Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you! This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth. Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to : Understanding customer needs and wants Satisfying and motivating potential customers Translating them into an actual customer One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as : Acquiring customers at a lesser cost and acquiring as many customers as possible Acquiring customers who have an affinity and are business oriented Acquiring customers who are keen on the newer business model Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card. What other courses are included with this CRM Training? Course 01: Customer Relationship Management Course 02: Know Your Customer (KYC) Course 03: Retail Management - Level 5 Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training From this CRM bundle Learners will acquire knowledge on : What is Customer Relationship Management (CRM) Importance of CRM in business Customer Retention & Loyalty Get an understanding of how the CRM process works Importance of retail management in business Practical tools and approaches for conducting customer attitude surveys Getting to know your customers, and identifying concerns and possibilities. Learn the Formula to Talk with Strangers Public Speaking and Presentation Skills Learn how to make the best use of time So, enrol now in this CRM (Customer Relationship Management) Training to advance your career! We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff. Course Curriculum Course Curriculum of CRM (Customer Relationship Management) Module 01: Introduction to Customer Relationship Management Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM How will I get my Certificate? After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy Senior marketing managers looking for a different approach when considering how to manage customer relationships Professionals aiming to advance their careers in marketing, leadership, or CRM. Requirements Our CRM (Customer Relationship Management) Training is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices. Career path CRM manager Senior CRM manager Head of CRM Director of Performance Marketing The average salary of a CRM manager is approximately £48,000 per year Certificates Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost. Certificate of completion Digital certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Gain the skills and knowledge to work in criminal intelligence. Whether you are already working in the sector, someone who is interested in a career in criminal intelligence, or simply a layperson interested in learning more about the fascinating discipline of security and criminology, this Forensic Science course is for you. In this Forensic Science course, you will learn about crime science, pattern detection and analytical techniques. You will explore research methods and criminal statistics. You will learn about white-collar crime, hate crime, counter-terrorism and forensic psychology, and learn to understand the way the criminal justice system responds to criminal activity. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Forensic Science will provide you with the CPD certificate that you'll need to succeed. This Forensic Science Bundle Consists of the following Premium courses: Course 01: Online Training on Forensic Science Course 02: Forensic Anthropology: Skeletal Analysis Course 03: Computer Hacking Forensic Investigator Course 04: Digital Forensics for Cyber Professionals Course 05: Criminal Intelligence and Crime Analysis Complete Diploma Course 06: Criminal Psychology Course Level 2 Course 07: Emotional Intelligence and Human Behaviour Course 08: Criminal Law Course 09: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 10: Data Protection and Data Security Level 2 Course 11: Creativity and Problem Solving Skills Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Forensic Science has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Forensic Science is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Forensic Science: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) This course curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Forensic Science with ease. You'll discover how to master the Forensic Science skill while exploring relevant and essential topics. Curriculum of the Bundle Course 01: Online Training on Forensic Science The History and Organisation Crime Scene Investigation Collecting and Packaging Physical Evidence Fingerprints: Your Personal Signature Bloodstain Analysis DNA Analysis Drug Analysis Firearms Examination Questioned Documents: Handwriting And Forgery Examination Digital Evidence Forensic Psychology: Delving into the Criminal Mind Course 02: Forensic Anthropology: Skeletal Analysis Course outline The field of Anthropology Forensic Anthropology Human Osteology Comparative Osteology Estimation of sex from skeletal remains Estimating age at death from skeletal remains Estimating stature, BMI, and MNI Estimating ancestral affiliation Analyzing bones for trauma Writing it up! Ethical Considerations Exercise Answers Textbooks Course 03: Computer Hacking Forensic Investigator Overview Overview Reconnaissance Protocols Windows Hacking Attacking Web Technologies Pen Testing Wireless Networks Forensic Investigation Examination and Analysis Protocols Digital Evidence Artifacts Other Forensics Incident Handling Course 04: Digital Forensics for Cyber Professionals Course Overview Building Your Forensics Lab Environment Using VirtualBox Using Kali Forensic Mode and Autopsy Digital Forensics Case Management Open-source intelligence (OSINT) Computer Forensics Using Shodan