A PA or secretary is an important component of building a productive and well-synchronised office. Therefore, companies highly value skilled secretaries and PAs. Grab the chance to develop your skills and abilities in this area with the Secretary & PA Diploma course. This ultimate course is designed to equip you with the right skills and a smooth learning experience. In this Secretary & PA Diploma online training, you will receive a clear understanding of the roles and responsibilities of a PA. In this course, you will get introduced to the skills you need to become a proficient PA. From the informative modules, you will be able to develop your expertise in delivering excellent admin support. In addition, the course will include detailed lessons on meeting management, organisation skills, time management techniques and much more. Here, you will also get the opportunity to enhance your expertise in MS Excel and PowerPoint. This course will allow you to develop your skills and elevate your resume. When you complete the course, you will receive a certificate of achievement. This certificate will boost your employability, so join now! After the course, you will learn Develop the adequate skills required to become a personal assistant Learn how to provide quality admin support in the office Explore the vital areas of administrative management tasks Improve your business writing, meeting management, and time management skills Build your expertise in MS Excel and PowerPoint Why Choose Secretary & PA Diploma? Opportunity to earn a certificate accredited by CPD after completing this Secretarial & PA Diploma Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Secretarial & PA Diploma program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this Secretary & PA Diploma and take a step toward a brighter future! *** Course Curriculum *** Here are the topics you will cover on the Secretary & PA Diploma: Module 1: Personal Assistant Working with Your Manager Administrative Soft Skills Effective Time Management Meeting Management Tools of the Trade and more! Module 2: Admin Support Getting Organised Managing Time Getting It All Done On Time Special Tasks Verbal Communication Skills and more! Module 3: Administrative Management Why Your Office Needs Administrative Procedures Gathering the Right Tools Identifying Procedures to Include Top Five Procedures to Record What to Include in Your Binder Organising Your Binder What Not to Include in the Procedure Guide Share Office Procedure Guide Successfully Executing the Guide Module 4: Organisational Skills Remove the Clutter Prioritise Scheduling Your Time To-Do Lists Paper and Paperless Storage Organisation in Your Work Area Tools to Fight Procrastination and more! Module 5: Telephone Etiquette Aspects of Phone Etiquette Using Proper Phone Language Eliminate Phone Distractions Inbound Calls Outbound Calls Handling Rude or Angry Callers Handling Interoffice Calls Methods of Training Employees Correcting Poor Telephone Etiquette Module 6: Business Writing Working with Words Constructing Sentences Creating Paragraphs Writing Meeting Agendas Writing E-mails Writing Business Letters Proofreading and Finishing and more! Module 7: Time Management Setting SMART Goals Prioritizing Your Time Planning Wisely Tackling Procrastination Crisis Management Organising Your Workspace Delegating Made Easy Setting a Ritual Meeting Management Alternatives to Meetings Module 8: Body Language and Effective Communication Communicating with Body Language Reading Body Language Body Language Mistakes Gender Differences Nonverbal Communication Facial Expressions Body Language in Business Lying and Body Language Improve Your Body Language Matching Your Words to Your Movement Module 9: Meeting Management Planning and Preparing Setting up the Meeting Space Electronic Options Meeting Roles and Responsibilities Chairing a Meeting Dealing with Disruptions Taking Minutes Making the Most of Your Meeting Module 10: Excel Basics Navigate the Excel User Interface Use Excel Commands Create and Save a Basic Workbook Enter Cell Data Use Excel Help Create Worksheet Formulas Insert Functions Reuse Formulas and Functions Insert, Delete, and Adjust Cells, Columns, and Rows Search for and Replace Data Use Proofing and Research Tools Apply Text Formats Apply Number Format Align Cell Contents Apply Styles and Themes Apply Basic Conditional Formatting Create and Use Templates Preview and Print a Workbook Set Up the Page Layout Configure Headers and Footers Manage Worksheets Manage Workbook and Worksheet Views Manage Workbook Properties Module 11: PowerPoint Basic Customize the User Interface Set PowerPoint 2016 Options Modify Slide Masters and Slide Layouts Add Headers and Footers Modify the Notes Master and the Handout Master Create SmartArt Modify SmartArt Write Math Equations Add Audio to a Presentation Add Video to a Presentation Customize Animations and Transitions Review a Presentation Store and Share Presentations on the Web Annotate a Presentation Set Up a Slide Show Create a Custom Slide Show Add Hyperlinks and Action Buttons Record a Presentation Secure a Presentation Broadcast a Slide Show Create a Video or a CD Assessment Process Once you have completed all the Secretarial & PA Diploma Course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Secretarial & PA Diploma. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for Anyone interested in pursuing a career in the relevant sector Existing professionals who wish to elevate their skills Individuals who wish to learn about PA or secretary careers Requirements Enrol on the Secretary & PA Diploma with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the Secretary & PA Diploma without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Secretary & PA Diploma online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path From the Secretary & PA Diploma course, you will learn the key skills required for the role of a PA. After completing the course, you can aim for career options such as PA (Salary range £26k-£44k per year) Office Administrator (Salary range £21k-£27k per year) Admin Assistant (Salary range £20k-£27k per year) Receptionist (Salary range £21k-£28k per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Understanding loss and the best ways to help This sensitive course gives you greater insight into our natural grieving process, what can go wrong, the myths about grief, and how you can support those going through it Accredited CPD: 6 hours Incredibly helpful online grief course, very informativeEMMA WARDROPPER Loss is a common human experience and major part of life – every one of us will face the loss of a loved one at some time in our lives. Grief and bereavement can hit us in other ways too – like when we lose someone through dementia, addiction or divorce, or lose something significant, like the ability to have our own children or our physical health. This online course helps explain the different ways people react to grief, offers