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113 Courses delivered Online

Canine First Aid Diploma

By Study Plex

Highlights of the Canine First Aid Diploma Course Course Type: Online Learning Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Understand the basics of dog first aid Identify and prevent the potential hazards that dogs may come across Know how to ensure the safety of dogs in case of an emergency Learn how to utilise first aid skills to treat a variety of injuries that can affect dogs Understand how to transport dogs safely and prevent mishaps Know how to perform effective and regular health checks Canine First Aid Diploma This course will help you acquire the relevant skills and expertise to help dogs with proper first aid assistance until any further help is available during an emergency. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Dog first aid tools and techniques Safety precautions that should be maintained Travelling safely with dogs Methods to look after older and young dogs Perform health checks Who is this course for? This course is ideal for first-aiders looking to acquire the essential knowledge and credentials to ensure a safe environment for dogs This course is open to dog groomers, dog trainers or anyone who works or takes care of dogs regularly This course is also ideal for dog owners who want to acquire the skills to provide first-aid assistance in case of an emergency. Beginners and aspiring individuals who want to work as first-aider can also take this Canine first aid course Entry Requirements This Canine first aid course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Pet first aid class assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section In the assessment, the pass mark is 60% Advance Your Career This Pet first aid class will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Paediatric First Aid, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction Dog First Aid Module 1: Introduction Dog First Aid 00:15:00 Module 2: Primary Assessment Dog First Aid Module 2: Primary Assessment Dog First Aid 00:20:00 Module 3: Personal Safety Dog First Aid Module 3: Personal Safety Dog First Aid 00:15:00 Module 4: First Aid Procedures Mod Module 4: First Aid Procedures Mod 00:25:00 Module 5: Hazards For Dogs Dog First Aid Module 5: Hazards For Dogs Dog First Aid 00:15:00 Module 6: Keeping Safe In an Emergency Module 6: Keeping Safe In an Emergency 00:20:00 Module 7: Travelling With Dogs Module 7: Travelling With Dogs 00:20:00 Module 8: Caring for Older and Yound Dogs Module 8: Caring for Older and Yound Dogs 00:25:00 Module 9: Health Check Dog First Aid Module 9: Health Check Dog First Aid 00:15:00 Conclusion Conclusion 00:20:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Canine First Aid Diploma
Delivered Online On Demand
£19.99

Active Shooter Response Training: How to Survive An Attack

4.3(43)

By John Academy

Empower yourself with the essential skills for survival in critical situations with our Active Shooter Response Training course. Gain insights into active shooter dynamics, threat identification, and crisis response strategies. Develop a survival mindset, learn emergency first aid, and enhance your workplace safety. Be prepared with prevention and preparedness measures, supported by real-world case studies. Elevate your security awareness and readiness with this comprehensive training. Enroll now for a safer future

Active Shooter Response Training: How to Survive An Attack
Delivered Online On Demand2 hours
£23.99

Dog First Aid Training

By Study Plex

Highlights of the Course Course Type: Self-paced online course Duration: 2 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Know the fundamentals of canine first aid. Recognise and avoid any dangers that dogs can encounter Know how to safeguard their safety in an emergency Learn how to use your first aid knowledge to treat a range of dog injuries. Learn safe dog travel techniques to avoid accidents. Understand how to conduct efficient and frequent health checks  Dog First Aid Training This course will assist you in gaining the necessary knowledge and abilities to provide emergency first aid to dogs until further assistance can be provided. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Effective dog first aid skills and techniques Safety precautions that should be maintained Master the methods to travel safely with dogs Methods to care for older and young dogs Perform health checks and dog CPR This Dog First Aid Training course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Who is this course for? This course is ideal for first-aiders looking to acquire the essential knowledge and credentials to ensure a safe environment for dogs This course is open to dog groomers, dog trainers or anyone who works or takes care of dogs regularly This course is also ideal for dog owners who want to acquire the skills to provide first-aid assistance in case of an emergency. Beginners and aspiring individuals who want to work as first-aider can also take this Canine first aid course Entry Requirements This Canine first aid course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Pet first aid class assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Dog first aid training will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Dog Grooming, Dog Behaviour and Dog First Aid Diploma, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 1: Introduction Dog First Aid Module 1: Introduction Dog First Aid 00:15:00 Module 2: Primary Assessment Dog First Aid Module 2: Primary Assessment Dog First Aid 00:20:00 Module 3: Personal Safety Dog First Aid Module 3: Personal Safety Dog First Aid 00:15:00 Module 4: First Aid Procedures Mod Module 4: First Aid Procedures Mod 00:25:00 Module 5: Hazards For Dogs Dog First Aid Module 5: Hazards For Dogs Dog First Aid 00:15:00 Module 6: Keeping Safe In an Emergency Module 6: Keeping Safe In an Emergency 00:20:00 Module 7: Travelling With Dogs Module 7: Travelling With Dogs 00:20:00 Module 8: Caring for Older and Yound Dogs Module 8: Caring for Older and Yound Dogs 00:25:00 Module 9: Health Check Dog First Aid Module 9: Health Check Dog First Aid 00:15:00 Conclusion Conclusion 00:20:00 Assessment Assessment - Dog First Aid Training 00:10:00 Obtain Your Certificate of Achievement Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Dog First Aid Training
Delivered Online On Demand
£19

Control of Substances Hazardous to Health - COSHH Training - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The world is full of hidden dangers, lurking in the most unexpected places. From the chemicals we use to the machines we operate, it's crucial that we understand the risks associated with each. But fear not, for there is a way to take control and protect yourself and those around you. Introducing our COSHH Training bundle - your ticket to a safer, more secure future. Let's face it, accidents happen - but with the right knowledge, they can be prevented. Our bundle of courses covers everything from basic lone working to RIDDOR awareness, ensuring that you're equipped to handle any situation that comes your way. Learn how to identify hazardous substances, control exposure and implement effective control measures, all from the comfort of your own home. But that's not all - our QLS-endorsed COSHH Training course comes with a QLS hardcopy certificate, providing recognition of your expertise in COSHH control measures. And with our 10 CPD-QS accredited courses, you'll receive a certificate for each, demonstrating your commitment to health and safety and enhancing your professional profile. Don't let hidden dangers catch you off guard - enrol in our COSHH Training bundle today and take the first step towards a safer, more secure future. This Control of Substances Hazardous to Health - COSHH Training Bundle Package includes: Course 01: Certificate in COSHH Training at QLS Level 3 10 Premium Additional CPD QS Accredited Courses - Course 01: Basics of Lone Working Course 02: Lone Worker Safety Course 03: Personal Protective Equipment (PPE) Course 04: Workplace Health and Safety Course 05: Fire Safety Awareness Course 06: Abrasive Wheels Course 07: DSEAR Course 08: Warehouse Safety Training Course 09: Asbestos Awareness Course 10: RIDDOR Awareness Why Prefer This Control of Substances Hazardous to Health - COSHH Training Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Control of Substances Hazardous to Health - COSHH Training bundle courses, you will be able to learn: Understand the risks associated with hazardous substances and how to control exposure Learn how to implement effective control measures and maintain workplace safety Gain knowledge on workplace health and safety regulations and legal requirements Understand the dangers associated with asbestos and how to identify it in the workplace Learn about fire safety awareness and how to prevent workplace fires Understand the basics of lone working and how to maintain personal safety Gain knowledge on RIDDOR awareness and accident reporting procedures ***Curriculum breakdown of COSHH Training*** COSHH Explained COSHH Regulations Health Problems Related to Hazardous Substances Identifying Hazardous Substances COSHH Risk Assessments Control Measures and Monitoring Implementing Control Measures How is the Control of Substances Hazardous to Health - COSHH Training Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle of courses is perfect for: Individuals looking to upskill in health and safety practices Those seeking to enhance their professional profile with CPD-QS accredited certificates Managers and supervisors responsible for implementing and maintaining health and safety practices in the workplace Anyone looking to gain a QLS hardcopy certificate in COSHH control measures Career path Health and Safety Officer: £24,000 - £40,000 per year Safety Consultant: £28,000 - £48,000 per year Environmental Health Officer: £25,000 - £50,000 per year Occupational Health & Safety Specialist: £30,000 - £50,000 per year Health and Safety Manager: £35,000 - £60,000 per year Risk Manager: £35,000 - £70,000 per year Certificates Certificate in COSHH Training at QLS Level 3 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Control of Substances Hazardous to Health - COSHH Training - CPD Certified
Delivered Online On Demand3 weeks
£119