to Search for Vulnerable devices Stenography Network forensics Using Wireshark Practice What You Have learned Course 05: Criminal Intelligence and Crime Analysis Complete Diploma Introduction to Intelligence Analysis Criminal Intelligence Analysis Criminal Intelligence Analyst - Skills and Competencies Understanding Criminal Psychology Research Methods in Crime Analysis Decision Making in Criminal Intelligence Analysis Intelligence-Led Policing Counterterrorism and Criminal Intelligence Analysis Technology in Criminal Intelligence Analysis The Criminal Justice System in England and Wales Course 06: Criminal Psychology Course Level 2 Understanding Criminal Psychology Influence of Mental Disorders Classification of Crime Victimology The Criminal Justice System in England and Wales Course 07: Emotional Intelligence and Human Behaviour Human Behaviour and Basic Psychological Process Evolutionary Perspective of Human Behaviour Human Intelligence Intelligence Test and Variations in Intelligence Learning and Conditioning Language and Communication Introduction to Emotion Emotion Influences Cognition Stress, Anger and Conflict Emotional Intelligence Self-Leadership Neuro-Linguistic Programming (NLP) Course 08: Criminal Law Introduction to Criminal Law Elements of a Crime Incitement, Conspiracy and Attempt Accomplice Crime Prevention The Police Prosecution, Caution and Diversion Youth Justice The Trial Sentencing Process Homicide Offences against Person Sexual Offences Theft Blackmail, Robbery & Burglary White-Collar Crime Terrorism & Law Property Offences Cybercrime & Piracy Prisons Probation Service War Crimes Course 09: Fraud Management & Anti Money Laundering Awareness Complete Diploma Introduction to Money Laundering Proceeds of Crime Act 2002 Development of Anti-Money Laundering Regulation Responsibility of the Money Laundering Reporting Office Risk-based Approach Customer Due Diligence Record Keeping Suspicious Conduct and Transactions Awareness and Training Course 10: Data Protection and Data Security Level 2 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 11: Creativity and Problem Solving Skills Getting Started The Problem Solving Method Information Gathering Problem Definition Preparing for Brainstorming Generating Solutions (I) Generating Solutions (II) Analyzing Solutions Selecting a Solution Planning Your Next Steps Recording Lessons Learned CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Forensic Science bundle. Requirements This Forensic Science course has been designed to be fully compatible with tablets and smartphones. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Online Training on Forensic Science) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Petroleum Engineering bundle Now Tired of browsing and searching for a Petroleum Engineering course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive Petroleum Engineering bundle that has everything you need to succeed. Also, our experts are available for answering your queries on Petroleum Engineering and help you along your learning journey. Advanced audio-visual learning modules of these Petroleum Engineering courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Petroleum Engineering, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Petroleum Engineering Bundle Consists of the following Premium courses: Course 01: Petroleum Refining Demystified Course 02: Oil and Gas Management Course 03: Oil & Gas: Markets Trading Pricing & Economic Framework Level 2 Course 04: Understand Piping & Instrumentation Diagrams P&IDs Course 05: Basic Chemistry Online Course Course 06: Ultimate Geology Course Course 07: COSHH Training and Safety - Level 2 Course 08: DSEAR Training Course 09: Gas Safety Course 10: Fire Safety | Online Course Course 11: Carbon Literacy Knowledge | Course Course 12: Environmental Law Course 13: Logistics of Crude Oil and Petroleum Products Course 14: Emergency First Aid and Incident Management at Work Key features of this Petroleum Engineering course: This Petroleum Engineering bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Petroleum Engineering is entirely online 24/7 Learner support The Petroleum Engineering incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Petroleum Engineering expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Petroleum Engineering from any place in your own time without travelling for classes. Enrol now in Petroleum Engineering to advance your career, and use the premium study materials from Apex Learning. The Petroleum Engineering bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Petroleum Engineering expertise and essential knowledge, which will assist you in reaching your goal. Course Curriculum of Petroleum Engineering bundle: Course 01: Petroleum Refining Demystified About the Course Overview of Crude Oil Refining Petroleum Properties Distillation and Fractionation Blending Operation Making Asphalts A Typical Refinery Operation ---------- 13 more Petroleum Engineering related courses---------- How will I get my Petroleum Engineering Certificate? After successfully completing the Petroleum Engineering course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Petroleum Engineering bundle. Requirements Our Petroleum Engineering course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Petroleum Engineering various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
🚀 Introduction to Coaching Course: Unlock Your Coaching Potential! 🌟 Discover the art of coaching with our CPD Accredited 'Introduction to Coaching' course. 🎓 Gain insights into the GROW Model, motivation techniques, and advanced questioning skills. Ideal for aspiring coaches and professionals seeking career development.
