Boost Your Career By Enrolling In This End of Life Care Bundle To Overcome Your Challenges! 9 in 1 End of Life Care Bundle Improve your knowledge and enhance your skills to succeed with this End of Life Care bundle. This End of Life Care bundle is designed to build your competent skill set and enable the best possible outcome for your future. Our bundle is ideal for those who aim to be the best in their fields and are always looking to grow. This End of Life Care Bundle Contains 9 of Our Premium Courses for One Discounted Price: Course 01: Diploma in End of Life Care Training Course 02: Nursing Assistant Diploma Course 03: Nurse Prescribing Diploma Course 04: Introduction to Medical Terminology Course 05: Medical Transcription Course 06: Social Media in Healthcare Course 07: Clinical Observations Skills Course 08: First Aid Trainer Course Course 09: Personal Hygiene Course All the courses under this End of Life Care bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the End of Life Care bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. With this comprehensive End of Life Care bundle, you can achieve your dreams and train for your ideal career. This End of Life Care bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 9 premium courses'bundle Earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! Course 01: Diploma in End of Life Care Training Module 01: Introduction Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Care Module 08: Communication During the End of Life Care Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care After Death Module 12: Further Support, Training, and Development Module 13: Legal Aspects Assessment Process Once you have completed all the courses at the End of Life Care bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 95 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This End of Life Care bundle is suitable for everyone. Requirements You will not need any prior background or expertise. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. Certificate Accredited by CPDQS Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Unity 3d face to face training customised and bespoke.
If you have no intention of removing asbestos but work on buildings built or refurbished before the year 2000, asbestos could be present. You will need awareness training so you know how to avoid the risks. Asbestos awareness training should be given to employees whose work could foreseeably disturb the fabric of a building and expose them to asbestos or who supervise or influence the work. In particular, it should be given to those workers in the refurbishment, maintenance and allied trades where it is foreseeable that ACMs may become exposed during their work.
Management of Value (MoV®) Foundation This interactive MoV® Foundation course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn Upon completion of an MoV course candidates should be able to discuss and explain: The main processes and techniques used within MoV and the reasons for using them How MoV may be applied at portfolio, program, project and operational levels The differences in applying MoV at different stages in a project and the expected outputs from a MoV Study at each stage The circumstances under which MoV should be used The concept of value and how value may be improved The main benefits arising from the use of MoV Approaches for implementing MoV How to respond to external and internal influences The principles of embedding MoV into an organization The key topics in document checklists, the toolbox, health check, organizational maturity and individual competence. Upon successful completion of this course, you will be able to: Organize and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach and environment Analyse a company, program or project to establish its organizational value; includes identification and weighting of Value Drivers Pass the AXELOS MoV Foundation Examination Introduction to value management and MoV Value and Value Management Capabilities, Outcomes, Benefits and Disbenefits What is Value? What is Management of Value (MoV)? Why use MoV? Where use MoV? When MoV should be used? What using MoV involve? Selected MoV benefits Relationship with other AXELOS Global Best Practices and Models How MoV fits with other AXELOS Global Best Practice Guides MoV principles Align with organization's objectives Focus on functions and required outcomes Balance the variables to maximise value Apply throughout the investment decision Tailor MoV to suit the subject Learn from experience and improve Assign clear roles and responsibilities and build a supportive culture MoV processes Frame the programme or project Gather information Analyse information Process information Evaluate and select Develop Value Improving Proposals Implement and share outputs MoV techniques Function Analysis Function Analysis System Technique (FAST) Traditional (or classic) FAST Technical FAST Customer FAST Value Trees Measuring value Value profiling (a.k.a. value benchmarking) Simple multi-attribute rating technique (a.k.a. SMART) Value index Value metrics Value for money (VfM) ratio Value Engineering / Analysis Common techniques used in MoV Analysis of information Benchmarking Process Mapping Root Cause Analysis Discounted Cash Flow Analysis Generating Ideas Brainstorming Evaluation and option selection Option Selection Matrix Idea selection Allocation to Categories Idea Selection Matrix Weighting techniques Paired Comparisons Points Distribution Developing VIPs Developing Proposals Cost