculum Module 01: Special Educational Needs (SEN) Teacher Module 02: Statutory and Regulatory Context for SEN Part 01 Module 02: Statutory and Regulatory Context for SEN Part 02 Module 03: Principles and Practice of Leadership in Different Contexts Module 04: How SEN and Disabilities Affect Pupils' Participation and Learning Module 05: Strategies for Improving the Performance of the Pupils with SEN Module 06: Whole-School Planning and Organisation Module 07: Assessment Module 08: Teamwork for SEN: Roles and Functions Module 09: Planning for Individual Students with SEN Module 10: Teaching and Learning in the Inclusive School Learning Outcomes: Understand SEN teaching principles and statutory regulations for effective practice. Apply leadership principles in diverse educational contexts for inclusive environments. Analyze how SEN and disabilities influence pupil participation and learning. Implement strategies to enhance performance of pupils with special needs. Develop whole-school plans and organization strategies for SEN integration. Apply assessment techniques and teamwork principles to support SEN students. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 5 Diploma on SEN Teaching 3:56:37 1: Module 01: Special Educational Needs (SEN) Teacher 05:24 2: Module 02: Statutory and Regulatory Context for SEN Part 01 17:07 3: Module 03: Statutory and Regulatory Context for SEN Part 02 28:22 4: Module 04: Principles and Practice of Leadership in Different Contexts 26:31 5: Module 05: How SEN and Disabilities Affect Pupils' Participation and Learning 21:22 6: Module 06: Strategies for Improving the Performance of the Pupils with SEN 16:33 7: Module 07: Assessment 13:39 8: Module 08: Teamwork for SEN: Roles and Functions 57:21 9: Module 09: Planning for Individual Students with SEN 17:55 10: Module 10: Teaching and Learning in the Inclusive School 31:23 11: CPD Certificate - Free 01:00 Who is this course for? Aspiring SEN teachers seeking comprehensive knowledge and skills. Current educators aiming to specialize in SEN teaching practices. Education professionals desiring to advance in leadership roles. Individuals passionate about fostering inclusive learning environments. Those committed to improving outcomes for students with special needs. Career path SEN Teacher Special Educational Needs Coordinator (SENCO) Inclusion Support Assistant Learning Support Assistant Education Officer Behaviour Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's interconnected world, understanding Asperger Syndrome is more crucial than ever. This Diploma in Awareness Course delves into the nuances of Asperger Syndrome, covering its introduction, characteristics, and effects, along with treatment options and considerations for interacting with individuals on the autism spectrum. By immersing yourself in this knowledge, you not only gain a deeper understanding of Asperger Syndrome but also acquire invaluable skills for navigating social and professional environments. Employers increasingly value individuals with a grasp of neurodiversity, making this expertise a valuable asset in the job market, particularly in the UK where inclusivity initiatives are gaining momentum. With the demand for such knowledge on the rise, job opportunities abound, offering competitive salaries that reflect the specialized skill set. Embracing this course equips you with a sought-after proficiency, enhancing your employability and enriching your interactions with individuals with Asperger Syndrome, thereby fostering a more inclusive society. Key Features: CPD Certified Understanding Asperger Syndrome Course Free Certificate from Reed CIQ Approved Understanding Asperger Syndrome Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Asperger Syndrome Module 02: Characteristics of Asperger Syndrome Module 03: Other Considerations for Dealing with Autistic Individuals Module 04: The Effects of Asperger's Syndrome Module 05: Treatment of Asperger's Syndrome Learning Outcomes: Identify key characteristics of Asperger Syndrome for effective recognition. Analyze the effects of Asperger's Syndrome on individuals and society. Apply appropriate strategies for interacting with autistic individuals sensitively. Evaluate different treatment methods for managing Asperger's Syndrome effectively. Understand the broader context and considerations when dealing with autism. Gain insight into the complexities of Asperger Syndrome and its implications. CPD 10 CPD hours / points Accredited by CPD Quality Standards Understanding Asperger Syndrome: Diploma in Awareness 59:13 1: Module 01: Introduction to Asperger Syndrome Preview 09:28 2: Module 02: Characteristics of Asperger Syndrome 14:46 3: Module 03: Other