Digital product management sits at the crossroads of technology, business, and customer insight, shaping the future of how products are conceived, developed, and delivered online. This course offers a deep dive into the essentials of managing digital products, starting from understanding market demands and customer needs to crafting clear, actionable strategies that align with business goals. With a strong focus on modern development methodologies and effective product roadmaps, learners will gain the tools needed to guide digital projects with confidence and clarity. Beyond strategy, the course explores how to measure success through analytics and metrics, ensuring decisions are data-driven and outcomes are measurable. Marketing fundamentals are also covered, highlighting how to position and promote products effectively in competitive markets. Legal aspects, an often overlooked yet vital area, are included to prepare learners for navigating the digital landscape with awareness and responsibility. Designed to suit anyone keen on advancing their knowledge in product management, this course provides a thorough, engaging approach without requiring physical attendance, making it accessible to all. Enrol with confidence, train with Training Express and supercharge your career in no time. Course Curriculum: Module 01: Basics of Digital Product Management Module 02: Understanding Market and Customers Module 03: Strategy Development Module 04: Roadmap Module 05: Development Methodologies Module 06: Analytics and Metrics Module 07: Marketing Module 08: Legal Aspects Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Digital Product Management - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Digital Product Management - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Digital Product Management - CPD Accredited training.
In a data-driven economy, business decisions must be backed by insight. This CPD Accredited Business Intelligence Analyst Training course is designed to help learners understand how data can be transformed into meaningful information to support strategic choices. With a clear focus on the tools and techniques used in the field, this course covers essential topics like real-time analytics, data warehousing, SQL, Python basics, and data visualisation — all explained with clarity and purpose. You’ll explore how businesses gather, organise, and interpret data to shape their operations and drive performance. Whether you're new to analytics or aiming to refresh your knowledge, this course provides a structured introduction to the core concepts that shape business intelligence today. From statistical foundations to visual reporting, each module is designed to build a strong theoretical understanding of how data flows through modern business systems. With the flexibility of online learning, you can study at your own pace while gaining an appreciation for the critical role of data in business strategy. Course Curriculum: Module 01: An Introduction to Business Intelligence Module 02: Real-time Business Intelligence Module 03: Fundamentals of Statistics and Data Science Module 04: Fundamentals of SQL Module 05: Database Management Essentials Module 06: Data Warehouse Concepts Module 07: Data Visualisation in Business Intelligence Module 08: Basics of Python Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing Business Intelligence Analyst - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Business Intelligence Analyst - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The Business Intelligence Analyst - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Intelligence Analyst - CPD Accredited training.