Benefit Analysis Building Decisions Implementing VIPs Implementation Plans Feedback Following up Tracking Benefits Approach to Implementation Generic approach to MoV implementation Plan the MoV activities Understand and articulate value Prioritize value Improve value Quantify value Monitor improvements in value Learn lessons Environmental factors Portfolio Considerations Programme considerations Project considerations Operational Considerations Embedding MoV into an organization Benefits of Embedding MoV into an organization MoV Policy MoV Policy Composition Embedding MoV into an organisation Key steps Suggested MoV Management Structure Overcoming barriers We do it anyway It takes up too much time We can't afford to make the changes What's in it for me? Don't fix it if it ain't broke Fixed returns on investment MoV products Briefing Meeting Agenda (A.1) Communications Checklist (A.2) Equipment list for an Effective Study/Workshop (A.3) Invitation to join the Study Team (A.4) Option Evaluation Matrix (A.5) Plan the Study (A.6) Recording Idea Selection (A.7) Reporting Study outputs (A.8) Scoping the Study (A.9) Study or Workshop Handbook (A.10) Value-Improvement Proposal Forms (A.11) Value Improvement Tracking Report (A.12) MoV toolbox MoV health check and maturity model P3M3 Maturity Model MoV Maturity Model (aligned with P3M3)
Imagine embarking on a Customer Support Training Course that equips you with essential skills crucial in today's digital age. Customer support is not just about solving problems; it's about fostering positive relationships and ensuring satisfaction. In our modern world, where businesses thrive on customer loyalty, mastering Customer Support is paramount. This course teaches you effective communication, telephone etiquettes, and negotiation techniques, preparing you to handle various customer interactions confidently. These skills are invaluable in both daily life and professional careers, opening doors to job opportunities across the UK. Customer Support roles are in high demand, with salaries reflecting this need-ranging from competitive entry-level packages to lucrative senior positions. The sector is growing steadily, with a significant rise in job openings over the past decade. By enrolling in this course, you not only enhance your employability but also contribute to your personal growth and the success of any organization you join. Customer Support isn't just a skill; it's a pathway to thriving in today's service-driven economy. Key Features: CPD Certified Customer Support Course Free Certificate from Reed CIQ Approved Customer Support Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Call Centre Module 02: Traits of a Call Centre Agent Module 03: Agent and Customer Relationship Module 04: Telephone Etiquettes Module 05: Communication Skills Module 06: Scripts and Negotiation Techniques Module 07: Managing Difficult Customers Module 08: Call Centre Metrics and Benchmarking Module 09: Call Centre Technology and Trends Learning Outcomes: Develop strong customer rapport for enhanced service delivery and satisfaction. Perfect telephone etiquette to create a positive and professional impression. Acquire effective communication skills for seamless customer-agent interactions. Hone negotiation techniques within scripted scenarios for optimal outcomes. Navigate challenging customer situations with confidence and strategic proficiency. Interpret call centre metrics to drive performance and achieve benchmarked success. CPD 10 CPD hours / points Accredited by CPD Quality Standards Customer Support Training 1:58:15 1: Module 1: Introduction to Call Centre Preview 13:52 2: Module 2: Traits of a Call Centre Agent 13:07 3: Module 3: Agent and Customer Relationship 15:02 4: Module 4: Telephone Etiquettes 10:06 5: Module 5: Communication Skills 13:15 6: Module 6: Scripts and Negotiation Techniques 12:40 7: Module 7: Managing Difficult Customers 09:06 8: Module 8: Call Centre Metrics and Benchmarking 16:18 9: Module 9: Call Centre Technology and Trends 13:49 10: CPD Certificate - Free 01:00 Who is this course for? This Customer Support Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Customer Support Training. Moreover, this course is ideal for: Aspiring customer service professionals seeking skills enhancement. Call centre agents eager to refine their customer interaction capabilities. Team leaders aiming to elevate their team's customer satisfaction scores. Customer support managers focused on improving overall team performance. Individuals in roles requiring mastery of call centre dynamics and metrics. Requirements There are no requirements needed to enrol into this Customer Support Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Customer Support Training course. Career path After finishing this Customer Support Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Customer Support are: Customer Service Representative - £18K to 25K/year Call Centre Team Leader - £22K to 30K/year Customer Support Manager - £30K to 40K/year Technical Support Specialist - £20K to 28K/yr Customer Experience Analyst - £25K to 35K/yr Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access