Lone Worker Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Lone Worker Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Lone Worker Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Lone Worker Training. It is available to all students, of all academic backgrounds. Requirements Our Lone Worker Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 11 sections • 11 lectures • 05:14:00 total length •Basics of Lone Working: 00:29:00 •Legal Duties of Lone Working: 00:31:00 •Rights and Responsibilities in Lone Working: 00:28:00 •Risk Assessment and Control Measures: 00:34:00 •Monitoring and Supervision: 00:26:00 •Training and Development: 00:33:00 •Problems that Affect Lone Workers: 00:30:00 •Practical Tips to Avoid Violence: 00:38:00 •Personal Safety: 00:32:00 •Safe Workplace Arrangements: 00:33:00 •Assignment - Lone Worker Training: 00:00:00

Lone Worker Training
Delivered Online On Demand5 hours 14 minutes
£12

Medical Receptionist: Responsibilities and Skills

4.9(27)

By Apex Learning

Overview Become an integral part of the UK Healthcare system and ensure that the community's wellbeing is maintained efficiently. This comprehensive course explains the roles and responsibilities of a Medical Receptionist and their importance to hospitals, clinics, and surgeries. The Medical Receptionist: Responsibilities and Skills course delivers excellent training and awareness that will enable you to operate efficiently as a Healthcare administrator. As well as an in-depth study of the NHS, you will be given essential information regarding confidentiality, personal safety, clinical hygiene, rules and regulations, and basic medical terminology. Everything you need to provide full support for Healthcare professionals and patients can be found in these modules. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Medical Receptionist: Responsibilities and Skills. It is available to all students, of all academic backgrounds. Requirements Our Medical Receptionist: Responsibilities and Skills is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 13 lectures • 03:06:00 total length •Introduction to Healthcare and Receptionists: 00:10:00 •National Health Services: 00:18:00 •Responsibilities and Skills of Medical Receptionists: 00:15:00 •Personal Grooming and Hygiene: 00:18:00 •Work in Socially Diverse Environment: 00:20:00 •Reception Service Patterns: 00:18:00 •The Hospital Services: 00:15:00 •Health and Safety in Clinical Environment: 00:10:00 •Security Concerns for Receptionists: 00:12:00 •Regulatory Organisations in United Kingdom: 00:14:00 •Healthcare Laws and Regulations: 00:16:00 •Medical Terminology for Receptionists: 00:20:00 •Assignment - Medical Receptionist: Responsibilities and Skills: 00:00:00

Medical Receptionist: Responsibilities and Skills
Delivered Online On Demand3 hours 6 minutes
£12