understanding of the security sector, tailored for those aiming to advance their knowledge and credentials entirely online. This carefully assembled bundle covers a wide range of essential topics—from the fundamentals of security management and the responsibilities within the private security industry to specialised fields like criminology, forensic psychology, and emergency first aid. Each course offers a detailed exploration of its subject, allowing learners to gain valuable insights and theoretical knowledge that are highly relevant to security professionals. This bundle is ideal for individuals seeking flexible, expert-led study without the need to attend in-person sessions. With courses spanning fire safety, health and safety regulations, and Covid-19 awareness, the package ensures a well-rounded grasp of the key areas shaping modern security practices. The content is meticulously crafted to boost your professional profile, enhancing understanding and readiness for various roles within the security landscape. Whether you're entering the field or looking to add formal qualifications to your career, this bundle presents a structured path to expand your expertise at your own pace. Key Features of this Career Bundle CPD Accredited Courses Instant PDF certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This contemporary security management course incorporates the latest information, recognising the increased complexity and significance of security in today's world compared to previous years. The scope of security has expanded, and the standards have become more demanding, requiring security guards to stay informed about current policies. Additionally, the course covers the expectations and strategies for adhering to guidelines established by specific organisations and companies, ensuring students are up-to-date with the most relevant practices. Course 01: Security Management Diploma Course 02: Working within the Private Security Industry Course 03: Security Guard Course 04: Criminology & Profiling Diploma Course 05: Forensic Psychology Course 06: Fire Marshal Level 3 Course 07: Emergency First Aid at Work Course 08: Health and Safety Course 09: Covid-19 Awareness Accreditation These bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Security bundle is ideal for anyone looking to start a career in the field, which includes the following related professions: Security Architect Security Analyst Security Guard Security Officer Security Specialist Security Staff Requirements No prior degree or experience is required to enrol in this course. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Whether you're a keen cyclist looking to gain confidence in maintaining your bike, or someone simply curious about how the gears, brakes, and bolts all come together – this online course brings clarity to every cog and cable. You’ll explore everything from basic bicycle anatomy to common maintenance issues, puncture fixes, and safe riding practices, all designed with the everyday rider in mind. Delivered entirely online, this course fits around your schedule – no oily hands or garage visits required. It’s structured for learners who want to understand the nuts and bolts of cycling without getting bogged down in technical jargon. From adjusting your saddle to knowing when your tyres are telling you they've had enough, you'll pick up knowledge that not only saves time and money, but keeps your bike rolling smoother for longer. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Cycle Instructor profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: How to Buy a Cycle Module 02: Fitting and Accessories Module 03: Road Skills Module 04: Cycling in the Real World Module 05: Cycle Maintenance Module 06: Getting the Most Out of Cycling Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Cycling & Cycle Maintenance - CPD Accredited course. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Cycling & Cycle Maintenance - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Cycling & Cycle Maintenance - CPD Accredited training.
Are you looking to improve your current abilities or make a career move? Our unique Wellbeing course might help you get there! Expand your expertise with high-quality training - study the Wellbeing course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Wellbeing online training course. The Wellbeing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Wellbeing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Wellbeing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey with this Wellbeing course straight away and take a step forward in securing a better future! Why Prefer Our Wellbeing Course? Opportunity to earn a certificate accredited by CPDQS after completing this Wellbeing course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. **** Course Curriculum **** Module 01: Stress at Workplace Signs of Stress at Work Stressors at Work Module 02: Personality and Stress Adaptation with Stress Behaviour and Stress Personality and Stress Psychology Spiritual Belief and Stress Module 03: Managing Stress at Work Quick Workplace Strategies Module 04: Work-Life Balance Prioritisation Understanding Own Life Wheel Achieving Success Looking After Yourself Rewarding Yourself Relaxing & Being Happy Module 05: Discrimination in the Workplace Medical Condition Regarding Disability Disability Discrimination Failure to Make Reasonable Adjustments Areas of Reasonable Adjustments Sex Discrimination Sexual Orientation Discrimination Race Discrimination Module 06: Employee Relations Strategic Employee Relations The Practice of Industrial Relations Employee Voice Employee Communications Module 07: Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 08: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques Module 09: Supporting Mental Health for Homeworkers Mental Health Looking after your mental health The Manager/Remote Worker Relationship Work-Related Stress Psychological Effects of Working from Home Improving Mental Health When You Work from Home Module 10: Health and Safety for Remote Workers Remote Worker's Health and Safety Occupational Health and Safety in the Home Health & Safety Requirements Working from Home Tips to Combat the Negative Health Effects Employee Health and Wellbeing during COVID-19 Pandemic Module 11: Ensuring Health and Safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and Safety Health and safety policies Conducting risk assessments Accident prevention Measuring Health and safety performance Health and safety training Assessment Process Once you have completed all the modules in the Wellbeing course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Wellbeing course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Wellbeing course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.