guidance on the most appropriate ways to support people and will also help you with your own grief when the time comes. Véronique's compassion and own extensive experience of grief and supporting others really shines through Why take this course In our Western culture death and dying have largely been taken into the realm of professionals, with many of us dying in hospital. Death is rarely a part of our conversations. Many don’t feel comfortable around the bereaved, they don’t know what to say or do for the best, or what to expect when faced with a bereaved person. This can make the experience of being bereaved very lonely, particularly as there are also many misunderstandings around grief, which can sometimes make matters worse. Véronique is passionate about dispelling these myths and giving people a clear roadmap to demystify what is a normal, healthy response to the death of a loved one – and identify when professional help might be needed. As well as her own personal experiences of grief, she has supported countless others over the years through her professional role as a Human Givens practitioner as well as on a personal level. This compassionate online course, which is illustrated with case histories and packed full of practical tips, will help you feel more confident when supporting grieving friends, patients, family or neighbours – and leave you better prepared for what to expect in your own times of grief. What will you learn The common myths surrounding grief and bereavement – what’s true and what isn’t How differing cultural, religious and belief-based views impact on how people grieve What the science and the latest research tells us about the grieving process The 3 common responses to the death of a loved one When grieving becomes a problem; complicated, avoidant or delayed grief Grieving for someone who is still alive Two different sorts of crying Pathological grieving – how to tell if professional help is needed Guilt and grieving over the loss of someone you feel you might have helped, e.g. suicide, drug or alcohol related death Why our innate emotional needs (part of our ‘human givens’) have a protective role Essential ‘Do’s and Don’ts’ for those wanting to support an individual who has lost a loved one – and how these can change over time or depending on the context How the circumstances around a death can affect how individuals grieve The impact of sudden, unexpected death What to expect in the early days following the loss of a loved one The value and use of ritual The role of our emotions – and why they can come up again out of the blue, sometimes years later How to help children and teenagers deal with death Living loss: grieving over e.g. divorce, infertility, caring for a loved one who is terminally ill, estrangement from friends or family members, the loss of job, or status, freedom, hope etc. The effects of trauma on the process of grief and when to detraumatise the memory How depression and trauma can impact on grieving Practical ways to help someone immersed in grief Case history showing how a human givens therapist helped with extreme grief Help for those that are grieving Case studies: personal experiences of being bereaved and what helped Strategies to avoid being overwhelmed – dipping in and out of grief The use of targeted specialist groups (e.g. death by suicide, drugs, alcohol, the death of a child, of a life partner, cancer, sudden death, stillbirth, sepsis or Covid) and social media Finding meaning and purpose after loss Re-engaging with life Integrating the changes. Course Programme Part 1How and why we grieve Part 2What you need to know about grief and bereavement Part 3 Practical things you can do to help Who is this course suitable for This course is for anyone who would like to understand more about grief and the different ways loss can affect us, and to feel more confident in helping those who are bereaved. An online course, it is presented in a clear, practical way without psychobabble to make it as readily accessible and helpful to as many people as possible – including those who may be currently grieving themselves. What's included? Videos PDF Course notes Life-long access CPD Certificate Course format This online course is split into 3 modules, each of which are broken down further into different sections of videos clips delivered in English. There are also course notes for you to download, plus additional reading information and a range of helpful links. You can take as long as you like to work your way through this online course on Grief and Bereavement and can view it as many times as you like. Once you have completed the course, you will receive a CPD certificate. This course has been independently accredited by the internationally recognised CPD Standards Office for 6 hours of CPD training. Meet your tutor Véronique Chown Véronique is a psychotherapist with over 20 years experience in private practice during which time she also worked for three years in the NHS. Read more
Discover the transformative potential of ceremonial hypnotherapy with our comprehensive on-demand masterclass. This course is meticulously designed to guide you to blend ancient ritualistic practices with modern hypnotic techniques, offering a unique and enriching approach to healing and personal growth.
Diploma Course in Practioner Crystal Therapy. This is a great learning journey into the world of Crystals and how Crystals, through their own growth process, can mirror our human existence and offer healing in ways we never thought possible. The course will give you insights into how Crystals and their energy can Heal the human anatomy both physically, emotionally and ethereally. This course will allow you to engage with the energy of the Crystal and therefore bring that energy forth to help with the healing process of self and others.
This course explores why our energy system can become blocked and the impact those blocks have on our physical and mental health. We look at methods to clear those blocks and to be able to restore balance to the Aura and Chakra system. We explore in detail the intrinsic power of the Aura and Chakra systems and how they interact with the physical and emotional self.
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Welcome to the Women's Voice Medicine Journey. This is a female-designed, new, step-by-step guide, to teach you how you can truly activate and integrate some of the most essential Voicework tools to Free Your Voice and unleash your Creative Feminine Power.
weave together the enchantment of tarot cards with the magic of altars, candles, and incantations, creating a tapestry of transformation
From boosting our mood to expanding our consciousness, cacao is truly a remarkable gift from nature. In this masterclass, we'll explore the numerous benefits of cacao, shedding light on how it can enhance our health and lead us on a path of spiritual awakening. This masterclass aims to harmoniously blend ceremony and healing trance techniques.