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24 Hour Flash Deal **25-in-1 Sales Management Advanced Diploma Mega Bundle** Sales Management Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Sales Management Advanced Diploma package online with Studyhub through our online learning platform. The Sales Management Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Sales Management Advanced Diploma course provides complete 360-degree training on Sales Management Advanced Diploma. You'll get not one, not two, not three, but twenty-five Sales Management Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Sales Management courses are yours for as long as you want them once you enrol in this course This Sales Management Advanced Diploma Bundle consists the following career oriented courses: Course 01: Sales Training: Practical Sales Techniques Course 02: Sales and Marketing Course 03: Advanced Sales and Selling Management Techniques Course 04: Sales and Marketing: Email Marketing Course 05: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 06: B2B Business Development: Strategies for Sustainable Growth Course 07: Learn to Create A Selling Strategy that Drives Sales Course 08: NLP For Sales, Persuasion & Influence Course 09: Increase Your Sales Through a Profitable Pricing Strategy Course 10: Product Management for Maximum Sales: Boosting Business Success Course 11: Sales Analysis in Excel Course 12: Residential Property Sales Course 13: Basic Training for Real Estate Agents Course 14: Retail Management Course 15: Retail Associate Certificate Course 16: Telemarketing Course 17: Diploma in Sales and Strategic Marketing Certificate Course 18: ETSY Marketing and Business Course 19: Affiliate Marketing Course 20: Content Writing & Copywriting For SEO and Sales Course 21: Marketing Strategies for Business Course 22: Learn to Drive Traffic into Sales through Digital Marketing Course 23: Step-by-Step Guide to Defining and Sizing Your Market Course 24: Corporate Relationship Goals for Success Course 25: Get a Job in Sales: Your Fast Track to Career Success In this exclusive Sales Management Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step Sales Management Advanced Diploma lessons One to one assistance from Sales Management Advanced Diploma professionals if you need it Innovative exams to test your knowledge after the Sales Management Advanced Diploma course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Sales Management Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Sales Management Advanced Diploma certificate and transcript on the next working day Easily learn the Sales Management Advanced Diploma skills and knowledge you want from the comfort of your home The Sales Management Advanced Diploma course has been prepared by focusing largely on Sales Management Advanced Diploma career readiness. It has been designed by our Sales Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Sales Management Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Sales Management bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Sales Management Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Sales Management Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The Sales Management Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Management Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Sales Management Advanced Diploma Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Sales Management Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in Sales Management Advanced Diploma Career path You will be able to kickstart your Sales Management Advanced Diploma career because this course includes various courses as a bonus. This Sales Management Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Sales Management Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

24 Hour Flash Deal **33-in-1 Marketing Assistant Mega Bundle** Marketing Assistant Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Marketing Assistant package online with Studyhub through our online learning platform. The Marketing Assistant bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Marketing Assistant course provides complete 360-degree training on Marketing Assistant. You'll get not one, not two, not three, but 33 Marketing Assistant courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Marketing Assistant courses are yours for as long as you want them once you enrol in this course. This Marketing Assistant Bundle consists the following career oriented courses: Level 4 Diploma in Sales and Marketing Management Marketing Management Customer Relationship Management Strategic Planning and Analysis for Marketing B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Sales Training: Practical Sales Techniques Learn to Create A Selling Strategy that Drives Sales Content Marketing Certification Course NLP For Sales, Persuasion & Influence Lead Generation and Attraction Marketing Training Sales and Marketing: Email Marketing Content Writing & Copywriting For SEO and Sales Learn to Drive Traffic into Sales through Digital Marketing Property Marketing Course Simple Copywriting Secrets: How to Write Killer Sales Copy Complete Online Marketing & Advertising Course Step-by-Step Guide to Determining Your Target Market Basic Social Media Marketing Affiliate Marketing Telemarketing ETSY Marketing and Business Marketing Strategies for Business Know Your Customer (KYC) Facebook Marketing Determining Market Size for Your Product In this exclusive Marketing Assistant bundle, you really hit the jackpot. Here's what you get: Step by step Marketing Assistant lessons One to one assistance from Marketing Assistantprofessionals if you need it Innovative exams to test your knowledge after the Marketing Assistantcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all 33 Marketing Assistant courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Marketing Assistant certificate and transcript on the next working day Easily learn the Marketing Assistant skills and knowledge you want from the comfort of your home The Marketing Assistant course has been prepared by focusing largely on Marketing Assistant career readiness. It has been designed by our Marketing Assistant specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Marketing Assistant Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Marketing Assistant bundle course has been created with 33 premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Marketing Assistant Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Marketing Assistant Elementary modules, allowing our students to grasp each lesson quickly. The Marketing Assistant course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Marketing Assistant training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Marketing Assistant. The required skills and qualifications for a Marketing Assistant typically include: Communication Skills: Excellent written and verbal communication skills are essential for effectively conveying ideas and messages to target audiences. Creativity: Ability to think creatively to generate innovative marketing ideas and campaigns that stand out in a competitive market. Digital Marketing Knowledge: Basic understanding of digital marketing channels such as social media, email marketing, SEO, and content marketing. Analytical Skills: Capability to analyze marketing data and metrics to track the performance of campaigns and make data-driven decisions. Organizational Skills: Strong organizational skills to manage multiple tasks and deadlines efficiently. Attention to Detail: Being meticulous in reviewing marketing materials for accuracy and consistency. Team Player: Ability to collaborate effectively with cross-functional teams including marketing, sales, and product development. Customer Focus: Understanding of customer needs and preferences to tailor marketing strategies accordingly. Adaptability: Willingness to adapt to changes in marketing trends, technologies, and strategies. Bachelor's Degree: A bachelor's degree in marketing, business administration, communications, or a related field is often required. Previous Experience: While not always mandatory, prior experience in marketing, advertising, or a related field can be beneficial. Software Proficiency: Familiarity with common marketing tools and software such as Google Analytics, CRM systems, Adobe Creative Suite, and social media management platforms. Interpersonal Skills: Ability to build and maintain relationships with clients, vendors, and other stakeholders. Problem-Solving Skills: Capacity to identify marketing challenges and develop effective solutions to overcome them. Ethical Conduct: Commitment to maintaining ethical standards in marketing practices and adhering to relevant regulations and guidelines Level 2 Certificate in Marketing Level 3 Diploma in Digital Marketing Level 4 Certificate in Professional Marketing Level 5 Diploma in Marketing Level 6 Diploma in Professional Marketing Requirements To participate in this Marketing Assistant course, all you need is - A smart device A secure internet connection And a keen interest in Marketing Assistant. Career path You will be able to kickstart your Marketing Assistant career because this course includes various courses as a bonus. This Marketing Assistantis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Marketing Assistant career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

***24 Hour Limited Time Flash Sale*** Sales Development Representative Diploma - CPD Certified Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Sales Development Representative Diploma - CPD Certified Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Diploma - CPD Certified bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Diploma - CPD Certified Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma - CPD Certified Career Bundle: Course 01: Sales Development Representative Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma - CPD Certified today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Sales Development Representative Diploma - CPD Certified course materials Get instant access to this Sales Development Representative Diploma - CPD Certified course Learn Sales Development Representative Diploma - CPD Certified from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma - CPD Certified course. Start your learning journey straightaway with our Sales Development Representative Diploma - CPD Certified Training! Sales Development Representative Diploma - CPD Certified premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Sales Development Representative Diploma - CPD Certified is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Sales Development Representative Diploma - CPD Certified course. After passing the Sales Development Representative Diploma - CPD Certified exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Development Representative Diploma - CPD Certified course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Sales Development Representative Diploma - CPD Certified skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Sales Development Representative Diploma - CPD Certified doesn't require prior experience and is suitable for diverse learners. Career path This Sales Development Representative Diploma - CPD Certified bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

***24 Hour Limited Time Flash Sale*** Sales Development Representative Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter The UK sales industry is booming, with a projected growth of 11.4% by 2026. However, standing out in this competitive landscape requires strategic selling capabilities. This Sales Development Representative Analyst Diploma bundle equips learners with sales strategies, marketing tactics, analytical skills, and customer service expertise to advance sales careers. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Sales Development Representative Analyst bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this Sales Development Representative Analyst bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Sales Development Representative Analyst Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Sales Development Representative Diploma Career Bundle: Course 01: Sales Development Representative Analyst Diploma Course 02: Get a Job in Sales: Your Fast Track to Career Success Course 03: B2B Business Development Course 04: B2B Sales & Marketing Course 05: Learn to Create A Selling Strategy that Drives Sales Course 06: NLP For Sales, Persuasion & Influence Course 07: Increase Your Sales Through a Profitable Pricing Strategy Course 08: Product Management for Maximum Sales Course 09: Sales and Marketing Diploma Course 10: Email Marketing Strategies Course 11: Sales Analysis in Excel Course 12: Retail Management Skills Course 13: Telemarketing & Sales Training Course 14: Customer Service Essential Skills Diploma Course 15: Strategic Marketing & Planning Course 16: Ultimate Strategic Marketing Course: Digital Marketing Course 17: ETSY Marketing and Business Course 18: Marketing Strategies for Business Course 19: Affiliate Marketing Masterclass Course 20: Learn to Drive Traffic into Sales through Digital Marketing Course 21: Step-by-Step Guide to Defining and Sizing Your Market Course 22: CSR - Corporate Social Responsibility Course 23: Customer Relationship Management Course 24: Level 3 Diploma in Business Etiquette Course 25: Workplace Team Networking Diploma With Sales Development Representative Diploma, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Sales Development Representative Diploma today and take the first step towards achieving your goals and dreams. Why buy this Sales Development Representative Diploma? Free CPD Accredited Certificate upon completion of Sales Development Representative Diploma Get a free student ID card with Sales Development Representative Diploma Lifetime access to the Sales Development Representative Diploma course materials Get instant access to this Sales Development Representative Diploma course Learn Sales Development Representative Diploma from anywhere in the world 24/7 tutor support with the Sales Development Representative Diploma course. Start your learning journey straightaway with our Sales Development Representative Diploma Training! Sales Development Representative Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Sales Development Representative Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Sales Development Representative Analyst Diploma You have to complete the assignment given at the end of the Sales Development Representative Diploma course. After passing the Sales Development Representative Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Sales Development Representative Diploma bundle is ideal for: Students seeking mastery in Sales Development Representative Diploma Professionals seeking to enhance Sales Development Representative Diploma skills Individuals looking for a Sales Development Representative Diploma-related career. Anyone passionate about Sales Development Representative Diploma Requirements This Sales Development Representative Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Sales Development Representative Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Sales Analyst Account Executive Business Development Manager Sales Manager Marketing VP Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Course Overview Learn how to identify primary challenges that face a company and be capable of overcoming them by taking this course on Strategic Business Planning Level 2. All organisations will face barriers and obstacles to achieving their goals. The key to success is knowing how to knock them down to size. With this training, you will be taught the skills you need to analyse information from various sources and formulate the best ways to use that knowledge in the market. This Business Planning tutorial provides an innovative and reliable way to absorb the competencies to become a strategic planner in an organisation. You will be shown how to match objectives with mission statements, deliver formal business strategies, and evaluate finances and resources. This all-encompassing learning experience focuses on the capabilities that form the foundations of good strategic planning. Enrol now and prepare for the future. This best selling Strategic Business Planning Level 2 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Strategic Business Planning Level 2 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Strategic Business Planning Level 2 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Strategic Business Planning Level 2 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Strategic Business Planning Level 2, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Strategic Business Planning Level 2 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Strategic Business Planning Level 2 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Unlock success in property management with our Block Management Training Program: Efficiency and Proficiency. Master the essentials of property listing, marketing, and the letting process. Dive into valuation, selling strategies, and tenant retention. Stay compliant with property regulations and seize opportunities in the ever-evolving UK property market. Elevate your skills in real estate with practical insights and expert guidance. Enroll now for a comprehensive training experience that ensures efficiency and proficiency in your property management endeavors.

Successful account management requires time and investment to achieve high levels of customer satisfaction and develop new business opportunities. Ensuring you are equipped with the right tools to approach every customer interaction in a structured way will help you have productive relationships with your clients. Whether you're new to account management or experienced in business development and looking to expand your skillset, understanding how you can maximise customer relationships will be key to your success. We have developed this programme to be practical, fun and interactive. Participants will have the opportunity to learn and practice a number of key skills that will see successful results, and are encouraged to bring real life examples to the course so that learning can be translated to real world scenarios. This course will help participants: Learn how to plan growth and increase revenue from existing accounts Develop skills to build and develop essential relationships to increase value and visibility Learn how best to create loyalty and customer satisfaction Identify how to set account targets and development plan for building contacts and cross-selling Develop persuasion and influencing skills to better define needs and develop opportunities Learn how to add value at all stages; plus gaining competitive advantage Develop an up-selling, cross-selling strategy 1 Performance metrics for account management Introduction to the PROFIT account management model Using practical tools to measure account performance and success Planning your account strategy - red flags and green lights 2 Relationships for account management How to build and manage key relationships Producing a 'relationship matrix' Developing a coach or advocate 3 Setting objectives for your account Developing an upselling cross-selling strategy Setting jointly agreed goals, objectives and business plans Planning session 4 Feedback and Retention - building loyal and satisfied customers How to monitor and track your customer's satisfaction Building a personalised satisfaction matrix Customer service review meetings 5 Influence Getting your message and strategy across to C-level contacts Being able to better develop a business partnership within an accountes 6 Teamwork and time management Working with others to achieve your account goals Managing and working with a virtual team Managing your time and accounts effectively 7 Gaining commitment and closing the sale Knowing when to close for commitment How to ask for commitment professionally and effectively Key negotiation skills around the closing process - getting to 'yes' Checklist of closing and negotiation skills Practice session

This programme has a simple objective: to help a sales team create and implementa comprehensive account development plan. If you want to earn strategic partner or preferred supplier status with your clients and customers then you need to add value to their business, consistently, and you can only do this if you have a plan - a key account management plan. This programme will help participants: Discover opportunities - through a deeper understanding of the customer's business Develop partnership - through a better 'value proposition' for the customer Increase repeat business - based on higher customer satisfaction Improve synergy - by getting everyone to 'sing from the same hymn sheet' Develop a collaborative account plan - validated by the customer and their own management Secure resources - management will align resources to execute soundly based account plans Win an increased share of 'customer wallet' - through systematic account development 1 The six principles of strategic account development Introduction to the PROFIT account development model:- Performance- Relationships- Objectives and goals- Feedback- Integration- Teamwork Practical account development strategies: overview and case studies 2 Performance Use practical tools to help you manage and measure account performance and success Design and build a monthly account dashboard for all sizes of account Prioritise and manage accounts and customers pro-actively and successfully, using proven planning tools Develop a cross-selling strategy to integrate products or solutions into the customer's business as closely as possible 3 Relationships How to build and manage key relationships within an account Qualifying and managing key influencers accurately Producing a 'relationship matrix' for each account quickly and easily Approaching and developing new contacts strategically Tools and techniques for successful tracking of contacts and call-backs Developing a coach or advocate in every customer organisation pro-actively 4 Objectives and goals Where are you now? - how to establish your competitive position within an account Know how to set, monitor and track key objectives for accounts over the short, medium and long term Selling against the competition - developing both long- and short-term sales strategies 5 Feedback - building loyal and satisfied customers The correct way to manage customer expectations and create listening loops within an account How to monitor and track your customer's perception and satisfaction with your organisation Building a personalised satisfaction matrix for each account Customer review meetings - best practice in building loyalty by regular joint planning events Understanding the concept of long-term customer value and the importance of adapting a customer-focused attitude 6 Integration How to integrate your products or solutions with the customer's business needs and processes Spot and react to early warning signals that may cause an account's loyalty to fade, reduce revenue or switch to a competitor Developing a loyalty strategy for key accounts or groups of smaller accounts Getting your message and strategy across to C-level contacts 7 Teamwork Working with others to achieve your account goals Gaining internal commitment from your organisation Managing and working with a virtual team Creating cross-departmental communication loops 8 Putting it all together Personal account reviews Personal learning summary and action plans