Did you recently get a new puppy? First of all, we're sure it's cute and it makes you smile, and secondly, you need to learn how to train it properly. Trust me when I say this you need to train that cute puppy before it grows up. And this course is the perfect place for you to learn how to train a puppy. You will learn from professionals with carefully curated video lessons. From choosing a puppy to training it, this is your complete A-Z guide for puppy training. How To Train a Puppy A-Z Dog Training is a best-selling course developed by industry experts and already it has helped tons of individuals like you. It is suitable for anyone who wants to get a puppy or has recently gotten a puppy. If you can train your puppy in the early years it will grow up and become your ideal pet. Like seriously, training your puppy early on saves you so much hassle later. This How To Train a Puppy A-Z Dog Training course is designed to help dog owners and people who want to learn how to train their puppies. It goes into detail about giving them training on biting, chewing, grooming, crying, howling, toilet training, and training them to follow your every command. If that sounds interesting to you then take this course today. This How To Train a Puppy A-Z Dog Training course will teach you how to turn your dog into the perfect pet. You will learn through carefully curated video lessons. Not only that, but our experienced tutors will also help you throughout the comprehensive syllabus of this course and answer all your queries through email. Upon completion of this CPD accredited course, you will be awarded a certificate of completion, as proof of your expertise in this field, and you can show off your certificate in your Linkedin profile and in your resume to impress employers and boost your career. If you're interested in a new career or looking for professional skills to excel as a dog trainer, a certificate from this course will help you appear as a strong candidate. You can also validate your certification from our website. Our How To Train a Puppy A-Z Dog Training course is packed with 18 modules and takes 2 hours, 17 minutes to study. You will be able to study this course at your own pace, from anywhere and at any time. Enrol today if you want to learn how to train your dog.
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know, the UK has the second largest automotive industry in Europe, employing over 800,000 people? This Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer bundle equips you with the in-demand skills to thrive in this exciting field, whether you're a car mechanic seeking to upskill or a mechanical engineer wanting to diversify your expertise. With this Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer course you will get 18 CPD Accredited PDF Certificates, Hard Copy Certificate of Automotive Engineering: Onboard Diagnostics and our exclusive student ID card absolutely free. Courses Are Included In This Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer Bundle: Course 01: Automotive Engineering: Onboard Diagnostics Course 02: Diploma in Supercharger Automobile Engineering Course 03: Hybrid Vehicle Expert Training Course 04: Internal Combustion Engine Basics Course 05: Rotating Machines Course 06: Engine Lubricant System Training Course 07: Car Maintenance & Servicing Course 08: Mechanic Training Course 09: MET Technician Course 10: Car Restoration Course 11: Manual Handling Training Course 12: Electrical Machines for Electrical Engineering Course 13: MATLAB Simulink for Electrical Power Engineering Course 14: Working in Confined Spaces Course 15: RIDDOR Awareness Course 16: PUWER Course 17: Electrical Safety Course 18: Fire Safety Embarking on Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer is more than just taking an online course; it's an investment in your future. By completing this Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer bundle, you'll not only gain invaluable skills but also open doors to new career opportunities and advancements, boosting your earning potential. Don't miss this chance to elevate your career and skillset. Enrol in Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer today and take the first step towards achieving your goals and dreams. Why buy this Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer? Free CPD Accredited Certificate upon completion of Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer Get a free student ID card with Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer Lifetime access to the Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer course materials Get instant access to this Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer course Learn Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer from anywhere in the world 24/7 tutor support with the Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer course. Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer is an entirely online, interactive lesson with voiceover audio. Start your learning journey straightaway! Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer premium bundle consists of 18 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer You have to complete the assignment given at the end of the Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineers bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineers doesn't require prior experience and is suitable for diverse learners. Career path This Automotive Engineering & HGV Training for Car Mechanics & Mechanical Engineer bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge. CPD QS Accredited PDF Certificate Digital certificate - Included
If training forms a large part of staff members’ roles, give them the advanced techniques they need. We’ll help them assess training needs across a team, department or organisation as well as deliver training with impact and provide you with real ROI. This course includes: