126 Courses delivered Online

The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services. After the successful completion of the course, you will be able to: Defining the concept of Change Management and change resistance. Explaining the types and causes of change resistance. Learning the various strategies for overcoming resistance to change. Understanding the concept, elements, and steps of the Change Management plan. Learning the concept, levels, and causes of conflicts. Understanding the concept, benefits, and principles of Quality of Care. A course on healthcare quality management tools and techniques is designed to provide students with an understanding of various tools and techniques used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services and implement changes to improve patient outcomes and satisfaction. The course may also cover regulatory requirements related to healthcare quality management and strategies for effective communication and collaboration within healthcare teams. Upon completion of the course, students should have a better understanding of the importance of quality management in healthcare, and the practical skills needed to improve the quality of healthcare services. The aim of a course on healthcare quality management tools and techniques is likely to provide students with an understanding of various quality management tools and techniques that can be used to improve healthcare services. The course may cover topics such as process improvement, data analysis, root cause analysis, and quality measurement. Students may learn how to use these tools and techniques to identify areas for improvement in healthcare services, and how to implement changes to improve patient outcomes and satisfaction. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Healthcare Quality Management Tools and Techniques - N Self-paced pre-recorded learning content on this topic. Healthcare Quality Management Tools and Techniques Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Healthcare Manager Social Care Manager Equality, Diversity and Inclusion (EDI) Manager HR Manager or HR Business Partner Healthcare Professional Social Care Professional Nurse or Caregiver Medical or Allied Health Professional Diversity and Inclusion (D&I) Consultant Employee Relations Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Project Quality Management: On-Demand In today's environment, quality is the responsibility of everyone. Project success is no longer just the fulfillment of a project on schedule, on budget, and within the scope. Today, projects aren't successful unless the customer's needs are met at the highest level of quality at the lowest cost to the organization. Project Managers must know customer needs, and manage to them throughout the project lifecycle, in order to gain acceptance. Project Quality Management provides an interactive, hands-on environment for participants to practice identification of critical quality requirements (quality planning), fulfillment of those requirements through well-designed processes (Quality Assurance), and statistical awareness of technical specifications of project deliverables (Quality Control). What You Will Learn You'll learn how to: Plan for higher quality project deliverables Measure key performance indicators on projects, processes, and products Turn data into useful project information Take action on analyzed data that will drive down non-value-added costs and drive up customer acceptance and satisfaction Reduce defects and waste in current project management processes Foundation Concepts Quality Defined Customer Focus Financial Focus Quality Management Process Management Cost of Quality Planning for Quality Project Manager Role in Planning Voice of the Customer Quality Management Plan Measurement System Accuracy Data Gathering Data Sampling Manage Quality Process Management Process Mapping Process Analysis Value Stream Mapping Standardization Visual Workplace and 5S Error Proofing (Poka-Yoke) Failure Mode and Effect Analysis Control Quality The Concept of Variation Common Cause Special Cause Standard Business Reports Tracking Key Measurements Control Charts Data Analysis Variation Root Cause Analysis Variance Management Designing for Quality

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 33 course mega bundle that will exceed your expectations within your budget. The Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics bundle will help you build a solid foundation to become a proficient worker in the sector. This Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Diploma in Data Analysis Fundamentals Course 02 :Google Data Studio: Data Analytics Course 03 :Statistics Course 04 :Statistical Analysis Course 05 :Statistics & Probability for Data Science & Machine Learning Course 06 :Quick Data Science Approach from Scratch Course 07 :Business Intelligence and Data Mining Course 08 :Financial Analysis Course 09 :Financial Statement Analysis Masterclass Course 10 :Financial Modeling Using Excel Course 11 :Fundamentals of Business Analysis Course 12 :Business Intelligence Analyst Course 13 :Investment Course 14 :Investment Analyst Course 15 :Financial Ratio Analysis for Business Decisions Course 16 :Banking and Finance Accounting Statements Financial Analysis Course 17 :Technical Analysis Masterclass for Trading & Investing Course 18 :Strategic Planning and Analysis for Marketing Course 19 :Learn to Read, Analyse and Understand Annual Reports Course 20 :Financial Analysis : Finance Reports Course 21 :Stakeholder Management Analyst Course 22 :Purchase Analyst Course 23 :RCA: Root Cause Analysis Course 24 :Root Cause Analysis: Toolkit Course 25: Excel Data Analysis Course 26: Receptionist Skills Course 27: Minute Taking Executive Training Course 28: Time Management Training - Online Course Course 29: Complete Communication Skills Master Class for Life Course 30: Public Speaking 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Learning Outcome This tailor-made Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics bundle! This bundle is also ideal for professionals looking for career advancement. Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Learn the Fundamentals of Analytics - Become an Expert in Web & Marketing Analytics Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Google Analytics Now Whether you have an eCommerce site or an informative site, you want to understand your visitors' behaviour to deliver better results. Business analytics help organisations reduce risks. Helping them make the right decisions based on available data such as customer preferences, trends, and so on can help businesses curtail short and long-term risks. Thus this comprehensive 14-in-1 Google Analytics bundle will help you become an expert and help you and your organisation achieve the goals. Google Analytics allows you to track and understand your customer's behaviour, user experience, online content, device functionality and more. Google Analytics also provides you with the information needed to help you shape your business's success strategy, discovering things you probably never knew about visitors on your site. Also, as the modern world has shifted to a digital era, people are more and more interested in online business and marketing. Thus if you are an expert in Google Analytics, then you'll easily get a job from any part of the world with an average salary of 64,553 per year. What will you learn from this Google Analytics bundle: Learn how to use Google Analytics to run a successful business from scratch How to navigate the Google Analytics interface, reports and set up dashboards and shortcuts How to analyse Basic Audience, Acquisition, and Behavior reports and set up goals and campaign tracking Fundamentals of data analysis (data analyst) including process management, tools for data analysis, various charts Ability to conduct thorough research and turn raw data into presentable information Understand GDS as well as Data Visualisation, Geo-visualisation Root Cause Analysis, fundamentals of RCA including the process as well as required tools to conduct an RCA7 This Bundle Consists of the following Premium courses: Course 01: Complete Google Analytics Course Course 02: Introduction to Data Analysis Course 03: Basic Google Data Studio Course 04: RCA: Root Cause Analysis Course 05: Ultimate PHP & MySQL Web Development Course & OOP Coding Course 06: Marketing Fundamentals Course 07: Strategic Planning and Analysis for Marketing Course 08: Digital Marketing Course 09: Social Media Strategist Training Course 10: Information Management Course 11: GDPR Data Protection Level 5 Course 12: Cyber Security Incident Handling and Incident Response Course 13: Learning Computers and Internet Level 2 Course 14: Decision Making and Critical Thinking Curriculum Course 01: Complete Google Analytics Course Overview Navigation and Admin Creating a New Google Analytics Account Website Account Creation Connecting To WordPress Website Connecting To HTML Site Connect Custom Page and Site Builders Setting Up Annotations Setting Up Intelligence Events Set Up Custom Segments Export Data for Analysis Set Up Custom Reports Set Up Google Integrations Templates Real-Time Reporting Setting Up Goals Third-Party Integrations Audience Menu Overview Interests and Geography Conclusion How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Google Analytics bundle. Requirements Our Google Analytics course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Google Analytics expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Complete Google Analytics Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Complete Google Analytics Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Level 1, 3 & 5 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

14 in 1 "IT and Analytics" Bundle only at £100 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a IT and Analytics course you are looking for? Can't find the complete IT and Analytics package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in IT and Analytics and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in IT and Analytics, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Introduction to Data Analysis Course 02: Quick Data Science Approach from Scratch Course 03: Excel Pivot Tables Course 04: Google Data Studio: Data Analytics Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 06: Business Intelligence and Data Mining Masterclass Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: RCA: Root Cause Analysis Course 09: Master JavaScript with Data Visualization Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Electronic Document Management System Step Course 12: Information Management Course 13: Encryption Course 14: IT For Recruiters Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Curriculum Course 01: Introduction to Data Analysis Introduction Agenda and Principles of Process Management The Voice of the Process Working as One Team for Improvement Exercise: The Voice of the Customer Tools for Data Analysis The Pareto Chart The Histogram The Run Chart Exercise: Presenting Performance Data Understanding Variation The Control Chart Control Chart Example Control Chart Special Cases Interpreting the Control Chart Control Chart Exercise Strategies to Deal with Variation Using Data to Drive Improvement A Structure for Performance Measurement Data Analysis Exercise Course Project Test your Understanding ---------- Other Courses Are ---------- Course 02: Quick Data Science Approach from Scratch Course 03: Excel Pivot Tables Course 04: Google Data Studio: Data Analytics Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 06: Business Intelligence and Data Mining Masterclass Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: RCA: Root Cause Analysis Course 09: Master JavaScript with Data Visualization Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Electronic Document Management System Step Course 12: Information Management Course 13: Encryption Course 14: IT For Recruiters CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this IT and Analytics bundle. Requirements This course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Introduction to Data Analysis) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Data Analysis) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Participants learn how to handle complaints and negative online reviews with confidence and professionalism. For customer service professionals looking to develop.

14 in 1 "IT and Analytics Training Training" Bundle only at £ 79 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a IT and Analytics Training course you are looking for? Can't find the complete Training package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive IT and Analytics Training bundle that has everything you need to succeed in IT and Analytics Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete IT and Analytics Training package and developed this in-demand Training course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in this Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These Training certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Bundle Consists of the following Premium courses: Course 01: Introduction to Data Analysis Course 02: Quick Data Science Approach from Scratch Course 03: Excel Pivot Tables Course 04: Google Data Studio: Data Analytics Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 06: Business Intelligence and Data Mining Masterclass Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: RCA: Root Cause Analysis Course 09: Master JavaScript with Data Visualization Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Electronic Document Management System Step Course 12: IT For Recruiters Enrol now to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this training: Pay once and get lifetime access to 14 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Introduction to Data Analysis Module 01: Introduction Module 02: Agenda and Principles of Process Management Module 03: The Voice of the Process Module 04: Working as One Team for Improvement Module 05: Exercise: The Voice of the Customer Module 06: Tools for Data Analysis Module 07: The Pareto Chart Module 08: The Histogram Module 09: The Run Chart Module 10: Exercise: Presenting Performance Data Module 11: Understanding Variation Module 12: The Control Chart Module 13: Control Chart Example Module 14: Control Chart Special Cases Module 15: Interpreting the Control Chart Module 16: Control Chart Exercise Module 17: Strategies to Deal with Variation Module 18: Using Data to Drive Improvement Module 19: A Structure for Performance Measurement Module 20: Data Analysis Exercise Module 21: Course Project Module 22: Test your Understanding --------Other Courses Are-------- Course 02: Quick Data Science Approach from Scratch Course 03: Excel Pivot Tables Course 04: Google Data Studio: Data Analytics Course 05: Excel Pivot Tables, Pivot Charts, Slicers, and Timelines Course 06: Business Intelligence and Data Mining Masterclass Course 07: Statistics & Probability for Data Science & Machine Learning Course 08: RCA: Root Cause Analysis Course 09: Master JavaScript with Data Visualization Course 10: CompTIA CySA+ Cybersecurity Analyst (CS0-002) Course 11: Electronic Document Management System Step Course 12: IT For Recruiters CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this IT and Analytics Training bundle including- Students Graduates Job Seekers Job Holders Requirements Our Training is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Training course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Training expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Introduction to Data Analysis) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Introduction to Data Analysis) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

LTE optimization training course description This course gives delegates an understanding of the Key Performance Indicators used within the 3G LTE (4G) network environment. We investigate the 3GPP standards for KPIs (including TR 32.814, TS 32.410 & TS 32.455) these cover GERAN, UMTS & LTE environments. The course details the optimisation procedures and the use of Self optimisation, Selforganising & Self-healing equipment now being deployed across all releases of mobile networks. What will you learn Explain the RF optimisation flowchart. Describe the importance of Reference Signal Received Power (RSRP). List many of the 3GPP recommended KPIs. Describe the concept of APN AMBR and UE AMBR within LTE. Describe the use of planning and optimisation computer tools. LTE optimization training course details Who will benefit: Anyone working with LTE. Prerequisites: Essential LTE Duration 2 days LTE optimization training course contents Introduction to the cellular environment The architecture, 2G (GSM), GPRS/EDGE, The NGMN (Next Generation Mobile Network), media gateway controller, 3GPP Rel99 the 3G introduction, HSPA deployments, 3G LTE (4G). Cellular network procedures GSM/GPRS call setup, GPRS data call setup, 3G UMTS data call setup, Data call (Voice over LTE) in LTE (using IMS), Circuit Switched Fall Back (CSFB) in LTE, IP packet session in LTE. Introduction to the standards The 3GPP specifications body, The numbering structure for KPIs, 2G KPIs, 3G/UMTS KPIs, 3G LTE KPIs, IMS KPIs. Introduction to the KPI definitions KPI definitions, accessibility KPIs, retainability KPIs, mobility KPIs, utilisation KPIs. In-depth overview of the air Interfaces GSM/GPRS FDMA & TDMA solution, 3G UMTS WCDMA solution, HSPA+ sharing spare power (Codes), The 3G LTE uplink & downlink interface explained, Initial attach procedures explained. Problem analysis Reference Signal Received Power (RSRP), Signal to Interference Noise Ratio (SINR), handover success rates, power adjustments, classification of coverage problems, weak coverage & coverage holes, lack of dominant cells, cross coverage, improper tilt settings, uplink/downlink imbalance, signal quality, Azimuths & tilts to reduce interference, Handover failure due to interference, Service drop causes. Mobile RF performance in 2G/3G Performance counters, KPIs, testing & measurement, Drive testing and survey, Data collection and post processing of data, LTE service optimization, bandwidth, poor coverage, Quality, optimization process, KPI optimization, Root Cause Analysis (RCA) applied to RF issues, optimization tools and software. Advanced LTE network planning & optimization LTE UE measurements (RSRP/RSRQ), LTE capacity planning, RF configuration parameters, LTE cell selection/reselection planning, LTE radio network KPIs, LTE user-centric KPIs, LTE network performance KPIs, LTE system utilization KPIs, LTE RF channel performance predictions, LTE channel information processing, LTE channel multiplexing, Physical layer and structure, MIMO in LTE, LTE resource plan LTE and Self-Organizing Networks (SON). Radio network optimization work flow Work flow, the existing network, Optimization team establishment and cluster division, Single site verification, Alarm check, Cell state check, Radio parameters check, Site verification, Statistics analysis, Coverage problem analysis. Mobile internet and QoS issues Cellular QoS reference models. How QoS impact on KPIs and measurements, Introduction to mobile internet, The concept of shared access technologies, Support for QoS in the WCDMA environment, The PDP context model, Supporting end-to-end QoS, EPS bearer concepts, Default EPS bearer, Dedicated EPS bearer, APN-AMBR, UE-AMBR.

Lean Six Sigma Yellow Belt Certification Program: Virtual In-House Training This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. This course is designed to instill an in-depth understanding of Lean Six Sigma and a clear sense of what is required to define high-impact improvement projects, establish Lean Six Sigma measurements, and complete Lean Six Sigma projects using the systematic and proven Define, Measure, Analyze, Improve, and Control (DMAIC) methodology. Participants will learn basic tools and techniques of Lean Six Sigma and those who pass a thirty-question exam (70% or above) will become a Certified Lean Six Sigma Yellow Belt. This course is delivered through four 3-hour online sessions. What you Will Learn You'll learn how to: Establish the structure that supports and sustains Lean Six Sigma Quality Identify and calculate key Lean Six Sigma Measurements (Sigma, DPMO, and Yield) Select successful, high-impact projects that match strategic objectives Document, measure, and improve key processes using the DMAIC (Define, Measure, Analyze, Improve, and Control) Methodology Utilize data-based thinking to make key business decisions Introduction to the Fundamentals and Vision of Lean Six Sigma Lean Six Sigma's focus on the customer, on quality, and on results The costs of poor quality Critical factors to consider when deploying Lean Six Sigma Lean Six Sigma as a process improvement methodology Lean Six Sigma metrics Why do it - ROI and payback for Lean Six Sigma Business Process Management Critical Lean Six Sigma roles and responsibilities Main aspects of managing the organizational change Project selection Metrics of Lean Six Sigma and the DMAIC Model How to strategically align business metrics and projects within an organization How to identify and measure quality characteristics which are critical to customers What does the customer (internal or external) really want from our products and services? Establishing appropriate teams and setting those teams up to be successful What defines a good measurement system? How are we doing (learning the secret to measuring the right things, right)? How to improve output measures by understanding and measuring the process Where are there defects (how to properly select and scope high-impact projects)? Where is the process broken (the Lean Six Sigma version of root cause analysis)? How to determine the process efficiency, or value add, of a process The appropriate use of quality tools Understanding the concept of variation and how to reduce knee-jerk reactions How to achieve breakthrough results for any key measure How can we ensure the identified improvements will be sustainable (the basics of process control)?