Considerations for Dealing with Autistic Individuals 09:34 4: Module 04: The Effects of Asperger's Syndrome 11:45 5: Module 05: Treatment of Asperger's Syndrome 12:40 6: CPD Certificate - Free 01:00 Who is this course for? This Understanding Asperger Syndrome course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Understanding Asperger Syndrome. Moreover, this course is ideal for: Educators seeking to better understand and support autistic students. Healthcare professionals aiming to enhance their knowledge of autism spectrum disorders. Parents and caregivers of individuals with Asperger Syndrome. Individuals interested in gaining insight into neurodiversity and autism. Anyone looking to expand their understanding of Asperger's Syndrome. Requirements There are no requirements needed to enrol into this Understanding Asperger Syndrome course. We welcome individuals from all backgrounds and levels of experience to enrol into this Understanding Asperger Syndrome course. Career path After finishing this Understanding Asperger Syndrome course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Understanding Asperger Syndrome are: Mental Health Nurse - £24K to 40K/year. Special Education Teacher - £23K to 40K/year. Social Worker - £24K to 38K/year. Autism Support Worker - £18K to 30K/year. Counsellor - £20K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

undertaking a Noise and Hearing Protection Online Training Course is not just prudent but essential. With modules covering the Concept of Noise and Hearing Protection, Identification, Assessment, and Control of Noise at Workplace, Health Effects of Loud Noise, Safe Hearing practices, Noise Control Laws, and Legislation, and Hearing Conservation at Workplace, this course equips individuals with invaluable knowledge and skills. In the UK alone, statistics reveal a concerning rise in hearing loss cases due to occupational noise exposure. Learning these fundamentals isn't merely a checkbox on a training list; it's a safeguard for one's well-being and career longevity. Mastering noise and hearing protection doesn't just ensure personal health but also enhances professional capabilities, as aviation personnel must navigate a cacophony of sound daily. Beyond safety, employers value individuals equipped with such expertise, enhancing career prospects and ensuring compliance with stringent industry regulations. Investing in this course is an investment in both personal welfare and professional advancement, providing a sound foundation in an industry where noise is a constant companion. Key Features: CPD Certified Noise and Hearing Protection Course Free Certificate from Reed CIQ Approved Noise and Hearing Protection Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: The Concept of Noise and Hearing Protection Module 02: Identify, Assess and Control Noise at Workplace Module 03: Health Effects of Loud Noise Module 04: Safe Hearing Module 05: Noise Control Laws and Legislation Module 06: Hearing Conservation at Workplace Learning Outcomes: Understand noise concepts, protecting hearing in varied environments. Identify workplace noise sources, assess risks, and implement controls effectively. Recognise health implications of prolonged exposure to loud noise. Apply strategies for maintaining safe levels of hearing. Comprehend laws governing noise control and legislation pertaining to workplaces. Implement practices ensuring hearing conservation within diverse workplace settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Noise and Hearing Protection Online Training 1:46:24 1: Module 01: The Concept of Noise and Hearing Protection Preview 16:14 2: Module 02: Identify, Assess and Control Noise at Workplace 15:08 3: Module 03: Health Effects of Loud Noise 13:10 4: Module 04: Safe Hearing 21:17 5: Module 05: Noise Control Laws and Legislation 17:51 6: Module 06: Hearing Conservation at Workplace 21:44 7: CPD Certificate - Free 01:00 Who is this course for? This Noise and Hearing Protection course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Noise and Hearing Protection. Moreover, this course is ideal for: Industrial workers Health and safety professionals Occupational therapists Workplace supervisors Environmental health officers Requirements There are no requirements needed to enrol into this Noise and Hearing Protection course. We welcome individuals from all backgrounds and levels of experience to enrol into this Noise and Hearing Protection course. Career path After finishing this Noise and Hearing Protection course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Noise and Hearing Protection are: Health and Safety Officer - £25K to 40K/year Occupational Health Specialist - £30K to 50K Environmental Health Practitioner - £27K to 45K Health and Safety Manager - £35K to 60K Industrial Hygienist - £30K to 50K Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Zoology: Exploring Animal Life course offers a profound understanding of the diverse realms within the animal kingdom. In today's modern world, where ecological balance and biodiversity conservation are paramount, a grasp of zoological concepts is indispensable. This course delves into Animal Behaviours, Genetics, Vertebrate and Invertebrate Zoology, and Animal Health Care, equipping individuals with skills vital for careers in conservation, research, and veterinary medicine. With the surge in environmental concerns, the demand for zoologists has escalated, particularly in the UK, offering lucrative job opportunities. The average salary for a zoologist in the UK is approximately £30,000 to £40,000 per annum. Moreover, the advantages of undertaking this course extend beyond monetary benefits; it fosters a deeper appreciation for wildlife, aids in understanding zoonotic diseases, and contributes to the sustainable management of ecosystems. The sector is witnessing a steady increase in demand, with a projected growth rate of 5% annually, emphasizing the relevance and significance of zoological studies in today's world. Key Features: CPD Certified Zoology: Exploring Animal Life course Free Certificate from Reed CIQ Approved Zoology: Exploring Animal Life course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Zoology Module 02: Animal Behaviours and Diversity of Life Module 03: Genetics and Breeding Module 04: Vertebrate Zoology Module 05: Invertebrate Zoology Module 06: Animal Diseases Module 07: Animal Health Care Learning Outcomes: Understand various animal behaviours and their significance in ecosystems. Identify common animal diseases and implement appropriate healthcare measures. Apply genetic principles to animal breeding and population management. Explore the anatomy and physiology of invertebrate species. Analyze the diversity and adaptations of vertebrate animals. Demonstrate a comprehensive understanding of zoological concepts and theories. CPD 10 CPD hours / points Accredited by CPD Quality Standards Zoology: Exploring Animal Life 1:13:55 1: Module 1: Introduction to Zoology Preview 07:26 2: Module 2: Animal Behaviours and Diversity of Life 11:17 3: Module 3: Genetics and Breeding 07:47 4: Module 4: Vertebrate Zoology 09:51 5: Module 5: Invertebrate Zoology 13:50 6: Module 6: Animal Diseases 10:59 7: Module 7: Animal Health Care 11:45 8: CPD Certificate - Free 01:00 Who is this course for? This Zoology: Exploring Animal Life course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Zoology: Exploring Animal Life. Moreover, this course is ideal for: Biology enthusiasts seeking a deeper understanding of animal life. Students aiming for careers in wildlife conservation or veterinary science. Professionals in related fields looking to expand their knowledge base. Individuals interested in exploring the natural world and its inhabitants. Anyone passionate about understanding and protecting animal species. Requirements There are no requirements needed to enrol into this Zoology: Exploring Animal Life course. We welcome individuals from all backgrounds and levels of experience to enrol into this Zoology: Exploring Animal Life course. Career path After finishing this Zoology: Exploring Animal Life course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Zoology: Exploring Animal Life are: Zoologist - £25K to 40K/year. Wildlife Biologist - £20K to 35K/year. Animal Behaviourist - £20K to 35K/year. Veterinary Assistant - £16K to 25K/year. Zoology Lecturer - £30K to 50K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to transform your hotel's profitability? Enroll in our comprehensive Hotel Revenue Management course and master the strategies that drive success in the hospitality industry. Designed for professionals eager to enhance their skills and boost their hotel's revenue, this course covers all critical aspects of revenue management. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access This Hotel Revenue Management course teaches you how to maximize a hotel's income by effectively managing its resources. You'll start by understanding the basics of revenue management and why it's crucial for a hotel's success. You'll learn how to track key performance indicators to measure a hotel's performance accurately. The course covers forecasting methods to predict future revenue, and you'll explore various pricing strategies to optimize profits. You'll also learn about overbooking tactics and how to balance customer satisfaction with revenue goals. Additionally, the course discusses important factors like customer behavior and market conditions. You'll discover how to develop profitable distribution strategies and effective promotion techniques to attract more guests. Finally, you'll look at the future trends of revenue management in the UK, preparing you for upcoming changes in the industry. By the end of the course, you'll be equipped with the skills to boost a hotel's revenue effectively. Course Curriculum Module 01: Fundamentals of Hotel Revenue Management Module 02: Importance of Revenue Management Module 03: Key Performance Indicator in Revenue Management Module 04: Forecasting of Hotel Revenue Management Module 05: Pricing of Hotel Revenue Management Module 06: Overbooking Practices in Hotel Revenue Management Module 07: Customer and Other Essential Factors Module 08: Profitable Distribution Strategy Module 09: How to Promote Your Hotel Module 10: The Future of Hotel Revenue Management in the UK Learning Outcomes Understand fundamentals of hotel revenue management principles and practices. Recognise the importance of effective revenue management strategies. Identify key performance indicators in revenue management. Develop accurate forecasting techniques for hotel revenue management. Apply effective pricing strategies in hotel revenue management. Implement profitable distribution strategies to enhance hotel revenue. CPD 10 CPD hours / points Accredited by CPD Quality Standards Hotel Revenue Management 1:59:34 1: Module 01: Fundamentals of Hotel Revenue Management 10:22 2: Module 02: Importance of Revenue Management 14:53 3: Module 03: Key Performance Indicator in Revenue Management 10:52 4: Module 04: Forecasting of Hotel Revenue Management 14:02 5: Module 05: Pricing of Hotel Revenue Management 14:11 6: Module 06: Overbooking Practices in Hotel Revenue Management 08:37 7: Module 07: Customer and Other Essential Factors 08:24 8: Module 08: Profitable Distribution Strategy 11:17 9: Module 09: How to Promote Your Hotel 09:22 10: Module 10: The Future of Hotel Revenue Management in the UK 15:34 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? Hotel managers aiming to optimise revenue. Revenue management professionals seeking advanced skills. Hospitality students focusing on revenue management. Marketing professionals in the hotel industry. Entrepreneurs in the hospitality sector. Career path Revenue Manager Hotel General Manager Pricing Analyst Distribution Manager Marketing Director Hospitality Consultant Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the essential knowledge needed to navigate the complexities of workplace regulations with our comprehensive "Basics of Employment Law" course. Designed for professionals aiming to understand and apply fundamental legal principles in employment contexts, this course covers essential modules to equip you with practical insights and compliance strategies. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Basics of Employment Law course, learners will gain a comprehensive understanding of the laws that govern workplaces. They will learn about the legalities involved in recruiting employees, including the rights and responsibilities of both employers and job applicants. Understanding employment contracts will equip learners with the knowledge to navigate the terms and conditions of employment agreements effectively. The course covers important aspects such as workplace discrimination and the rights related to parental leave, sick pay, and pension schemes. Learners will also delve into health and safety regulations to ensure a safe working environment. They will learn about employee monitoring and data protection laws, crucial for maintaining privacy and security at work. The course further explores the creation and significance of employee handbooks. Learners will grasp the concepts of minimum wage laws and disciplinary procedures, including the processes involved in dismissal, handling grievances, and participating in employment tribunals. Course Curriculum Module 01: Basics of Employment Law Module 02: Legal Recruitment Process Module 03: Employment Contracts Module 04: Discrimination in the Workplace Module 05: Parental Rights, Sick Pay and Pension Scheme Module 06: Health & Safety at Work Module 07: Workplace Monitoring and Data Protection Module 08: Employee Handbook Module 09: National Minimum Wage & National Living Wage Module 10: Disciplinary Procedure Module 11: Dismissal, Grievances and Employment Tribunals Learning Outcomes: Understand key principles of employment law and its application. Demonstrate knowledge of legal requirements in recruitment processes. Explain the components and implications of employment contracts. Identify types of workplace discrimination and legal protections. Describe rights related to parental leave, sick pay, and pensions. Outline health and safety obligations and employee responsibilities at work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Basics of Employment Law 3:16:29 1: Module 01: Basics of Employment Law 16:17 2: Module 02: Legal Recruitment Process 23:35 3: Module 03: Employment Contracts 14:06 4: Module 04: Discrimination in the Workplace 27:43 5: Module 05: Parental Rights, Sick Pay and Pension Scheme 27:28 6: Module 06: Health & Safety at Work 09:35 7: Module 07: Workplace Monitoring and Data Protection 06:59 8: Module 08: Employee Handbook 13:03 9: Module 09: National Minimum Wage & National Living Wage 21:57 10: Module 10: Disciplinary Procedure 13:55 11: Module 11: Dismissal, Grievances and Employment Tribunals 20:51 12: CPD Certificate - Free 01:00 Who is this course for? HR professionals seeking legal compliance knowledge. Small business owners managing employee contracts and disputes. Individuals entering HR or administrative roles in organizations. Legal professionals expanding expertise into employment law. Managers aiming to improve workplace compliance and employee relations. Career path HR Officer Legal Advisor Compliance Manager Employee Relations Specialist Recruitment Consultant Business Owner Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Every pet owner dreads the moment their furry friend faces a medical emergency. Our comprehensive Pet First Aid Training course is designed to equip you with essential knowledge and skills to handle any situation with confidence and care. Whether you're a pet owner, pet sitter, or animal lover, this course provides invaluable training to ensure your pet's health and safety in critical moments. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Pet First Aid Training course, learners will gain essential skills to handle various emergency situations involving pets. They will learn how to administer basic first aid effectively, including techniques like CPR and managing breathing problems. The course covers how to deal with fractures, injuries, and emergencies such as impalement, drowning, and choking. Learners will understand how to recognize and manage shock, conduct regular check-ups, and treat stings, bites, burns, and other wounds. They'll also learn about handling situations like diarrhea, vomiting, fainting, fever, and dehydration in pets. Practical tips for safely managing pets during emergencies and specific treatments for difficult situations like labor complications and poisoning will be taught, equipping learners with the skills to respond promptly and effectively to pet health crises. Course Curriculum Module 01: Basics of First Aid Module 02: Cardiopulmonary Resuscitation (CPR) Module 03: First Aid for Breathing Problems Module 04: Handling Fracture and Injuries Module 05: Impalement Injuries, Drowning and Choking Module 06: Shock and Regular Check-Ups Module 07: Stings, Bites and Burns Module 08: Straining, Sunburn and Wounds Module 09: Diarrhoea and Vomiting Module 10: Pet First Aid for Fainting, Fever and Dehydration Module 11: Tips for Handling Pets Module 12: Treatment for Difficult Labour and Poisoning Learning Outcomes Understand basic first aid techniques for pets. Perform CPR correctly on a pet in need. Apply first aid for common breathing issues in pets. Demonstrate proper handling of fractures and injuries in pets. Identify and manage impalement injuries, drowning, and choking in pets. Administer first aid for shock and conduct regular pet check-ups. CPD 10 CPD hours / points Accredited by CPD Quality Standards Pet First Aid Training 2:18:01 1: Module 01: Basics of First Aid 10:21 2: Module 02: Cardiopulmonary Resuscitation (CPR) 07:22 3: Module 03: First Aid for Breathing Problems 08:17 4: Module 04: Handling Fracture and Injuries 15:24 5: Module 05: Impalement Injuries, Drowning and Choking 16:52 6: Module 06: Shock and Regular Check-Ups 12:52 7: Module 07: Stings, Bites and Burns 13:46 8: Module 08: Straining, Sunburn and Wounds 10:54 9: Module 09: Diarrhoea and Vomiting 09:50 10: Module 10: Pet First Aid for Fainting, Fever and Dehydration 13:23 11: Module 11: Tips for Handling Pets 06:32 12: Module 12: Treatment for Difficult Labour and Poisoning 11:28 13: CPD Certificate - Free 01:00 Who is this course for? Pet owners and animal enthusiasts. Veterinary assistants and animal shelter staff. Pet groomers and pet sitters. Wildlife rescue volunteers. Dog trainers and kennel staff. Career path Animal Welfare Officer Veterinary Nurse Animal Control Officer Pet Groomer Wildlife Rehabilitator Dog Walker Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.