Lone Working and Lone Worker Safety - CPD Certified

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you someone who spends most of their workday alone? As an individual, it can be challenging to feel safe and confident when working alone, but the Lone Working and Lone Worker Safety bundle is here to help. With a range of courses designed to promote safe working practices and health and safety, you'll be able to carry out your work with greater peace of mind. The first course in the bundle is endorsed by the QLS, and on completion, you'll receive a hardcopy certificate, providing tangible proof of your expertise. The remaining ten courses in the bundle are accredited by CPD-QS, and each covers essential areas of workplace safety, including manual handling, ladder safety, and warehouse safety training. In Basics of Lone Working, you'll learn the fundamentals of safe working practices, while Lone Worker Safety delves deeper into the risks and how to mitigate them. Site Management Safety Training will teach you how to manage the safety of others while working on a site, while Workplace Health and Safety covers everything you need to know about maintaining a healthy work environment. Fire Safety Awareness is essential knowledge for any lone worker, as is Ladder Safety. In COSHH Training, you'll learn how to handle hazardous substances safely, while DSEAR covers the storage and handling of dangerous substances. Warehouse Safety Training will teach you how to safely work in a warehouse, while Introduction to Manual Handling and RIDDOR Awareness will provide you with essential knowledge on manual handling and reporting accidents. In today's world, workplace safety is of the utmost importance, and the Lone Working and Lone Worker Safety bundle provides a comprehensive range of courses to help you stay safe while working alone. You'll gain the knowledge you need to stay safe and confident in your work. So what are you waiting for? Enrol in the bundle today! This Lone Working and Lone Worker Safety Bundle Package includes: Course 01: Diploma in Lone Worker Training at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Lone Worker Safety Course 02: Site Management Safety Training Course 03: Workplace Health and Safety Course 04: Fire Safety Awareness Course 05: Ladder Safety Course 06: COSHH Training Course 07: DSEAR Course 08: Warehouse Safety Training Course 09: Introduction to Manual Handling Course 10: RIDDOR Awareness Why Prefer This Lone Working and Lone Worker Safety Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Lone Working and Lone Worker Safety bundle course, you will be able to learn: Understand the fundamentals of safe lone working practices Identify potential hazards and mitigate risks to improve lone worker safety Implement site management safety practices to ensure a safe working environment Understand workplace health and safety regulations and maintain a healthy work environment Identify and manage fire hazards, ladder safety, and safely handle hazardous substances Learn the correct warehouse safety protocols to safely work in a warehouse environment Develop essential knowledge of manual handling and accident reporting ***Curriculum breakdown of Basics of Lone Working*** Module 01: Basics of Lone Working Module 02: Legal Duties of Lone Working Module 03: Rights and Responsibilities in Lone Working Module 04: Risk Assessment and Control Measures Module 05: Monitoring and Supervision Module 06: Training and Development Module 07: Problems that Affect Lone Workers Module 08: Practical Tips to Avoid Violence Module 09: Personal Safety Module 10: Safe Workplace Arrangements How is the Lone Working and Lone Worker Safety Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Individuals who spend most of their workday alone Anyone who wants to learn how to implement safe working practices People who are responsible for site management and safety Anyone who wants to improve their workplace health and safety knowledge Career path Health and Safety Officer: £23,000 - £40,000 per annum Health and Safety Manager: £30,000 - £60,000 per annum Site Manager: £30,000 - £50,000 per annum Warehouse Manager: £20,000 - £50,000 per annum Facilities Manager: £25,000 - £50,000 per annum Fire Safety Officer: £22,000 - £40,000 per annum Note: Salaries may vary based on experience and company. Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Lone Worker Training at QLS Level 5 Hard copy certificate - Included

Lone Working and Lone Worker Safety - CPD Certified
Delivered Online On Demand3 weeks
£139

Winning complex B2B sales (In-House)

By The In House Training Company

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails... 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Winning complex B2B sales (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Violence and aggression at work (In-House)

By The In House Training Company

This is an essential programme for members of staff whose role exposes them to aggressive or violent behaviour. 1 What's happening? Issues around us Risks in context Personal experiences 2 Safety fundamentals Following internal policy and procedure Personal safety and lone working Use of technology 3 Nipping issues in the bud Recognising early warning signs Avoiding causing problems for ourselves 4 Calming - Reaching - Controlling Tips and techniques for potentially calming a situation Reaching and building rapport Accelerants - tips on avoiding accelerating a situation Assertiveness techniques Non-verbal behaviour Active listening and the use of questions and distractions Exploring ways forward and identifying win/wins Avoiding the secondary argument Fogging The 'drama triangle' If all else fails 5 Harassment, stalking and on-line bulling What constitutes harassment and definition of stalking On-line bullying Steps to take 6 Reporting principles Importance of incidence reporting Taking care of us What next?

Violence and aggression at work (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Introduction to Close Protection

4.8(9)

By Skill Up

Learn the most exciting professional skill of personal security and boost up your career in a new industry!

Introduction to Close Protection
Delivered Online On Demand2 hours 42 minutes
£25